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2.0 - 5.0 years
4 - 4 Lacs
Jaipur
Work from Office
Job Description : We are looking for a dynamic and proactive School Manager to oversee and coordinate all non-academic operations at Orchids The International School. The ideal candidate will be responsible for ensuring smooth day-to-day school functioning, managing staff, handling parent communication, and supporting the academic team to create an efficient and secure learning environment. Roles & Responsibilities: Oversee daily school operations, logistics, and infrastructure management. Ensure safety, security, hygiene, and discipline across the school premises. Coordinate with the academic team for scheduling, events, and compliance. Handle parent queries, grievances, and ensure timely communication. Manage staff attendance, leaves, and basic HR coordination. Oversee vendor management, transport, housekeeping, and cafeteria. Monitor admissions support, MIS reporting, and fee-related administration. Ensure all school policies and SOPs are followed. Plan and execute school events, PTMs, and special programs. Work closely with the Principal and HO team to ensure performance targets are met. Key Skills: School Administration Team Management Communication & Interpersonal Skills Facility & Operations Management Problem Solving Conflict Resolution Event Coordination Time Management Transport & Vendor Supervision Parent Handling
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Roles & Responsibilities Supporting Sales and Delivery operations, Manage numbers such as revenue, OB, Invoicing, Billing, COD etc. Strong understanding and knowledge of statistics and should be able to apply statistical tools in carrying out predictive analytics. Design , Execute and Manage Sales Analytics and Reporting for large enterprise for sales insights Provide actionable insights from huge volume of data (Both Structured and Unstructured) using Data Mining, Data Cleansing techniques. Analyze results and set up reports, design dashboards containing relevant KPI, measures that would enable senior management and sales force towards decision making. Business analysis, decision support and working within various reporting systems for enhanced sales execution. Communicate and provide relevant recommendations to key leadership stakeholders - Sales/Presales/Leadership through analytics while addressing real business problems/issues/challenges. Mandatory Skills: SharePoint 2016 Experience: 5-8 Years
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Mumbai
Work from Office
About The Role J ob Role Manage the Service Scores of the branch Responsible for management of day to day operations of the branch. Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements MBA/Graduate Minimum work exp. 4 years Customer service oriented People Management skills Good communication abilities Ability to guide and monitor his/her reportees
Posted 1 week ago
3.0 - 7.0 years
3 - 5 Lacs
Chittaurgarh
Work from Office
About The Role Job Name Branch Operations Manager Grade M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Defined Contributions (DC).
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: HRO.
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for management reviews, attending regular meetings with the management to note all the latest updates and cascading the same to team members. Mentoring and coaching the team members in new technology to improve the skills etc. 2. Analyze the data Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views. 3. Automation Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time. 4. UAT and enhancement in reports Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement,
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Coimbatore
Work from Office
Do Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources Ensure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do so Monitoring patterns of business activity and service level plans Influencing Demand Management, in conjunction with Finance Management as appropriate Decide which components needs upgrade at what time and calculate the cost Mandatory Skills: ITIL Capacity Management Experience: 5-8 Years
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others Experience: 5-8 Years
Posted 1 week ago
6.0 - 8.0 years
3 - 5 Lacs
Ghaziabad
Work from Office
About The Role Job Role Lead the Service Team. " Ensuring regulatory and procedural compliance " To co-ordinate the audit of the branch " Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO SO entries " Check end products " Check vouchers to clear transactions of Rs. 10 lakhs & above " Vault Key custodian Job Requirement Customer service oriented " Meticulous " Eye for details Ability to manage and motivate front office staff. " Thorough overall understanding of banking Graduate/MBA " Graduates with 6-8 years experience MBA with 4-6 years experience Should possess customer orientation and team leader qualities
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Claims_Processing.
Posted 1 week ago
8.0 - 10.0 years
22 - 27 Lacs
Pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Mandatory Skills: Transition Management Experience: 8-10 Years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: L&P Policy Acquisition & Servicing.
Posted 1 week ago
12.0 - 18.0 years
17 - 22 Lacs
Bengaluru, Karnataka, India
On-site
Decorpot is seeking a passionate, results-oriented, and dynamic Deputy General Manager (DGM) - Operations to lead and oversee project execution across our interior fit-out and residential interior projects. The ideal candidate will possess strong project and people management skills, a proactive mindset, and the proven ability to drive teams toward timely delivery and exceptional stakeholder satisfaction. Key Responsibilities Lead the end-to-end execution of residential and interior fit-out projects , maintaining a strong focus on timely delivery and uncompromising quality. Prepare actionable project plans by meticulously identifying key risks, opportunities, and necessary resource allocations. Supervise and guide project managers and site teams through all construction and installation phases, ensuring adherence to standards. Provide strategic technical inputs and ensure proper coordination with both internal and external stakeholders. Monitor day-to-day activities at construction sites , proactively ensuring all project milestones are consistently met. Oversee vendor, client, and partner relationships , effectively managing contracts and Service Level Agreements (SLAs). Lead large teams (20+ members) , ensuring optimal task allocation, fostering collaboration, and driving overall team performance. Maintain and present accurate project-related data , progress reports, and insightful dashboards to senior leadership. Drive operational efficiency through data-driven decision-making and continuous performance tracking. Skills & Qualifications Bachelor's degree in any discipline (Engineering B.E./B.Tech preferred). Minimum of 12 years of experience in Operations, Project Execution, or a similar leadership role. Proven experience managing interior fit-out projects, residential interiors, or construction projects . Strong leadership qualities with a demonstrated ability to lead large, cross-functional teams. Proficient in Microsoft Excel, Google Sheets, and other data management tools . Excellent interpersonal, communication, and stakeholder management skills . Strong analytical thinking, problem-solving ability , and a customer-focused mindset. Prior experience in managing multi-site projects and thriving in a fast-paced environment. Preferred Background Experience in Real Estate, Residential Interiors, or Manufacturing industries . A highly resourceful individual with the ability to work both independently and collaboratively as part of a team. Ability to handle pressure and adapt effectively to a dynamic, fast-paced work culture. Why Join Decorpot Work with an innovative and experienced leadership team. Opportunity to drive and manage high-impact projects. Competitive compensation and a growth-oriented career path.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Ludhiana
Work from Office
Center Manager Manage the entire team with responsibility and planning. Comply with all testing procedures and strictly adhere to Pearson policies as required at various stages of admission and proctoring using careful judgment Monitor and manage the overall performance of the center, including staff productivity, customer satisfaction, and service quality. Serve as the proctor, supervising testing candidates during the examination Perform troubleshooting, as needed, with internal departments to fix technical issues Appropriately handle and maintain confidential records, and Perform other related duties, as requested IT Operations Customer code creation, GST, PAN, TAN or Declaration from customer Prepare ADM sheet for event registration Ensure e store nominations and conventional participants are added in correct event Ensure ADM sheet is complete in all respects Send ADM sheet for event Registration to Central team Send online link, training material, pre test material (wherever applicable) with participant and trainer Collaborate for closure of complaint for RCA, CAPA Coordination with Sales / Marketing Team and the customer for customer code creation Co-ordination with trainers for attendance sheets and list of participant. collect participant list from trainer and review of completeness of information for LATC training Send updated participant list for LATC exam to Quality team Send examination links request to central team Venue arrangements for F2F training and Arrange trainer T&S Trainer agreement renewal, new vendor creation, vendor process, trainer empanel process Declare exam results to customer within 3 days from the date of receipt of result from central team (accredited/unaccredited) Any query from customer should be responded within 1 day, incase of doubt get in touch with BD team and close the loop maintain result & Certificate declare date to customer in track sheet "Sales order & Invoice generation as per defined TAT Ensure SAP Service & Product Codes are correctly assigned prior sending Sales order request to SAP team.
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
Kalyan
Work from Office
Responsibilities: Manage front desk operations with efficiency Greet guests, handle requests, maintain records Coordinate sales activities, manage inventory levels Answer phones, direct calls, provide exceptional service Sales incentives Special parking for expecting mothers Accessible workspace Sports for women
Posted 1 week ago
10.0 - 15.0 years
7 - 12 Lacs
Lucknow
Work from Office
Role & responsibilities Operations Management Strategic Planning Preferred candidate profile Ex Army Person
Posted 1 week ago
1.0 - 6.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage inventory & finances * Ensure customer satisfaction * Oversee operations & staff * Collaborate with vendors * Lead caf team
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Senior Operations Manager at Bright, your primary responsibility will be overseeing key operations and compliance processes for the business. These critical procedures are essential for ensuring adherence to the requirements of our partners, regulators, and stakeholders. In this role, you will report to the Head of Operations and engage directly with senior management and various functional areas of the business. To be successful in this position, you should hold a Bachelor's or Master's degree in Business Administration, Finance, Operations, Engineering, or a related field. Your experience in scaling and building operational teams, along with your proficiency in project management, will be key assets. You should possess strong leadership qualities, influencing skills, and decision-making abilities to effectively collaborate with individuals at all levels and across internal and outsourced teams. Additionally, your proficiency in data analysis will enable you to present both qualitative and quantitative data to senior stakeholders, formulate actionable insights, and organize information in a structured manner. Your responsibilities as the Senior Manager of Operations Compliance will include the development, leadership, and execution of key compliance processes and procedures. You will be tasked with defining the process roadmap, ensuring timely delivery, and implementing oversight mechanisms. By establishing an operational oversight system to identify deficiencies and drive operational enhancements, you will contribute to maintaining high-quality service levels through proactive monitoring and continuous process improvement. Your role will also involve fostering an analytical and data-driven culture within the team and throughout the organization, in collaboration with Risk, Product, Analytics, Engineering, and other business units. In this position, you will focus on risk management by identifying potential risks across various areas, assessing their likelihood and impact, and prioritizing them accordingly. You will develop strategies, policies, and controls to mitigate risks, monitor risk factors and controls continuously, and report comprehensive risk assessments to senior management and stakeholders. Collaborating with internal departments, you will work towards integrating risk management strategies into broader business processes, ensuring compliance with regulations and industry standards. To excel in this role, you should bring a Bachelor's or Master's degree in a relevant field, professional certifications such as Certified Risk Manager (CRM) or Financial Risk Manager (FRM), and a minimum of 8 years of experience in risk management or related fields. Your analytical skills, problem-solving capabilities, communication proficiency, leadership qualities, attention to detail, and collaborative approach will be instrumental in driving effective risk management practices and fostering a culture of risk awareness within the organization.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As the Hostel Manager, you will be responsible for overseeing all hostel operations, which include front office, housekeeping, maintenance, and food & beverage. Your primary goal will be to ensure a seamless check-in and check-out experience for guests by implementing standard operating procedures (SOPs) to maintain high service quality levels. It will be crucial to prioritize customer satisfaction through personalized service and promptly address any guest complaints or issues that may arise. Monitoring online reviews and feedback will also be part of your responsibilities to take corrective actions as needed. You will be in charge of scheduling shifts and managing workloads to guarantee smooth operations while conducting performance evaluations to motivate employees in delivering exceptional service. Managing hostel budgets, controlling costs, and maximizing revenue will be essential tasks. Setting room rates, monitoring occupancy levels, and implementing pricing strategies will also fall under your purview. Ensuring compliance with health, safety, and hygiene regulations will be vital, along with implementing security measures to safeguard guests, staff, and hostel property. Staying updated with industry regulations and best practices will be necessary to maintain high standards of service. About Company: We are pleased to introduce The Medicity, a leading learning platform dedicated to providing future doctors and practicing surgeons with top-notch surgical techniques and skills. Our certification courses are designed to enhance surgical skills and knowledge, ensuring that medical professionals receive the best training available.,
Posted 1 week ago
6.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
The Vice President - Operations at Charles Technologies, a dynamic startup in Chennai, will play a key role in managing the day-to-day operations of the company. As a strategic thinker with exceptional leadership skills, you will be responsible for ensuring the efficiency and effectiveness of all business processes. Your primary responsibilities will include overseeing the daily operations, managing departmental functions, and resolving operational issues promptly. You will be in charge of technology projects" budgets, ensuring cost-effectiveness, and overseeing service delivery. Developing and implementing technology strategies aligned with business goals will be essential, as well as leading and mentoring a team of technology professionals to foster a culture of innovation and continuous improvement. With an MBA from a reputed institution and a Bachelor of Engineering in Computer Science or related field, you should have a minimum of 12 years of experience in technology operations, including at least 6 years in a leadership role managing teams of 50+ members. Your proven track record as a team leader, strong project and budget management skills, and excellent business acumen will be crucial for success in this role. In return, Charles Technologies offers a central location with convenient transportation options, provided meals and refreshments, TATA AIG Family Group Insurance coverage, professional development opportunities, regular team outings and events, and employee recognition programs. This position is vital for maintaining the organization's profitability and values through effective leadership of business operations.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a candidate for this role, you should hold an MBA/PGDBA/PGPM or an equivalent qualification. Your primary responsibilities will involve managing corporate relationships with a strategic focus on growing Vendor Finance Business both within existing partnerships and through establishing new corporate connections. You will be tasked with creating tailored finance solutions to meet the specific needs of corporate clients. A key aspect of the role will be nurturing relationships with the Treasury, Purchase, and accounts teams of corporate clients to facilitate smooth financing for vendors. You will also be expected to promote cross-selling opportunities and enhance the adoption of other working capital products and terms loans within the client base. Effective collaboration with stakeholders from various departments such as Credit, IT, and operations will be crucial for the timely approval and expansion of vendor finance programs. Additionally, you will play a vital role in managing internal product communication and marketing efforts to drive sales of Vendor Finance products. Overall, maintaining the health and performance of the portfolio will be a key focus area for this position. If you are a proactive and results-oriented professional with a strong background in corporate finance and relationship management, we encourage you to apply for this exciting opportunity.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As the Laundry Manager at Quick Smart Wash, you will be responsible for overseeing the daily laundry operations to ensure efficiency and quality. You will implement standard operating procedures for washing, drying, ironing, and folding while monitoring workflow to optimize productivity. Ensuring an adequate stock of detergents, chemicals, and other laundry supplies will be part of your responsibilities. You will also coordinate preventive maintenance for laundry equipment and minimize downtime to maintain smooth operations. In terms of team management, you will supervise laundry staff, assign tasks, and ensure adherence to company policies. Conducting training programs to enhance efficiency and quality, managing shift schedules, and ensuring proper manpower allocation will also be crucial aspects of your role. Quality control and customer service are paramount. You will be in charge of ensuring that garments and linens meet quality standards before dispatch, handling customer complaints, and implementing corrective actions. Maintaining hygiene and cleanliness in the laundry area will be part of your daily routine. Reporting and compliance play a significant role in this position. You will maintain daily reports on production, equipment maintenance, and staff attendance. Compliance with health, safety, and environmental regulations is essential. You will also coordinate with management for continuous improvement and cost control measures. To excel in this role, you must have proven experience as a Laundry Manager or in a similar role. Strong leadership and organizational skills are a must, along with knowledge of laundry chemicals, equipment, and best practices. You should be able to manage a team effectively to ensure high-quality service. Basic computer skills for report generation and inventory management are required. Local candidates who are familiar with the regional language will be preferred. If you are passionate about operational excellence and enjoy leading teams in a dynamic environment, Quick Smart Wash welcomes you to be part of our growing family.,
Posted 1 week ago
3.0 - 8.0 years
0 Lacs
tamil nadu
On-site
The role requires you to be responsible for achieving SQPDCME (Safety, Quality, Productivity, Delivery, Cost, Morale & Environment) targets at a line & SDT level, while also training operators on specific skills and driving improvement initiatives on the production line. Your main responsibilities will include: - Production Planning: Prepare tools and equipment needed for production, ensure line readiness, follow up on raw material availability, and ensure trained manpower availability. - New Product Development: Drive compliance to station level readiness, arrange machines and equipment for testing new products, and provide inputs for issue resolution. - Process Quality Improvement: Execute action plans based on customer feedback, report line issues, and address daily quality issues. - Productivity Improvement: Eliminate non-value adding activities, implement line balancing initiatives, and coordinate for material availability to maximize productivity. - Manpower Management: Train operators on line skills and soft skills, lead performance readiness initiatives, and coordinate with HR for training compliance. - Shop Health Management: Provide TPM trainings, participate in cross-functional teams for cost minimization, and ensure safety standards in the production area. - Safety Management: Implement safety standards, drive usage of Safety PPEs, and arrange for PPEs on the shop floor. - Cost Management: Provide inputs for production budget, execute waste reduction initiatives, and track and control rejection and cost of tools. Additionally, you will be involved in other initiatives such as reduction of costs through TCS, value derivation from waste, VAVE initiatives, and achieving WCQ Targets. Your interactions will involve stakeholders like PPC Production targets, Maintenance manager, Quality Manager, Supply Chain, Stores, Safety Manager, HR, Technical Services, Contract Labor, and Suppliers. The desired candidate should have a B.E./B. Tech degree in Mechanical/Elec./EnTC/Paint Technology with 3-8 years of experience in Shop technology and sound technical knowledge of Production. Skills and competencies required include driving execution, customer centricity, leading change, operations management, business and financial acumen, and problem-solving orientation.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
We are looking for a motivated individual to join our team at InfiMobile as an Operations Manager. InfiMobile is a premium mobile virtual network operator offering reliable nation-wide coverage in the United States with cost-effective plans. For more information about us, visit our website at https://infimobile.com/. Your primary objectives in this role will include maintaining continuous communication with managers, staff, and vendors to ensure smooth company operations, implementing quality assurance protocols, enhancing internal capacity through process improvement, ensuring operational activities meet timelines and budget constraints, as well as monitoring staffing needs and recruiting new employees when necessary. As an Operations Manager, you will lead, motivate, and support a sizable team in a fast-paced and demanding environment. You will be responsible for providing career development plans for direct reports, managing data collection for metrics updates, collaborating with cross-functional teams, working with legal and safety departments for compliance, overseeing materials and inventory management, and conducting budget reviews for upper management. The ideal candidate should have at least two years of demonstrated success in an operations management role, strong budgeting skills, proficiency in delegation, conflict management, business negotiation, and familiarity with business productivity software. A Bachelor's degree in operations management, business administration, or a related field is preferred, along with IT skills including database development. This is a full-time position with health insurance benefits, a day shift schedule, and requires a Bachelor's degree as well as a minimum of 3 years of work experience. Proficiency in English is required, and the work location is in person.,
Posted 1 week ago
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