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5.0 - 7.0 years

7 - 9 Lacs

Miryalaguda, Nalgonda

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Job Description Position / Designation Branch Business Manager Secured & Unsecured Lending Business Grade Employment Type All Employment Type Reporting to Designation & Grade State Business Manager Secured & Unsecured Lending Business No. of Reportees, Designation & Grade 5 RMs / BSMs; 1 Collections Officer Main Tasks & Areas of Responsibility Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract & Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Job Location / State Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected

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5.0 - 10.0 years

7 - 9 Lacs

Kumbakonam, Thanjavur

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Company Name Muthoot Fincorp Limited Position / Designation Branch Business Manager Secured & Unsecured Lending Business Grade D1 Employment Type All Employment Type Reporting to Designation & Grade State Business Manager Secured & Unsecured Lending Business No of Reportees, Designation & Grade 5 RMs / BSMs; 1 Collections Officer Main Tasks & Areas of Responsibility Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr Management for addressing the unmet needs of the customer To Watch closely the Competition activities and report the same to the Zonal and National teams To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep To Attract & Retain High Performers in the Team To Retain existing live loan customers To effectively liaison with law authorities for resolving conflicts if any Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork Proven ability to Recruit and Retain high performing RO/RM/BSMs Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries Be Accountable for Portfolio Quality of the Location Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable Job Location / State Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams B Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected Other Requirements (If any) -

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5.0 - 10.0 years

7 - 9 Lacs

Kumbakonam, Tiruvannamalai, Vellore

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Company Name Muthoot Fincorp Limited Position / Designation Branch Business Manager Secured & Unsecured Lending Business Grade D1 Employment Type All Employment Type Reporting to Designation & Grade State Business Manager Secured & Unsecured Lending Business No of Reportees, Designation & Grade 5 RMs / BSMs; 1 Collections Officer Main Tasks & Areas of Responsibility Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr Management for addressing the unmet needs of the customer To Watch closely the Competition activities and report the same to the Zonal and National teams To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep To Attract & Retain High Performers in the Team To Retain existing live loan customers To effectively liaison with law authorities for resolving conflicts if any Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork Proven ability to Recruit and Retain high performing RO/RM/BSMs Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries Be Accountable for Portfolio Quality of the Location Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable Job Location / State Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams B Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected Other Requirements (If any) -

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3.0 - 10.0 years

7 - 9 Lacs

Kolkata

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Company Name Muthoot Fincorp Limited Position / Designation Area Sales Manager Secured & Unsecured Lending Business Grade MM4 Employment Type All Employment Type Reporting to Designation & Grade State Business Manager Secured & Unsecured Lending Business No of Reportees, Designation & Grade 5 RMs 1 Collections Officer Main Tasks & Areas of Responsibility Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr Management for addressing the unmet needs of the customer To Watch closely the Competition activities and report the same to the Zonal and National teams To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep To Attract & Retain High Performers in the Team To Retain existing live loan customers To effectively liaison with law authorities for resolving conflicts if any Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork Proven ability to Recruit and Retain high performing RO/RM/BSMs Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries Be Accountable for Portfolio Quality of the Location Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable Job Location / State Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams B Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected Other Requirements (If any) -

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2.0 - 7.0 years

6 - 10 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional to join our team as an Associate - Product - Micro Finance Business in Mumbai. The ideal candidate will have 2 to 7 years of experience. Roles and Responsibility Creation of business reports from systems and publishing on agreed frequencies to relevant stakeholders. Working on automation projects for various business and product dashboards with teams. Seamless integration between systems for dashboard preparation. Calculation of sales incentives and tracking the same. Preparing analysis for management review. Ensuring branch opening activities meet timelines. Managing brand material requirements from the field and ensuring timely delivery. Coordinating with sourcing and collection partners for various needs. Calculating service fees and ensuring timely payment. Maintaining contract databases and ensuring timely renewals, releasing purchase orders in SAP as per terms and conditions while maintaining records for PO details and invoice payments. Creating marketing campaigns and testing applications. Job Minimum 2 years of experience in micro finance or related fields. Strong knowledge of banking operations, financial services, and broking. Experience in creating business reports and managing data analytics. Ability to work on automation projects and integrate systems seamlessly. Strong analytical and problem-solving skills. Excellent communication and coordination skills. Educational qualificationsAny Graduate or Postgraduate degree. About Company TATA CAPITAL LIMITED is a leading player in the banking industry, providing financial services and solutions to its clients. We are committed to delivering high-quality products and services to our customers, and we are looking for talented professionals to join our team.

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7.0 - 8.0 years

9 - 13 Lacs

Mumbai

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We are looking for a skilled professional with 7-8 years of experience to lead our operations team in Mumbai. The ideal candidate will have a strong background in operations and compliance, with excellent leadership skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to improve operational risk management and quality control. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex operational issues. Guide the backend quality assurance team in scrutinizing customer KYC and bank accounts. Ensure timely disbursement of loans after clearing quality control house. Monitor and manage minimal/zero cash balances at the branch level, routing collections through cashless or depositing them in our bank on the same day. Resolve customer and BC partner grievances and issues, ensuring real-time reporting of client CBs to all credit bureaus. Interact with operating units to ensure timely delivery of client documents to repository houses. Understand and control operational risks, working within the prescribed risk framework of the company. Be vigilant of system rules, logics, and their response to changed regulatory frameworks and guidelines. Job MBA degree from a reputable institution. Minimum 7 years of experience in operations, preferably in NBFC, NBFC MFI, SFB, or Bank. Proven track record of success in a leadership role, heading regional or zonal operations functions. Strong understanding of operations and backend functions, with the ability to correlate legal and compliance matters with client service. Excellent analytical and problem-solving skills, with the ability to work independently and as part of a team. Good knowledge of regulatory dynamics and compliance matters, with a sense of urgency. Understanding of rural and microfinance distribution systems is an added advantage.

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10.0 - 20.0 years

22 - 27 Lacs

Chennai

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Company Name Muthoot Fincorp Limited Job Title National Collection Head - Secured & Unsecured Lending Business Grade F1/F2/F3 Designation Location Chennai, Tamil Nadu Reports to Head, Secured & Unsecured Lending Business Span Of Control Muthoot Pappachan Group Brand Purpose To transform the life of the common man by improving their financial wellbeing Muthoot Pappachan s strategic objective & SULB leadership Taking forward the legacy of Muthoot Pappachan Group / Muthoot Fincorp s 134-year-old family business, focused on gold loan, across 3600 branches, by adding a larger share of diversified portfolio of products & solutions through SULB vertical. Find new ways to improve operational efficiencies and offer exceptional customer experiences, thereby transitioning from traditional ways of doing business, through a combined push for innovation with intense competition Find newer talent and explore wider markets to expand and grow our secured and unsecured lending business. We will continue to deliver end-to-end solutions tailored to our target group of MSME s of all sizes. Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing, or deciding on anything, whether it s passing the test of integrity No unethical shortcuts, to save time, money, and energy Strict adherence to regulatory and other statutory bodies guidelines Transparency in all business deals Offer solutions to customers based on their needs only Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family Encourage people to build healthy professional relationship with members of other departments and functions Welcome feedback from other departments Encourage people from other departments to join for brainstorming sessions Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence Look for best outcomes before finalizing the approach Maintain a constructive and critical mindset to gauge & ensure quality Open for constructive feedback from others to refine the final output Benchmark against the best only, should not be basis convenience We should look for continuous improvement Recognize and appreciate if we observe any superior performance Do not get settled for less at any cost display the go getter attitude Encourage people to stretch to achieve excellence Job Purpose Key Job Responsibilities Set up and monitor overall collections policy, processes, and monitoring mechanisms for unsecured and secured retail lending products, benchmarked with competition Set up an appropriate collection organization structure (in-house and outsourced) with appropriate spans of controls and productivity norms to ensure effective delinquency management Develop strong early warning signal mechanisms to manage portfolio quality and administer appropriate management interventions Manage overall costs and budgets to drive overall targeted collections business unit profitability Direct all recovery action and strategies across the various recovery channels and products Meet the recovery plan for the year portfolio review and feedback to credit on sourcing and portfolio trends Increasing Digitization across collections & ensuring strategy enhanced to ensure increased controls in collections Rationalize expenses by enhancing the collection strategy matrix Enhancing Recovery & Rate of recovery basis opportunities available Create a culture that embodies creativity, innovation, high integrity, performance orientation, and commitment to work manage outsourced collections vendors Knowledge, Skills & Attributes Digital Leadership Strategic Planning Analytical Ability Policy & Product implementation Key Stakeholders Internal CMD, CHRO, Vertical Head of Departments, Subordinates within Cross-Functional Teams. External Vendors, External Auditors, Regulatory authorities, Merchant Bankers, Investors, Credit Bureaus, and Rating Agencies. Role Requirements Educational Qualification Any UG/PG or MBA Experience Overall 15 years + with experience in handling a similar role in a Secured and Unsecured Lending Business, NBFC/HFC at National role

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4.0 - 8.0 years

6 - 10 Lacs

Thiruvananthapuram

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Company Name Muthoot Fincorp Limited Job Title Functional Auditor Grade MM1/MM2/MM3 Designation Asst Manager/Deputy Manager/Manager Location Trivandrum Reports to Head Functional Audit Span Of Control NA Our Brand Purpose To transform the life of the common man by improving their financial wellbeing Job Purpose The purpose of this role is in executing the functional audits as per the annual audit plan and as allocated by the functional audit head within the given timelines. along with other recurring and adhoc process / thematic audits.The role is responsible performing audits of both technical and non-technical nature and ensuring the follow up and implementation of assigned action plans to close the observations. The role includes the preparation of various audit documentation including audit universe, audit reports and presentations for Senior Management review. Key Job Responsibilities 1. Completion of the functional audits as per the approved plan and scope designed within the given TAT. 2. Undertake process reviews and thematic audits based on key risk indicators and requests from senior management. 3. Execute the audits effectively using appropriate resources, audit methodologies and sampling techniques. 4. Prepare detailed and comprehensive audit reports with effective root cause analysis and recommendations. 5. Follow-up on the recommendations with stakeholders and monitor the compliance for effective closure. 6. Provides ideas for process improvements to enhance process efficiency, quality, and customer experience. 7. Lead various projects and initiatives assigned within the audit department as appropriate. 8. Coordinate with branches and other stakeholders for review of processes, identification of root cause and any other requirements as required. Knowledge, Skills & Attributes Knowledge Minimum experience of 3 8 years in auditing. Proven track record in Branch audit, Process audit, Functional / Departmental Audit. Good understanding of NBFC/Bank /Insurance operations, loan products, and systematic & systemic Audit events to all areas of Audit management within the organization. Knowledge in credit bureau, information services or technology-driven industries. Skills 1. CA/MBA/M.com degree relevant for performing the role described in job description. 2. Industry certification in auditing / CIA will be an added advantage. 3. Excellent communication and presentation skills for all levels. 4. Influencing and negotiation skills. 5. Should have good English communication, local language knowledge is an advantage. 6. Administrative abilities and people management skills, Analytical skills, mathematical aptitude, Computer pro ciency. Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to loose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity No unethical shortcuts, to save time, money and energy Strict adherence to regulatory and other statutory bodies guidelines Transparency in all business deals Offer solutions to customers on the basis of their needs only Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family Encourage people to build healthy professional relationship with members of other departments and functions Welcome feedback from other departments Encourage people from other departments to join for brainstorming sessions Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence Look for best outcomes before finalizing the approach Maintain a constructive and critical mindset to gauge & ensure quality Open for constructive feedback from others to refine the final output Benchmark against the best only, should not be basis convenience We should look for continuous improvement Recognize and appreciate, if we observe any superior performance Don t get settled for less at any cost display the go getter attitude Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Desirable Education CA/MBA/M.com degree Experience Candidates should have 3 8 years of experience in departmental/ Branch Audit/functional audits of Banks/NBFCs.

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6.0 - 20.0 years

22 - 27 Lacs

Chennai

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A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : National Credit Head Secured & Unsecured Lending Business 3 Grade : DVP II 4 Employment Type : All Employment Type 5 Reporting to Designation & Grade : Business Head Secured & Unsecured Lending Business 6 No. of Reportees, Designation & Grade : 7 Main Tasks & Areas of Responsibility : Formulation of Underwriting Policies, Process & Programs, infrastructure, development, and deployment of underwriting models benchmarked to Competition with an edge. Management & Maintenance of the quality of the Credit Portfolio from Origination to Collections End to End Accountability at the Pre-sanction phase of the loan, and part of the loan life cycle post disbursement in case of delinquency. Prepare Risk & Credit Decks on Monthly basis. Highly Specialized role By nature of Interactions with Key Stakeholders by striking a balance between Quality & Growth of the Portfolio. Develop and maintain credit risk strategy and policy by continuous analysis of business and collection trends, risk assessment & mitigation thereof. To be a Business Enabler. Aim to optimize Credit Risk management to facilitate the business expansion plans. Liaison with Product Head to contribute to the design of new products and advise on roll out of other products To be Technologically savvy to employ tools such as Automation & Digitization to increase process efficiency Conduct detailed analysis of delinquencies and recommend changes to the product teams Ensure the successful adoption of internal compliances, regulatory framework across the business. Coordinate with internal audit and regulatory audit regarding their various requirements. Collaborate with Collections to drive down the net credit loss & delinquency metrics. Review and approve credit proposals given. Responsible for ensuring sound understanding of credit policy across all relevant levels. Product knowledge at market level and market segmentation is necessary. Guidance to SME teams at Central, Zone and States. 8 Skills and Exposure : Leadership Skills Strategic Planning Analytical Ability Credit Underwriting Policy & Product implementation Training & Mentoring Attract and retain best in class talent for key roles. Drive Cooperation with the credit, technology, analytics, business and risk teams to ensure smooth functioning of business Partner with Product & Policy team to bring out innovative products & to take inputs from Collections team to heal the portfolio by tweaking the policies for new sourcing. 9 Special Requirements (If any) : Experience in handling a similar role in a NBFC/HFC at National role handling Micro LAP, LAP and Secured lending. 10 Job Location / State : Chennai 11 Compensation Band : As per policy 12 Entitlements : As per policy 13 Stake Holders : Internal CMD, CHRO, Other HODs, Subordinates withing Departments, External Vendors, External Auditors, Regulatory authorities, Merchant Bankers, Investors, Credit Bureaus, and Rating Agencies. B 15 Educational Qualification / Technical Certification : CA, MBA (Finance) 16 Skill Sets : 17 Communication Skills : Good oral, written and presentation skills 18 Experience : 15+ years of overall experience 19 Behavioral Competencies : Uncompromising ethical standards and discipline expected 20 Other Requirements (If any) : -

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4.0 - 8.0 years

6 - 10 Lacs

Thiruvananthapuram

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Company Name Muthoot Fincorp Limited Job Title Functional Auditor Grade MM2 Designation Deputy Manager Location Trivandrum Reports to Head Functional Audit Span Of Control NA Our Brand Purpose To transform the life of the common man by improving their financial wellbeing Job Purpose The purpose of this role is in executing the functional audits as per the annual audit plan and as allocated by the functional audit head within the given timelines. along with other recurring and adhoc process / thematic audits.The role is responsible performing audits of both technical and non-technical nature and ensuring the follow up and implementation of assigned action plans to close the observations. The role includes the preparation of various audit documentation including audit universe, audit reports and presentations for Senior Management review. Key Job Responsibilities 1. Completion of the functional audits as per the approved plan and scope designed within the given TAT. 2. Undertake process reviews and thematic audits based on key risk indicators and requests from senior management. 3. Execute the audits effectively using appropriate resources, audit methodologies and sampling techniques. 4. Prepare detailed and comprehensive audit reports with effective root cause analysis and recommendations. 5. Follow-up on the recommendations with stakeholders and monitor the compliance for effective closure. 6. Provides ideas for process improvements to enhance process efficiency, quality, and customer experience. 7. Lead various projects and initiatives assigned within the audit department as appropriate. 8. Coordinate with branches and other stakeholders for review of processes, identification of root cause and any other requirements as required. Knowledge, Skills & Attributes Knowledge Minimum experience of 3 8 years in auditing. Proven track record in Branch audit, Process audit, Functional / Departmental Audit. Good understanding of NBFC/Bank /Insurance operations, loan products, and systematic & systemic Audit events to all areas of Audit management within the organization. Knowledge in credit bureau, information services or technology-driven industries. Skills 1. CA/MBA/M.com degree relevant for performing the role described in job description. 2. Industry certification in auditing / CIA will be an added advantage. 3. Excellent communication and presentation skills for all levels. 4. Influencing and negotiation skills. 5. Should have good English communication, local language knowledge is an advantage. 6. Administrative abilities and people management skills, Analytical skills, mathematical aptitude, Computer pro ciency. Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to loose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity No unethical shortcuts, to save time, money and energy Strict adherence to regulatory and other statutory bodies guidelines Transparency in all business deals Offer solutions to customers on the basis of their needs only Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family Encourage people to build healthy professional relationship with members of other departments and functions Welcome feedback from other departments Encourage people from other departments to join for brainstorming sessions Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence Look for best outcomes before finalizing the approach Maintain a constructive and critical mindset to gauge & ensure quality Open for constructive feedback from others to refine the final output Benchmark against the best only, should not be basis convenience We should look for continuous improvement Recognize and appreciate, if we observe any superior performance Don t get settled for less at any cost display the go getter attitude Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Desirable Education CA/MBA/M.com degree Experience Candidates should have 3 8 years of experience in departmental/ Branch Audit/functional audits of Banks/NBFCs.

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3.0 - 8.0 years

6 - 10 Lacs

Mancherial

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We are looking for a highly motivated and results-driven individual with 3 to 8 years of experience to join our team as a Customer Service Representative in Mancherial, Chunnam Batti Wada, J Grades. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Job Graduate in any discipline. Minimum 3 years of experience in sales or customer service. Possess strong knowledge of banking and financial services. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and negotiation skills are required. Experience in housing and EM sales is preferred. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

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5.0 - 10.0 years

6 - 10 Lacs

Patna

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We are looking for a highly skilled and experienced Area Sales Manager to lead our micro finance team in Patna. The ideal candidate will have 5-10 years of experience in sales, relationship management, and business development. Roles and Responsibility Lead a sales team to expand the Business Correspondent network of various financial institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks. Develop and implement business strategies to improve market share and identify business potential areas. Manage teams across assigned territories to enhance market penetration and reach. Assess potential client base and product acceptability in new regions. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy for the region and implement preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for managing various asset products across geographies. Ensure staff skill development through regular meetings and continuous monitoring of clusters, identifying training needs based on market trends and new business opportunities. Maintain resource optimization and operational cost, identify branches in designated operational areas, and manage all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 5 years of experience in sales, relationship management, or business development. At least 2 years of experience in a team handling and leadership role. Experience working in an NBFC, NBFC MFI, SFB, or Bank. Familiarity with the business correspondent model and direct lending business. Strong understanding of credit underwriting, legal requirements, and governance. Good knowledge of technology and automation. Ability to handle BC and JLG business. Post Graduate/Graduate in any discipline. TitleArea Sales Manager - Micro Finance - Patna - Parth Ashtha - JM, ref=6589246.

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5.0 - 9.0 years

7 - 11 Lacs

Mumbai

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We are looking for a skilled professional with 5 to 9 years of experience to join our team as an Area Credit Manager-CEQ in Delhi. The ideal candidate will have a strong background in credit appraisal and risk assessment, with excellent analytical and communication skills. Roles and Responsibility Prepare detailed credit notes, including transaction structuring and financial analysis. Regularly interact with collections and sales teams to track delinquencies and study delinquent cases. Pre-approve and rate clients with exposure over Rs 500L, and conduct regular training sessions for sales and channel partners on product policies and processes. Manage portfolios to meet quality documentation, post-disbursement documents, and delinquency levels. Work on projects and process improvements, and critically evaluate transaction, business, financial, and industry risks. Develop market intelligence by engaging with other banks and FIs regarding their policies, focus areas, and portfolio health. Identify automation opportunities in existing processes and new product development. Raise early warning signals for stress accounts and take measures for timely exit. Ensure minimal audit queries, including RBI and statutory audits, and resolve them within prescribed timelines. Job MBA/PGDBA/PGPM/CA or equivalent degree. Minimum 5 years of experience in banking/NBFC. Strong knowledge of credit appraisal, risk assessment, and financial analysis. Excellent analytical, communication, and interpersonal skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Experience in SME credit and CEQ is preferred. Familiarity with auditing and regulatory requirements. Ability to develop market intelligence and identify automation opportunities. Skills in critical evaluation of transaction, business, financial, and industry risks. Experience in managing portfolios and resolving audit queries within prescribed timelines.

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1.0 - 5.0 years

3 - 7 Lacs

Patna

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We are looking for a highly motivated and experienced Loan Officer to join our team in Patna. The ideal candidate will have 1-5 years of experience in sales, preferably in microfinance business. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Regularly follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and centre visits. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Relationship management and business sourcing skills are essential. A flair for sales and an understanding of critical customer service attributes are required. Ability to work in a fast-paced environment and meet targets. Strong communication and interpersonal skills are necessary.

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1.0 - 6.0 years

10 - 14 Lacs

Jaipur

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We are looking for a highly experienced and skilled Regional Sales Manager to lead our micro finance team in Jaipur, Amrapali Circle. The ideal candidate will have between 1 to 10 years of experience. Roles and Responsibility Lead a sales team of Cluster Managers and field staff to expand the Business Correspondent network of various financial institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks to provide an array of financial products and services. Develop and implement business development strategies to improve market share and identify business potential areas. Enable business growth by managing teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions and opportunities for geographical expansion. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate a collection strategy and preventative/risk averse measures to maintain a quality portfolio. Plan and design regional sales contests and conduct field visits to monitor and guide loan officers. Handle workforce planning, recruitment, and training suited for handling various asset products across geographies. Ensure staff skill development through regular meetings and continuous monitoring of clusters, identifying training needs based on market trends and new business opportunities. Maintain resource optimization and operational cost while managing all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 1 year of experience in a similar role, preferably in a NBFC, NBFC MFI, SFB, or Bank. At least 5 years of experience in a team handling and leadership role. Familiarity with the business correspondent model working with top lending institutions. Strong relationship management, business sourcing, and portfolio management skills. Understanding of credit underwriting and legal requirements. Good understanding of technology and automation. Post Graduate/Graduate in any discipline.

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3.0 - 8.0 years

6 - 10 Lacs

Hyderabad

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We are looking for a highly motivated and results-driven individual with 3 to 8 years of experience to join our team as a Customer Service Representative in Wanaparthy, Pebbair Road, J Grades. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Job Graduate in any discipline. Minimum 3 years of experience in sales or customer service. Possess strong knowledge of banking and financial services. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and negotiation skills are required. Experience in housing and EM sales is preferred. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

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1.0 - 6.0 years

2 - 7 Lacs

Noida, Gurugram, Delhi / NCR

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Call - 8780904289 Experience: Near Prime Home Loan, LAP Salary: UPTO 7.5LPA DSA/DST/CONNECTER vertical Incentives: Insurance Incentives & Performance Incentive Perks and benefits 30K hike in every 6 Months

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1.0 - 4.0 years

2 - 4 Lacs

Kota, Pratapgarh

Hybrid

We are looking for a highly motivated and experienced Sales Executive to join our team at Capital Placement Services. The ideal candidate will have 1-4 years of experience in sales or recruitment, with excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to drive sales growth and revenue. Provide exceptional customer service and support to clients. Identify and pursue new business leads and opportunities. Job Requirements Proven experience in sales or recruitment, with a minimum of 1 year of experience. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving skills, with attention to detail. Ability to work in a team environment and collaborate with others. Strong understanding of the employment industry and recruitment services. Results-driven and motivated to achieve sales targets and objectives.

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1.0 - 5.0 years

1 - 3 Lacs

Coimbatore, Bengaluru, Vadodara

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We are looking for a dynamic and self-driven Relationship Manager based in Indore who will manage and grow relationships with universities. The role involves promoting our education loan products , generating business, and building long- term partnerships with institutions. Key Responsibilities: Visit and manage relationships with colleges/universities. Promote Propellds education loan offerings to institutions and students. Drive student onboarding and loan applications. Coordinate with internal teams for smooth loan processing. Achieve monthly business targets and ensure consistent lead generation. Represent Propelld during campus events and student sessions. Requirements: Graduate in any stream; MBA preferred. 2 years of field sales/relationship management experience (Education/Fintech sector preferred). Strong communication and negotiation skills. Willingness to travel frequently to nearby cities. Own vehicle preferred for travel convenience

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0.0 - 3.0 years

3 - 4 Lacs

Tirupati

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Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

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0.0 - 3.0 years

3 - 4 Lacs

Tirupati

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Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

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8.0 - 15.0 years

10 - 14 Lacs

Bengaluru

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REGIONAL SALES MANAGER - SULB Minimum 2 years experience as Sr. Area Manager or Assistant Regional Manager Employees in Grade MM5 or Equivalent are only eligible to apply Performance rating should be 3 and above in the last 2 PMS cycle and not having any active DA cases. Excellent leadership skills to manage team, achieve profitability & business targets of region. Customer acquisition, service delivery, maximising productivity, location specific targets for business development strategies to be driven by AM s. Ensure effective marketing activities, lead generation, brand visibility, branch visits, market research and competitor analysis. Focus on operation activities like standardisation of processes and policies, interest and recovery of over dues, operational efficiency, compliance and regulatory, administration, policy adherence & compliance. Responsibilities To lead team of 30 or more Branch Managers for achieving business targets in terms of revenue generation, operational compliance, customer acquisition & retention, quality service to customers, asset quality portfolio and collection. Lead and co-ordinate the team of regional corporate staff members in Business Development & Marketing, Operations &Recovery, Human Resources & Administration. Lead the team of Branch Managers as well as Area Managers in the region and guide them to achieve the Business targets, profitability and productivity targets as well as Operational efficacy. Innovate, plan & implement new ways & means to increase walk ins & attract new customers and retain existing ones and to convert non-BEP branches to BEP branches Achieve the targets of the Region for gold loans and other loan products for various quarters as well as for the financial year (FY)- ensure quality of collaterals/ ornaments pledged Achieve other business targets including SD and 3rdparty products for various quarters as well as FY Timely interest collection by branches and recovery of overdue- minimizing NPA status of accounts as well as auction of gold Ensuring operational efficiency of branches and ensuring systems and procedures are followed by branch staff Ensuring prompt and efficient customer service by branches- prompt resolution of grievances/ customer complaints if any in the region Minimizing loss on account of Spurious/ Low purity and theft ornaments and efforts for recovery follow up of court cases related to these Prompt reporting of any fraud/ any untoward incident/ enquiry or investigation by any outside agency to HO Ops Department as well as State Head (SH) simultaneously Timely rectification of observations of gold inspector/ Internal auditor at branches Cost optimization on- control of branch expenses and control on cash/bank balances Correction of branch rentals wherever applicable and merger/ shifting of unviable branches Ensuring proper team building at branches, handholding BM and branch team, identify training needs and co-ordinate need-based training programs & facilitate proper marketing activities Qualifications Bachelors degree or equivalent 10+ years of experience in NBFC/Banking with Gold Loan experience Shortlisted candidates meeting the eligibility criteria will have to undergo a panel interview and the decision of the selection panel would be final and binding.

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2.0 - 6.0 years

1 - 2 Lacs

Chennai

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Assessment of credit parameters of Small time manufacturers / traders as per the laid down credit program parameter while onboarding them as borrower Input of scoring parameters to arrive at the credit decision and recommend for deviations if any. Proactively s uggest finetuning of the scoring norms if any. Well versed in analysing the KYC, banking data, bureau data and GST data To have personal discussion with the traders / retailers / borrowers At least 2 years experience in underwriting role, with prior experience in business loans / working capital loans / Supply chain finance Strong understanding of appraising proposals from Lower & Middle Income Customer Segments, having worked in similar role in an Bank or NBFC Maintenance of MIS To be Technologically savvy to employ tools such as Automation & Digitization to increase process efficiency

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3.0 - 10.0 years

3 Lacs

Chennai

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Roles and Responsibilities Participate in business analysis activities to gather required reporting and dashboard requirements Closely work with Zonal Head and Branch team for data management Participate with other specialist to convert legacy reports to BI solutions or central reporting system. Transition developed reports and dashboards to the Operations & Support team. Provide support as required to ensure the availability and performance of developed reports and dashboards for all users. Design and implement technology best practices, guidelines and repeatable processes. Must be able to perform duties with moderate to low supervision. Timeline and accuracy of reports to be maintained all the time. Liner data management and analysis. Language & IT Proficiency: Highly proficient in the English language (Written and Verbal communications) Knowledge of MS Office (Excel) Skills Planning & Schedule Orientation Prioritization and organizing Data analysis Time Management Networking skills Team Player Attention to detail Minimum Qualifications and Experience: MBA/ PG/ Graduate in any stream 1 to 3 years experience in MIS Management in BFSI/NBFC sector

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8.0 - 15.0 years

5 - 9 Lacs

Chennai

Work from Office

Location : Chennai Job Type : Permanent Job Summary: We are seeking an experienced Business Analyst to join our team, focusing on banking and NBFC projects. The ideal candidate will have a strong background in financial services, excellent analytical skills, and the ability to drive innovative business solutions that meet stakeholder needs and align with current market trends and future perspectives. Key Responsibilities: Requirement Gathering: Collaborate with stakeholders to gather and document business requirements. Analysis and Documentation: Analyse business processes, identify areas for improvement, and document requirements using appropriate techniques. Solution Design: Develop innovative business solutions that align with stakeholder needs, current market trends, and future perspectives. Project Management: Assist in project planning, execution, and monitoring to ensure timely delivery of projects. Stakeholder Communication: Maintain clear and effective communication with stakeholders, providing regular updates on project status. Data Analysis: Perform data analysis to support business decisions and identify trends. Testing and Validation: Participate in QA triage, resolve issues, and ensure successful implementation of solutions. Training and Support: Provide end-user training and support for implemented solutions. Communication Skills : Good written and verbal communication skills, with the ability to interact effectively with team members and stakeholders. Qualifications: Education: Bachelors or Master s degree in business, Finance, Computer Science, or a related field. Experience: Minimum of 5 years of experience as a Business Analyst in the banking and financial services sector. Skills: Strong analytical and problem-solving skills. Proficiency in SQL, Excel, JIRA and other data analysis tools. Excellent communication and interpersonal skills. Experience with project management tools and methodologies. Knowledge of banking and NBFC regulations and processes. Ability to innovate and adapt solutions based on market trends and future perspectives.

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