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5.0 - 8.0 years
7 - 10 Lacs
Kotli
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills
Posted 1 day ago
2.0 - 4.0 years
4 - 6 Lacs
Fatehabad
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills
Posted 1 day ago
0.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As a Consultant, you will be responsible for end-to-end coordination and tracking of mentor-mentee engagements, supporting documentation, feedback analysis, and continuous process improvement. This role is ideal for a detail-oriented, self-driven individual looking to make an impact through program execution and stakeholder support. Key Responsibilities Post-Session Feedback - Reach out to mentors and mentees after every session (1:1, AMA, expert talk, jury). - Collect session ratings and qualitative feedback; escalate negative or urgent concerns. - Compile and share structured feedback insights with the internal Resource Network team. Tracking Connections & Mentor Profiles - Monitor pending mentor-mentee engagements; ensure timely follow-ups and closures. - Follow up with mentors on incomplete profiles; update internal records accordingly. - Share weekly status updates on pending connections and blockers. Documentation & Reporting - Maintain detailed records of mentor sessions: dates, participants, outcomes. - Upload session notes or transcripts to shared folders where applicable. - Prepare monthly summaries: number of sessions held, engagement trends, and areas for improvement. Stakeholder Coordination - Act as the first point of contact for mentor-mentee coordination queries. - Escalate platform-related issues (eg, login errors) to the tech team promptly. - Maintain clear, professional communication with mentors, mentees, and team members. Process Improvement - Contribute to refining SOPs, templates, and feedback collection formats. - Identify gaps and propose improvements to optimize coordination workflows. Team Collaboration - Participate in weekly sync-ups with the Resource Network team. - Assist with onboarding and re-onboarding of mentors (profile review, background checks, orientation). - Support special projects such as bootcamps, jury panels, and offline events. Qualifications & Skills Education: - Bachelor\u2019s degree in Business, HR, Communications, or a related field. Experience: - 0 to 3 years of experience in program coordination, stakeholder management, or similar roles. - Strong freshers with demonstrated initiative (eg, campus leadership, startups) are welcome. Key Skills: - Excellent communication and interpersonal skills - Strong organizational and time-management skills - Proficiency with Google Workspace (Sheets, Docs, Drive, Calendar) - Familiarity with feedback tools, CRMs, or mentorship platforms is a plus - Working knowledge of Canva or similar tools preferred - Ability to multitask and thrive in a fast-paced, mission-driven environment Preferred Background: - Exposure to startup ecosystems, accelerators, or incubators - Understanding of mentor-mentee engagement workflows - Experience with survey design and analysis Key Deliverables (First 3 Months) - Documented SOPs for feedback collection and reporting - Updated mentor-mentee engagement tracker with 3 months\u2019 history - Monthly MBR decks with status, feedback summaries, and engagement insights - Feedback survey form for all mentor sessions
Posted 1 day ago
9.0 - 15.0 years
40 - 45 Lacs
Bengaluru
Work from Office
The right engineer will drive the success of power IP (Intellectual Property) and features in AMD (Advanced Micro Devices) products through leadership & coordination, resolution of technical dependencies, and achievement of schedule commits. This is a high-visibility and widely multi-functional role, spanning pre-silicon architecture to post-silicon implementation & product delivery. THE PERSON: Your curiosity will drive your learning and innovation to improve how we as a group, and an organization, can get better every day. Your peers will provide you a results-oriented and encouraging environment for your career growth, fueling your opportunity to be a part of Delighting Our Customers. KEY RESPONSIBILITIES: Power Management Firmware Engineer will play key role in ensuring AMD Embedded firmware (Power and Performance Management) addresses critical Embedded market segment (Networking, Storage, Automotive, Thin client) requirements performing the below: Contribute toqards AMD Embedded firmware development for PMFW, DXIO Collaborate with core firmware teams and ensuring Embedded requirements are addressed Coordinate debug of issues and drive them to closure. Work with Platform Firmware Organization (PFO) in conjunction with Embedded segment architects to meet product requirements Review key firmware requirement / enhancement inputs pertaining to focused Embedded markets Provide custom firmware design support for tier-1 customers by with identifying solution and providing design documents Design, develop, test, review features / releases pertaining to PMFW, DXIO firmware Provide low level design documents and user guides Pull together meetings, set up clear agendas and follow up on action items Assist customer support team in addressing any firmware related queries Proactively drive continuous improvement for post-silicon power and performance activities Must be a self-starter, and able to independently drive tasks to completion PREFERRED EXPERIENCE: 9-15 years experience in hands on firmware development. Strong with C language programming Good understanding and experience with BIOS, power management and PCIe Strong knowledge of ACPI , UEFI BIOS, AGESA knowledge is a big plus Good knowledge SoC power management CPU/Device power states, hot-plug etc Firmware development & release process understanding Prior experience working with firmware design & development OS/Drivers/Software stack understanding is a plus Product development or systems engineering background with hardware platforms and their software & firmware ecosystems Excellent verbal communication and written, presentation skills Excellent interpersonal, organizational, analytical, planning, and technical leadership skills Proven record of accomplishment in delivering large multi-functional product solutions Experience working in a fast-paced matrixed technical organization and multi-site environment ACADEMIC CREDENTIALS: bachelors or Masters degree in Computer or Electrical Engineering or equivalent
Posted 1 day ago
3.0 - 6.0 years
25 - 30 Lacs
Bengaluru
Work from Office
We seek an experienced IT professional to join us as a Senior Site Reliability Engineer, working in the Product Reliability Engineering function who will: Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services - including debit, prepaid and risk lines of business. Perform ongoing/Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution. Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments. Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency. Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors. Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution. Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1/L2 peers. Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency. Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products. Participate in on-call roster to support business including off-hours. Self-motivated, and have excellent interpersonal and communication skills. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. 3-6 years of relevant work experience and a Bachelors degree Preferred Qualifications:- 3 or more years of work experience with a Bachelor s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) 3 years of experience working with Java or .NET based business critical transaction processing, API or UI based applications. Experience with one or more programming languages such as Python, Java, .NET, C#, PowerShell, Bash scripting. Experience with writing queries and working with MSSQL and MySQL databases. Basic understanding of CI/CD pipelines and tools like Jenkins, chef etc. Strong understanding of networking concepts, protocols, and architecture. Basic understanding of ITIL concepts & processes such as incident/change/problem management, call triaging, escalation procedures and such. Basic understanding of Middleware components such as Kafka, Hazelcast, Qlik etc. Basic understanding of container orchestration systems, such as Kubernetes. Basic understanding of monitoring, logging and tracing tools such as Splunk, Prometheus, Grafana, riverbed etc., for troubleshooting and performance tuning. Basic understanding of AI frameworks and libraries to further enhance the application resiliency and day to day operational tasks. Prior experience with building tools to automate production support activities that enable efficiency and productivity of all operations groups. Prior experience working in shift model in 15*7 environments. Candidate should be comfortable communicating with technical and non-technical peer groups, including Account Management, Client Services, and other technical platform and application support groups. Strong work ethic, self-starter, ability to work in fast-paced, team-oriented environment.
Posted 1 day ago
0.0 - 5.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Plans, designs, develops and tests software systems or applications for software enhancements and new products including cloud-based or internet-related tools. Key Responsibilities Very good expertise in Machine Learning (Classical) and Deep Learning Candidates with Reinforcement Learning experience will be preferred. Very good expertise in Data Science and Statistical concepts Excellent in building ML models using Tensorflow & Pytorch frameworks. Expertise in Python and SQL. Candidates with experience in applying ML in Telecom preferred (not mandatory) Basic Qualification - M.S or Phd in AI/Data Science/CS Job Requirements Very good expertise in Machine Learning (Classical) and Deep Learning Candidates with Reinforcement Learning experience will be preferred. Very good expertise in Data Science and Statistical concepts Excellent in building ML models using Tensorflow & Pytorch frameworks. Expertise in Python and SQL. Candidates with experience in applying ML in Telecom preferred (not mandatory) Basic Qualification - M.S or Phd in AI/Data Science/CS
Posted 1 day ago
5.0 - 10.0 years
22 - 25 Lacs
Bengaluru
Work from Office
The Technical Support Engineer reports into the Global Services (GS) division of Juniper Networks, specifically as part of a comprehensive Juniper Technical Assistance Center (JTAC). JTAC challenges the status quo to provide multi-tiered services to Juniper s top-tier customers worldwide - customers who test the traditional bounds of what can be done. In order to do this, Juniper s premier customers increasingly rely on experts like the Technical Support Engineer by purchasing advanced service contracts in order to gain access to dedicated teams of highly competent, technically astute and network aware senior engineers in an organization known as Customer Focused Technical Support (CFTS). In short - our most expert customers can t do what they do without a designated team of senior engineers. And that s you -- with in-depth product knowledge (switching, routing and/or security) and highly focused troubleshooting skills relevant to a customer s particular network. To meet the challenge, you need extensive experience supporting large-scale networks; as we'll as broad product knowledge in anyone of routing, switching or security (firewalls) , SDN domains. Your ability to troubleshoot product problems; diagnose critical and complex network issues; and learn your customer s infrastructure and technologies; are what bring you applause, success and thanks in the Support organization. In this position, your primary role is one of break/fix , where your mastery of in-depth diagnostics quickly brings network assets back online and heads off future problems. As one tool, you'replicate customers problems in Juniper s state-of-the-art lab environment to determine the root cause, verify a fix, and recommend a solution. Key Responsibilities : Become the dedicated focal technical support contact and handle high priority issues for a limited number of Advanced Services customers, on specific Juniper Networks Routing products ( SRX High end and Low end series , Virtual SRX ) Gain in-depth knowledge of the Juniper infrastructure and technologies that are present in assigned customer s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Take ownership of high priority or sensitive customer issues, Isolate Juniper product issues at network/hardware/software level, ensure prompt service restoration and resolution to the customer s satisfaction, by using a systematic problem-solving approach. Replicate customer environments and issues in lab and work closely with Juniper Engineering team in providing bug fixes on software issues reported by customer. Work closely with other Global Services(GS) teams to ensure knowledge share of the customer s networks, issues and solutions. Keep GS management informed of all sensitive issues Provide necessary support to the Service Managers for high profile technical escalations , Involvement in conference calls and/or face to face customer account meetings to discuss technical escalations. Develop and maintain skills in his/her core products and technologies and highlight any need for training as the customers networks evolve. Work with various technical teams within Juniper Networks regarding new products and feature improvements for reliability, availability, and serviceability. Contribute to technical documentation (White Papers, FAQs, Solutions) for internal and/or external use. Develop a Can-Do attitude and suggest ways to improve the team performance and increase customer s satisfaction. This is an individual contributor role. There can be rotational weekend coverages to support customers. Minimum Qualifications: The candidate will have achieved a level of higher education (Bachelor or masters degree in electrical engineering, computer science or equivalent) Atleast 5 years of working experience in the networking domain, [eg 3] of these years of which would be spent supporting large IP networks Solid working experience in most of the following : o IP Networking basics: TCP/IP, Subnetting, IP Packet flow, OSI layers o Security Technologies : VPNs, IPSec, GRE, SSL/SSH , QoS, DES, 3DES, MD5, SHA, PKI , Various Denial of Service attacks, SYN flood , Replay attacks Concepts of Stateful packet inceptions, Application of Firewalls, access/perimeter control, vulnerability management and intrusion detection o Other protocols: NAT , OSPF , BGP , Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP , High availability (Clustering) and Gateway redundancy protocols (VRRP) Working experience with traffic generators and network protocols analysis tools Strong problem-solving and troubleshooting skills, applicable to large and complex network scenarios Strong customer management and customer service skills Excellent communication and presentation skills Language skills: English (fluent - verbal and written), Diplomacy and good customer facing skills to understand and effectively address sensitive customer situations Preferred Qualifications: Candidates with experience and certifications in Juniper Products like MX, PTX, QFX, EX, SRX, Contrail will be given preference JNCIE/CCIE lab or other security product certified personnel would have a distinct advantage Working experience with Operating System architectures (*nix , FreeBSD) , Virtualization, Hardware (CPU, memory, controller (and so on types), Scripting languages (TCL, Perl, Ansible, Puppet, C , C++), Service daemons (DHCP, DNS, TACACS, Radius) Personal Traits: Customer Centric Team Player Problem-solving mindset Action attitude Other Information [regional specific]: Relocation is available for this position Travel requirements for the position less than 10%
Posted 1 day ago
5.0 - 7.0 years
8 - 12 Lacs
Jamnagar, Ahmedabad, Rajkot
Work from Office
The Manager, Strategic Communications will work with the Senior Management overseeing Strategic Communications on planning and implementation of RWF s stakeholder communications and outreach. In addition, he/she will be responsible for managing all communication channels of the organization and positioning it as an influencer and implementer of public policies promoting equity, inclusion and justice. This role involves working with teams across RWF s key focus areas. Areas of responsibility The list mentioned below provides more detailed descriptions of the role to be performed. It is not exhaustive but illustrates the scope of responsibilities and provides insight into other tasks that may be required or assigned as per need. The tasks/responsibilities are supported by existing critical employees who will report into the position holder. Communications Strategy Deliver and develop the strategic communications plan to support the Foundation s objectives, extend awareness of its work and increase its reach into key areas and training sector and other audience groups. Devise communications plans around all the active programs/projects of the organization. Work with the management team and staff to identify potential internal and external communications opportunities and threats; proactively identify appropriate strategies to manage them. Serve as a communications adviser to the organization s management team. Conceptualizing and implementing the organization s communications plan that includes design and dissemination of RWF s knowledge collaterals and key accomplishments. Preparing editorial calendar and managing content and outreach for RWF s digital properties including the website updates, blog, newsletters, videos and social media channels. Managing RWF brand assets and brand toolkit and updating the same on a regular basis. Communications Operations Writing blogs, creating videos, articles for internal newsletters and opinion editorials for external media outlets. Networking and developing strategic relationships with media and key ecosystem influencers. Evaluate and apply relevant and innovate communication tools and dissemination methods to maximize content engagement and increase key message efficacy. Oversee the prioritization and delivery of all of organization s communications including Press and PR activity, all print communications, digital communications and activities relating to stakeholder relationship management. Work with individual programme directors/managers to agree communications frameworks for delivery partners working on tendered projects: establish areas of responsibility for communications on projects delivered by partners, agree reporting and evaluation measures, monitor activity. Management Ensure accountability of delivery on achievement of pre-defined outcomes. Ensure accountability of delivery of programs and a focus on improving quality of outcomes. Support professional development and talent planning across the team. Undertake all administrative tasks necessary to ensure the effective delivery of specified tasks to agreed Ensure effective and economic manpower planning for operational management. Drive a culture of coaching and mentorship to facilitate capacity building of team. Coordinate with outside agencies for website design/ development/ maintenance and marketing materials for RWF. Required Qualifications Post-graduate degree in Communication or Management with knowledge of the social sector. 5 to 7 years of work experience with demonstrated success in communications, influencer outreach, public relations. Required Skills and Abilities Experience in growing and managing team members. Demonstrated interest in social enterprise sector. High level of fluency in English, medium fluency in Hindi. Ability to create content using Canva, Microsoft Presentation, Word and Publisher. Basic knowledge of video editing software. Ability to work independently and proactively, without support staff and with little supervision. Strong written and verbal communication skills, strong presentation skills. Strong planning and organizational skills, and an ability to be able to set priorities, plan timelines and meet deadlines. Desired Qualities Entrepreneurial spirit and get-it-done attitude. Operating style suited to working in a small organization setting, where teamwork and resourcefulness are highly valued. Excellent leadership skills, including ability to manage multiple projects at a time. Personal Attributes Strong alignment with RWF s mission of driving Equity, Inclusion and Social Justice in building stronger education ecosystems in India. Results-focused with a strong sense of ownership. Enthusiastic to do whatever it takes willing to take personal accountability for delivery of goals. Able to think creatively, with discerning and sensible judgement. Openness to listen, learn and contribute beyond the confines of this role.
Posted 1 day ago
5.0 - 10.0 years
22 - 25 Lacs
Bengaluru
Work from Office
Juniper Networks "Customer Focused Technical Support" (CFTS) Services provide Customer with access to a designated team of senior engineers with extensive experience and highly focused troubleshooting skills relevant to a Customer s network and operations requirements. This team will work with Customer to develop network and feature knowledge that enables the provision of tailored support services. It will also equip Customer with confidence that high priority problems are being handled by professionals who fully understand the Customer s network and its complexity. The responsibilities includes, Lead and drive troubleshooting on Customer reported issues. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Gain in-depth knowledge of the infrastructure and technologies that are present in customer s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution. Keep the other support teams trained on the designated CFTS customer network, practices followe'd. Provides technical expertise and guidance during testing, deployment and operational phases for CFTS Customers. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of specialty. Products to be supported - Juniper Routing platforms (PTX, MX) This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage. Primary Skills required: Excellent Customer handling and communication (verbal and written) skills Thorough understanding of - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS) Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP) Multicast protocols [IGMP, IGMP-snooping, PIM] MPLS, L2 and L3 VPN, Traffic Engineering, LDP, RSVP, Segment Routing, VPLS. Prefer to have understanding / Exposure / Expertise in one or more areas : Advanced Multicast technologies- NG-MVPN, Draft Rosen Advanced Datacenter technologies- MC-LAG, VxLAN, EVPN Perl/Python/Unix/Expect scripting Requires B.E. in Electronics/Engineering or Computer Science ( or equalent) with minimum 5 years experience in Networking Industry. Following candidates having any of following experience will be preferred and minimum experience criteria may not apply - 2+ years extensive JUNOS experience OR minimum 2+ years experience in Troubleshooting Datacentre networks, Enterprise core networks. Platform Knowledge: Juniper (routers, switches), Cisco, Arista, Alcatel, traffic generators (Ixia, Agilent) Preferred Certifications - JNCIS / JNCIP / JNCIE / CCNA / CCNP / CCIE and other equivalent.
Posted 1 day ago
5.0 - 8.0 years
7 - 10 Lacs
Panchkula
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
7.0 - 9.0 years
9 - 11 Lacs
Panipat
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
5.0 - 8.0 years
7 - 10 Lacs
Jammu
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
2.0 - 4.0 years
4 - 6 Lacs
Ponduru, Hyderabad
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
2.0 - 4.0 years
4 - 6 Lacs
Assandh
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
2.0 - 4.0 years
4 - 6 Lacs
Rohtak
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
5.0 - 8.0 years
7 - 10 Lacs
Srinagar, Kolkata, Bengaluru
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
5.0 - 8.0 years
7 - 10 Lacs
Durg
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
7.0 - 9.0 years
9 - 11 Lacs
Porbandar
Work from Office
Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.
Posted 1 day ago
8.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.
Posted 1 day ago
7.0 - 9.0 years
9 - 11 Lacs
Kolkata
Work from Office
Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.
Posted 1 day ago
7.0 - 9.0 years
9 - 11 Lacs
Karnal
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen: In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen: In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
5.0 - 8.0 years
7 - 10 Lacs
Kolkata
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen: In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 day ago
2.0 - 5.0 years
11 - 15 Lacs
Pune
Work from Office
Based on customers needs, promote SKF know-how and value proposition in line with strategy. Propose technical solutions in collaboration with sales team. Manage technical relationships with customers, including responding to enquiries and evaluating technical risks. Bring a strong technical and segment expertise into the market and be involved in internal and external technical trainings, Site Surveys & Customer Events. Responsibilities: Create application-based segment offerings and support sales team in driving the same across assigned segments. Develop techno-commercial solution for the customer requirements. Create compelling value proposition along with sales team to increase the win probability for the proposals. Provide segment trends, key segment needs, market and competitive information to sales and leadership team. Conduct segment specific training and presentations. Adopt new products and technology to ensure competitiveness. Work as a bridge between Customers / Sales and Design team. Participate actively in Contract review, Design review, Risk assessment. Key Interfaces: Sales Team. Sales Operations Team (Distribution, Customer Service and Project Management) Design Engineering team. Controlling. Manufacturing and Procurement. Quality and Audit KPIs: On time offer submission - response time as per the due dates. Conversion - offer to order. Organic business growth through solution offerings for customers (X% of orders) Competencies: Knowledge of Lubrication / Hydraulic systems, products, configuration rules (Preferred) Industrial segment application knowledge (Preferred: Mining, Metals, Cement, Power) Technical problem solving, Strong quantitative skills. Piping (Process Piping). Manufacturing drawings. Tools: AutoCAD (P&ID), SAP, C4C (CRM) & O365. Candidate Profile: Education: Bachelor of Engineering or B.Tech (Mechanical domain preferred). Experience: Minimum 5 years of experience in Complex Industrial Sales, Distributor and Key Account management Ability to work with cross-functional team. Strong business acumen, customer focus. Excellent verbal and written communication skills, networking and influencing skills with internal and external stakeholders.
Posted 1 day ago
5.0 - 8.0 years
7 - 10 Lacs
Gharaunda
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills
Posted 1 day ago
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