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2.0 - 7.0 years
11 - 15 Lacs
Hyderabad
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce . Role Description An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. Your Impact Provide superior internal support and guidance for Account Executives including but not limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support. Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Create and modify quotes as required. Ensure compliance with all company policies and responsible for SOX compliance. Train Sales and in particular less experienced AE s and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures. Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy. Work with Sales and Collections to assist resolution to customer billing investigations and disputes. Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate. Required Skills/Experience 2+ years in Sales Operations, Order management, Order to cash OR any Sales support role . Must have strong research and problem-solving abilities. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment. Extreme attention to detail. Ability to clearly articulate case resolutions and actions required by Account Executives Thrives in a team environment. Salesforce experience a plus. Ability to work independently Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Nagpur
Work from Office
Responsibilities: * Manage product listings on marketplaces * Monitor sales performance & analyze trends * Collaborate with design team for catalog updates * Process orders efficiently * Optimize e-commerce strategy for maximum ROI
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
About Beco We make everyday home and kitchen products using natural ingredients and sustainable alternatives. Our goal is simple: better products for you, without harming the environment. Roles & Responsibilities: Listings on Amazon or Flipkart etc Well versed in Excel to create Daily Sales and Basic PnL Familiar with excel formulae like VLOOKUP and pivot Tables Hourly watch on Orders SLA for breach and maintenance of in stock. Well versed with Consignment Creation and Appointment Process across Marketplace. Order Processing / Dispatching Inventory Management Warehouse Coordination Listing Requirements Monthly Reports Delivery Coordination and timely appoint based delivery Well versed with SAP, SAP billing Skills Required: - Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software applications - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities If you think youre the right fit for the role, please drop in your resume on hiring@beco.co.in
Posted 2 weeks ago
4.0 - 5.0 years
8 - 9 Lacs
Hyderabad
Work from Office
The Purchasing Shared Services organization annually deals with 350.000 PO items related to all Indirect goods and services and 600.000 invoices and 150.000 tickets for DSM globally. Employees within PSS are responsible for small value buying with a total value of 100M. To ensure that the entire Purchase to Pay process runs smoothly, PSS interacts with multiple stakeholders: requisitioners, site management teams, suppliers, Finance, Sourcing and the business/service units on a global scale. DSM business processes are executed upon a foundation of IT applications (e.g. SAP SRM) which provide functional efficiency, data storage, transfer & analysis capability. They provide substantial competitive advantage, they are innovated & improved in line with business strategy, best practice, legal necessity and Corporate Requirements. Optimal use of DSM s IT applications contributes to effective and efficient operations. Partners & customers are increasingly innovating services toward global technology & social trends. They demand increasingly higher levels of collaboration, accuracy, reliability, speed & agility. In this context the Purchasing Assistant is focusing on the transactional activities within PSS by creation and monitoring of purchase orders. In order to execute this efficiently and effectively, the Purchase assistant has to continuously improve the way of working. We Bring: Ordering and non-compliant invoice handling and follow-up Responsible for all requisition/shopping cart and purchase order processing, interaction with requisitioners and BGs to identify required need Responsible for creation of year-orders according to the right standard Handling of PO responses Monitoring and follow up on open PO responses Monitoring and follow-up on open items where goods receipt is missing Handling of non-compliant invoice You Bring: 4-5 years of experience in SAP, SAP ARIBA, purchasing experience Higher or medium educational graduate level Good knowledge of the English language oral and written and local languages is advantage (e.g. German, French, Spanish or Chinese) Good knowledge of processes and systems in the functional P2P area (purchasing and accounts payable)
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Prepare & maintain accurate documentation including invoices, challans, waybills, etc. Coordinate with the sales, warehouse, and logistics teams to ensure smooth and timely order execution. Manage delivery-related issues. Health insurance Provident fund Free meal
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Sriperumbudur
Work from Office
About Trivitron Healthcare: Trivitron Healthcare is a global medical technology company that manufactures and distributes medical devices and equipment to more than 180 countries. Headquartered in Chennai, Trivitron has over 15 manufacturing facilities in India, the USA, Finland, Turkey and China. Position: Sr. Executive - Sales Admin Location: Noida Job Responsibility: Order processing of Sales & Service division To Track per head productivity in terms of Order punching and value - Sales, Service and Application Segment wise. To support collection & manage critical outstanding payments above 90 days. To Manage Export Customers & Documentation. Quotation & PO Generation in SAP HANA. Regular co-ordination with production & manufacturing team for materials, dispatch purpose as and when required. Salesforce Effectiveness Tracking, share the MIS reports and Analysis with the team and BUH.
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Chandigarh
Work from Office
Role & responsibilities Responsible for order processing for Import orders, Overseas orders to drive Sales third realization and customer commitments. Prepare Delivery Notes, release and co-ordination with Winterthur Order Fulfilment team and warehouse. Co-ordinate with Sales team, Customers for all required order processing transactions-Payment follow up, Commercial clearances, shipping documentations etc. Co-ordination and closely follow up with Supply chain team for expediting missing materials for sales realization. Execution of orders as per sales plan / RFCST Order Processing - Subject to material availability, Payment availability, Commercial clearance. To ensure Sales realization as per RFCST, as per customer promised dates. To ensure proper and timely booking of DN's and Invoices To have close co-ordination with Sales team, Supply chain team, Warehouse and ARAG team Customer care (Internal and External) Preferred candidate profile 1) Must have experience in SAP SD module for atleast 3 years 2) Good Communication Skill 3) Experiened working in SAP environment. 4) Well versed in MS Office (Excel, Word, Powerpoint) 5) Ability to work under pressure 6) Perseverance and motivation. 7) Experience in customer communication, Logistics experience, Export/Import, Logisitcs 8) Qualification - Graduation / Post Graduation, technical background (Textile) is added advantage
Posted 2 weeks ago
3.0 - 8.0 years
4 - 7 Lacs
Gandhinagar, Sanand, Ahmedabad
Work from Office
•Receiving Orders from Customers via. E-mail, Customers Portals. (SupplyOn, Ariba, WebEDI, •Visiting Customers (Domestic & Overseas) to collect information about upcoming plans/expansion/project
Posted 2 weeks ago
0.0 - 2.0 years
3 - 5 Lacs
Mohali, Chandigarh
Work from Office
Roles and Responsibilities Respond to customer inquiries via email or other communication channels in a timely and professional manner. Provide accurate information regarding product availability, pricing and assist customers with products to meet their needs. Prepare and send quotations to customers based on their requirements using SAP. Follow up on quotations to convert them into orders. Process customer orders accurately and efficiently in the SAP. Verify order details, including product specifications, quantities, and delivery schedules. Arrange shipping and delivery schedules to ensure timely arrival of products. Provide customers with invoices related to their orders, including tracking information. Monitor shipment status and communicate updates to customers. Resolve any issues related to shipping, delivery, or product quality in collaboration with relevant departments.
Posted 2 weeks ago
4.0 - 9.0 years
5 - 10 Lacs
Bengaluru
Work from Office
hiring for order management||Team lead|| Min exp:-4yrs(2yrs on paper as TL) ctc upto:-10.5lpa loc:-Bangalore SKILLS:- Order management,OTC,team lead, supply chain for more details 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com
Posted 2 weeks ago
2.0 - 3.0 years
3 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities Manage day-to-day operations of the companys e-commerce platforms (website, marketplaces like Amazon, Flipkart, etc.). Develop and execute e-commerce strategies to increase online sales and customer acquisition. Monitor and analyze website traffic and sales data to optimize performance. Coordinate with marketing teams to plan and implement online campaigns (SEO, SEM, email marketing, social media). Manage product listings, pricing, promotions, and inventory updates across platform
Posted 2 weeks ago
2.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
Order Management Skill-Order Management,Order To Cash,Order Fulfillment,Sales Order,Order Booking,Inventory Management Exp- 2-6 Yrs In Order Management PKG Upto-5.5 LPA Pune Immediate Joiner Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Order Management, Order To Cash, Order Fulfillment, Sales Order, Order Booking, Inventory Management, Order Processing, Order Tracking, Warehouse
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Manage product listings & catalogs * Execute e-commerce strategies * Process orders accurately * Oversee order fulfillment * Meet sales targets through online channels
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Gurugram
Work from Office
Customer service Female Handling calls , order processing, manage customer relationship Location - Gurgaon sec74 Salary - 15-18 k Time - 9 to 5 pm Send cv 8860047805 Unnati
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Chennai
Work from Office
Role & responsibilities Processing e-commerce orders. Receiving suppliers and organising them in racks. Pick and pack customer orders for dispatch. Using the system to manage stock Preparing excel reports for inventory maintenance Working with logistics partners to manage shipments Preferred candidate profile Suitable for freshers. Adequate training will be provided.
Posted 2 weeks ago
1.0 - 4.0 years
1 - 2 Lacs
Bharuch
Work from Office
Product listing and promotion on marketplaces. Manage RTO or Return orders and claim for wrong products.Manage order processing and update inventory. Handle Amazon, Flipkart, Ajio, Snapdeal, Meesho Search New portal.Unicommerce software knowledge.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact Mega Walk-in Drive for Order Management, Hyderabad on 1 Jul 2025 Date: 1-Jul-2025 Time: 11:00 AM to 1:00PM Walk-in Venue - Genpact, 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039 Work Location: Hyderabad Shifts: Please be comfortable with night shifts. An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelors degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Note: Please carry below documents with you: 3 copies of updates resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
1.0 - 4.0 years
1 - 2 Lacs
Surat
Work from Office
Product listing and promotion on marketplaces. Manage RTO or Return orders and claim for wrong products.Manage order processing and update inventory. Handle Amazon, Flipkart, Ajio, Snapdeal, Meesho Search New portal.Unicommerce software knowledge.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Sonipat
Work from Office
Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales
Posted 2 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Job Title: Subscription Sales Manager Company Name: BEACON India Job Description: BEACON India is seeking a proactive and results-oriented Subscription Sales Manager to join our dynamic team. In this role, you will be responsible for driving subscription sales growth, developing strategies to acquire new customers, and maintaining relationships with existing clients. You will work closely with the marketing and product teams to align sales strategies and optimize subscription offerings. Your primary goal will be to meet and exceed sales targets while ensuring customer satisfaction. Key Responsibilities: - Develop and implement effective sales strategies to drive subscription growth. - Identify and target potential clients to expand the customer base. - Maintain and manage relationships with existing subscribers to ensure retention and satisfaction. - Collaborate with the marketing team to create promotional materials and campaigns. - Analyze sales data and market trends to inform decision-making and strategy adjustments. - Conduct presentations and demonstrations to showcase the value of our subscription services. - Provide feedback to the product team regarding customer needs and product improvements. - Prepare regular sales reports and forecasts for management review. Skills Required: - Proven experience in subscription sales or a similar sales role. - Strong understanding of sales processes and techniques. - Excellent verbal and written communication skills. - Ability to build and maintain strong relationships with clients. - Strong analytical and problem-solving abilities. - Self-motivated and target-driven with a track record of meeting sales goals. - Ability to work collaboratively in a team environment. Tools Required: - Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot). - Sales analytics tools (e.g., Microsoft Excel, Google Analytics). - Communication tools (e.g., Slack, Zoom). - Presentation software (e.g., Microsoft PowerPoint, Google Slides). - Email marketing platforms (e.g., Mailchimp, SendGrid). Join BEACON India as a Subscription Sales Manager and play a key role in driving our subscription services to success while enhancing our customer experience. Roles and Responsibilities About the Role: As a Subscription Sales Manager at BEACON India, you will focus on driving subscription growth and revenue through strategic sales initiatives. This role requires a strong understanding of the subscription model and the ability to foster relationships with potential clients. You will be involved in developing sales strategies that align with the company's goals and market trends. About the Team: You will be joining a dynamic and collaborative sales team dedicated to expanding BEACON India's subscription services. The team values innovation, teamwork, and a customer-centric approach. Interdepartmental collaboration will be key as you work closely with marketing and product teams to optimize offerings and enhance customer experiences. You are Responsible for: - Developing and executing a comprehensive sales strategy to achieve subscription goals. - Identifying potential clients and conducting outreach to drive new business opportunities. - Managing the sales pipeline and providing accurate forecasts to the management team. - Building and maintaining strong relationships with key stakeholders and customers. - Analyzing market trends and competitor activities to inform strategic decisions. To succeed in this role – you should have the following: - Proven experience in subscription sales or a related field with a strong sales record. - Excellent communication and interpersonal skills to engage effectively with clients. - Strong analytical skills to assess market conditions and customer needs. - Ability to work independently and as part of a team in a fast-paced environment. - A proactive approach to problem-solving and a passion for sales and customer success.
Posted 2 weeks ago
6.0 - 10.0 years
4 - 5 Lacs
Chittoor
Work from Office
The Warehouse Manager oversees daily warehouse operations including receiving, storage, inventory control, order fulfillment, and shipping. This role ensures that warehouse processes are efficient, safe, and compliant with company standards. Key Responsibilities: Supervise and coordinate the activities of warehouse staff. Monitor inventory levels and conduct regular cycle counts. Ensure timely and accurate order processing and shipment. Implement and maintain warehouse safety protocols. Optimize warehouse layout for for warehouse Manager in Chittoor, Andhra Pradesh
Posted 2 weeks ago
1.0 - 4.0 years
0 - 0 Lacs
Chennai
Hybrid
Position: Analyst Supply Chain Ops Location: Chennai Job Description: Good communication Skills and Requires co-ordination on Logistics activities knowledge on shipping and shipping documentation activities Good Experience in order management activities Candidate should be able to adapt to the changes and willingness to Learn Profile Description: Candidate is responsible: For updating system related entries in ERP (I.e. SAP, CTRM). For tracking E2E shipment status and maintain the same in share point without any deviations. To update stake holders with status of shipments as and when request is raised by stake holders. To provide daily, weekly and monthly reports without any deviations as per time frames specified. Candidate should possess : Be quick learner if the ERPs are new with adequate trainings DTP Good knowledge on Excel Have thorough knowledge on shipping documents, scope of each document. Develop and explore Assertiveness, Proactiveness, Positive attitude and willingness to learn. Avoid and Arrest - Errors, SLA deviations, Escalations Open to work in Shifts (Mid/Night)
Posted 2 weeks ago
5.0 - 7.0 years
1 - 5 Lacs
Bengaluru
Work from Office
WALK-IN DRIVE FOR " Order Management S&F "at BANGALORE 7 th July 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 7 th July 2025 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 7 th July 2025 Interview Time: 09:30Am till 12:30 Pm Interview Venue - BANGALORE:: Bangalore JP Nagar Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki,1st Phase.J P Nagar, Bengaluru,Karnataka 560078 Landmark: Near Sindhoor Convention Centre Note - No Candidate parking facility available at JP Nagar recruitment center location. Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card). Primary Skillsets Should be on-paper team lead Should be handling a team of minimum 10-11 direct reportees for minimum 2 Years Good Communication skills with experience into stakeholder handling Should be knowing about KRAs, KPIs & SLA management Job Description:: Job Title: Order Management Team Lead Location: Bangalore 100% Work from Office Shift Requirement: Flexible working in any shifts (24/7 coverage environment) Role Overview: We are seeking an experienced and dynamic Order Management Team Lead to lead and manage a team of Specialists and Subject Matter Experts (SMEs) in the Order-to-Cash (O2C) process. This role is essential in driving team performance, maintaining excellence, ensuring compliance, and fostering continuous development within the team. The Team Lead will oversee end-to-end order lifecycle management, handle escalations, and ensure customer satisfaction by delivering high-quality results. The ideal candidate will have a deep understanding of O2C processes, proven leadership experience, and the ability to optimize team performance. This role requires strong coaching abilities, the capacity to handle complex scenarios, and the skills to continuously improve both team efficiency and quality. Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management: Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance: Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring: Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education: Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Order Management or Mortgage process experience can review contracts and agreements. Analyze and Eye for detail in the document which needs to be update on the system 24*5 WFO (including Sat and Sunday based on business requirement) Month end and Quarter end need to work on Weekend Key Performance Indicators: Team Performance: Ensure that the team consistently meets or exceeds quality and performance metrics defined. Escalation Handling: Proactively manage escalations to minimize their frequency and impact. Process Efficiency: Drive continuous process improvements to enhance operational efficiency and reduce errors. Customer Satisfaction: Maintain and improve customer satisfaction through effective team management and high-quality service delivery. Regards, Infosys BPM Recruitment team.
Posted 2 weeks ago
3.0 - 4.0 years
5 - 6 Lacs
Pune
Work from Office
SHRI INSTRUMENTS is looking for Purchase Officer to join our dynamic team and embark on a rewarding career journey We are looking for below PositionCandidate should have Purchase experienceMinimum Experience : 3-4 YearsImmidiate joining will be more perfered "Sourcing and Supplier Management: Identify potential suppliers and conduct market research to assess their capabilities and offerings. Build and maintain a database of reliable suppliers and vendors. Evaluate supplier performance based on quality, delivery, and pricing, and take appropriate actions to improve or replace underperforming vendors. Purchase Order Processing: Collaborate with various departments to understand their procurement needs and create purchase requisitions accordingly. Issue purchase orders to approved suppliers, ensuring accuracy and completeness of information. Monitor and track the status of orders to ensure timely delivery. Negotiation and Contract Management: Negotiate favorable terms and conditions with suppliers to secure the best deals and cost savings for the organization. Prepare and review procurement contracts, ensuring compliance with legal and company policies. Budget and Cost Control: Work closely with the finance department to establish and manage budgets for procurement activities. Implement cost control measures to optimize spending without compromising quality. Inventory Management: Collaborate with inventory teams to maintain optimal stock levels and avoid stockouts or overstock situations. Conduct periodic stock assessments and coordinate with relevant stakeholders for replenishment. Quality Assurance and Compliance: Ensure that purchased products and services meet the organization's quality standards. Monitor and enforce compliance with procurement policies, ethical practices, and relevant regulations. Vendor Relationships: Foster positive and productive relationships with suppliers and vendors. Address and resolve any issues or disputes that may arise during the procurement process. Reporting and Analysis: Prepare regular reports on procurement activities, vendor performance, and cost savings. Analyze data to identify areas for improvement and make data-driven decisions. Requirements: Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Proven experience as a Purchase Officer or in a similar procurement role. Strong negotiation and communication skills. Familiarity with procurement software and tools. Analytical mindset and the ability to interpret data and make informed decisions. Knowledge of procurement regulations and best practices. Attention to detail and organizational skills. Ability to work independently and as part of a team."
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Rajkot
Work from Office
As a Salesman, you will be responsible for promoting and selling products or services to customers. Your persuasive communication skills, product knowledge, and customer-oriented approach will contribute to achieving sales targets and building strong relationships with clients. Responsibilities: Product Knowledge: Acquire in-depth knowledge of the products or services being offered for sale. Stay updated on features, benefits, and competitive advantages. Customer Engagement: Approach potential customers and engage them in conversations to understand their needs. Provide information about products and services based on customer inquiries. Sales Pitch: Present products or services in an engaging and persuasive manner. Highlight features and benefits that match customer requirements. Demonstrations: Conduct product demonstrations or provide samples to showcase product quality and functionality. Quoting and Pricing: Provide accurate price quotes to customers and explain pricing structures. Discuss any discounts, promotions, or special offers. Closing Sales: Use effective sales techniques to guide customers toward making a purchase decision. Address objections and concerns to overcome potential barriers. Order Processing: Collect necessary customer information for order processing. Ensure accurate entry of orders and payment details. Relationship Building: Build rapport and establish positive relationships with customers. Follow up with customers after the sale to ensure satisfaction and address any issues. Sales Targets: Achieve individual and team sales targets set by the organization. Continuously work to meet and exceed sales goals. Market Research: Stay informed about industry trends, customer preferences, and competitors' offerings. Documentation: Maintain accurate records of sales transactions, customer interactions, and leads. Collaboration: Collaborate with colleagues and sales teams to share insights and best practices.
Posted 2 weeks ago
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