Package Specialist - Generalist

1. Requirement Analysis & System EvaluationConduct a comprehensive fit-gap analysis between client requirements and the standard SuccessFactors Suite. Guide clients through their configuration and design alternatives.2. Strategic ConsistencyAlign with IBM's strategic direction to ensure all implementations and customizations support broader enterprise objectives.3. Technical Troubleshooting & Deployment SupportOffer assistance in bug resolution and change request deployments, ensuring optimal system functionality.4. Standard Solutions ImplementationRecommend and implement SuccessFactors standard Time tracking solutions, tailoring them to IBM's specific operational needs.5. Problem-SolvingExercise significant independent judgment in determining solutions for complex problems, seeking advice for more intricate matters. Principal interaction is with the direct supervisor, but collaboration with peers and management levels within IBM may be required.6. System Configuration & DocumentationConfigure systems in line with the Solution Design & Configuration Workbook / Business Blueprint, maintaining accurate documentation.7. Opportunity Identification & Process AlignmentIdentify new opportunities, align processes with technology using best practices, and partner with clients to deliver sustainable value.8. Implementation & SupportCollaborate with internal teams to effectively implement, maintain and integrate SuccessFactors Time and Absence technologies within IBM's business environment.9. Application Delivery SupportProvide robust delivery support for SuccessFactors Time and Absence applications, ensuring optimal performance and user satisfaction.10. Goal AlignmentAdhere closely to the strategic direction set by senior management, setting and working towards near-term goals that align with this direction. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 1.Minimum 5 years of experience in SuccessFactors EC, with a strong emphasis on Time Tracking and Absence management.2. Extensive experience in application requirements gathering, configuration, including process mapping and gap analysis in SuccessFactors or similar systems.3. Minimum 3 years of hands-on expertise in SuccessFactors EC Time / Time tracking.4. A professional certification in SuccessFactors – Absence Management and Time Tracking is a must.5. Proficiency in applying Agile and Design Thinking principles with a growth mindset expected.This role offers a platform to leverage your SuccessFactors expertise to drive IBM's business strategies forward. If you're passionate about transforming your SuccessFactors knowledge into real business value for IBM, we invite you to apply.