Operations Associate

Role & responsibilities

• Support operational workflows, documentation, and execution of strategic initiatives
• Coordinate across internal functions (product, marketing, sales, HR, finance, partnerships, legal)
• Manage operational dashboards, trackers, and reports (Excel, Google Sheets, Zoho, or Salesforce)
• Assist in onboarding partners, clients, vendors, and managing ongoing communications
• Ensure documentation and SOPs are up to date and followed
• Identify inefficiencies and propose process improvements
• Track dependencies, manage timelines, and follow up on deliverables

Must-Have Skills

• 1- 3 years of experience in business operations (preferably in EdTech, SaaS or HRTech)
• Strong communication and stakeholder coordination skills
• Proficiency in CRM tools (Zoho/Salesforce), project tracking, and reporting tools
• Attention to detail, multitasking ability, and a process-oriented mindset
• Excellent time management and accountability

Good-to-Have

• Exposure to recruitment workflows, LMS platforms, or assessment tools
• Experience working in fast-paced, early-stage startups or AI-led platforms

Why Join Us?

• Be part of a

  mission-driven company

  reshaping how talent meets opportunity
• Work with a fast-moving team focused on

  ownership, impact and collaboration

• Opportunity to grow in a dynamic,

  innovation-first culture