Operations Associate

Role Overview:

The operations Associate plays a pivotal role in ensuring student success throughout their

academic journey. This role goes beyond reactive support — it requires a proactive mindset to anticipate student needs, identify academic and personal challenges early, and act swiftly to ensure students stay on track. The ideal candidate is someone who combines student

empathy with data-savviness, problem-solving initiative, and strong interpersonal

communication skills.

Role:

1. Co-create agenda and content for facilitation along with internal stakeholders.
2. Facilitate sessions on self-awareness and emotional regulation in group format.
3. Foster a participatory environment through storytelling, psychological insights, and interactive exercises.
4. Collect student feedback and iterate on session delivery to maximize impact and engagement.

Requirements:-

• Advanced degree in psychology (PG Diploma or Masters).
• 3+ years of experience in counseling and group facilitation.
• Ability to connect psychological principles to real-world scenarios relevant to young students.
• Excellent communication and presentation skills to engage and inspire a group of students.