7331 Operations Management Jobs - Page 49

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

Role & responsibilities 1. Pilot Plant Operations Management: Supervise and lead a team of technicians and operators to ensure efficient and safe operation of the pilot plant. Develop and implement standard operating procedures (SOPs) for various pilot plant processes and activities. Coordinate with cross-functional teams, including research and development, engineering, and analytical to ensure seamless integration and execution of pilot plant activities. Monitor and maintain equipment and instrumentation, ensuring their proper calibration and functionality. Troubleshoot and resolve operational issues to minimize downtime and optimize productivity. Ensure compliance with safety protocols, environmental regulations, and good manufacturing practices (GMP) during pilot plant operations. 2. Process Development and Optimization: Collaborate with R&D teams to design, develop, and scale-up new processes and technologies for pilot-scale production. Conduct experiments and trials to optimize process parameters, yields, and efficiencies. Analyze and interpret data generated from pilot plant experiments, identifying trends and recommending improvements. Work closely with engineers to evaluate and select appropriate equipment and technologies for pilot plant operations. Document and maintain comprehensive records of pilot plant activities, including process parameters, batch records, and deviations. 3. Project Management: Plan and execute pilot-scale production campaigns in accordance with project timelines and objectives. Coordinate with internal stakeholders to ensure timely availability of resources, materials, and utilities required for pilot plant operations. Monitor project progress and provide regular updates to management, highlighting any potential risks or deviations from planned schedules Collaborate with external vendors and contractors, as necessary, to procure equipment, supplies, and services for the pilot plant. 4. Training and Compliance: Train and mentor pilot plant staff on standard operating procedures, safety protocols, and quality standards. Ensure compliance with regulatory requirements, quality management systems, and company policies. Participate in audits and inspections, addressing any findings and implementing corrective actions. Stay updated with industry trends, technological advancements, and best practices related to pilot plant operations Preferred candidate profile Should possesses strong knowledge of chemical processes, unit operations, and equipment commonly used in pilot-scale manufacturing Familiar with process optimization techniques, statistical analysis, and experimental design Excellent leadership and team management skills, with the ability to motivate and inspire a diverse group of individuals Strong project management abilities, including the capability to prioritize tasks, manage resources, and meet deadlines Effective communication skills, both verbal and written, with the ability to interact with cross-functional teams, senior management, and external stakeholders Attention to detail, analytical thinking, and problem-solving skills Takes personal responsibility to make things happen and continuously raise the bar. Displays a high degree of emotional maturity and awareness of own impact. Defines and leads change initiatives for own work area Continuously raises the teams performance to best in class levels and creates a culture of high accountability

Managing & coordinating with the Tele-calling team end-end flow for business loans. This includes generating more leads, manage customer expectations, document collections, reporting etc. Ensuring timely sharing of leads with the partners including enabling mechanism for automated sharing Manage and coordinate operation process internally and externally. Have an exact understanding of the end to end process at partners end and ensure proper follow-up mechanism for customers & leads. Ensure regular/daily Reverse MIS from partners and internal stakeholders Analyse Reverse MIS to identify gaps in sales process at partner's end and recommend & implement solution. Ensure timely sharing of Reverse MIS with Finance for invoicing. Track and create monthly management information reports. Ensuring operations are compliant with partner's requirement & compliance. Coordinate with Banking partners (Banking & Non-Financial) and internal stakeholders to drive business including disbursals & issuance of cards & cross-sell products. Actively engage with internal and external stakeholders to drive better funnel efficiencies including top of the funnel. Identify vendor to create whole CRM framework. Gathering feedback and requirements from relevant stakeholder Educational Qualifications: -B.Tech/B.E in Computers Candidate Attributes: Education Criteria : 80% and above in classes 10 and 12 B.Tech (CS/ IT) and MBA Skill Set: Minimum 3-6 years of experience in running operations, call center, sales channel in a Bank/NBFC or a fintech working in lending industry. Should have lead a team on sales side and/or on fin-ops side. Exposure towards small ticket business loan, underwriting policies is encouraged.

Managing the service levels as defined in the SLA. Managing C-SAT & Quality score. Conducting Service Review Meetings. Managing Customer Expectations. KPI & KRA Ensure timely and accurate delivery of reports & MIS. Review of tickets tagged as part of SRs. Service improvement plans. Audit management. Ownership to get Tech issues of the process resolved without breaching SLA. Leading a team of agents and motivating them to achieve team SLA

We are looking for a highly motivated and skilled individual to join our team as an Assistant Manager in the banking industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to achieve business objectives and goals. Collaborate with cross-functional teams to drive growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Build and maintain strong relationships with clients and stakeholders. Monitor and control expenses to ensure cost-effectiveness. Job Requirements Graduation or Post Graduation from any stream with a minimum of 50% marks. Candidates who have completed Graduation or Post Graduation are eligible. Regular mode of education is required, including 10th, 12th, and Graduation degrees. Good communication skills in English are essential. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and problem-solving skills with attention to detail. A graduation degree following the 10+2+3 pattern is compulsory. Candidates may have a maximum of 2 years of education gap between 10th and Graduation. Graduation or Post Graduation from any stream with 50% and above Candidates who have completed Graduation / Post Graduation are eligible 10th, 12th & Graduation should be in regular mode (Correspondence, Distance Learning, Vocational, Open Schooling are not allowed) Graduation Degree (10+2+3 Pattern) is Compulsory 50% in 10th, 12th & Graduation Good Communication Skill in English is must 2 Years Gap in Education allowed between 10th & Graduation 0-2 Years of Work experience.

Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream.

Role Description Credit Risk Data Unit (CRDU) The Credit Risk Data Unit (CRDU) brings together Credit Operations and Risk Close & Analysis functions with the aim to standardize data taxonomy and provide greater transparency on residual differences between Risk & Finance. A closer alignment on data management enables us to both report and manage Risk & Finance deliverables more efficiently and contributes to our goal of building a stronger and safer DB. Relationship Management Team The Relationship Management team, as part of the CRDU model is a dedicated team to create added value for the Credit Risk Management teams by aligning operations functions and processes with a dedicated Relationship Manager who will work closely with the respective CRM teams and CRM COO to manage enquiries as key contact, prepare and distribute reporting, support process efficiencies and end-to-end resolution of systemic issues, while providing regular communication with various departments within DB. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Process Looking for a AVP who can work closely with Senior CRM Portfolio Heads as a key contact and collaborate with all stakeholders including Finance, Credit Risk, Front Office, Operations and Global Technology Manage processes of higher complexity and reporting, requiring detailed interpretation & understanding credit related information used to finalise the reports and presentations within the scope of the function. Develop proposals for improving Risk reporting process. Monitor KRIs and KPIs across key operational activities. Implement appropriate and consistent governance across all Risk management / reporting processes, including dedicated quality analysis of all reporting prior to distribution. Manage large teams / projects as required. Projects Manage and deliver on Efficiency/Optimization projects as required. Actively participate on Data quality topics/projects Collaboration Collaborate with the finance and credit risk change teams on strategic initiatives and implement changes. Coordinate ongoing and regular progress, monitor core issues identified by CRM ensuring that all issues are centrally and effectively coordinated and actioned, address root- cause issues. People Management Lead multiple teams within Risk discipline, ensuring consistent delivery and maintenance of service levels. Provide leadership/guidance on people management topics to the people managers in the team. Participate in the hiring process to source talented individuals from External/Internal sources. Providing career development planning and opportunities to staff Consciously create a workplace culture that is consistent with the overall Finance. Your skills and experience Graduate in any stream with 12+ years of relevant work experience within banking or Risk management function. Ability to analyse diverse transactional behaviour and display sound judgment during escalations. Attention to detail required to review sensitive summaries. Ability to multi-task on assignments/projects in addition to managing daily responsibilities. Experience with effective employee recruitment, developing and managing strong teams / talent pool. Strong Stakeholder management experience. Work well under pressure and meet deadlines. Detailed knowledge of Credit Risk or other Risk systems is beneficial. Knowledge of financial markets and investment vehicles. Effective communication skills (verbal and written). Proficiency in Microsoft Excel (Word, Excel, PowerPoint, and Access). Data management and problem solving skills.

As a Senior Product Delivery Associate in Custody Product Development team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities Collaborate with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies Support the completion of change management activities across functional partners and monitors adherence to the firm s risk, controls, compliance, and regulatory requirements Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources Partner with Operations to identify and remediate existing manual workflows Work with the technology team in the development of the strategic P&S infrastructure Coordinate the user testing and rollout of new P&S products, managing feedback and implementing additional enhancements based on priorities Manage effective working group meetings across Product, Operations and Technology to deliver on key services and tools Partner with Sales & Marketing/Client Service to develop, brand and communicate new products to our external clients Required qualifications, capabilities, and skills Minimum 5 years of experience or equivalent expertise in product management or a relevant domain area Demonstrated performance in either product management or relevant domain area Experience executing operational management and change readiness activities Experience in product deployment processes Guide product enhancements through requirement development, product testing and release management; deliver on-time and under-budget Ability to work with large volumes of data and convert into a reportable format Steer and measure business results through strategy development, business planning, general knowledge and skills Steer results through people, communication, influence management and interactions Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle Experience in Client reporting Swift/VPR or any other tool Personally, accountable for achieving key milestones on a roadmap Initiative be able to move initiatives forward in a cross-functional and matrixed organizational model Facilitate design workshops and brainstorming sessions. Strong analytical skills with complementary communications and presentation skills A contributor who is comfortable working in a self-directed mode on multiple assignments

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Manager within JPMorgan Chase, you will play a crucial role in our Global Cash Asset Management Vision team. Working closely with the Expense Leadership Team and Service Owners, your focus will be on achieving all associated organizational and workforce aligned objectives. You will ensure the right cash is in the right place, at the right time, with maximum transparency. Your role will also involve promoting innovative solutions for efficient operations and prioritizing key technology enhancements across the Expense team to support productivity and control enhancements. Job Responsibilities Work with the Cash Account Platform Expense Service Owner to achieve all associated organizational and workforce-aligned objectives. Ensure, in support of our key values, that the right expense is in the right place, at the right time, with maximum transparency. Partner with the CAM Expense service lead in managing the critical outcomes for Nostro Pool residual balances. Ensure that all work items are completed as per the agreed timelines and in line with BD deliverables. Drive innovative solutions for efficient operations and prioritize key technology enhancements across the Expense team to support productivity and control enhancements. Exhibit strong partnership abilities. Constantly review and update internal processes to enhance efficiency through automation, better employee, and stakeholder experience. Build, support, and maintain automation workflows developed on Alteryx, Tableau tools, or any other Business Intelligence capability. Collect, collate, and analyze data sets from sources across platforms for the purpose of advancing the Expense service. Partner with the global stakeholder team to enhance the Expense process. Participate in various testing related to system enhancement, project implementation, and new onboarding to expense initiatives. Required Qualifications, Skills and Capabilities Project Management - execution focused and risk aware, a problem solver who can articulate clear and workable solutions. Experience with Business Intelligence capability such as Tableau/Alteryx Operations management experience - Cash, Payments or Finance Process design - understand the strategic objective and work to a pre-agreed framework. Data Management - able to effectively apply best practices in data management without compromising speed and quality. Data Analysis - skills to source, analyze and visualize large data sets that leads to usable outcomes. Data Design - the ability to identify and deploy design choices that enable sustainability, scalability, and adaptability. Preferred Qualifications, Skills and Capabilities Using data to contribute to the key outcome of covering Expense for every cash account at JPMC. Role: Program Manager - Technology / IT Industry Type: Financial Services Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Technology / IT Education UG: Any Graduate PG: Any Postgraduate

As a Product Delivery Analyst in the AIML and Data Platform team, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.. Job responsibilities Build and maintain relationship with client to understand their data needs and requirements. Serve as the primary liaison for clients, ensuring their needs are met and fostering long-term relationships. Lead and coordinate the implementation process, ensuring timely delivery of solutions that meet client specifications. Conduct regular client meetings to review progress, gather feedback, and identify opportunities for enhancement. Develop and deliver training sessions to empower clients with knowledge of platform features and best practices. Create and enable efficiency through the creation of runbooks, as well as document opportunities for process automation. Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines Required qualifications, capabilities, and skills Formal training or certification on Product Development concepts and 1+ years applied experience Excellent communication and listening skills with a strong focus on client satisfaction Strong at building relationships and working on cross-functional teams, Ability to work autonomously, identify and solve problems and know when to escalate issues Broad understanding of complex enterprise solutions and architectures, including cloud, data management and APIs Functional skills in Python, SQL and other database technologies Exposure to operational management and change readiness work-streams Preferred qualifications, capabilities, and skills Basic understanding of financial markets and Securities Services (custody, middle office and accounting) Familiar with Data Visualization tools. Emerging knowledge of product release and deployment processes Experience in Data Science or similar field

Designation:- Senior Manager Department:- Group Operations Location:- Goregaon East IT Park Job Description : Understanding of Group Insurance processes, operations standards, industry regulations, SLAs. Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams Like Projects, Underwriting, compliance, IT, sales to align operational goals. Implement and monitor best practices to optimize workflow efficiency and service quality. To manage, mentor, motivate and lead team. Ability to priorities and manage multiple task efficiently. Good Verbal and written communication MIS and data preparation and presentations Qualifications: Bachelors degree in Business Administration, Insurance, Finance, or a related field, (Master’s degree preferred). Minimum 4-5 years of experience in insurance operations, with at least 2 years in a managerial role.

Role & responsibilities Assist in planning, executing, and tracking operational workflows and projects. Provide operational support for course onboarding, mentorship programs, assessments, and partner tie-ups. Cross-functional coordination across operations, market research, sales, marketing, product, legal, partnerships, HR, finance and top management to ensure alignment and timely delivery. Maintain operational dashboards, reports, and trackers (using Excel/Google Sheets, Zoho, or Salesforce CRM). Support cross functional dependencies to smoothly streamline operations and efficiency. Support onboarding clients and managing end-to-end vendor communications. Ensure documentation, SOPs, and process workflows are up to date and follow by Identify process inefficiencies and propose actionable improvements. 1-3 years experience (preferred in EdTech, SaaS, HRTech, or Consulting domains) Strong communication and coordination skills. Proficiency in MS Office suite, Reporting & Dashboards tools, CRM tools (Zoho/Salesforce). Attention to detail, time management, and a problem-solving mindset. Ability to handle multiple tasks and support stakeholders in a fast-paced working environment. Track and manage the deadlines Prior experience in EdTech, HRTech, SaaS, or AI based fast-paced startup environment operations. Familiarity with recruitment workflows, LMS platforms, or assessment tools. Knowledge of operational tools (CRM, Project management, etc.)

Experience in patient service is required. To implement and manage operational plans. Developing departmental goals and objectives for workers to improve the patient experience Managing the hospital policies and procedures, ensuring that best practices are followed. Find ways to increase quality of patient's service. Leadership quality .

We are looking for a skilled professional to join our team as a Manager in Incedo Technology Solutions Ltd., located in the Banking/Financial Services / Stockbroking / Securities industry. The ideal candidate will have 7-10 years of experience. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to achieve business objectives and drive growth. Lead and motivate teams to meet their targets and goals. Analyze market trends and competitor activity to identify opportunities and threats. Build and maintain relationships with clients and stakeholders. Monitor and control expenses to ensure cost-effectiveness. Job Requirements Proven experience in a similar role with a strong track record of success. Excellent leadership and management skills, with the ability to inspire and guide teams. Strong analytical and problem-solving skills, with attention to detail and strategic thinking. Effective communication and interpersonal skills, enabling building strong relationships. Ability to work under pressure and meet deadlines in a fast-paced environment. Strong knowledge of financial services and securities, with industry-specific expertise.

Strategic Planning & Execution/Logistics, Inventory & Supply Chain Oversight/Customer & Sales Operations Support/Process & Efficiency Management/Team Leadership & Coordination/Technology & Automation/Reporting Required Candidate profile Strong leadership and organizational abilities. Analytical mindset with attention to detail Effective communication, problem-solving & decision-making. Proficiency in Excel, ERP systems

Role Responsibilities: Lead and mentor a 15-member Customer Experience team ensuring service excellence. Manage key operator accounts, addressing escalations and ensuring SLA compliance. Monitor and analyze KPIs to drive operational improvements and enhance customer satisfaction. Collaborate with internal teams to resolve issues and implement customer-centric solutions. Job Requirements: Bachelor's degree with 35 years of team management and KAM experience. Strong analytical, problem-solving, and communication skills. Proficient with CRM tools, Microsoft Office, and Google Workspace. Ability to thrive in a fast-paced, multi-priority environment.

Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Bus & Movies Line of Business.The ideal candidate will possess a strong understanding of operations management, excellent analytical skills, proven people management abilities, and prior experience in managing customer support through a Key Account Management (KAM) role. This role is crucial in ensuring a smooth and positive experience for our bus & movie customers and partners. Responsibilities: Team Management: Supervise, coach, and mentor a team of Customer Experience Specialists [Team size 15 Members]. Conduct regular performance reviews, identify training needs, and create development plans. Monitor team performance against key metrics (e.g., resolution time,customer satisfaction scores, first contact resolution). Manage team schedules and ensure adequate staffing levels. Foster a positive and collaborative team environment. Customer Experience: Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to enhance the customer experience. Operational Excellence: Monitor key performance indicators (KPIs CSAT, Re-Open, Repeat, FRT, ART, Service level adherence) and identify areas for improvement in operational efficiency. Implement process improvements and best practices to enhance team productivity and customer satisfaction. Strong collaboration with other departments (e.g., Business Development Team, Bus operators/Movie Operators, product, engineering) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service and bus operations. Key Account Management (KAM): Build and maintain strong relationships with key bus/Movies operator partners. Act as the primary point of contact for assigned bus operators. Address customer concerns and proactively identify opportunities to improve by collaborating with Bus partners/Cinema operators. Work with the Business Development team and Partners to ensure seamless integration and smooth operations. Negotiate service level agreements (SLAs) and ensure compliance. Reporting and Analysis: Prepare regular reports on team performance, customer experience metrics, and KAM activities. Analyse data to identify trends and insights that can be used to improve customer service, operational efficiency, and operator relationships. Use data to make informed decisions about resource allocation, process improvements, and KAM strategies. Qualifications: Bachelors degree in a related field preferred. Proven experience in managing and leading a team. Sound knowledge of operations management principles and best practices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Experience in a Key Account Management (KAM) role is essential. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate.

Roles and Responsibilities Manage client relationships, ensuring timely delivery of services and meeting their expectations. Plan and execute marketing activities, promotional campaigns, exhibitions, events, and offline marketing initiatives. Oversee event operations from planning to execution, including logistics management. Develop strategies for brand promotion through various channels (online/offline). Ensure seamless coordination between team members to achieve project goals. Desired Candidate Profile 4-9 years of experience in client servicing & operations or related field. MBA/PGDM degree in Any Specialization; PG Diploma preferred. Proven track record of handling multiple projects simultaneously while maintaining high levels of quality control.

Build and maintain strong relationships with key clients in the retail agribusiness sector, ensuring high levels of customer satisfaction and retention. Identify and capitalize on new business opportunities by understanding market trends and customer needs within the agricultural retail space. Develop and implement strategies to drive sales growth and achieve financial targets for retail agri products and services. Provide expert advice and product recommendations to clients, ensuring they are aware of the latest offerings and solutions. Collaborate with cross-functional teams (marketing, sales, operations) to streamline processes and enhance service delivery to clients. Conduct regular market research and competitor analysis to stay ahead of industry trends and adjust business strategies accordingly. Manage client portfolios, ensuring timely resolution of issues, addressing concerns, and ensuring smooth day-to-day operations.

Responsibilities Work with the vendor partners, Global Vendor Operation (GVO) teams and cross-functional stakeholders to design and improve training programs, and build roadmap for execution. Work with vendor partners to identify process and tooling needs to optimize learning effectiveness, work with cross-functional leadership to drive consensus and plan for execution. Structure and communicate complex and ambiguous business issues, and articulate in a digestible fashion to broader business audience. Act as a subject-matter specialist for internal business consulting projects, focusing on a variety of organizational, operational, and strategic initiatives. Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in operations management. 10 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes. Preferred qualifications: MBA or Master's degree. Experience in support operations or Trust and Safety space. Experience with scaled vendor extended workforce. Experience in consulting or growing stage startup companies Excellent problem-solving skill, with the ability to work in fast-paced environment.

As a Chief Executive Officer at Step Out Holidays Destination Management Company, you will play a pivotal role in overseeing the overall operations of the company based in Kozhikode. Your responsibilities will encompass various key areas such as finance, operations management, business planning, sales, and strategic planning. This full-time on-site position requires a forward-thinking individual who can lead the development and execution of long-term strategies to drive company growth and ensure operational excellence. To excel in this role, you must possess strong skills in finance and operations management, along with a proven track record in business planning and strategic development. Your ability to drive sales and business development initiatives will be crucial in enhancing the company's revenue streams. Excellent leadership and interpersonal skills are essential as you will be required to make high-level decisions and manage multiple priorities effectively. Ideally, you should hold a Bachelor's degree in Business Administration, Management, or a related field, with an MBA being preferred. Previous experience in the travel and tourism industry would be advantageous in this role. If you are a dynamic professional who thrives in a fast-paced environment and is capable of steering a tour operating company towards success, we invite you to join our team at Step Out Holidays Destination Management Company.,

We are seeking a detail-oriented HR and Operations Executive to efficiently manage HR functions and support day-to-day operations. The ideal candidate should be proactive, capable of multitasking, and handling responsibilities effectively. In the Human Resources domain, you will be responsible for sourcing, screening, and interviewing candidates. Additionally, you will coordinate and conduct new hire orientations, maintain employee records encompassing attendance, salary, contracts, and documentation, and address employee queries and concerns. You will play a crucial role in facilitating conflict resolution, providing HR policy guidance, organising employee engagement activities, assisting with performance appraisals, and tracking employee development. Furthermore, you will support training and development initiatives while ensuring compliance with labour laws and company policies. Regarding Operations, your responsibilities will include assigning daily tasks, creating team reports, cold-calling and educating clients about our business solutions, and preparing quotations, presentations, and bids. You will handle incoming client queries, assign them to relevant departments, and ensure timely responses. Additionally, you will collaborate with vendors for procurement and services, maintain vendor relationships, negotiate contracts, assist in project planning and execution, monitor progress, and report key metrics. You will also oversee office maintenance and ensure a safe work environment for all. Requirements: - Education: Graduate/Post Graduate - Experience: 3 to 6 years - Location: Gurgaon - Office Timing: 9:30 AM - 6:30 PM (Monday to Saturday) - Immediate Joiners Only If you believe you possess the necessary skills and experience for this role, please forward your CV to hr@we4u.co with the subject line "Job Application for Executive - HR & Operations". This is a full-time position with benefits including cell phone reimbursement, day shift schedule, and performance bonus. The expected start date for this role is 26/08/2024.,

Job Description: You will be serving as a full-time Banquet Floor Manager at an on-site location in Lucknow. Your primary responsibilities will include overseeing the day-to-day operations of banquet events, ensuring high levels of customer satisfaction, managing a team of staff members, and collaborating with different departments to ensure seamless event execution. Your role will also involve conducting staff training sessions, addressing customer queries and issues, and ensuring the overall efficiency and success of events. To excel in this role, you must possess strong skills in customer satisfaction and customer service, along with excellent communication abilities. Experience in operations management is crucial, as you will be responsible for ensuring the smooth functioning of all banquet events. Your proficiency in training and managing staff effectively will be key to maintaining high standards of service. Strong organizational and time management skills are essential, and prior experience in hospitality or event management would be advantageous. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred for this position.,

Creating business plans and strategies. Promoting & developing the company's brand. Lead a team to achieve business goals. New business opportunities & new business partners. Relationship building with clients, suppliers, and stakeholders. Required Candidate profile Female Candidates are preferred. Experience - 1.5 years to 4 years Can join us in 30 days or less. Fine with 6 days working. Shift time - 11 AM to 7 PM.

Having min 10 years experience in Crew manning and management at ships. Planning with the clients for their crew requirement and deployment accordingly. Identify and build a high quality, diverse pool of marine crew personnel. Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Education UG: Any Graduate