Operations Associate

Job description

Job Summary:

We are seeking a detail-oriented and proactive Operations Associate to support and execute the complete order fulfillment process—from receiving a Purchase Order (PO) to final delivery. The ideal candidate should have strong organizational skills, a willingness to learn, and the ability to coordinate with multiple teams including warehouse, logistics, and client representatives. This role is ideal for freshers looking to start their career in operations management within a fast-paced FMCG environment.

Key Responsibilities:

• Receive and verify client Purchase Orders (POs) via email or portals.
• Update order details and maintain records in Google Sheets/ERP systems.
• Coordinate with the warehouse team for stock availability and packaging requirements.
• Initiate packaging process as per product and client specifications.
• Prepare dispatch details and generate shipment documents (e.g., invoices, packing slips).
• Schedule client appointments and ensure timely delivery through logistics coordination.
• Track and monitor delivery status; handle any delivery-related issues or escalations.
• Maintain accurate records of all transactions and generate reports when required.
• Communicate effectively with internal teams and clients to ensure smooth operations.

Requirements:

• Bachelor’s degree in any discipline (preferred: B.Com, BBA, B.Sc, or similar).
• Proficiency in MS Excel/Google Sheets.
• Good communication and coordination skills.
• Ability to multitask and work under tight timelines.
• Quick learner with a problem-solving attitude.
• Prior internship or exposure in operations/supply chain is a plus (not mandatory).

What We Offer:

• On-the-job training and mentorship.
• Opportunity to grow in a structured operations and supply chain setup.
• Exposure to real-time FMCG order management systems.
• Friendly and supportive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Provident Fund
• Work from home

Work Location: In person

Speak with the employer
+91 7982751467