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0.0 - 4.0 years

2 - 4 Lacs

Madurai

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Job_Description":" To handle customer calls primarily in Hindi across India To plan & coordinate the physical sessions/events/meetings. Travel to various locations to ensure smooth execution, provide logistical support, and maintain high standards of quality. To build and maintain strong relationships with external stakeholders. Requirements 0-4 Years of experience Good communication in English and Hindi. Travel readiness is a must. Basics of Excel, Word, and PowerPoint presentations. ", "

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0.0 - 4.0 years

2 - 4 Lacs

Chennai

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Job_Description":" To handle customer calls primarily in Hindi across India To plan & coordinate the physical sessions/events/meetings. Travel to various locations to ensure smooth execution, provide logistical support, and maintain high standards of quality. To build and maintain strong relationships with external stakeholders. Requirements 0-4 Years of experience Good communication in English and Hindi. Travel readiness is a must. Basics of Excel, Word, and PowerPoint presentations. ", "

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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Are you passionate about ensuring high standards and fostering strong, long-lasting relationships with clients? If so, we want you on our team! As a Quality Control professional at SmartQ, your main responsibility will be overseeing and enhancing the daily operations to ensure efficiency, quality, and alignment with the company s strategic objectives. You ll also play a key role in strategic planning, team leadership, and problem-solving to address the challenges of operational management. If you have the skills and the drive to make a real impact in the world of food and technology, we invite you to join us! Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Encourage adoption by downloading and using the App, offering training, and assisting those without the App in placing orders and making payments through various digital wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 1 year of relevant experience. : .

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2.0 - 4.0 years

2 - 6 Lacs

Mumbai

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Job Title: B2B Operation Executive Location: Andheri, Mumbai Job Type: Full-time onsite Who we are At Beco, we re dedicated to making sustainability accessible and convenient for all. As a fast-growing FMCG start-up, we have ambitious plans to scale rapidly over the next five years. To help us achieve this, we re looking for a sales associate who can join us in building and growing our enterprise business, Pan India. Are you someone who Has a get it done mindset Brings passion and a positive attitude Can thrive in fast-paced environments. Committed for the long term Focused on speed and execution key Responsibilities Support order processing, inventory tracking & payment follow-ups. Help with shipment coordination to ensure timely deliveries Coordinate with the sales team to understand and meet client needs. Ensure smooth communication with B2B clients & resolve queries Coordinate with clients to ensure smooth onboarding and satisfaction. Collaborate across departments (logistics, finance, marketing. Assist in timely deliveries and maintain customer satisfaction. Requirements Bachelors degree 2+ years of sales experience, preferably in MNC & B2B. Strong client relationship and communication skills. Fluent in English with knowledge of digital sales tools. Experience with clients in Corporate / Horeca / Education / Healthcare Best-fit Behavioral Traits Practical problem-solver with business sense and judgment. Passionate about capability-building and learning agility. Mature, collaborative, and able to motivate teams. Ambitious, determined, and non-hierarchical with a can-do attitude.

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0.0 - 1.0 years

2 - 4 Lacs

Chennai, Coimbatore

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GREETINGS FROM PROBUS INSURANCE BROKER PVT. LTD.!! WE HAVE AN URGENT REQUIREMENT FOR BACKEND SALES SUPPORT/SALES COORDINATOR!!! Location: Mumbai Key Responsibilities: 1. Answers phone calls from customers and deals with problems as they arise 2. Takes sales information and puts it into an easily readable format 3. Follows up with customers to make sure that they are satisfied with a particular product 4. Makes sure that sales persons are on track with sales goals 5. Provides any necessary data or reports to the sales team 6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary 7. Arranges appointments with clients and sales team 8. Acknowledges customers by responding to emails, texts, and phone calls 9. Deals with any customer complaints and resolves the issue as necessary 10. Does any necessary administrative work, including filing reports or presenting sales team with necessary documents 11. Need to Co-ordinate with all the existing POS , support them with illustrations/quotations/logins/issuance , etc. Key Skills Required: Policy Issuance Coordination and Communication Quotation Preparation Preferred: Immediate joiners. If you have a strong background in insurance and are ready to take on this pivotal role, we'd love to hear from you! Apply today by: Emailing your resume to disha.doshi@probusinsurance.com

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1.0 - 4.0 years

1 - 4 Lacs

Ahmedabad

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Job Description Key Responsibilities: Managing Bookings and Reservations: Handle the processing of bookings for travel packages, flights, hotels, and car rentals. Ensure that all bookings are accurately confirmed, and relevant documents are sent to customers. Manage cancellations, amendments, and refunds as per the company policies. Customer Support and Coordination: Serve as a point of contact for customers before, during, and after their trip. Address and resolve customer inquiries, issues, and complaints in a timely and professional manner. Provide travel-related information and assistance, including itinerary changes, visa information, etc. Supplier Coordination: Coordinate with hotels, airlines, transport services, and other vendors to ensure the best services are provided to customers. Negotiate rates, confirm availability, and maintain strong working relationships with suppliers. Monitor service quality and resolve any supplier-related issues promptly. Logistics and Itinerary Management: Prepare detailed itineraries for customers, ensuring all aspects of the travel experience are organized. Ensure timely delivery of travel documents like tickets, vouchers, and itineraries to customers. Coordinate the ground arrangements such as transfers, sightseeing tours, and local transportation. Operational Efficiency: Ensure operational processes are efficient and cost-effective. Manage the day-to-day operations, ensuring all internal procedures are followed to maintain high standards of service. Track performance and work on improving operational systems. Compliance and Documentation: Ensure compliance with travel regulations, insurance policies, and company policies. Maintain accurate records of all customer interactions, bookings, and payments. Assist with the preparation of reports and analysis related to bookings and customer

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2.0 - 3.0 years

4 - 5 Lacs

Coimbatore

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elbex courier service is looking for Operation Executive to join our dynamic team and embark on a rewarding career journey. Communicating with upper management to develop strategic operations goals. Developing strategic long - range plans to achieve strategic objectives. Creating and managing the organizations fiscal operating and capital budget and expenses. Monitoring operational performance of both internal and external service providers. Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans. Providing a workplace setting that is conducive to productive work. Monitoring occupant satisfaction. Monitoring construction and renovation projects. Monitoring performance metrics. Receiving and responding to approvals and notifications.

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

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Job Title: Executive OAP Operations, Sports Location: Mumbai Department: Sports OAP Operations Language Requirement: Fluent in Kannada (read, write, speak), Hindi and English Role Overview: We are seeking a dynamic and detail-oriented Operations Executive (Kannada) to support the On-Air Promotions (OAP) team within our sports broadcasting vertical. This role focuses on executing daily promotional operations, coordinating with scheduling and programming teams, and ensuring the seamless delivery of Kannada sports promos across broadcast and digital platforms. Key Responsibilities: Content Coordination: Collaborate with the creative team to manage, adapt, and localize sports promo content for Kannada-speaking audiences. Scheduling & Delivery: Ensure timely and accurate scheduling and delivery of Kannada promos across all relevant platforms. Language Adaptation: Manage translations, voice-overs, and subtitling of promo content in Kannada, ensuring linguistic accuracy and cultural relevance. QC & Compliance: Conduct quality checks to confirm all promos adhere to brand guidelines and meet regional compliance standards. Team Coordination: Act as a liaison between OAP creatives, programming, Scheduling, BONE Team and language teams to maintain smooth operational workflows. Tracking & Reporting: Maintain detailed promo logs, track playouts, and generate regular reports on promo performance. Skills & Qualifications: Experience: 2 3 years in media operations, promo production, or a related field (experience in sports broadcasting is a strong plus). Language Proficiency: Strong command over Kannada (written and spoken); working proficiency in Hindi and English is essential. Technical Skills: Familiarity with broadcast operations tools, promo scheduling systems, and quality control workflows. Soft Skills: Excellent communication and coordination skills; organized, proactive, and able to perform under tight deadlines. Passion for Sports: An interest in sports is a definite advantage.

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0.0 - 2.0 years

2 - 4 Lacs

Mumbai

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We are seeking candidates for the role of Executive, Operations with 0.5-2 years of experience in data entry and document verification, specifically in areas like KYC and loan documents. The ideal candidate should excel in handling substantial verification tasks and possess familiarity with banking, NBFC, and ARC settings. Key Responsibilities: Thorough verification of KYC, loan, and financial documents Accurate execution of data entry assignments Managing extensive verification duties with meticulous attention to detail Preferred Background: Candidates with prior exposure to Banking, NBFCs, or ARCs will be advantageous. Immediate availability is preferred. location : Mumbai (Colaba) Education: Graduation. Job Category: kyc executive operation Job Location: colaba

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4.0 - 9.0 years

6 - 11 Lacs

Mumbai

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Location: Colaba, Mumbai Experience: Minimum 4 years Salary: 8.5 LPA About the Role We are seeking a proactive and detail-oriented Assistant Manager Operations to join our legal operations team. This role is central to managing key stages of the arbitration and recovery process. The ideal candidate will have prior experience with legal documentation, arbitration processes, and handling financial recoveries through structured legal workflows. Key Responsibilities Draft and dispatch Loan Recall Notices (LRN) in accordance with internal processes and legal protocols. Initiate arbitration proceedings by issuing Section 21 Notices for invocation of arbitration. Coordinate with legal teams and arbitral tribunals to obtain and manage Interim Orders (IO). Prepare and submit comprehensive Statements of Claim (SOC) for arbitration proceedings. Review and respond to Statements of Defense (SOD) from respondents. Ensure accurate documentation and timely tracking of each stage in the legal recovery cycle. Collaborate with internal departments and external stakeholders for seamless case management. Monitor operational KPIs and report progress to senior management. Requirements Minimum 4 years of experience in legal operations, preferably in arbitration or financial recoveries. Strong working knowledge of: LRN Loan Recall Notice Section 21 Invocation of Arbitration IO Interim Order SOC Statement of Claim SOD Statement of Defense Excellent documentation, drafting, and communication skills. Familiarity with arbitration procedures and related statutory compliances. Strong organizational and multitasking abilities. Bachelor s degree in Law, Business Administration, or related field (preferred). Job Location: colaba

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4.0 - 6.0 years

13 - 17 Lacs

Gurugram

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B.E/B.TECH/M.TECH GRADUATION/POST GRADUATION IN MECHANICAL ENGINEERING/AUTOMOTIVE ENGINEERING JOB ROLE Conduct ergonomics research studies to develop guidelines and best practices for assessing the ergonomic performance of new and facelift vehicle models Investigate driver and passenger interaction behaviors with vehicle controls, displays, and seating arrangements Utilize motion capture technologies like Vicon Motion Capture and eye-tracking systems such as TOBI Eye Tracker to capture and analyze these interactions Gather data through detailed user testing sessions, surveys Analyze the data to identify trends and patterns and provide actionable recommendations for vehicle design improvements based on ergonomic principles and feedback Prototyping vehicle and control layouts on Flexible Interior mockup based on vehicle proposals received from engineering, styling, and design Identification and implementation of new age technologies such as Augmented/ Virtual reality to enhance the research and development process, allowing for more accurate and efficient assessments of vehicle ergonomics COMPETENCY REQUIRMENTS. Strong analytical skills, proficiency in data analysis tools like Statistics Machine Learning, Python, MATLAB, Advanced Excel Capable of interpreting complex data sets to derive meaningful insights and support decision-making processes Proven experience in vehicle occupant packaging, ergonomics, and engineering design Excellent knowledge of CAD software eg UG NX and vehicle packaging software preferably RAMSIS Thorough understanding of automotive engineering guidelines and standards (ex SAE and AIS) Ability to understand the needs and usage habits of vehicle customers with different anthropometry, backgrounds, and preferences Knowledge or experience of Virtual/ Augmented Reality prototyping is an added advantage Experience in EMG to study muscle stress while performing physical tasks in a vehicle Excellent presentation and inter-personal skills Driving experience is essential SPECIFIC SKILLS UG NX, RAMSIS, Statistics, Machine Learning, Python, Advanced Excel

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1.0 - 6.0 years

4 - 8 Lacs

Pune

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The Operations Executive Inventory & Supply Chain will manage inventory control, warehouse operations, and logistics. This role is essential for ensuring material availability, stock accuracy, and compliance with logistics and safety standards. Maintain and update stock records and perform daily reconciliations. Tag, stage, and track inward/outward material movements. Fulfill field team requests for consumables and track usage. Execute reverse logistics (eg, fortnightly returns to Pune). Manage warehouse documentation, audits, and compliance checks. Supervise vehicle routing and maintain transport logs. Support admin and operational activities related to supply chain. What we are looking for: 1+ years of experience in inventory, warehouse, or logistics roles Graduate degree in any discipline (Preferred: Supply Chain/Operations background) MS Excel & Google Sheets Warehouse & Inventory Management Logistics Coordination Documentation & Reconciliation Vehicle & Route Management Why join us Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womenhealth, the environment, and sanitation workers dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissionsreal impact, not just buzzwords. Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of the circular economy. Grow With Us: Were a fast-growing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose arent just valuestheyre how we roll every day.

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4.0 - 7.0 years

2 - 5 Lacs

Pune

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The Operations Associate Client Coordination & MIS will support backend service operations by coordinating with clients for service entry, updating trackers, and compiling reports for tax invoicing. The role is critical for data accuracy and timely reporting to stakeholders. Send entry permit emails and make confirmation calls to clients. Align with service teams for real-time updates and service status. Update trackers like DOR, PadCareOne, and installation logs daily. Prepare and share DSRs and tax invoice submission data. Collect and submit field documents such as DCs and service reports. Maintain service logs and provide MIS support for operations review. What we are looking for: 1+ years of experience in MIS, backend operations, or client coordination Graduate degree in any discipline (Preferred: Commerce/Operations background) MS Excel & Google Sheets CRM/ERP tools (PadcareOne) MIS & Tracker Management Client Communication Document Collection & Reporting Benefits Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womenhealth, the environment, and sanitation workers dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissionsreal impact, not just buzzwords. Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of the circular economy. Grow With Us: Were a fast-growing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose arent just valuestheyre how we roll every day.

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2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Role Overview: We are looking for a passionate Data Analyst to join our Analytics team. You will play a key role in generating insights that influence decisions across product, operations, marketing, and customer experience. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and has strong problem-solving skills. Key Responsibilities: Work with cross-functional teams (Product, Supply Chain, Marketing, CX) to identify business problems and translate them into analytical solutions. Analyze large volumes of data from multiple sources to uncover actionable insights. Build and automate dashboards to track key performance metrics. Design and conduct A/B experiments and derive insights for business impact. Present findings in a clear, concise, and compelling manner to stakeholders. Collaborate with Data Engineering teams to ensure data integrity and quality. Required Skills & Qualifications: Bachelor's or Masters degree in Engineering, Statistics, Mathematics, Economics, or a related field. 2–5 years of experience in a data analyst or business analyst role. Proficient in SQL – ability to write complex queries for large datasets. Strong knowledge of Excel and data visualization tools (Tableau, Power BI, Looker, etc.). Hands-on experience with Python or R for data analysis and statistical modeling is a plus. Excellent problem-solving and communication skills. Ability to work independently in a dynamic and fast-paced environment.

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1.0 - 6.0 years

3 - 8 Lacs

Pune

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Role Overview & Key Responsibilities: The Operations Executive \u2013 Services will be responsible for executing daily service and installation activities as per SOPs, ensuring quality service delivery, field documentation, and client satisfaction. This role includes training support staff, managing petty cash, and real-time issue resolution on ground. Lead daily execution of service and installation plans as per SOP. Coordinate with clients and internal teams for smooth service delivery. Visit client locations for service quality checks and feedback collection. Submit service reports, DCs, and other documents to Ops 1. Train field technicians and ensure SOP compliance during service. Manage petty cash and operational expenses. Track attendance, OT, and leave data for field staff. Requirements What we are looking for: 1+ years of experience in field service, operations, or installation roles Graduate degree in any discipline (Preferred: Technical/Operations background) MS Excel & Google Sheets CRM/ERP tools (PadcareOne) Documentation & Reporting Field Execution Planning Client Interaction & Supervision Benefits Why join us? Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women\u2019s health, the environment, and sanitation workers dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions\u2014real impact, not just buzzwords. Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of the circular economy. Grow With Us: We\u2019re a fast-growing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren\u2019t just values\u2014they\u2019re how we roll every day.

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0.0 - 4.0 years

3 - 4 Lacs

Bengaluru

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Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you. As a Operation Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiative. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 years of relevant experience. : .

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3.0 - 5.0 years

3 - 4 Lacs

Pune

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Coordinate with vendors, logistics, and internal teams Track inventory, resources, and material dispatch Manage event setup and teardown operations Maintain cost and operation logs Assist in campaign execution on the ground when needed

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2.0 - 7.0 years

2 - 6 Lacs

Chennai

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As a Field Operations Executive, you will play a pivotal role in facilitating the implementation of our program at the grassroots level. Your responsibilities will include: Collaborating with school administration and teachers to effectively implement the program. Conducting small-scale pilot interventions to address complex problems specific to communities/ schools, blocks, or districts. Executing outreach strategies at the field level by daily visiting government high and higher secondary schools. Organizing interactive sessions to raise awareness of the program among students and stakeholders. Providing ground-level feedback to the district team and contributing to program-related events and initiatives. Monitoring program progress and reporting any issues or concerns to the district manager. Ensuring regular data collection and providing support to state and central teams as needed. School visits will be as per the program requirements. Required Qualifications, Skills, and Abilities: We are seeking candidates with the following qualifications and attributes: A keen interest in the development and education sectors. Minimum of 2 years of relevant experience. Prior experience working with teachers and school-level stakeholders is highly desirable. Willingness to travel across the district as required. Fluency in both Tamil and English with excellent reading and writing skills. Strong communication skills to interact effectively across teams. Demonstrated skills in stakeholder management, problem-solving, and analytical thinking.

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1.0 - 2.0 years

20 - 25 Lacs

Bengaluru

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You will be responsible for onboarding NGOs and helping them to complete registration requirements You will create and refine the requirements of funding for the NGO and present it in a manner that can help the NGOs get more donations In this role you will enable NGOs to get a payment gateway on their site thus helping them raise more money you will ensure a great experience for the NGO throughout the registration process through timely follow-ups and responding to all their queries You need to be able to write English quite well with a reasonable comfort in speaking the same in addition you will need to be able to speak in Hindi and/or one other regional language so that you can converse with the NGOs easily A reasonable familiarity with computers and basic software such as Microsoft Word and Excel is expected You will be responsible for onboarding NGOs and helping them to complete registration requirements You will create and refine the requirements of funding for the NGO and present it in a manner that can help the NGOs get more donations In this role you will enable NGOs to get a payment gateway on their site thus helping them raise more money you will ensure a great experience for the NGO throughout the registration process through timely follow-ups and responding to all their queries You need to be able to write English quite well with a reasonable comfort in speaking the same in addition you will need to be able to speak in Hindi and/or one other regional language so that you can converse with the NGOs easily A reasonable familiarity with computers and basic software such as Microsoft Word and Excel is expected

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1.0 - 3.0 years

20 - 25 Lacs

Patna

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About Rentokil PCI GENERAL DUTIES & RESPONSIBILITIES To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Manage service documentation and ensure all customer/technician s feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiat

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1.0 - 3.0 years

20 - 25 Lacs

Kolkata

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POSITION RESPONSIBILITIES / REQUIREMENTS: Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. GENERAL DUTIES & RESPONSIBILITIES To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Position Description Manage service documentation and ensure all customer/technician s feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager REPORTING Daily, weekly & monthly (SOS) State of Service for Branch Weekly reporting of pending jobs, ageing profiles to ABM/BM Monthly reporting of per technician trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Yearly reporting on technician per branch and State of Service trends. Annual leave planning of technicians Plan, if any on Overtime (OT) work and trend of OT per week per technician KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills would be an added advantage Ability to work patiently in a dynamic service environment EDUCATIONAL / OTHER REQUIREMENTS Minimum graduation with 1 to 3 years of relevant experience of managing team Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager

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0.0 - 6.0 years

2 - 3 Lacs

Noida

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STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals Developing strategic long-range plans to achieve strategic objectives Creating and managing the organizations fiscal operating and capital budget and expenses Monitoring operational performance of both internal and external service providers Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans Providing a workplace setting that is conducive to productive work Monitoring occupant satisfaction Monitoring construction and renovation projects Monitoring performance metrics Receiving and responding to approvals and notifications

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1.0 - 2.0 years

1 - 4 Lacs

Kolkata

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Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives For More Details Call on drop your resume on 8875022129

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

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Job Description: Bachelor/Master Degree with experience in Talent Acquisition Operations. Proficiency in MS office, excel and good written and verbal communication skills Ability to work in Teams, within deadlines and be process oriented End to end vendor management Experience-External vendor/Sourcing partners and Managing Employee benefits (Employee Referral payouts) Ensure compliance to all HR/TA operations processes from Internal Audit Perspective. Strong working knowledge and experience with an ATS. Ability to work in complex environment and deal with ambiguity, uncertainty and challenges. Apply Now

Posted 1 week ago

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2.0 - 7.0 years

5 - 6 Lacs

Mumbai

Work from Office

Naukri logo

Bhatia Hospital is looking for Operations Executive to join our dynamic team and embark on a rewarding career journey An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently Responsibilities:1 Oversee the day-to-day operations of the company or organization 2 Monitor and evaluate the performance of operational processes and systems 3 Identify and resolve operational problems and inefficiencies 4 Stay up-to-date with industry trends and advancements in operations management 5 Continuously assess and improve operational processes and systems to ensure they meet business requirements Requirements:1 Experience in operations management 2 Strong leadership and management skills 3 Excellent organizational and problem-solving skills 4 Strong analytical skills and the ability to make data-driven decisions 5 Excellent communication and interpersonal skills 6 Proficiency in Microsoft Office and other relevant software

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