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Operations Manager

Operations Manager

Smart Moves Consultants

0 years

0 Lacs

Panaji Goa India

Posted:1 month ago| Platform:

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Skills Required

management licensing controls scheduling planning training escalation

Work Mode

On-site

Job Type

Full Time

Job Description

• Ensure all operations are carried on in an appropriate, cost-effective way. • Improve operational management systems, processes and best practices. • Be aware of licensing and liaisoning requirements of the states we are operating in. • Formulate strategic and operational objectives. • Manage budgets and forecasts. • Perform quality controls and monitor KPIs of team members. • Recruit, train and supervise staff. • Ensure customer satisfaction by delivering projects efficiently and on time. • Scheduling and daily planning of team members • Grooming subordinates by identifying weaknesses and creating appropriate training programs. • Effectively maintain relationships with all vendors. • Effectively maintain relationships with all clients. • Formulating and managing escalation matrix. • Ensure handover of documents and proper training is given to customers on completion of project. • Creating and implementing processes for smooth functioning of the department. Show more Show less

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Operations Manager