84 Network Services Jobs

JobSummary We are seeking a visionary and execution oriented Senior Manager to leadcustomer centric projects focused on AI powered and Autonomous NetworkSolutions, spanning wireless (4G/5G),wireline (fiber, broadband), and FixedWireless Access (FWA) domains. This role connects business strategy, technicalinnovation, and operational delivery, ensuring customer success throughintelligent network transformation. Key Responsibilities AI and Autonomous Network Solutions Lead e2e engagement for AI enabled, closed loop autonomous network solutionsacross wireless, wireline, and FWA technologies. Translate customer requirements into delivery roadmaps featuring AI/ML models,LLM prompting, network self healing, and predictive analytics. Oversee deployment of automation use cases like alarm correlation, anomalydetection, traffic prediction, and zero touch optimization. Sales Enablement and Solution Engineering Partner with sales, product, and pre sales engineering teams to designscalable, AI driven solutions for both wireless (4G/5G NSA/SA) and wirelinenetworks (FTTx, xDSL, GPON, DOCSIS). Create and present business cases and proof of concepts (PoCs) tailored tohybrid network environments, including FWA deployment strategies. Develop proposals that address customer pain points using AI driven KPIinsights, RF/wireline performance analytics, and capacity modeling. Project Leadership and Delivery Execution Manage cross functional delivery of multi technology engagements, from FWArollout automation to AI driven fiber network analytics. Track timelines, budgets, risk mitigation plans, and outcomes using Agile orhybrid methodologies, ensuring high impact delivery aligned with customergoals. Drive adoption of autonomous workflows and AI based decisioning acrossplanning, optimization, provisioning, and fault management. Customer Relationship and Stakeholder Management Act as the primary interface with customers for sales aligned project delivery,status updates, and solution expansion discussions. Conduct technical deep dives, workshops, and strategy sessions with telecomoperators and enterprise clients. Foster long term client relationships by consistently demonstrating valuethrough network intelligence, automation, and performance improvement. Innovation and Ecosystem Leadership Champion the use of generative AI, prompting, and large language models (LLMs)for automation and proactive network management. Collaborate with internal RandD, product management, and operations teams toevolve the service portfolio across wireless, wireline, and converged networkdomains. Influence the design and adoption of self optimizing networks (SON), FWAperformance platforms, and fiber diagnostics using AI. Qualifications Bachelor/Master degree in Telecommunications, Computer Science, Data Science,or related fields. 15 plus years of experience in telecom network services with 5 plus years inAI/automation leadership roles. Strong understanding of 4G/5G, FWA, and wireline network technologies (e.g.fiber broadband, GPON, DOCSIS, xDSL). Expertise in AI/ML (supervised/unsupervised learning), prompt engineering,automation scripting (Python, SQL), and analytics tools (Tableau, Power BI). PMP, Agile, or relevant delivery certifications preferred. Key Skills AI/ML in Network Optimization Prompt Engineering and LLM Integration Autonomous Wireless/Wireline Network Architectures Fixed Wireless Access (FWA) Deployment and Analytics RF and Fiber Network Planning and Performance Customer Engagement and Technical Pre sales Automation Frameworks and Closed Loop Operations Program Management and Cross Functional Leadership

Responsibilities Date posted 07/23/2025 End Date 08/18/2025 City Noida State/Region Uttar Pradesh Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title FTS Network Services - Telecom Advisor POSITION PURPOSE: Network Fulfillment is responsible to support Install, Disconnect, Redesign of ATMs and Circuits Including Ethernet, MPLS, AVPN, ISDN, VPN. RESPONSIBILITIES: 1) Co-Ordinate with Connectivity Vendors and order/disconnect/redesign PVCs, ePVCs, MPLS, VPN & Ethernet circuits. 2) Co-ordinate with hardware Vendor to Order & ship equipment for clients. 3) Create, update/edit, cases or tickets in the provisioning tracking tools (NARS, SharePoint, Service Now). 4) Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools. 5) Contact customer to complete, edit, update or verify Site Information Forms in a timely manner. Notify Network Service Coordinator (NSC) when task is complete. All contact activities must be added to the appropriate tracking tools. 6) Consistently update process related spreadsheets, CMDB, Service Now, Visio Diagrams etc for documentation & project updation. 7) Coordinate shared projects with other Fiserv Business Units. 8) Routinely track orders to ensure the vendor orders are meets customer s deadlines. Periodically update NSC, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC. 9) Attend Various project related calls to ensure tracking & timely completion of the projects 10) Work with associated FTS departments (Engineering /NOC/Perimeter Security/ Install desk/ CM/ Network hardware/Billing etc) to properly implement services. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. POSITION QUALIFICATIONS: Education: A Bachelor s Degree in Computer Science, Computer Engineering, Information Technology or equivalent education in a related discipline is required. SKILLS & KNOWLEDGE REQUIRED: 1) Experience of 15+ years of total . 2) Experience of ordering Circuits & hardware with vendors. 3) Should have in-depth knowledge of Network Provisioning terminologies. 4) Preferably should have worked with US connectivity vendors such as AT&T, Verizon, Lumen etc. 5) Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors. 6) Understanding of Ethernet, SDWAN, CLOUD , MPLS, AVPN, VPN. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

Project description Technology Division is seeking a talented and motivated individual for a Network Analyst position. Responsibilities will include the operational support and maintenance of the enterprise branch network, cloud-based infrastructure architecture and management, SDWAN implementation & support, documentation and implementation of new solutions, and working high level network escalations from our branch teams. If you are looking for a new and exciting career opportunity and possess three or more years of network support experience, this may be the ideal opportunity for you. Responsibilities Provide network engineering resources to support branch network services during Client's off-hours: 7 pm CT to 6 am CT. Utilize Edward Jones tools and processes Service Management: Incident, Change, Service Requests, etc. Implementation tools and processes Monitoring and reporting tools Monitor and test network performance and provide network performance statistics and reports Review reports and real-time monitoring to identify potential issues with network circuits Assist with upgrades to branch network devices such as Meraki switches, VeloCloud SDWAN devices, and Cradlepoint cellular backhaul devices. (To be implemented outside of core business hours.) Configure and install/update software, routers, and other network devices Perform reboots of branch PDUs and modems on regular basis Identify potential automation opportunities Identify, troubleshoot, resolve, and document network connectivity and performance issues Liaise with vendors, other IT personnel, and contract teams as they relate to service requests and issue resolution during shift hours. Skills Must have Bachelor's degree is preferred or equivalent work experience/certifications in technology Three or more years of experience supporting network hardware Three or more years of experience with enterprise network solutions and technologies Strong analytical network troubleshooting skills to solve complex issues Experience with SDWAN Design, Deployment & Support Experience with Cloud Based Architecture & Management Experience with Cellular and Wireless technology and support Experience with packet/protocol analyzers, and network management/monitoring tools Excellent communication (written and verbal) and interpersonal skills Excellent organizational and time management skills Ability to work in a team environment and/or as an individual contributor Location: Pune,Mumbai,Chennai,banagalore

Job Description Job Purpose Network Operations provides 24x7 support for the organization s global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. Responsibilities Perform monitoring for new events to open incidents Perform all levels of routine network analysis using scripted and automated checks. Coordinate hot hands and other activities with vendors Interact with advanced level engineering support Develop and propose solutions for the knowledge base Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it s dependencies, and the staff is capable of performing established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Process Improvement Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service. Knowledge and Experience Bachelor s Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials. Knowledge of routing protocols and concepts (OSPF, BGP, etc.). Knowledge of TCP/IP, Layer 2 and 3 switching. Position requires attention to details, and excellent written and verbal communication skills. Ability to work in a team-oriented environment is essential Weekend and off hours support is required Solid understanding of multicast and troubleshooting techniques Working knowledge of how to use management tools JNCIA, CCNA, or equivalent knowledge is preferred. Financial industry experience is preferred.

Job Description Job Purpose Network Operations provides 24x7 support for the organization s global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. Responsibilities Perform monitoring for new events to open incidents Perform all levels of routine network analysis using scripted and automated checks. Coordinate hot hands and other activities with vendors Interact with advanced level engineering support Develop and propose solutions for the knowledge base Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it s dependencies, and the staff is capable of performing established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Process Improvement Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service. Knowledge and Experience Bachelor s Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials. Knowledge of routing protocols and concepts (OSPF, BGP, etc. ). Knowledge of TCP/IP, Layer 2 and 3 switching. Position requires attention to details, and excellent written and verbal communication skills. Ability to work in a team-oriented environment is essential Weekend and off hours support is required Solid understanding of multicast and troubleshooting techniques Working knowledge of how to use management tools JNCIA, CCNA, or equivalent knowledge is preferred. Financial industry experience is preferred.

Diverse Lynx is looking for Network Engineer to join our dynamic team and embark on a rewarding career journey A Network Engineer is a professional who designs, implements, manages, and maintains computer networks within an organization They are responsible for ensuring the smooth and efficient operation of network infrastructure, including routers, switches, firewalls, servers, and other networking devices Here are some key responsibilities and tasks typically associated with the role of a Network Engineer:Network Design and Planning: Designing and planning network architecture based on business requirements Network Engineers assess network needs, select appropriate technologies and hardware, and create network diagrams and documentation Network Implementation and Configuration: Deploying and configuring network equipment such as routers, switches, firewalls, and load balancers Network Engineers ensure proper connectivity, security, and optimal performance by configuring IP addresses, VLANs, routing protocols, and access control lists Network Monitoring and Troubleshooting: Monitoring network performance and troubleshooting network issues Network Engineers use network monitoring tools to identify and resolve network outages, latency issues, or bottlenecks They analyze network traffic patterns, perform packet captures, and investigate security incidents Network Security: Implementing and maintaining network security measures to protect against unauthorized access, data breaches, and cyber threats Network Engineers configure firewalls, VPNs (Virtual Private Networks), and intrusion detection/prevention systems They conduct security assessments and ensure compliance with industry standards and regulations Network Maintenance and Upgrades: Performing regular network maintenance tasks, including firmware upgrades, patch management, and hardware replacements Network Engineers collaborate with vendors and service providers to schedule maintenance windows and minimize disruptions to network services

The System Engineer will be expected to develop recommendations and implementations for scalability and performance improvements. Primary Responsibilities: Perform operating system software installationpatchingupgrading and maintenance. Provide 1st level support for business applications like Hospital Information SystemLaboratory Information SystemRadiology Information SystemSAP and Oracle Fusion. Coordinate with central network and security team for incident and service requests. Maintain IT Asset and provide support to IT Audit team for Compliance checks Provide operating system performance tuningproblem diagnosis and problem resolution. Support system security and network services requirements. Need to handle the Vendor payments along with fiannce Soft Skills Ability to think technically and analytically is required. Effective and efficient written and oral communication with internal and external contacts is required. Ability to work well with a team is required. Areas of responsibility will include the following elements Windows 11MacBook DesktopsLaptopsPrintersScanner Rack Servers and Storage RoutersSwitches and Firewalls Display Systems and CCTVs

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom/Service Alarm Monitoring. Certifications: Certification related to Telecom/IP shall be an added advantage.

Responsibilities Collaborate with cross-functional teams to design and develop network and cloud-based solutions. Utilize your deep understanding of networking concepts to optimize and manage network infrastructure. Stay up-to-date with new and emerging technologies to identify opportunities for innovation in network and cloud operations. Utilize the Azure cloud platform to its fullest potential, with a strong focus on network services. Create and maintain automation processes using Infrastructure as Code (IaC) tools like Terraform to improve efficiency and scalability. Implement and maintain robust network security practices and protocols. Work in a team environment, but also be able to work independently to accomplish tasks. Utilize DevOps principles and practices to streamline development, deployment, and network operations processes. Troubleshoot and solve complex network and technical issues. Education / Qualifications Bachelor s degree in Computer Science, or a related field. 3-8 years of experience in a Cloud Solutions or cloud development role. Proficiency in the Azure cloud platform, with an emphasis on network services. Hands-on experience with Terraform and other IaC tools. Experience with automation and scripting languages (e.g., PowerShell, Python, Bash, C#). Familiarity with DevOps practices and tools (e.g., Azure DevOps, Jenkins, GitHub). Excellent problem-solving skills and ability to work in a fast-paced environment. Strong communication and collaboration skills. Willingness to learn new technologies and take on new challenges.

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations. Work Order Handling. Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Key Qualifications: Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 3- 5Years In Telecom/Service Alarm Monitoring. Certifications: Certification related to Telecom/IP shall be an added advantage.

As the Vice President of Infrastructure Engineering & Support within Fiserv Technology Services, you will be instrumental in collaborating closely with CTO portfolio leaders and CIO teams to address various infrastructure requirements and transformation initiatives. Your role will involve driving efficiency, optimization, and service delivery while overseeing a significant portion of the global organization based in Global Services. It will be your responsibility to champion service excellence, maintain platform stability, security, and resilience, and enable Fiserv clients and customers. Your deep technical expertise, architectural knowledge, and domain skills, coupled with a commercial mindset and fiscal prudence, will ensure the delivery of world-class solutions that enhance the Fiserv brand. In this role, you will: - Take ownership of the end-to-end operating model within FTS. - Regularly engage with business stakeholders to understand their needs, involve them in joint planning, and ensure high stakeholder satisfaction. - Serve as the single point of accountability and escalation for technology service provisioning to clients, the business, and the FTS organization. - Execute enterprise-wide programs and initiatives aligned with the overall strategy. - Promote the adoption and enhancement of strategic technology tools. - Utilize both technical and commercial acumen to drive business profitability through the technology solution portfolio. - Optimize technology utilization across internal and external stakeholders to meet functional and financial objectives. - Utilize initiative management, new product adoption, AI Ops, automation, and lifecycle management to achieve efficient technology outcomes. - Advocate for clients while owning the technology change roadmap. To be successful in this role, you should possess: - Over 20 years of experience in infrastructure engineering, with a focus on compute and storage technologies, operating systems, database, middleware, cloud, containers, and network services. - More than 10 years of experience in the banking and financial services industry. - 15+ years of experience in managing global teams and delivering technology service solutions. - A Bachelor's degree in engineering or computer science, or equivalent military experience. - Demonstrated expertise in ITSM, SRE, Automation, and Telemetry/AI Ops. - Experience in setting up and managing a command center for triaging and quickly restoring services. - Proficiency in Change Success and Proactive Problem Management. Additionally, it would be beneficial to have: - More than 15 years of experience in driving transformational improvements in infrastructure. - Extensive experience in leading large-scale infrastructure projects, including mergers and acquisitions. - Proven ability to manage third-party processors, hardware & software vendors, and external infrastructure providers. - Knowledge of ITIL controls and compliance processes to effectively manage vulnerabilities. - Strong leadership experience in building and sustaining a diverse workforce aligned with corporate and country goals.,

Meet the Team We are the Data Center Network Services team within Cisco IT that supports network services for Cisco Engineering and business functions worldwide. Our mission is simple - build the network of the future that is adaptable and agile on Cisco s networking solutions. Cisco IT networks are deployed, monitored, and managed with a DevOps approach to support rapid application changes. We invest in ground-breaking technologies that enable us to deliver services in a fast and reliable manner. The team culture is collaborative and fun, where thinking creatively and tinkering on new ideas are encouraged. Your Impact You will design, develop, test and deploy DC network capabilities within Data Center Network. You are engaging and comfortable collaborating with fellow engineers across multiple disciplines as well as internal clients. You will create innovative, high-quality capabilities enabling our clients to have the best possible experience. Minimum Requirements Bachelor of Engineering or Technology with a minimum of 10 years of experience in designing, deploying, operating and handling scalable DC network infrastructure (using Nexus OS) Experience in technologies like Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP Experience on handling incident, problem and organisational change Familiarity with DevOps principles, comfortable with Agile practices Preferred Qualifications CCNP or CCIE/DE Experience with SONiC NoS including: Basic configuration (both CLI and config_db.json) Network solve with SONiC QoS monitoring and fix, particularly for RoCEv2 Experience with BGP routing Desirable to have experience with L3 Fabrics Desirable to have familiarity with Nvidia and Linux networking Desirable to have experience with Python, Prometheus, Splunk and Grafana Desirable to have experience with Cisco Firepower firewalls (FTD/FMC) Nice to have Qualifications Experience with Nexus Dashboard Fabric Controller for building and fix Networks Experience with VXLan based networks and solve #WeAreCisco At Cisco, we re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We ve been innovating confidently for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create important solutions. Add to that our worldwide network of doers and guides, and you ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with appreciation to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

ABOUT US Job Title: Delivery Lead (Professional Services) About Circles.Life Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e), ATT, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About this role; We are seeking a highly motivated and customer-focused client Delivery Lead to join our growing telecommunications team. In this role, you will be responsible for overseeing the successful delivery of services and solutions to key clients. You will act as the main point of contact for clients post-sale, ensuring services are delivered efficiently, on schedule, and in line with contractual obligations and client expectations. What youll do; Key Responsibilities: Client Relationship Management Serve as the primary contact for assigned clients, building strong, long-lasting relationships. Understand the client s business objectives and ensure alignment with our services and delivery roadmap. Act as a trusted advisor and advocate for the client within internal teams. Service Delivery Oversight Lead end-to-end service delivery processes, including onboarding, provisioning, implementation, and support transitions. Monitor delivery timelines, quality of service, and performance metrics. Collaborate with technical teams to resolve escalations and ensure service continuity. Project Coordination Reporting Manage project timelines, deliverables, and client communications for service launches or major upgrades. Track progress using tools like ServiceNow, JIRA, or other delivery platforms. Provide regular status updates and executive reporting, both internally and to clients. Cross-Functional Collaboration Work closely with Sales, Network Operations, Product, and Customer Support teams to ensure seamless client experiences. Assist in the development of service improvement plans and client success strategies. Contract SLA Management Ensure services are delivered according to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Manage renewals, amendments, and change requests in coordination with account managers and legal/commercial teams. Who you will work with; Co-Founders and HODs Engineering Teams External customers/MNOs and vendors What we are looking for; Bachelors degree in Business, Telecommunications, Information Technology, or related field. 10+ years of experience in client-facing service delivery or account management roles, preferably in the telecom or technology sector. Proven ability to manage large enterprise clients and complex delivery environments. Strong understanding of telecommunications services (e.g., voice, data, cloud, managed network services). Excellent communication, problem-solving, and organizational skills. Ability to thrive in a fast-paced and ambiguous environment Proficiency in project management and CRM tools (e.g., MS Project, Jira, Confluence, Smartsheet and etc).

ABOUT US Job Title: Delivery Lead (Professional Services) About Circles.Life Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About this role; We are seeking a highly motivated and customer-focused client Delivery Lead to join our growing telecommunications team. In this role, you will be responsible for overseeing the successful delivery of services and solutions to key clients. You will act as the main point of contact for clients post-sale, ensuring services are delivered efficiently, on schedule, and in line with contractual obligations and client expectations. What youll do; Key Responsibilities: Client Relationship Management Serve as the primary contact for assigned clients, building strong, long-lasting relationships. Understand the client s business objectives and ensure alignment with our services and delivery roadmap. Act as a trusted advisor and advocate for the client within internal teams. Service Delivery Oversight Lead end-to-end service delivery processes, including onboarding, provisioning, implementation, and support transitions. Monitor delivery timelines, quality of service, and performance metrics. Collaborate with technical teams to resolve escalations and ensure service continuity. Project Coordination & Reporting Manage project timelines, deliverables, and client communications for service launches or major upgrades. Track progress using tools like ServiceNow, JIRA, or other delivery platforms. Provide regular status updates and executive reporting, both internally and to clients. Cross-Functional Collaboration Work closely with Sales, Network Operations, Product, and Customer Support teams to ensure seamless client experiences. Assist in the development of service improvement plans and client success strategies. Contract & SLA Management Ensure services are delivered according to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Manage renewals, amendments, and change requests in coordination with account managers and legal/commercial teams. Who you will work with; Co-Founders and HODs Engineering Teams External customers/MNOs and vendors What we are looking for; Bachelors degree in Business, Telecommunications, Information Technology, or related field. 10+ years of experience in client-facing service delivery or account management roles, preferably in the telecom or technology sector. Proven ability to manage large enterprise clients and complex delivery environments. Strong understanding of telecommunications services (e.g., voice, data, cloud, managed network services). Excellent communication, problem-solving, and organizational skills. Ability to thrive in a fast-paced and ambiguous environment Proficiency in project management and CRM tools (e.g., MS Project, Jira, Confluence, Smartsheet and etc).

We are looking for skilled Networking Engineers with 2 to 7 years of experience to join our team in Hyderabad. The ideal candidate will have a strong background in networking and IT services. Roles and Responsibility Design, implement, and manage network infrastructure and systems. Troubleshoot and resolve complex network issues efficiently. Collaborate with cross-functional teams to ensure seamless integration of network services. Develop and maintain documentation of network architecture and topology. Ensure compliance with industry standards and best practices for network security. Provide technical support and training to junior engineers and staff. Job Requirements Bachelor's degree in Computer Science or related field (B.Tech/B.E.). Minimum 2 years of experience in networking engineering or IT services. Strong knowledge of networking protocols and technologies (TCP/IP, DNS, DHCP, etc.). Experience with network management tools and software (e.g., Cisco, Juniper). Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and collaborate with teams. About Company Panzer Technologies is a leading provider of IT services and consulting solutions, committed to delivering high-quality services to its clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and talented networking engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.

DC ACI / Nexus L2 Day2 Role Responsibilities The NCE delivers the technologies, solutions and services which customers need to expertly manage their networks Hands on Experience with DNAC ISE In this role, you will be Cisco s face to the customer,working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments You need to be an experienced and creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues Builds strong team relationships with other Customer Support Engineers Enjoys sharing knowledge Connects directly with Cisco customers and builds effective working relationships while solving their issues Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco Cisco Confidential Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions Review and analyze trends and assist in providing quarterly reports detailing corrective action plans planned for the next quarter Shorten the ,me to resolution during complex situations by using knowledge of the customer network and their operations Leverage industry best practices and detailed understanding of the customer s infrastructure Setting up weekly cadences to review technical issues Review historic customer data to identify trends and enable problem management Handle multiple customers for aforementioned needs remotely or onsite You will be part of Ciscos CX (Customer Experience) Organization You will work very closely with our HTOM, HTTS CSEs, NCEs, SEs, as well as the Service Delivery Manager (SDM) aligned to this engagement CCNP Technical Expertise Desired: Data Centre (Nexus) 5 -10 years Understanding of IP/TCP networking and security concepts Data center and storage network services/technologies Data centre routing and switching technologies (eg vPC, Fabric Path, STP, first hop duplication, VXLAN,ACI, MPLS, OTV, OSPF, QOS, BGP, ISIS, and Multicast) Cisco UCS and Data Center environments including Nexus Series Switches (Nexus 2k,3k,5k, 7k, 9k)

An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview Transaction Network Services (TNS), a Koch Industries company is seeking a talented and motivated data scientist to work within our AI Labs, India. As a Data Scientist, you will play a crucial role in analyzing complex datasets, building statistical and deep learning models, and implementing machine learning solutions. You will work closely with cross-functional teams to extract insights from data and contribute to data-driven decision-making processes. Responsibilities Primary Responsibilities: Utilize expertise in statistical analysis, machine learning, and deep learning techniques to solve complex international business problems. Develop, train, and deploy predictive models using machine learning frameworks and tools. Perform data preprocessing, feature engineering, and exploratory data analysis to identify patterns and trends. Collaborate with domain experts and stakeholders to understand business requirements and translate them into analytical solutions. Apply cloud engineering principles to design and deploy scalable and efficient AI solutions in the cloud environment. Collaborate with software engineers to integrate machine learning models into production systems. Implement MLOps practices to automate model training, deployment, and monitoring processes. Communicate complex findings and insights to both technical and non-technical stakeholders through clear and concise reports and visualizations. Qualifications Education/Experience: Advanced degree in computer science, machine learning, statistical methods, or related field. 0-1 years of industry experience in a data science role. Proficiency in Python programming language and experience with popular data science and machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn). Knowledge of MLOps practices and experience with tools such as Docker, AWS EMR, or AWS Sagemaker. Understanding of data preprocessing techniques, feature engineering, and exploratory data analysis. Demonstrated ability to work with large data sources with a focus on data privacy and security. Solid foundation in software engineering principles. Background in software development process and tools with a focus on Jira. Experienced in working in a geographically distributed team environment. Experience working for leadership located in other countries and cultures as well as large time zone shifts. Communications: Excellent communication presentation skills. Strong teamwork, communication skills, passion, creativity, productivity learning agility. Strong written and verbal communications skills working with internationally based colleagues. Ability to articulate and interpret analytical results from developed programs. Qualifications 0 - 1 years of experience If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

Job Role Description: Fault Management L2 responsible for diagnosing and resolving IP network faults to ensure optimal performance and reliability, This role involves troubleshooting IP network faults and promptly responding to network incidents and Outages (NOC Support). Job Key Tasks & Responsibilities: Fault Detection and Diagnosis: - Monitor network performance and identify faults using network management tools and systems. - Diagnose and troubleshoot IP network issues to determine root causes and implement corrective actions. Incident Management: - Respond promptly to network incidents and outages, ensuring minimal disruption to services. - Coordinate with internal teams and external vendors to resolve network issues efficiently. Network Maintenance and Optimization: - Perform routine maintenance and updates to network equipment and systems. - Optimize network performance by implementing necessary changes and improvements. Documentation and Reporting: - Maintain accurate records of network faults, incidents, and resolutions. - Generate regular reports on network performance and fault management activities. Collaboration and Communication: - Work closely with cross-functional teams to address network issues and improve overall network health. - Communicate effectively with stakeholders to provide updates on network status and resolution progress. Experience and Knowledge Experience Required : 6+ years work experience in ISP/MSO environment Location : Chennai, Noida Product Experiences : Cisco, Juniper, Nokia - Fault Management L2 support for IP/Security domain (NOC support) - Proficient knowledge of Cisco/Juniper/Nokia products. - Proven experience in IP fault management, network troubleshooting, and incident response. - Experience in all types of router software upgrades and procedures. - In-depth knowledge of carrier-class data/voice network services (LAN/WAN, routing protocols, ISIS, BGP, MPLS, VPLS, ACI,) - Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/CheckPoint firewalls, inclusive of routine preventive and corrective maintenance of the network nodes. - Working knowledge of IOS XR, Cisco ASR 9010, Nexus 5k,9k, Juniper MX,PTX products. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Ability to work effectively in a fast-paced and collaborative environment. - ITIL process awareness. - IP Certifications on Juniper and/or Cisco are required - Work with leadership in identifying and mitigating risks and improving and implementing processes - Provide 24 x 7 tier2 technical and operational supports to the IP core networks and handle any customer fault escalation

Education: Bachelors Degree and/or 8+ years of experience Mandatory: Solid frontend development experience with Angular and API development experience with C#. Requires a basic understanding of common design patterns used in each. Candidate needs to have experience in a formal agile environment and 1st hand knowledge of agile ceremonies Proficient in NGRX Experienced in developing applications in a single page (SPAs) using various JavaScript frameworks like Angular. Creating reusable components, custom directives, decorators, and services to interface with both restful and legacy network services including DOM applications. Front End/UI, Healthcare and Azure Apps are mandatory Front end technologies like HTML, JS, CSS, TS, Angular, Ionic, Material UI, Bootstrap and various other frameworks and libraries Expertise in developing in the User Interfaces and web pages using technologies like HTML 5, CSS 3 (SASS), JavaScript, NGRX, Typescript Worked with Azure DevOps, Gitlab, along with the CI tool Jenkins. Required Expertise: Individuals with experience in Angular 13 and above, focusing on the following areas: 1. Routing 2. Typed Forms 3. Promise vs Observables 4. Pipes 5. RxJs Operators 6. LINQ 7. Task vs Thread 8. Await and Async 9. Angular Performance 10. NGRX (understanding the workflow) 11. Component Life Cycle Preferable: Experience with Azure DevOps pipelines C# Function apps in Azure Nice to have but not really a showstopper: CI/CD pipelines Cosmos DB (or other NoSQL experience) Azure API Management Cognitive search (or other search service experience) Azure Storage (or other blob storage experience)

As a Senior Software Engineer in the Platform Engineering team at Mastercard, you will be instrumental in designing and developing software related to internet traffic engineering technologies. Your primary responsibilities will include working on public and private CDNs, load balancing, DNS, DHCP, and IPAM solutions. You will have the exciting opportunity to contribute to building new platform technologies from the ground up in our high-impact environment. In this role, you will be responsible for developing and maintaining Public and Private REST APIs while upholding high code and quality standards. You will also provide timely and competent support for the technologies owned and built by the team, bridging automation gaps by writing scripts that enhance automation and improve service quality. Your drive and curiosity to continuously learn and teach yourself new skills will be highly valued as you collaborate effectively with cross-functional teams to ensure project success. To excel in this position, you should possess a Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. Strong fundamentals in internet and intranet traffic engineering, OSI Layers & Protocols, DNS, DHCP, IP address management, and TCP/HTTP processing are essential. Additionally, a practical understanding of data structures, algorithms, and database fundamentals is required. Proficiency in Java, Python, SQL, NoSQL, Kubernetes, PCF, Jenkins, Chef, and related platforms is crucial for this role. Knowledge of cloud-native and multi-tiered applications development, as well as experience with programming around Network services, Domain Nameservers, DHCP, and IPAM solutions, will be advantageous. An understanding of CI/CD pipelines, DevSecOps, GitOps, and related best practices is necessary, along with the ability to write and maintain scripts for automation to drive efficiency and innovation. If you are motivated by innovation, have a curious mindset, and are dedicated to enhancing customer experiences through technological advancements, we invite you to join our dynamic team at Mastercard and contribute to shaping the future of our Network team.,

A strategic leadership role is available to ensure the delivery of high-quality network services meeting the organization's business needs. You will play a crucial role in transforming and enhancing service delivery across the wide NPS organization by leveraging your influencing skills. As the Head of Service Management, you will be the key interface for engaging with Business Units and stakeholders to drive service delivery and service improvement initiatives. You will collaborate closely with the Head of Network Products and Services (NPS) to oversee service management processes, lead a distributed team, and spearhead transformative projects aimed at improving customer satisfaction, service reliability, and operational excellence. Your responsibilities will include developing and implementing service management frameworks, processes, and policies to ensure the consistent delivery of high-quality network services to both internal and external customers. In this role, you will lead a team of service management professionals, fostering a culture of accountability, collaboration, and innovation. Moreover, you will work with network operations and other teams to ensure the seamless delivery of end-to-end network services. Your role will also involve managing relationships with clients, partners, and internal service groups, as well as overseeing vendor and partner relationships to optimize service delivery and cost management. As a Senior Technology Leader, you will be instrumental in driving service improvements for NPS through proactive leadership and stakeholder management. Your expertise in global service management for large-scale, complex network environments will be essential. Additionally, your strong leadership skills, deep knowledge of ITIL frameworks, and experience in implementing service management standard methodologies will be key in this role. To succeed in this position, you should possess excellent communication and stakeholder management skills, with the ability to interact effectively with stakeholders at all levels, including C-level executives. Your strong analytical and problem-solving abilities, combined with data-driven decision-making skills, will be crucial in driving continuous improvement initiatives. The ideal candidate will have a Bachelor's degree or equivalent experience in Computer Science, Engineering, or a related field, with an advanced degree being preferred. You will also need to stay updated on industry trends, service management standard methodologies, and emerging technologies to continuously enhance network service management. Join us at LSEG (London Stock Exchange Group), a global financial markets infrastructure and data business committed to excellence in delivering services to customers worldwide. As part of our team, you will play a critical role in supporting the global financial system and contributing to the stability and growth of communities and economies. At LSEG, we value integrity, partnership, excellence, and change, and we are dedicated to driving financial stability, empowering economies, and enabling sustainable growth.,

The role requires you to resolve, maintain, and manage clients" software/hardware/network based on the service requests raised from the end-user as per the defined SLAs, ensuring client satisfaction. Your responsibilities will include installing, configuring, and maintaining all network services, equipment, and devices. You will also be monitoring network performance, troubleshooting problems and outages, and programming routers, switches, and other network hardware. Additionally, you will configure DNS servers, define, document, and enforce system standards, manage system back-up and restore protocols, plan and support network and computing infrastructure, and schedule updates and upgrades. You should be proficient in rack server installation and cabling, able to read and understand schematics and design documentation, and skilled in cable management for functionality and aesthetic purposes. Furthermore, you must possess excellent analytical and problem-solving skills, ensure the effective administration of a new business network, perform troubleshooting on all programs when required, and prepare post-mortem reports while performing trend analysis in case of system failures.,

General Summary: The Technical Support Specialist II is responsible for assisting our partners in diagnosing and resolving a partners Network Related issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with our products. Essential Duties & Responsibilities: Provides support to cross-functional teams, with a high attention to detail Research, analysis, and document findings Interact with partners to provide technical support via email, phone, chat, cases, and remote sessions Monitors Network devices, off-site, and critical service failure events Investigates and resolves reported failure incidents, escalating when necessary Acts as first point of contact for escalated support cases for network-related issues Maintains a knowledge base of our products and services and provides high-quality technical support to partners during each interaction Discusses partners' operational challenges and evaluates business data to identify areas of opportunity to help partners optimize their business strategies Identifies and escalates trending issues and potential software/product defects to leadership and development Contributes to written articles for the internal and external knowledge base Identifies and escalates situations requiring urgent attention to the appropriate teams Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports customer feedback to Leadership. Handles assigned support cases Engages in the application of best practices per technical documentation and provides solutions based on the diagnosis of the problem Communicates new release features and improvements to our partners that better their experience Knowledge, Skills, and/or Abilities Required: Ability to work independently on projects and processes with general supervision Ability to adapt and understand new technology/processes as per business requirements Strong customer service skills Strong desire to help our partners and peers Strong written and verbal communication skills Strong sense of ownership and accountability Knowledge and application of Switching, Routing, Network Setup, Firewall (NAT, ACL) Installing, configuring, and troubleshooting L2/L3 Switches, Routers, Wireless Access Points, and Firewalls. Experience in configuring UTM (Unified Threat Management) will be an added advantage. Must have some basic understanding of Network Services, e.g. DHCP Server, DNS, File share, Windows Firewall etc. Must have some basic understanding of Windows Networking. Knowledge of OSI and TCP/IP. Knowledge of virtualization and cloud technology Educational/Vocational/Previous Experience Recommendations: Bachelors degree is required in a related field or equivalent business experience Minimum 2+ years of related experience Network Certification like CCTRS (Cisco Certified Technician Routing and Switching) or CCNA (Cisco Certified Network Associate) or CompTIA Certification on Fortinet or PaloAlto firewall will be an added advantage. Working Conditions: Onsite/ Hybrid

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The impact you will have in this role : The Enterprise Network Services team is responsible for maintaining the highest level of availability and performance of infrastructure across the enterprise. Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It also includes representing infrastructure services on projects and enterprise-wide efforts like Disaster Recover and Network modernization. It requires collaboration between operations, engineering, and architecture to maintain existing infrastructure as well as modernizing technology. Your Primary Responsibilities : Administer and provide 24x7 support all areas of the DTCC enterprise network including campus, WAN, DMZs, and extranets. Implement, and support new technologies within the network environment. Spearhead troubleshooting efforts with external clients, internal clients, and major incident management teams. Assist with key projects and deliverables, including pre & post implementation testing and planning. Coordinate scheduling and implementation of system maintenance, release updates, hardware upgrades, and/or new technology deployments adhering to stringent change management policies and maintenance windows. Execute performance and statistical monitoring to develop procedures and best practices which improve overall environment. Manages risk across the environment including scheduling maintenance and implementation of changes. Handles system events or major incidents with urgency. Escalates as appropriately required. Maintain documentation including baseline standards, processes, and procedures. Keep documents up to date and in compliance with emerging industry standards. Support DDoS and penetration testing as well as any required remediation efforts. Qualifications: 3+ years of related experience Bachelor's degree (preferred) or equivalent experience Talents Needed for Success: Networking Operational and Engineering skills in a global enterprise environment focused on Layer 2 & 3, Routers and Switches Proven experience troubleshooting complex network issues. Solid foundation of networking software & hardware including layer 2 and layer 3 protocols. Experience in F5 load balancers, Infoblox DNS and Palo Alto Firewalls will be a added value Excellent communication skills, both written and verbal. Ability to work in fast paced environment with stringent service levels. Risk minded, with the ability to work independently and as a team. Hands-on knowledge of managing ITSM ticket, including incident, change, problem management (prefer SNOW) Flexibility to work overtime and on non-scheduled days on occasion. CCNA Certification or demonstration of equivalent knowledge. Experience working in a global enterprise for a financial services company is a plus. Understanding of the TCP/IP protocol stack and the ability to analyze packet captures.

JOB PROFILE SUMMARY: Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots and repairs technical problems. Knowledgeable of company and third party vendor products utilized in the customers application/systems. COMPLEXITY/CONTRIBUTION: Incumbents are gaining exposure to some of the complex tasks within the job function. Has mastered most of the basic job duties. INDEPENDENCE: Incumbents are still occasionally directed in several aspects of their work. However more straightforward tasks are accomplished without assistance. SKILLS/EXPERIENCE: General proficiency with tools, systems, and procedures required to accomplish the job. May need to consult with Sr./Specialist staff members on some technical issues.