3142 Operational Excellence Jobs - Page 10

Deutsche Bahn s expertise is in high demand all around the world. As a leading engineering and consulting company in the rail sector, DB Engineering & Consulting offers that knowledge - starting with an idea and continuing all the way to operations. We advise our customers in Germany and around the globe, develop technically sophisticated and customized infrastructure, mobility and transport solutions. With sustainable concepts, we ensure the future success of economic regions, make important contributions to the protection of the environment and help shape the world of the future. Since 1966, DB Engineering & Consulting has implemented thousands of projects of any size and complexity in over 100 countries. About 5,000 employees from 84 nations are currently realizing the projects of our customers with professional knowledge and intercultural experience. We are currently recruiting for AGM/GM - Project Delivery in Bangalore . Key aspects of this role include but are not limited to: Project mobilization and demobilization Stakeholder management , including coordination with clients, joint venture (JV) partners, and deployed staff at project sites End-to-end project delivery oversight , ensuring timelines, quality, and financial targets are met Maintaining strong client relationships and ensuring contractual obligations are fulfilled Supporting the Project Delivery leadership team in driving operational excellence and risk mitigation This role is vital to maintaining project momentum, safeguarding client satisfaction, and ensuring the successful delivery of high-value infrastructure projects and overall manage the complete responsibility of tracking of delivery with full P&L responsibility, ensuring financial targets and operational efficiency are met . Approval of this position will ensure that the Project Delivery team remains adequately staffed and capable of meeting its strategic and operational commitments. Qualifications: B.Tech and/or M.Tech Degree in Engineering 20+ years of experience as a Project manager, preferably in the railway sector and able to handle large infrastructure projects in Government sector. Proficiency with MS Office suite (Word, Excel, PowerPoint, Project), SharePoint Preferable PMP certified (or equivalent) or readiness to obtain a respective certification Your application Now you can easily start the application process online.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive engineers to play a pivotal role in the development/maintenance of industry-leading multi-modal and multi-lingual large language models (LLM). AGI teams mission is to leverage our hyper-scalable, general-purpose large model training and inference systems to develop and deploy sensory AI foundational models that revolutionize machine perception, interpretation and interaction, with humans and with the physical world. We believe in Work Hard. Have Fun. Make History value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across systems. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. Provide support for cluster and node management, ensuring smooth operation of LLM infrastructure. Continuously improve and automate our cluster/capacity/maintenance upgrades. Develop automation tools for improving operational excellence. Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts, AWS, web technologies projects. Should have hands-on experience in Kubernetes and expertise in different AWS services. Drive Company Wide Campaigns with Support and Engineering teams and drive it to closure. Participate in design and code reviews and identify bottlenecks. Troubleshoot and research root causes throughly and resolve defects. About the team Join our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in deep learning, reinforcement learning, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence. Experience in automating, deploying, and supporting infrastructure Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust Experience with Linux/Unix Experience with CI/CD pipelines build processes

About the Team: Global Service Management (GSM) team works to enable Lilly to enhance global productivity and protect our Brand. The team manages the industry leading ServiceNow enterprise platform. We enable our 69k global workforce to accelerate how they work, manage critical action plans, and enhance their working methods/environment, and manage key vendor contracts / spending. In addition to maintaining operational excellence for our existing services, we must boldly innovate and enhance capabilities such as generative AI, automation & workflows across the enterprise. This will enable us to enhance our return on investment, improve user efficiency and experience, and help support the broader Company purpose of making life better for people around the world. What you ll be doing: As part of the Global Service Management organization, you ll be working as a Platform Engineer in collaboration with cross functional IT partners, and vendors to develop and maintain the ServiceNow platform and deliver new functionality across the enterprise. How You Will Succeed: Develop and Deliver: Partner to develop and deliver ServiceNow capabilities that meet business needs and timeline Integration: Integrate ServiceNow with other enterprise systems to ensure seamless data flow and process automation. Technical Support: Provide technical support and troubleshooting for the ServiceNow platform, ensuring optimal performance and user satisfaction. Collaboration: Work closely with technical leaders and business partners to understand requirements and deliver solutions that meet business objectives. Documentation: Create and maintain comprehensive documentation for all development and customization activities. Best Practices: Adhere to best practices in coding, testing, and deployment to ensure high-quality deliverables. Continuous Improvement: Stay updated with the latest ServiceNow features and industry trends to continuously improve the enterprise. What You Will bring: Technical depth and expertise in the ServiceNow platform Strong verbal and written communications, along with the ability to articulate the ideas and recommendations to management, architects and cross-functional teams Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex issues. Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders. Team Player: Ability to work independently and as part of a team in a fast-paced, dynamic environment. A great sense of humor and passion to engage people Basic Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 2 years of experience in ServiceNow development Technical Skills: Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting. Experience with REST/SOAP APIs and integration tools. Fluent in English for verbal and written communications, is essential Additional Skills/Preferences: ServiceNow Certified System Administrator (CSA) certification is a plus Applied knowledge of ITIL v3 or ITIL v4 Travel: 0-10% Availability to work flexible work hours is/may be required. This team will support continuous operations across two shifts and therefore, this role will require non-standard work hours, and some work on weekends and holidays. Appropriate adjustments in benefits will be provided for employees working non-standard hours where applicable. About Lilly About the IT Organization: TechLilly builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates TechLilly is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise. . .

We are building a team of trailblazers, who embody growth, impact, and excellence. Job Description As an IT Analyst, you will be responsible for maintaining the productivity of computer users and improving employee satisfaction through assisting with any procedural or operating difficulty involving IT applications, Infrastructure, endpoints, or services. Job Duties Serves as first point of contact for employees needing technical assistance Deliver excellent customer service through all employee interactions Microsoft Hybrid Environment - Domain Controllers, Active Directory, & Microsoft Entra ID Work with Microsoft Azure & M365 Administration Dynamics Support, Power Platform, Power BI Networking Concepts - FortiNet Firewall, VPN Tunnels, and Meraki Switches Prioritize workload for users that are experiencing work stoppages Remote desktop support for remote and local users Familiar with Microsoft Intune, Windows Autopilot, and inventory management On-Call rotation to support after hours end user issues (1-2 weeks per month) Self-Starter to IT projects that stretch beyond your comfort zone and do required research for solutions Accountabilities Operational Excellence: Diagnoses and resolves employee workstation problems, follows best practices when resolving helpdesk tickets, performs preventative maintenance, and escalates tickets as appropriate. Customer Service: Provides clear and constant updated support to internal customers with the appropriate level of empathy and urgency when resolving issues. Required Qualifications Bachelor s Degree and/or combination of minimum 5 years total of IT experience 2+ years of Azure experience 2+ years of Application experience 3+ years of Desktop support experience Office 365 support experience Strong communication, interpersonal skills, and a customer service-oriented mindset Knowledge of asking targeted questions to quickly understand the root cause of a problem Willingness to work in a fast-paced environment Independent self-starter that will take action on needs as they arise Highly motivated team player that s seeks best in class customer service Have understanding of how environment changes can impact the business Preferred Qualifications Microsoft AZ-104 Certification Power Platform Fundamentals CompTIA A+, Network+, Security+ Working Environment Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation. Physical Job Requirements Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth. Tools and PPE Requirements Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone. Limitations and Disclaimer This job description describes the general job duties, accountabilities and physical requirements associates with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position. The general job duties, accountabilities and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities . To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently. Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement - To inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Competencies Achieving Results Helping Others Succeed Living Our Misson And Values Winning With Integrity Making Every Customer Feel Special Working Together Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. Summary of Experience & Education Minimum 1 year of experience of handling a team in a retail setup Minimum education qualification - 12th / Diploma +

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement - To inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Competencies Achieving Results Helping Others Succeed Living Our Misson And Values Winning With Integrity Making Every Customer Feel Special Working Together Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. Summary of Experience & Education Minimum 1 year of experience of handling a team in a retail setup Minimum education qualification - 12th / Diploma +

Country: India Work Location: HYTGRD Work Location: , Telangana, India Openings: 1 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 5 - 7 Yrs. Preferred Industry: Any Qualification Required: Graduate Salary: INR 100000 Key Skills: GSOC Manager for APAC Functional Area: Security Services Job Introduction: Job Title: Global Security Operations Center (GSOC) Manager Location: Hyderabad Client: ServiceNow (via G4S Secure Solutions) Vacancy: 1 Salary: Solely based on the performance of the candidate during the interview. Reporting To: GSOC Manager / Regional Security Manager About the Role We are seeking a proactive and experienced GSOC Manager to oversee day-to-day operations of the Global Security Operations Center in Hyderabad. This leadership role ensures 24/7 operational excellence, supervises team performance, manages critical incidents, and maintains security technology systems to protect people, property, and assets. Key Responsibilities Team & Operational Leadership Lead, train, and mentor a team of GSOC analysts ensuring high performance, effective scheduling, and regular evaluations. Oversee daily operations to ensure compliance with security protocols and global standards. Act as the primary point of contact for emergency and routine calls, dispatch, and coordination. Promote a culture of accountability, collaboration, and operational excellence within the GSOC team. Incident & Emergency Management Respond to critical incidents, coordinate with internal teams and external authorities. Escalate critical threats and complaints swiftly to relevant stakeholders. Execute emergency protocols for fire, medical incidents, alarms, or natural disasters. Oversee real-time monitoring and response to alarms, emergencies, and security threats. Coordinate the dispatch of on-site EMS, security officers, and facilities support during incidents. Act as the first point of contact for emergency communications, offering clear and composed guidance. Ensure timely escalation of critical threats and incidents to relevant internal stakeholders. System Oversight & Maintenance Supervise security system functions including CCTV, alarms, access control, and communications. Monitor and maintain operational status of radios, telephonic equipment, FACP, etc. Ensure meticulous tracking of equipment maintenance and collaborate with IT/System teams. Monitor and manage surveillance systems including CCTV, access control, radios, telephony, and alarm systems. Supervise the maintenance and operational functionality of all security equipment with detailed data tracking and follow-up. Assist investigations with technical support, footage reviews, badge audits, and report generation. Data, Reporting & Project Execution Analyze incidents, document findings, and produce incident trend reports. Develop communication strategies for security alerts and key updates. Manage projects such as system upgrades, SOP enhancements, and training rollouts. Develop and implement efficient internal communication strategies during incidents. Provide timely incident reports, alarm summaries, and theft or accident documentation. Monitor and report on key performance indicators (KPIs) to improve service delivery. Threat Intelligence & Investigations Support Monitor global threat trends and produce advisories and intelligence summaries. Support investigations with footage, badge audits, and technology-related requests. Process & Project Management Lead security-related projects including technology upgrades and GSOC process enhancements. Support the development and rollout of GSOC policies, standard operating procedures, and staff training modules. Drive strategic initiatives in threat intelligence, travel safety, and global emergency preparedness. Candidate Profile Gender: Male candidates preferred Age: 30 40 years Physical Requirements: Minimum height of 58"; physically fit Should be a fluent English speaker Educational & Professional Requirements Bachelor s degree in Security Management, Criminology, IT, or a related field Preferred Certifications: CPP, PSP Minimum of 5+ years progressive experience in crisis management, emergency services, or GSOC operations. Proven leadership in team supervision and crisis management Key Skills & Competencies Strong command of CCTV, access control, and incident case management systems Hands-on experience with Everbridge, Ontic, ServiceNow, and Microsoft 365 Superior decision-making, crisis response, and stakeholder communication skills High emotional intelligence and meticulous attention to operational detail What We Offer Weekly Off Provident Fund Medical Insurance Gratuity Leave Wages & Bonus (as per policy) Application Process Submit your updated resume via WhatsApp including Date of Birth, Height, and Weight . Selection involves: Resume screening Telephonic interview Face-to-face interview Offer letter & induction training at G4S Training Center Contact Details Name: Abhay Mulik This is a unique opportunity to lead a high-impact GSOC team for a globally renowned client, contributing to organizational resilience and safety. We look forward to your application. Job Responsibility: The Ideal Candidate: Perform an action:

YOUR ROLE The Tower GPO P2P is responsible for defining and driving the global Procure to Pay strategy, ensuring process standardization, compliance, and operational excellence across all regions. This role leads transformation initiatives, implements best practices, and collaborates with delivery teams and clients to optimize procurement, invoice processing, and payment operations. The GPO ensures alignment with business goals, promotes automation and digital solutions, and fosters a culture of continuous improvement and value creation. In this role you will play a key role in: Develop and lead the global P2P strategy, ensuring alignment with organizational goals, industry best practices, and client-specific requirements. Standardize and govern P2P processes across geographies, ensuring consistency, compliance, and operational efficiency. Act as a subject matter expert and controller for client-specific P2P processes, providing strategic direction and operational oversight. Drive digital transformation through automation, AI, and ERP enhancements, leveraging tools like the CG Blueprint and Automation Drive Suite. Monitor KPIs and SLAs, identify performance gaps, and implement corrective actions to ensure high-quality service delivery. Analyse and redesign processes using best-in-class methodologies, applying complex analytical models to deliver measurable improvements. Collaborate with procurement, finance, IT, and external vendors to ensure seamless integration and stakeholder satisfaction. YOUR PROFILE Lead the overall P2P vision, aligning with financial and operational objectives. Define governance frameworks, KPIs, and SLAs to ensure consistent service delivery. Oversee AP operations including invoice processing, payments, and vendor management. Ensure high-quality, compliant service delivery to internal and external stakeholders. Harmonize P2P processes across geographies using lean methodologies. Eliminate inefficiencies and drive best-in-class practices. Lead global transformation initiatives including ERP rollouts and automation (RPA, AI, OCR). Identify and implement innovative solutions to enhance process efficiency and user experience. WHAT YOU"LL LOVE ABOUT WORKING HERE We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.

Job Summary This job engages in complex problem resolution and leads projects of diverse scope. They determine methods and procedures for new or special assignments, resulting in global process improvements. Job Description Essential Responsibilities Lead complex projects of diverse scope to optimize operational processes. Participate in complex problem resolution and determine methods and procedures for new assignments. Drive global process improvements within the organization. Provide oversight and support for planning and management of financial, budget, and headcount targets. Act as a liaison between business leadership, staff, and other key partners. Influence the quality, efficiency, and effectiveness of business processes. Utilize internal and external data to provide actionable insights for business growth. Minimum Qualifications Minimum of 12 years of relevant work experience and a Bachelors degree or equivalent experience. Preferred Qualification As a member of our technical operations team, you ll lead our newly formed business operations team and establish 24/7 operational support capabilities. This role will be instrumental in driving operational excellence, optimizing business processes, and ensuring seamless day-to-day operations across the organization. We re looking for skilled, motivated and experienced Technical Operations Support Manager to lead our 24/7 operations team This role combines people leadership with technical expertise to ensure our systems process and settles millions of transactions daily with exceptional uptime and performance. Youll manage a team of operations specialists while driving operational excellence and continuous improvement across our critical payment infrastructure. Meet our team We re a lean, self-motivated team of engineers and product managers united by a shared mission to enable seamless commerce around the world. We move with speed, believe in extreme ownership, and are driven by the impact our work has on the businesses and people who use our products every day. Your Way to Impact As a Business Operations Manager, youll lead high-performing operations teams while shaping both the technical and business operations of our platform. In this role, youll build strong cross-functional partnerships and establish 24/7 operational support capabilities for our growing organization. Youll foster a culture of operational excellence by mentoring talent, optimizing team operations, and guiding your teams growth as both specialists and collaborators. This position will be instrumental in driving operational excellence, streamlining business processes, and ensuring seamless day-to-day operations across all business functions. Lead and manage a team of 5 Technical Operations Support Specialists Create and manage on-call rotation schedules ensuring 24/7 coverage Recruit, interview, and onboard new team members Foster a collaborative team culture focused on operational excellence and continuous learning Manage team performance metrics, SLA adherence, and incident response effectiveness Oversee incident response processes and ensure adherence to defined SLA targets Maintain operational dashboards and KPI reporting for leadership visibility Ensure compliance with change management and operational procedures Develop and refine operational procedures, runbooks, and escalation processes Identify automation opportunities to reduce manual operational overhead Lead capacity planning and performance optimization initiatives Establish operational metrics and continuous improvement programs Partner with engineering teams to enhance overall system observability Work closely with Engineering, Product, and Infrastructure teams on operational requirements Coordinate with global teams across multiple time zones for seamless 24/7 operations Your Day-to-Day Provide strong leadership and guidance to operations teams, fostering a culture of collaboration, innovation, and continuous improvement. Define clear objectives and key results (OKRs), and consistently deliver against them while driving measurable improvements in key performance indicators (KPIs). Accelerate team productivity and delivery velocity through effective leadership, process optimization, and strategic support. Ensure the team adheres to the SOP for each of the business operations What do you need to bring 15+ years of progressive experience in business operations, technical operations, or related functions within the financial services sector, with strong preference for candidates from major Indian banking institutions Create, verify, and adjudicate disputes with participating networks and payment providers to resolve transaction discrepancies Collaborate with engineering and live support teams to handle escalated issues and provide technical assistance to participants and payment providers Support ongoing business operations related to payment processing, dispute resolution, and network maintenance activities At least 3 years of proven people management experience, successfully leading and developing technical operations teams Experience managing 24/7 operations teams with on-call responsibilities Established track record of building, scaling, and optimizing operations teams to support business growth and operational demands. Deep understanding of banking back-office operations, including payment processing, settlement procedures, and multi-party reconciliation workflows Comprehensive experience in dispute management lifecycle, from initial case assessment through adjudication and final resolution Strong familiarity with payment provider ecosystems and inter-bank operational processes Strong project management and organizational skills Strong analytical and problem-solving abilities to drive operational efficiency and process improvements Subsidiary PayPal Travel Percent 0 For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https//www.paypalbenefits.com . Who We Are Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. . Belonging at PayPal Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don t hesitate to apply.

Are you looking for an opportunity to create a new supply chain product? We are a startup team working working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers. We are looking for tech leaders who are seeking opportunities to build a new multi-tenant, software-as-a-services (SaaS) offering for our customers using AWS technologies. You ll be joining a team building a new world class product. We aim to create a highly technical, entrepreneurial, collaborative and fun culture. The ideal candidate will be an innovative, seasoned technical leader with a demonstrated history in delivering results. This leader will have managed complex program spanning across multiple organizations and have ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful candidates will demonstrate strong business judgment, ability to define long term architecture and customer products. You and your team will build big leaders who care about customers, people, and results. Operational excellence is key, as the systems owned by this organization Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. Understand business context to decisions made within and across groups. Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. Maintain a current understanding of industry and technology trends. Work with globally distributed team. 7+ years of working directly with engineering teams experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Our client, a leading global financial institution, is seeking a Head of Enterprise Operations to lead and expand its global operations from India. This is a senior leadership role, responsible for driving operational excellence across key banking functions and contributing to strategic priorities at the India site level. . Apply for this Job Key responsibilities Lead end-to-end operations across Loan Processing, Fraud Management, Payments, Client Services, and KYC. Ensure high-quality delivery, regulatory compliance, risk control, and service transformation. Drive standardization and innovation through automation, analytics, and emerging technologies. Collaborate with global stakeholders to align India s operating model with enterprise goals. Support site-level leadership in talent strategy, governance, inclusion, and employee engagement. Oversee operational risk, compliance, and audit standards with robust control frameworks. Role requirements 20+ years experience in banking operations with 8+ years in senior leadership roles. Proven track record in leading global teams and driving operational transformation. Deep understanding of regulatory requirements, risk management, and governance. Excellent leadership, communication, and stakeholder management skills.

Job Purpose/Objective To lead and oversee the end-to-end operations of the Free Trade and Warehousing Zone (FTWZ), ensuring strategic alignment, operational excellence, safety, statutory compliance, and customer satisfaction. The role is pivotal in driving efficiency, productivity, and cost optimization while fostering strong stakeholder relationships and contributing to the long-term business growth. Key responsibilities Developing strategic direction and standards with a long -term perspective and oversee all day-to-day FTWZ service operations. Managing safety, leading a large work force, liaising with customers, FTWZ users and stake holders across levels. Maintain the operations in the most effective and efficient manner. Devising ways to minimize cost and improve productivity to achieve Budgeted Volumes Monitoring Legal / statutory and operational requirements. Act as catalyst in assuming and demonstrating the shareholders value and reflect on our principles ,demonstrating an ability to respond to emergencies with speed Analyzing daily, weekly monthly reports to monitor effectiveness of procedural changes. Build strong value driven relationship with external agencies & customers as per their and trade demand. Contributing to continuous organizational improvement with a forward vision of resource requirement Track market trend and advise corrective measures to enhance business Support Commercial team in understanding customers operational requirements and provide them most optimal solution Manage and maintain various Contracts Adhere to Quality Health Safety and Environment and Security policy and procedures QUALIFICATIONS & COMPETENCIES Skills and Competencies Experience in managing operations of common user grade A warehouses, proven management skills in high technology environment, demanding high speed operations with emphasis on customer satisfaction and cost parameters. Advance knowledge and know-how of Warehouse management systems. Good interpersonal skills for effective and efficient communication. Stakeholder Internal: HODs External: Customers/ Regulatory Authorities/ Vendors and Service Providers/Industry Bodies / Trade Associations Educational Qualification (min) Any Master s degree with engineering background with an in depth understanding of warehousing operations Preferred Certifications if any Six Sigma certifications, WH Management courses and trainings are desirable Range/ Min no of years - of overall Experience required Min no of years of Industry specific experience required, if any & the industry type Around 15-20 years of experience, of which at least 5 years at a senior management role. 15 years

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earths most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online Amazons Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Financial Analyst -II to support our accounting team. The responsibilities include month end closing activities, preparation of monthly/quarterly/annually reconciliations and balance sheet analysis. This position will support the Management in all aspects of financial accounting, reporting systems, procedures, and policies. This position will also play an important role in promoting systems/process development within department to ensure ongoing efficiency and control improvements. The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment. Knowledge & Skills/ Business Acumen/ Education & Experience Must be a Certified Accountant with CA / ICWA/ CIMA/ CMA or CPA. Prior experience in Retail or Market Place or Financial Retail Services is a plus Strong interpersonal skills including written and oral communication skills. Zeal towards Operational Excellence/Process improvement & simplifications Excellent knowledge of financial controls and procedures, US GAAP knowledge would be plus Advance level excel and knowledge of SQL is a must Experience of Oracle/SAP Flexible, adaptable, well organized Knowledge of Six Sigma defect reduction techniques (Lean, etc) preferred Proactive behavior Strong team skills Self motivated , enthusiastic and highly energetic 4+ years of tax, finance or a related analytical field experience 4+ years of applying key financial performance indicators (KPIs) to analyses experience 4+ years of creating process improvements with automation and analysis experience 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience Bachelors degree in engineering, statistics or business, or Bachelors degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience Six Sigma Black Belt Experience with advanced use of SQL for data mining and business intelligence Experience as a lean sensei, or experience working as a Quality Assurance Engineer 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience MBA, or CPA Knowledge of Tableau Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Accountabilities / Responsibilities Driving enhanced performance across the run parts of Finance Operations, ensuring smooth and efficient operations and supporting the individual team leads in delivering this. Overseeing daily finance operations activities, including transaction processing, reconciliations, and reporting. Identifying opportunities for strategic and BAU process improvements and implementing best practices. Collaborating with cross-functional teams to resolve operational issues and enhance service delivery. Providing technical leadership and guidance to Run team Monitoring and analysing key performance indicators (KPIs) to ensure operational excellence and adherence to controls. Ensuring accurate MI reporting and analysis, to provide crucial insights for business decision-making. Maintaining effective working relationships with other teams across M&G Finance, ensuring that Finance Operations needs are communicated, understood and met. Collaborating effectively with colleagues, taking personal responsibility to drive any enhancements to controls to support improvement of the overall control environment. Managing the team, providing the support, guidance and leadership required to enable the team to fulfil their roles and to continue to develop and grow along with the business. Exercising sound judgement and evaluate various potential solutions, considering the implications on accounting and reporting requirements Demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Amazon.ins Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Excellent team player capable of learning and sharing knowledge in a team environment. Knowledge of FBA. Comfortable working on excel, using pivots and using basic level of automation. Basic knowledge of SQL. Experience in either of Investigations / Payments / Security or Banking domain.

About the Role: We are hiring a General Manager to lead and integrate the business operations of AI CERTs and NetCom Learning two high-impact learning businesses at the intersection of technology and education. This role carries full P&L responsibility and will report directly to the CEO. The ideal candidate is a proven business leader with an entrepreneurial mindset and a successful track record in scaling, transforming, or running training, certification, or technology-driven companies. You ll be responsible for unifying both brands under a cohesive growth strategy, accelerating revenue, driving operational excellence, and leading a diverse global team. Key Responsibilities: Own and lead the full P&L for AI CERTs and NetCom Learning, ensuring revenue growth, profitability, and fiscal discipline. Define and execute a comprehensive growth and transformation strategy across product, markets, partnerships, and delivery. Provide executive leadership to cross-functional teams: sales, operations, marketing, learning content, and customer experience. Champion integration of business systems, teams, and processes to unlock synergies and efficiency between both units. Establish aggressive KPIs, OKRs, and performance metrics aligned with board-level goals. Build strategic partnerships with vendors, technology providers, and enterprise clients. Lead with a customer-first and digital-first mindset, ensuring relevance in a rapidly evolving AI and edtech landscape. Foster a high-performance and innovation-driven culture that attracts and retains top talent. Qualifications: 10+ years of experience in senior leadership roles with direct P&L accountability ideally in training, certifications, edtech, SaaS, or digital services. Demonstrated success in scaling businesses, turnarounds, or entrepreneurial ventures. Deep understanding of corporate learning, certification programs, and digital delivery models. Strong financial acumen and data-driven decision-making skills. Experience managing distributed teams and cross-border operations is a plus. MBA or equivalent degree preferred, but not mandatory for exceptional candidates. What We Offer: A high-stakes leadership role with direct visibility to the CEO and executive board. The opportunity to build a legacy in the emerging space of AI and future skills training. Competitive fixed compensation with a performance-linked bonus or equity plan. A remote-first, high-ownership culture that values innovation, speed, and excellence.

flexi-shift supervisor Now Brewing - Talent Seekers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. Wemake sure everything we do is through the lens of humanity from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. Our Mission: With every cup, with every conversation, with every community - we nurturethe limitless possibilities of human connection. Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing storeoperations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Tata Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks and executes store operations during scheduled shifts; organizes openings and closing duties as assigned Provides quality beverages, whole beans and food products consistently for all customers by adhering to all recipe and presentation standards; or customized for customers, includingchanges such as temperature, quantity of ingredients or substituted ingredients Follows health, safety and sanitation guidelines for all products Follows and ensures shift team follows Tata Starbucks store operating policies, procedures and standards, including cash register/management practices as well as store safety and security, and ensures the safety of all other partners during each shift Discovers and anticipates customer and store needs by constantly evaluating environment and customers for cues Delivers legendary customer service to all customers by acting with a customer comes firstattitude and connecting with customers / responding to their needs through clear and pleasant communication Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed; provides feedback to store manager on partner performance during shift Creates a positive learning environment by providing clear, specific, timely and respectful coaching Page | 2 and feedback to partners on shift to ensure operational excellence and to improvepartner performance & contributes to positive team environment by recognizing alarms or changes in partnermorale and performance and communicating them to the store manager Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Recognizes and reinforces individual and team accomplishments by using existing organizational methods and by collaborating with store manager to find new, create andeffective methods of recognition Maintains regular and punctual attendance and meets required dress code Works flexible hours that may include early mornings, evenings, weekends, nights and/orholidays Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns Summary of Experience Customer service experience in a retail or restaurant environment - 1 year Experience in a role that requires constant interacting with and fulfilling the requests ofcustomers - 6 months Delegating tasks to other employees or coordinating the tasks of two (2) or more employees - 6 months Required Knowledge, Skills and Abilities Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team Competencies Achieving results Helping others succeed Living our Mission and Values Winning with integrity Making every customer feel special Working together Let us give you the opportunity to be part of something bigger than yourself. It is time for you#tobeapartner. Apply today

Position Overview: The Regional Sales Manager Cross Border & International is responsible for driving revenue and market share growth for international and cross-border products within the assigned region. This role involves strategic planning, managing the sales process, leading a regional sales team, and contributing to product development initiatives. The individual will serve as a bridge between regional customers and internal teams to ensure high levels of customer satisfaction and sales effectiveness. Job Purpose Responsible for driving regional revenues for Cross-Border and International products through strategic planning, sales enablement, and operational excellence in collaboration with branch and area sales teams. Key Responsibilities Strategic & Financial Management Support in developing regional short-term and long-term sales strategies in line with overall business goals. Monitor revenue and profitability performance and take corrective action to meet or exceed targets. Achieve international product yield targets and address variances effectively. Sales & Operational Execution Lead international product revenue generation within the region by guiding branch and area sales teams; manage the end-to-end product sales process and resolve operational issues as needed. Design and execute targeted sales and marketing strategies to enhance revenue, market share, and profitability for the product across the region. Build and nurture strong relationships with key decision-makers of large prospective clients through regular engagement, contributing to client retention and account stability. Collaborate with the telemarketing team to generate product-specific leads and ensure timely closure through effective follow-ups. Drive customer development and retention efforts, ensuring achievement of monthly base targets for the product. Ensure compliance with established product pricing guidelines across the region. Maintain accurate and up-to-date prospect information in the Salesforce system on a daily basis. Serve as the point of contact for addressing product-related service issues, ensuring smooth communication with internal and external stakeholders. Enhance the effectiveness of the product sales force by supporting capability-building initiatives within the region. Assist the Product Head in designing and implementing promotional schemes aimed at boosting product revenue and oversee their execution at the regional level. Product Development & Feedback Assist the Product Head in formulating medium- and long-term product plans by incorporating insights from customer feedback, market trends, and competitive intelligence. Contribute to new product and service development by consistently sharing customer expectations and feedback with the Product Head. Identify potential enhancements or modifications to existing products based on customer needs and recommend the same to the Product Head. Explore and suggest value-added services that can be bundled with the product to enhance profitability and customer satisfaction. Collaborate with the Product Head in creating training materials to strengthen sales team capabilities. People Leadership Guide and support the regional sales team for enhanced productivity and performance. Ensure appropriate staffing levels in alignment with business requirements. Drive sales capability-building initiatives and participate in training development. Qualifications & Experience: Education Essential: Graduate in any discipline Preferred: Postgraduate qualification in Sales, Marketing, or International Business Experience Essential: Minimum 6 years of experience in B2B sales, with exposure to cross-border or international logistics Strong knowledge of the logistics industry, pricing strategies, and CRM tools (e.g., Salesforce) Preferred: Demonstrated success in driving regional sales with measurable outcomes Skills & Capabilities: Strategic Thinking: Ability to define, align, and execute regional business plans Sales Acumen: Proven ability to meet revenue and yield targets Customer Relationship Management: Strong interpersonal and client-handling skills Analytical Ability: Capability to track and act on performance data Team Leadership: Mentoring and motivating regional teams toward goal achievement Save Job Regional Sales Manager Cross Border & International Close the popup

Prime Video & Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. Youll play a key role in maintaining and improving the reliability of our core technology infrastructure. Provide advanced technical support for Prime Videos core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About the team Prime Video & Studios Core Tech supports the backbone of our streaming technology. Were a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally. Our culture emphasizes innovation, collaboration, and continuous improvement. 3+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues. Youre a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python.

Amazon s transportation powers small parcel delivery through various tier-1 services. These systems manage and enable on-boarding new business use cases and 3P carriers onto Amazons transportation systems. We have built a highly respected software engineering team which is focused on solving complex problems on behalf of the customers (carriers, logistic services) and work on simplifying, automating the onboarding process at scale. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups. Primary responsibilities include managing team which will be responsible for troubleshooting, diagnosing and fixing production issues, developing monitoring solutions, performing software maintenance and carrier configurations and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. 1. Work with SDE, program teams, carriers, carrier POCs and deliver on planned programs 2. Own and simplify processes for deploying configurations 3. Drive operational excellence by handling tickets, identifying automation opportunities 4. Manage a team of 6 to 10 PA engineers 1. Managing teams for 3+ years, building and managing high performance software teams 2. Programming experience in any of the high level languages, deep understanding of object-oriented design 3. Bachelors degree in computer science or a related field 4. Solid expertise in data structures and algorithms 5. Strong problem solving and analytical abilities 6. Strong verbal and written communication skills and an ability to work in a team environment 1. Experience working with multiple stakeholders and managing deliverables at once 2. Experience working AWS technologies (S3, DDB etc) 3. Debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems 4. Proven ability to troubleshoot and identify the root cause of issues 5. Experience in a 24/7 production environment is a plus 6. Experience working with internal and external stakeholders & customers

Job Description Summary GE HealthCare is seeking a staff technical product manager to lead, deliver and support Finance Applications with a primary focus on the Source to Pay and Asset Management value stream. The ideal candidate will bring expertise in platforms like Oracle ERP EBS and Cloud Fusion (Procurement, Payables, Fixed Assets) and play a pivotal role in driving execution, operational excellence and user satisfaction. Job Description Roles and Responsibilities In this role, you will: Serve as an IT lead in the Source-to-Pay (S2P) and Fixed Assets systems, managing the end-to-end lifecycle from strategy to delivery and support. Research and evaluate potential solutions in the Oracle ERP Source to Pay and Fixed Assets process modules in partnership with the business and application architecture team. Partner with Global Finance, Sourcing, Payables, Operations, and Compliance teams to understand business needs and deliver scalable, secure, and high-performing solutions. Assist the business in determining which business requirements can and should be automated and how they are then integrated with other business and technical processes. Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams. Translate unstructured or ambiguous work requests into actionable user stories and work unit. Develop and manage project plans, resources and stakeholder communications. Prioritize continuously in accordance with the understanding and validation of customer problems and needs. Ensure effective change management, testing, training, and documentation for all system changes and upgrades. Focus on continuous improvements in reducing transaction ageing and improving productivity. Collaborate with cross-functional teams including enterprise architecture, cybersecurity, and data governance to ensure compliant and future-ready IT solutions. Qualifications: Bachelor s degree in computer science or in STEM Majors (Science, Technology, Engineering and Mathematics). A minimum of 7 + years of technical experience in implementation, design, configurations, enhancements and integrations in Oracle ERP EBS and Cloud Fusion applications with established leadership credentials. Possess a deep understanding of Source to Pay and Fixed Assets processes with hands-on experience on Oracle EBS and Cloud Fusion ERP solutions. Excellent communication, stakeholder management and problem-solving skills. Experience on one or more industry leading Source to Pay and Fixed Assets processing solutions such as Coupa, CoStar etc. will be an added advantage. Experience on implementing automation solutions with AI skills and experience on application consolidation and technology upgrade projects will be a valuable addition. Desired Characteristics: Business Acumen: Demonstrates the initiative to explore alternate technology and approaches to solving problems. Skilled in breaking down problems, documenting problem statements and estimating efforts. Has the ability to analyze impact of technology choices. Demonstrates knowledge of the competitive environment. Leadership: Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making. Understands when change is needed. Participates in technical strategy planning. Personal Attributes: Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. Innovates and integrates new processes and/or technology to significantly add value to GE Healthcare. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Relocation Assistance Provided: No

Associate Vendor Manager Amazon Now The Associate Vendor Manager is responsible for business operations by working closely with internal and external stakeholders. Handling day to day sourcing escalations, driving market benchmarking on sourcing, tracking and reporting of daily fill rates, business reports. Driving continuous improvement in catalog quality and process excellence. Key duties include, daily business operations, resolution of catalog defects, performance monitoring, and implementation of seasonal initiatives. Responsibilities: Proactively improving catalog quality and creating automation of manual reports periodically as per requirement. Monitor and analyze performance metrics for Produce business (fill rate, delivery adherence, quality). Drive compliance to established processes and guidelines. Resolve vendor queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve operations. Requirements: 2+ years of experience in management or business operations Strong analytical and problem-solving skills Excellent communication and relationship management abilities Proficiency in MS Office and data analysis tools Proficiency in SQL preferred Bachelors degree Drive operational excellence by engaging with cross functional teams Support execution of key programs by enabling accurate inputs through cross functional collaboration Own catalog related inputs / workstreams Own and publish various key updates and dashboards Enable automation of reports and dashboards where feasible Build a SQL/Macro repository for adhoc requests and reports Bachelors degree Experience with Microsoft Office products and applications 2+ years of data-driven business operations processes experience Knowledge of SQL

We are hiring Senior Program Manager to build and own the Supply Chain design and execution charter for Quick Commerce. The incumbent will be responsible to building Supply Chain processes across Inbound, Transportation and Outbound, and drive Operational excellence. The incumbent will also be driving high impact customer experience and cost optimization projects. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or solving for scale up. The incumbent will - 1) Design Supply Chain processes, planning workstreams and drive automation 2) Work with finance, business, transportation and other Amazon teams to build processes and drive execution 3) Responsible for conducting external and internal benchmarking exercises to guide Supply Chain decisions 4) Create a plan and manage execution to deliver results 5) Develop a roadmap and metrics to measure progress of the initiatives they own. Own writing reports/documents that detail the progress to leadership on a frequent basis. 6) Liaise across functions to drive negotiation, alignment and take logical decisions while maintaining high speed of execution 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

We are Amazon; we pioneer. Since opening in 1995, we ve been pushing the boundaries of possible further and further. We re also working to become Earth s most customer-centric company. We re seeking a driven IT Logistics Manager to join our IT team in India. Your responsibilities: A bright, motivated, hardworking individual to fulfill the IT Logistics Manager role. The ideal candidate should possess a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to Operational Excellence. This is very much a hands-on role, so expect to be doing everything that you would expect your team to do from unloading vehicles through to cycle counting and inventory planning. The Logistics Manager shall support the IT Services (ITS) team in India with shipping, maintaining, receiving, warehousing, and managing end to end inventory operations of IT Fixed Assets and consumables and other supplies by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Complies with federal, state, and local warehousing, Health & Safety and shipping requirements by studying existing and new legislation as applicable; enforcing adherence to requirements; advising management on needed actions. The ITS team safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. Working with Procurement and other Regional Logistics Managers, the ITS team control inventory levels by conducting physical counts and reconciling with inventory management tools. They also maintain the physical condition of the warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. At ITS, we work in a high security environment with sensitive equipment and maintaining this security and accountability will be the primary task. Logistics manager is responsible for the security and tracking of parts within the warehouse. Logistics manager is wholly responsible for the safety, development and well-being of their staff. They will contribute to continuous process improvements to deliver on our goals of high availability and low cost. They maintain up-to-date metrics dashboards and will create reports for management as required. Ideally, They should also have knowledge of import / export requirements for India and have a good working experience of in-country distribution processes. Will be responsible for complete warehouse operational requirements by scheduling and assigning employees and following up on work results, maintain warehouse staffing levels by recruiting, selecting, orienting, and training employees. Managing a team of full time employees and contract resources. Managing end to end logistics operations for IT hardware requirement from shipping the IT equipment for a new hire till retrieval of same from an offboarding employee. Managing the vendors for their service and conducting regular service reviews. Managing the budget and spend. Working closely with business leaders for operations and projects. Handling daily operations, escalations and leading projects Will be responsible to maintain warehouse staff productivity and goals by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Bachelors degree or equivalent 2+ years of employee and performance management experience 5+ years of relevant Supply Chain and Warehouse Management (IT equipment) experience in a multinational corporation Experience in People Management Experience in running IT Warehouse setup Knowledge on various IT-Hardware technology Strong experience in managing vendors and logistics operations Strong experience in handling internal customers and finance teams. Experience in managing budget and spend Strong verbal and written communication skills Ability to interpret financial data and apply to decision making Experience in People Management Knowledge of warehouse logistics Knowledge of various IT-Hardware technology Knowledge of contract terms and conditions Strong verbal and written communication skills Ability to interpret financial data and apply to decision making

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Position Title: Service Coordinator Position Description The Call Management Service Coordinator (SC) is responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. The primary function of the SC is to support the activities of the Customer Engineers (CEs) assigned to him or her or within a particular geographic region or territory. The SC s plan, prioritize, assign, and monitor all open work orders for CEs. Additionally, the higher levels may be required to perform escalation management activities which provide end to end tracking for both field and customer. Key Areas of Responsibility The main duties of the Service Coordinator include the following: Accept ownership of work orders routed to CALL MANAGEMENT Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts. Scheduling appointments with security escorts or third party service providers as required. Identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exceed the specific contractual response or fix time. Working with other Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall. Performing predefined start and end of day processes within the CALL MANAGEMENT. Recording any requested information for customer complaints referred by any outside source and managing escalations as defined. Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to CEs within the territory. Providing a central point of communication for engineers and handling any incoming telephone messages that may require to be transmitted to the engineers within the territory. Utilizing information provided by Territory Managers to maintain the current duty roster/CE schedule, record all incidents relating to CE availability, sickness, holidays, and planned work commitments. Regularly inspecting any holiday and absence tools used by the Territory Managers. Escalating to the team leader and territory manager when available CE resource levels fall below the determined specified limit and reporting daily records regarding CE availability and workload. Ensuring the correct and timely closure and completion of all work orders At call closure, verifying entitlement of the correct serial number for the device being repaired, and ensuring correct bill type is included in each call to ensure that all cash and charge revenues are billed, except where automatic closure by the CE is available. Provide parts management/coordination (working with Logistics for SLA S) as assigned Follow Global Call Management tools, process and procedures as documented and posted in GP&S Scope Proactively plans, prioritizes, and assigns all outstanding work order tasks for Customer Engineers and ensures the prompt delivery of service to meet our contractual terms and conditions Work Environment The work environment may require rotation in work hours, weekend or holiday hours, and/or extended hours, as needed, to accommodate 7 X 24 operations The position involves prolonged periods of PC and telephone usage. The Service Coordinator is accountable for continuously receiving and handling high volumes of work orders The Service Coordinator works in a team environment and interacts with multiple internal customers. Reports to the CALL MANAGEMENT Team Leader Education and Background Education and Experience Requirements Graduate in any discipline with two to three years experience in the area of Coordination / customer Service and Support preferred Basic PC literacy Keyboard proficiency Understanding of geographical areas and ability to utilize mapping tools for assigning work orders Understanding of Windows-based applications/tools Relationship building skills Excellent communication skills, verbal and written as well as listening skills