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5.0 years
0 Lacs
Mohali district, India
Remote
Job Title: IT Support Associate Location: Mohali Sector 74 Key Responsibilities A. IT Asset Management Maintain an up-to-date inventory of all IT assets (laptops, desktops, monitors, mobile phones, peripherals, etc.) Tag, track, and record allocation and decommissioning of IT assets Ensure timely procurement, configuration, and disposal of IT equipment Conduct regular audits and asset lifecycle reviews B. Office 365 Administration Manage and support Office 365 tenant including Exchange, SharePoint, OneDrive, Teams, and Microsoft Intune Create and manage user accounts, distribution groups, and shared mailboxes Enforce security policies and handle data loss prevention (DLP) configurations Monitor licence usage and recommend cost-optimisation where possible C. End-User Support Provide first and second-line IT support to all office staff (hardware/software issues) Troubleshoot Windows-based systems, printer issues, network connectivity problems, and common business application faults Support employee onboarding and offboarding (device setup, access provisioning, account closure) Train users on basic tech hygiene and IT security best practices D. Networking & Infrastructure Manage LAN/WiFi connectivity and escalate to providers when necessary Oversee switches, routers, and wireless access points in conjunction with external network support partners if needed Monitor uptime and performance of the office internet and troubleshoot outages Ensure patching and antivirus systems are current and monitored E. Compliance & Security Enforce endpoint security standards including antivirus, firewall, and device encryption Maintain software licensing compliance and ensure all installations are authorised Support internal IT security audits and recommend improvements Ensure backups (local/cloud) are running and recoverable 3. Required Skills & Experience Minimum 3–5 years of hands-on experience in IT support or infrastructure management Strong experience with Microsoft Office 365 administration (Exchange, Teams, SharePoint) Solid knowledge of Windows OS and desktop/laptop troubleshooting Familiarity with Active Directory, DNS, DHCP, and IP networking Experience with remote support tools (e.g. AnyDesk, TeamViewer, Microsoft Remote Desktop) Ability to manage IT assets and document procedures effectively Excellent communication and stakeholder management skills Experience with small office network setups preferred 4. Desirable Skills Knowledge of Microsoft Intune, Azure AD, or Endpoint Manager Understanding of basic scripting or automation tools (PowerShell) Experience supporting hybrid work environments (VPN, remote desktop) ITIL certification or exposure to structured ticketing and service delivery models 5. Personal Attributes Proactive, self-motivated and able to work independently Detail-oriented with strong organisational skills Able to explain technical concepts in simple, user-friendly terms Calm under pressure and responsive to urgent issues A team player willing to roll up their sleeves and get things done
Posted 1 week ago
5.0 - 7.0 years
2 - 6 Lacs
Mohali
On-site
Mohali Experience 5-7years Work From Office Role And Responsibilities ✅ Managing, optimizing, and securing our cloud-based SQL databases, ensuring high availability and performance. ✅ Design and implement scalable and secure SQL database structures in AWS and GCP environments. ✅ Plan and execute data migration from on-premises or legacy systems to AWS and GCP cloud platforms. ✅ Monitor database performance, identify bottlenecks, and fine-tune queries and indexes for optimal efficiency. ✅ Implement and manage database security protocols, including encryption, access controls, and compliance with regulations. ✅ Develop and maintain robust backup and recovery strategies to ensure data integrity and availability. ✅ Perform regular maintenance tasks such as patching, updates, and troubleshooting database issues. ✅ Work closely with developers, DevOps, and data engineers to support application development and deployment. ✅ Ensure data quality, consistency, and governance across distributed systems. ✅ Keep up with emerging technologies, cloud services, and best practices in database management. Required Skills: ✅ Proven experience as a SQL Database Administrator with expertise in AWS and GCP cloud platforms. ✅ Strong knowledge of SQL database design, implementation, and optimization. ✅ Experience with data migration to cloud environments. ✅ Proficiency in performance monitoring and query optimization. ✅ Knowledge of database security protocols and compliance regulations. ✅ Familiarity with backup and disaster recovery strategies. ✅ Excellent troubleshooting and problem-solving skills. ✅ Strong collaboration and communication skills. ✅ Knowledge of DevOps integration.
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
India
Remote
ServiceNow Platform Analyst (India) Remote Our Mission NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow. NewRocket has been awarded the “2024 BEST Award” , “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)” , “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond Come join our Crew! Our Approach to Work At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams. We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary! Your Career NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. Founded with the insight that technology has the power to make people’s lives better and recognized as one of the world’s most innovative companies, ServiceNow provides a platform that makes workflows work. We are hiring a ServiceNow Platform Analyst , to join our India team, in support of a large global client! This is an amazing opportunity to work on a team, supporting the largest ServiceNow implementation in the world! The Platform Analyst is responsible for The Platform Analyst is responsible for maintaining the health of the ServiceNow platform. The Platform Analyst ensures the platform operates smoothly, securely and is current. This role involves coordinating upgrades/patches and responding to Incidents and Requests while adhering to Service Levels for Managed Services clients. Your Impact Support and maintain the health of the ServiceNow environments Update and track active cases and client tickets for incidents, requests, questions, enhancements, and defects, adhering to customer SLAs Address client incidents and requests, including assessing non-routine circumstances and using sophisticated problem solving techniques to identify causes and/or issues Resolves and assesses a wide range of issues with a diverse scope, and works to resolve them in creative ways and suggests variations in approach; expected to devise solutions based on limited information and adapts existing approaches to resolve issues Platform administration to meet client requirements Handle Upgrade and Patching Manager with Client Patching and Upgrades to ensure instance is current Monitor performance to ensure platform health 8. Maintain detailed records, documentation and playbooks for the platform May perform additional duties as assigned. Your Experience 1-3 years of work-related experience Strong written and verbal communication skills Strong attention to detail Basic technical skills Broad understanding of the ServiceNow domain areas General understanding of practices and principles within ServiceNow Managed Services Comfortable working in a matrixed organization Education: A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience Certification & Knowledge The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations. Preferred Certifications: ServiceNow CSA and CIS (Preferred) We Take Care of Our People NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.
Posted 1 week ago
5.0 years
3 - 5 Lacs
Chennai
On-site
Summary/Objective Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrolment, provider outreach and data retrieval, coding, abstraction, reporting, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes. Job Overview We are looking for a highly skilled Database Administrator (DBA) to manage, maintain, and optimize our databases across multiple platforms. The ideal candidate will have extensive experience with AWS RDS, Microsoft SQL Server, and MongoDB , along with a strong understanding of database security, performance tuning, and high-availability architectures . This role is crucial in ensuring data integrity, security, and efficiency for our SaaS applications while meeting HIPAA and other healthcare compliance requirements . Key Responsibilities Database Management & Administration Design, configure, and maintain AWS RDS (PostgreSQL, MySQL, SQL Server), Microsoft SQL Server, and MongoDB databases. Ensure high availability, performance, and scalability of all databases Implement backup and disaster recovery strategies, including point-in-time recovery (PITR) and failover mechanisms. Monitor and optimize database performance using tools like AWS CloudWatch, SQL Profiler, and MongoDB Atlas Performance Advisor Manage database provisioning, patching, and version upgrades in production and non-production environments Security & Compliance Enforce data security best practices , including encryption, access controls (IAM, RBAC), and compliance with HIPAA and other healthcare regulations Perform regular security audits and vulnerability assessments using tools like AWS Security Hub and Tenable Implement and maintain database auditing, logging, and monitoring to detect and prevent unauthorized access Optimization & Automation Analyze and optimize query performance, indexing strategies, and database schema design. Automate database maintenance tasks using Terraform, AWS Lambda, PowerShell, or Python scripts. Work with DevOps to integrate CI/CD pipelines for database changes (e.g., Flyway, Liquibase). Optimize storage and resource utilization in AWS to reduce costs while maintaining performance Collaboration & Support Work closely with DevOps, Engineering, and Security teams to ensure database reliability and security. Provide guidance and best practices to developers on database design, indexing, and query performance tuning. Support application teams with troubleshooting, query optimization, and data modeling. Participate in on-call rotation for database-related incidents and outages. Required Qualifications & Experience 5+ years of experience as a Database Administrator in a SaaS or cloud environment. Strong expertise in AWS RDS (PostgreSQL, MySQL, or SQL Server). Proficient in Microsoft SQL Server, including T-SQL, SSMS, and high-availability configurations. Experience with NoSQL databases like MongoDB (Atlas preferred). Deep understanding of performance tuning, query optimization, indexing strategies, and partitioning. Familiarity with Terraform, AWS CloudFormation, or other Infrastructure-as-Code (IaC) tools. Experience with backup and disaster recovery strategies in AWS and on-prem environments. Knowledge of database replication, clustering, and high-availability architectures. Proficiency in scripting (Python, PowerShell, Bash) for automation. Strong knowledge of security best practices (IAM, RBAC, data encryption, audit logging). Familiarity with healthcare compliance requirements (HIPAA, HITRUST) is a plus. Preferred Skills & Certifications AWS Certified Database – Specialty Microsoft Certified: Azure Database Administrator Associate MongoDB Certified DBA Associate Experience with AI/ML-driven database performance optimization tools Exposure to data warehousing and analytics (Redshift, Snowflake, or BigQuery) Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without advance notice. Any changes may be for an indeterminate time frame. EEO Statement Reveleer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
Posted 1 week ago
0 years
3 - 9 Lacs
Chennai
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do. To thrive in this role, you need to have: Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Skill in planning activities and projects in advance and adapting to changing circumstances. A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey. Ability to communicate and work across different cultures and social groups. Proficiency in active listening techniques and refraining from interrupting. A positive outlook at work, even in pressurized environments. Willingness to work hard and put in longer hours when necessary. A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience). Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 week ago
0 years
1 - 2 Lacs
Nellikkuppam
On-site
Key Responsibilities: Patch Management: Manage and deploy patches and updates to systems across the organization. Monitor and assess the impact of patches on system performance. Ensure compliance with organizational and regulatory security standards. Collaborate with other IT teams to schedule and coordinate patch deployments. Resolve issues arising from patch deployments and update failures. Maintain and update patch management documentation. Conduct regular audits of patch levels and system statuses. Antivirus Management: Oversee the deployment and management of antivirus software across all systems. Monitor antivirus alerts and respond to potential threats. Ensure antivirus definitions are up-to-date and systems are protected. Perform regular scans and assessments to identify and mitigate risks. Provide reports on antivirus activities and system compliance. General IT Support: Provide support for security incidents and service requests related to patching and antivirus management. Document solutions and maintain accurate records of incidents and resolutions. Job Type: Full-time Pay: ₹180,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Rotational shift Work Location: In person
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Remote
Experience- 2-5 years Location- Noida JD- Excellent communication skills. Experience in handling P1, P2, P3, P4 tickets. Provide support for Outlook, Office365, and Windows desktops Deep Understanding of OST, PST, ITIL Perform hardware and basic network troubleshooting Manage Tickets, SLAs, incident resolution, and service requests Deliver remote and on-site technical support Conduct root cause analysis and resolve escalations Handle desktop patching, updates, domain joins, and group policy implementations Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Shift: Rotational shift Application Question(s): How many years experience in Outlook and Ticketing Tool? Do you have regular graduation or polytechnical Diploma? What is your current CTC? Are you comfortable with 35K CTC and 26,000/- in hand ? Are you comfortable with 6 days working and 24*7 support? What is your current location? What is your preferred location? What is your Notice Period /LWD(last working Day)? Are you comfortable to resolve the tickets through calls, chat and email? Work Location: In person
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Minimum relevant BASIS experience of 5-6 years of Support and Implementation Projects. Should have good knowledge of SAP systems like ECC EHP4 and above, PO, BW, SRM and CRM. Should have SAP system monitoring and troubleshooting skills Worked on both ABAP and JAVA stacks Perform Daily, Weekly and Monthly BASIS tasks Analyzing issues of BASIS issues in ABAP and JAVA stacks Basic understanding of Networks, Printer Servers, AIX Operating Systems and Disk Storage Should have worked on DB2 database for a minimum of 6 months Experience in System Refresh using SWPM, Kernel patching and Support package upgrade Should have used SAP SUM tool for installing JAVA Add-ons Experience with SAP versions SAP NW 7.01, NW 7.31, NW 7.5
Posted 1 week ago
7.0 years
4 - 7 Lacs
Calcutta
Remote
Department : Product and Engineering Location : Remote / Kolkata, WB (On-site) Job Summary: A Senior DevOps Engineer is responsible for designing, implementing, and maintaining the operational aspects of cloud infrastructure. Their goal is to ensure high availability, scalability, performance, and security of cloud-based systems. Key Responsibilities Design and maintain scalable, reliable, and secure cloud infrastructure.Address integration challenges, data consistency. Choose appropriate cloud services (e.g., compute, storage, networking) based on business needs. Define architectural best practices and patterns (e.g., microservices, serverless, containerization). Ensure version control and repeatable deployments of infrastructure. Automate cloud operations tasks (e.g., deployments, patching, backups). Implement CI/CD pipelines using tools like Jenkins, GitHub Actions, GitLab CI, etc Design and implement cloud monitoring and alerting systems (e.g., CloudWatch, Azure Monitor, Prometheus, Datadog, manage engine). Optimize performance, resource utilization, and cost across environments. Capacity planning of resources.- Resource planning and deployment (HW, SW, Capex). Financial forecasting. Tracking and Management of allotted budget. Cost optimization with proper architecture and open source technologies . Ensure cloud systems follow security best practices (e.g., encryption, IAM, zero-trust principles,VAPT). Implement compliance controls (e.g., HIPAA, GDPR, ISO 27001). Conduct regular security audits and assessments . Build systems for high availability, failover, disaster recovery, and business continuity. Participate in incident response and post-mortems. Implement and manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs). Work closely with development, security, and IT teams to align cloud operations with business goals. Define governance standards for cloud usage, billing, and resource tagging. Provide guidance and mentorship to DevOps and engineering teams. Keep updating infrastructure/deployment documents . Interacting with prospective customers in pre-sales meetings to showcase architecture and security layer of the product and answering questions. Key Skills & qualifications : Technical Skills VM provisioning and infrastructure ops on AWS, GCP, or Azure. Experience with API gateways (Kong, AWS API Gateway, NGINX). Experience managing MySQL and MongoDB on self-hosted infrastructure. Operational expertise with Elasticsearch or Solr. Proficient with Kafka, RabbitMQ, or similar message brokers. Hands-on experience with Airflow, Temporal, or other workflow orchestration tools. Familiarity with Apache Spark, Flink, confluent/devezium or similar streaming frameworks. Strong skills in Docker, Kubernetes, and deployment automation. Experience writing IaC with Terraform, Ansible, or CloudFormation. Building and maintaining CI/CD pipelines (GitLab, GitHub Actions, Jenkins). Experience with monitoring/logging stacks like Prometheus, Grafana, ELK, or Datadog. Sound knowledge of networking fundamentals (routing, DNS, VPN, TLS/SSL, firewalls). Experience designing and managing HA/DR/BCP infrastructure. Bonus Skills Prior involvement in SOC 2 / ISO 27001 audits or documentation. Hands-on with VAPT processes — especially working directly with clients or security partners. Scripting in Go, in addition to Bash/Python. Exposure to service mesh tools like Istio or Linkerd. Experience: Must have 7+ years of experience as DevOps Engineer OTHER DETAILS Engagement : Full Time No. of openings : 1 About SuperProcure SuperProcure is transforming Indian logistics with its next-generation Transportation Management System (TMS) that streamlines and digitizes the entire logistics value chain—from vehicle sourcing to freight accounting. SP platform enables seamless collaboration among multiple enterprises, delivering real-time visibility and transparency to all stakeholders. Trusted by Fortune 500 clients like Tata Chemicals, Tata Consumer, ITC, Asian Paints, etc. SuperProcure is solving India’s logistics inefficiency—responsible for nearly 14% of the GDP—by automating manual processes and breaking down operational silos. Backed by IndiaMart, Caret Capital, and IIM Calcutta, and recognized as one of Asia’s top TMS providers, we’re on a bold mission to save 1% of India’s GDP in logistics costs, making Indian industries more competitive globally while simplifying and empowering logistics teams every day. Life @ SuperProcure SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through. Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and shapes the company's overall strategy. They are constantly provided with resources, mentorship, and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success. Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 Billion logistics industry every day? DO APPLY. Team: SuperProcure's success is fueled by our diverse & talented team of 150+ members, 50%+ of whom are women. Together, we collaborate with a shared passion for innovation and excellence. From visionary leaders & meticulous engineers to creative designers & customer support specialists, each plays a crucial role in our growth. We build lasting relationships, understand unique needs, and exceed expectations by delivering cutting-edge tailored solutions. Culture: All challenges and fun associated with start-ups. Competitive salary, responsibilities, flat hierarchy, daily challenges, long working hours, delivery pressure, and a fun workplace.
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Pls See Below We need a strong profile having good exp in stakeholder & SRE team management. Good understanding of Production engineering/ production support projects is a must which includes handling teams working in 24/7 model. Good understanding of Incident, change, service req management is a daily routine - so candidate should know how to manage the workload, rotate FTEs as and when required. Management of Ad hoc activities such as Vulnerabilities fixes/ patching awareness is required. Should be able to lead BAU governance activities Daily, Weekly & Monthly cadence with necessary reporting data. Having GCP cloud infra management knowledge, Postgres DB basic knowledge & banking domain experience is a big advantage to the role. ================================================================================================== Job Description Mandatory experience on SRE (not Traditional Production Support) covering integration platforms on cloud-based deployments. Knowledge of applying SRE practices to daily operations is key. Ability to manage teams in shifts from office is mandatory; this is a 24x7 on desk operation. Computer Science and/or Engineering degrees are preferred. Having domain experience in Banking will be a great advantage. Working Experience/ Awareness 24x7 operations support model for mission critical applications and infrastructure using ServiceNow as the ITSM ticketing tool. GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc. Working knowledge on AppDynamics and Splunk for monitoring and setting up observability is key. CI/CD tool chains, setting up and running deployment pipelines and propagating changes on different environments. Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat). Maintain Hazelcast Data storage platform clusters and Control M job schedulers. Kubernetes cluster management, monitoring, and remediation. Knowledge of Docker is important. Automating deployments and scripting self-healing workflows based on telemetry. Work closely with the team to define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability. Work closely with the team to understand the code as well as configuration artifacts to debug and fix issues that may arise. Must be inclined to work on proof of concepts solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging. Able to lead & drive SRE team to parallelly work on Service or Change Requests, Defect management board, backlog management in agile manner. Good To Have SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory. CKA certification. GCP Cloud Digital Leader certification at a minimum is mandatory; Cloud Engineer level is a bonus. Hazelcast Platform Operations certification badge
Posted 1 week ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 327918 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AWS Sr. Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Title: Digital Engineering Lead Engineer NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Lead Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Basic Qualifications: Total IT experience more then 6+ years 4 yrs experience in AWS Architecting. 3 years' experience in DevOps, CI CD Pipeline, Terraform and Automation Must have Working knowledge on Sage maker, secret manager, step functions, WAF, workspace, pinpoint, Lambda, Kinesis Analytics, Fire house, Macie, Quick sight, Glue, Guard Duty, Elastic Bean Stalk, ECR, ECS, Code pipeline, Code build, Code Deploy, Cognito, CloudFormation. Certification: AWS solution architect Academic Qualifications: B. Tech or equivalent or MCA Preferred Experience: Excellent communication and collaboration skills. Expertise in AWS cloud EC2, creating, Managing, Patching, trouble shooting. Must have Working knowledge on Sage maker, secret manager, step functions, WAF, workspace, pinpoint, Lambda, Kinesis Analytics, Fire house, Macie, Quick sight, Glue, Guard Duty, Elastic Bean Stalk, ECR, ECS, Code pipeline, Code build, Code Deploy, Cognito, CloudFormation. Good Knowledge on Access and Identity Management Monitoring Tools - CloudWatch (New Relic/other monitoring), logging AWS Storage – EBS, EFS, S3, Glacier, Adding the disk, extending the disk. AWS backup and restoration Strong understanding of networking concepts to create VPC, Subnets, ACL, Security Groups, and security best practices in cloud environments. Strong knowledge of PaaS to IaaS migration strategies Scripting experience (must be fluent in a scripting language such as Python) Detail-oriented self-starter capable of working independently. Knowledge of IaaC Terraform and best practice. Experience with container orchestration utilizing ECS, EKS, Kubernetes, or Docker Swarm Experience with one or more of the following Configuration Management Tools: Ansible, Chef, Salt, Puppet infrastructure, networking, AWS databases. Familiarity with containerization and orchestration tools, such as Docker and Kubernetes. Secondary : GCP Knowledge : Cloud IAM , Resource Manager , Multi-factor Authentication , Cloud KMS Cloud Billing , Cloud Console , Stackdriver Cloud SQL, Cloud Spanner SQL, Cloud Bigtable Cloud Run Container services, Kubernetes Engine (GKE) , Anthos Service Mesh , Cloud Functions , PowerShell on GCP Ideal Mindset: Lifelong Learner. You are always seeking to improve your technical and nontechnical skills. Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Listener. You listen to the needs of the customer and make those the priority throughout development. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Posted 1 week ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326919 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Wireless (Cisco & Aruba) Vendors supported - Cisco, Aruba Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, Aruba Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 8+ years of experience on managing LAN & WAN & Wireless Infrastructures Vendor experience to include - Cisco, Aruba Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined. Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports. Management of Network & appliances Ensure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standardsFollowing up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Posted 1 week ago
8.0 - 10.0 years
8 - 12 Lacs
Karnataka, Telangana
Work from Office
We have immediate openings forSenior Systems Administrator Engineer JD: Senior Systems Administrator Engineer 7+ years of SCCM and Intune administration experience managing endpoints Clear understanding on Client Health indicators for enterprise agents such as Microsofts SCCM, Intune, Defender Antivirus, etc. Solid troubleshooting skills to identify issues related to infrastructure functionality in regard to software installations, inventory gathering and how it all flows with the diverse set of infrastructure server points for both SCCM and Intune. Analyze and plan security, OS Rollup and third-party Patches deployments based on Service Level Agreements (SLA). Ability to resolve packages, patches, and service packs issues on distribution points. Troubleshoot and resolve SCCM management point policy issues and package/patches deployment failures. Extensive experience in troubleshooting Microsoft Defender Antivirus and Microsoft Defender for Endpoint services, policies, and other endpoint protection security software
Posted 1 week ago
10.0 - 20.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Immediate Openings on# VDI Admin _Panindia_Contract : 10+ Years : VDI Admin : Panindia Period: Immediate. Type: Contract Description Citrix VDI AWS Workspaces Azure VDS Windows patching experience working with and trouble shooting end user issues. Common tools like SCCM, McAfee, MS Defender Experience with CICD or automation will be added advantage
Posted 1 week ago
6.0 - 11.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Immediate Job Openings on # Oracle DBA _ Pan India_Contract Experience: 6+ Years Skill : Oracle DBA Location: Pan India Notice Period: Immediate . Employment Type: Contract Job Description Oracle DBA Expert knowledge of database administration on Oracle. Expert in multiple versions of Oracle 9i, 10g, 11g, 12c, 19c Expert knowledge of RMAN, Dataguard, Database Performance Tuning, OEM,plus third-party products such as Imperva. Expert knowledge of Real Application Cluster with Maximum Availability setup. Must exhibit SME expertise in solving database contention, Performance Tuning problems (Slow SQL response, slow database response etc). Database, RAC, OEM, OID installation, configuration and integration. Database Upgrade, Migration with ZDLR and Patching. Expertise in Goldengate configuration, troubleshooting. Database Security policies, fine grained auditing. Must have extensive experience as Production support Oracle Database Administrator - strong experience in handling large, high volume and high criticality environments. Demonstrate extensive expertise in performance tuning including both query and database optimization
Posted 1 week ago
0 years
0 Lacs
India
Remote
Ethical Hacking Intern 📍 Location: Remote (100% Virtual) 📅 Duration: 3 Months 💸 Stipend for Top Interns: ₹15,000 🎁 Perks: Certificate | Letter of Recommendation | Full-Time Offer (Performance-Based) About INLIGHN TECH INLIGHN TECH is a leading edtech platform focused on providing hands-on, project-based virtual internships. Our Ethical Hacking Internship offers students and freshers the opportunity to dive deep into cybersecurity and gain real-world experience in identifying and patching system vulnerabilities. 🚀 Internship Overview As an Ethical Hacking Intern , you will learn how to ethically test and secure systems, networks, and web applications. You'll work on simulated attack environments, use industry-standard tools, and understand how real-world exploits work — and how to defend against them. 🔧 Key Responsibilities Perform vulnerability assessments and penetration testing on simulated environments Use tools such as Nmap, Metasploit, Burp Suite, Nikto, OWASP ZAP , and Wireshark Learn and practice techniques to test for SQLi, XSS, CSRF, RCE , and more Explore and document the OWASP Top 10 vulnerabilities Assist in developing security reports and suggest remediation strategies Stay updated on the latest security threats, exploits, and patches Participate in ethical hacking labs, capture-the-flag (CTF) exercises, and red team–blue team simulations ✅ Qualifications Pursuing or recently completed a degree in Cybersecurity, Computer Science, IT , or a related field Basic understanding of networking, Linux commands, and web technologies Familiarity with common vulnerabilities and penetration testing tools Strong problem-solving skills and curiosity about how systems can be exploited Eagerness to learn, explore, and ethically test system security Bonus: knowledge of scripting languages like Python or Bash 🎓 What You’ll Gain Practical experience in ethical hacking and penetration testing A portfolio of vulnerability assessments and reports Internship Certificate upon successful completion Letter of Recommendation for high-performing interns Opportunity for a Full-Time Offer based on performance Exposure to real-world red teaming and threat analysis techniques
Posted 1 week ago
0 years
0 Lacs
India
Remote
Ethical Hacking Intern 📍 Location: Remote (100% Virtual) 📅 Duration: 3 Months 💸 Stipend for Top Interns: ₹15,000 🎁 Perks: Certificate | Letter of Recommendation | Full-Time Offer (Performance-Based) About INLIGHN TECH INLIGHN TECH is a leading edtech platform focused on providing hands-on, project-based virtual internships. Our Ethical Hacking Internship offers students and freshers the opportunity to dive deep into cybersecurity and gain real-world experience in identifying and patching system vulnerabilities. 🚀 Internship Overview As an Ethical Hacking Intern , you will learn how to ethically test and secure systems, networks, and web applications. You'll work on simulated attack environments, use industry-standard tools, and understand how real-world exploits work — and how to defend against them. 🔧 Key Responsibilities Perform vulnerability assessments and penetration testing on simulated environments Use tools such as Nmap, Metasploit, Burp Suite, Nikto, OWASP ZAP , and Wireshark Learn and practice techniques to test for SQLi, XSS, CSRF, RCE , and more Explore and document the OWASP Top 10 vulnerabilities Assist in developing security reports and suggest remediation strategies Stay updated on the latest security threats, exploits, and patches Participate in ethical hacking labs, capture-the-flag (CTF) exercises, and red team–blue team simulations ✅ Qualifications Pursuing or recently completed a degree in Cybersecurity, Computer Science, IT , or a related field Basic understanding of networking, Linux commands, and web technologies Familiarity with common vulnerabilities and penetration testing tools Strong problem-solving skills and curiosity about how systems can be exploited Eagerness to learn, explore, and ethically test system security Bonus: knowledge of scripting languages like Python or Bash 🎓 What You’ll Gain Practical experience in ethical hacking and penetration testing A portfolio of vulnerability assessments and reports Internship Certificate upon successful completion Letter of Recommendation for high-performing interns Opportunity for a Full-Time Offer based on performance Exposure to real-world red teaming and threat analysis techniques
Posted 1 week ago
8.0 - 13.0 years
3 - 7 Lacs
Hyderabad
Work from Office
#Notice Period: Immediate . #Employment Type Contract Citrix VDI AWS Workspaces Azure VDS Windows patching experience working with and trouble shooting end user issues. Common tools like SCCM, McAfee, MS Defender Experience with CICD or automation will be added advantage.
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
Pune
Hybrid
Primary Skills Patch Management, Vulnerability Management, Red Hat Enterprise LinuxSecondary Skills L2 supportCertifications (if any) Job PurposeProvide technical support for the in-scope technology domains (Patch Management, Vulnerability Management and DCS Operations Support) for Red Hat Enterprise Linux Work with DCS Operations service providers, product principal vendors, Branch IT support and external vendors Job Responsibilities a) Triage ITSM tickets and system alerts within DCS operations boundaryb) Refer to procedure manuals, operational references (e.g. reference list, exception list) to diagnose / fix known issuesc) Handle DCS Operations incidents at L2 level for Red Hat Enterprise Linuxd) Follow established protocol for issue escalation to L3 DCS Engineerse) Plan and execute system patching- and vulnerability-related changes related to Red Hat Enterprise Linuxf) Plan and execute BAU changes related to Regional DCS Operations for Red Hat Enterprise Linuxg) Support asset inventory lifecycle management (build, operationalize, upgrade, refresh, decommission) for Red Hat Enterprise Linuxh) Support DR drills from perspective of Red Hat Enterprise Linuxi) Support L3 engineer to prepare Root Cause Analysis and improvement plan for major incidents related to Red Hat Enterprise Linuxj) Coordinate with respective countries' team members for local support to resolve incidents and perform changes related to Red Hat Enterprise Linuxk) Support L3 engineer to prepare technical documentation, ensuring that technical settings comply with company policy and regulatory requirementsl) Responsible for end-to-end management of RHEL servers, including installing, configuring, and regularly updating systems to maintain optimal performance.m) Supports the updates to hardening standard, templates and policies changes from the Bank and local regulators.n) Diagnose and resolve hardware and software issues within the RHEL environment, applying root cause analysis to prevent future occurrences.o) Work closely with DevOps teams to support automation, orchestration, and deployment of applications, leveraging tools such as Ansible and Puppet for configuration management. Job :a) Minimum 5 years of working experience in Red Hat Enterprise Linux operationsb) Must be willing to be placed on rotational on-call support and weekend activitiesc) Must have knowledge of Service SLAs, RTO and RPO targetsd) Must have experience in infra platform monitoring tools e.g. Solarwindse) Must have working experience in a different culturef) Must have knowledge of ITSM processes (Incident, Change, Service Request and Problem management) and ITSM tool (ServiceNow)g) Must be able to work independently and in collaboration with various stakeholders as part of an APAC team e.g. IT Infra-related planning and implementation, security teams, service management teams, application teams, country IT teams and othersh) Good to have prior working experience as an IT professional in a banking or financial institutioni) Advanced understanding of RHEL server management, including configuration, system optimization, and maintenance in mission-critical environments.j) Knowledge in shell scripting for automation and system management tasks, enabling the administrator to streamline complex processes and ensure operational consistency.k) Familiarity with tools such as Ansible and Puppet for configuration management, along with patching best practices to maintain up-to-date systems.l) Familiarity with virtualization technologies, such as Hyper-V, VMware or Nutanix AHV, for effective resource management and system consolidation."m) Industry-recognized certifications such as Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) are strongly preferred, as they demonstrate a solid foundation in RHEL expertise and industry-standard best practices
Posted 1 week ago
6.0 - 11.0 years
8 - 17 Lacs
Pune
Hybrid
Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshootingExperience in managing infrastructure - Windows OS, SQL DatabaseGood knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network TechnologiesKnowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and MECM clients. Perform performance tuning and capacity planning for MECM infrastructure. Troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Responsible for the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Ensure appropriate documentation is created or kept up to date. Knowledge, Experience & Qualifications: 4 to 7 years of relevant IT experience, with minimum 4 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Knowledge in Storage, and Network Technologies Good knowledge of scripting and development e.g. VB script, PowerShell CCM Client installation workflow & troubleshooting server logs and client logs. Software Package/Application deployment workflow & troubleshooting server logs and client logs. MECM Server policies creation, workflow and Server and Client level troubleshooting with Logs flow Software update/ patching deployment workflow & troubleshooting server logs and client logs. Software and Hardware Inventory workflow & troubleshooting server logs and client logs. DCM, assets compliance baseline creation, deployment, workflow and troubleshooting server logs and client logs. Familiar with workflow of MECM/MECM content distribution, troubleshooting skills to resolve the content distribution issues. Basic knowledge on OS deployment, build process and troubleshooting server logs and client logs. Basic knowledge on DRS or SQL replication and understand Multi level MECM hierarchy. Extensive hands-on experience in SQL query writing to fetch the customized inventory reports. Basic knowledge of PowerShell Script Experience in supporting Adaptiva would be an added advantage. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Working Hours Candidates are expected to have a flexible approach in working and often required to work in shifts (including 16.5x7) and weekends. Regular working days are from Mon to Fri or 5 days working depending upon the shift ROTA. Candidates are required to be able provide on call support during weekends or non-business hours based on Rota. Major Challenges of the Role Managing the high level of critical and unplanned work that is presented to the team. Developing expertise of HSBCs infrastructure. Pressures to deviate from globally agreed policies, procedures, tools, and processes. Overcoming aversion to change in the organization and business practices. Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshootingExperience in managing infrastructure - Windows OS, SQL DatabaseGood knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network TechnologiesKnowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and MECM clients. Perform performance tuning and capacity planning for MECM infrastructure. Troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Responsible for the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Ensure appropriate documentation is created or kept up to date. Knowledge, Experience & Qualifications: 4 to 7 years of relevant IT experience, with minimum 4 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Knowledge in Storage, and Network Technologies Good knowledge of scripting and development e.g. VB script, PowerShell CCM Client installation workflow & troubleshooting server logs and client logs. Software Package/Application deployment workflow & troubleshooting server logs and client logs. MECM Server policies creation, workflow and Server and Client level troubleshooting with Logs flow Software update/ patching deployment workflow & troubleshooting server logs and client logs. Software and Hardware Inventory workflow & troubleshooting server logs and client logs. DCM, assets compliance baseline creation, deployment, workflow and troubleshooting server logs and client logs. Familiar with workflow of MECM/MECM content distribution, troubleshooting skills to resolve the content distribution issues. Basic knowledge on OS deployment, build process and troubleshooting server logs and client logs. Basic knowledge on DRS or SQL replication and understand Multi level MECM hierarchy. Extensive hands-on experience in SQL query writing to fetch the customized inventory reports. Basic knowledge of PowerShell Script Experience in supporting Adaptiva would be an added advantage. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Working Hours Candidates are expected to have a flexible approach in working and often required to work in shifts (including 16.5x7) and weekends. Regular working days are from Mon to Fri or 5 days working depending upon the shift ROTA. Candidates are required to be able provide on call support during weekends or non-business hours based on Rota. Major Challenges of the Role Managing the high level of critical and unplanned work that is presented to the team. Developing expertise of HSBCs infrastructure. Pressures to deviate from globally agreed policies, procedures, tools, and processes. Overcoming aversion to change in the organization and business practices.
Posted 1 week ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
HDFC securities is one of the leading stockbroking companies in India and a subsidiary of HDFC Bank, a renowned private sector bank. It has been serving a diverse customer base of retail and institutional investors since 2000. Headquartered in Mumbai, it offers an exhaustive product suite to help its customers invest in Equities, IPO/OFS, Buybacks, Mutual Funds, ETFs, Futures & Options for - Equity, Currency, and Commodities, Fixed Deposits, Bonds, NCDs, and National Pension Scheme, along with value added services like Online Will writing and Tax filing. The company offers a host of digital platforms like Mobile Trading App, Desktop based online trading facility, ProTerminal - an advancedtrading platform and Arya - a voiceenabled investing assistant. It also offersCall N Trade facility and dedicated Relationship Managers to assist customers. Since its inception, the company has established itself as a preferred trading platform (for NSE &BSE), with its integrated 3-in-1account (Trading + Demat + Savings) backed by state-of-the-art technology. Over the years, the company has won many awards and recognitions. Currently, the company has 250+ branches across 190 cities, serving over 2.1 million customers. We recently launched a discount broking platform called HDFC Sky in addition to HDFC InvestRight, which is our existing full service broking platform. We are currently enhancing and scaling these platforms even further to continue to delight our valued customers. If this sounds exciting to you, come join us! As an Application Support lead, you will: Lead, mentor, and develop a team of technical support agents, promoting a collaborative and productive environment. Candidate must work as level 2/3 and be an escalation point for others in the team to bring technical and product issues to resolve. Responsible for monitoring production environment and act proactively to prevent performance issues or application crashes. Responsible for resolving support issue by using his technical expertise and flexible enough to look for solutions that may be out of the box. Handling ITIL Methodologies like Change, Incident, Problem, and Service Management Monitoring night batch and ensuring reports are generated well and transferred to client by adhering to the SLA defined. Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required. Analyzing/documenting problems, recommending solutions, & initiating corrective action Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required. Coordinate with Infrastructure teams on events of patching & up gradation of servers to ensure the applications are stable & running after the infra work Responsible for PROD deployment & validation. We are looking for someone with: 10-12 years of hands-on experience in backend software development. Extensive exposure to ITIL V3 standards. Proficiency in at least one backend technology: .NET, Java, or Golang. Strong experience in debugging and resolving issues in both on-premises infrastructure and cloud environments. Solid understanding of the Software Development Life Cycle (SDLC). Expertise in IIS configuration and troubleshooting. Experience working closely with compliance teams to address application and infrastructure vulnerabilities. Proficient with relational databases such as PostgreSQL or MySQL. Deep knowledge of technology architecture for highly scalable and available systems. Experience with open-source technologies including Elasticsearch, Redis, Kafka, and their integration into products. Proven leadership skills in managing development teams and providing technical mentorship. Adaptability and enthusiasm for working in a startup-like, fast-paced environment. Following aspects would be a plus: Prior experience in the FinTech domain. Hands-on experience with AWS services such as S3, SQS, etc. Familiarity with monitoring and analytics tools like Dynatrace and Kibana. Contributions to open-source projects. Experience with Business Intelligence (BI) tools.
Posted 1 week ago
6.0 - 11.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Immediate Openings on Unix Admin Bangalore - Contract Working Mode Hybrid Experience 4+ Years Skill Unix Admin Notice Period Immediate Employment Mode Contract to Hire -Setting up and managing user accounts, permissions, and access controls on Linux systems. -Installing and updating software packages and patches -Monitoring and optimizing system performance and resource usage on Linux -Backing up and restoring data and files -Securing and hardening the system against attacks and vulnerabilities, Virus Outbreak Management -Automating and scripting common or repetitive tasks and resolving technical issues and providing user support -OS Cluster support ( RHCS , VCS , Sun Cluster , IBM HACMP , HPUX MCSG) -Print Queue Management & Software License Management
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career Palo Alto Networks is looking for a talented Senior Systems Engineer who will be responsible for maintainability, build and configuration of platforms using Infrastructure as Code. As senior technical staff, you will support Tier-3 engineering for Linux build and configuration automation with core focus on related technologies. Linux infra provides critical services which enhance secure and trustworthy communications between applications, services and users. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role by building PKI as a service offering for our customers. Your Impact Provision, configure & support resilient hybrid cloud deployment architecture using the automation framework and make it more efficient Manage scalability, capacity planning, redundancy, and resiliency. Maintain service availability and performance SLAs based on business and product requirements. Manage Linux infrastructure, CI/CD platforms & work with other SREs in deploying and maintaining automation framework, capacity planning, create and review operational runbooks. Contribute to documentation related to design, deployment, validation, operations and DR/BCP. Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and support the operations team in implementation. Qualifications Your Experience 6-10 years of hands-on Linux experience in managing and supporting Linux server infrastructure in RHEL/Ubuntu. Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required. Design and performance tuning for Linux infrastructure and API, in-depth knowledge of multi-tier web applications. Experience in developing and managing APIs, understanding of API infrastructure optimization and security. Fluent in Linux security & system hardening, vulnerability management & patching process. Familiarity with CIS compliance levels. Must be comfortable with Ansible, Chef or similar configuration management tool to manage infrastructure as code and source code control systems such as GIT or SVN. Ability to work cross-functionally across multiple business units, such as product development and engineering Must be able to collaborate with a global team spread across multiple time zones. Strong technical writing skills to support required documentation. Passion, drive, energy, a sense of humor and a great attitude! Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Role - MECM \ SCCM Years of Experience - 4 to 10 years Location - Pune SCCM / MECM Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment. Good Understanding of ITSM process Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.) Escalation for End user computing issues and complains received from business users. Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery. Effort analysis, work allocation, resource planning and optimization. Preparation of daily/weekly/monthly reports (internal and to client) Infra Implementation and Rollout - MECM + Trellix ePO + Intel EMA Good understanding of IT infrastructure tools like Intune, EMA, MDM Vulnerability management Hands-on experience in Powershell scripting Hands-on experience in WDS, managing PXE Proactive monitoring and strong follow-up practices to ensure overall compliance Hands-on experience in Intune / AutoPilot Understanding on latest technologies and their applications Motivational behavior among team is appreciated Ready to accept new changes in process or project Should be able to perform day to day operation work, Release and Change requests Automation centractic Proactive approach to bring upcoming technology Learning attitude and self motivated Ensuring all compliance parameters viz. patching, application, client health etc. Good Verbal and written communication
Posted 1 week ago
6.0 years
7 - 14 Lacs
Mumbai Metropolitan Region
On-site
Role: SME - SOLR Engineer Experience: 6+ Years’ experience specially in Solr Database Education : B.E./B.Tech/MCA in Computer Science Mode of Working - 5 Days WFO- Rotational Shift 6+ yrs of experience working with Apache Lucene -SOLR Experience in Apache Solr installation, configuration, administration, patching, up-gradation and migration. Experience in implementing SOLR builds of indexes, shards, and refined searches across semi- structured data sets. Understanding of Linux basic troubleshooting. Familiar with basic distributed systems concepts. Good analytical ability Ability to execute and prioritize tasks, and resolve issues without aid from direct manager. Ability to multi-task and context-switch effectively between different activities and teams Provide 24x7 support for critical production systems. Experience working with Unix, Linux server. Excellent written and verbal communication. Ability to organize and plan work independently. Ability to work in a rapidly changing environment. Skills: unix,patching,task prioritization,solr,computer science,migration,administration,apache lucene,database administration,communication,apache solr,linux,analytical ability,apache,solr database,distributed systems,upgradation,configuration
Posted 1 week ago
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