3818 Operations Management Jobs - Page 10

We are looking to hire an experienced back office executive to join our back office team Role & responsibilities Good knowledge of MS Office Experience with computers and system operations Basic knowledge of data entry and typing skills

We are seeking a proactive and detail-oriented Senior Warehouse Executive to oversee daily inbound and warehouse operations with a focus on F&V products. What we Offer? Absolute clarity on work expectations and number-based appraisal system Company is growing 10X in next 4 years, so a superb growth opportunity for people contributing towards growth of company. Stable company with clear laid down procedures, and a great track record of growth. Pan India operations so scope of moving across India to gain multiple experience in various geographies. Job Security with cash rich, well-funded company listed on NSE with market cap of 600 Crores Professional work culture and learning environment, where the only pressure is of upgrading your skillset and growing along with organization. Key Responsibilities: Oversee daily warehouse operations for Fruits, Vegetables items. Lead and train warehouse staff to resolve issues. Manage manpower, load distribution & equipment. Ensure SKU quality checks, packing, and rejection control. Maintain records and reports (MIS, Excel). Requirements: 3+ years in FnV warehouse roles (Bigbasket, Metro, etc. preferred). Proficient in inbound ops, MS Office, and WMS. Strong problem-solving and leadership skills. Experience handling perishable/temperature-sensitive products.

Handling All Operation of Solar EPC Company including all Project related activities including procurement supply chain and project execution activities of ground mounted and rooftop solar power plant Required Candidate profile Ground Mounted Solar Power Plant Exposure with min 10 MW project capacity

Store Manager(Operations) Lal Sweets (Airport Store) Location: Kempegowda International Airport, T2 Bengaluru Industry: Aviation / Retail / Food & Beverage Employment Type: Full-Time Female candidate preffered. Role Overview : As a Customer Relationship Manager, you will be the face of Lal Sweets, responsible for fostering strong relationships with our stake holders, ensuring their satisfaction, and enhancing their overall experience. Your role will be pivotal in maintaining our reputation for excellence and driving customer loyalty. Key Responsibilities : • Customer Engagement: Greet and assist customers, providing personalized recommendations and information about our products. • Issue Resolution: Address and resolve customer complaints or concerns promptly and professionally. • Feedback Collection: Gather customer feedback to identify areas for improvement and implement necessary changes. • Team Collaboration: Work closely with operations staff to ensure seamless service delivery. • Reporting: Maintain accurate records of customer interactions and transactions. • Brand Representation: Uphold and promote the values and standards of Lal Sweets in all customer interactions. • Sales & Business Development: • Work with the sales team to execute promotions, boost upselling efforts, and achieve monthly sales targets. • Identify business development opportunities to grow revenue and expand the customer base. • Monitor competitor activity within the airport retail space and suggest strategic actions. • Training, Development & Team Leadership: • Train, mentor, and supervise store staff to maintain a high-performance, customer- focused team. • Conduct regular training programs to enhance team skills in sales, product knowledge, and service delivery. • Lead team meetings and provide performance feedback and guidance. • Visual Merchandising: • Ensure the store layout, displays, and promotional signage align with Lal Sweets branding and marketing strategies. • Regularly refresh displays to align with seasonal campaigns and new product launches. • Analytics, Reporting & Presentation: • Maintain accurate records of transactions, inventory, and customer interactions. • Use Excel and other tools to analyze store performance and present insights through structured reports and presentations. • Track KPIs and prepare dashboards for management review on a weekly/monthly basis. • Qualifications & Skills : • Experience: Graduate & Master’s in any specialization with minimum 3–5 years in customer service or retail, preferably in the food and beverage industry or aviation industry . • Language Proficiency: Fluent in Kannada, English and Hindi and spoken. • Communication Skills: Excellent interpersonal and communication abilities. • Problem-Solving: Strong ability to address and resolve customer issues effectively. • Teamwork: Ability to work collaboratively in a fast-paced environment. • Professionalism: Polite, approachable, and well-groomed demeanor. • Flexibility: Willingness to work in day shifts, including weekends and holidays.

Name of Company: Sudeep Nutrition Pvt. Ltd. (Subsidiary of Sudeep Pharma Ltd.) Job Title: GM - Operations (Site Head) Base Location: Poicha (Rania), Vadodara, Gujarat Experience: 15-24 Years Qualification: B.Sc (Chemistry/ Food Technology), B.E. B.Tech (Food Technology), M.Sc (Chemistry/ Food Technology), MBA (Operations) will be added advantage Reports to: Director Key Responsibilities: Lead and manage end-to-end operations including Production, Planning, Engineering, QA, QC, EHS, Warehouse and Logistics. Develop and execute operational strategies aligned with company goals for growth, efficiency, and scalability. Ensure timely and cost-effective production while maintaining the highest standards of product quality and safety. Drive continuous improvement initiatives (Lean, Six Sigma, TPM, etc.) to improve productivity, reduce waste, and enhance efficiency. Collaborate with R&D and Quality Assurance teams to ensure compliance with domestic and international regulatory standards (FSSAI, ISO, GMP, HACCP, etc.). Manage and mentor cross-functional teams to build a high-performing operations team. Prepare and manage the annual operations budget, optimize resource allocation, and monitor performance against KPIs. Work closely with procurement to ensure optimal sourcing strategies, vendor management, and inventory control. Oversee plant safety, EHS (Environment, Health, and Safety) compliance, and facility maintenance. Ensure effective coordination with Sales & Marketing to align production with market demand and customer expectations. Report to senior leadership on operational performance, project timelines, and improvement initiatives. Key Competencies: Strategic Thinking & Problem Solving Leadership & Team Development Operational Excellence & Process Optimization Strong Communication & Stakeholder Management Data-Driven Decision Making Customer Orientation & Quality Focus

Greetings from ASG Eye Hospital!! About Company ASG Eye Hospitals is a chain of super specialty eye hospitals in India. It offers a comprehensive range of eye care services including treatment and surgeries of Retina, Cataract, Squint, Oculoplasty, Cornea, Lasik, ICL, Glaucoma, and Paediatric Ophthalmology. Currently, the group has 165+ Eye Hospitals across 83+ cities in India. We are looking to hire for below position on immediate basis. Position : Floor Manager Job Locations : Kolkata Desired Candidate Profile: MBA-healthcare/MHA/Post graduate/Graduate. 2 - 5 years of same industry experience. Background in Hospital or Healthcare Industry is preferred. Key Skills Good communication Skills Require soft skills Job Responsibilities Managing day-to-day floor operations at the center. Staff & Patient Management on the floor. Managing entire floor of the centre. Coordinating with corporate office as & when required. Coordinating effectively between higher management and the center. Generating reports to track and assess performance metrics. Perks and Benefits Best in the Industry Total Experience = Current CTC = Expected CTC = Notice Period = Current Residential Location =

Qualification : Ideal candidates should have at least Degree and Diploma in Electronics / Electricals or Diploma in Marketing, Mass Communication similar with 3-4 years of Inside Sales experience preferably in the technology industry. Proficient in CRM, Excel. Experience, preferably in an Electronics hardware manufacturing organization handling Insides Sales activities. Basic Competency - A good level of English. Primarily operating with (internal/external): Internal: Local Regional Sales tams SANs Management Logistics Production Finance Insides Sales Manager and Inside Sales team Technical services External: Customers Responsibility: Receiving customers leads, handling sales inquiries from customers / SAN’s sales team over calls / emails. Compiling budgetary quotes for sales proposals. Submit techno-commercial offers on qualifying leads / against Inquiries. Tender documents qualification and compliances requirements, Preparing sales documents such as OEM declaration, authorization letter, make in India declaration etc. Quotation follow-up and interaction with customers Addressing customer inquiries related to orders, shipments, and product information. Data management: Maintaining and updating sales data, records, and documentation. PO processing: Entering, processing, and managing sales orders / purchase orders and follow PO booking process at SAN. Sending PO acknowledgement, advance payment Invoice, Proforma Invoice etc. to the customers against PO. Inform PO dispatch schedule to customers. Discuss and co-ordinate with Production for product dispatch / Manufacture products against PO in case products are not available in stock Co-ordinate with SAN’s Finance for Invoicing/ Payment received, Invoicing, Credit / Debit notes etc. Co-ordinate with Logistics to send Dispatch details to customers. Identifying and resolving customer’S basic issues. Escalating complex problems / issues to Inside Sales Manager when necessary. Co-ordinate with customers for payment follow-ups Sales reporting: Generating reports on sales performance, weekly / monthly / quarterly / yearly PO booking, Open PO reports, POs on hold statement, etc. Use Zoho extensively for all the activities and keep it up to date.

Role & responsibilities End-to-end delivery of services for FTL/ODC/OWC transportation works and crane/man lifts/forklifts / etc. hire, starting from customer engagement through timely deliveries to receipt of payments Win business from customers for the above services, quoting on a one-on-one basis or by participating in tenders/auctions / RFQs / Etc. Ensure delivery of goods and services efficiently and effectively, overseeing operations teams and coordinating with vendors/fleet executives to achieve these goals. Manage a team of salespeople while achieving personal as well as team targets - this will include making sales plans for the team and monitoring their day-to-day activities and performance, as well as mentoring them as needed. Ensure that all the company's processes are followed by you and the team in a systematic and timely manner. Update and ensure that the sales team updates all data into the company's ERP, CRM, and other systems. Maintain, nurture, and improve relationships with customers and vehicle/crane vendors. Sales coverage could include other parts of Tamil Nadu and nearby areas of other states. Take up any related tasks that might be assigned from time to time. Preferred candidate profile Graduation or Post-graduation Experience in selling and delivering transportation and crane hire services Track record of achieving ambitious targets in the above activities Proficiency in English, Tamil, and Hindi; knowledge of other languages will be an added advantage Good MS Office skills, especially in Excel and Word Adept at using computers, software, internet, mobile apps, etc. for business purposes - ideally, you should have worked on CRM and ERP systems in the past Willingness to be on the field, and to travel to customer locations for business development, operational requirements, as well as relationship building Experience of having led a team of sales & operations people in this industry. A "can-do", "never-say-die" attitude with a focus on building and mentoring team members towards achievements and success Salary 5 lakhs to 10 lakhs, depending on skills and experience. Perks and benefits Performance incentives with profit-sharing options in the future Reimbursement of all costs incurred for business Freedom and flexibility to discuss and implement novel ideas A career path that allows you to build and head a business profit center

Urgent Requirement Company Name: Patange Industries Pvt Ltd. Contact Number : 8237012815 PROFILE: STORE INCHARGE REQUIREMENT : ONE CANDIDATE ( MALE) HIGHER PRIORITY : IN PCMC / EXPERIENCE CANDIDATE ONLY EXPERIENCE : 4- 5 YEARS IN STORE QUALIFICATIONS : BCOM/ M. ENGINEER SALARY STRUCTURE : 20k 25k ( Depends on Interview ) LOCATION : J237/1, Khande Wasti, Pimpri Chinchwad New Twp Development Authority, MIDC, Bhosari, Pimpri-Chinchwad, Maharashtra 411026 https://maps.app.goo.gl/ZuaZ9g1yacvEmwgR 7 JOB DISCRIPTION: Issue of Work Order to Production Dept. Goods Receipt Note entries of all items. Raw material stock maintains in proper format. Releasing challan to outsource vendors. Generate packing list and e way bill for invoice. Maintain record for all store and dispatches and withdrawals of the stockroom. 5S identification and traceability of material & tools Stock inventory. Maintain receipts, records, Receive, unload, and supplies Perform other stock-related duties, including returning, packing, pricing, and labelling supplies Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping Rotate stock and coordinate the disposal of surpluses Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control Coordinate the handling of freight, the movement of equipment, and necessary minor repairs. Knowledge of GST documentation Specific skills. : Knowledge of proper bookkeeping and inventory management Familiarity with standard concepts and best practices in a stockroom or warehouse environment Excellent written and verbal communication skills Competencies in data entry, analysis, and management Keen attention to detail and ability to effectively manage time Ability to safely and legally operate a forklift Skills to operate common office equipment Personal Characteristics : Analytical mind with ability to make accurate mathematical computations Excellent written and verbal communication skills Competencies in data entry, analysis, and management Hardworking Physical Strong PROFILE: DESIGN ENGINEER REQUIREMENT : TWO CANDIDATE ( MALE) HIGHER PRIORITY : IN PCMC / EXPERIENCE CANDIDATE ONLY EXPERIENCE : 4- 5 YEARS IN AUTOCAD & CATIA QUALIFICATIONS : SALARY STRUCTURE : 20k 25k ( Depends on Interview ) LOCATION : 237/1, Khande Wasti, Pimpri Chinchwad New Twp Development Authority, MIDC, Bhosari, Pimpri-Chinchwad, Maharashtra 411026 https://maps.app.goo.gl/ZuaZ9g1yacvEmwgR 7 JOB DISCRIPTION: Responsibilities and Duties 1) Knowledge of various machine shop processes/ quality control documentation and various type of manufacturing / machining process. 2) Knowledge of design jigs and fixtures. 3) Working experience in CATIA V5R20 AND AUTO CAD. BOTH ARE COMPULSORY. 4) CANDIDATE FROM AUTO INDUSTRY WILL NOT SUIT FOR OUR ORGANISATION. 5) He must be able to know process planning and estimation of projects, bill of material for Projects. 6) studying a design brief 7) thinking of possible design solutions 8) researching whether the design will work and be cost-effective 9) assessing the usability, environmental impact and safety of a design 10) collecting and analysing data from tests on prototypes 11) modifying designs and retesting them 12) writing regular progress reports and presenting them to project managers and clients Specific skills. 1) Strong maths and IT skills 2) A creative flair and design ability 3) Good visual and spatial awareness 4) Written and oral communication 5) Commercial awareness 6) Excellent project management skills 7) Time management and organisational skills Personal characteristics. 1) Attention to Details 2) Problem Solving 3) Written and oral communication 4) Competencies in data entry , analysis, and Management 5) Hardworking PROFILE: QUALITY ENGINEER REQUIREMENT : TWO CANDIDATE ( MALE) HIGHER PRIORITY : IN PCMC / EXPERIENCE CANDIDATE ONLY EXPERIENCE : 4- 5 YEARS QUALIFICATIONS : DIPLOMA / BE- ENGINEER SALARY STRUCTURE : 20k 30k ( Depends on Interview ) LOCATION : 237/1, Khande Wasti, Pimpri Chinchwad New Twp Development Authority, MIDC, Bhosari, Pimpri-Chinchwad, Maharashtra 411026 https://maps.app.goo.gl/ZuaZ9g1yacvEmwgR 7 JOB DISCRIPTION : Responsibilities Understand customer needs and requirements to develop effective quality control processes Devise and review specifications for products or processes Set requirements for raw material or intermediate products for suppliers and monitor their compliance Ensure adherence to health and safety guidelines as well as legal obligations Supervise inspectors, technicians and other staff and provide guidance and feedback Oversee all product development procedures to identify deviations from quality standards Inspect final output and compare properties to requirements Approve the right products or reject defectives Keep accurate documentation and perform statistical analysis Solicit feedback from customers to assess whether their requirements are met Submit detailed reports to appropriate executives Be on the lookout for opportunities for improvement and develop new efficient procedures Requirements Proven experience as quality Engineer Conscientious and responsible A keen eye for detail and a results driven approach Outstanding communication skills Excellent organizational and leadership skills Proficient in MS Office In depth understanding of quality control procedures and relevant legal standards Excellent math abilities and working knowledge of data analysis/statistical methods Tool room type experience Certification of quality control is a strong advantage (ISO) Personal Characteristics: Physical Strong , Analytical mind with ability to make accurate mathematical computations Excellent written and verbal communication skills Competencies in data entry, analysis, and management Hardworking PROFILE: PRODUCTION INCHARGE REQUIREMENT : ONE CANDIDATE ( MALE) HIGHER PRIORITY : IN PCMC / EXPERIENCE CANDIDATE ONLY EXPERIENCE : 10-12 YEARS IN PRODUCTION DEPARTMENT QUALIFICATIONS : SALARY STRUCTURE : 30k 40k ( Depends on Interview ) LOCATION : 237/1, Khande Wasti, Pimpri Chinchwad New Twp Development Authority, MIDC, Bhosari, Pimpri-Chinchwad, Maharashtra 411026 https://maps.app.goo.gl/ZuaZ9g1yacvEmwgR 7 JOB DISCRIPTION : Experience with 10 TO 12 years in CNC/VMC/PROGRAMMING, TOOLROOM TYPES MACHINE SHOP, Multiplex Manufacturing is looking for a CNC/VMC Programmer, Manufacturing Manager, & optimize machining programs & procedure Set up, program and verify new processes utilizing as a programming tool. Experience in Man, Machine & Material. Employ critical thinking, logic and reasoning to troubleshoot and solve problems. Investigate new methods of manufacturing or technology to improve current processes, increase capacity and output and meet long term production/ Quality goals.

Immediate hiring for a Position of CENTRE HEAD for our Study Visa Immigration Company and Aviation Training Academy based out in PANIPAT ( Haryana) Minimum 1-3 years of managerial experience in education, training, or immigration consultancy ( NO FRESHERS should apply) For Telephonic Round Call on +91-9999411366 OR +91- 9899453535 (Any Time) If you are interested Kindly share your Resume on - Prithvi@cita.co.in Starting Salary will be from Salary 30,000 Rs to 38,000 Rs in Hand Fixed Job Location Panipat Huda Sec 11-12, Above Dominos Pizza Age - 26-38 Years only Female Required Qualifications & Skills: Graduate or Postgraduate in any discipline ( No Undergraduate) Strong interpersonal and communication skills. Fluency in English and Hindi; knowledge of other regional languages is a plus. Working knowledge of MS Office and CRM tools. Managing a team of 2-3 people who will be doing calling and then handle calls, if any family wants to speak to Senior Jobs and Responsibilities for Admission Counsellor Manage client consultations for student visas and Aviation Courses Ensure accurate documentation, application filing, and follow-ups. Coordinate with Employees and Families who are coming to CITA Office Lead a team and ensure staff motivation and performance. Handle walk-ins, client queries, and updating and sending reports to Delhi Head office Monitor targets and ensure achievement of business objectives. Plan and execute marketing activities for both verticals. Maintain records, reports, and compliance-related documentation. Handle student admissions, scheduling, and inquiries. Maintain discipline, attendance, and performance tracking. Benefits If you Join CITA Fixed Morning working hours 9 Am to 7 Pm 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work A good working culture for married Single Parent Students who are good in Career Councelling Office Timings - 9 Am to 7 Pm If you clear all your Rounds with the Managers and Interview Panels, joining will be in next 2 days Interview Address and Job Location will be in PANIPAT CITA Building no 36, 2nd floor, Above Dominos Pizza Near Ahuja Sweets, Huda Sector 11-12, Panipat (Haryana) www.cita.co.in Head office Address CITA Corporate tower, 2nd floor, Dwarka Mor, New Delhi 110053

Location- T Nagar, Chennai Monday- Saturday (9:30am-5:30pm) Role & responsibilities Generating PF, ESI challans Payroll process Payslips preparation Employee database management HR Statutory compliance HR Labour laws Preferred candidate profile Must have exp working in HR Ops roles Hindi speaking- Add on

Responsibilities: * Manage operations and HR functions within organization. * Ensure compliance with company policies and procedures. * Oversee daily operations, staffing, training, performance management. Provident fund Annual bonus

Key Responsibilities Coordinate Shift Assignments Communication Management . Timesheet Oversight Compliance & Documentation Performance Tracking Message Monitoring Collaborate with DORs/Regional managers Must be willing to work in PST (9-5.30PM)

Position - Logistics Head Location - Chennai/Mumbai Preferred candidate profile - BE (Mechanical/ Electrical) with 15-20 Years experience Diploma (Mechanical/ Electrical) with 20 plus years experience with relevant diplomas/ experience in supply chain management of Petroleum Products. Minimum of 15-20 years of experience in logistics, supply chain management of Petroleum Products. Industry-Specific Experience: Relevant experience in the specific industry (e.g., CNG / Oil- retail, Oil & Gas) is advantageous. Role & responsibilities - Strategic Planning and Implementation Operations Management Team Leadership Vehicle Maintenance Financial Management Risk Management Reporting and Documentation Quality Assurance Develop and implement logistics strategies to optimize efficiency and reduce costs Lead and motivate the logistics team, managing performance and developing talent. Manage relationships with OEMs, vendors, and third-party logistics providers Handle emergency situations, insurance coverage and develop contingency plans. If interested kindly share your resume on *divya.b@sofomation.com

Position - Logistics Head Location - Chennai/Mumbai Preferred candidate profile - BE (Mechanical/ Electrical) with 15-20 Years experience Diploma (Mechanical/ Electrical) with 20 plus years experience with relevant diplomas/ experience in supply chain management of Petroleum Products. Minimum of 15-20 years of experience in logistics, supply chain management of Petroleum Products. Industry-Specific Experience: Relevant experience in the specific industry (e.g., CNG / Oil- retail, Oil & Gas) is advantageous. Role & responsibilities - Strategic Planning and Implementation Operations Management Team Leadership Vehicle Maintenance Financial Management Risk Management Reporting and Documentation Quality Assurance Develop and implement logistics strategies to optimize efficiency and reduce costs Lead and motivate the logistics team, managing performance and developing talent. Manage relationships with OEMs, vendors, and third-party logistics providers Handle emergency situations, insurance coverage and develop contingency plans. If interested kindly share your resume on *divya.b@sofomation.com

eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialisation eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients evolving needs. Our suite of offerings enhances the customer experience by providing digital care support, quality monitoring & insights, advanced analytics, automation, superior technical operations support, and consulting services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities – transforming everyday touchpoints into a superior customer experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Contcat -Rupali Devlekar M-7678009271 E-rupali.devlekar.C@eclerx.com

Key Responsibilities: At OP: Greet customers with warmth & politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a . Communicate updates of the patients to their relatives time to time. Coordinate patient movement into Consultant chambers; be alert and track waiting patients. Be aware of open slots for walk-in patients; schedule them as per availability. Make bookings (reservations) for the beds if required; book appropriate bed type. Admissions: Receive admission request form from patient. Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked Collect deposit. Escort patient to the floor and assigned room. Nursing station and concerned consultant is informed about the admission Administrative: Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Ensure day to day report of all the floors |areas reach the concerned authority without fail. Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. Ensure general cleanliness of the floor. Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. Ensure music is playing and OP area looks fresh and inviting. Communicate clearly between the clinical & administration teams to ensure smooth operations. Fulfilling the Service Vision & Inter-department Coordination: Responsible for the implementation of the Service Vision ensures personalized care while delivering service. Engages well with Clinicians and colleagues, builds respect and rapport. Coordinates with support departments to ensure customers are comfortable and services are as per standard.

Role & responsibilities 1- Invoice Generation & Processing: Ensuring accurate and timely billing for customers upon receipt of WCC or agreed milestone in WO 2-Payment Tracking & Reconciliation: Monitoring payments, resolving discrepancies, and maintaining financial records. 3-Compliance & Documentation: Ensuring adherence to company policies and regulatory requirements. Manage finance related administrative works 4- Customer Support: Addressing billing inquiries and resolving disputes efficiently. 5- Process Optimization: Identifying inefficiencies and implementing improvements in billing workflows. 6- Tax Compliance & TDS Management: Deductions of TDS and adhering to GST regulations. 7-Reporting: Prepare all daily/weekly/monthly billing, invoicing, inventory reports, account statements and send them to the authorized person for review. 8- Accounting Software Management: Utilizing tools like Zoho Books to maintain financial records and automate processes 9- Collaboration: Coordinating with finance, sales, and project teams to streamline billing functions and timely collection. Manage daily office operations and ensure smooth functioning of administrative tasks. Coordinate travel bookings, hotel reservations, and local transportation for staff and visitors. Maintain records, reports, and documentation as per company policy. Manage vendor relationships and ensure timely processing of bills and renewals (AMCs, contracts, etc.)

The Group Youll Be A Part Of GWS (Global Workplace Solutions) Lam Research is a leading global manufacturer of capital equipment used in making leading-edge-semiconductors across the world We primarily compete in four specific areas deposition, etch, photoresist strip, and single wafer clean Lam Research India team is organized into three major areas of responsibility: Hardware, Software, and Operations The Global Workplace solutions (GWS) team partners with all the 3 groups to plan the complete facility engineering and services, Real estate / construction, Lab operations, and occupancy planning The Impact Youll Make To support the rapid growth at Lam India, we are expanding the engineering lab and office space to support the engineers to gain hands on experience to enable complete product ownership at India The Director, GWS is responsible for providing high quality engineering services and specifications for the planning, design, construction, start-up, and commissioning of specific Facilities systems for the Lam R&D lab and Offices in India Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials and other related costs Designs and develops organizational policies relevant to the facilities department May have responsibility for establishing and overseeing health and safety standards Selects, develops, and evaluates personnel to ensure the efficient operation of the function Will coordinate with Physical security to ensure we have a safe and secure working space Manages the design, planning, construction and maintenance of equipment, machinery, buildings, and other facilities Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials and other related costs Designs and develops organizational policies relevant to the facilities department Oversees the coordination of building space allocation and layout, communication services and facilities expansion May have responsibility for establishing and overseeing health and safety standards Selects, develops, and evaluates personnel to ensure the efficient operation of the function What Youll Do Manages the engineering team responsible for ensuring the R&D Labs and office buildings operate in a safe and cost-effective manner while delivering uninterrupted facilities services to all stakeholders as agreed upon quality of services levels Develops design engineering criteria and performance specifications required to meet unique process equipment and facility systems operating requirements and building safety codes Update system design and standards documentation for safe operations and maintenance based on prior system designs, lessons learnt and approved new technologies and innovations Selects, develops, and evaluates technical staff and professional services firms needed to support technical project delivery and the efficient delivery of site facilities services Provides a multi-discipline engineering review of plans for facilities changes and equipment layouts, working toward economy of operation, maximum use of facilities and equipment, and compliance with laws and regulations Responsible for creating and managing site facilities services occupational safety and environmental compliance programs to meet Lam Research policies and local authoritiesregulatory requirements Provide Lam specifications and standards to design firms and provide supervision and coordination of consultant resources as required Core process and mechanical systems of responsibility include, but not limited to: Chemicals and Bulk/Specialty Gases, Ultra-Pure / Soft / Industrial / Domestic Water, Wastewater Treatment and Transfer, Sanitary/Storm Drain, Process Cooling Water, Clean Dry Air, Chilled Water, Hot Water, Air Handling, Exhaust Air and Humidification systems Reviews quarterly tracking, monitoring, and reporting of systems capacity and operating capabilities and uptime for facilities systems and identifies operational risks and performance improvement opportunities Lead cross functional engineering team meetings to share Ideas, lessons learnt, and provide updates and collection inputs on new designs, project status, innovations, etc Coordinate with global GWS functional SMEs and deliver the projects as per the Lam standards Provide leadership, mentoring and development of a high-performance engineering team Update system design and standards documentation for safe operations and maintenance based on prior system designs, lessons learnt and approved new technologies and innovations Responsible for Operations and Maintenance of all the technical streams in R&D lab and offices External vendor management & hold them accountable to perform as per signed off KPIs Who Were Looking For Bachelors degree in Mechanical, Industrial or Chemical Engineering required with 20+ Years of total experience in Facilities engineering and / or minimum 5 years of high tech/semiconductor R&D lab/wafer fab experience OR Masters degree with 15+ years of experience in Facilities Engineering with a focus on Design, Construction, and operations and / or minimum 5 years of high tech/semiconductor R&D lab/wafer fab experience At least 12 years of people management experience Strong program/project management skills and/or operations management experience Good knowledge of EHS and regulatory knowledge to help make business decisions Exhibit attention to detail, sense of urgency and ability to handle multiple tasks in fast paced environment Working knowledge of SAP for use with purchase requisitions and orders Previous experience in the manufacturing (machine tool, SPM) / Pharma / Solar industry preferred Working in a matrixed environment, especially with international stakeholders Will be required to travel to other Lam locations based on need Preferred Qualifications Experience in managing/construction clean room, managing hazardous gases and chemicals industry Experience in chip manufacturing fab or semiconductor equipment manufacturing lab environment Engineering design experience, industrial / manufacturing processes, human factor, organizational behavior, knowledge of lean manufacturing, and/or Six Sigma (Black Belt) is preferred Strong project management skills, including budgeting, planning, timeline management, implementation, and project execution Ability to manage complex processes and projects; emphasis on identifying and mitigating risks Self-driven with strong leadership traits Manage capital and expensed project financial management and control Strong safety culture Demonstrated proficiency in problem solving and root cause analysis skills Solid written and verbal communication skills with strong presentation skills demonstrates presentation ability, influence, and effectiveness on complex content in front of peers Continuous improvement and innovative mindset Exceptional root cause and corrective/preventive action development skills Thrive in working in a fast paced, high energy work environment Comfortable with legal terms and structures for standard commercial contracts Coordinate with global GWS functional SMEs and deliver the projects as per the Lam standards Support sites with problem analysis using standard tools and methodologies as requested Competencies Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential By bringing unique individuals and viewpoints together, we achieve extraordinary results Lam Research ("Lam" or the "Company") is an equal opportunity employer Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws It is the Company's intention to comply with all applicable laws and regulations Company policy prohibits unlawful discrimination against applicants or employees Lam offers a variety of work location models based on the needs of each role Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories On-site Flex and Virtual Flex On-site Flexyoull work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week Virtual Flexyoull work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time Show more Show less

Minimum qualifications: Bachelors degree in Engineering, Computer Science, a related field, or equivalent practical experience 3 years of experience in either system design or reading code (e g , Java, C++, Python, etc ) 3 years of experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting Experience with Data/SQL and web technologies Preferred qualifications: Masters degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field 5 years of experience in operations management (i e process improvement, operational reviews, optimizing workflows, etc) About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack We help our customers get the most out of our Ad and Publisher products and guide them when they need help We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner As a Measurement Specialist within the gTech Ads Solution Team, our mission is to empower Large Customer Sales (LCS) clients to achieve business outcomes through data-driven measurement In this team, we partner with clients, agencies, and internal gTech/Sales teams, providing support to build measurement readiness This includes assessing and preparing clients to implement infrastructure, identify data gaps, enhance data collection, and accurately track performance against key indicators Our ultimate goal is to enable clients to maximize value from Google's products and shape the future of measurement Google creates products and services that make the world a better place, and gTechs role is to help bring them to life Our teams of trusted advisors support customers globally Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customerscomplex needs Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products To learn more about gTech, check out our video Responsibilities Identify product gaps and issues from user feedback or metrics and communicate them to internal teams like Product Management, Business Development, Engineering Contribute to Product Requirement Documents (PRDs) to record product specifications, validate PRDs to ensure customer/partner and internal needs are met, with guidance Assist in scaling existing or creating repeatable solutions (e g , best practices recommendations, tutorials, blog articles, sample code) and ensuring effective documentation of repeatable solutions with guidance Assist in writing solution code in collaboration with internal or external developers / users / partners / clients / stakeholders as required Maintain relationships with key stakeholders in customer and partner organizations to deliver or manage quality technical solutions and services Google is proud to be an equal opportunity workplace and is an affirmative action employer We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form

We are looking for a dedicated and experienced Assistant Manager US Customer Support to lead and support our customer service operations focused on our US clientele. The ideal candidate should have a background in handling international customers, strong problem-solving skills, and experience in leading a team to deliver an exceptional customer experience. Key Responsibilities: Supervise day-to-day operations of the US customer support team. Ensure timely and effective resolution of customer inquiries via email, chat, and phone. Act as the point of escalation for critical or complex customer issues. Monitor team performance through KPIs and service metrics (AHT, CSAT, FCR, etc.). Coordinate with cross-functional teams (product, tech, QA, sales) to resolve customer queries and enhance satisfaction. Conduct regular team training, quality audits, and performance reviews. Ensure documentation, SOPs, and helpdesk resources are up to date. Provide daily/weekly/monthly reports on team performance and customer feedback. Collaborate with US-based stakeholders and internal leadership for strategic initiatives. Required Skills & Qualifications: Bachelors degree in any discipline (preferred: Business Administration, IT, or related field). 46 years of total experience, with at least 12 years in a supervisory/lead role in international (US) customer support. Excellent written and verbal English communication skills. Strong problem-solving ability and customer-first mindset. Hands-on experience with CRM/helpdesk tools (e.g., Zendesk, Freshdesk, Jira, Salesforce). Ability to manage and mentor a team effectively. Comfortable working night shifts aligned with US time zones. Nice to Have: Experience in FinTech, SaaS, or enterprise software domain. Knowledge of escalation management, SLAs, and workflow automation. Exposure to tools like Confluence, Google Suite, MS Office.

Responsibilities: Business development & Operations Staffing Ensure compliance with security protocols Oversee event planning & execution Manage facility maintenance & housekeeping services. Retaining clients Compliance of statutory compliances Health insurance Annual bonus Provident fund

Responsible for making Sales budgets for the corporate office Daily Weekly Monthly monitoring of the sales numbers and ensuring budgets are met Creative thinking Brainstorming sessions with team members for improving sales numbers Handling Client's complaints to their satisfaction Ensuring timely dispatches to the clients.

Person will be responsible for handing all HNIclient requests and queries 1-3 years experience in Hotel / Customer Service / Hospitality / Travel / Facility Management would be preferred Excellent written and verbal communication necessary

Minimum 2 years of hands-on experience in Customer support Outstanding written and verbal English communication skills on native speaking level The flexibility to work holidays, weekends and on-call if necessary A customer-centric mindset with a passion to help and provide a good service Curiosity and technical aptitude An eye for the detail, proactive and enjoy being involved in multiple tasks at the same time The ability to effectively communicate with internal/external stakeholders Problem solver Good analytic skills Able to resolve conflict