Pre-Sales Engineer

Job Description

We are seeking a dynamic and motivated Bid management & Sales Support Specialist to join our sales team. The successful candidate will play a crucial role in assisting the sales team with bid and proposal preparation, ensuring bid compliance, proposal risk management and timely submission of quality and winning bid/proposal to customers. The specialist will also keep track of sales opportunities and analyze the data inline with targets and present the report to sales leadership and management. The Pre-Sales Support Specialist will work closely with the sales team, product managers, and customers to ensure a smooth and efficient sales process. Service and product knowledge: Ability to understand and document detailed technical information about the company's products and services. Work with the sales team and understand customer requirements and document the initial proposal and pricing with winning proposal solutions. Sales Support: Assist the sales team with proposal creation, including technical content, product configurations, and pricing. Collaborate with product managers to ensure accurate and up-to-date product information is available for the sales team. Respond to customer inquiries and provide technical support during the pre-sales phase. Market and Product Knowledge: Stay up-to-date with industry trends, competitive products, and emerging technologies. Continuously update knowledge of the companys products and services. Share insights and feedback with the product management team to help guide product development and enhancements. Collaboration and Communication: Work collaboratively with sales, marketing, and product development teams to ensure alignment and effective communication. Prepare and deliver regular reports on pre-sales activities and customer feedback. Contribute to the development of sales and marketing collateral, including brochures, whitepapers, and case studies. Qualifications Education: Bachelors degree in Business, Marketing, Computer Science, Information Technology, or a related field. Experience: Minimum of 3-4 years of experience in a pre-sales, technical support, or similar role. Communication Skills: Excellent verbal and written communication skills. Problem-Solving: Strong analytical and problem-solving skills. Ability to think creatively and propose innovative solutions. Customer Focus: Strong customer service orientation with a focus on building lasting relationships. Team Player: Ability to work collaboratively in a team environment and contribute to team success. Travel: Willingness to travel as needed to meet with customers and attend industry events. Skills required Experience with CRM software and other sales tools. Familiarity / understanding of market dynamics. Certifications in relevant technologies or sales methodologies. Good command over MS excel, words and powerpoint