744 Network Troubleshooting Jobs - Page 5

Customer Support Role: Customer Support Designation: Junior Analyst Work Location: Mangalore Shift: 9 hours per day, with shift changes every month (Should be open for rotational shifts) About Us UnifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, UnifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity Role Overview As a Technical Support Engineer, you will be the frontline hero for our customers helping them resolve issues related to website management, hosting, and network protocols This entry-level role offers an excellent opportunity to gain hands-on experience in web technologies, network troubleshooting, and customer support You'll interact with international customers via live chat, offering solutions and guidance in a fast-paced environment Who you are & what youll need to succeed Experience: 0-1 years in Customer Service or similar capacity, preferably on an IT platform Educational Qualifications: Graduate from any stream Any Engineering or BSc (IT or Computers) preferred Must be customer-focused and willing to do whatever it takes to resolve customer issues Strong customer interaction skills and ability to work in a variety of customer situations Outstanding written and verbal communication skills Ability to solve complex problems quickly, inventively, and resourcefully Good working knowledge of computers and the internet; strong ability to develop new skills Should be able to provide project foresight in tracking, interpreting, and resolving issues and aiding software implementation Strong attention to detail Avid internet user, with a strong inclination towards technology Highly motivated and energetic team player, with excellent interpersonal skills Must be willing to work in rotational shifts Roles & Responsibilities T1 agents must action all the tickets flowing to Salesforce Tier1 Tray within 1 hour of ticket received Based on the request from users T1 agents must understand the queue/ issues and provide resolution to fix T1 agents must work on all products set up tickets like, User sign in issues, mobile access issues and also work on Ad hoc task within the timeline provided by client to complete those tasks For some complex technical tickets related toT2 must be raised to T2 tray for further resolution Recognizes both basic and advanced problems, conducts research, provides resolutions and follows up with users as needed, escalating more complex cases to the appropriate team Meet and exceed established benchmarks and expectations Stay current on all key support topics, including product knowledge and required technical and soft skills To follow the instructions provided by lead/manager To report status on day-to-day activities to lead/manager Why Join Us Impactful Work: Make a real difference by helping customers solve their technical problems Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company Supportive Team: Join a team that values your contributions and supports your growth

Responsibilities: * Conduct training sessions on hardware networking & troubleshooting * Collaborate with IT team for curriculum development * Design & deliver courses on configuring LANs & installing hardware

IT Support duties and responsibilities. Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computersystems and networks Responding in a timely manner to service issues andrequests Providing technicalsupport acrossthe city (this may be in person or over the phone) Setting up accountsfor new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staffmembers Basic knowledge on cameras installation and Bio metric configuration Maintainrecords / logsfor repairs and fixes and maintenance schedule Identity computer or network equipment shortages andplace orders Develop and maintain local networks in ways that optimize performance Solving the concerns raised by kitchens by visiting kitchen orally / in remote( Two-wheeler is mandatory ) Ready to work on Saturday & Sundays, and even festivals (Benefits are available) Skills & Capabilities Ready to work in 24/7 environment Should be a teamplayer Experience 1 to 4 years Able to speak local language, Hindi& English Benefits Petrol & Mobile allowances would be given Performance incentives are eligible

Provide support to all departments in hardware, software, and network related issues. Configure, install, and maintain IT systems CCTV Knowledge must Configure, install and maintain laptops and workstations Experience in managing LANs, WANs, and VPNs

Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues related to Windows OS 4. Provide guidance and support on Windows OS features and functionality 5. Document and track client interactions and issues 6. Collaborate with internal teams to resolve complex technical issues Preferred Candidate Profile: 1. Strong technical knowledge of Windows Operating System (Windows 10, Windows 11, etc.) 2. Experience in technical support or a similar role 3. Excellent problem-solving and analytical skills 4. Strong communication and interpersonal skills 5. Ability to work in a fast-paced environment and manage multiple priorities 6. Basic knowledge of networking fundamentals and hardware components 7. Certification in Windows OS or related field is a plus Technical Skills: 1. Windows OS 2. Troubleshooting and problem-solving 3. Networking fundamentals 4. Hardware and software knowledge Soft Skills: 1. Excellent communication and customer service skills 2. Strong analytical and problem-solving skills 3. Ability to work under pressure and meet targets 4. Team player with a positive attitude What We Offer: 1. Competitive salary and benefits 2. Opportunities for growth and development 3. Dynamic and supportive work environment For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Hiring Freshers Openings Networking,Desktop Admin BE B.Tech CSE,IT,ECE,EEE,MCA 2023,24,25 Passout With Good Communication Immidiate Joiner Only

As a System Administrator at IT Monteur, you will play a crucial role in managing and maintaining our IT infrastructure to ensure the smooth operation of computer systems, networks, and applications. With 2-4 years of experience in the field, you will be responsible for troubleshooting, installing, configuring, and optimizing system hardware, software, and network services. Your key responsibilities will include installing, configuring, and maintaining servers such as Windows and Linux, monitoring and maintaining network infrastructure, providing IT support to users, ensuring regular backups and successful recovery of systems and data, implementing security measures to protect data and systems, monitoring system performance, optimizing configurations for efficiency, updating system software, patches, and security fixes, maintaining documentation of system configurations, processes, and procedures, and collaborating with cross-functional teams on IT-related projects and initiatives. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field along with 2-4 years of experience as a System Administrator or in a similar IT support role. Additionally, you should have hands-on experience with server operating systems like Windows Server and Linux, proficiency in network troubleshooting and administration including TCP/IP, DNS, DHCP, VPN, familiarity with virtualization technologies like VMware and Hyper-V, knowledge of cloud platforms such as AWS and Azure, and experience with backup solutions, monitoring tools, and IT security practices. Join IT Monteur as a System Administrator and be part of a team that is dedicated to providing high-quality IT solutions to businesses that demand security, quality, and high performance.,

As an Installation and Configuration Specialist, your primary responsibility will be to install operating systems and other applications such as Office Suite, Adobe Acrobat, etc. in accordance with the customer's software deployment policy. You will also be required to add or remove accessories, peripherals, or mobile devices and configure PCs to meet client specifications. Your role will involve troubleshooting hardware and software issues to ensure they align with the client's requirements. Additionally, you will configure desktops and laptops based on the desktop/laptop standardization policies of the customer. In this position, you will be responsible for the configuration and troubleshooting of printers, as well as setting up Outlook and addressing related issues both on systems and PDAs. You will also be expected to troubleshoot and resolve desktop/laptop operating system issues efficiently. Furthermore, you will assist users in accessing applications following standard operating procedures. Vendor coordination will be a key aspect of your role, where you will log, track, and ensure closure of OEM calls related to hardware, software, and networking support. Basic troubleshooting of network-related issues for laptops, internet access, and connectivity will also fall within your scope of work. It will be crucial for you to track and ensure end-to-end closure of escalated issues by collaborating with the back-end team and domain owners effectively.,

As a Network Security Lead with over 7 years of total experience and 5+ years of relevant experience, your primary responsibilities will include designing and implementing network infrastructure, deploying and configuring network devices such as routers, switches, firewalls, and load balancers. You will lead and mentor a team of network engineers, setting clear objectives and expectations to ensure timely project delivery. Emphasizing on network security, you will implement and enforce best practices including access control, encryption, intrusion detection/prevention, and security policy enforcement. Regular security assessments and audits will be conducted to identify and remediate vulnerabilities while staying informed about emerging threats and industry trends to proactively mitigate risks. Your role will also involve monitoring network performance, analyzing traffic patterns for optimization opportunities, and troubleshooting network issues to minimize downtime. Collaboration with cross-functional teams, effective communication with stakeholders, and providing technical guidance to internal teams and external vendors are key aspects of this position. Ensuring compliance with industry standards, regulations, and internal policies related to network security and data protection through regular audits is essential. By focusing on audit and inspection points, you will maintain the integrity, confidentiality, and availability of the organization's network infrastructure while mitigating security risks and complying with regulatory requirements. In terms of skills and knowledge, you should possess proficiency in configuring network devices from various vendors, understanding TCP/IP suite protocols, implementing network security measures, and strong troubleshooting abilities. Experience in wireless networking, collaboration, and communication skills will also be beneficial for this role. To qualify for this position, you should hold a Bachelor's degree in computer science, Information Technology, or a related field with a preference for a Master's degree. A minimum of 10 years of experience in network engineering with at least 5 years in a leadership role is required. Expertise in network design, implementation, and administration, along with hands-on experience with network hardware and industry certifications such as CCNP, CCIE, CISSP, or equivalent will be highly desirable. Experience with cloud networking technologies like AWS, Azure, or Google Cloud is considered a plus.,

Cloud24x7 is seeking a Network Architect Engineer to join the Global SOC team in Ahmedabad, India. As an Engineer, you will collaborate within a team environment to oversee the security devices on partner client networks. This role involves working with a renowned global leader in IT Security Services, supporting a diverse partner base amidst the ever-evolving technology landscape. Your responsibilities will include designing, testing, and evaluating network systems, as well as conducting network planning, modeling, and analysis. You will be tasked with managing technical network solutions and frameworks, troubleshooting network issues, and installing/maintaining hardware like firewalls, routers, switches, and wireless access points. Additionally, you will be involved in upgrading existing network components and implementing security countermeasures when vulnerabilities arise. Developing professional proposals and design documentation, as well as coordinating with multiple technology vendors, are also key aspects of this role. To qualify for this position, you should have a minimum of 4 years of Domain Experience, with at least 2 years dedicated to network architecture and design, and the remaining experience in implementation or firewall engineering. Proficiency in understanding the technical requirements of the employer's business is essential, along with in-depth knowledge of network protocols and services such as TCP/IP, DNS, proxy, and DHCP. Familiarity with security protocols like SDWAN, VPN, Firewall, and security devices such as Fortigate, Checkpoint, and Watchguard is crucial. Strong communication skills are vital as you will interact with relevant parties and international clients, often reporting to business leaders. The ability to convey information clearly, confidently, and professionally is a must. The ideal candidate should possess multitasking abilities, adhere to organizational policies, exhibit excellent troubleshooting skills, and demonstrate flexibility in working hours. Desirable certifications such as Network+, Security+, CCDA, CCDP, NSE4, NSE5, or equivalent firewall certifications are advantageous. Experience with international customers and advanced knowledge of the TCP/IP protocol suite, security architecture, and remote access security techniques are highly desirable for this role.,

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Address user tickets regarding hardware,software & networking Knowledge of network troubleshooting,Ethernet & IP configuration Configure desktop and laptop Basic server Knowledge 2015 to 2025 batches

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL VOICE PROCESS ASHUTOSH -8826528329 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME DOMAIN SALARY MAX UPTO 60000 INHAND LOC - GURUGRAM WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS ONLY

Role Description : Lead the development of high-level features, translating requirements into detailed specifications. Drive the design, coding, testing, and deployment of robust software features for enterprise products. Oversee the development of specific software packages, including managing bug fixes, code reviews, and continuous improvements. Provide innovative solutions to complex customer challenges, enhancing the value and differentiation of Wi-Fi products. Collaborate closely with customer engineering teams to address critical pain points and ensure timely escalation resolutions. Mentor and guide a team of engineers, fostering skill development and technical excellence. Advocate for process improvements and identify opportunities for enhancing product performance. Design, build, and maintain efficient, reusable, and reliable C/C++ code. Analyze and enhance the efficiency, stability, and scalability of system resources Create design documents and translate designs into high-quality code Good design and implementation using design principles, patterns, and best practices. Good at preparing conceptual and architectural documents Good Understanding of Agile methodologies and processes. Hands-on for doing the required PoC for decision-making. Documenting technical artifacts related to architecture and design. Interacting with customers directly on requirement gathering and further planning with the team. An ability to assess and understand existing platforms and suggest, in case any architecture/design changes are required. Problem-solving skills, driving resolution/tracking technical issues, risks, and dependencies Great interpersonal and communication skills Good time-management skills Technical Skills : Strong understanding of Layer 4 to Layer 7 protocols such as TCP/IP, HTTP, SSL, and DNS. Experience in network architecture design and implementation. Proficiency in network troubleshooting and problem-solving. Familiarity with network testing tools and techniques. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Should be open to new ideas and be willing to learn and develop new skills. Should also be able to work well under pressure and manage multiple tasks and priorities. Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Seeking skilled and motivated Network Engineer (L2) to support and maintain our organization network infrastructure. Responsible for Network Device Management, Troubleshooting & Support(L2 and L3 Switches),Network Optimization, ensuring security.

We're looking for skilled Network Monitoring engineers to join our team! Job Description: - Hands-on experience with installation, configuration and troubleshooting of network devices. - Experience in network traffic shifting and migration. - MOP Preparation & IOS upgradation - Network Fundamentals (MPLS/ISP/BGP/ISIS/EIGRP/OSPF) - Cisco IOS proficiency - Routing & Switching (MPLS, ISP & Aggregator) - Troubleshooting of Router & Switch - Router Configuration & Network Automation Soft Skills: - Effective Communication - Problem-Solving & Teamwork - Time Management & Adaptability - Leadership & Strategic Thinking - Mentorship & Guidance Skills : - Network Monitoring & Troubleshooting Routing Protocols: BGP, OSPF, IS-IS, EIGRP MPLS / ISP Network Fundamentals Cisco Router & Switch Configuration Cisco IOS & IOS Upgrade MOP (Method of Procedure) Preparation & Execution Layer 2 & Layer 3 Network Support Network Traffic Shifting & Migration Router Configuration & Automation LAN/WAN Infrastructure Fiber Optic Network Understanding Vendor Experience: Cisco, Huawei, Nokia Documentation & Site Survey Reports Network Topology Design Location : - Delhi, Noida, Gurgaon, (Onsite / WFH / Hybrid Options Available) If you're passionate about network monitoring and want to join a dynamic team, apply now!

Knowledge on Outlook Configuration , PST, OST, Profile recreation in Outlook Microsoft Office Pro Plus installation Resolving Browser related issues Printer & scanner configuration and Basic Troubleshooting Basic Knowledge of Networking Required Candidate profile Experience - Fresher Location - Navi Mumbai Turbhe samiksha@peshr.com 7498446998

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Basic server Knowledge Switches and Routers Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batches

As an Operations Engineer at our company, you will play a crucial role in working on our NextGen connectivity platform across various platforms. Your responsibilities will include providing advanced technical support to customers facing complex network issues, analyzing and troubleshooting network-related problems, and serving as the primary point of contact for customers seeking technical assistance. You will be expected to escalate unresolved issues to higher-level support teams or engineering teams as needed and collaborate with internal teams and external partners to expedite issue resolution and ensure customer satisfaction. Moreover, you will document troubleshooting steps, solutions, and best practices for internal and external knowledge bases and share your knowledge and expertise with team members through training sessions and technical forums. To excel in this role, you should have at least 4 years of experience in network engineering, technical support, or a related field, with a focus on advanced troubleshooting and problem-solving. You must possess deep technical expertise in networking technologies such as TCP/IP Foundations, routing protocols (e.g., BGP, OSPF), switching technologies (e.g., VLANs, STP), and network security (e.g., firewalls, VPNs). Additionally, experience with network troubleshooting tools and protocols, strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment are essential. Preferred qualifications include experience working in a technical assistance center (TAC) or similar customer support environment, familiarity with network automation and scripting languages (e.g., Python, Perl) for task automation and tool development, and knowledge of cloud networking technologies and architectures (e.g., AWS, Azure, GCP). Industry certifications such as CCNP, CCIE, or equivalent are highly desirable. If you are a curious thinker looking to co-author the next chapters of our story and help shape our ambitious future, this is an outstanding opportunity to contribute to the success of our flagship product.,

As a Systems Administrator in the IT Department of a reputed Manufacturing firm in Salem, Tamil Nadu, you will be responsible for managing various aspects of system administration including hardware, networking, network troubleshooting, and server installation. The ideal candidate should have a graduate or relevant qualification with at least 5 years of experience in system administration. Candidates residing in Salem or nearby areas are preferred for this full-time position. The work schedule is during day shifts, and a diploma in a related field is preferred. The successful candidate will have a total of 5 years of relevant work experience and will be required to work in person at the designated work location. To apply for this position, please send your resume to info@ibayconsulting.com.,

What this Job Entails: The Service Desk Specialist III will support one of Astreya s key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their speciality Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees. Maintain equipment inventory, including processing RMAs and ordering new equipment. Maintain physical presence at designated service locations and time for employees to pick up the users computer, or deliver to the end-user. Monitoring, updating and maintaining tickets in a defined ticketing system. Responds to tickets, contacts users and plans workload. Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign off on closed tickets with the user to include follow up specifically to the end user. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems. Support access to corporate network/wireless and applications both on the network as well as over VPN. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor s degree (B.S/B.A) from four-college or university and 5 to 8 years related experience and/or training; or equivalent combination of education and experience Networks with senior internal and external personnel in own area of expertise Demonstrates good judgment in selecting methods and techniques for obtaining solutions Ability to work independently with minimal supervision Excellent coordination skills and a team player Ability to identify issues and escalate as needed Excellent written and oral communication skills Strong interpersonal and customer service skills Experience with hardware, software, and network troubleshooting Experience with software application use and installation Ability to resolve technical issues under pressure Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Job Description: The Senior Network Engineer will be responsible for the design, implementation, maintenance, and optimization of Adamas Universitys network infrastructure. The candidate will lead network projects, ensure high availability and performance of critical systems, and support IT operations across the campus. This role involves managing firewalls, switches, wireless networks, and troubleshooting complex network issues Key Responsibilities: Strong troubleshooting skills across LAN and WAN environments. Hands-on expertise in FORTIGATE And PALO ALTO FIREWALL solutions, MPLS networks, and Switching protocols (Packet Switching ,Spanning Tree Protocol (STP), LACP,VTP,L3VLAN,L2VLAN). In-depth knowledge of Internet, Wi-Fi, and wireless technologies. Strong knowledge of TCP/IP, OSI models, and IP SLA concepts. Configuration, Monitoring & Troubleshooting of Networking devices (Switches, Routers of leading OEMs like CISCO, AIRPRO,TPLINK etc.). Should support a heterogenous network infrastructure consisting of Firewall,Switches, AP ,WLC ,etc. Securing Network Systems by establishing and enforcing policies, defining and monitoring access. Network Operations - Network configuration, IP assignment, monitoring, Firmware upgrades, Manage and maintain Network ISP services, Fault handling and escalation (identifying and responding to faults on Network & Network devices, liaising with 3rd party suppliers/vendors for services and its management). Timely resolution of calls / incidents related to all network issues within defined timelines. Regular Patching of all provisioned Network & Security devices Vendor Management and Asset & Inventory Management. Proficiency in managing and securing Data canter networks. Ability to design and document complex network architectures (HLD/LLD). Support Regular VA scans and its remediation based on the priorities of all provisioned Network & Security devices. Periodic communication with vendors/NE's for regularly updating work progress on the tickets and service requests. Excellent communication and reporting skills, with proficiency in preparing dashboards and presentations. Qualification: Any Graduate can apply.

provides technical assistance to computer system users, resolving hardware, software, and network issues. Install, configure, and maintain systems, troubleshoot problems, and ensure smooth operation of IT infrastructure. Required Candidate profile Qualification: Any graduate, Similar Computer Diploma Course / certification course required. Required Experience: 1 – 3 Yrs relevant experience. Male Candidates Only Joining: Immediate to 15 days.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Record technical issues and solutions in logs Basic server Knowledge 2015 to 2025 batch can apply Male candidates only

Installation, Administration, Maintenance & Implementation of ERP Software Knowledge of Microsoft SQL, PostgreSQL etc Knowledge of Python, Java, Business Process Knowledge of It infrastructure Support & troubleshooting - Hardware/ SW/networking Required Candidate profile At least 3 years experience as ERP support in manufacturing industry

The ideal candidate will have deep hands-on experience in Office 365 administration, Windows Server environments, RMM platforms, networking, cloud infrastructure (Azure/AWS), virtualization (VMware/Hyper-V), and automation using PowerShell.