3608 Operations Management Jobs - Page 7

: Job TitleClient Service Analyst LocationGurgaon, India Role Description Cash transaction processing and verifications SA/CA/ Demat account opening KYC screening Account maintenance and customer instructions processing To Handle Customer Walkins and resolve their queries To handle legal correspondence within the defined timeframe To process Inward and Outward remittances within RBI framework What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits). Ensure complete resolution to all customer queries and submission of all the customer instructions with 100% accuracy. Ensure accurate checking/transmission of Inward remittances including exchange rates Ensure accurate checking/submission of account opening documents w.r.t KYC Policy. Effective service delivery by reducing customer turnaround time. Ensure NIL operational losses / compensation to customer due to any incorrect communication. Follow Complaint management procedures. Ensure correct and timely resolution of complaints. Any suspicious transaction/activity must immediately be reported to the supervising officer. Overall upkeep of desk as per clean desk policy standards. Your skills and experience At least 5-7 years of relevant experience in a bank or financial institution of repute Should Be a Post Graduate (MBA preferred) Certification in NCFM Series (Demat Operation)/ FEDAI is an added advantage How well support you

: Job TitleTechnology Operations Lead LocationBangalore, India Corporate TitleAVP Role Description Were looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. Thats why we are Investors for a new now. We are looking for a Technology Operations Lead to oversee the technology infrastructure and operational processes of our organization's IT department. Technology Operations Lead will be responsible for managing the day-to-day operations of the IT team, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. They must ensure that the organization's IT policies and procedures are up to date and compliant with industry standards and regulations. Team / division overview Cloud applications team leads the way of automations in the bank under hybrid cloud banner. The team works on multiple key projects to derive best values through collaborations with various teams to support the organizational strategies. We help legacy systems to move their infrastructure to cloud in the best intuitive way possible. Compliance reporting for cloud is one of our key functions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities As a Technology Operations Lead you will be: Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly. Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. Managing technology vendors and service providers to ensure that the organization's technology needs are met. Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals. Leading a team of IT professionals and providing guidance and support to ensure that they are meeting their goals and objectives. Maintaining a strong understanding of the organization's business needs and working closely with other departments to ensure that IT is aligned with those needs. Ensuring that the organization's IT policies and procedures are up to date and compliant with industry standards and company regulations. Managing the IT budget and ensuring that expenses are in line with the organization's financial goals. Keeping up to date with the latest industry trends and developments in IT operations management. Assess system performance and recommend improvements. Provide support and guidance to stakeholders. Your skills and experience Bachelors degree or higher in computer science, Engineering, or a related field. Overall 10 years and a minimum of 5 years as an IT Operations Lead or similar role. Experience with system installation, configuration, analysis. Hands-on experience with GCP services. Thorough knowledge of networks and cloud computing. Strong leadership skills to effectively manage a team of IT professionals and drive performance. Excellent communication skills to effectively interact with team members, senior management, and other stakeholders. Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues. Ability to manage multiple projects. Problem-solving aptitude. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleOperations Manager, AVP LocationBangalore, India Role Description Successful candidate will be joining the ORDS team as part of the Reference Data Accelerator (RDA) project as it moves into the BAU stage. This a key regulatory requirement in providing a single obligor view of authorised data to ensure adherence to BSBS239 compliance and is a Mgmt Board objective Primary responsibility will be to provide cRDS data oversight into the RDA model. Operational Reference Data Services (ORDS) function comprises of Client Data, Tax & Regulatory teams (including Instrument Reference Data). The group provides operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive up data standards within the firm. The ORDS function is focused on driving compliance within operations. The primary focus of this Client data; which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations. About the Organization Deutsche Banks Operations group provides support for all of DBs businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary. We move over EUR 1.6 trillion across the Banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day. Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent. We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be compliant at all times. About Operations Reference Data Services (ORDS) Operational Reference Data Services (ORDS) function comprises of Client Data, Tax & Regulatory teams (including Instrument Reference Data). The group provides operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive up data standards within the firm. The ORDS function is focused on driving compliance within operations. The primary focus of this is Client data; which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities ORDS CRDS RDA Objectives Legal Entity Creation, Modification, and Clearing Data Quality Exceptions through independent external research, where possible. Remediate all known data issues and gaps to ensure all data is ready for use by various processes built around dbCAR Reduce time to market and increase accuracy for tax and regulatory compliance programs Identify root cause and work towards prioritising strategic improvements to mitigate issues overall Hand-holding the Legal Entity Master process end to end to ensure data quality satisfies consumer expectations and cRDS Standards and Policies Analysing the root cause of any DQ issues and work with the relevant team to resolve the DQ issues. Responsible for ensuring agreed standards and procedures are duly followed with an eye for delivering against the set timelines. Understanding client hierarchy and relationship structures and identification of gaps for proactive remediation on systematic basis Identification, review and remediation of duplicate relationship structures in order to improve reporting accuracy Work closely with SMEs within the larger Client Data Services across locations to obtain required skillsets to have the right level of support required for the end to end Data Remediation Create and agree required KOPs and KPIs around key processes. Manage delivery against agreed timelines and milestones with key Stakeholders / Business Set the stage for measurement of KPIs and KRIs and other metrics Record, Track and Report on Risks and Issues Responsibilities and Tasks Evaluating availability of required information and is line with stakeholders requirements Maintain and document data changes Ensuring RDA Business rules are adhered to, refining where required and analysing data inconsistencies Remediating and prioritising cRDS data challenges Your skills and experience Experience/skills 2+ years of experience in investment banking, especially in Client Onboarding / KYC / Client Reference Data function. A proven, high level of analytical and problem solving experience Ability to break down complex situations into easy to understand components Work with DQ tools and SQL Experience in Data Management and Data Analytics Strong and well-developed relationship / stakeholder skills Demonstration of excellent communication skills High motivation and pro-active approach to situations Open minded, able to share information, knowledge and expertise with peers & team members High emphasis on teamwork and leading situations How well support you

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Operations Management. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the applications meet the desired functionality and performance standards. You will also contribute to the continuous improvement of the application design and provide technical guidance to the development team. Roles & Responsibilities:- Expected to be an SME in ServiceNow IT Operations Management- Collaborate and manage the team to perform effectively- Responsible for team decisions and ensuring adherence to project timelines- Engage with multiple teams and contribute to key decisions- Provide solutions to problems for their immediate team and across multiple teams- Design and develop applications to meet business process and application requirements- Ensure the applications meet the desired functionality and performance standards- Contribute to the continuous improvement of the application design- Provide technical guidance and support to the development team Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management ServiceNow Custom Application Creation or ServiceNow Software Asset Management (SAM) or ServiceNow Human Resource Service Management (HR)- Experience with IT operations management and service management processes- Strong understanding of ITIL framework and best practices- Hands-on experience in designing and developing applications using ServiceNow platform- Solid grasp of web technologies such as HTML, CSS, and JavaScript- Experience with integrating ServiceNow with other systems and applications Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional application designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications that align with business processes.- Implement best practices for application design and development.- Conduct testing and debugging to ensure application functionality.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management principles.- Experience in designing and implementing IT service management solutions.- Knowledge of ITIL framework and best practices.- Hands-on experience with ServiceNow platform customization. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Operations Management.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Operations Management. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the smooth functioning of the IT operations management system. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements for application design.- Design and develop applications to meet business process and application requirements.- Ensure the smooth functioning of the IT operations management system.- Provide technical guidance and support to the development team.- Stay updated with the latest industry trends and best practices in application design.- Assist in troubleshooting and resolving issues related to application design and functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of IT service management processes and frameworks.- Experience with IT operations management tools and technologies.- Good To Have Skills: Experience with cloud migration and implementation.- Familiarity with agile development methodologies.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Operations Management.- This position is based at our Bhubaneswar office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Operations Management. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the applications meet the desired functionality and performance standards. You will also contribute to the continuous improvement of the application design and provide technical guidance to the development team. Roles & Responsibilities:- Expected to be an SME in ServiceNow IT Operations Management- Collaborate and manage the team to perform effectively- Responsible for team decisions and ensuring adherence to project timelines- Engage with multiple teams and contribute to key decisions- Provide solutions to problems for their immediate team and across multiple teams- Design and develop applications to meet business process and application requirements- Ensure the applications meet the desired functionality and performance standards- Contribute to the continuous improvement of the application design- Provide technical guidance and support to the development team Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management ServiceNow Custom Application Creation or ServiceNow Software Asset Management (SAM) or ServiceNow Human Resource Service Management (HR)- Experience with IT operations management and service management processes- Strong understanding of ITIL framework and best practices- Hands-on experience in designing and developing applications using ServiceNow platform- Solid grasp of web technologies such as HTML, CSS, and JavaScript- Experience with integrating ServiceNow with other systems and applications Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of applications. Your typical day will involve collaborating with stakeholders to gather requirements, designing application solutions, and ensuring that the applications meet the desired functionality and performance standards. You will also contribute to the decision-making process and provide solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Design and develop applications to meet business process and application requirements- Collaborate with stakeholders to gather requirements and understand business needs- Ensure that the applications meet the desired functionality and performance standards Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management or ServiceNow Software Asset Management (SAM) or ServiceNow Custom Application Creation or ITSM- Good To Have Skills: Experience with cloud migration and implementation- Strong understanding of IT operations management principles and best practices- Experience in designing and implementing ServiceNow applications- Knowledge of IT service management processes and frameworks- Familiarity with ITIL practices and principles Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certified Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management.- Assist in defining requirements and designing applications to meet business process and application requirements.- Develop and maintain technical documentation related to application design and development.- Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow IT Operations Management.- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in designing and developing applications using ServiceNow IT Operations Management.- Strong understanding of ITIL processes and ServiceNow best practices.- Experience in integrating ServiceNow with other systems.- Experience in developing and maintaining technical documentation related to application design and development. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Pune office. Qualification Engineering with ServiceNow Certified

The Shift Manager oversees end-to-end operations for the AI extracted statements verification team, ensuring timely task completion, quality control, and coordination across roles for the respective shift. Responsibilities: Manage day-to-day operations for assigned shift. Ensure timely and accurate handling of AI extracts by associates. Coordinate with QA, Data Analysts, and client teams. Track productivity, SLAs, and manage shift rosters. Handle escalations and provide mentorship to team members. Maintain operational dashboards and reports. : Graduate with 8+ years of experience in KPO/BPO or back-office operations. Minimum 1-2 years in a team lead/shift management role. Strong leadership, communication, and conflict-resolution skills.

The Shift Manager oversees end-to-end operations for the AI extracted statements verification team, ensuring timely task completion, quality control, and coordination across roles for the respective shift. Responsibilities: Manage day-to-day operations for assigned shift. Ensure timely and accurate handling of AI extracts by associates. Coordinate with QA, Data Analysts, and client teams. Track productivity, SLAs, and manage shift rosters. Handle escalations and provide mentorship to team members. Maintain operational dashboards and reports. : Graduate with 8+ years of experience in KPO/BPO or back-office operations. Minimum 1-2 years in a team lead/shift management role. Strong leadership, communication, and conflict-resolution skills.

SkillFull stack (Shift Manager ) Key responsibility: The Shift Manager oversees end-to-end operations for the AI extracted statements verification team, ensuring timely task completion, quality control, and coordination across roles for the respective shift. Responsibilities: Manage day-to-day operations for assigned shift. Ensure timely and accurate handling of AI extracts by associates. Coordinate with QA, Data Analysts, and client teams. Track productivity, SLAs, and manage shift rosters. Handle escalations and provide mentorship to team members. Maintain operational dashboards and reports. : Graduate with 8+ years of experience in KPO/BPO or back-office operations. Minimum 1-2 years in a team lead/shift management role. Strong leadership, communication, and conflict-resolution skills.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in iterative design processes, ensuring that applications align with business objectives while maintaining a focus on user experience and efficiency. Your role will also include testing and validating applications to ensure they meet the defined requirements, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation for application designs and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of application design principles and methodologies.- Experience in integrating applications with existing systems and platforms.- Familiarity with agile development practices and tools. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Pune office.- A Bachelors Degree in Computer Science or IT or Engineering or related field is required. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

A Team Lead (Ops) is responsible for ensuring that solutions and services are delivered to customers and stakeholders on time and in line with the SLA, company policies and controls. Provide direction, instructions and guidance to the team for achieving the set goal. High proficiency in Verbal /Written English. Knowledge of MS Office, G Suite. A Clear Communicator. Strong Organization Skills. Confident in the Team. An Example of Integrity. Influential in Core Areas. Powerful Facilitator. A Skilled Negotiator. Provide status reporting of team activities to the reporting manager. Keep the reporting manager informed of task accomplishment, issues and status. Serve as a focal point to communicate and resolve interface and integration issues with other teams. Escalate issues which cannot be resolved by the team to reporting manager. Provide guidance to the team based on management direction.

Urgent Opening for Event Manager Operations - Experiential - Bangalore Posted On 27th Oct 2015 06:03 AM Location Bangalore Role / Position Event Manager Operations Experience (required) 3 plus years Description Our Client is one of leading integratedexperiential communication solutions company. One of Asias foremostExperiential Communications agencies with a formidable track record of award winning work across diverse verticals and formats from integrated campaigns to trade shows to conferences to multi city road shows Duties and responsibility Coordination with operations team for day to day monitoring of activity, receiving feedback, crisis management Vendor Management Pre & Post Event Planning Execution of event If Interested, please share your updated profile Send Resumes to -->Upload Resume

Urgent Opening for Executive / Manager Operations - Events - Chennai Posted On 15th Feb 2016 11:00 AM Location Chennai Role / Position Executive / Manager Operations & CS Experience (required) 2 plus years Description Our Client is a leading 360 degree Advertising agency based in Chennai Designation: Executive / Manager - Event Operation & CS Location: Chennai Experience: 2 yrs for Executive, 5 yrs for Manager Duties and responsibility To handleindividuallyfor day to day monitoring of activity, receiving feedback, crisis management Vendor HandlingFinalization of appropriate vendors at the optimum costs as per project and ensuring that they achieve all the deliverables committed by them. To maintain good working relationship with all vendors and associates for the smooth execution of an event. Creation and presentation of post project reporting and analysis as per client guidelines Pre & Post Event Planning Execution of event If Interested, please share your updated profile along with ctc details Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Urgent Opening for Manager Operations - Health Portal - Mumbai Posted On 24th Aug 2016 12:33 PM Location Mumbai Role / Position Manager Operations Experience (required) 5 plus years Description Key responsibilities include: Developing and implementing the processes SOP review and maintenance Improve the operational systems, processes and policies in support of organisations Mission, support better management reporting, information flow and management, business process and organisational planning. Manage and increase the effectiveness and efficiency if Support Services, through improvements to each function as well as coordination and communication between support and business functions. Play significant role in long-term planning, including and initiative geared toward operational excellence. Oversee overall management, planning systems and controls. Coordination and Supervision - Coordinate, manage and monitor the workings of Operations Team. Monitor, manage and improve the efficiency of team. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Contribute towards the achievement of companys strategic and operational objectives Manage a team. Implementing in-house ERP Be available to affect the performance of the team. Administer training programs for new hires and existing staff. Motivate and encourage the team through positive communication and feedback Experience & Skill set Should have previous experience of handling a team of atleast 10 executives. Problem solving ability and Analytical Savvy. Self-Starter. Have an ability to conceptualize and push Passion to architect and experiment with new ideas; ability to think through these pilots/initiatives and deliver clean outcomes. Ability to work and lead cross functional team efforts Discipline to bring rhythm to all projects and initiatives - through sustainable systems, processes and review mechanisms Strong understanding of business and strategy with stellar communication to interact & influence a variety of stakeholders If interested, please share your updated profile along with ctc details Send Resumes to kishore.expertiz@gmail.com -->Upload Resume

As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applicationsand any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Urgent Opening for an Asst Manager- Operations-Media-Bangalore Posted On 02nd Dec 2016 10:49 AM Location Bangalore Role / Position Asst Manager-Mall Operations Experience (required) 1-3 yrs Description Our Client is Global Media company Designation :Assistant Manager Operations Location :Bangalore QualificationAny Degree Experience1 or 2 years Skill set: Basic computer knowledge, Proficient in excel, word and outlook Knowledge of CAD would be an added advantage. Reporting to Manager - Operation Job description: Understand and coordinate for Media installation both internally and externally to ensure media installation is as per approved plan. Tracking and updating various tools to be ensure up to date tracking of media installation process Coordinate with Mall authorities for execution of media within the schedule time Handle a team of 4 members and job related to daily operations and functioning of media installed at the Mall. Need to monitor and check regular upkeep and monitor the media installed Need to co-ordinate with sales team and Mall authority for creative approval and complete installation Need to send media report on weekly basis to operation manager Need to update team daily/weekly on the work schedule. Need to maintain weekly report on the cleaning and maintenance of the media. Need to send weekly report on the media installation to Planning and yield team. Need to co-ordinate with vendors and complete the job within scheduled time. Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Urgent Opening for Team Manager - Holiday Resorts - Chennai Posted On 17th Dec 2015 03:01 AM Location Chennai Role / Position Team Manager Experience (required) 3 plus years Description Our Client: is a part of the Leisure and Hospitality sector of the groupand brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the companys flagship brand, today has a fast growing customer base of over 183,000 members and 45 beautiful resorts at some of the most exotic locations in India and abroad. Parentage: We are part of the USD 16.7 billion multinational Group. With over 180,000 employees in 100 countries across the globe, the Group is also among Indias top ten Industrial Houses with interests in aerospace, aftermarket, agribusiness, automotive, components, consulting services, defense, energy, farm equipment, finance and insurance, industrial equipment, information technology, leisure and hospitality, logistics, real estate, retail, and two wheelers. Domain Expertise: Over the last decade, we established itself as a market leader in the family holiday business. The company has followed a two pronged strategy rapidly increasing its bouquet of resorts to provide more variety in holidaying options and enhancing its service levels to its members to provide delight at every point of interaction. All our resorts are totally geared to cater to a variety of holiday needs and experiences in all areas of operation, from housekeeping to food & beverage to holiday activities. Creating and managing the holiday experience is a core strength. Mission :Good Living. Happy Families. Vision: We will be among the Top 5 VO companies of the world in terms of member base by FY 2016 LocationChennai Job Title Team Manager -Reports to Branch Manager (CTC upto 6lacs) Job Purpose :To maximize the sales of a company's goods or services in manydifferent settings. The incumbent is also involved with identifying new markets and business opportunities Key Responsibilities: To identify potential customers, create and close new business opportunities in line with the strategic direction of the company. To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service is met at all times. To prepare sales proposals for prospective clients. Regular liaison sales/Pre-sales and Member Relations Department Any other activities as defined by the Branch Manager Candidate Profile: Experience Required 3 to 5 years of experience Should have a minimum of Bachelors degree in business administration or a related field Candidate should be ready to travel across Tamilnadu (Frequency 4 Times in a Month) Candidate should be comfortable workingon Saturday&Sunday Candidate should be Presentable & should have above average communication Candidate with Product / Insurance & Concept selling background will be beneficial Candidate should have two wheeler along with valid driving license Desired Industry: FMCG, consumer durables industry, Service sector like Telecom, personal financial products etc. if Interested, Please share your updated profile along with CTC details Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Urgent Opening for DM-Operation-Chennai Posted On 20th Jul 2015 07:51 AM Location Chennai Role / Position Deputy Manager -Operations Experience (required) Chennai Description Our client is a leading globaltraveland destinationmanagementservices company Position -DeputyManager-Operations Location -Chennai India Job Profile Scheduling of TourManager Maintaining of Tour cost as per the SOM Customer Service & SpaceManagementOn Tour To Maintain Relationship with suppliers &OperationTeam To cross check invoices & Claim Breakages To look into customer complaints on Road Responsible for GrossOperationProfit across Destination GrossOperatingProfit of Tours Customer Satisfaction Improving staff productivity Coordination with suppliers and DestinationManagementCompanies Coordination with corporates and customers for all pre departure formalities Candidate Profile Attribute Education & Training Graduate in any stream with a Diploma or Degree in TravelManagement. Work experience(if adequate) 5-6 years Expert Knowledge Thorough understanding of Travel systems & procedures. Strong knowledge about the international destinations. Others Excellent interpersonal and communication skills. Negotiation Skills Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Urgent Opening for Deputy Manager-Operations-Travel Posted On 15th Jul 2015 11:12 AM Location Chennai Role / Position Deputy Manager-Travel Operations Experience (required) 4-6yrs Description Our Client is a leading globaltraveland destinationmanagementservices company Position -DeputyManager-Operations Location -Chennai India Job Profile Scheduling of TourManager Maintaining of Tour cost as per the SOM Customer Service & SpaceManagementOn Tour To Maintain Relationship with suppliers &OperationTeam To cross check invoices & Claim Breakages To look into customer complaints on Road Responsible for GrossOperationProfit across Destination GrossOperatingProfit of Tours Customer Satisfaction Improving staff productivity Coordination with suppliers and DestinationManagementCompanies Coordination with corporates and customers for all pre departure formalities Send Resumes to sbharathwajan.expertiz@gmail.com -->Upload Resume

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.

Urgent Opening for Sales Leader- Bangalore Posted On 04th Jul 2019 12:17 PM Location Bangalore Role / Position Sales Leader Experience (required) 7+ years Description Responsibilities Build and manage a 50-member global insidesales team supporting $30 MNsales per year Be accountable for revenue targets and building a high-performance team. This person will be instrumental in establishing a best-of-breedsales team, and pivotal in ensuring the success of this project. They will lead from the front in achieving their own targets, whilst ensuring the whole team deliver their results in a positive and professional environment consistent with global standards. Team Management and development. Lead the team by example at all times to achieve the required KPI and ensure SLAs are met. Monitor and perform ongoing coaching and development planning with each individual. Agreesales targets with the Global HeadSales and lead by example through consistently exceeding set targets whilst ensuring all direct reports are delivering on individual expectation. Candidate profile At least 5 years experience insales management and/or insidesales operations and 3 years experience in B2Bsales . Driven, accountable, open and a team builder. Reports to (Global Head ofSales & Marketing, Chicago based) and (Head of Customer Success, Bangalore based) Please let me know if you would be interested Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Urgent Opening for Customer Success Associate - Koramangla-Bangalore Posted On 12th Aug 2015 09:18 AM Location Koramangla-Bangalore Role / Position Customer Success Associate Experience (required) 1-3 years Description Our client is data integration company that helps users move data from various business apps with ease. They recently received a $2 million funding and are poised to capture the market. As a part of this expansion, they are currently looking for a Customer Success Associate with an exceptional portfolio. What is the role When its about Customer Success, we hold ourselves to a high standard. In fact, one of our company values is to create a WoW experience for our customers and we are constantly measuring ourselves on it. The goal of our Customer Success team is to Delight (not just satisfy) our customers as often and creatively as possible. To delight our customers, we need to keep getting better everyday - that's where you come in! We are looking for a customer success associate who proactively ensures that our customers realize value using our product. As a CS associate, you are responsible for the entire lifecycle of the customer - starting from the day one of free trial signup. You stick with them at every step of the way to ensure they get the most value from the product. You will build value-based customer relations. Youre a great match if you: love helping and working with customers all day along take pride if customers realized the value of a product enjoy acting as a team player between multiple functions like business, product, and customer relations. What will you do in this job Become a our client product expert so that you can teach our customers on the value and usage of each part of the our client product. You will also apply your domain (functional) expertise to discuss best practices with customers. Ensure that more customers are using our product often and deep Take care of our free trial customers during their initial engagement (first 60-90 days of signing up) and give them an awesomeexperience so that they get converted into paid customers. Control Churn, Retain our paid customers and ensure that they are continuously realizing the product value. Improve customer health score overall - NPS scores, 1st app experiences, customer testimonials etc. Learn from customers on a continuous basis and get feedback about the product and the CS experience Collaborate with Product management team to enhance the product Track and Maintain data in CRM and other internal tools / dashboards What skills do you need A true passion to help and serve customers. Happy to talk to customers all day long. 1-3 years prior experience in customer success or client success teams in the software industry Youre a self-starter. No one needs to push you or manage you. You take charge and deliver. Superb presentation skills - both written and verbal You have a natural curiosity about technology and it doesnt intimidate you Patient ; well organised ; a good listener and a teacher Detail-oriented, extremely well organized, able to juggle many tasks Sales call in the morning, Customer Onboarding in the afternoon, number crunching at 4pm, customer development interview in the evening etc. Send Resumes to girish.expertiz@gmail.com -->Upload Resume