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0.0 - 6.0 years
14 - 19 Lacs
Bengaluru
Work from Office
We have an opportunity to impact your career and provide an adventure where you can push the limits of whats possible. As a Lead Software Engineer at JPMorgan Chase within the Network Services, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Automate various network services infrastructure as well as client facing network provisioning via APIs and ReactJS based frontend. Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced and Hands-on experience in Python programming language Expertise in web framework such as Django and/or Flask. Responsible for designing, developing, and maintaining robust APIs. Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Understanding of RabbitMQ, Relational and NoSQL databases. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e. g. , cloud, artificial intelligence, machine learning, mobile, etc. ) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies such as ReactJS Exposure to public cloud technologies We have an opportunity to impact your career and provide an adventure where you can push the limits of whats possible. As a Lead Software Engineer at JPMorgan Chase within the Network Services, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Automate various network services infrastructure as well as client facing network provisioning via APIs and ReactJS based frontend. Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced and Hands-on experience in Python programming language Expertise in web framework such as Django and/or Flask. Responsible for designing, developing, and maintaining robust APIs. Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Understanding of RabbitMQ, Relational and NoSQL databases. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e. g. , cloud, artificial intelligence, machine learning, mobile, etc. ) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies such as ReactJS Exposure to public cloud technologies
Posted 1 week ago
10.0 - 15.0 years
30 - 35 Lacs
Mumbai
Work from Office
The main activities of the VP of Network is to manage, maintain, implement and promote secured, robust, stable, redundant, Network infrastructure. Explore, evaluate and propose latest technologies in network domain. Lead BAU team for operational activities, any critical incident or task. The person will lead the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities Lead the Network team responsible for day to day support and project implementation on network infrastructure Responsible for managing the network infrastructure aspects related to power shutdowns in Data centres and technical rooms, disaster recovery exercises and any other activities affecting the health of the network infrastructures Provide network design, solution deployment, and technical documentation for network related equipment such as routers, switches, wireless etc. Prepares the regional budget for the support and maintenance of the network infrastructure area (including voice) ensuring aggressive negotiations, cost-effective solutions and management of the IT spend. Build and lead a regional team Must ensure staffing is sufficient and fully competent through recruitment, training and mentoring Manages the relationship with major stakeholders of networks. Ensure timely and comprehensive reports/updates to stakeholders whenever network incidents occur. Must build a strong relationship with our internal stakeholders and with vendors. Technical & Behavioral Competencies responsible for the configuration, monitoring, troubleshooting, and optimization of Cisco-based network infrastructure. This role ensures high availability, security, and performance of Cisco routers, switches, firewalls, and collaboration tools. Key Technical Responsibilities: Cisco Device Management: Configure and maintain Cisco routers (ISR, ASR), switches (Catalyst, Nexus), and firewalls Deploy and manage Cisco DNA Center for network automation and assurance. Implement VLANs, trunking, STP, and EtherChannel for optimal traffic flow. Network Security & Compliance: Configure Cisco ISE (Identity Services Engine) for network access control (802.1X, MAB). Enforce ACLs, NAT, and VPN (IPsec, AnyConnect) for secure remote access. Performance Monitoring & Troubleshooting: Use Cisco Prime Infrastructure, SolarWinds, or Wireshark for network monitoring. Troubleshoot OSPF, EIGRP, BGP, and HSRP routing issues. Cisco Wireless infra: Manage Cisco Access-points or Catalyst wireless controllers for Wi-Fi optimization. Backup, Recovery & Documentation: Maintain Cisco configuration backups (TFTP, FTP, or Cisco Prime). Document network diagrams, IP schemes, and troubleshooting procedures. Required Technical Skills: Certifications: CCNA (Cisco Certified Network Associate) (required). CCNP (Cisco Certified Network Professional) (preferred). Technical Expertise: Cisco IOS, IOS-XE, and NX-OS command-line configuration. Cisco SD-WAN, ACI (Application Centric Infrastructure), and DNA Center. Network protocols (TCP/IP, VLANs, STP, OSPF, BGP, HSRP, QoS). Soft Skills: Strong problem-solving, communication, and teamwork abilities. Specific Qualifications (if required) B.E or Equivalent 10+ years of experience in Network services, with minimum 7 years in finance industry 5+ years of experience as Network Architect with focus on network related components i.e. Cisco, Juniper, etc. Expertise in connectivity and HFT network infrastructure design, implementation and support (CCIE is a strong plus) Experience with Equity and high-frequency trading (HFT) infrastructure is preferred Experience on Automating daily network tasks using scripting (Python) preferred Client-oriented, strong communication and organization skills Expertise in PMI methodology Self-starter Ability to work under pressure Fluency in English Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 15 years
Posted 1 week ago
1.0 - 3.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Skill required: Network Services - Cisco Routing and Switching Operations Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkA solution that validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks." What are we looking for "Agility for quick learningAbility to work well in a teamProcess-orientationWritten and verbal communicationNetwork fundamentalsUnderstanding all the networking devices:Routers, switches, etc.IP connectivity, access, addressing, and servicesNetwork security fundamentalsInstallation, Configuration, Operation, Administration, and Troubleshooting Fundamental IPv4 & IPv6 Business NetworksExcellent CommunicationProblem Solving SkillsFlexibilityTeamworkExperience and working knowledge on OSI Layer 1 (Physical) and 2 (Datalink) troubleshooting (WAN point to point connection) Experience and working knowledge with IP, WAN, OSI layer, TCP/IP models, IPv4/v6 addressing, subnetting and Ethernet. Layer 1 to Layer 3 fault isolation and troubleshooting with telco providers and onsite technicians. Experience working with internal groups (e.g., order entry, test & turn-up, sales), and third party client/vendors and LEC s (preferred). Familiarity with SDH, SONET, and Ethernet concepts Basic knowledge of cabling infrastructure such as patch panels, cross-connects and fiber types. Experience working with internal groups (e.g., order entry, test & turn-up, sales), and third party client/vendors and LEC s (preferred). Experience working with global carriers in North America, LATAM, APAC, and/or EMEA Experience working in a multi-vendor DWDM optical environment Good English written/verbal communication and customer engagement skills Strong focus on providing an outstanding user experience Must be detail-oriented, with strong organizational skills Able to work independently and also in a team environment" Roles and Responsibilities: "In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsProvide 24/7/365 monitoring of ticket queue, phones, and IRC channelManage network events such as:Fiber cuts/ Leased Wave outage - Notify dark fiber providers of outage and manage event to resolution, verify quality of remedial work by measuring power levels etc., and provide all stakeholders with periodic updatesLink Down, Latency, Packet Loss, Network Traffic Issues and Routing and BGP issues - FamiliarityProvide 24/7/365 monitoring of ticket queue, phones, and IRC channelManage network events such as:Fiber cuts/ Leased Wave outage - Notify dark fiber providers of outage and manage event to resolution, verify quality of remedial work by measuring power levels etc., and provide all stakeholders with periodic updatesLink Down, Latency, Packet Loss, Network Traffic Issues and Routing and BGP issues - Familiarity and understanding of router show commands and how to interpret the outputManage client s optical network, manage alarms and faults in a multi-vendor environment, andTracking of all work in ticketing system network interconnects with internal and external network operatorsTrack and maintain a repository of RFOs and vendor improvements/actions and be able to represent client during external calls with 3rd party providersManage troubleshooting, confirming fix and restoring traffic from network incidents reported by internal teams and third-party teams, engaging field resources and inventory teams as necessary.Track, coordinate and manage hardware recalls / minor card or part replacement, RMA part delivery, initiate production change requests and work with onsite techs for faulty card/part replacementRead/Parse vendor notifications and translate to Clients Production Change Request (PCR s)Look up affected circuits to include them in change requestEscalate any emergency change requests for immediate review and schedulingNavigate ambiguity with unclear notifications from vendors - escalating as necessary or referring notification to other internal client teams" Qualification Any Graduation
Posted 1 week ago
0.0 - 4.0 years
18 - 19 Lacs
Gurugram
Work from Office
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Title: Analyst - Partner Data Analytics, Global Strategy, Operations, & Performance, GMNS Location: Gurgaon, India Function Description: Global Merchant and Network Services (GMNS) is the Merchant Acquirer, Processor and Marketing partner for millions of merchants around the world who accept American Express Cards. This position is a part of Global Analytical & Insights team. As a successful candidate, you will be responsible for managing Partner analytics, partner data quality and building data capabilities. This is an excellent opportunity to gain deep knowledge of the GMNS business by leading analytics / reporting processes and developing relationships with several GMNS stakeholders. Responsibilities: Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration Support the reporting, measurement and analytical foundation for highly evolving acquiring models in payments space Support the automation and scaling of analytics using relevant data tools. Focus on Data quality by leveraging internal data systems. Support the conception and development of data tools / treatments that will drive merchant value and enable greater merchant engagement across channels. Understand how GMNS business strategy is enabled through existing analytical solutions and emerging data capabilities that can be built to address key business needs. Evaluate current reporting to identify opportunities that will drive automation, eliminate redundancies, and address reporting gaps. Critical Factors to Success: Solid ability to get results, self-starter. Good interpersonal, written, and verbal communication skills Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition. Business Outcome Create solutions focusing on strategic priorities and driving business Effective use of personalization capabilities to optimize business objectives Evaluate new advanced analytics techniques to build on existing solutions Leadership Outcomes: Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Minimum Qualifications: To be considered for this position you must have/be: Strong analytical skills, ability to interpret data and understand complex processes with the goal to provide meaningful insights to inform business strategy. A highly motivated individual with excellent project management skills. An individual who is passionate, flexible, and has a positive attitude. Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced complex environment. Ability to work with unstructured data. Clear and concise with written and verbal communication. Strong presentation skills. An undergraduate degree; MBA or similar advanced degree preferred. Programming expertise using SQL, Python and/or Hive; advanced Microsoft Excel skills essential; Cornerstone and Google Cloud platform knowledge essential. Experience in the merchant business is preferred Title: Analyst - Partner Data Analytics, Global Strategy, Operations, & Performance, GMNS Location: Gurgaon, India At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Depending on role and business needs, colleagues are required to work in a hybrid model (combination of in-office and virtual days). Join Team Amex and lets lead the way together. Function Description: Global Merchant and Network Services (GMNS) is the Merchant Acquirer, Processor and Marketing partner for millions of merchants around the world who accept American Express Cards. This position is a part of Global Analytical & Insights team. As a successful candidate, you will be responsible for managing Partner analytics, partner data quality and building data capabilities. This is an excellent opportunity to gain deep knowledge of the GMNS business by leading analytics / reporting processes and developing relationships with several GMNS stakeholders. Responsibilities: Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration Support the reporting, measurement and analytical foundation for highly evolving acquiring models in payments space Support the automation and scaling of analytics using relevant data tools. Focus on Data quality by leveraging internal data systems. Support the conception and development of data tools / treatments that will drive merchant value and enable greater merchant engagement across channels. Understand how GMNS business strategy is enabled through existing analytical solutions and emerging data capabilities that can be built to address key business needs. Evaluate current reporting to identify opportunities that will drive automation, eliminate redundancies, and address reporting gaps. Critical Factors to Success: Solid ability to get results, self-starter. Good interpersonal, written, and verbal communication skills Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition. Business Outcome Create solutions focusing on strategic priorities and driving business Effective use of personalization capabilities to optimize business objectives Evaluate new advanced analytics techniques to build on existing solutions Leadership Outcomes: Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Minimum Qualifications: To be considered for this position you must have/be: Strong analytical skills, ability to interpret data and understand complex processes with the goal to provide meaningful insights to inform business strategy. A highly motivated individual with excellent project management skills. An individual who is passionate, flexible, and has a positive attitude. Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced complex environment. Ability to work with unstructured data. Clear and concise with written and verbal communication. Strong presentation skills. An undergraduate degree; MBA or similar advanced degree preferred. Programming expertise using SQL, Python and/or Hive; advanced Microsoft Excel skills essential; Cornerstone and Google Cloud platform knowledge essential. Experience in the merchant business is preferred
Posted 2 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
:- We are seeking a skilled Windows Server Administrator to manage and maintain our organization's Windows server infrastructure. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of our Windows-based systems. Responsibilities: Install, configure, and maintain Windows Servers and related hardware. Administer and manage Active Directory, including user and group management, GPOs, DNS, DHCP, and certificate services. Monitor system performance and troubleshoot issues to ensure optimal uptime and efficiency. Implement and maintain security measures, including patching, updates, and vulnerability management. Perform regular system backups and implement disaster recovery procedures. Provide technical support to end-users on server-related issues. Document system configurations, procedures, and troubleshooting steps. Participate in IT projects, including system upgrades and migrations. Stay up-to-date with the latest Windows Server technologies and best practices. Advance in AD, Powershell scripting, Automation tasks. Required Qualifications: Educational Background:Bachelor's degree in Computer Science, Information Technology, or a related field. Experience:Minimum of 5 years of experience in Windows Systems Administration. Technical ProficiencyDeep expertise in Windows Server 2016/2019, including installation, configuration, and troubleshooting. Active Directory and Network Services:Strong knowledge of Active Directory, DNS, DHCP, and Group Policy management. Scripting and Automation:Experience with PowerShell scripting for automation of administrative tasks. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 2 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Noida
Work from Office
Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom. Certifications: Certification related to Telecom/IP shall be an added advantage. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 769161
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Noida
Work from Office
Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom. Certifications: Certification related to Telecom/IP shall be an added advantage. What happens once you apply? Primary country and city: India (IN) || Noida Job details: Automated Operations Engineer Job Stage: Job Stage 2 Primary Recruiter: Nitin Tushir Hiring Manager: Piush Kumar
Posted 2 weeks ago
3.0 - 5.0 years
3 - 6 Lacs
Noida
Work from Office
Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom. Certifications: Certification related to Telecom/IP shall be an added advantage. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 764791
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom. Certifications: Certification related to Telecom/IP shall be an added advantage. Primary country and city: India (IN) || Noida Req ID: 764791
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom. Certifications: Certification related to Telecom/IP shall be an added advantage. Primary country and city: India (IN) || Noida Req ID: 769161
Posted 2 weeks ago
3.0 - 5.0 years
13 - 14 Lacs
Noida
Work from Office
About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom. Certifications: Certification related to Telecom/IP shall be an added advantage. What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Job details: Automated Operations Engineer Job Stage: Job Stage 2 Primary Recruiter: Nitin Tushir Hiring Manager: Piush Kumar
Posted 2 weeks ago
8.0 - 13.0 years
25 - 30 Lacs
Gurugram
Work from Office
Context & Mission: Within the OINIS IT / Activation , you will join a dynamic and international team responsible for developing applications that deliver and manage network services on both physical and virtual infrastructures As part of the development of our RCD (Resource Capability Delivery) component, we are looking for a Senior Java Full Stack Developer who is experienced, autonomous, and proactive, and capable of working in a cloud-native, distributed, microservices-based environment You will collaborate closely with colleagues located in Slovakia, Morocco, and France, and contribute to an impactful international project at the heart of network automation challenges Technical Environment: Languages & Frameworks: Java, Quarkus (microservices framework) Architecture: Cloud-native, Microservices, Containerization with Kubernetes Databases: MariaDB/Postgres Messaging: Kafka Security: HashiCorp Vault CI/CD: GitLab CI, GitOps-based automated pipelines Workflow/Orchestration: BPMN (Camunda or Kogito) Methodology: Agile (Scrum) within a SAFe Agile Release Train (ART) Team & Collaboration: Multidisciplinary team of ~6 people including Product Owner, Scrum Master, Tech Lead, Developers, DevOps Engineers Daily collaboration with team members across India, Slovakia, Morocco, and France English is the working language for daily communication, demos, and production support Profile Masters degree (or equivalent) in Computer Science or related field Minimum 8 years of experience in Java backend development (or similar) Proven expertise in full stack development in Agile environments Strong experience with CI/CD, DevOps practices, and cloud-native architectures Comfortable working in complex, distributed technical environments Strong interpersonal and communication skills, able to collaborate in multicultural teams Key Skills Java / Quarkus - Expert level Microservices / Kubernetes - Advanced level BPMN / Camunda / Kogito - Good knowledge or willingness to learn Kafka, MariaDB - Advanced level Vault / Security - Appreciated Git, GitLab CI, GitOps - Appreciated Agile / SAFe / Scrum - Appreciated English - Fluent (spoken & written) Hosted Wholesale OINIS
Posted 2 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview The EBS Salesforce Administrator team provides maintenance and support services for the TNS Salesforce environment. This includes all aspects of system administration with user satisfaction a priority and handling L1 incident and service request cases. Responsibilities About Us: Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. At TNS, we thrive on innovation, collaboration, and cutting-edge technology to deliver seamless, secure solutions to our clients across industries. Position Summary: We are seeking a skilled Salesforce Administrator with at least 2-3 years of hands-on experience in Salesforce administration. As a Salesforce Administrator, you will play an important role in maintaining and enhancing our Salesforce applications to meet business needs while adhering to best practices and industry standards. Key Responsibilities: Managing and maintaining the Salesforce system, including user setup, profiles, roles, teams, and queues. Customizing Salesforce objects, fields, record types, and page layouts. Developing and enhancing flows, validation rules, and approval processes to improve and automate business processes. Creating and maintaining reports and dashboards to support business operations. Ensuring data integrity and security by adhering to best practices for data migration and management. Keeping current with Salesforce updates, releases, and best practices. Handling service requests and troubleshooting incidents in a timely and efficient manner. Being available for a scheduled on-call rotation to cover incidents during evening/weekend/holiday hours. Qualifications and Skills: Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent experience). At least 2-3 years of professional experience as a Salesforce Administrator. Strong understanding of Salesforce architecture, security, and data models. Proficiency with Salesforce configuration tools such as Flow Builder and Lightning App Builder. Demonstrated ability to work independently and collaboratively in a remote team environment. Excellent problem-solving skills and attention to detail. Good written and verbal communication skills in the English language. Salesforce Administrator certification. Fluent English. Preferred Qualifications: Experience with Salesforce Field Service module. Familiarity with Incident Management, Problem Management, or Change Management in Salesforce. Experience with Pardot / Marketing Cloud Account Experience. Qualifications Benefits: Healt insurance; Dental plan; Life insurance; Meal/Food voucher; Wellhub; Totalpass; LinkedIn Learning; EAP - Employee Assistance Program; Scout - Referral Program; Birthday Day Off; English course. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
Posted 2 weeks ago
10.0 - 15.0 years
11 - 15 Lacs
Chennai
Work from Office
WithinCDO Infra Networks, the Networks tower manages globally the life cycle, delivery, quality and performance of the Wide Area Network, internet connections, network traffic management, (W)LAN, DNS/DHCP and all other aspects of connectivity for Nokia Networks offices and partners. Senior Network Engineeris responsible for IT service management handling Incident management, Problem management, Change management for Wide area network. Work on technical design, functionality, configuration, performance and quality of connectivity.This is a position in network operations center (NOC) for enabling reliable service operation for IT network services. You have: Bachelors degree in Telecommunications, Information Technology, Computer Science, or equivalent 10+ years of experience in complex network services In-depth knowledge of TCP/IP, VRRP, DNS, ARP, STP, and related technologies Proficient in routing protocols such as OSPF, BGP, and MPLS Hands-on experience with Nokia 7X50/77XX/7210 hardware/software and CLI Experience in enterprise WAN architecture and security with Firewalls Strong understanding of enterprise wired and wireless networks It would be nice if you also had: Experience in requirement gathering processes Understanding of ITIL processes Excellent verbal and written communication skills in English Ability to thrive in a global, multicultural team Analyzing production network issues and resolve Follow troubleshooting mechanisms and suggest corrective action Work in 24x7 support model and provide required shift handover Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds Coordinates with junior NOC engineers to analyze the issue, capture new logs if required Coordinates solution provisioning and deployment by WAN connectivity service providers Escalate to very complex network issue to L4 engineer for support
Posted 2 weeks ago
5.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
The Senior Cloud Network Administrator is responsible for managing and operating the organizations Azure and AWS cloud-based network infrastructure. This role involves building and managing Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and proxies to ensure the stability, integrity, and efficient operation of the cloud-based information systems that support core organizational functions. The administrator will also handle day-to-day incidents, changes, and problem records, and should have experience with ITSM processes and tools such as ServiceNow or similar. Responsibilities: Build, manage, and maintain the companys Azure and AWS cloud-based infrastructure. Establish and manage Azure ExpressRoute and AWS Direct Connect to ensure secure and reliable network connectivity. Design and implement virtual networks within Azure and AWS environments. Build and manage DMZs in Azure and AWS to provide an additional layer of security. Implement and manage cloud native and 3rd party firewalls to protect cloud-based resources. Set up and manage proxies to control and secure internet access. Enable and configure monitoring for cloud network infrastructure. Monitor alerts and address issues promptly to ensure minimal disruption to services. Handle day-to-day incidents, changes, and problem records, ensuring they are resolved within SLAs. Use ITSM processes and tools such as ServiceNow to manage incidents, changes, and problem records. Create and maintain comprehensive documentation of the cloud-based infrastructure. Technical skills Network Architecture: Understanding of network infrastructure including routers, switches, firewalls, and associated network protocols and concepts. Proficiency in Azure and AWS cloud services: The administrator should have a deep understanding of Azure and AWS network related services, including Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and INAC proxies. Proficiency in Problem-Solving: Strong problem-solving skills are needed to troubleshoot and resolve issues that arise in the cloud infrastructure. Network Monitoring Tools: Experience with network monitoring tools such as Wireshark, iPerf, etc. Basic Network Security: Knowledge of network security measures, firewalls, intrusion detection systems, and other industry-standard techniques and practices. IT Service Management (ITSM): Experience with ITSM processes and tools such as ServiceNow is crucial for managing incidents, changes, and problem records. Certifications: Certifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar can demonstrate a high level of technical proficiency. Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. Overall 5+ years real experience as Senior Cloud Network Administrator and troubleshooting network incidents and problems. Experience with Azure and AWS cloud network services and understanding of network architecture. Excellent written and verbal communication skills to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders. Certifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar are advantageous.
Posted 3 weeks ago
0.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Python DevelopmentStrong experience in Python development and scripting. AutomationStrong background in network automation and orchestration. Network Services OrchestratorAwareness or experience with any Network Services Orchestrator (e.g., Cisco NSO) is a plus. YANG and XMLProficiency in YANG data modeling and XML for network configuration and management. Cloud Native DevelopmentExperience with cloud-native development practices (Microservices/Containers) on any public cloud platform preferred. CI/CD ToolsExperience with CI/CD tools and practices. Responsibilites Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Experience with container orchestration like Kubernetes/Docker. Experience working on Helm Charts. Experience with Ansible and Terraform. Familiarity with Continuous Integration tools like Jenkins and associated best practices for DevOps. Background in Wireline Network Automation (e.g., IP/MPLS, L3VPN, SD-WAN) and routers (e.g., Cisco/Juniper Routers) is desirable. Experience with BPMN/Workflow managers such as Camunda, N8N, Temporal. For lead profiles, background with Web/UI development with frameworks such as React JS and awareness of AI/Agentic AI-based development patterns is useful (not mandatory). Knowledge of security best practices and implementation. Skills (competencies)
Posted 3 weeks ago
5.0 - 10.0 years
14 - 19 Lacs
Hyderabad
Work from Office
Responsibilities Collaborate with cross-functional teams to design and develop network and cloud-based solutions. Utilize your deep understanding of networking concepts to optimize and manage network infrastructure. Stay up-to-date with new and emerging technologies to identify opportunities for innovation in network and cloud operations. Utilize the Azure cloud platform to its fullest potential, with a strong focus on network services. Create and maintain automation processes using Infrastructure as Code (IaC) tools like Terraform to improve efficiency and scalability. Implement and maintain robust network security practices and protocols. Work in a team environment, but also be able to work independently to accomplish tasks. Utilize DevOps principles and practices to streamline development, deployment, and network operations processes. Troubleshoot and solve complex network and technical issues. Education / Qualifications Bachelor s degree in Computer Science, or a related field. 5-10 years of experience in a Cloud Solutions or cloud development role. Skills Required: Proficiency in the Azure cloud platform, with an emphasis on network services. Hands-on experience with Terraform and other IaC tools. Experience with automation and scripting languages (e.g., PowerShell, Python, Bash, C#). Familiarity with DevOps practices and tools (e.g., Azure DevOps, Jenkins, GitHub). Excellent problem-solving skills and ability to work in a fast-paced environment. Strong communication and collaboration skills. Willingness to learn new technologies and take on new challenges.
Posted 3 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Position : Service Engineer / Executive AC & WH Position Objective: Responsible to Manage of Air conditioner & Water Heater Principal Responsibility : Handling the entire end to end process of ASC & field operations . Must have the technical competency in Air-conditioner & Water Heaters. Handing all ASC spare orders ,payouts, documentation, related to the appointments & other aspects . Responsible for the customer satisfaction of Air conditioner & Water Heater. Ensure establishment of proper channel/touch points for Consumers/Trade Partners/Contractors. Interaction with trader partners and customers to measure operational efficiency and improvement in process. Regular interaction with sales team for the VOC and product feedback Feedback to QA team for the product performance and quality improvement. Responsible for interdepartmental process alignment and improvement in the process to increase efficiency of CS systems. Responsible for Coordination with supply chain team for the MSL availability of Air conditioner & Water Heater across warehouses & service networks. Monitoring of SLA. Focus on cost efficiency of operations and responsible to reduce the replacement cost. Efficient to develop technical competencies for technicians for Air conditioner Strong coordination within the CS team and cross functional (BU/Logistics/MCD team) increase efficiency of CS systems Knowledge : Technical Competency in Air-conditioner & Water Heaters. Formal Education: Diploma /Engineering Graduate
Posted 3 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Orica is looking for a talented Network Operations Engineer to join our dynamic global IT team. This hybrid role, based in Hyderabad , offers the opportunity to work at the heart of a global organization that values innovation, collaboration, and continuous improvement. In this role, you'll be instrumental in keeping Orica s worldwide operations connected and running smoothly. you'll help ensure our network systems are reliable, secure, and efficient supporting everything from day-to-day business activities to long-term strategic goals. Your contributions will go beyond technical support. you'll help improve infrastructure, solve complex challenges, and play a key part in Orica s digital transformation journey making a real impact on how our people work and connect across the globe. What you will be doing Change & Lifecycle Management: Plan and execute infrastructure updates, assess vendor releases, and ensure lifecycle management of network assets. Infrastructure Support: Troubleshoot incidents, perform root cause analysis, and maintain operational documentation to support business continuity. Vendor Management: Oversee vendor performance, SLAs, and ensure effective delivery of network services. Asset & Security Activities: Support licensing compliance, asset inventory accuracy, and drive infrastructure simplification. Stakeholder Engagement: Collaborate with cross-functional teams including Cyber Security, Architecture, and IT Project Management to align strategies and solutions. What you will bring Tertiary qualification in an IT-related discipline 3+ years in IT infrastructure roles, with 2+ years in network operations Strong problem-solving and communication skills Experience supporting global platforms and multi-sourced environments Familiarity with technologies such as switching, routing, firewalls, VPNs, VOIP, Cisco ISE, and AIOps CCNA or JNCIA certified Working knowledge of ITIL and ISO standards
Posted 3 weeks ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Hello Visionary! We know that the only way a business thrive is if our people are growing. Thats why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you We are looking for Software Engineer- Python + AWS Youll make a difference by Establish, maintain, and evolve concepts in continuous integration and deployment (CI/CD) pipelines for existing and new services. Collaborate with Engineering and Operations teams to improve automation of workflows, effective monitoring, infrastructure, code testing, scripting capabilities, deployment with lower costs and reduce non-conformance costs. System troubleshooting and problem resolution across various applications. Participate in on call rotation Conduct root cause analysis of incidents Implement enhancements to the monitoring solution to minimize the false positives and identify service health regressions Communicate findings in verbal and written format to the application team Generate weekly data reports summarizing the health of the application Youll win us over by You must have BE / B. Tech / MCA / ME / M. Tech qualification with 3 - 5 Years of confirmed ability Must have experience in Windows & Linux and Networking & security (ExampleIAM, Authorization) topics Awareness of DevOps principles, Design Patterns, Enterprise Architecture Patterns, Micro service Architecture, ability to learn/use a wide variety of open-source technologies and tools You are expert and love to work in large project in an agile way (SAFe-Framework) Experience in AWS servicesServerless Services (Lambda, DynamoDB, API Gateway), Container Services(like ECS, ECR), Monitoring Services(like Cloudwatch, X-Ray), Orchestration Tools ( Kubernetes, Docker) Security Services(IAM, Secrets Manager), Network Services(VPC), EC2, Backup, S3, CDK, CloudFormation, Step functions Experience in Scripting languages:Python, Bash Create a better #TomorrowWithUs! This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at
Posted 3 weeks ago
5.0 - 8.0 years
8 - 13 Lacs
Navi Mumbai
Work from Office
Skill required: Network Services - Network Analytics Designation: Business Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 8 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, identify revenue leakages in client business and work on solutions to mitigate it based on various business insights.Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of data analytics.A Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for Microsoft ExcelMicrosoft Excel Data AnalysisMicrosoft Excel FunctionsProblem-solving skillsAbility to establish strong client relationshipWritten and verbal communicationNegotiation skillsCollaboration and interpersonal skillsMicrosoft Office SuiteStakeholder Engagement, building rapport with onshore CRMs and DirectorsKnowledge on U.S. Telecommunications industryFamiliar with PowerBI and other visual analytics toolsFamiliar with Advanced MS Excel (Functions, Macros, VBA, PowerPivots) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would contribute to the team as an individual contributor which maybe subject to change Please note that this role may require you to work in rotational shifts (if needed) Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
6 - 10 Lacs
Navi Mumbai
Work from Office
Skill required: Network Services - Network Analytics Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Develop and implement performance improvement plans with carriersChair regular working level meetings with Access Carriers, ad hoc meetings, and provides the client executive team with briefings and carrier performance material to support regular Client executive meetings with carriers and Client internal executive meetings. Ensures resolution of issues resulting from carrier performance deficienciesManage development of standard and ad-hoc performance reportsMay develop, maintain and document procedures to audit self-reported carrier metricsMay led cross-functional teams to ensure performance standards and measurements meet criteriaManage activities to maintain working relationships with carriersAnalysis of carrier performance in terms of Service Delivery & Service AssuranceValidation of Carrier Self reporting process and suggest changes,Performing deep dives analyses on issues, outliers, root cause, etc. Communication of issues to carrier and to internal groups. Tracking, reporting performance status by carrier.Monthly review of Carrier Performance tracking, implementation of improvement action plansUpdating the database with Carrier contacts and escalation lists.Undertake Maintenance & Provisioning Billing validation to check whether suppliers are billing correctly and there is no revenue leakage.On-going operation and performance evaluation of the Wireless and Wireline suppliers self-reported SLA performance dataClaims for SLA violation Credits (SRCs) based on contract clauses and other inputs Client internal databases. Validate SRCs on invoice in billing system as per email confirmation from carrier with approved credits What are we looking for Knowledge of Access performance metrics and metric calculationTelcom Engineering experienceKnowledge of carrier services and processesHas knowledge of Voice and Data businessHas knowledge of Access Management process, procurement, delivery, trouble shooting of International AccessHas knowledge of Access Technologies globallyHas an experience in Analyzing and recommending process improvements.Strong problem solving skillsStrong data analysis skillsStrong Project Management skillsExceptional verbal communication skillsExceptional written communication skillsExceptional ability to manage multiple priorities and deliverable timeframesExceptional ability to communicate a multiple levels of managementStrong Cross functional team management skillsProficient Microsoft Office skills Roles and Responsibilities: Knowledge of Access performance metrics and metric calculationTelcom Engineering experienceKnowledge of carrier services and processesHas knowledge of Voice and Data businessHas knowledge of Access Management process, procurement, delivery, trouble shooting of International AccessHas knowledge of Access Technologies globallyHas an experience in Analyzing and recommending process improvements.Strong problem solving skillsStrong data analysis skillsStrong Project Management skillsExceptional verbal communication skillsExceptional written communication skillsExceptional ability to manage multiple priorities and deliverable timeframesExceptional ability to communicate a multiple levels of managementStrong Cross functional team management skillsProficient Microsoft Office skills Roles and ResponsibilitiesIn this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Job Category - Software & Technology Work Mode - On-site Office Hours - 03.30 PM - 12.30 AM (1530 Hrs - 0030 Hrs) Experience - Entry, Intermediate Roles Description As a Network Engineer, you will be responsible for the implementation, support, and maintenance of our organizations network infrastructure. You will play a key role in deploying and troubleshooting networking solutions, ensuring reliable connectivity and optimal performance across systems. You will engage directly with customers and stakeholders, delivering efficient network services tailored to meet dynamic business requirements. Responsibilities: Perform network tool installation activities including: Network port activations IP address assignment and management End-to-end troubleshooting and issue resolution Network validation and testing Work closely with customers and stakeholders to gather requirements and deliver effective networking solutions. Maintain and regularly update Intel IT systems such as TIM or TIPR. Provide technical support for computing network environments, ensuring minimal downtime and high availability. Coordinate with cross-functional teams including InfoSec, HPC, and other Intel IT domains for seamless system integration. Ensure accurate documentation of network configurations, processes, and system updates. Demonstrate strong adaptability to customers needs, maintaining flexibility in timelines and expectations. Deliver solutions under pressure while maintaining professionalism and technical accuracy. Establish trust and maintain strong working relationships with internal and external partners, including Habana IT. Required Qualifications Current CCNA Certification . Bachelors or Masters in Computer Engineering, Computer Science, Information Technology, Electronics & Communication. 3+ years of experience in network support, troubleshooting, and configuration , preferably with Cisco devices . Proven ability to collaborate with cross-functional IT teams. Strong understanding of customer-centric networking requirements and solution implementation. Excellent problem-solving skills and ability to perform under pressure. Good command of written and spoken English . Strong team player with a collaborative mindset. Preferred Qualifications Working knowledge of Cisco ACI (Application Centric Infrastructure) . Exposure to global support and enterprise-level network infrastructure. Additional Information If you are a passionate and dedicated Software Engineer looking for a challenging and rewarding career in a company that values engineering excellence, we encourage you to apply for this exciting opportunity. Genesis Tech Engineers Pvt. Ltd. is an equal opportunity employer. We welcome and encourage candidates from all backgrounds and experiences to apply. Working Model This role will be an onsite role. Additional Information This is an exciting opportunity to be part of a dynamic and forward-thinking company that offers a professional development opportunities, and the chance to play a significant role in expanding our global reach. Genesis Tech Engineers Pvt. Ltd. is an equal opportunity employer and values diversity in our workforce. We encourage candidates from all backgrounds and experiences to apply. If youre interested in this position, start by applying here and attaching your resume.
Posted 1 month ago
4.0 - 8.0 years
11 - 16 Lacs
Hosur, Bengaluru
Work from Office
Roles & Responsibilities : You will be working in an international team with global responsibility for the datacenter network environment including the relevant automation framework, tools and APIs within Bosch.
Posted 1 month ago
5.0 - 9.0 years
20 - 25 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from, Meet Your Team SAP Enterprise Cloud Services (ECS) is SAPs private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud, We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team What You'll Do Join our multinational team as a seasoned Linux & Cloud Administrator responsible for providing L3/L4 expert support for all Linux OS and infrastructure-related customer issues You'll play a crucial role in building automation solutions and enhancing our platform operations to deliver top-tier cloud services tailored for SAP Applications to enterprise customers worldwide, Key Responsibilities Accountable for ensuring round-the-clock availability of SAP systems operating within SAP ECS Tasked with promptly responding to, troubleshooting, and resolving alerts and incidents occurring within the Linux OS or infrastructure layers, spanning across VMWare, GCP, and BareMetal environments, Serving as the elevated L3/L4 escalation contact for critical production issues Adhering to change management protocols while executing service requests Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques, Implement automation solutions to streamline platform operations, enhancing efficiency and reliability, Drive continuous improvement initiatives to elevate our cloud services for SAP Applications, focusing on scalability, security, and performance, Work closely with a diverse, multinational team to ensure the delivery of world-class cloud services tailored specifically for SAP Applications to our global enterprise clientele, Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs), Understand and operate the AWS platform, What You Bring Must have 8 -15 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues, Hands-on experience in administering Amazon Web Services (AWS) environments, Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls, Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies, Strong comprehension of IT security practices, particularly in OS hardening techniques, Proven track record in scripting languages (e-g , Shell, Perl, Python, Go, etc ) and adeptness with server automation tools like Ansible or CHEF Desirable Ansible: Proficiency in Ansible for configuring servers, deploying software, and orchestrating more advanced IT tasks, Basic Understanding of Kubernetes orchestration system, deploying, scaling, and managing containerized applications, GitHub: Familiarity with GitHub operations such as pull requests, reviewing and merging code, as well as experience in managing repositories, branches, and tags, DevOps Pipeline: Understanding of DevOps principles and practices, as well as the stages in the continuous integration/continuous delivery (CI/CD) pipeline from coding, to testing, to deployment, to monitoring, #SAPInternalT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves At SAP, you can bring out your best, We win with inclusion SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better and more equitable world, SAP is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap, For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy Specific conditions may apply for roles in Vocational Training, EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, Successful candidates might be required to undergo a background verification with an external vendor, Requisition ID: 427852 | Work Area: Information Technology | Expected Travel: 0 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: ,
Posted 1 month ago
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