97 Operations Analyst Jobs - Page 3

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Role Holder will be an Operations analyst within Financial Crime Services performing Sanctions and Anti Money Laundering Checks on Transactions and Customers. Investigate all the alerts received in the screening / filtering application as per Operational procedures and within agreed cut-off times, Identify potential hits and escalate as per standard operating procedure Maintain accurate and appropriate documentation for alerts processed. Monitor queues and ensure that allocated work is completed as per agreed timelines. 3-8 years of e xperience in AML is perferred. Hours 45 Job Posting Closing Date: 17/06/2025

The Account and Territory Operations Analyst will be responsible for ensuring the seamless management of accounts and territories across our organization. This role will focus on analyzing data, maintaining accurate records, and supporting sales operations to drive efficiency and productivity. Operating primarily within Salesforce, the role includes fixing data discrepancies, auditing account data, managing hierarchy disputes, and maintaining proactive account data cleanliness. Key Responsibilities: Territory Management Collaborate with regional sales operations and sales leaders to ensure that territory assignment is aligned with sales strategies and organizational goals Manage the territory tool, Full Cast, to ensure accurate and effective territory mapping Manage territory hold exceptions, resolve territory conflicts and discrepancies Account Data Operations Ensure account hierarchies, ownership, and assignments are accurately reflected in Salesforce or other CRM tools. Fix data discrepancies such as incorrect websites on accounts and conduct regular account audits. Handle account and hierarchy disputes from sales representatives. Proactively monitor and maintain account data cleanliness to uphold data integrity. Systems Data Access Needed: Salesforce: Read access except for write access to relevant fields. Snowflake: Read access to relevant data sets. Tableau: Read access to relevant data Coefficient: Read access to relevant data Google Suite: Read, write, create access. Qualifications: Strong ability to follow established processes and guidelines meticulously to ensure consistency and quality in deliverables. Proven ability to handle high-volume tasks with accuracy. Resourceful in finding solutions to operational challenges. Comfortable working in a dynamic environment and adapting to new tasks and tools. Bachelor s degree in Business, Data Analytics, or related field. 1+ years of experience in an operations support or data-oriented role, ideally within a Sales Operations function. Proficiency in Google Suite / Office Suite, particularly Sheets / Excel and Slides / PowerPoint and Salesforce CRM; experience with Full Cast is a strong plus Strong SFDC reporting skills. SQL experience is a strong plus. Excellent communication skills, with the ability to work independently and as part of a global team.

Job Summary Overview About Business Unit: The Mid-Market Operations team delivers on the human promise of our powerful platforms It s a thoughtful balance of human and machine; conscientious ad ops specialists executing flawlessly to drive business outcomes for our clients while relentlessly automating to allow us to do our best work On a path of continuous improvement, the team passionately performs to accountable standards and energetically pursues self-development for mastery in the face of a fast-changing technology landscape Were looking for someone with experience in digital media campaign management and troubleshooting Joining Epsilon as an Senior, Campaign Operations Analyst, youll play an integral role in coaching and developing a team of Campaign Operation associates as well as helping our global clients achieve their business goals All our team members are provided an extensive training programme Youll bring hands-on experience and develop your team, a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective We encourage continuous learning and pride ourselves in supporting the progression of our team You will be responsible for configuration, trafficking, testing and quality assuring client display campaigns This is a unique opportunity to join an ambitious, leading digital marketing business Responsibilities Essential Functions and Responsibilities: Coach, mentor and support Associate Campaign Operation Analysts Build and configure digital display campaigns Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline - prioritisation is key Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements Test new product releases ensuring user experience remains intact Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results On-going support, troubleshooting technical setups and maintenance of existing clients Become an expert in our platforms and processes Conceptualize and develop automation projects to be used company wide Ownership of your development Actively seek out opportunities to learn and support those around you Qualifications 5-8 years experience configuring digital display campaigns Experience coaching and mentoring, ideal but not mandatory A Bachelor degree and/or relevant courses Working knowledge of HTML and CSS languages Demonstrable interest in digital marketing and tech Keen attention to detail An excellent team player Ambition and a desire to learn Curiosity and an aptitude for problem solving Strong time management and prioritisation skills A pro-active, self-starter that thrives working in a fast-paced environment Excellent written and verbal communication skills A collaborative, positive can-do attitude You're adaptable, every day will provide a different challenge

Job Summary Were looking for someone with a desire to pursue a career in digital media & e-commerce and a passion for troubleshooting Joining Epsilon as an Campaign Operations Analyst, you'll play an integral role in helping our clients achieve their business goals All our recruits are provided an extensive training programme Initially lasting 6 months, this is made up of both formal and on the job learning You'll benefit from the opportunity to gain hands-on experience and develop a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective On completion you'll review progress with your manager and plan out your development for the following year We encourage continuous learning and pride ourselves in supporting the progression of our team You will be responsible for configuration, trafficking, testing and quality assuring client campaigns, both on and off-site This is a unique opportunity to join an ambitious, leading digital marketing business Responsibilities Essential Functions and Responsibilities: Build and configure on- and off-site campaigns Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline - prioritisation is key Work on the onboarding process for new customers ensuring that the foundation to launch is the best it can be Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements Test new product releases ensuring user experience remains intact Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results On-going support and maintenance of existing clients Become an expert in our platforms and processes Conceptualise and develop automation projects to be used company wide Troubleshooting technical setups Ownership of your development Actively seek out opportunities to learn and support those around you Qualifications A Bachelor degree and/or relevant courses Working knowledge of HTML and CSS languages (ability to identify and construct CSS selectors) Regular Expression and Javascript or Typescript knowledge is a plus but not essential Demonstrable interest in digital marketing and tech Keen attention to detail An excellent team player Ambition and a desire to learn Curiosity and an aptitude for problem solving Strong time management and prioritisation skills A pro-active, self-starter that thrives working in a fast-paced environment Excellent written and verbal communication skills A collaborative, positive can-do attitude Youre adaptable, everyday will provide a different challenge

Understands application of the principles in the defined tasks related to order to cash process. Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy. Collections & Cash Application Voice calling Dispute Management Customers account Cash Application Account reconciliation Dr and Cr clarity Basic accounting knowledge SAP knowledge Required Customer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager / counterparts / Stakeholders Accountability. Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration & Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo. Resolves conflicts at his / her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. Analytical Thinking & Problem Solving Identifies anomalies, errors, and aberrations in output Dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills Shifts- US shift (4pm to 1am) Qualifications B.Com/Mcom/MBA (Finance)

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Who you are & how you can contribute? We are looking for highly skilled and detail-oriented Operations Analyst with exceptional abilities in analysis, strategy, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Flexible hours Remote opportunity Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank We are offering this role at an senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 12/06/2025

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Hours 45 Job Posting Closing Date: 29/05/2025

Analytics Operations Analyst WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US As an Analyst in our Analytics Operations department, your work will oversee the timeliness and accuracy of client data processing, identifying and escalating issues to prevent or minimize impact on SimCorp s SaaS platform clients. You will assist our key managed services clients with queries related to their daily reports. This role will also support internal client services group to provide insights into platform usage, prioritizing enhancements with our development teams and new client/process onboarding. This opportunity will allow you to exercise your interest in finance and technology. WHAT YOU WILL BE RESPONSIBLE FOR The Analyst will be joining a highly productive entrepreneurial team, itself part of a global organization. This is an ideal opportunity for someone with a solid academic background to support SimCorp s Axioma Risk clients within Analytics Operations department. After a comprehensive training program, we expect you to Work on complex data sets related to portfolio positions and OTC derivatives, such as FX Forwards and Interest Rate Swaps Ensure reconciliations are thoroughly completed and address any discrepancies within set deadlines (in accordance with client SLA/SLE s). Perform quality assurance tasks and data analysis to ensure validity of content delivered to AxiomaRisk s clients Oversee client processing, initial triage and escalation of issues to Product and Engineering teams via our Incident process Work closely with the global Analytics Operations team to provide a seamless round the clock service for our clients (Hong Kong, India, Europe and Americas) Contribute towards and improve dashboards and alerting capabilities to automate client process monitoring. Assist client & client support organization to resolve or escalate managed services client queries to relevant product and engineering team. WHAT WE VALUE We expect you to be good at several of the following and be able to - and interested in - learning the rest. Preferred 2-4 years prior experience in similar field with Bachelor s / masters degree in finance, Business or Engineering from an accredited institution Good understanding of equity, fixed income and derivative instruments Knowledge of Risk Analytics and Derivatives Pricing Exposure to Power BI, Excel or SQL for data analysis and review is favorable. Proficient in writing and speaking English. Quantitative problem-solving and analytical skills, detail oriented. Ability to manage cross-departmental projects and prior client facing experience. Ability to work on a global team spread across multiple locations and time zones. BENEFITS Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. NEXT STEP Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. For any questions you are welcome to contact Swati Pal (Swati.pal@Simcorp.com) , Talent Acquisition Partner, at email address. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. Under general supervision, performs customer support of billing inquiries, service requests, sales support, system failures and capacity issues; fixes diagnoses and resolves moderately sophisticated escalated issues, working with the development team or sales team as vital. Under general supervision follows/analyses procedures for start-up and shutdown of internal customer support systems, recovery procedures, scheduling and backups. Under general supervision monitors issues with clients, exchanges, internal customers. Distributes information to customers/clients regarding new products or product updates or changes. Under general supervision follows standard procedures, coordinates and maintains client/customer data systems. Education Required: Bachelors degree required, comparable experience may be substituted Experience Required: At least 3 years

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank We are offering this role at an senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems

Integral Ad Science is currently seeking a Finance Operations Analyst to join our Finance team. The role will report to the Finance Operations Manager and will be part of the contract analyst team based in Pune, India that oversees Customer Contract Management across the globe. Job Duties & Responsibilities : Safeguard accuracy of contracts and customer data in Salesforce Evaluate and review the contracts and deal before they are finalized within the deadlines Prepares and communicates information regarding contract status, risk, compliance, modifications, deviations, negotiations, and completion or termination Implement data quality audits and follow up procedures where necessary Problem solving and deal with data issues Liaising with internal teams to seek answers / understand the issue and working towards resolution Quarterly catch up with the Sales / CSMs Teams to identify any gaps in knowledge, process feedback, etc Role will include support to multi-regions and teams / stakeholders Participate in team and/or 1:1 meeting, share updates with management and stakeholders Enforce all company initiatives in standardization of new policies and procedures Additional responsibilities and projects assigned, as needed Key requirements: Must have knowledge and experience in order to cash process, analysis and reporting Ideally 2-3 years order to cash experience Hands-on detail oriented individual willing to be immersed in all aspects of the finance functions Strong analytical, quantitative, and problem-solving skills Excellent oral and written communication skills, proactive in communication with stakeholders Professional with a strong understanding of Contracts Strong sense of ownership and perseverance Dynamic candidate who can pick up tasks quickly Independent and willingness to learn new things Education & Experience : Bachelors Degree Intermediate to Advanced Excel skills required Experience with Salesforce will be an added advantage About Integral Ad Science Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre-Collection Notice: We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For To learn more about us, please visit http://integralads.com/ Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. . We will get back to you if theres interest in a partnership. #LI-Hybrid

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting to the Accounting Operations Senior Manager and located in Bangalore , the Accounting Operations Analyst will be part the Global Finance organization of Finastra. Responsibilities & Deliverables: Your deliverables as an Accounting Operations Analyst will include, but are not limited to, the following: Review customer contracts, interpret it, arrive at the revenue decision and help account it in books. Implement the Revenue Accounting Policy of Finastra and account for Revenue as per IFRS15 Record the Revenue for the period - both Recurring Revenue and the Revenue determined on the contracts for the period. Prepare Reports on monthly or quarterly basis for the legal entities under his/her responsibility. Support the Group Audit, Statutory Audit and Internal Audits from time to time. Oversee the work of a team of 4-6 people on their day-to-day activities. The team will have dotted line reporting to this individual and this position is Individual Contributor Review controls and processes and suggest necessary changes. Represent the team in projects as a revenue SME Required Experience: Qualified Chartered Accountant with 2+ years of post-qualification experience Revenue Accounting experience is a must for this role. High degree of computer proficiency, particularly Microsoft Excel and general ledger software Experience is Oracle NetSuite is preferred. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

As a Reinsurance Operations Associate, you will be responsible for managing reinsurance accounts and claims, ensuring end-to-end contractual fulfillment. This role requires a thorough understanding of reinsurance contractual conditions and adherence to established policies and processes. You will own the responsibility for an assigned portfolio of [add portfolio/region] clients and collaborate with both internal and external business partners. You will be responsible for the end-to-end processing of client reinsurance accounts, including premiums, claims, and brokerage, ensuring that deliverables and quality standards are consistently met. This includes ensuring that financial transactions and payments adhere to established processes, guidelines, quality management frameworks, and key controls Additionally, you will ensure the timely collection of funds (Accounts Receivable) and keep track of financials within your assigned portfolio You will work collaboratively across teams, functions, and regions to support the requirements of our clients you will ensure that all correspondence with clients is professional and appropriate by adhering to process guidelines and norms, taking ownership of the quality of service provided to cedants About the Team: You will join a highly experienced and motivated Operations team handling reinsurance portfolios for diverse EMEA regions. This role involves regular interactions with peers and experts from other locations. We maintain strong connections with X-functional teams and collaborate daily to deliver the best service and most value to our clients. With a continuous improvement mindset, our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where risks are understood. About You: Minimum Bachelors degree in Administration, Finance, Accounting, Insurance, or related fields. Flair for figures and proficiency in Excel; Power BI would be an added advantage. Good verbal and written business interpersonal skills. Agile team player with the ability to manage own workload and demonstrate a sense of accountability, responsibility, and commitment. Ability to work collaboratively, flexibly, and constructively in a team/group environment, including virtual set-ups. Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross-functional teams in a virtual set-up)

Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 2 years of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Join us as an Operations Analyst I, taking charge of a specific project segment. Your role involves meticulous data preparation, processing, and quality control to deliver exceptional results to our clients within tight deadlines. If you're eager to kickstart your career in a thriving industry, seize this opportunity. Job Responsibilities: Familiarize yourself with our proprietary software (NUIX, Relativity) and established workflows. Effectively communicate project updates across all organizational levels. Ensure work aligns with the companys high-quality standards. Investigate errors, anomalies, and proactively prevent future issues. Self-driven and motivated, Strong critical thinking and troubleshooting skills. Manage multiple projects concurrently, adapting to changing requirements. Experience in Electronic Discovery data processing. Proficient in Microsoft Office. Exceptional attention to detail. Effective in independent and team-based work environments. Skills and Qualifications: Familiarity with Windows Operating System. Proficiency in Microsoft Outlook and Office applications. Knowledge of litigation support applications (IPRO, Nuix, LAW, Relativity, Concordance, etc). Proven experience in a fast-paced technical environment with tight deadlines. Demonstrates urgency, initiative, and ownership. Efficient work-style with a focus on continuous process improvement. Excellent written and verbal communication skills. Strong organizational skills with meticulous attention to detail.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Position Summary: Join us as an Operations Analyst I, taking charge of a specific project segment. Your role involves meticulous data preparation, processing, and quality control to deliver exceptional results to our clients within tight deadlines. If youre eager to kickstart your career in a thriving industry, seize this opportunity. Job Responsibilities: Familiarize yourself with our proprietary software (NUIX, Relativity) and established workflows. Effectively communicate project updates across all organizational levels. Ensure work aligns with the companys high-quality standards. Investigate errors, anomalies, and proactively prevent future issues. Self-driven and motivated, Strong critical thinking and troubleshooting skills. Manage multiple projects concurrently, adapting to changing requirements. Experience in Electronic Discovery data processing. Proficient in Microsoft Office. Exceptional attention to detail. Effective in independent and team-based work environments. Skills and Qualifications: Familiarity with Windows Operating System. Proficiency in Microsoft Outlook and Office applications. Knowledge of litigation support applications (IPRO, Nuix, LAW, Relativity, Concordance, etc.). Proven experience in a fast-paced technical environment with tight deadlines. Demonstrates urgency, initiative, and ownership. Efficient work-style with a focus on continuous process improvement. Excellent written and verbal communication skills. Strong organizational skills with meticulous attention to detail. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

ICE Operations offers technical expertise, customer service, and innovative tools to support our global functions. Systems, Network, and Trading Operations, Internal IT Support, Information Security, Client Services, and Data Centers all enable our business to run smoothly, securely, and efficiently. ICE Trade Operations provides first-line, 24/7 support for customers who use our proprietary trading systems and platforms. As the primary touchpoint for customers, we ensure they can quickly and efficiently execute the trades essential to their business. The Trade Operations Analyst is responsible for operating and the surveillance of ICE Endex s gas spot markets. The Analyst is well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service, integrity, and transparency in the financial marketplaces. The Analyst is expected to perform a variety of day-to-day operational activities for ICE markets, ad hoc reporting and provide market surveillance support. The candidate should possess the following skills: team-oriented; self-motivated; ability to work well independently; strong sense of responsibility; strong communication and presentation skills; strong project management skills; strong analytical skills; ability to achieve repeatable results; knowledgeable of departmental and company responsibilities; and a solid understanding of customer support & client service excellence Responsibilities Support orderly trading and operations of short-term European physical gas markets Managing the correct and timely administration of transactions in an automated system. Monitoring of the conduct of market parties with respect to the exchange market rules. Adhere to critical nomination timelines to ensure transmission system operators schedule and adjust pipeline flow to align with demand Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues Monitor the health and usage of our systems, escalating recurring or high-priority issues Provision access to tools and applications necessary for customers to connect with ICE Conduct real-time surveillance of electronic trading activity in ICE products Produce operational reports to provide metrics and tracking of queries Knowledge and Experience College degree or equivalent work experience in a customer-focused environment Knowledge of commodity markets, financial trading, or energy is a plus Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask Strong communication skills with demonstrated interpersonal skills Team player, with commitment to service to our customers and their needs Working knowledge of computers, including Microsoft Office applications and operating systems Schedule This role supports our global customers 24/7 - rotating shifts are required Ability to work varying shifts, including nights and weekends

Its fun to work at a company where people truly believe in what they are doing! Job Description: Position Summary: Join us as an Operations Analyst I, taking charge of a specific project segment. Your role involves meticulous data preparation, processing, and quality control to deliver exceptional results to our clients within tight deadlines. If youre eager to kickstart your career in a thriving industry, seize this opportunity. Job Responsibilities: Familiarize yourself with our proprietary software (NUIX, Relativity) and established workflows. Effectively communicate project updates across all organizational levels. Ensure work aligns with the companys high-quality standards. Investigate errors, anomalies, and proactively prevent future issues. Self-driven and motivated, Strong critical thinking and troubleshooting skills. Manage multiple projects concurrently, adapting to changing requirements. Experience in Electronic Discovery data processing. Proficient in Microsoft Office. Exceptional attention to detail. Effective in independent and team-based work environments. Skills and Qualifications: Familiarity with Windows Operating System. Proficiency in Microsoft Outlook and Office applications. Knowledge of litigation support applications (IPRO, Nuix, LAW, Relativity, Concordance, etc.). Proven experience in a fast-paced technical environment with tight deadlines. Demonstrates urgency, initiative, and ownership. Efficient work-style with a focus on continuous process improvement. Excellent written and verbal communication skills. Strong organizational skills with meticulous attention to detail. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Required Skills Technology | Statistical Analysis Tool / Software | Excel Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: Hardware and Network: a. Understand issues from user perspective and reach out to appropriate resolver groups b. Decode the error /alarm status, understand the failed unit / device and provide hands and feet support in resolution through strong hardware and networking troubleshooting techniques. Switching: a. Carry out Standard Configuration on Switch according to the template. b. Carry out VLAN Mapping to IP Address using SVI, Vlan Interfaces, Port mapping, Port security, Perform Port Aggregation and Link Configuration: Access / Trunk. Routing: a. Troubleshoot Routing issues(EIGRP/OSPF), Over-Utilization, Reachability, VPN connectivity. b. Apply standard SOP based Configurations on routers. (AAA, TACACS, Radius, Banner Standard access-list, GRE, VPN Configurations) WLAN: a. Troubleshoot WAP isolation issues, authentication issues and Validate with CAP WAP messages. b. Carry out configuration such as group Creation, access-control and documented Changes Network Management Tools: a. Troubleshoot MACD failures. b. Monitor and report capacity breach status (such as license). c. Monitor health status as defined in SOP Technical Skills: - Network Components and Devices - Switches, Soft Switches, Multi-layer Switches - Routers, Bridge Routers - Wireless Access Points (WAPs), Wireless Network Interface Controller - PBX Behavioural Skills: Email Communication, Presentation, Public Speaking

MetaTrader Operations Analyst Job Locations IN-KA-Bengaluru | IN-Pune Requisition ID 2025-12893 Category (Portal Searching) Information Technology Position Type (Portal Searching) Experienced Professional Overview Connecting clients to markets and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, youll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. StoneX, a Nasdaq-listed provider, connecting clients to the global markets focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Responsibilities Key Responsibilities: Responsible for working with Meta Team to ensure markets and master settings are properly administered in all Meta instances which will require close collaboration with Trading Ops, Release Management, Business Continuity, Compliance, Development, Product, & Client Services. Groups on MT5/MT4 Administrator Symbols on MT5/MT4 Administrator Securities on MT4 Trading Configurations on MT5/MT4 Administrator Bridge Settings which connects the G2 system to MetaTrader Responsible for operational support of Meta Manage trading markets of the MetaTrader environment for internal and external users. Develop knowledge and understanding of Meta, specifically in relation to market creation, market maintenance, and market settings Develop knowledge and understanding of Account Operator set up, in relation to retail customers who use MetaTrader Work within Trading Ops and Meta Product team to oversee, manage and coordinate client trade settings within Meta Qualifications Experience / Skill Requirements: Relevant degree or equivalent training 3-5 years of Operations experience Strong problem-solving skills Strong communication and collaboration skills Willingness to work in shifts Ability to communicate in English on a daily basis Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Job Description: We are looking for a highly disciplined, technically strong, and process-driven professional to join our leadership operations office. This role is perfect for someone who has experience in software development and now wants to step into organizational operations, governance, and reporting. You will act as the operational conscience of the organization tracking who is doing what, measuring productivity, enforcing process, and reporting outcomes directly to the CEO. Key Responsibilities: Governance & Tracking Maintain a live dashboard of resource allocation: who is working on what, billable vs. non-billable, client vs. internal. Track monthly productivity metrics (tasks closed, bugs fixed, releases per person/team). Financial Vigilance Calculate and report earnings per person and project-level financial contribution. Monitor project expenses, travel approvals, and highlight financial inefficiencies (e.g., unbilled travel). Flag and analyze cost overruns in fixed-bid projects, especially due to execution gaps. Delivery & Process Oversight Work closely with delivery and project managers to enforce consistency in process: documentation, testing, planning, and sprint hygiene. Create and ensure tight execution protocols make how we deliver as important as what we deliver . Quality Control Coordinate or facilitate regular external or internal audits of deliverables to ensure high code and delivery quality. Hold teams accountable for audit findings with clear follow-ups. Strategic Reporting Prepare quarterly performance & impact reports for leadership: covering delivery, quality, utilization, GTM activities, meetups, internal projects, and innovations. Build accountability by chasing owners for closure on CEO s review points, missed deadlines, or open feedback loops. ROI & Impact Measurement Track and report ROI on all projects client and internal. Measure contribution from non-client teams: marketing, innovation, recruitment, branding, etc. Efficiency & Execution Improvement Identify bottlenecks and inefficiencies across teams. Drive continuous improvement through better processes, feedback loops, and structured reviews. Preferred Qualification : Education: B.E. / B.Tech / M.Tech from a reputed institution (IIT/NIT/IIIT preferred, but not mandatory). Experience: 4 5 years in software development, with some exposure to project execution, delivery tracking, or internal tooling/process roles. High process discipline and ability to chase people and close loops someone who follows through till outcomes are achieved. Strong analytical mindset Excel, Google Sheets, Jira, Notion, Power BI experience preferred. Ability to balance tech and business conversations; someone who understands delivery but also speaks numbers and metrics. Resilient, structured, and dependable not afraid to call out inefficiency or slack respectfully. Why This Role is Special Work directly with the CEO and leadership to shape the way the company runs. A stepping stone to leadership roles in operations or program management. Be the driving force behind a mature, accountable, and efficient delivery culture. Make a tangible impact across engineering, delivery, marketing, and internal projects. What we offer: Competitive salary and benefits package. Opportunity to work in a dynamic and innovative environment. Professional development opportunities. If you are passionate to work in a collaborative and challenging environment, apply now! Others Focus Industries

Job Description Job Purpose ICE Operations offers technical expertise, customer service, and innovative tools to support our global functions. Systems, Network, and Trading Operations, Internal IT Support, Information Security, Client Services, and Data Centers all enable our business to run smoothly, securely, and efficiently. ICE Trade Operations provides first-line, 24/7 support for customers who use our proprietary trading systems and platforms. As the primary touchpoint for customers, we ensure they can quickly and efficiently execute the trades essential to their business. The Trade Operations Analyst is responsible for operating and the surveillance of ICE Endex s gas spot markets. The Analyst is well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service, integrity, and transparency in the financial marketplaces. The Analyst is expected to perform a variety of day-to-day operational activities for ICE markets, ad hoc reporting and provide market surveillance support. The candidate should possess the following skills: team-oriented; self-motivated; ability to work well independently; strong sense of responsibility; strong communication and presentation skills; strong project management skills; strong analytical skills; ability to achieve repeatable results; knowledgeable of departmental and company responsibilities; and a solid understanding of customer support & client service excellence Responsibilities Support orderly trading and operations of short-term European physical gas markets Managing the correct and timely administration of transactions in an automated system. Monitoring of the conduct of market parties with respect to the exchange market rules. Adhere to critical nomination timelines to ensure transmission system operators schedule and adjust pipeline flow to align with demand Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues Monitor the health and usage of our systems, escalating recurring or high-priority issues Provision access to tools and applications necessary for customers to connect with ICE Conduct real-time surveillance of electronic trading activity in ICE products Produce operational reports to provide metrics and tracking of queries Knowledge and Experience College degree or equivalent work experience in a customer-focused environment Knowledge of commodity markets, financial trading, or energy is a plus Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask Strong communication skills with demonstrated interpersonal skills Team player, with commitment to service to our customers and their needs Working knowledge of computers, including Microsoft Office applications and operating systems Schedule This role supports our global customers 24/7 - rotating shifts are required Ability to work varying shifts, including nights and weekends