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4.0 - 9.0 years

5 - 8 Lacs

Chennai

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We are seeking a highly motivated and detail-oriented Sales Assistant to support our Account Managers (AMs) based in our Chennai office. This role is pivotal in enhancing commercial efficiency by contributing to the preparation of proposals, renewals, and customer engagements. The ideal candidate will be a proactive team player with a strong understanding of sales processes, excellent communication skills, and the ability to collaborate effectively across teams and with customers. Key Responsibilities: Commercial Support: Work closely with Account Managers to create, revise, and finalise commercial proposals and renewal documents that are tailored to customer needs while remaining compliant with internal guidelines. Customer Interaction: When required, engage directly with customers to clarify proposal elements, address queries, and help move opportunities forward. Exceptional verbal and written communication skills are essential. Complex Deal Structuring: Support the design of commercial offerings by analysing customer requirements and suggesting tailored, value-driven solutions. Contribute creative ideas for bespoke or non-standard proposals. Internal Coordination: Collaborate with internal teams such as Billing, Account Receivable, Contracts etc to ensure all contracts, proposals and renewals adhere to company policies and compliance standards, while balancing customer priorities. Process Execution: Develop a solid understanding of end-to-end sales and renewal processes, ensuring accurate and timely execution that meets both customer and internal stakeholder expectations. Data Analysis & Tools Proficiency: Utilise Excel and Google Sheets to generate cost estimates, revenue projections, and custom pricing models. Strong capability with formulas, pivot tables, and data analysis is required. Multi-tasking & Time Management: Manage multiple deliverables, timelines, and communications in a fast-paced environment. Strong organisational and time management skills are essential. Sales Initiatives: Leverage product adoption data to generate insights and intents for suggesting upsell/cross sell initiatives to Account Managers Product Knowledge: Gain and apply a solid understanding of Freshworks suite of products, plans, and pricing. Use this knowledge to clearly communicate value to customers and support AMs in strategic conversations. Qualifications 4+ years in a sales support, commercial operations, or inside sales role (ideally within the SaaS or technology sector) - Preferred Proficient in Microsoft Excel and Google Sheets Excellent interpersonal and communication skills Detail-oriented with strong organisational skills Ability to work under pressure and adapt to a dynamic environment Comfortable understanding and contributing to complex commercial structures Why Join Us? This is an exciting opportunity to join a high-performing sales environment where you ll work alongside experienced Account Managers and contribute directly to customer success and revenue growth. You will gain hands-on exposure to fast-paced, strategic sales processes, offering you invaluable insights and experience that can serve as a stepping stone to future roles across the wider Go-To-Market (GTM) function, including sales, customer success, revenue operations, or commercial strategy. If youre looking to grow your career in a collaborative and impactful commercial team, this is the role for you.

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0.0 - 1.0 years

8 - 9 Lacs

Kolkata, Mumbai, New Delhi

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC1 In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.

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6.0 - 10.0 years

30 - 35 Lacs

Mumbai

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A Business Analyst (MBA preferred) having 6-10 years of experience in Banking and Finance domain with Knowledge of Banking and /or Banking Analytics experience, will provide his functional inputs and work closely with both Technical and Functional subject matter experts, and other project team members to successfully deploy the OFSAA EPM module at client location. Preference will be given to candidates with hands on OFSAA Product experience preference. Candidates with competitor product like Ambit Focus, Moody etc can also considered. End to end implementation experience with OFSAA solutions in Tier1, Tier2 Financial institutions. Should have experience in any of the following OFSAA modules - Profitability, Fund Transfer Pricing, ALM, Balance sheet planning, GL - Recon. Strong customer interaction skills and the ability to assess a client s IT processes and strategies. In addition, must be able to lead clients through the process of integrating the OFSAA EPM solutions into their operational environment. Should be able to understand the product and work with technical consultant Prior work experience in large banks in Regulatory reporting or compliance department Excellent English written and oral communication skills. The BA must be able to clearly articulate functionality and requirements to both clients and colleagues at all levels, from engineering staff to senior executive management Adopt and contribute to OFSAA EPM best practice methodologies for knowledge dissemination throughout the OFSAA Delivery organization. Scope finalization Project delivery Pre-sales support Requirement drafting - Business Requirement document, Functional Specification document, Gap Analysis document System testing Testing support for UAT Mentoring juniors Contribution to EPM practice

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1.0 - 4.0 years

2 - 3 Lacs

Chennai

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Job description Mega -Walk-In for Customer Support Executive Malayalam / Hindi /Bengali / Oriya (Any One Languages) Role & responsibilities Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree Experience - 6 Month to 3 Years Shift Timing: Eve 4PM to 1 AM Permanent on Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives PF +ESI +Gratuity Interview Location - Matrimony.com RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Chennai -600032 Reference- Arjun - HR - 7418467125 Mention Arjun on the top of your Resume

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0.0 - 2.0 years

1 - 2 Lacs

Ranchi

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Candidate must have communication skills in English, social media marketing knowledge, selling skills.It is a desk job .

Posted 11 hours ago

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2.0 - 7.0 years

3 - 4 Lacs

Ludhiana, Indore, Ahmedabad

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What we want We are seeking a detail-oriented and proactive Sales Operations Analyst/Manager to join our team. In this role, you will support the sales team by optimizing processes, analyzing sales data, and providing insights that drive strategic decision-making. Your expertise will enhance our sales performance and contribute to the overall success of the organization. What youll do Data Management: Analyze and manage sales data, ensuring accuracy and integrity in CRM systems. Process Improvement: Identify opportunities to streamline sales processes and implement best practices to enhance efficiency. Reporting & Analytics: Create and maintain reports and dashboards to provide insights into sales performance and trends. Sales Support: Collaborate with sales teams to support forecasting, pipeline management, and quota setting. • Training & Onboarding: Assist in the training and onboarding of new sales team members on tools, processes, and best practices. Cross-Functional Collaboration: Work closely with marketing, finance, and other departments to align sales strategies with overall business objectives. Project Management: Lead or support special projects related to sales initiatives and process enhancements. Who you are • Bachelors degree in Business, Marketing, or a related field. • 2 years of experience in sales operations, analytics, or a related area. • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint). • Strong analytical skills with the ability to interpret data and provide actionable insights. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team in a fast-paced environment.

Posted 12 hours ago

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2.0 - 7.0 years

3 - 4 Lacs

Hyderabad, Bengaluru, Delhi / NCR

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What we want We are seeking a detail-oriented and proactive Sales Operations Analyst/Manager to join our team. In this role, you will support the sales team by optimizing processes, analyzing sales data, and providing insights that drive strategic decision-making. Your expertise will enhance our sales performance and contribute to the overall success of the organization. What youll do Data Management: Analyze and manage sales data, ensuring accuracy and integrity in CRM systems. Process Improvement: Identify opportunities to streamline sales processes and implement best practices to enhance efficiency. Reporting & Analytics: Create and maintain reports and dashboards to provide insights into sales performance and trends. Sales Support: Collaborate with sales teams to support forecasting, pipeline management, and quota setting. • Training & Onboarding: Assist in the training and onboarding of new sales team members on tools, processes, and best practices. Cross-Functional Collaboration: Work closely with marketing, finance, and other departments to align sales strategies with overall business objectives. Project Management: Lead or support special projects related to sales initiatives and process enhancements. Who you are • Bachelors degree in Business, Marketing, or a related field. • 2 years of experience in sales operations, analytics, or a related area. • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint). • Strong analytical skills with the ability to interpret data and provide actionable insights. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team in a fast-paced environment.

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2.0 - 4.0 years

1 - 2 Lacs

Noida

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Advance Plywood is looking for a detail-oriented and proactive Sales Coordinator to support our growing sales team. The ideal candidate will ensure smooth internal coordination, handle customer communication, and assist in tracking sales orders, invoices, and reports. Location:- Sector-62, Noida Key Responsibilities: Coordinate between sales team and dealer for tracking daily sales Maintain and update sales data, trackers, and reports Respond to customer queries and ensure timely communication Follow up on payments and documentation Support the team with administrative tasks Qualifications & Skills: Bachelors degree (preferred: B.Com, BBA, or equivalent) 2-5 years of experience in sales coordination or back-office support Familiar with CRM or ERP tools (added advantage) Ability to multitask and prioritize work in a fast-paced environment

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0.0 - 3.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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We are hiring for International BPOs for Voice process only, catering to the US and UK markets in Customer Service, Sales, and 3rd Party Collections (inbound and outbound). Role & responsibilities Handle incoming and outgoing customer calls professionally and efficiently. Assist customers with their queries, concerns, and product/service-related issues. Provide product/service information and guide customers through troubleshooting steps when needed. Provide accurate information and resolve customer problems in a timely manner. Adhere to company policies, processes, and compliance guidelines. Ensure first call resolution and deliver an excellent customer experience. Preferred candidate profile Experience: Graduate Fresher can apply | Candidates with minimum 6 months to 2 years of experience in International Voice Process preferred Education: Graduation (any stream) Working Days: 5 days working, 2 rotational week offs Shift: Rotational shifts & rotational week offs (candidate must be comfortable with both) Excellent communication skills in English Willingness to work in rotational shifts and week offs Strong customer handling skills Perks and benefits Competitive Salary Package Lucrative incentives plans Both side cab facilities provided 5 days working Employee centric work environment. For more details please contact Jemi at 8744000152 or jemi@expertstaffingsolutions.in

Posted 13 hours ago

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0.0 - 2.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for International Chat Process GET INCENTIVES OF 15-20k apart from salary 05 days working Pure chat process Both side cabs Night shifts Whatsapp your details on 8826673317 Required Candidate profile Should be motivated and good typing skills

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1.0 - 6.0 years

3 - 5 Lacs

Thane, Navi Mumbai

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Roles and Responsibilities Manage sales operations, including lead generation, prospecting, and conversion. Provide marketing support by creating presentations, reports, and other materials as needed. Oversee inside sales activities to drive revenue growth through effective communication with clients. Coordinate with cross-functional teams to ensure seamless execution of sales strategies. Analyze sales data to identify trends and areas for improvement.

Posted 14 hours ago

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3.0 - 4.0 years

3 - 4 Lacs

New Delhi, Ahmedabad, Chennai

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Roles and Responsibilities Manage back office operations, ensuring efficient sales support and coordination. Handle B2B sales activities, including quotations, mail drafting, and payment follow-ups. Provide inside sales support through effective communication skills and MIS reporting. Oversee enquiry management by responding promptly to customer queries via phone calls. Ensure timely completion of tasks related to sales support and follow-ups. Desired Candidate Profile 3-4 years of experience in back office operations or a similar field. Strong skills in B2B sales, quotation preparation, email writing (mail drafting), and payment follow-ups. Excellent communication skills for effective inside sales support and customer interaction. Candidate having experience in Stainless Steel Tubes Manufacturing will be given first priority.

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1.0 - 6.0 years

2 - 5 Lacs

Pune, Gujarat

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Female Graduate with 1 to 10 years of experience as Sales Coordinator. Able to mail independently, able to make quotation, proforma invoice. Closing Business Deals. Experience in Extrusion Line / Extrusion Machinery Manufacturing is Preferred. Required Candidate profile Following Up With Customers. Good communication skills - command on English language - Must be able to communicate through email & telephonic as well. Email Drafting Skills. Excellent English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Posted 17 hours ago

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0.0 - 5.0 years

2 - 3 Lacs

Pune

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Female Graduate with 0 to 2 years work experience as Sales Coordinator. working with Sales Team to handle daily sales back office work activities which includes - To prepare Quotations, Order Documents, Proforma Invoices etc. Good Communication. Required Candidate profile To do Email communication with clients. To attend incoming Call / Email inquiries from client. Experience in similar position at any engineering manufacturing companies. Knowledge of Computer. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

1 - 3 Lacs

Pune, Gujarat

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Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

2 - 5 Lacs

Mumbai, Gujarat

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Female Graduate with 1 to 10 years of experience as Sales Coordinator. Able to mail independently, able to make quotation, proforma invoice. Closing Business Deals. Experience in Extrusion Line / Extrusion Machinery Manufacturing is Preferred. Required Candidate profile Following Up With Customers. Good communication skills - command on English language - Must be able to communicate through email & telephonic as well. Email Drafting Skills. Excellent English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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0.0 - 5.0 years

2 - 3 Lacs

Mumbai

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Female Graduate with 0 to 2 years work experience as Sales Coordinator. working with Sales Team to handle daily sales back office work activities which includes - To prepare Quotations, Order Documents, Proforma Invoices etc. Good Communication. Required Candidate profile To do Email communication with clients. To attend incoming Call / Email inquiries from client. Experience in similar position at any engineering manufacturing companies. Knowledge of Computer. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

1 - 3 Lacs

Mumbai, Gujarat

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Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

2 - 5 Lacs

Bengaluru, Gujarat

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Female Graduate with 1 to 10 years of experience as Sales Coordinator. Able to mail independently, able to make quotation, proforma invoice. Closing Business Deals. Experience in Extrusion Line / Extrusion Machinery Manufacturing is Preferred. Required Candidate profile Following Up With Customers. Good communication skills - command on English language - Must be able to communicate through email & telephonic as well. Email Drafting Skills. Excellent English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Posted 17 hours ago

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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Female Graduate with 0 to 2 years work experience as Sales Coordinator. working with Sales Team to handle daily sales back office work activities which includes - To prepare Quotations, Order Documents, Proforma Invoices etc. Good Communication. Required Candidate profile To do Email communication with clients. To attend incoming Call / Email inquiries from client. Experience in similar position at any engineering manufacturing companies. Knowledge of Computer. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

1 - 3 Lacs

Bengaluru, Gujarat

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Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 5.0 years

2 - 4 Lacs

Chennai

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Role & responsibilities Coordinating with the sales team by managing schedules, filing important documents, and communicating relevant information. Responding to complaints from customers and giving sales support when requested. Store and sort financial and non-financial data in electronic form and present reports. Processing of all sales orders with accuracy and within given timeliness. Inform clients of unforeseen delays or problems. Supporting the sales team in attaining sales targets by calling prospects and getting appointments. Follow up & coordinate with the HO/plant team on material dispatch to reduce the lead time on delivery. Preparing monthly, weekly, or daily sales reports. Act as a primary customer resource for calls, e-mails, and voice mails when a sales team member is out of the office. Gather and document all incoming client requests and incident information in service tickets. Efficiently manage the client communication throughout the service ticket lifecycle Support Sales team on payment collection as per the PO terms. Qualifications, Role Specific Knowledge and Experience Any Bachelor Degree. Relevant work experience of 1 - 5years Should have an experience in coordination & customer grievance handling. Highly proficient in using MS-Office applications like excel, word and power-point and enterprise application software Excellent communication and presentation skills

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0.0 - 5.0 years

2 - 3 Lacs

Gandhinagar

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Female Graduate with 0 to 2 years work experience as Sales Coordinator. working with Sales Team to handle daily sales back office work activities which includes - To prepare Quotations, Order Documents, Proforma Invoices etc. Good Communication. Required Candidate profile To do Email communication with clients. To attend incoming Call / Email inquiries from client. Experience in similar position at any engineering manufacturing companies. Knowledge of Computer. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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1.0 - 6.0 years

1 - 3 Lacs

Gandhinagar, Gujarat

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Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Posted 18 hours ago

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2.0 - 4.0 years

2 - 3 Lacs

Domjur

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Responsibilities: * Collaborate with sales team on customer requests * Maintain accurate records & reports * Coordinate product demonstrations * Manage order processing & fulfillment * Provide technical documentation & support Annual bonus Provident fund Health insurance Leave encashment

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Exploring Sales Support Jobs in India

The sales support job market in India is thriving with numerous opportunities for job seekers looking to kickstart or advance their careers in this field. Sales support professionals play a crucial role in assisting sales teams, managing customer inquiries, and ensuring smooth operations within the sales department.

Top Hiring Locations in India

Here are 5 major cities actively hiring for sales support roles in India: - Mumbai - Bengaluru - Delhi - Chennai - Hyderabad

Average Salary Range

The average salary range for sales support professionals in India varies based on experience and location. Entry-level positions may offer salaries ranging from INR 2.5-4 lakhs per annum, while experienced professionals can earn between INR 6-10 lakhs per annum.

Career Path

A typical career progression in sales support may include roles such as Sales Support Executive, Sales Support Manager, Sales Operations Manager, and eventually Sales Director. Advancing in this field often requires gaining experience, acquiring additional skills, and demonstrating strong leadership capabilities.

Related Skills

In addition to sales support expertise, professionals in this field may benefit from having skills such as customer relationship management, data analysis, communication, and problem-solving abilities.

Interview Questions

  • What experience do you have in providing sales support? (basic)
  • How do you prioritize and manage multiple tasks simultaneously? (medium)
  • Can you give an example of a successful sales support project you were involved in? (medium)
  • How do you handle customer complaints and resolve issues effectively? (medium)
  • How do you stay updated on industry trends and developments? (basic)
  • What CRM software have you worked with in the past? (basic)
  • Describe a time when you had to work under pressure to meet a tight deadline. How did you handle it? (medium)
  • How do you ensure accurate and timely documentation of sales activities? (basic)
  • What strategies do you use to support the sales team in achieving their targets? (medium)
  • How do you collaborate with other departments to improve sales processes? (medium)
  • Explain a situation where you had to deal with a difficult customer. How did you handle it? (medium)
  • What metrics do you use to measure the effectiveness of your sales support efforts? (medium)
  • How do you adapt to changes in sales strategies and goals? (basic)
  • Can you give an example of a time when you identified and implemented a process improvement in sales support? (medium)
  • How do you ensure confidentiality and data security in your sales support activities? (medium)
  • Describe a situation where you had to provide training or guidance to new sales support team members. (medium)
  • What motivates you to work in a sales support role? (basic)
  • How do you handle situations where there are conflicting priorities from different sales team members? (medium)
  • What steps do you take to ensure accurate and up-to-date sales reports? (basic)
  • How do you keep yourself motivated during challenging times at work? (basic)
  • Describe a successful cross-selling or upselling initiative you were involved in. (medium)
  • How do you handle rejection or failure in a sales support context? (medium)
  • What strategies do you use to maintain strong relationships with key clients? (medium)
  • How do you stay organized and manage your time effectively in a sales support role? (basic)

Closing Remark

As you explore opportunities in the sales support job market in India, remember to showcase your skills, experience, and passion for the role during interviews. By preparing thoroughly and demonstrating your capabilities confidently, you can position yourself as a strong candidate for exciting career opportunities in this field. Good luck!

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