3608 Operations Management Jobs - Page 9

Job Summary: We are seeking a proactive and experienced Team Lead Transportation & Logistics to oversee and manage a team responsible for vehicle placement, delivery coordination, and route planning for inter-city trips across India. The ideal candidate will possess strong leadership skills, a deep understanding of transport operations, and the ability to drive process improvements to enhance cost-efficiency and reliability in distribution. Key Responsibilities: Team Leadership & Coordination: Lead a team managing vehicle placement, delivery scheduling, and post-delivery processes. Provide daily oversight, support, and guidance to team members to meet operational KPIs. Transport Partner Management: Build and maintain strong relationships with transporters and logistics partners across India. Operational Oversight: Supervise coordination with drivers, delivery personnel, and third-party transport partners to ensure on-time deliveries and proper documentation. Monitor daily route plans and schedules to optimize transport efficiency and resource utilization. Process Improvement: Identify and implement continuous improvement initiatives to streamline transportation operations. Analyze data to reduce costs, minimize delays, and improve service reliability. Reporting & Compliance: Ensure accurate and timely reporting of transport operations and issues. Enforce compliance with company policies, safety standards, and regulatory requirements. Key Responsibilities: Team Leadership & Coordination: Lead a team managing vehicle placement, delivery scheduling, and post-delivery processes. Provide daily oversight, support, and guidance to team members to meet operational KPIs. Transport Partner Management: Build and maintain strong relationships with transporters and logistics partners across India. Ensure the timely placement of vehicles for inter-city shipments from multiple locations. Operational Oversight: Supervise coordination with drivers, delivery personnel, and third-party transport partners to ensure on-time deliveries and proper documentation. Monitor daily route plans and schedules to optimize transport efficiency and resource utilization. Process Improvement: Identify and implement continuous improvement initiatives to streamline transportation operations. Analyze data to reduce costs, minimize delays, and improve service reliability. Reporting & Compliance: Ensure accurate and timely reporting of transport operations and issues. Enforce compliance with company policies, safety standards, and regulatory requirements.

Immediate Openings on SAP MDG_Hyd/Bangalore_Contract Experience 6+ Skills SAP MDG Location Hyd Notice Period Immediate . Employment Type Contract Mode Work From Office EXP Range 7.5 to 12 Location Bangalore and Hyderabad SAP BW4 - Senior Consultant 8-10 years of experience in SAP MDG Minimum of 2 implementation experience in S4 HANA Data migration management Full life cycle experience of the data migration process, from strategy and planning, through to execution and go-live Experience in segregation of master, reference & transactional data, data quality, management of risks associated with data migration, extraction, transformation & migration activities Experience working with legacy system support teams

Valuation Specialist, Non B&R Client valuation production/Control framework, AVP Role Description: The Valuation Services Group (VSG) is a global team responsible for the production of all Non Books & Records (B&R) or Non Straight Through Processing client valuations across all asset classes. You will be responsible for supervision/daily production of Non B&R client valuations, adherence to control procedures/checks and also driving migration of valuations onto core/strategic systems. You will be interacting with many very senior stakeholders from across the business and infrastructure functions.uction BAUs and Management Support, 50%- People, Process & Controls Your key responsibilities: Supervision/Production of non B&R client valuations, including all analysis and control checks Ensuring population completeness and adherence to daily and monthly valuation deadlines Implementation/running Client Valuations quality controls, provision of data into associated Governance Forums Migration of non B&R client valuations to strategic infrastructure (design and implementation) Your skills and experience: Ability to manage projects in parallel withdaily production work and a proven history of managing multiple deliverables against tight deadlines Proven history of adhering to and or running control and governance frameworks (to assure quality of client deliverable Technical knowledge (including documentation, modelling and valuation) of complex structured trades - preferably knowledge of Treasury issuance and Repackaged SPV note business practices and Middle Office booking procedures Strong analytical skills, presentation and influencing ability (cooperate and collaborate with other teams is essential)

As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills assessment reporting in collaboration with other members of the Strategy Analytics Team and CDO. Support weekly/monthly adjustments to align with new and changing collection strategy configuration. Engage collaboratively with our Strategy, IT, Audit, and CDO teams to deliver upon assigned tasks. Support all projects that directly involve dialer support. Monitor daily strategy performance by using existing reports and collaborating with the Contact Strategy team, and suggest new approaches to accomplish KPI goals set out by Strategy and Analytics. Review and update dialer settings to optimize dialer performance. Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. Assist in the development of other team members and provide day-to-day mentoring and guidance as requested by leadership. Collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business needs. As Dialer Manager, You Need Bachelor's degree in Business Administration, Accounting, Economics, Finance, or related experience. 5+ years of relevant experience in Dialer Operations or Dialer Administration within Financial Services, or related areas. Automotive Finance industry background is a plus. Experience supporting telephony and ALM platforms preferred. The ability to make sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems. Exceptional listening and communication skills to effectively convey written and verbal information. Strong PC skills; Microsoft Access, Excel, Word, and PowerPoint.

We are seeking an experienced Project Manager to lead projects that enhance the experience of our clients, partners, Customers and internal users. This proactive role is critical for driving new project launches at client locations and improving operational efficiencies at client sites. The ideal candidate will serve as the bridge between the Sales team, Onboarding team, and other cross-functional departments, ensuring a seamless transition from project initiation to execution. The role involves overseeing launches and mobilizations across India, with travel required based on business needs. This role requires a proactive leader who not only anticipates challenges but actively drives solutions from inception to completion. The ideal candidate must have: A Strong Customer Focus: A deep commitment to understanding and addressing client needs, ensuring that every project aligns with our clients expectations and delivers a superior experience. Excellent Problem-Solving Abilities: A knack for analysing complex issues, quickly identifying root causes, and devising innovative, datadriven solutions that enhance operational efficiency and customer satisfaction. An Unwavering Eye for Detail: Precision and care in every aspect of project management, ensuring that nothing is overlookedfrom strategic planning to final executionthus maintaining the highest standards of quality. Outstanding Organizational Skills: The capacity to juggle multiple tasks simultaneously while prioritizing effectively in a fast-paced, dynamic environment. This includes managing deadlines, coordinating with cross-functional teams, and ensuring that each component of a project is executed flawlessly. To Summarize, the role demands a leader who is both strategic and hands-on, combining meticulous attention to detail with the ability to manage a broad array of responsibilities without compromising on quality or customer service. Key Responsibilities: Project lead Launch & Mobilizations Onboarding - Offboarding: The role requires to manage the Launches and mobilizations across India and will require to travel as per the business requirement. Lead and own end to end accountability of successful delivery for all Launches and mobilization projects,as assigned including undermentioned various business requirements. A) New Food court TechPark Institutions. B) New Corporate Services Food Trials C) Existing Corporate New Outlet additions Vendor Transitions D) Off-Boarding of FC -Corporate Vendor Partner Manage all Projects from Inception to Execution by developing comprehensive detailed oriented project plans with clear milestones, timelines, and resource allocation. Act as a liaison between Corporates, Vendor partners, Sales, Onboarding, and other interdepartmental teams to ensure alignment and seamless execution. Follow the SOP and all Processes outlined by CoE for project plan that outlines complete Scope of Project management including Site visits, getting HSE do a preliminary survey, submission of gap reports, Coordination for Capex, Opex, IT assets, and Branding at client location. Take detailed on the Sales Commitments to corporates and plan Project such that they are aligned with Onboarding requirements and delivers a seamless services experience at launch. Implement and monitor project management best practices, ensuring error-free setups through detailed reviews and enforce robust maker-checker. Provide regular status updates, maintain clear documentation, and effectively communicate project progress to stakeholders. Ensure projects deliver a superior client experience by understanding and addressing customer needs throughout the project lifecycle. Coordination with All At end of every project conduct an CSAT survey, and derive learnings from the projects to put to use in upcoming Projects. Project management of CoE Driven other Projects: The Project Manager role also spans on select projects driven by CoE that targets to bring efficiency at work for all Internal teams leading to enhanced CSAT of Client, End users, vendor partners and internal teams. The CoE Projects includes including undermentioned various business enhancement projects. A) Tech Adoption of developed tech features for operations B) Learning and Development of Operations Team for the use of the features. C) Site Visits and Audits for review of Process gaps and enhancement identification D) Identification of New Features required to be built E) Participate in any ad hoc projects planned by CoE Self-Learning and development of all Internal processes including the Onboarding process that will Help mitigate requirement changes immediately if required during a launch Project. This summarizes the core responsibilities, emphasizing leadership, precision, and effective coordination to drive project success. Required Qualifications and Skills: Bachelors degree in Hospitality, or Business Administration. Skilled in data management with advanced computer applications skills in Xls and Power point Presentation. Proven experience in project management, with a track record of successfully leading client-focused initiatives. Strong customer focus with excellent problem-solving abilities, Excellent organizational and communication skills. Exceptional attention to detail and the ability to manage multiple tasks simultaneously. Self-Starter, Ability to work with Minimal Supervision effectively in a fast-paced, cross-functional environment.

Business Operations: - Implement efficient processes and standards for the business - Design and monitor metrics that align with overall strategy - Manage contracts and relations with customers and other stakeholders Growth & Business Development - Manage Digital Marketing - Keep the existing customers and community-engaged and retained through various incentives, promotions and offers - Co-ordinate with Schools, Colleges & Coaching Institutions. - Conduct online & offline demos - Be comfortable being thrown into largely ambiguous environments, love figuring things out and be energized by new challenges - Be curious, analytical and scientific - evaluate challenges through data. - Have a need for speed. - Have excellent communication and people management skills - Need to consistently generate a buy-in on your initiatives and ensure coordination across teams - Manage the telemarketing Team Qualifications & Must Have Skills: - Post Graduate - any stream- who are passionate to solve fundamental issues facing the education system. Technology background would be an added advantage - Friendly and has an ability to build trust quickly over the phone and through email; - Strong written and verbal communication skills; - Ability to learn quickly on the job and have a problem-solving approach; - Ability to organize and manage multiple tasks efficiently; - Strong work ethic and attention to detail. - good knowledge of MS Office; Excel, Google Doc sheets etc - Experience in EdTech is preferred - Team Management - Digital Native with a keen interest in content trends & updated on new content formats - Thorough knowledge of emerging technologies across the digital space and passion to keep up with the latest trends in digital and performance marketing. - Above all, the applicant should be passionate & should ideally share our vision for the organization.

Candidate preference: Should have worked in factory set up projects. Management , Engineering background. Excellent Analytical skill. Should have good knowledge in IE Concepts , PPC . Overseas Experience is preferrable. Experience in knits is mandatory and exposure in kids products . Job Description: The applicant should have vast experience in the following area, Project Management , Fabric ,Merchandising, Quality , Production , IE, Planning, Commercial , Compliance, Product Development, Finance. Monitoring and ensuring all production performance parameters (output, efficiency, quality, on-time delivery, material consumption ) are met as per agreed standards, whilst also ensuring product compliance with customer requirements. Develop and implement strategies to optimize manufacturing processes, improve efficiency, and enhance productivity. Ensure compliance with quality standards, safety regulations, and environmental guidelines. Lead and motivate the team, fostering a culture of collaboration, accountability, and continuous improvement. Collaborate with other departments to streamline processes, address issues, and achieve organizational goals. Monitor key performance indicators (KPIs) and implement corrective actions as needed to achieve targets. Build and maintain relationships with stakeholders, including clients, suppliers, and regulatory authorities. Managing overall operations, conducting daily management meetings to identify critical issues, taking action to correct or avoid problems, advising and guiding the team on all related aspects and coordinating with all teams to ensure that targets are achieved. Develop & implementing production tracking , quality control systems. Analyzing production, quality control, maintenance, & other operational reports. Effective communication with buyers, suppliers and other external stake holders. Assessing resource requirements, providing information to the management, and coordinating with the relevant parties to ensure the availability of all resources for production (including Machinery, manpower, raw materials, support services) to facilitate the production operations. Demonstrate a high degree of planning, organizational, analytical, and financial skills and be able to partner and communicate with all levels of an organization. Overseeing and control stock level, inventory , WIP across all process. Producing regular reports and statistics on a daily, weekly and monthly basis to the management. Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Leading the projects like continuous quality improvement , Method improvements , Automation and system development. Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures Prepare and control operational budgets. Plan effective strategies for the financial well-being of the company.

We have immediate openings for FS Lead critica. FS Lead critical skills required are how to set governance, govern over transition /KT progress, ensure vendor is allocating right leads/next level organisation, ensure contractual SLA and supporting KPIs are measured and monitored, Establish Escalation process, Establish customisation for VIP/Site specific needs/ Engineering needs. Thanks

Ensure compliance with Sarbanes-Oxley (SOX) regulations, focusing on internal controls, risk assessment, and documentation. You will audit and review processes, ensure accurate reporting, and support financial compliance. Strong knowledge of SOX requirements, auditing, and compliance processes is required for this role.

Oversees project execution and ensures alignment with business goals.

Lead and coordinate programs consisting of multiple projects. Ensure that all projects align with the company’s strategic goals, managing risks, timelines, and resources.

Support Anti-Money Laundering (AML) compliance efforts using Bridger, OneTrust, and other tools. You will perform risk assessments, manage investigations, and ensure adherence to regulations. Expertise in AML processes, compliance tools, and regulatory requirements is essential.

Responsibilities: Ensure customer satisfaction through effective service delivery. Oversee daily operations, manage processes & resources. Collaborate with cross-functional teams on strategy implementation.

About the Role: Company is seeking a dynamic and visionary leader to head our customer service operations for their subscription-based Water as a Service (WaaS) model. You'll play a pivotal role in ensuring high customer satisfaction, reduced churn, and smooth operational delivery across the country. Key Responsibilities: Develop and execute national service strategy aligned with business goals. Drive customer satisfaction, engagement, and retention initiatives. Monitor SLAs, KPIs, and optimize service workflows. Collaborate with Product, R&D, Sales, IT, and Marketing teams to ensure seamless customer journeys. Use data and analytics to identify trends and inform decision-making. Lead and develop a high-performing service team (5 direct reportees). Guide team members on core values, performance, and growth. What we are Looking For: Strong leadership with experience managing large service teams. Hands-on knowledge of CRM/service management tools (e.g., Salesforce, Zendesk). Excellent problem-solving, decision-making, and stakeholder management skills. Strong grip on customer experience metrics like NPS, LTV, churn rate. Strategic thinking with a customer-centric and analytical mindset. Qualifications: Preferred: MBA in Operations, Marketing, or Project Management. Experience: 15+ years total Apply Now If you're ready to elevate the service experience of thousands of customers across India, click Apply or send your CV to priyanka@winningedge.life

Role : Operation Manager Work Location : Mumbai (WFO) Notice Period : Immediate Experience : 6 to 10 Years Key Responsibilities: - Act as a communication bridge between Project Team, CMS teams, and client administrative units - Coordinate and monitor the daily field operations of Mobile Forensic Vans - Oversee deployment logistics including van movement, staff attendance, and field task planning - Ensure timely submission of daily, weekly, and monthly operational reports - Track inventory of forensic tools, tablets, SIM cards, and consumables - Manage breakdown or incident reporting and coordinate immediate resolutions - Supervise adherence to safety and data security protocols during field activities - Liaise with backend teams for resolving operational escalations - Ensure compliance with project timelines and performance benchmarks Qualifications & Experience: - Graduate in any discipline (Science/Management preferred) - Minimum 2 to 3 years of experience in field operations or project coordination - Strong skills in coordination, reporting, and stakeholder communication - Proficient in MS Office tools, report formats, and digital documentation If interested, please share your updated resume on sujata_nanhur@cms.co.in

Qualification required - BE (Mechanical Electrical) Experience Needed - 5 years + in Telecom sector Experience required in:- Managing Installation Commissioning and integration of electrical & mechanical work Documentation - Sites & Technical information Managing project operations Managing Maintenance Handling clients queries and resolve Handling contract employees Project management and in-house operations

Responsible for making Sales budgets for the corporate office Daily Weekly Monthly monitoring of the sales numbers and ensuring budgets are met Creative thinking Brainstorming sessions with team members for improving sales numbers Handling Client's complaints to their satisfaction Ensuring timely dispatches to the clients

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, were always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! The Project Manager is responsible for project management activities, including project planning, regular reporting, meetings and communication, following-up on tasks, identifying risks and keeping resources and efforts focused on priorities and on-track. At the Corporate level, the Project Manager is responsible for communicating project status and information to other groups so they can manage their readiness activities accordingly. The Project Manager is a central information resource. Essential Duties & Responsibilities: Ensure the success of a projects by specifying goals, strategy, and staffing. Schedule project deliverables, tracking milestones and progress, required tasks, identification of risks, contingency plans, and allocation of available resources. Manage client signed contracts, all commercial agreements, and all project documentation. Ensure appropriate bill-ability of project hours, allocating time and expenses to proper charges codes. Ensure timely submission of resource forecasts. Build effective relationships through the usage of highly developed soft skills. Identifies, resolves, and documents client-side and internal issues. Requirements & Qualifications: Bachelors degree. 4+ years project management experience. Strong verbal communication, networking and relationship building skills required to achieve new business goals. Ability to converse with prospects at all levels, including the executive level. Ability to work independently in a fast-paced, changing environment to prospect and develop new business. Demonstrated ability to manage multiple development projects Experience working with virtual project teams Strong organizational skills. PMP Certification Preferred. We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Business Operations: - Implement efficient processes and standards for the business - Design and monitor metrics that align with overall strategy - Manage contracts and relations with customers and other stakeholders Growth & Business Development - Manage Digital Marketing - Keep the existing customers and community-engaged and retained through various incentives, promotions and offers - Co-ordinate with Schools, Colleges & Coaching Institutions. - Conduct online & offline demos - Conduct Exams - Be comfortable being thrown into largely ambiguous environments, love figuring things out and be energized by new challenges - Be curious, analytical and scientific - evaluate challenges through data. - Have a need for speed. - Have excellent communication and people management skills - Need to consistently generate a buy-in on your initiatives and ensure coordination across teams - Manage the telemarketing Team Qualifications & Must Have Skills: - Post Graduate - any stream- who are passionate to solve fundamental issues facing the education system. Technology background would be an added advantage - Friendly and has an ability to build trust quickly over the phone and through email; - Strong written and verbal communication skills; - Ability to learn quickly on the job and have a problem-solving approach; - Ability to organize and manage multiple tasks efficiently; - Strong work ethic and attention to detail. - good knowledge of MS Office; Excel, Google Doc sheets etc - Experience in EdTech is preferred - Team Management - Digital Native with a keen interest in content trends & updated on new content formats - Thorough knowledge of emerging technologies across the digital space and passion to keep up with the latest trends in digital and performance marketing.

Role Description: 1. Co-ordinate with Teachers, Schools, Colleges and Educational Institutions & provide day to day support for the system/product under development 2. Build strong relationship with the existing portfolio of clients, manage customer service & ensure customer retention 3. Achieve and exceed sales goal & KPIs set by the Manager 4. Provide sound advice to potential and existing customers 5. Coordinate pre-sales and post-sales follow up 6. Work with both internal and external stakeholders to ensure customer satisfaction & completion of tasks as per deadline which includes reporting to development team on fixes needed 7. Create and Conceptualize strategies with senior management 8. Develop policies that will correlate with strategies 9. Set up MIS based processes with the team to ensure timely execution of tasks as per above strategy 10. Define product roadmap 11. Create effective communication workflows 12. Relieve the Principal and Head of Technology of as much of the administrative burden as possible 13. Monitor market trends and provide regular competitor feedback Required Skills and Experience - An Operations cum Sales person with a proven, successful background in sales and operations management with 5-8 years- experience in EdTech space - Excellent Interpersonal, communication & presentation skills - Must be able to thrive in a very fast paced environment - MBA from a premier Institute is a must - Passion to work in a fast-paced start-up - A strong networker & relationship builder, with good and tactful negotiation and pitching skills - Passionate about education - A strategic thinker - Knowledge of business functions - Has strong attention to detail and deliver work that is of a high standard - Possess the ability to prospect and manage senior level relationships.

Skill required: Talent Acquisition - Onboarding & Candidate Experience - Recruitment Operations Designation: Recruiting Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Recruitment Operations, Contract hiring within project What are we looking for Operations ManagementProblem-solving skillsAbility to establish strong client relationshipAbility to work well in a teamWritten and verbal communicationAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Cloud Security Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and overseeing the transition to cloud security-managed operations. You will engage in strategic discussions to align security measures with organizational objectives, ensuring a robust security posture in the cloud environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions to enhance team knowledge on security governance.- Monitor and evaluate the effectiveness of security controls and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Delivery Governance.- Strong understanding of cloud security principles and frameworks.- Experience with risk assessment and management methodologies.- Ability to design and implement security policies and procedures.- Familiarity with compliance standards and regulations related to cloud security. Additional Information:- The candidate should have minimum 12 years of experience in Security Delivery Governance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Adaptable and flexibleAgility for quick learningAbility to work well in a teamWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP FI S/4HANA Accounting Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes, creating documentation that guides the implementation of innovative processes and technologies. Your typical day will involve collaborating with various stakeholders to define product requirements and use cases, ensuring that business needs are accurately represented and met through effective process design. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain process documentation to ensure clarity and consistency across teams. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in process mapping and documentation techniques.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies to ensure timely delivery of process initiatives. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP FI S/4HANA Accounting.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs, ensuring they align with business objectives while maintaining a focus on user experience and efficiency. Your role will also include testing and validating applications to ensure they meet the defined requirements, ultimately contributing to the successful implementation of solutions that enhance operational effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of application design principles and methodologies.- Experience in requirements gathering and analysis.- Familiarity with software development life cycle and agile methodologies. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow IT Operations Management.- This position is based at our Mumbai office.- A Bachelors Degree in Computer Science or IT or Engineering or related field is required. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM