7044 Operations Management Jobs - Page 31

KPMG India is looking for Assistant Manager - CRM Technical to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

KPMG India is looking for Analyst - Accounting Controlling and Reprting Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.

Mahindra & Mahindra Limited. is looking for Senior Manager - Corporate Farming to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

Supervise Production & Quality Maintain TAT as per client SLA Prepare reports for internal & external customers Daily team meetings Manage prohance utilization Monitor team members, provide coaching & feedback as required Maintain leave planner & manage attendance Identify EWS and minimize attrition Communicate with clients by emails & telephone as required Strong knowledge in ICD, CPT coding

""" Checks for completeness and appropriateness of source data. Involved in fact finding, information search and data gathering. Verifies and compiles data. Identifies and resolves routine and recurring problems. Skills Required Ability to analyze and process transactions based on rules. Able to integrate knowledge as a skilled specialist. Possess strong domain knowledge in Healthcare and Insurance domain. """

Checks for completeness and appropriateness of source data. Involved in fact finding, information search and data gathering. Verifies and compiles data. Identifies and resolves routine and recurring problems. Skills Required Ability to analyze and process transactions based on rules. Able to integrate knowledge as a skilled specialist. Possess strong domain knowledge in Healthcare and Insurance domain.

Summary Directs the development of submission of product registration, progress reports, supplements, amendments, and/or periodic experience reports. Provides strategic product direction to teams on interaction and negotiates evidence with regulatory agencies. Interacts and negotiates with regulatory agency personnel in order to expedite approval of pending registration and answers any questions. Serves as a regulatory liaison on the project team throughout the product lifecycle. Ensures rapid and timely approval on of new drugs, biologics/biotechnology and/or medical devices and continued approved status of marketed drugs or medical devices. Serves as regulatory representative to marketing or research project teams and government regulatory agencies. Provides advice to development and/or marketing teams on manufacturing changes, line extensions, technical labeling, appropriate regulations and interpretations. Coordinates, reviews, and may prepare reports for submission. About the Role Key Responsibilities Is responsible for implementing regulatory strategy and managing operational activities for assigned medium regions. Provides input into global regulatory strategy and contributes to Regulatory Functional Plan (RFP) and Seed Document, or their equivalents, including identification of gaps or risks in global strategic plan for assigned regions. Partners with regions to align on regulatory strategy in order to fulfil business objectives -Implements RFP across assigned regions. Determines requirements and sets objectives for Health Authority (HA) interactions with DRA GPT representative and/or GTAL. Facilitates preparation and finalization of briefing books and contributes to preparation of summary documents. Develops and implements plans for timely response to HA requests and coordinates responses. May serve as local HA liaison depending on location (e.g., FDA or EMA). Drives coordination, planning, and submission of dossiers in assigned regions worldwide. Review of global dossier summary documents. Develops and implements plans to avoid/minimize clock stops during submission review. Reviews, approves and submits Clinical Trial Applications (CTAs) and Investigational New Drugs (INDs). Reviews and submits Risk Management Plans. May lead negotiations for regional approvals independently or with DRA GPT representative and/or GTAL. Responsible for facilitating timely submission and approval of dossier with HAs under the guidance of the DRA GPT representative and/or GTAL. Erroneous decisions result in critical delays and modifications to projects or operations; cause substantial expenditure of additional time, human resources, and funds; and jeopardize future business activity -Contributes to and often leads the development of departmental goals and objectives. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Minimum Requirements: Functional Breadth. Cross Cultural Experience. Operations Management and Execution. Project Management. Why Novartis: Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve thisWith our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future togetherhttps: / / www.novartis.com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for youSign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https: / / talentnetwork.novartis.com / network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Update and distribute performance data spreadsheets. Responsible for organizing and facilitating weekly and monthly ED/AD/DnA & LTs meetings. Implement and support forums and campaigns of BNI Vapi Valsad. In charge of welcoming and assisting international speakers and guests. Attend all inquiries received via email and phone keeping the Operations Coordinator informed. Ensure that any assistance needed by the Directors and National Office Team is provided to them in a timely manner. Attend all National Office Meetings as required and update the Team Members on all information needed by them in a timely manner. Support all events of BNI Vapi-Valsad. Perform other operational coordination tasks as required. Preparing Data/Reports needed by National Team ND, Head of Operations, District Directors, Training Team etc Preparing Presentations needed by Head of Operations and other National Office Team Members Distribute Chapter Traffic Lights to EDs/RDs/SFs highlighting the key achievements Distribute World Traffic Lights and 3+1 Traffic Lights to all EDs/RDs/SFs highlighting the key achievements Scheduling calls for Head of Operations as needed Qualifications Required: At least 1 year of experience in operations, customer service, or a Bachelors degree in business administration, English language, or related fields. Bilingual. Strong critical thinking, time-management, interpersonal and verbal communication skills. Attention to detail and problem-solving skills. Ability to maintain the confidentiality of company information. Proficiency in MS Office (MS Excel and MS Outlook, in particular). Ability to work under pressure and meet deadlines. Preferred: Proficient in English communication, with IELTS certification

Location: Chennai Requirements: ITI/Diploma with 3+ Years of experience in similar industry Knowledge of Conveyor Basics, Splicing, Fastner fixing are required Exposure to lean management & multi-tasking skills Understanding of 5S and basic quality standards Openness to work Onsite and other plants. Proficiency in languages - Hindi/English

Lodha Group is looking for Associate Manager CM Civil to join our dynamic team and embark on a rewarding career journeyTeam Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development.Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation.Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles.Project Coordination: Oversee projects, initiatives, or tasks within the department, ensuring that deadlines are met and objectives are achieved.Communication: Foster effective communication within the team and with other departments, conveying goals, expectations, and updates to ensure alignment.Problem-Solving: Address challenges and issues that arise within the team or department, working to find solutions and implement process improvements.Budget Management: Contribute to budget planning and management, ensuring that resources are allocated appropriately to achieve departmental goals.

Experience required 8 to 12years Brownfield experience preferred. Lead Projects and assigned group of Electrical Engineers/Designers when required. Provide technical input into engineering projects resulting in production of quality deliverable products to the Corporate and related National Standards. Understand the requirements and drivers of the project through client supplied documentation and India Operations management instruction. Provide technical support to the design team developing the engineering solution. Develop engineering solutions to problems that reflect constructability and operability issues Prepare and check engineering calculations and drawings on project team. Support in the preparation of project specifications, requisitions and reports. Coordinates with other disciplines as and when required. Coordinates with other Wood affiliated offices with respect to workshare. Keeps abreast of the project strategy and key drivers. Maintain project familiarisation with the project DDI (Discipline Design Instruction). Participates on Model Reviews as and when required. Responsible for supporting the objectives of the Health, Safety, Security, Environmental and Quality Policy and Information Security Management Policy by adhering to applicable Procedures and Work Instructions while fulfilling of duties. Ensure all work to be carried out with a positive attitude towards safety, both in design and in the office environment. Undertake Lead Electrical Engineer Role of FEED/EPC within an appropriate multi discipline project. Keep up to date with latest industry practices, standards and product development

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.