NOC Engineer

Job Title: NOC Engineer

Location: Noida, Uttar Pradesh

Department: IT

Working Days :- 06 Days

website :- www.lmservices.in

Job Overview:

We seek a skilled and dedicated NOC Engineer to join our Network Operations Center team.The NOC Engineer will beresponsible formonitoring,diagnosing,and resolvingnetwork issues to ensure the continuity and stability of our clients' IT infrastructure. The idealcandidate will have strong analytical skills, a solid understanding of networking principles,and a proactive approach to problem-solving.

Key Responsibilities:

Network Monitoring :

Continuously monitor network traffic, performance, and security using advanced network

monitoring tools and platforms.

Incident Management :

Identify, troubleshoot, and resolve network issues, including outages, slowdowns, and

system malfunctions.

Troubleshooting :

Investigate incidents and resolve issues related to connectivity, bandwidth, or hardware

failures in a timely manner.

Alert Management :

Review and prioritize alerts, escalating critical issues to the appropriate team or vendor for

resolution.

System Performance Optimization:

Analyze network performance data to identify areas for improvement and ensure maximum

uptime.

Documentation:

Maintain accurate records of incidents, resolutions, and escalations in the incident

management system.

Maintenance Support :

Support planned network maintenance and updates, ensuring minimal disruption to

operations.

Collaboration:

Work with cross-functional teams, including IT support, security, and engineering, to resolve

complex issues and ensure service continuity.

Security Monitoring:

Monitor security logs and network traffic for potential threats or vulnerabilities, escalating

concerns to the security team.

Customer Support:

Provide support and technical assistance to internal teams or customers as needed.

Job Type: Full-time

Work Location: In person