98 Operations Analyst Jobs - Page 4

Job Description Job Purpose ICE Operations offers technical expertise, customer service, and innovative tools to support our global functions. Systems, Network, and Trading Operations, Internal IT Support, Information Security, Client Services, and Data Centers all enable our business to run smoothly, securely, and efficiently. ICE Trade Operations provides first-line, 24/7 support for customers who use our proprietary trading systems and platforms. As the primary touchpoint for customers, we ensure they can quickly and efficiently execute the trades essential to their business. The Trade Operations Analyst is responsible for operating and the surveillance of ICE Endex s gas spot markets. The Analyst is well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service, integrity, and transparency in the financial marketplaces. The Analyst is expected to perform a variety of day-to-day operational activities for ICE markets, ad hoc reporting and provide market surveillance support. The candidate should possess the following skills: team-oriented; self-motivated; ability to work well independently; strong sense of responsibility; strong communication and presentation skills; strong project management skills; strong analytical skills; ability to achieve repeatable results; knowledgeable of departmental and company responsibilities; and a solid understanding of customer support & client service excellence Responsibilities Support orderly trading and operations of short-term European physical gas markets Managing the correct and timely administration of transactions in an automated system. Monitoring of the conduct of market parties with respect to the exchange market rules. Adhere to critical nomination timelines to ensure transmission system operators schedule and adjust pipeline flow to align with demand Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues Monitor the health and usage of our systems, escalating recurring or high-priority issues Provision access to tools and applications necessary for customers to connect with ICE Conduct real-time surveillance of electronic trading activity in ICE products Produce operational reports to provide metrics and tracking of queries Knowledge and Experience College degree or equivalent work experience in a customer-focused environment Knowledge of commodity markets, financial trading, or energy is a plus Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask Strong communication skills with demonstrated interpersonal skills Team player, with commitment to service to our customers and their needs Working knowledge of computers, including Microsoft Office applications and operating systems Schedule This role supports our global customers 24/7 - rotating shifts are required Ability to work varying shifts, including nights and weekends

In this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank we're offering this role at senior analyst level What you'll do As our Customer Service Operations Analyst, you'll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. you'll also support the unit leader by allocating work, making sure processes are followe'd and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you'll demonstrate: Minimum 18 months of experiene in AML/CDD/KYC Expertise in CDD Remediation, including CDD/EDD/TDD reviews An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems

Join us as a Customer Service Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank Were offering this role at senior analyst level What youll do As our Customer Service Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: Minimum 18 months of experiene in AML/CDD/KYC Expertise in CDD Remediation, including CDD/EDD/TDD reviews An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems

Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting to the Accounting Operations Senior Manager and located in Bangalore , the Accounting Operations Analyst will be part the Global Finance organization of Finastra. Responsibilities Deliverables: Your deliverables as an Accounting Operations Analyst will include, but are not limited to, the following: Review customer contracts, interpret it, arrive at the revenue decision and help account it in books. Implement the Revenue Accounting Policy of Finastra and account for Revenue as per IFRS15 Record the Revenue for the period - both Recurring Revenue and the Revenue determined on the contracts for the period. Prepare Reports on monthly or quarterly basis for the legal entities under his/her responsibility. Support the Group Audit, Statutory Audit and Internal Audits from time to time. Oversee the work of a team of 4-6 people on their day-to-day activities. The team will have dotted line reporting to this individual and this position is Individual Contributor Review controls and processes and suggest necessary changes. Represent the team in projects as a revenue SME Required Experience: Qualified Chartered Accountant with 2+ years of post-qualification experience Revenue Accounting experience is a must for this role. High degree of computer proficiency, particularly Microsoft Excel and general ledger software Experience is Oracle NetSuite is preferred. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DEI groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Do you relish the prospect of being part of strategic cross-functional initiatives Do you thrive on managing complexity Join our IT Strategy, Operations and Program Team! Akamais Information Technology team is made up of skilled professionals driving innovation in corporate infrastructure. We own and lead IT strategy, aligning operations with strategic programs and business needs. Our focus is delivering modern, efficient IT experiences that support employee productivity and business growth. Partner with the best As a Strategy Operations Analyst, youll support initiatives driving alignment, operational excellence, and IT program success. Youll collaborate with cross-functional teams to streamline processes and enhance the IT operating model. Your role promotes visibility, supports initiatives, and fosters a culture of continuous improvement across the organization. As a Strategy Operations Analyst, you will be responsible for: Supporting cross-functional initiatives and manage stakeholder expectations Collaborating across levels, clearly communicating status, risks, and insights with critical thinking Developing detailed plans and drive team accountability with proactive problem-solving Analyzing workflows and operations to recommend creative improvements for efficiency and collaboration Analyzing and interpret complex data, identify patterns, and communicate insights in a clear and actionable manner Do what you love To be successful in this role you will: Have 2-3 years of relevant experience and a Bachelors degree in business management or its equivalent Have professional experience as a Strategy Operations Analyst, Program Manager, Business Analyst, or Consultant Be highly curious with ability to learn quickly and desire to learn Have excellent analytical, problem solving, polished communication skills Have experience with collaboration tools (e.g., Confluence, Google workspace) Demonstrate ability to thrive in a dynamic environment and manage multiple initiatives simultaneously Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clientsCome join us and grow with a team of people who will energize and inspire you!

About Us We are a global learning platform that empowers educators to motivate learners through technology. We are used in diverse learning environments, including K-12, higher education, and corporate settings. Quizizz has organically grown to 75M monthly active users in 100+ countries. The US is a significant market for us, where 80% of the schools trust us in their classrooms. We are a high-growth, profitable SaaS company backed by leading venture investors, including Tiger Global, GSV, Nexus Venture Partners, and others. We are a small, passionate, tech-first team working on challenging problems to improve learning. Our mission is to motivate every student in the world by empowering every teacher and we thrive on building delightful product experiences by moving fast, leveraging data, and interacting with a passionate user base. About the role: We re looking for a detail-oriented, reliable Revenue Operations Analyst based in India to support our fast-growing Sales, Customer Success, and Marketing teams. This role is focused on ensuring clean data, smooth systems, and efficient day-to-day execution across GTM operations all while working U.S. hours . If you enjoy problem-solving, keeping CRM processes humming, and helping teams perform at their best, you ll be a great fit. What You Will Do... Support daily RevOps tasks like lead routing, territory changes, and account assignments Troubleshoot Salesforce issues and data gaps flagged by sales reps or managers Maintain dashboards and reports in Salesforce, Outreach, and other GTM tools Respond to internal RevOps tickets and complete requests with accuracy and speed Partner with senior team members to execute updates and test new workflows QA, clean, and enrich CRM data to ensure reporting and forecasting accuracy Support campaign attribution, sequence tracking, and funnel visibility Who you are... 1-2 years experience in Revenue/Sales Ops, Sales Support, or BizOps Experience using Salesforce (required) Exposure to tools like Outreach, HubSpot, Gong, ZoomInfo, or equivalent Strong attention to detail and responsiveness Comfort with working U.S. hours and communicating across time zones Excellent written English for async updates and Slack/email communication Bonus If You Have... Experience working with U.S.-based GTM teams Familiarity with CPQ, DocuSign workflows, or CRM automation Skills in Google Sheets/Excel or light SQL Salesforce Administrator Certification Why Join Us Work with a mission-driven edtech company improving learning worldwide Collaborate with a sharp, fast-paced RevOps team plugged into company strategy Gain exposure to high-growth SaaS operations Build your career while making a global impact

Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. What will you contribute Based in our Bengaluru office and reporting to the head of TCM Operations Governance, you will perform the Regional Business Operations role, responsible for all operational aspects for the Region Responsibilities Deliverables: Your deliverables will include, but are not limited to, the following: Support and help drive the business strategy to deliver the business objectives Support the Regional adherence to upwards downwards cadence processes Drive adherence to process across the business leadership, PM and consultant communities to facilitate Monthly, Quarterly and Annual performance success versus Plan Forecasts Support Bookings, Revenue Margin forecast process, ensuring forecast accuracy Support the analysis of the delta of the forecast and actual performance to the plan providing the interlock, linkage and storyboard across the various business dynamics Focus on Operational Metrics and Reporting, supporting the Business Operations leader in collecting, monitoring and maintaining data around business performance Ensure Data Hygiene across all relevant metrics and reporting - work closely with PMs to resolve system issues impacting data reflection in reporting and business performance metrics. Be the focal point to help resolve any systems and reporting support for the Region management and PMs Required Experience: Bachelor s degree in relevant area (Industrial Engineering, Business Management) 3-7 years experience as a PMO/Operations Analyst/BI and Data Analyst from a global company Strong Excel knowledge skills Strong knowledge in working with information systems - run reports Strong knowledge of Kantata and NetSuite, comfortable with PowerBI. Pearl and Dealsheets an advantage. Team player, likes to work in a team and collaborate with other team members Experience and knowledge around Business Performance Metrics, Business Operations, Business Processes Experienced and knowledgeable around Interfaces and contact point between department in a global company Self-learning skills, eager to learn and capable of working in a changing environment Experience in working with Mid to High level Management Strong sense of urgency and details oriented Action driven without compromising quality due to speed We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DEI groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

We are seeking an agile, motivated, and dedicated individual to join our PC Business Operations Team in EMEA as a TA CL Operations Analyst I. As a Reinsurance Operations Associate, you will be responsible for managing reinsurance accounts and claims, ensuring end-to-end contractual fulfillment. This role requires a thorough understanding of reinsurance contractual conditions and adherence to established policies and processes. You will own the responsibility for an assigned portfolio of [add portfolio/region] clients and collaborate with both internal and external business partners. You will be responsible for the end-to-end processing of client reinsurance accounts, including premiums, claims, and brokerage, ensuring that deliverables and quality standards are consistently met. This includes ensuring that financial transactions and payments adhere to established processes, guidelines, quality management frameworks, and key controls Additionally, you will ensure the timely collection of funds (Accounts Receivable) and keep track of financials within your assigned portfolio You will work collaboratively across teams, functions, and regions to support the requirements of our clients you will ensure that all correspondence with clients is professional and appropriate by adhering to process guidelines and norms, taking ownership of the quality of service provided to cedants About the Team: You will join a highly experienced and motivated Operations team handling reinsurance portfolios for diverse EMEA regions. This role involves regular interactions with peers and experts from other locations. We maintain strong connections with X-functional teams and collaborate daily to deliver the best service and most value to our clients. With a continuous improvement mindset, our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where risks are understood. About You: Minimum Bachelors degree in Administration, Finance, Accounting, Insurance, or related fields. Flair for figures and proficiency in Excel; Power BI would be an added advantage. Good verbal and written business interpersonal skills. Agile team player with the ability to manage own workload and demonstrate a sense of accountability, responsibility, and commitment. Ability to work collaboratively, flexibly, and constructively in a team/group environment, including virtual set-ups. Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross-functional teams in a virtual set-up)

Are you excited about providing exceptional customer service through low touch selling and eCommerce? As eCommerce Commercial operations Analyst you will be responsible for seamless and efficient eCommerce operation leveraging your skills in SAP This position is part of the Digital Commercial Operations Team and will be in Pall India, Pune office . In this role, you will have the opportunity to: Support eCommerce orders, customers, processes, and integrations Collaborate with eCommerce development team and improve current eCommerce features. Design and develop new features and integrations in SAP with eCommerce (Intershop), CRM (Salesforce), payment gateways, and other applications. Troubleshoot customer and system issues and provide solutions Train Customer service and Sales teams on eCommerce features and improve adoption of our eCommerce platform Perform functional, regression, integration and performance testing. The essential requirements of the job include: Minimum of 5- 6 years of experience in SAP OTC functional. Experience with SAP Integrations with eCommerce (Intershop). Basic Knowledge of ABAP for debugging. It would be a plus if you also possess previous experience in: SAP ABAP development experience. SAP integration with Salesforce. SAP BTP and Fiori experience Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes you'll be actively participating in initiatives to improve customer service, processes and procedures you'll hone your existing analytical skills and be we'll positioned to advance your career in this fast-paced role What you'll do In this key role, you'll be providing crucial support to customers and colleagues in our contact centres. you'll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. you'll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Keeping accurate records of day to day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills you'll need To be successful in this role, you'll need to have excellent planning and organisational skills, along with good attention to detail. you'll perform we'll under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. you'll also need: Experience of analysing and using performance data Freshers, 2023 or 2024 pass outs only with graduation in B.com, BA, BBA, B.Sc Non IT, Mass Comm or Journalism The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including PowerPoint, Excel and Word

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank Were offering this role at senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 14/05/2025

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a KYC Operations Analyst within our client-facing teams, you will be tasked with ensuring all client KYC records adhere to regulatory standards. Your responsibilities will include validating all documentation involved in the operational KYC activities for new clients and managing the periodic renewal process for all clients, ensuring a high-quality product. You will also oversee the collection and verification of data, ensuring all KYC records are accurate and complete before the final review by the client-facing team. Staying current with all regulatory changes and requirements around client KYC, Suitability, and Documentation is a key expectation in this role. This position provides the opportunity to work closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients throughout the KYC lifecycle. Job Responsibilities Understand and implement KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Collect and verify confidential client data via publicly available and internal sources. Understand the firm s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD). Review client data/processes to meet firm-wide quality standards. Interpret alerts and communicate to management when applicable. Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline. Comprehend the KYC risk factors and draft the overall risk summary for the client. Required Qualifications, Skills and Capabilities Bachelor s Degree or Graduate Degree. Knowledge of KYC is essential with Minimum 4 years experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment

We re transforming the software industry. We re Flexera. With more than 50,000 customers across the world, we re achieving that goal . But we know we can t do any of that without our team . Ready to help us re-imagine the industry during a time of substantial growth and ambitious plansCome and see why we re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com Roles Responsibilities: The Renewal Operations Analyst will be responsible for managing the renewal process from quote to obtaining the purchase order. This involves: Engaging with customers using phone, email, or other media, on their upcoming renewals Delicately but professionally working through customer objections to secure on-time renewals Responding to customer emails and requests within one business day of receipt Logging all customer interactions in Salesforce.com Once fully trained, expect to work with approximately 150 renewals per quarter Have a high-level understanding of Flexera products and be able to clearly communicate our various support plans Adhere to and follow all service level expectations May be asked to work EMEA or North America hours Requirements: 2+ years of experience preferably in Operations, Order Processing or Renewals Excellent written and verbal communication skills. Language skills: English. Prior experience using Salesforce or another CRM solution. Bachelors degree from an accredited college or university or relevant experience.

Official Title: Data Operations Analyst About YipitData: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world s largest investment funds and corporations depend on. For three years and counting, we have been recognized as one of Inc s Best Workplaces . We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle , Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency. Why You Should Apply NOW: We are seeking a highly skilled and detail-oriented Data Operations Analyst to play a crucial role in developing custom product attribution solutions based on unique customer needs. This position requires a deep understanding of consumer product data, a strong combination of technical abilities, and a proactive approach to delivering high-quality results. The Data Operations Analyst will work closely with our corporate retail and brand customers, who may have different approaches to organizing and structuring their categories. Your primary responsibility will be to map products to customer requirements using a blend of manual tagging and machine-learning tools. About The Role: The Data Operations Analyst plays a critical role in developing custom product attribution based on unique customer needs. Each of our corporate retail and brand customers thinks about the structure of their categories in slightly different ways, and the Data Operations Analyst will execute the mapping of products to their requirements using a combination of manual tagging and machine learning tools. Interpretation and execution design require strong judgment. The ideal candidate should bring a combination of technical skills, knowledge of consumer product data, strong attention to detail, and accountability to plan and deliver projects on time with a high degree of accuracy. This is a fully-remote opportunity based in India. During onboarding and training period, we expect several hours of overlap with US time zones. Afterward, hires should be available for meetings and check-ins with their US managers and colleagues; however, outside of these specific times, standard work hours can be flexible. As Our Data Operations Analyst, You Will: Work with corporate retail and brand customers to understand their category structures and product attribution requirements. Execute the mapping of products to customers category needs, utilizing both manual tagging and machine learning tools. Apply strong judgment and interpretation skills to ensure that data mapping aligns with customer specifications and business goals. Collaborate with cross-functional teams to plan and deliver projects on time, ensuring high levels of accuracy and precision. Continuously monitor and improve product attribution processes to increase efficiency and quality. Leverage technical skills to enhance existing processes and tools that support data operations. Maintain strong attention to detail and ensure accuracy in every aspect of the data mapping process. Take accountability for successfully executing projects, including meeting deadlines and client expectations. You Are Likely To Succeed If You Have 1-2yrs of experience developing a strong technical background, including applied Python, Pyspark, and/or SQL skills RegEx experience is not mandatory but would be considered a nice-to-have skill Proficiency in data analysis, tagging systems, and machine learning tools. Knowledge of consumer product data and experience working with retail or brand data. Exceptional attention to detail, with a focus on delivering high-quality, accurate results. Excellent problem-solving and critical-thinking skills. The ability to manage multiple tasks and projects while maintaining a high degree of accuracy. Strong communication and collaboration skills to work with internal teams and external clients. Proven ability to execute projects efficiently and meet deadlines. Preferred Skills for This Position Include: Experience with data management platforms, product attribution systems, or machine learning tools. Familiarity with data mapping, tagging, and categorization practices. If you are a proactive, technically skilled individual with a passion for data and product attribution, we invite you to join our dynamic team! Apply today to help shape the future of data operations for our retail and brand customers. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: We care about your personal life and we mean it. We offer vacation time, medical insurance, parental leave, learning reimbursement, and more! Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The annual salary for this position is anticipated to be 16,60,000 - 20,75,000 (INR). The final offer may be determined by a number of factors, including, but not limited to, the applicants experience, knowledge, skills, and abilities, as well as internal team benchmarks. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity employer. Job Applicant Privacy Notice

Join us as a Customer Service & Operations Analyst This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You ll be actively participating in initiatives to improve customer service, processes and procedures You ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role Were offering this role at associate level What youll do In this key role, you ll be providing crucial support to customers and colleagues in our contact centres. You ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. You ll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Acting as a liaison point between other teams to coordinate activities and mitigate the impact of incidents Keeping accurate records of day-to-day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills youll need To be successful in this role, you ll need to have excellent planning and organisational skills, along with good attention to detail. You ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You ll also need: Experience of analysing and using performance data The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including Excel Hours 45 Job Posting Closing Date: 21/05/2025

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 08/05/2025

Understands application of the principles in the defined tasks related to order to cash process. Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy. Collections & Cash Application Voice calling Dispute Management Customers account Cash Application Account reconciliation Dr and Cr clarity Basic accounting knowledge SAP knowledge Required Customer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager / counterparts / Stakeholders Accountability. Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration & Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo. Resolves conflicts at his / her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. Analytical Thinking & Problem Solving Identifies anomalies, errors, and aberrations in output Dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills Qualifications B.Com/Mcom/MBA (Finance)

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for Operations Analyst to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let s talk about you. You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste. The Team: The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services. Job Responsibilities Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services Responsible to maintain important logs and documentation regarding the details of the tasks performed Education & Experience Required: Bachelor s degree or equivalent 2-3 years experience in fast paced environment Domain exposure Posting, Remittance tracking, Remit record knowledge added advantage, Revenue cycle management, and Denial management About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Job Title Security Operations Analyst Location Bangalore, Karnataka, India What you will do As a Security Operations Analyst, you will play a critical role in monitoring and responding to security incidents, identifying vulnerabilities, and ensuring compliance with security policies. You will collaborate with various stakeholders to enhance the security posture of our organization and support incident response activities. How you will do it Monitor security alerts and events from various security tools and platforms. Investigate security incidents, perform root cause analysis, and document findings. Assist in the management of security incidents, including containment, eradication, and recovery efforts. Conduct regular security assessments and vulnerability scans to identify potential risks. Collaborate with IT and other departments to remediate vulnerabilities and implement security best practices. Support incident response activities and maintain incident response documentation. Participate in security awareness training and educate staff on security policies and procedures. Stay updated with the latest security trends, threats, and technologies. What we look for Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field. 4-6 years of experience in security operations, incident response, or a related field. Strong understanding of security frameworks and best practices (e. g. NIST, ISO 27001). Experience with security tools such as SIEM, IDS/IPS, and vulnerability management solutions. Knowledge of networking protocols and systems security concepts. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work collaboratively in a team environment. Relevant cybersecurity certifications (e. g. CompTIA Security+, CEH, CISSP) are a plus. What we offer Competitive salary and performance-based bonuses. Comprehensive benefits package including health, dental, and retirement plans. Opportunities for professional development and continuous learning. Collaborative and inclusive work environment.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Saikiran Mayekar [C] sma2h@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .