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IDrive Software India Pvt Ltd
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Backup Analyst - Voice / Chat

Backup Analyst - Voice / Chat

IDrive Software India Pvt Ltd

2 - 8 years

9 - 13 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

Apply

Skills Required

parking MIN Networking Compliance Diagnostics Senior Analyst Network troubleshooting cloud storage Troubleshooting Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Candidate must have min 2-8 years of exp in Voice/ Phone support (preferably Technical Support Process.)

Diagnosis resolving application issues

Provides remote assistance for resolving app issues

Responsible for providing diagnostic technical support related to installation / configuration / issue troubleshooting

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

Should have knowledge of networking concepts

Should be open to work in rotational / night shifts in a 24/7 environment

Should have excellent verbal communication skills

PERKS AND BENEFITS

Best in Industry

Education Qualification

UG - Any Graduate

PG - Any Postgraduate, Post Graduation Not Required

Doctorate - Any Doctorate, Doctorate Not Required

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Backup Analyst - Voice / Chat