Payment Posting Executive

Triple

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:

• Selectively recruiting the top 1% of industry professionals
• Delivering in-depth training to ensure peak performance
• Offering superior account management for seamless operations

Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring.

Summary

The Payment Poster plays a critical role in the revenue cycle team by ensuring accurate and timely posting of all payments received from insurance companies and patients. This position is responsible for reconciling remittance data, resolving discrepancies, and maintaining the financial integrity of patient accounts. The ideal candidate is detail-oriented, highly organized, and proficient in working with EOBs, ERAs, and billing software to support the smooth day-to-day operations of the billing department.

Responsibilities

• Accurately post insurance payments, adjustments, and denials from EOBs, ERAs, EFTs, and checks into the billing system on a daily basis.
• Cross-reference deposits against remittance advice and payer information to ensure proper allocation and reconciliation.
• Identify and resolve discrepancies between expected and received payments, including underpayments, overpayments, and misposted amounts.
• Collaborate with the billing and A/R teams to flag and escalate denials, short payments, and payment patterns that need further investigation.
• Apply patient payments from multiple sources (online portals, checks, credit cards) and ensure timely posting to maintain accurate account balances.
• Review and process insurance and patient refunds as appropriate, following internal approval workflows.
• Monitor unposted items and clearinghouse queues to ensure all payment data is processed promptly.
• Generate and maintain daily reconciliation reports of payments posted versus deposits received.
• Maintain accuracy in data entry and ensure all financial transactions are documented clearly for audit and compliance.
• Work with third-party payers to obtain missing remittance details or correct payment errors as needed.
• Comply with HIPAA and organizational policies regarding patient financial data and confidentiality.