We re looking for aPeople Services Specialistto join the Procore team. In this exciting opportunity, you ll support our global business objectives by providing expertise and hands-on support with human resource operations. Through a deep understanding of our values and culture, you ll support company-wide programs and initiatives, including data management, compliance, and shared services. This position requires independent judgment and discretion in interpreting and applying HR concepts and principles.
This position reports to our Senior Director, People Services, and will be based in our Bangalore office. We re looking for someone to join us immediately.
What you ll do:
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Employee Support
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Serve as the first point of contact for HR-related inquiries, directing employees to appropriate self-service tools and resources
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Act as a liaison between employees and internal teams such as Payroll, IT, and Accounts Payable to ensure issue resolution
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HR Systems & Data Management
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Manage and triage HR service requests and tickets through Jira
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Maintain accurate and current employee records and documentation in the HRIS and related systems
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Ensure data integrity and compliance with company policies, HR best practices, and legal standards
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Generate and deliver insightful reports to business leaders and other stakeholders
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Processes & Documentation
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Create, maintain, and update Standard Operating Procedures (SOPs) and process documentation
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Support internal audits and compliance reviews through precise recordkeeping
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Identify opportunities for process improvement and contribute innovative ideas to enhance HR operations and efficiency
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Compliance & Policy Support
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Ensure consistent and fair execution of HR policies in accordance with local labor laws
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Regularly update the Employee Handbook to reflect policy changes
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Monitor legislative and regulatory developments affecting employment and assess their impact on HR practices
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Partner with Legal and other teams to develop and deliver global compliance programs and training
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Serve as the primary contact for compliance-related documentation and reporting in your region
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General Administrative Support
What we re looking for:
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Bachelors Degree in Human Resources or related area preferred
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3+ years of human resources experience with a demonstrated generalist background
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Ability to handle multiple projects and priorities
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Discreetly handle sensitive employee reports or information
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Strong business writing and oral communication/presentation skills
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Possess excellent interpersonal skills and solid analytical and problem-solving skills
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Strong relationship-building skills in order to acquire the trust of business partners and leaders
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Ability to use/learn all Procore tools, including Workday, Culture Amp, Google apps, Slack, MS Office