1257 Order Processing Jobs - Page 16

Tech Permanent Job Description Be part of something bigger. Decode the future. At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home. All about the role: We are seeking a highly skilled Senior Developer to join the Webstore E-commerce team. In this role, you will leverage your extensive experience in e-commerce technologies to develop scalable, high-performance solutions that enhance customer experience and drive business growth. You will play a crucial role in designing and implementing solutions while collaborating with cross-functional teams. What you ll do: Technical Development: Design, develop, and maintain e-commerce applications, ensuring scalability, security, and performance. Collaborate closely with product managers, platform leads, and other developers to translate business requirements into technical solutions. Contribute to architectural discussions, providing input on best practices and technical improvements. Code Quality and Best Practices: Write clean, maintainable, and efficient code, adhering to coding standards. Conduct code reviews to ensure high-quality deliverables. Implement CI/CD pipelines and maintain automated test coverage. Collaboration: Work with cross-functional teams, including backend, design, and QA teams, to ensure cohesive product delivery. Support the Lead Developer in technical decision-making and mentoring junior developers. Continuous Improvement: Stay updated on industry trends and emerging technologies to continuously enhance development practices. Who are you: 5+ years of hands-on experience working on SAP cloud commerce. Proven experience in e-commerce platforms and solutions, with a solid understanding of their integration within digital commerce ecosystems. Proven experience in customizing promotion, payment and order processing modules within SAP Commerce Cloud. Strong knowledge in Java Spring frameworks, relational databases. Strong experience with scalable architecture, API design, and modular development. Good understanding of CICD pipeline and test automation. Hands-on experience with cloud-native components and a strong understanding of containerization technologies. Excellent problem-solving skills and ability to work in a collaborative team environment. Reporting Line: The position will report to the Engineering Manager Where You ll Be: This is a full-time position, based in Bangalore, India. Benefits Highlights: Flexible work hours and a hybrid work environment Discounts on our award-winning Electrolux products and services Family-friendly benefits Extensive learning opportunities and a flexible career path

Responsibilities : Handle lead generation and reach customers over emails and calls Convert inbound leads and briefing the benefits and the process Work on quotation generation and share it with the customers Handle customer onboarding and order processing Qualifications: MBA in Marketing Bachelors degree in Computer Science or IT Excellent written and oral communication skills Experience : 0 - 2 years

Develop react app as per design wireframe Create HTML/CSS styling for the web platform Consume Rest API for handling various functionalities Handle customer onboarding and order processing Qualifications: Masters or bachelors degree in Computer Science or IT Engineering or equivalent. Excellent written and oral communication skills Experience : 0 - 2 years

Job Description: 1. Build a database for prospective customers and maintain records. 2. Lead generation through cold calling, networking & Social media platforms. 3. Conduct market research to identify trends, competitive landscape, and potential growth areas. 4. Follow ups to close the deal. 5. Internal co-ordination for order processing. a. Payment follow up b. Shipment co-ordination for clearance c. Just in time Inventory 6. Build & maintain Customer relations. 7. Report submissions. 8. Have to do field sales. Required Skill: Strong communication Familiarity with Microsoft Excel, Outlook and Canva. Willingness to work on field Please refer our website: www.unified.co.in

Job Description Responsible for lead generation through calls, emails, and online research. Manage end-to-end sales activities on the GeM portal, including bid participation and order processing. Handle tender-based work, including identifying tenders, preparing documentation, and submitting proposals. Responsible for coordination, payment and shipment Meeting targets Report generation Required skills 1. Strong communication skills 2. Knowledge of tender portals such as CPPP, E-tender, E-procurement and GeM portal. 3. Ability to generate leads 4. Background in Mechanical or Electrical engineering. 5. Self-learner required. Refer our website : unified.co.in

Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com . Role Description: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic sales team. The Sales Coordinator will play a vital role in supporting the sales department by managing various administrative tasks, coordinating sales activities, and providing exceptional customer service. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to multitask effectively. This position offers an exciting opportunity to contribute to our companys growth and success. Location- Pune Key Responsibilities: Provide comprehensive administrative support to the sales team, encompassing tasks such as preparing sales reports, presentations, proposals, and maintaining sales documents, contracts, and related materials. Conduct payment follow-ups and ensure payment terms are adhered to as per credit policy. Attend customer queries, any sales queries, and grievances, respond politely, and delight customers by going the extra mile. Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt and timely fulfillment and delivery of orders. Ensure all files, CRM and ERP are maintained meticulously, cost documents and reports, MIS are up to date in Zoho. Assist in preparing and distributing sales documentation, ensuring proper organization and storage. Collaborate with cross-functional teams to support sales initiatives, resolve issues, and enhance communication and collaboration. What Your Day Job Involves: Administrative Support: Provide comprehensive administrative assistance to the sales team, including preparing reports, presentations, and proposals, and maintaining sales documents and contracts. Customer Service Excellence: Delight customers by attending to queries and grievances promptly and politely, ensuring exceptional service and satisfaction. Order Processing and Coordination: Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt fulfillment and delivery. Documentation Management: Maintain meticulous records in CRM and ERP systems, ensuring all files, reports, and documentation are organized and up to date. Qualification & Experience: Graduate with 1 to 3 years prior experience as a sales coordinator/sales support executive/Voice process customer service /support roles in any industry. Should have very good working knowledge of Microsoft Excel, Word with strong follow up skills & customer service orientation. Ability to work independently and collaboratively within a team. Prior experience in the industry or product knowledge is a plus. Compensation & Benefits: Compensation: Won t be a blocker for the right candidate Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children. Accidental Insurance: Benefits of 5 lakhs of medical insurance for self, covering 24*7 Generous leave structure. Hiring Process: Screening of applicants & initial telephonic call with HR F2F/Video Interview with Hiring Manager Mettl Assessment Final round with Founder & CEO Email communication on final feedback Possible Growth path: Sales Coordinator > Senior Sales Coordinator>Assistant Manager- Customer Servicing > Deputy Manager- Customer Servicing > Manager-Customer Servicing

Processing orders from placing to being closed within the SLA ensuring no delays bearing in mind customer experience and satisfaction. Qualification Experience: Technically qualifies and good logical and reasoning abilities. Additional experience of Back office order processing with Telecom Operator in Enterprise / Corporate Telecom order Processing a further plus. Person shall be honest and with high integrity. Cool and calm personality, hands-on in excel sheets and other office solutions Young Person with good skills in various applications like billing systems, CRM, Citrix etc. Good written English skills High convincing oral and inter-personal skills to get work done from associated team. Think on feet to handle situations. Good IQ level ability to fast grasp things and execute. Project way of working and strong sense of Target Orientation to support during month end and quarter end pressures. Good Opportunity to work in stable and fast-growing company. The grooming mentor-ship/guidance of Bosses will add huge value to you as core team is with 20 + years of Experience holders. Person shall be instinctive and proactive to aggressively manage work. Must be expert in Bill analysis and accordingly upgrade existing customers services. Handling customer inquiries. Deals with complaints, TTs, problems and requirements of potential customer in order to ensure customer satisfaction and long-term relationship between the customer and the company Ensuring that all work is delivered on time and to the Team Manager and Managements satisfaction. Maintains quality service by establishing and enforcing organization standards. Must be able to take challenges and support to achieve sales target of department. Responsibilities and Duties: Back office tasks, order processing. Maintaining daily SLA and Follow up of old cases, Proactiveness to manage the orders and close open items. Alignment with other internal teams to get the orders delivered in record time. Maintain daily productivity and Target Quality. Ensuring 100% adherence to Client and company policies on a daily basis. Dealing with Escalations/complaints of customers and internal queries of the team with in the system. Communicating to the customers and internal team to close the orders through emails and Calls. Proficient with tools like Tools: Microsoft Office (Excel, Word, PowerPoint Outlook) Fully focused to deliver a delightful customer experience to all current customers base and new prospects Skills and Qualifications: Ability to perform repetitive tasks while maintaining speed of work and attention to detail

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS success story in India is continuing at a rapid pace. Further information at ZEISS India . We are looking for someone who can handle different cycles or levels of service order processing like Quotations, Order processing , Invoicing and AR Followup. Order booking of different types of orders for AMC / Spare / Accessories / different types of Services. Sending quotations for all after sales activities Allocating and handling assignments to all field engineers Keeping track and raising invoices based on schedule. Should have good knowledge of Compliance tracking. AR Follow up with internal / external customers. Maintains the CRM / SAP database Education : BCOM, BSC or any equivalent graduation Work Experience: 2-3 years in Order Processing. Other Skills: Must be good in SAP, CRM and EXCEL. He / she must have good communication and writing skills. Understanding of Finance & Tax systems and processes Your ZEISS Recruiting Team: Jayashree V

The Analyst will provide services to Ford IT customers in the Purchase-to-pay process, which enables Ford IT to procure products and services from suppliers Strong attention to detail and eye for quality Strong time management skills Strong communication and interpersonal skills work experience of Procurement to Pay process Working knowledge of SAP Ariba Systems MS-Office skills Experience with Purchasing or Finance systems 3 years experience of purchase/procurement to pay process Working for Global customer is preferred Inputting Purchase Orders with Suppliers Processing supplier invoices Guiding Ford IT custoemrs on the end-to-end process of doing business with suppliers Performing miscellaneous activities related to requisitions and purchase order processing This position requires daily interaction with Ford IT customers and suppliers. Strong interpersonal skills, clear written communications and collaborative mindset are essential This is an operational position, requiring due diligence, timeliness, attention to detail and perhaps most importantly a passion for customer services Leading sourcing process improvements Continuous improvement mindset

Responsibilities: * Manage sales orders from inquiry to delivery * Execute sales strategies and tactics * Prepare quotes, process orders, schedule dispatches * Follow up on payments, prepare invoices

Order Management Executive min exp:-1yrs ctc upto:-3.5lpa loc:-Pune Skiils:- order management,supply chain,order processing,otc.. For more details 9205018536(prabhsiemr) prabhsimer.imaginators@gmail.com

Role & responsibilities Develop and implement commercial strategies that support business growth, sales enablement, and profitability. Pricing & Cost Analysis: Collaborate with sales, application teams, and global stakeholders for competitive and profitable pricing. Ensure accurate documentation and review of all commercial terms before order booking. Work closely with finance and supply chain teams for revenue realization. Ensure adherence to statutory regulations (GST, import/export, FTA, etc.), commercial laws, and Meggers internal compliance policies. Liaise with internal departments (Sales, Application Engineering, Logistics, Legal, and Finance) and external partners (consultants, customers, vendors) to support business execution. Improve commercial operations by implementing efficient SOPs for order processing, approvals, and documentation. Lead and mentor the commercial operations team for excellence in execution, documentation, and negotiation capabilities. Preferred candidate profile Minimum: Bachelors degree in commerce (B. Com) Preferred: Postgraduate qualification in Finance, Business Administration (MBA), or related field 8–15 years of experience in commercial management in industrial products, electrical equipment, or power sector Sound knowledge of taxation (GST, customs), international trade terms (INCOTERMS) Knowledge SAP/ERP systems and MS Excel

Responsible for offer preparation including size & selection of filtration screens and related products for various applications. Interact & communicate with customers across India and provide full support during pre-sales & after-sales process. Interact and communicate with colleagues in other entities of group companies for inter-company sales that includes submission of offers , order processing and coordination for shipment. Check & Process all sales orders to facilitate effective manufacturing & dispatch. Liaise with external sales, production and procurement departments for optimum delivery of product to customers across India. Arrange for inspection & timely dispatch of manufactured products to various customers as per needs. Handle customer complaints on priority in co-ordination with external sales and operations team. Follow-up for outstanding payments Timely submission of sales reports and monthly billing plans. Maintain proper records in Sales Force for all customer activities inquiries, offers, orders, customer complaints, etc Educational Qualification, Experience & Skills: -Degree Mechanical Engineer from reputed institute with 3 - 5 years of internal sales experience preferably in engineering / process Industry. Capable of working independently and interacting at various customer levels. Aptitude for learning new products / technology used in solid-liquid filtration process in engineering , F&B and Mining industries. Experience in SAP and Sales Force . Able to read and interpret technical drawings . Fundamental knowledge of engineering design formulas and calculations. Good Communication with positive attitude and inter-personal relationship.

Responsibilities: * Manage product listings & catalogs * Develop e-commerce strategies * Optimize online sales * Execute marketplace tactics * Process orders efficiently Health insurance Provident fund

Job Description- Sales Coordinator Handling enquiries & sending quotation Handling customer queries like stock status, product details, order status etc. Negotiation with customer Following up with customer for orders & payment Logistics coordination Handling GEM portal Maintaining customer details in CRM software Processing the order for dispatch Desired Candidate Profile Any Graduate with minimum 1 year of sales coordination or similar work experience will be preferred Complete training will be provided Attractive pay will be offered Annual Bonus, Health Insurance & provident fund will be provided 2nd & 4th Saturday off, Timing: 10:00 AM to 07:00 PM Opportunity to work with top quality automation products Refer our portal for more details. www.indusautomation.co

Sales Support, order management, team coordination. Proficient in handling administrative tasks, customer support, using software like Tally ERP 9, Google Sheets & MS Office. Must have strong communication, multitasking & problem- solving skills.

CCS Real Estate is looking for Sale Support Executive to join our dynamic team and embark on a rewarding career journey Customer Inquiry Management:Respond to customer inquiries and provide information regarding products, services, pricing, and delivery timelines Address customer complaints, issues, and escalations promptly, ensuring a positive customer experience Order Processing and Management:Assist the sales team in processing orders accurately and efficiently Coordinate with logistics and supply chain teams to ensure timely delivery of orders Track order status and provide updates to customers as necessary Sales Administration:Maintain and update sales records, including customer databases, sales reports, and other relevant documentation Prepare sales-related documents such as sales contracts, quotations, and proposals Sales Support and Coordination:Collaborate with the sales team to ensure smooth communication and coordination Provide sales representatives with necessary support and information to help them achieve their targets Product Knowledge:Develop a comprehensive understanding of the company's products and services to effectively address customer inquiries and provide accurate information Sales Analysis:Assist in analyzing sales data and trends to identify potential areas for improvement and growth Generate sales reports and presentations for management review

Position: Documentation Executive / Logistics Coordinator Location: Bangalore Experience: 0 - 3 years preferred Qualification: Graduate (preferably in Commerce, Logistics, or related field) Key Responsibilities: Documentation Management: Prepare, verify, and maintain accurate documentation such as invoices, delivery challans, waybills, e-way bills, and other transport or dispatch-related paperwork. Coordination Across Teams: Collaborate effectively with sales, warehouse, and logistics teams to ensure timely and smooth order execution and dispatch. Logistics Support: Monitor deliveries, track shipments, and manage last-mile logistics to ensure timely and accurate deliveries. Issue Resolution: Address and resolve delivery-related issues, discrepancies, or customer complaints promptly in coordination with relevant departments. Record Keeping: Maintain organized records of dispatch documentation and delivery confirmations for audit and compliance purposes. Compliance: Ensure all documentation complies with relevant statutory and company regulations. Skills & Requirements: Strong organizational and documentation skills Familiarity with logistics processes and dispatch documentation Proficiency in MS Office, especially Excel Knowledge of ERP or invoicing software is a plus Good communication and coordination skills Attention to detail and ability to multitask under deadlines

The Analyst will provide services to Ford IT customers in the Purchase-to-pay process, which enables Ford IT to procure products and services from suppliers Strong attention to detail and eye for quality - Strong time management skills - Strong communication and interpersonal skills - work experience of Procurement to Pay process - Working knowledge of SAP Ariba Systems MS-Office skills - Experience with Purchasing or Finance systems 3 years experience of purchase/procurement to pay process Working for Global customer is preferred Inputting Purchase Orders with Suppliers Processing supplier invoices Guiding Ford IT custoemrs on the end-to-end process of doing business with suppliers Performing miscellaneous activities related to requisitions and purchase order processing This position requires daily interaction with Ford IT customers and suppliers. Strong interpersonal skills, clear written communications and collaborative mindset are essential This is an operational position, requiring due diligence, timeliness, attention to detail and perhaps most importantly a passion for customer services Leading sourcing process improvements Continuous improvement mindset

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Role Description An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. Your Impact Provide superior internal support and guidance for Account Executives including but not limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support. Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Create and modify quotes as required. Ensure compliance with all company policies and responsible for SOX compliance. Train Sales and in particular less experienced AE s and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures. Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy. Work with Sales and Collections to assist resolution to customer billing investigations and disputes. Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate. Required Skills/Experience 2+ years in Sales Operations, Order management, Order to cash OR any Sales support role . Must have strong research and problem-solving abilities. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment. Extreme attention to detail. Ability to clearly articulate case resolutions and actions required by Account Executives Thrives in a team environment. Salesforce experience a plus. Ability to work independently Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement

Assistant Manager - Customer Service, Gurugram Join our team today! We usually respond within three days JOB TITLE: Assistant Manager - Customer Service, Gurugram Knauf stands for opportunity . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Knauf India could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyones contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. Knauf India is proud to be part of the Knauf Group. We have a 15+ year heritage in GYPSUM manufacturing and have big plans for the future. Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team mate to join us in Gurugram as Assistant Manager - Customer Service . Can you say yes ? Do you treat your colleagues with respect? Do you always have the customer in mind? Do you act with future generations in mind? Do you like to seek out opportunities to grow and develop? Do you have a proven track record of delivering results? What you ll be doing: Ensure all orders are accurately entered into the system and processed within agreed timelines. Monitor order status and proactively address any delays or issues. Collaborate with production, warehouse, and logistics teams to ensure product availability and timely delivery. Work closely with the sales team to address customer-specific requirements. Identify and implement improvements in the order processing workflow to enhance efficiency and accuracy. Develop and maintain standard operating procedures (SOPs) for order management. Generate regular reports on order processing metrics, such as order accuracy, lead times, and customer satisfaction. Manage and train the order processing team, ensuring they have the skills and tools needed to perform effectively. Take initiative for digitalization of processes. What we d love for you to have: We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you dont already have, wed love to speak to you. If you have experience in the following areas this is an added advantage: Experience 7-10 years Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in ERP systems (SAP ECC/HANA) and Microsoft Office Suite Analytical mindset with attention to detail. Leadership and team management capabilities. Knowledge of CRM will be added advantage MBA Preferred. We ll provide: A competitive salary Benefits What happens next? We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within Seven working days. Department Customer & Technical Services Knauf India Private Limited Knauf India Private Limited Workplace & Culture Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group. About Knauf MEASA Founded in 1932, Knauf is one of the world s leading manufacturers of construction materials for interior design, building insulation, and design ceilings. Knauf entered the Middle East, Africa, and South Asia (MEASA) in 1997. Today, we are a leading player across the region, with operations spanning 15 countries and 19 state-of-the-art production facilities, driven forward by 2,000 high-performing professionals. Headquartered in Dubai, United Arab Emirates, MEASAs reach extends across Algeria, Cyprus, Egypt, the GCC, Ghana, Greece, India, Iraq, Kenya, Morocco, Nigeria, Tanzania, Tunisia, and Turkey. In MEASA, we offer the opportunity to be part of a global family of over 41,500 colleagues in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose. We encourage all our people to shape their own career, with the freedom to stretch their skills and learn new ones. Driven by an unwavering commitment to quality, innovation and sustainability, we are building more than just exceptional gypsum-based solutions we re shaping a future we can all be proud of. Customer & Technical Services Knauf India Private Limited Assistant Manager - Customer Service, Gurugram Join our team today! Loading application form Already working at Knauf MEASA? Let s recruit together and find your next colleague.

Purpose of the job: Join our dynamic Global Procurement team as a Lead Specialist GES PSC, where you as a purchase Assistant is responsible for executing purchasing transactions, in such a way that products and services are delivered in time and within the specified (commercial and technical) conditions. Monitors the operational purchasing process and initiates optimization opportunities. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. The Business Environment: The Purchasing Shared Services organization annually deals with 350.000 PO items related to all Indirect goods and services and 600.000 invoices and 150.000 tickets for DSM globally. Employees within PSS are responsible for small value buying with a total value of 100M. To ensure that the entire Purchase to Pay process runs smoothly, PSS interacts with multiple stakeholders: requisitioners, site management teams, suppliers, Finance, Sourcing and the business/service units on a global scale. DSM business processes are executed upon a foundation of IT applications (e.g. SAP SRM) which provide functional efficiency, data storage, transfer & analysis capability. They provide substantial competitive advantage, they are innovated & improved in line with business strategy, best practice, legal necessity and Corporate Requirements. Optimal use of DSM s IT applications contributes to effective and efficient operations. Partners & customers are increasingly innovating services toward global technology & social trends. They demand increasingly higher levels of collaboration, accuracy, reliability, speed & agility. In this context the Purchasing Assistant is focusing on the transactional activities within PSS by creation and monitoring of purchase orders. In order to execute this efficiently and effectively, the Purchase assistant has to continuously improve the way of working. We Bring: Ordering and non-compliant invoice handling and follow-up Responsible for all requisition/shopping cart and purchase order processing, interaction with requisitioners and BGs to identify required need Responsible for creation of year-orders according to the right standard Handling of PO responses Monitoring and follow up on open PO responses Monitoring and follow-up on open items where goods receipt is missing Handling of non-compliant invoice You Bring: 4-5 years of experience in SAP, SAP ARIBA, purchasing experience Higher or medium educational graduate level Good knowledge of the English language oral and written and local languages is advantage (e.g. German, French, Spanish or Chinese) Good knowledge of processes and systems in the functional P2P area (purchasing and accounts payable)

BASIC FUNCTIONS: Customer Service responsibilities In charge of organizing Customer Relations in SSA. This is both an operational and a strategic role. You ensure execution of strategies and tools aimed at improving customer satisfaction with Kohler SSA products and services are implemented. Order fulfilment - Customer Service: Create sales orders for intercompany orders after obtaining POs or relevant approvals from Finance of orders confirmed by sales. Handling customer & sales team queries and ensure to provide solutions on their queries. Ensure timely sales every month by overseeing the dispatch plans like tracking vessel schedules, cut-offs etc. Execute allocations in relevant orders by coordinating with planning team. Execute regular clean-up of sales orders. Execute sales order tracker to ensure clear communication to sales team and customers. Collaborate with India logistics team to ensure timely availability of forwarders. Coordination with warehouse team to manage picking and packing of materials, and container load. Coordinate with Finance for releasing shipments for packing purposes. Coordination with CHA for checklist, custom clearance and shipping bill Follow up for ETD/ETA schedule with nominated agent and follow up for Draft BL and share Draft with concerned stakeholder for approval. Responsible for Pre & Post Documentation, preparing export Invoice, packing List, tracking Shipment, Letter of credit, CHA, freight forwarders & Shipping Agents regarding shipments in coordination with warehouse, finance, sales, CHA, forwarder and customer Keeping track of remittances received and providing settlement instructions to Banks Invoice wise Coordination with finance for the tracking of LC documents movement, submission and checking the final completion of all formalities for the Banks, DGFT etc. Maintaining shipment tracker for dispatches done and sharing with sales team Preparing SI (Shipping Instruction) draft to share with sources and local agents Ensure timely inspection of goods relevant to countries by the inspection agencies. Closely monitoring the quality of each customer case and personally managing some escalating cases. In conjunction with cross-functional departments (Sales, Technical services, Logistics, Marketing, IT, etc.), initiate or participate in reorganization or operational optimization projects. Standardize, homogenize and share processes and best practices from the group and different customer service centers. Develop and update dashboards indicating customer service work, workload ratios, order processing speed. Follow up with CHA & DHL and logistics service providers for bills and on outstanding and reconcile with the bill s tracker. Scrutinize bills in accordance with RFQ/contract or approval and supporting docs. Obtain approval in accordance with the auth. matrix, and once approved, forward bills to finance for processing. Sending the bills to the auditor for verification, and coordination with them if any query is raised by them. Maintain tracker for Forwarders, CHA, DHL and logistics service providers bills. Circulate Provision amount with finance to book expenses every month for SSA shipments RELATIONSHIPS AND CONTACTS: Supervisory relationships: Customer Service & Planning Lead Sub-Saharan Africa Organizational relationships: Works closely with Sales, IT, Marketing, Operations Warehousing, Purchasing, Systems, Accounting, Marketing, New Product Development, and Quality Control. External business relationships: Contacts with distributors and other customers, IT service providers, forwarders, custom house agents. EDUCATION AND EXPERIENCE REQUIREMENTS: Minimum college degree level, preferably in Supply Chain or Materials/Logistics Management Technical competencies: Good knowledge of and practical experience in sales administration procedures, payment methods and logistics Informed about the business sector, products and company customers Fluent English Knowledgeable about sales administration software (i.e. SAP) Advanced Excel skills Personal attributes: Team player Customer contact: listening, communication and sense of service skills Strongly proactive and dynamic Handles stress well Observant with good listening skills Analysis and critical thinking abilities Drives proposals and takes initiatives At ease presenting complex subject

Key Responsibilities: Client Coordination: Act as the first point of contact for client queries related to orders, deliveries, invoices, and documentation. Sales Team Support: Coordinate with the sales team to track leads, follow up on client requests, and maintain accurate records of client interactions. Invoice Management: Prepare, process, and track sales invoices; coordinate with the accounts team for timely billing and payments. Documentation & Reporting: Maintain and update sales records, agreements, trackers, and reports for internal and client reference. Order Processing: Assist in sales order entry, confirmation, and coordination with the operations or logistics team for timely delivery. Follow-up Activities: Ensure timely follow-ups for payments, renewals, and order status with clients and internal departments. CRM and Tools Management: Update CRM or other systems with relevant client data and track sales progress. Meeting Coordination: Schedule and coordinate internal and external meetings, demos, or calls as required. Key Skills & Competencies: Excellent written and verbal communication skills Strong coordination and follow-up abilities Proficiency in MS Excel, Word, and familiarity with CRM tools Attention to detail and ability to multitask Problem-solving mindset with a proactive attitude Time management and organizational skills

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce . Role Description An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. Your Impact Provide superior internal support and guidance for Account Executives including but not limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support. Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Create and modify quotes as required. Ensure compliance with all company policies and responsible for SOX compliance. Train Sales and in particular less experienced AE s and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures. Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy. Work with Sales and Collections to assist resolution to customer billing investigations and disputes. Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate. Required Skills/Experience 2+ years in Sales Operations, Order management, Order to cash OR any Sales support role . Must have strong research and problem-solving abilities. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment. Extreme attention to detail. Ability to clearly articulate case resolutions and actions required by Account Executives Thrives in a team environment. Salesforce experience a plus. Ability to work independently Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination.