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4.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for management reviews, attending regular meetings with the management to note all the latest updates and cascading the same to team members. Mentoring and coaching the team members in new technology to improve the skills etc. 2. Analyze the data Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views. 3. Automation Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time. 4. UAT and enhancement in reports Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement, Deliver No PerformanceParameter Measure 1 Fulfilment/ WFM Net Add targets as per plan Overdue demand as % of total demand Fulfilment parameters Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8.0 - 10.0 years
11 - 15 Lacs
Pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF Mandatory Skills: Transition Management. Experience8-10 Years.
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PMO.
Posted 1 month ago
6.0 - 11.0 years
9 - 13 Lacs
Mumbai
Work from Office
Role :PMO Lead Career Band : C1 Description The role incument is responsible for complete end to end project management for the assigned project which includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management. PM role can exist at offshore and overseas. Span of 20 - 40 FTE (2-5 Project Leads) Responsibilities Works with the offshore Delivery Manager/ Program Manager to ensure that all the delivery parameters ( (Bulge, Offshore Ratio, Effort Under run etc) are in sync with the account plan Ensures timely delivery in order to avoid the penalty payouts, adherance to project cashflow schedule Contributes to increased value to client, and wallet share to Wipro through deployment of domain experts, consultants & architects Records and manages project issues and escalation wherever necessary Handles Change Request Process Identifies, shares, highlights and escalates the risks captured in the status reports shared on a periodic basis Ensures the required infrastructure is in place for team members, including physical, hardware, software, requirements Manages people processes, goal setting , feedback, career growth and engagement Evolves risk mitigation and contingency plans and be able to work withinternal supervision/guidance to manage internal and external conflicts Understands the metrics that need to be traced, establishes sign offs, initiates C-SAT and acts on feedback Certifications & Assessments : PMCP/ PMA Knowledge Must Have: Understanding and appreciation of the relevant technology or group of technologies Conceptual awareness of core project management techniques Understanding of estimation techniques, review mechanism, cost Should be well versed with areas of quality management like quality planning,inspection and Quality control Understanding of Customer Enagement Models, Financial parameters and Delivery & Ops parameters Should be well versed with areas of quality management like quality planning,inspection and control Preferred Business Domain understandin Understanding of the Industry & Competitive landscape Experience Must Have: Experience of managing multiple project modules as a project Lead Applying tools to effort, cost, schedule and quality Handling Teams Should have worked on proposals involving relevant areas of the project Process documentation for L1, L2, L3 & L4 processes Total relevant experience of 6+ years with atleast 18 months in the role of a Lead Preferred Managed projects of reasonable size and complexity as a Project Manager or Lead Behavioral Skills & Attributes Problem Solving & Decision Making Managing Complexity Execution Excellence Stakeholder Management Client Centricity Effective Communication Nurturing People
Posted 1 month ago
3.0 - 8.0 years
2 - 6 Lacs
Mumbai
Work from Office
Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role :PMO Lead Career Band : C1 Description The role incument is responsible for complete end to end project management for the assigned project which includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management. PM role can exist at offshore and overseas. Span of 20 - 40 FTE (2-5 Project Leads) Responsibilities Works with the offshore Delivery Manager/ Program Manager to ensure that all the delivery parameters ( (Bulge, Offshore Ratio, Effort Under run etc) are in sync with the account plan Ensures timely delivery in order to avoid the penalty payouts, adherance to project cashflow schedule Contributes to increased value to client, and wallet share to Wipro through deployment of domain experts, consultants & architects Records and manages project issues and escalation wherever necessary Handles Change Request Process Identifies, shares, highlights and escalates the risks captured in the status reports shared on a periodic basis Ensures the required infrastructure is in place for team members, including physical, hardware, software, requirements Manages people processes, goal setting , feedback, career growth and engagement Evolves risk mitigation and contingency plans and be able to work withinternal supervision/guidance to manage internal and external conflicts Understands the metrics that need to be traced, establishes sign offs, initiates C-SAT and acts on feedback Certifications & Assessments : PMCP/ PMA Knowledge Must Have: Understanding and appreciation of the relevant technology or group of technologies Conceptual awareness of core project management techniques Understanding of estimation techniques, review mechanism, cost Should be well versed with areas of quality management like quality planning,inspection and Quality control Understanding of Customer Enagement Models, Financial parameters and Delivery & Ops parameters Should be well versed with areas of quality management like quality planning,inspection and control Preferred Business Domain understandin Understanding of the Industry & Competitive landscape Experience Must Have: Experience of managing multiple project modules as a project Lead Applying tools to effort, cost, schedule and quality Handling Teams Should have worked on proposals involving relevant areas of the project Process documentation for L1, L2, L3 & L4 processes Total relevant experience of 6+ years with atleast 18 months in the role of a Lead Preferred Managed projects of reasonable size and complexity as a Project Manager or Lead Behavioral Skills & Attributes Problem Solving & Decision Making Managing Complexity Execution Excellence Stakeholder Management Client Centricity Effective Communication Nurturing People Mandatory Skills: PMO. Experience5-8 Years.
Posted 1 month ago
6.0 - 11.0 years
11 - 15 Lacs
Pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF
Posted 1 month ago
10.0 - 20.0 years
11 - 15 Lacs
Mumbai
Work from Office
HS GROUP OF COMPANIES is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Responsible for planning, executing, and closing projects within deadlines and budget Coordinate with teams and stakeholders to ensure project objectives are met Monitor project progress, identify risks, and implement solutions proactively Ensure project documentation, reporting, and communication are effectively managed
Posted 1 month ago
10.0 - 17.0 years
25 - 30 Lacs
Gurugram
Work from Office
Required Skills Behavioral | Aptitude | Communication Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: - Technology : Have Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and hardware Raid, Clear network fundamentals and topology - Business Development-Understand New Business cases and client needs, Understand and Develop new structure of Organization and effective Solutions, Demonstrate delivery methodology to Prospective clients, Costing and Pricing for new Business cases - Strategy and Synergy - Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas, Identify and Define new delivery methodology, Identify and Define skills and capabilities of new managers, and identify needs for development, Identify different thresholds for achievements.
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Chennai, Vadodara
Work from Office
Job Title : Operations Executive (Exp 2-5 Yrs) Educational Qualification : MBA with Degree in Commerce/Science, nice to have work exp with Finance & Accounting Deployment Site : Chennai / Vadodara Role/Job Description : Central PMO team responsibilities: Completion of Deal Pricing for all child opportunities and on-time project extensions and resource allocations Work closely with sales ops and delivery team •Ontime resource allocations for all projects Work closely with delivery PMs and RMG •Ensure weekly timesheets submission by all allocated resources Work closely with delivery PMs & project teams Ensure revenue recognition( invoicing/accrual) from all projects where resources are allocated for the month work closely with PMs Ensure all vendor PRs get created before PO expiry date for onsite and offshore TPCs and subcontractors Revenue Assurance: Periodic revenue projection, forecast, invoicing support, gap analysis Contribution margin improvement through analysis, projections, forecast, specific actions on various cost elements Project management support, project procurement assistance •Resource management support, Utilization tracking & improvement actions •Coordination with project managers, other internal stakeholders like RMG, HR, F&A, IT etc Skill : -Good communication skill, ability to coordinate with Leadership team -Highly proficient in data analysis, dashboarding & problem solving - Thorough Understanding of P&L and accounting principles. - Highly proficient in all system/ tools, Excel, PowerPoint (hands on with SAP modules will be an additional advantage) - Ability to support multiple delivery units/Business units/across regions
Posted 1 month ago
5.0 - 8.0 years
11 - 15 Lacs
Mumbai
Work from Office
Role: The purpose of the role is to drive and support transition for mega deals within own BU and contribute to the development of transition expertise within Wipro. Do: Lead efforts for effective onboarding of client projects across verticals within BU Understand the transition and guidelines developed for BU by Transition Head Develop understanding of domain and the verticals within to identify the trends and customer needs across geographies Understand the sales and delivery processes, onboarding risk areas and gaps in the current processes Support framework development and guidelines to support transitions for first 100 days of new projects as per Wipros Integrated Transition Framework (ITF) Understand the Wipro Transition methodology, standards and guidelines Understand multiple factors such as customer needs, region, language, cultural and financial aspects Build this understanding into developing relevant transition solutions and processes for the domain Detail out the interfaces, protocols for dependencies in the transition plan Identify tools and technology to support transitions Develop dashboards to effectively track data during transition Lead execution of transition solutions for mega deals within own BU Develop the overall transition plan for mega deals Review and translate the MSA KPIs into operational parameters and set up the overall engagement governance Conduct a detailed due diligence on the scope of work and specific areas to be transitioned Interact with client to deep dive into operational issues for effective execution Develop a high-level Transition plan highlighting dependencies, risks and issues Build a governance structure with client and Wipro stakeholders along with team structure with roles and responsibilities Execute the transition solutions for mega deals as per plan Ensure deployment of all key processes and document for data collection and tracking Ensure PMO Set up for Resource Onboarding (System tagging, BGV, NDA, desk allocation), Infra (Link VDI, Application access) andInduction and Knowledge management Track phase entry/exit criteria and other transition data and documents/ reports to establish Steady state readiness Identify red flags, highlight potential issues and manage escalations Review transition matrix across projects and verticals within BU to identify issues and areas for development within the sales and delivery teams Ensure effective closure of the transition with Go Live with complete handover to delivery Interact with customers during visits or RFP discussions to present Wipros transition capability Develop quality insights from multiple transitions to highlight trends and scenarios relative to customers and industry across geographies. Align the transition processes with the client feedback, industry trends and Wipro focus areas such as Agile transitions, reverse engineering tools and digital way of working. Participate in the Transition Council of Wipro and provide relevant inputs to strengthen the Wipro Transition methodology, standards and guidelines Deliver No. Performance Parameter Measure 1. Process Efficiency Phase wise transition metrices Key issues and risks identified %KAP sessions completed KAP Playback score/ rating Adherence to Wipros Integrated Transition Framework Day 0 Audit No transition penalty 2. Customer Satisfaction Transition CSAT, Client escalations 3. Team Attrition Employee Satisfaction Score Mandatory Skills: IT Operations Management. Experience5-8 Years.
Posted 1 month ago
8.0 - 13.0 years
10 - 15 Lacs
Ahmedabad
Work from Office
Job Role: To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirements: Qualification MBA and/or Professional Degree preferred Job Knowledge and experience Experience: 8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills Should be able to drive and work with a Team reporting Should be a Team player, Relationship person and should be ready to travel widely Must have on-rolls team handling experience (Need to have supervisory role experience
Posted 1 month ago
8.0 - 13.0 years
10 - 15 Lacs
Jaipur
Work from Office
Job Role: To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirements: Qualification MBA and/or Professional Degree preferred Job Knowledge and experience Experience: 8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills Should be able to drive and work with a Team reporting Should be a Team player, Relationship person and should be ready to travel widely Must have on-rolls team handling experience (Need to have supervisory role experience
Posted 1 month ago
7.0 - 10.0 years
12 - 16 Lacs
Pune
Remote
About The Role -Program Manager Company Overview: At Codvo, software and people transformations go hand-in-hand We are a global empathy-led technology services company Product innovation and mature software engineering are part of our core DNA Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results Key Responsibilities: Lead and manage multiple programs and projects from initiation to delivery, ensuring all milestones are met and deliverables are of high quality Oversee the development and implementation of programs that support organizational objectives Organize daily activities based on the goals of the organization Communicate effectively with stakeholders at all levels, from executives to team members, ensuring transparency and alignment throughout the program lifecycle Identify, manage, and mitigate risks associated with program delivery, developing contingency plans as needed Oversee resource allocation and work with team leads to ensure programs are staffed appropriately and resources are used efficiently Identify opportunities for process improvements within program management and implement best practices for managing projects and programs Define and track key performance indicators (KPIs) for program success, and provide regular updates to senior leadership regarding progress and outcomes Develop and manage program budgets, ensuring projects stay within allocated financial resources Qualifications: Bachelors degree in Business, Engineering, or related field (MBA or advanced degree is a plus) 5+ years of experience in program or project management, with a proven track record of managing large, complex programs PMP (Project Management Professional) certification or other relevant certifications preferred Strong leadership skills with the ability to manage cross-functional teams Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels of the organization Strong problem-solving abilities, with a proactive approach to identifying issues and implementing solutions Experience in Agile/Scrum methodologies is a plus Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
Posted 1 month ago
8.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Work with stakeholders to plan, allocate & assign development tasks for multiple development teams Work with development teams to accurately estimate development effort & dependencies Develop & maintain core project documentation Required Candidate profile 8+ Years of total experience with hands-on experience into Project Management preferably managing AI/ML projects
Posted 1 month ago
7.0 - 10.0 years
25 - 30 Lacs
Noida
Work from Office
About Info Edge: InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Program Manager - Role & Responsibilities Desired candidate would be from Engineering background and possess 8 to 10 years IT experience with atleast 5 years expertise in project or program management domain. Responsibilities Demonstrates the ability to see cross-functional impacts of decisions in project plans during execution. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives Own the successful delivery of the Programs through effective project management to ensure Business success for the unit and the Company Review overall plans for the portfolio, ensuring that all project are effectively planned in terms of priorities and deliverables Act as Chief Scrum master for team, support in managing & executing sprint ceremonies Regular interaction with team members and all the functional teams on the progress Excellent ability to understand and document processes and workflows Timely reporting of status, progress, risks, metrics, dependencies, and issues for allocated portfolio Publish regular and ad-hoc reports from various sources - ensure the data is accurate and identify the key lead indicators Manage stakeholder expectations - identify and act on urgent activities/issues Build a positive, collaborative working environment with all Stakeholders to deliver Programs effectively Identify, quantify, and track issues and risks in the project Assess business impact of issues and risks to the Programs Drive effective communication of issues and risks to the client Solid organizational skills including attention to detail and multi-tasking skills Identify, communicate, and implement continuous improvements activities Ability to roll-up sleeves and get into operational and delivery discussions Understands Engineering concepts and takes forward cross team discussions to closure Qualifications Engineering 8-10 years experience including minimum 5 years expertise in project or program management domain Advanced communication and facilitation skills. Formal training preferred Advanced presentation skills. Demonstrated comfort in presenting to senior level cross functional audiences Demonstrated working knowledge of advanced concepts with program management approaches, tools and methodologies. PMP certification preferred Extensive experience in full life cycle of project management, including planning, budgeting, estimating Proven expertise as Chief Scrum master for team, support in managing & executing sprint ceremonies Good Knowledge of Engineering concepts and agile or project management tools viz. JIRA, Confluence, PowerBI etc Strong analytical, problem solving and decision-making skills Strong aptitude and attitude for working in a Matrix organization in IC role Well versed with Agile methodologies i.e. SCRUM & KANBAN
Posted 1 month ago
8.0 - 13.0 years
11 - 14 Lacs
Surat
Work from Office
Job Role: To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirements: Qualification MBA and/or Professional Degree preferred Job Knowledge and experience Experience: 8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills Should be able to drive and work with a Team reporting Should be a Team player, Relationship person and should be ready to travel widely Must have on-rolls team handling experience (Need to have supervisory role experience
Posted 1 month ago
4.0 - 8.0 years
6 - 16 Lacs
Hyderabad
Work from Office
Role: PMO Department: Project Management Location: Hyderabad About Us: Sai Life Sciences is one of the fastest-growing Contract Research, Development, and Manufacturing Organizations (CRDMOs). As a pure-play, full-service partner, we collaborate with over 300 global innovator pharma and biotech companies to accelerate the discovery, development, and commercialization of their NCE programs. We have over 3000 employees across our facilities in India, the UK, and the USA, working together to deliver scientific excellence and customer success. We are a Great Place to Work certified organization with a culture of openness, mutual respect, and inclusivity. We embrace diversity and follow equal opportunity practices across all levels. Job Summary: To consolidate all the projects, for uniformity, define PM procedures and operating guidelines Key Responsibilities: Define scope of work, deliverables and gather business requirements Establish shared document repository and finalize and deliver Project Charter. Also, facilitate team accountability meetings Establish schedule/cost and Develop risk log Create vendor management and Develop communication plan Guide/assist project lead in assessment of stakeholder communication and training Monitor projects progress as per plan - Issue identification, escalation, and resolution Deliver regular status reports, risk, issue, and decision logs Work with project leadership and stakeholders to amend plan Facilitate closeout with project leadership and key stakeholders Ensure business requirements and project expectations outlined in the Project Charter have been met Provide closeout documentation, including lessons learned Project Analytics for Ongoing Projects
Posted 1 month ago
2.0 - 5.0 years
2 - 7 Lacs
Kolkata, Pune, Mumbai (All Areas)
Hybrid
Job Summary - The AES Guidewire Team has an opportunity for a Project Management Office Consultant. Our Application Evolution Services (formerly Application Managed Services) team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. Previous experience with Guidewire PolicyCenter, BillingCenter, ClaimCenter and ContactManager. Responsible for leading requirement gathering sessions, conduct analysis, develop functional specifications and perform business walk throughs. User story creation/updation, developing process flow. Minimum of 2 to 5 years of experience Minimum Degree Required Preferred Knowledge/Skills *: Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality As a Associate, you'll work as part of a team of problem solvers, provide PMO support to Guidewire Practice engagements on Status Reports, SLA/KPI calculation and reports, Staffing/recruitment facilitation, engagement financials support, expertise in MS tools Powerpoint, Excel with excellent communication skills. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realizes they are required. Contribute to operational excellence to support Delivery excellence. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. Follow risk management and compliance procedures. Work in a team environment that includes client interactions, manage accounts independently, and cross-team collaboration. Take up cross competency work and drive to COE activities. Willingness to work Second Shift (2 pm IST to 11 pm IST) to support US based clients Preferred Skills: Expert at MS office Excel, Powerpoint, etc., Expert at tools for operation excellence ServiceNow, Powerpoint, Visio, MPP, etc Stakeholder management Excellent communication
Posted 1 month ago
2.0 - 5.0 years
1 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Summary - The AES Guidewire Team has an opportunity for a Project Management Office Consultant. Our Application Evolution Services (formerly Application Managed Services) team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. Previous experience with Guidewire PolicyCenter, BillingCenter, ClaimCenter and ContactManager. Responsible for leading requirement gathering sessions, conduct analysis, develop functional specifications and perform business walk throughs. User story creation/updation, developing process flow. Minimum of 2 to 5 years of experience Minimum Degree Required Preferred Knowledge/Skills *: Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality As a Associate, you'll work as part of a team of problem solvers, provide PMO support to Guidewire Practice engagements on Status Reports, SLA/KPI calculation and reports, Staffing/recruitment facilitation, engagement financials support, expertise in MS tools Powerpoint, Excel with excellent communication skills. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realizes they are required. Contribute to operational excellence to support Delivery excellence. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. Follow risk management and compliance procedures. Work in a team environment that includes client interactions, manage accounts independently, and cross-team collaboration. Take up cross competency work and drive to COE activities. Willingness to work Second Shift (2 pm IST to 11 pm IST) to support US based clients Preferred Skills: Expert at MS office Excel, Powerpoint, etc., Expert at tools for operation excellence ServiceNow, Powerpoint, Visio, MPP, etc Stakeholder management Excellent communication
Posted 1 month ago
6.0 - 8.0 years
7 - 14 Lacs
Bengaluru
Work from Office
Role : IT PMO Operations Lead Experience : 5-8 years Location : Bangalore Key Responsibilities: Oversee and manage PMO Operations , ensuring alignment with organizational goals and project delivery standards. Must have experience in Demand fulfilment through internal bench and external hiring . Implement and maintain project governance frameworks, tools, and templates. Preparation of MIS reports for multiple projects collecting detailed information from the Program Managers. Attending daily, weekly, monthly review meetings with the Head of Operations and other Stakeholders. Understand the project requirements and feasibility and deploy the required access/software licenses in coordination with IT Ops. Tracking the budget allocation against each work package and report on a weekly basis. Weekly tracking and report of utilization & non utilization hours and coordinating with the Managers/Recruitment team Track and report on project portfolio performance, risks, and financials. Support project managers with planning, scheduling, resource allocation, and issue resolution. Facilitate project reviews, audits, and compliance checks. Drive continuous improvement initiatives within the PMO function, Collaborate with cross-functional teams to ensure timely and quality delivery of IT projects. Provide training and mentoring to junior PMO staff and project teams. Required Skills & Qualifications: Bachelors degree in Computer science, Information Technology, or related field. 7-8 years of experience in IT PMO operations within a mid to large-scale IT services company. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Proficiency in project management tools such as MS Project, JIRA, Clarity, or ServiceNow. Excellent analytical, organizational, and communication skills.
Posted 1 month ago
3.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
locationsBangalore - North time typeFull time posted onPosted 3 Days Ago time left to applyEnd DateMay 16, 2025 (17 days left to apply) job requisition idJR-0006465 The Role: We are looking to hire the critical role of Agile PM to lead SAFe Scrum teams and help the team in achieving its technology change / delivery goals. The person must demonstrate knowledge of project management methodologies, administration of Agile management tools like Azure DevOps, Jira etc, along with the ability to cooperate and lead broad range of stakeholders from both the IT and Business side. The person holding the role is preferred to have experience working in an Investment Banking / Financial Services industry / environment. The role will report into a Portfolio Lead Key duties and responsibilities: The Agile PM will be required to manage 1 or more cross functional Scrum Teams that are constituted as part of the Agile Release Train (ART), where team members work in a globally distributed model out of Europe, APAC and US time zones The Agile PM will support the Agile Release Train by facilitating, collaborating and ensuring alignment with overall Program Objectives articulated by the Portfolio as part of the Program Increment Agile PM will play a key role in PI Planning exercise, building PI plans, identifying risks and issues, help coordinate with SMEs of other Scrum teams where there are interdependencies of Features, help the team define objectives of upcoming PI and try to ensure that PI objectives are SMART (Specific, Measurable, Achievable, Realistic and Timebound) Agile PM will play a key role in removing impediments that hinder teams progress thereby enabling them to focus on delivering value Plays an important role towards optimizing the flow of value within the team ensuring efficient delivery of Features scoped as part of a particular Program Increment The Agile PM will ensure that all the key Agile ceremonies are implemented viz Sprint Planning, Daliy Stand-ups, Sprint Review and Retrospectives Actively manage cross train and cross portfolio dependencies that have been identified during the PI Planning exercise. Additionally, should work closely with the enablement team to ensure all the identified enablers are prioritized for delivery as part of the Program Increment. Working closely with the PMO team to ensure that the quality metrics are monitored and improved, ensure addition of all resources to the respective Epics on Workday for timesheets, ensure addition / deletion of resources on Azure DevOps when new team members join or resources exit the team / company. Directing work/projects, controlling cost/schedule elements, management of resources, communications management, reporting, and change management. Develop robust project risk management plans to ensure timely delivery, testing and commissioning of allprojects with no impact to business continuity. Financial Management Agile PM should come with demonstrable experience in having managed budgets, worked with cross-functional teams in cost estimation Should be adept in tracking vendor invoices and payments On all the Epics that has been allocated to the Scrum Teams, the Agile PM is expected to support financial forecast, actuals and accruals; ensure that additional budget demand is raised before the Investment Planning Review Committee when additional scope is envisaged Vendor Management Support the vendor selection and management process (scope, plan, and milestone definition, operational issues, deliverable & milestone approval, quality control, etc.). Manage vendor administration (SOW activation, PCRs authorization, invoice approval). Managing external vendors to ensure on time and to budget delivery. Experience and Knowledge: Bachelor's degree required; Advance degree in IT related field or MBA preferred. Overall 10-12 years of experience with a relevant experience of 5-7 years managing Agile Scrum Teams preferably in a company that has implemented SAFe delivery framework (preferably), or strong Scrum Master experience managing complex technology change initiatives Project Management Accreditation relevant SAFe certification, Agile Practitioner certification from recognized Institutions (Scrum Alliance, PMI etc). Adept in Project Management tools specifically demonstrable in managing technology changes in a Scaled Agile delivery environment key tools Azure DevOps, Jira / Jira Align etc. Preference will be given to candidates who have experience managing complex changes in a Financial Services / Investment Banking environment. Demonstrated leadership skills. Strong negotiation and team-building skills with the ability to create consensus around decisions and mitigate conflicts among different teams. High communication skills required at all levels. Must be able to interact with senior leadership. Excellent command of verbal and written communication (English). Effective presentation style for all levels of stakeholders. Strong problem solving, decision making, issue analysis and resolution skills. Highly organized. Demonstrated ability to manage competing priorities with internal clients. Ability to work well in a fast paced multicultural global work environment. Demonstrated ability to work with multiple stakeholders and manage competing priorities with internal clients. Ability to gather and address both business and technical requirements. Must be highly motivated. Proficient in MS Office products including MS Project What you will get in return: A high level of visibility within a large organization on an upwards trajectory. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction. The opportunity to innovate, bring discipline to brand activity and really make a difference. A genuinely unique opportunity to be part of an expanding large global business. Work for a fast developing and one of the worlds leading independent fund administrators; Opportunities for professional development. Positive and hospitable work environment. A genuinely unique opportunity to be part of an expanding large global business. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 1 month ago
8.0 - 10.0 years
11 - 16 Lacs
Pune
Work from Office
We are looking for an experienced Project Manager with a strong foundation in software development who can effectively engage with clients and lead project teams. The ideal candidate will have hands-on experience in managing complex software projects, specifically in IoT and mobile app integration. This role involves overseeing the development of a baby monitoring app and its integration with camera systems using AWS IoT Core and AWS Kinesis Video Streams (KVS). The candidate will handle the complete project lifecycle, ensuring delivery within budget, scope, and time. Responsibilities include project governance, defining SLAs, writing Statements of Work (SoW), and converting business requirements into actionable use cases and user stories. Additionally, the Project Manager will manage and mentor the project team, foster a collaborative environment, and ensure adherence to Agile methodologies.
Posted 1 month ago
13.0 - 18.0 years
10 - 14 Lacs
Chennai
Work from Office
We are looking for a skilled professional to join our team as a Manager - Delivery in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 13 years of experience and be based in Mumbai. Roles and Responsibility Manage and oversee the delivery of projects, ensuring timely completion and quality results. Coordinate with cross-functional teams to identify and prioritize project requirements. Develop and implement effective project plans, resource allocation, and risk management strategies. Monitor and report on project progress, identifying areas for improvement and implementing changes. Collaborate with stakeholders to gather business requirements and provide solutions that meet their needs. Ensure compliance with organizational policies, procedures, and industry standards. Job Proven experience in managing multiple projects simultaneously, with a strong focus on customer satisfaction. Excellent communication, interpersonal, and problem-solving skills, enabling strong collaboration with diverse stakeholders. Strong analytical and decision-making skills, with the ability to interpret complex data sets. Experience working in a fast-paced environment, prioritizing tasks and managing competing demands. Ability to adapt to changing priorities and deadlines, demonstrating flexibility and resilience. Strong leadership skills, motivating and guiding team members to achieve exceptional results.
Posted 1 month ago
4.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Looking for a skilled professional to lead our delivery team at Omega Healthcare Management Services Pvt. Ltd., with 1388344 being the reference number. The ideal candidate will have a strong background in managing teams and delivering high-quality results. Roles and Responsibility Manage and lead a team of professionals to achieve project goals and objectives. Develop and implement effective strategies to improve team performance and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Provide guidance and mentorship to junior team members to enhance their skills and knowledge. Analyze project metrics and data to inform decision-making and optimize outcomes. Foster a culture of continuous improvement, encouraging team members to suggest process enhancements. Job Proven experience in leading teams and delivering successful projects. Strong understanding of CRM/IT Enabled Services/BPO industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with project management tools and software is an asset.
Posted 1 month ago
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