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3.0 years

0 Lacs

Delhi

Remote

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities. Provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained. To manage and assist the Service Operations team to ensure service delivery quality is maintained through direct assistance in implementing and improving working processes and procedures. KEY RESPONSIBILITIES Providing support for Border Control devices such as Automated Border Control Gates and Kiosks deploy at multiple locations around the World, mainting continuity across these service and making sure the local teams can be supported remotely in restoring and maintaining service availability to meet customer and user needs to keep passengers moving safely and quickly through airport security. Qualifications Job Summary As Portfolio Service Operations Engineer, you will work closely with development teams in an agile manner ensuring Border Automated Border Control (ABC) Products and Infrastrucutre are maintained to the highest standard. We are looking for a skilled Windows and Application Support Engineer to provide robust support for our organization's Windows infrastructure and applications. The ideal candidate will have hands-on experience in managing Windows servers, troubleshooting application issues, and maintaining system security and performance. This role is essential in ensuring the stability and efficiency of our IT environment, addressing technical issues promptly, and optimizing our infrastructure to support business operations, and allowing for the smooth running of our ABC service in Airports around the world. Key Responsibilities Remote Operational Maintenance and Support Perform initiative-taking system monitoring, identifying, and addressing potential issues in ABC gates and kiosks before they affect operations. System Monitoring and Reporting Utilize monitoring tools to assess system availability, performance, and any potential security risks. Maintain detailed logs in the ticketing system, documenting incidents, resolutions, and service updates for compliance and continuous improvement. Continuous Improvement and Collaboration** Work closely with the central IT support and engineering teams to identify trends and recurring issues, proposing improvements in system reliability and reducing service disruptions. Stay up to date on system upgrades, new features, and emerging technologies relevant to border control and self-service kiosks. System Administration : Maintain, monitor, and manage Windows-based systems, including Windows Server and desktop environments. Implement updates, patches, and configuration changes to ensure optimal performance and security. Perform regular system backups and recovery processes as needed. Application Support : Troubleshoot application errors and work with relevant stakeholders for resolution. Incident and Problem Management : Awareness Known Issues DB Reports Performance Optimization and Monitoring : Run basic performance report – Around capacity planning Security and Compliance : Patching Required Skills and Qualifications Educational Background : Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience. Technical Skills : Proficient in Windows Server and Windows OS (Windows 10, 11, Windows Server 2016/2019/2022). Familiarity with Active Directory, DNS, DHCP, Group Policy, and other Windows administration tools. Experience with application support, installation, and troubleshooting. Strong understanding of networking concepts, including TCP/IP, firewalls, and VPN. Strong Remote support diagnosis and support skills. Desirable Skills : Familiarity with monitoring tools (e.g., Nagios, SolarWinds, or similar). Knowledge of cloud platforms (AWS, Azure, or Google Cloud) is an advantage. Linux Airport Devices such as Automated Gates and Kiosks Soft Skills : Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Customer-focused attitude with a commitment to high-quality support. Additional Requirements Must be eligible to work in India and able to pass required background checks. Availability for shift work, including nights, weekends, and holidays, with flexibility to respond to urgent issues. Working Conditions Environment**: Office-based, central support hub in Delhi, India, providing remote support for multiple global airport locations. Physical Requirements**: Primarily desk-based work, with requirements for extended periods of monitoring and remote troubleshooting. Experience Minimum of 3 years of experience in Windows system administration and application support. Proven experience troubleshooting and resolving technical issues in a Windows environment. Experience in a support role within an enterprise or mid-sized organization is preferred. Certifications (Preferred) Microsoft Certified: Windows Server Hybrid Administrator Associate or similar. ITIL Foundation or other relevant IT Service Management certification.

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5.0 years

0 Lacs

Delhi

Remote

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM We are looking for a Monitoring and DevOps Tools Specialist to join our E&T Integrated System Support Engineering(ISSE) team to implement and maintain end-to-end monitoring solutions and administering and supporting DevOps tools to ensure system reliability, performance, and operational efficiency. You will be based in our Gurugram office , as well as gain international exposure interacting with people across the company in Geneva, London, Barcelona, Montreal, Paris, Dubai, Singapore. Wait. You might wonder: “What do we do at SITA FOR AIRCRAFT?” We make flight operations, air traffic management and aircraft maintenance more sustainable and efficient. How? Enabling collaboration between people and organizations in the air transport industry through: Communication – connecting aircraft and people around the world Data & Platform - Turning aircraft data into valuable insight for the entire industry Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient WHAT YOU’LL DO You will get to develop, step by step and over the months, on the following type of activities: Participate in the planning and implementation of new Tools and it’s Lifecycle Maintenance. Help build a DevOps culture across the organization and reliability. Learn and apply IT best practices, security policies, and compliance standards relevant to systems monitoring and operations. Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually. Collaborate with cross-functional teams to ensure successful deployment and integration of DevOps tools. Qualifications ABOUT YOUR SKILLS Good Understanding of tools such as Git, Jira, Confluence, Jenkins/Bamboo/Gitlab etc Understanding of Linux operating systems and scripting languages such as Bash and Python Theoretical or Hands-on experience in System Administration activities. Wiling to explore latest DevOps Tools, proof of concept implementation and technical documentation. Participate in DevOps Tools upgrades, installation, and life cycle maintenance. Familiarity with Infrastructure as Code tools like Terraform is a plus. Comfortable using cloud-related technologies such as Azure/AWS/GCP (Preferably Azure) Familiar with basic administration and usage of monitoring tools such as New Relic, Nagios, Prometheus, Grafana, and SolarWinds, with a willingness to learn and grow expertise Good knowledge in managing ServiceNow tickets for incident, problem, and change management, with an understanding of SLA-driven resolution processes. Basic programming skills and scripting skills are required. Familiarity with config management tool like Ansible/Puppet. A graduate in Computer Science or related discipline and 5+ years of relevant experience in software and/or System Administration stream. Attention to detail, working in an environment where precision and accuracy is required. Problem solving skills – ability to follow problems through to resolution. Good organizational skills, ability to multi-task with good management skills. NICE-TO-HAVE Familiar with CI/CD pipeline automation and deployment frameworks such as Docker, Kubernetes Exposure to other monitoring tools such as Elastic, Logstash, Kibana, Dynatrace, Datadog, and observability methodologies. Any past experience in Aviation domain is desirable. WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

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0 years

1 - 3 Lacs

Mohali

On-site

Job Summary: We are looking for an experienced Server and Network Administrator to manage, maintain, and optimize our company’s IT infrastructure. This role involves overseeing servers, network devices, and security systems to ensure high availability, performance, and security across the organization. Key Responsibilities: Install, configure, and maintain physical and virtual servers (Windows/Linux). Manage and monitor network infrastructure including routers, switches, firewalls, and VPNs. Ensure server and network security through proper configurations, updates, and patches. Monitor system performance and troubleshoot hardware, software, and network issues. Manage backups, disaster recovery plans, and data integrity. Plan and implement network upgrades and expansions. Maintain documentation of network configurations, server setups, and IT procedures. Collaborate with IT team to design and implement IT infrastructure solutions. Respond to and resolve incidents affecting servers and network services promptly. Administer Active Directory, DNS, DHCP, and other network services. Manage user access and permissions to systems and network resources. Ensure compliance with company policies and industry best practices. Provide technical support and training to staff related to network and server systems. Required Skills and Qualifications: Proven experience as a Server Administrator, Network Administrator, or similar role. Strong knowledge of Windows Server and Linux operating systems. Hands-on experience with network devices (Cisco, Juniper, etc.). Proficiency with Active Directory, DNS, DHCP, and group policy management. Understanding of network protocols (TCP/IP, VLAN, VPN, etc.). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud services (AWS, Azure) is a plus. Knowledge of firewall and security best practices. Strong problem-solving skills and ability to work under pressure. Good communication and documentation skills. Relevant certifications (e.g., CompTIA Network+, Cisco CCNA, Microsoft MCSE) preferred. Preferred Qualifications: Experience managing enterprise-grade IT infrastructure. Familiarity with automation tools and scripting (PowerShell, Bash). Knowledge of monitoring tools (Nagios, Zabbix, SolarWinds). Understanding of compliance standards (ISO 27001, GDPR, PCI-DSS). What We Offer: Competitive salary and benefits. Professional development opportunities. Dynamic and collaborative work environment. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person

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5.0 years

3 - 7 Lacs

Ahmedabad

On-site

Experience: 5+ years Job Shift: 11:30 am to 8:30 pm On SIte Job We are looking for a candidate who can join within 10-15 days at most. We are seeking an experienced IT Infrastructure Engineer to maintain and optimize our core IT infrastructure services in an international, regulated environment. Key Responsibilities: Manage core IT infrastructure services, ensuring availability, performance, and stability Proactively monitor and maintain infrastructure (preventive maintenance) Implement necessary corrective measures Incident resolution and troubleshooting Deployment of new projects, solutions, and tools Generate routine reports Conduct system reviews (GMP systems) Collaborate regularly with application and solution providers Prepare and maintain technical documentation Provide cross-functional IT support Requirements & Qualifications: Understanding of and motivation to work in regulated environments (GxP) Specific skills: Virtualization (VMware, Hyper-V, etc.) Wintel/Unix operating systems / Patch management / Storage systems / Data protection/backup solutions (Veeam, Cohesity, etc.) Active Directory/user/access management / 3CX telephony systems Citrix environments / Monitoring tools (Nagios, Zabbix) / Database administration (DBA) Windows Server 2022 setup & management Active Directory (users, GPO, DNS, DHCP) PowerShell scripting & automation Server security Hyper-V & virtualization Storage & backup solutions Network configuration (IP, VPN, NIC teaming) Disaster recovery & failover clustering Windows Admin Center & monitoring tools Cloud integration (Azure AD, Hybrid join) Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹60,000.00 per month Application Question(s): How many years of experience in Server Administrator? Current Salary? Expected Salary? Notice Period? Work Location: In person

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10.0 years

8 - 10 Lacs

Ahmedabad

On-site

SUMMARY Sr. Systems Administrator (SSA) is responsible for planning, designing and managing redundant and scalable IT infrastructure. This position requires having an expertise of capacity planning for IT systems and resource / team. This position requires strong leadership and mentoring skill to ensure that the team is skilled and motivated to support the IT systems across the time zone. SSA should ensure that compliance and governance practices are followed / enforced / adhered at the organization level as well for each assigned project. This requires experience of 10+ years including 2+ years of experience on Azure and 2+ years of supervisory / leadership experience of managing a team size of 25+ people. The candidate should have a fundamental as well as hand-on knowledge of outlined skills as mentioned in the skill summary table below. KEY RESPONSIBILITIES Design, build and implement infrastructures for enterprise application Creating high level architectural design of products systems. Set up monitoring, configuration management, administration operation practices Planning large migrations and executing it Developing monitoring systems management practices to maximize uptime Develop/ Adopt new efficient strategies to minimize manual/ repetitive work, operational costs, deployment times, response times etc. Troubleshooting escalated / complex systems / network issues Good understanding of statistic Capacity and availability planning Training and managing teams Plan team to-do's/ goals, product upgrades/ releases. Evaluate software/ hardware products (free/ commercial) as per needs. Demonstrate POC for new Server technologies for improvement in Server and Security Prepare present proposals with respect to systems/ software infrastructure Performing DR Drill and ensure Service Continuity Audit IT infrastructure and publish monthly health report Maintain Data Integrity and access control Research build specifications for new products tools Acting as liaisons between junior systems administrators, application administrators and software developers High level log analysis, performance reports, trend analysis. Quick in decision making and execution. Assist operations teams in daily operations when required Assist developers in architectural and design problems Generic roles and responsibilites Log all issues / customer requests and resolutions Perform root cause analysis for escalated issues and provide resolution Provide after-hours support for Infrastructure related emergencies as well as maintenance Provides on-call high priority 24/7 technical support as necessary Continuously monitor the SLA and ensure the incidents are handled within timeline Ensure CMDB and all IT digital assets are real-time updated Contribute on building digital assets (knowledge base, technical documentation, manuals and IT policies) Adhere to compliance and governance standards and report any non-compliances to the manager Participate & contribute in IT team meetings Provide methodological assistance to client / peers Follow timely delegation / escalation procedure Follow ITIL standard practices for incident, change and problem management Outstanding analytical and technical problem-solving skills Stay updated with technology updates Develop expertise to train staff on new technologies Foster professional relationship with all colleagues by listening, understanding and responding to their needs Excellent Interpersonal and communication skills (verbal and written) Excellent organizational, time-management and prioritization skills Promote positive customer service attitude among peers SKILLS AND EXPERIENCE 10+ years of experience in designing, deploying, supporting and maintaining Windows 2016 & 2019, Linux, Networking, Storage and Database at an enterprise level 2+ years of supervisory experience of managing team size of 25+ people 2+ years of Experience on Microsoft Azure / AWS Infrastructure services Scripting for administration and automation Managing full server operating System & Application Lifecycle, Provisioning, Automation and Security Solid understanding and operational experience with Active Directory, DNS, Web Server, File Server, Microsoft Hyper-V, VMWare, Backup solutions Ability to setup and maintain High Availability Clusters and Load Balanced environment. Firewalls (Iptables, BSD packet filter, other commercial etc). Understanding of Root kits, IDS, Firewall concepts. In-depth Knowledge of MRTG, Nagios, selinux. Knowledge of MySQL, databases in-depth fine-tuning procedures advanced troubleshooting. Deep understanding of file systems and recovery techniques. Should apply Networking principles: TCP/IP, Routers, Firewalls, Switches, Load Balancers, VPNs Monitor system logs (logs, IDS/IPS/ Content Filter, Backup Jobs, etc.) Basic knowledge of mail server technologies (Exchange Server, Office365, Gmail) Job Type: Full-time Pay: ₹70,000.00 - ₹90,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Night shift Rotational shift Supplemental Pay: Shift allowance Work Location: In person Speak with the employer +91 9099910248

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Your Role Principal Accountabilities Operate the environment based on agreed processes Enforce the Atlas Copco Vacuum Technique Business Area (VTBA) IT Policy Adhere to defined operational processes and agreed SLAs & KPIs Quickly develop a comprehensive understanding of the applications and infrastructure within the environment and how they impact employees or members Stay informed of production changes that could affect functionality and alerting Contribute in ensuring that VTBA infrastructure is up and running for the business. In case of issues, help in reporting and resolving them at the earliest Infrastructure Operation Perform monitoring of all managed infrastructure and services using provided tools and perform actions based on predefined instructions Troubleshoot alerts as per SOP Escalate issues to the correct Infrastructure team if incidents cannot be resolved with the help of available SOPs Coordinate with vendors for various services and hardware Monitor different backups, troubleshoot failures as per SOP, and ensure all backups are completed Perform restore testing Align with the Change Management process Work as Major Incident Manager in case of major incidents impacting VTBA IT Security Ensure security best practices and standards are adhered to within the VTBA environment Ensure that VTBA users are following the agreed "Use Policy" Inform the IT Security Officer and Head of IT about security breaches Ensure the IT Security Incident process is adhered to Quality Support the continuous improvement process of the IT Improve the environment by developing own ideas to optimize quality and support processes Develop and maintain VTBA’s environment documentation and solutions/knowledge database General Operations Monitor alerts, applications, and dashboards along with first-level troubleshooting User access management SAP user management Office 365 administration Document all problems and issues encountered during the shift using provided tools and prepare shift handover document IT Projects Perform and support central IT projects To Succeed What You Will Need Experience & Technical Skills 3+ years of experience working in IT operations teams (NOC, SOC, Infrastructure Monitoring, etc.) and troubleshooting in networking, service desk, operations center, and/or supporting large-scale environments 2+ years of experience with ITIL processes including: Incident, Problem, Change, Knowledge, and Event Management Basic analysis and troubleshooting skills for network, applications, systems, and devices Experience with desktop client security – anti-virus and OS patch management Experience with monitoring tools like Nagios XI Good knowledge of Microsoft Office Products (installation and troubleshooting) Good knowledge of Microsoft Active Directory (Add, Delete, Change) Good knowledge of Windows platform server architecture, configuration, and administration Understanding of server backup strategies and experience with backup tools like Backup Exec and Veeam Familiarity with personal computer hardware/software, communication protocols, diagnostics, repair, and deployment Good knowledge of peripheral support (printers, scanners, etc.) Soft Skills & Work Approach Outstanding attention to detail, accuracy, and quality of work Ability to multitask effectively in a fast-paced, high-pressure environment Excellent written and oral communication skills, including technical writing, phone etiquette, and customer service Ability to communicate technical concepts in a clear and understandable way to non-technical users Strong sense of initiative and desire to share knowledge with others Ability to work independently in a dynamic environment and collaborate effectively as part of a team Process-oriented with an understanding of the importance of compliance and structured workflows Willingness to suggest or implement improvements to team processes and procedures Ability to mentor or train coworkers on new procedures Work Schedule Flexibility Willingness to work a variety of shifts, including days, nights, weekends, and holidays, to support a 24x7x365 operational environment. Shift schedules may change to meet business and staffing requirements Certifications (Good to Have, Not Mandatory) ITIL V3 Certification Cisco Certified Network Associate (CCNA) Microsoft Azure Fundamentals (AZ-900) Start a journey towards something greater At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our caring culture and leading-edge technology enable us to innovate for a sustainable future. With us you become part of a global community of passionate people making a tangible impact on people’s lives. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.

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4.0 years

0 Lacs

Pune, Maharashtra, India

Remote

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 4-8 years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8005 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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5.0 - 10.0 years

15 - 18 Lacs

Mumbai Metropolitan Region

On-site

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries. We are seeking an experienced Mid-Level Database Expert to join our dynamic IT team. The successful candidate will be responsible for the administration, optimization, and security of our database environments. This role requires a deep understanding of database architecture, performance tuning, and data integrity to support mission-critical business applications. The ideal candidate will collaborate closely with development, infrastructure, and analytics teams to deliver robust and scalable data solutions. Key Responsibilities Database Architecture & Design Design and implement scalable, high-performance MySQL database solutions (InnoDB preferred). Assist in schema design, indexing strategies, and query optimization. Participate in data modeling discussions and decisions with engineering teams. Operations & Maintenance Monitor and tune database performance (query performance, slow logs, deadlocks, I/O, memory). Understand and work well with Table Partitions. Able to work with partitions like partition exchanges etc. Manage database provisioning, configuration, and capacity planning and estimation. Completely own MySQL backup and restore strategy using tools such as (but not limited to) mysqldump, xtrabackup, or MySQL Enterprise Backup. High Availability & Disaster Recovery Set up and manage MySQL High Availability using InnoDB Cluster, Group Replication, or Percona XtraDB Cluster. Implement disaster recovery plans including backup validation and offsite replication. Maintain InnoDB ClusterSet or other DR replication frameworks, where applicable. Security & Compliance Enforce database security best practices: user management, encryption, SSL, auditing. Perform towards closure of Database SCD points as per requirements. Ensure databases are hardened and comply with internal or external security standards. Automation Automate routine tasks like purging, archival using SQL Procedures. Good to have Shell scripts, Python, or Ansible. Work with CI/CD pipelines to support DB migrations and deployments. Support & Troubleshooting Provide production support during business and off-hours for critical incidents. Act as the go-to person for MySQL-related issues, advising developers and IT on best practices. Requirements 5 to 10 years of hands-on experience as a MySQL DBA in production environments. Strong experience with MySQL 5.7/8.0, especially InnoDB, replication, and performance tuning. Proficiency in setting up HA/DR using MySQL InnoDB Cluster, ProxySQL, MySQL Router, or alternatives. Experience working with MySQL Enterprise Edition specific features and related packages. Experience with backup/restore tools, including logical and physical backups. Working knowledge of Linux/Unix systems (RedHat/CentOS-based distros preferred). Knowledge of MySQL Enterprise features such as Firewall, TDE, and Audit Plugin. Experience with database migration (on-premises to cloud or vice versa). Excellent problem-solving skills, attention to detail, and communication abilities. If you are a results-driven individual with a passion for team leadership and management, we would love to hear from you! You'll Stand Out From The Crowd If You Have Familiarity with cloud DB deployments (AWS RDS, Aurora, or GCP Cloud SQL) is a plus. Exposure to NoSQL or secondary data systems (MongoDB, Redis). Good to have Experience with monitoring tools like PMM, Nagios, Zabbix, or custom Prometheus/Grafana setups. Experience with database migration (on-premises to cloud or vice versa). Experience working in agile, DevOps-driven teams. Being You At Sinch We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. Your Life At Sinch Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think. Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. Are you ready? Join us on our journey! Know more about us: www.sinch.com Benefits Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Nium, the Leader in Real-Time Global Payments Nium , the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore. About the Team: Tech Support team’s goal is to offer better customer service and manage anything that happens in a live/production environment. Nium is one of the beasts to use all the latest tools for support functions. Tools like Kibana, Nagios, and cloud watch enable us to have greater visibility of our services offered to clients and eventually makes our system available round the clock, our uptime is always greater than 99.95%. About the Role: As part of Tech support team, you will be responsible for resolving technical issues faced by users, whether related to software, hardware, or network systems. They troubleshoot problems, offer solutions, and escalate complex cases to specialized teams when necessary. Using ticketing systems, they manage and prioritize support requests to ensure timely and effective resolutions. This role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of technical systems to help users maintain productivity. Key Responsibilities: Based on customer insights and channel performance data, develop and execute on a content roadmap that engages key personas at each point in the customer journey, from top-funnel acquisition to nurture and ongoing customer education, both on Nium offerings as well as the industry Build, develop and manage a high-performing team and culture to achieve breakthrough results; exceptionally high standards and holds self and others accountable Generating editorial ideas and concepts Work with regional Growth Marketing teams to ensure content development aligns with funnel-building objectives for each target segment Measure the impact of our content strategy as well as the performance of individual assets and proactively refine our resource allocation and prioritization accordingly Requirements: 5-7 yrs experience in Supporting production applications on AWS or other cloud platforms Good knowledge of RDBMS (PostgreSQL or MSSQL) and NoSQL databases Willing to work in day/night shifts Understanding of troubleshooting and monitoring microservice and serverless architectures Working knowledge of containerization technology and various orchestration platforms. e.g., Docker, Kubernetes etc. for troubleshooting and monitoring purposes Experience in build and deploy automation tools (Ansible/Jenkins/Chef) Experienced in release and change management, incident, and problem management both from a technology and process perspective Familiar with Server log Management with tools like ELK, and Kibana Certification in ITIL, COBIT or Microsoft Operations Framework would be an added plus Experience with Scripting languages or shell scripting to automate daily tasks would be an added plus Ability to Diagnose and Troubleshoot Technical Issues Ability to work proactively to identify the issue with the help of log monitoring Experienced in monitoring tools, frameworks, and processes Excellent interpersonal skills Experience with one or more case-handling tools like: Freshdesk, Zendesk, JIRA Skilled at triaging and root cause analysis Ability to provide step-by-step technical help, both written and verbal What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. - 2022 Great Place To Work Certification - 2023 CB Insights Fintech 100 List of Most Promising Fintech Companies . - CNBC World’s Top Fintech Companies 2024. We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. For more detailed region specific benefits : https://www.nium.com/careers#careers-perks For more information visit www.nium.com Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice .

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be joining our client's team as a Site Reliability Engineer, where your main responsibility will be to ensure the reliability and uptime of critical services. Your focus will include Kubernetes administration, CentOS servers, Java application support, incident management, and change management. The ideal candidate for this role will have strong experience with ArgoCD for Kubernetes management, Linux skills, basic scripting knowledge, and familiarity with modern monitoring, alerting, and automation tools. We are looking for a self-motivated individual with excellent communication skills, both oral and written, who can work effectively both independently and collaboratively. Your responsibilities will include monitoring, maintaining, and managing applications on CentOS servers to ensure high availability and performance. You will be conducting routine tasks for system and application maintenance and following SOPs to correct or prevent issues. Responding to and managing running incidents, including post-mortem meetings, root cause analysis, and timely resolution will also be part of your responsibilities. Additionally, you will be monitoring production systems, applications, and overall performance, using tools to detect abnormal behaviors in the software and collecting information to help developers understand the issues. Security checks, running meetings with business partners, writing and maintaining policy and procedure documents, writing scripts or code as necessary, and learning from post-mortems to prevent new incidents are also key aspects of the role. Technical skills required for this position include: - 5+ years of experience in a SaaS and Cloud environment - Administration of Kubernetes clusters, including management of applications using ArgoCD - Linux scripting to automate routine tasks and improve operational efficiency - Experience with database systems like MySQL and DB2 - Experience as a Linux (CentOS / RHEL) administrator - Understanding of change management procedures and enforcement of safe and compliant changes to production environments - Knowledge of on-call responsibilities and maintaining on-call management tools - Experience with managing deployments using Jenkins - Prior experience with monitoring tools like New Relic, Splunk, and Nagios - Experience with log aggregation tools such as Splunk, Loki, or Grafana - Strong scripting knowledge in one of Python, Ruby, Bash, Java, or GoLang - Experience with API programming and integrating tools like Jira, Slack, xMatters, or PagerDuty If you are a dedicated professional who thrives in a high-pressure environment and enjoys working on critical services, this opportunity could be a great fit for you.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an experienced L3 Network Engineer/Administrator with 5-8 years of expertise, you will be responsible for designing, implementing, and managing complex network infrastructures. Your role will involve advanced network troubleshooting, optimization, and network security to ensure seamless network connectivity and customer-centric problem-solving. Ideally, you will have experience in a Managed Service Provider environment. Your key responsibilities will include designing, implementing, and maintaining complex network infrastructure. You will be expected to troubleshoot and resolve escalated network issues to ensure optimal performance. Additionally, configuring and managing network hardware such as routers, switches, and firewalls will be a part of your daily tasks. Providing technical leadership and mentoring junior network engineers will also be crucial, along with monitoring and maintaining network security by implementing solutions to mitigate risks effectively. In terms of technical skills, you should be proficient in advanced TCP/IP, DNS, DHCP, VLAN, MPLS, and VPN. Familiarity with high-end routers, switches, firewalls, and load balancers is essential. Knowledge of software such as Cisco IOS, Juniper Junos, Palo Alto PAN-OS, SolarWinds, LogicMonitor, DataDog, and BigPanda is required. Proficiency in protocols like BGP, OSPF, EIGRP, STP, RSTP, VRRP, and experience with security tools like Firewalls (Cisco ASA, Palo Alto, etc.), IDS/IPS, VPNs, and monitoring tools like Nagios, SolarWinds, NetFlow, and PRTG will be beneficial. This is a full-time position, and a Bachelor's degree is preferred for this role. The ideal candidate should have a total of 5 years of work experience. The work location is in person.,

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7.0 - 12.0 years

7 - 11 Lacs

Mumbai, Bengaluru

Work from Office

Location PAN India As per companys designated LTIM locations Shift Type Rotational Shifts including Night Shift and Weekend Availability Experience 7 Years of Exp Job Summary We are looking for a skilled and adaptable Site Reliability Engineer SRE Observability Engineer to join our dynamic project team The ideal candidate will play a critical role in ensuring system reliability scalability observability and performance while collaborating closely with development and operations teams This position requires strong technical expertise problemsolving abilities and a commitment to 247 operational excellence Key Responsibilities Site Reliability Engineering Design build and maintain scalable and reliable infrastructure Automate system provisioning and configuration using tools like Terraform Ansible Chef or Puppet Develop tools and scripts in Python Go Java or Bash for automation and monitoring Administer and optimize LinuxUnix systems with a strong understanding of TCPIP DNS load balancers and firewalls Implement and manage cloud infrastructure across AWS or Kubernetes Maintain and enhance CICD pipelines using tools like Jenkins ArgoCD Monitor systems using Prometheus Grafana Nagios or Datadog and respond to incidents efficiently Conduct postmortems and define SLAsSLOs for system reliability and performance Plan for capacity and performance using benchmarking tools and implement autoscaling and failover systems Observability Engineering Instrument services with relevant metrics logs and traces using OpenTelemetry Prometheus Jaeger Zipkin etc Build and manage observability pipelines using Grafana ELK Stack Splunk Datadog or Honeycomb Work with timeseries databases eg InfluxDB Prometheus and log aggregation platforms Design actionable s and dashboards to improve system observability and reduce fatigue Partner with developers to promote observability best practices and define key performance indicators KPIs Required Skills Qualifications Proven experience as an SRE or Observability Engineer in complex production environments Handson expertise in LinuxUnix systems and cloud infrastructure AWSKubernetes Strong programming and scripting skills in Python Go Bash or Java Deep understanding of monitoring logging and ing systems Experience with modern Infrastructure as Code and CICD practices Ability to analyze and troubleshoot production issues in realtime Excellent communication skills to collaborate with crossfunctional teams and stakeholders Flexibility to work in rotational shifts including night shifts and weekends as required by project demands A proactive mindset with a focus on continuous improvement and reliability Additional Requirements Excellent communication skills to collaborate with crossfunctional teams and stakeholders Flexibility to work in rotational shifts including night shifts and weekends as required by project demands A proactive mindset with a focus on continuous improvement and reliability

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2.0 - 7.0 years

9 - 13 Lacs

Gurugram

Work from Office

We are looking for a highly skilled and experienced High Availability Systems Specialist to join our team at Ezeiatech Systems Private Limited. The ideal candidate will have 2-7 years of experience in the IT Services & Consulting industry. Roles and Responsibility Design, implement, and maintain high availability systems to ensure minimal downtime and optimal performance. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and execute test plans to validate system functionality and reliability. Troubleshoot complex technical issues and provide root cause analysis reports. Implement disaster recovery procedures to minimize data loss and business disruption. Conduct regular system audits to ensure compliance with industry standards and best practices. Job Requirements Strong understanding of high availability systems design principles and architectures. Experience with clustering technologies such as Active-Active Cluster or Active-Passive Cluster. Knowledge of load balancing techniques including IP rotation and DNS round robin. Familiarity with monitoring tools like Zabbix, Cacti, or Grafana. Excellent problem-solving skills with the ability to analyze complex technical issues. Strong communication and collaboration skills to work effectively with cross-functional teams.

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4.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Hello, Greetings from ZettaMine!! Hiring for Linux Server Administration Exp: 4 to 8 Years Location: Hyderabad,Bangalore Immediate joiners Only Job Description: Overall 4 – 8 years’ Experience in Server Management Administration (Linux). Experience in Server (physical/VM) installation, maintenance & decommissioning. Profound Linux OS operations experience. Knowledge in hypervisor operations (XEN and VMware). To have good knowledge in LVM, DNS, LDAP and IPTables. To have good troubleshooting skills in server down situation. Knowledge in physical server management. Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP). Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl) Additionally, knowledge/experience in using GitHub and Jira would be beneficial. Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory) Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks Storage Operations based on netapp-nfs Package/repository management and OS image maintenance Interested candidates can reach on md.afreen@zettamine.com Thanks & Regards Afreen

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1.0 - 6.0 years

3 - 6 Lacs

Pune

Work from Office

We are looking for a highly skilled Observability Engineer with 1 to 6 years of experience to join our team in the IT Services & Consulting industry. The ideal candidate will have expertise in designing and implementing monitoring solutions, ensuring high availability and scalability. Roles and Responsibility Design and implement scalable monitoring solutions using various tools and technologies. Collaborate with cross-functional teams to identify and prioritize monitoring requirements. Develop and maintain dashboards and reports to provide insights into system performance. Troubleshoot issues and optimize system performance for improved reliability. Ensure compliance with security and regulatory standards. Participate in on-call rotations for 24/7 support. Job Requirements Strong understanding of monitoring tools and technologies such as Prometheus, Grafana, and ELK stack. Experience with cloud-based platforms such as AWS or Azure. Knowledge of programming languages such as Python or Java. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills.

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3.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

🚀 Exciting Opportunity at AQM Technologies Pvt. Ltd! We’re looking for an experienced Linux Administrator – Test Environment Support Engineer for our Mumbai office ( Work from Office only ). 🔍 Job Details Job Title: Linux Administrator – Test Environment Support Engineer Location: Mumbai (Work from Office) Experience Required: 3+ Years Employment Type: Full-Time 🧑‍💻 Job Summary We are hiring a skilled Linux Administrator with experience in managing and supporting enterprise-level infrastructure. The role involves handling Linux servers, Red Hat Satellite operations, performing vulnerability assessments, and supporting configuration audits for critical client environments. ✅ Key Responsibilities & Skills 3+ years of hands-on experience in Linux system administration (RHEL, CentOS, Ubuntu) Red Hat Certified professional with experience in Satellite server operations Perform regular patching, upgrades, and configuration audits Experience with Nutanix platform preferred Conduct vulnerability assessments and apply secure configurations Proficiency in Bash , Python , or Ansible scripting for automation Familiarity with Windows workflow and OS versions 10/11 Strong understanding of networking fundamentals , firewalls, and system security Exposure to monitoring tools like Zabbix, Nagios, or Prometheus Experience with virtualization/cloud platforms like VMware, KVM, AWS is an added advantage Excellent problem-solving, troubleshooting, and documentation skills 🎓 Educational Qualification B.E. / B.Tech / M.Tech (any stream) OR M.Sc. (IT) / MCA from a recognized, AICTE-approved institute 📩 Apply Now! Send your updated resume to: 📧 elizabeth.vakypily@aqmtechnologies.com 🏢 About AQM Technologies AQM Technologies Pvt. Ltd. is India’s leading domain-specialist software testing lab, established in 2000. We are the first private lab accredited with ISO 17025 and approved by the Government of India for e-Governance project testing. We serve top corporates across the BFSI and E-Governance sectors and are known for our strong emphasis on quality, talent development, and delivering a “Happy Testing” experience.

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3.0 - 8.0 years

5 - 9 Lacs

Gurugram

Work from Office

Grade Level (for internal use): 09 Segment : S&P Global Platts The Role : Engineer II, PAS TECHOPS (Application Support with Linux and AWS) The Location : GURGAON Grade : 9A Shift Timings : 24*7 (Rotational Shifts) The Team : You will be working within the Operations team within Platts in India. Providing support to Platts applications that are utilized by both an internal & external global customer base. You will provide an exceptional level of support to complex applications involving operating systems, sub system and software components while working within the limits of established policies and ITIL framework. The Impact : Working to minimize the adverse impact of incidents and problems on the business and proactively identifying areas of focus to prevent the reoccurrence of future incidents. Whats in it for you : Working in a global application support team supporting users based in three time zones and across 26 offices. Exposure to application support, operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations Responsibilities : Resolving logged IT incidents in order to restore service as quickly as possible using technical knowledge. Escalation of tickets to other technical teams as required. Responding to logged service requests, account administration, software installations and general application and server administration. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns. Management of major incidents via conference call, email and instant messaging systems. Composing and sending major incident notifications to business partners. Dealing with escalations in a timely manner to ensure issue is resolved to business partners expectations. Composing technical knowledge base documents to be used within the team. Working with external vendors to resolve service-related incidents. Connecting remotely to business partners computers to resolve issues. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide real-time server support to the daily Market on Close process as well as participating on the associated conference call. What Were Looking For ( Basic Qualifications) : 3+ years previous experience in troubleshooting & supporting applications running on Linux & Windows server OS 3+ years of experience in production support/ application support in 24/7 environment Previous Experience on Cloud Infrastructure 3+ years previous experience with Application releases andPatching. 3+ years previous experience supporting Webservers either Windows IIS Linux Apache or WebLogic Working knowledge networking components and troubleshooting tools (Load balancers, routers, Firewall, NAT, DMZ, AWS) Experience with supporting multi-tier infrastructures Superior understanding of the following Protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC,RDP, NAT, SMTP Tools Putty, RDP, SSH, WinSCP, MySql Query Browser, Oracle SQL Developer Microsoft Office Office 365 especially Excel (Macros, Worksheets and add-ins) Excellent communication Skills. Preferred Qualifications : Bachelors Degree or 3+ years of relevant API support, or software development experience in an agile software environment Apply ITIL best practices in Incident, Release, Problem, and Knowledge Management Working knowledge of monitoring (Nagios, Splunk etc.,) and deployment tools Must thrive in a fast-paced, time-compressed and dynamic environment Excellent verbal and written communication skills Ability to adapt quickly to change, think on your feet, communicate positively and work proactively

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4.0 - 7.0 years

5 - 9 Lacs

Coimbatore

Work from Office

This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and MES) for managing continuity of information across the engineering enterprise, including design, industrialization, manufacturing and supply chain, and for managing the manufacturing data. - Grade Specific Focus on Digital Continuity and Manufacturing. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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4.0 - 8.0 years

8 - 12 Lacs

Pune

Hybrid

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact? You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes? 4+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL ,Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8002 Reporting into: Tech Manager Role Type: Individual Contributor

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About This Role Wells Fargo is seeking an Information Security Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In This Role, You Will Participate in security consulting on small projects for internal clients to ensure uniformity with corporate information, security policy, and standards Track or remediate vulnerabilities and security issues Review and correlate security logs Assist with the design, documentation, testing, maintenance, and troubleshooting of security solutions related to networking, cryptography, cloud, authentication and directory services, email, internet, applications, and endpoint security Provide technical support for security related issues Utilize industry leading security solutions and best practices to implement one or more components of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interface with more experienced technologists Required Qualifications: 2+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Primary Skill: PlainID, Any IAM tool, Shell Script, Linux/Unix, Oracle/SQL, AppDynamics/Splunk, SaaS, Rest API. Secondary Skill:, Java, PL/SQL, WebLogic/Tomcat/Apache/JBoss, Middleware tool, Automation. Provides support to PlainID - Authorization tool, Product Version Upgrade and Server maintenance. Provides 24x5 Application/Production support in areas of incident management through Service Now, monitoring and request fulfilment. Provide support in handling problem tickets, submitting CHANGE requests in Service Now, Server maintenance, BCP exercise, administration and deployments. Performing Health Check, Maintenance & Post-Release activities. Monitoring logs via SPLUNK. Full time Graduate from reputed university. 2+ years of experience in Application support and troubleshooting, Application maintenance, monitoring and Build/Deployment. Experience in PlainID. Experience in Oracle Identity Manager (OIM) or any IAM tool. Experience in Oracle/SQL Server queries/reporting. Experience in Production/Application Support of Java/J2EE based applications on Unix Platform. Exposure to any of the Middleware/Application Servers WebLogic, Tomcat, Apache, Jboss etc. Willing to work in on call & rotational shifts. Experience in Monitoring Tools Splunk, AppDynamics etc. Should have Excellent analytical, problem solving and multitasking skills. Experience working in an Agile/Scrum development process. Works well with partner teams and peers toward established goals and timelines. Works well under self-direction on assigned tasks. Provides active participation and leadership in team duties and responsibilities. Initiates and promotes changes to team processes to enhance automation. Experience working in Remedy/ServiceNOW/Pac2000 or any ticketing tool and should have ITIL exposure. Excellent verbal, written, and interpersonal communication skills. Strong vendor management skills. Knowledge/Skills/Ability Strong organizational, multi-tasking, and prioritizing skills Job Expectations: Proven ability to complete tasks; including the planning of work from initiation through implementation while demonstrating the ability to meet project completion dates with acceptable levels of supporting documentation and quality History of past projects which demonstrate the ability to complete tasks; including the planning of work from initiation through implementation while demonstrating the ability to meet project completion dates with acceptable levels of supporting documentation and quality. Experience with systems monitoring tools such as HP OpenView, Nagios, Zabbix and Splunk Advanced Information Security technical skills. Industry certification like Security +/ ISACA CSX Fundamentals, Red Hat Certified Specialist in Server Security and Hardening exam (EX413), Red Hat Certified Engineer (RHCE). Posting End Date: 24 Jul 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-474863

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0 years

2 - 3 Lacs

India

Remote

Network Infrastructure Management: o Configure, upgrade, and maintain managed & unmanaged switches (Cisco, TP-Link, etc.) o Monitor performance and troubleshoot issues across LAN, WAN, and VPN networks o Handle cabling, patching, and switch/router/firewall configurations Firewall & Security: o Configure and manage Fortinet (FortiGate) firewalls o Setup and maintain site-to-site and remote-access VPNs o Ensure network security, intrusion prevention, and access control policies are enforced Asset & Topology Maintenance: o Create and maintain up-to-date network topology diagrams o Track all hardware assets: switches, servers, security cameras, racks, and access points o Conduct routine audits and produce infrastructure documentation Server & Device Connectivity: o Ensure seamless connectivity between CCTV systems, production machines, and server racks o Liaise with IT team to ensure proper backup, IP management, and failover planning Cross-Site Coordination: o Manage the interconnection of main office and two plant locations o Perform site visits and emergency support as needed (travel required) Maintenance & Scaling: o Suggest upgrades and future-proofing of current infrastructure o Stay updated on new network technologies, licensing, and compliance Preferred Qualifications: Certifications like CCNA, Fortinet NSE, or CompTIA Network+ Exposure to industrial or factory environments is a plus Experience with network monitoring tools (e.g., PRTG, Nagios, Zabbix) Ability to train junior staff or field technicians when needed What We Offer: Stable and growing organization with large-scale projects Autonomy and ownership over critical infrastructure Travel allowance and field visit flexibility Competitive salary and performance incentives. Location: Primary: Hyderabad | Travel: Required to two other plant locations Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Dear Connects, We are hiring for Linux Administrator Role. Location: - Mumbai Interested Candidate can share cv at manisha.shahiri@aqmtechnologies.com Key Responsibilities: System Administration: Install, configure, and maintain Linux-based servers (CentOS, Ubuntu, RedHat, etc.). Monitoring and Performance Tuning: Monitor server performance and resolve issues related to CPU, memory, disk usage, and system resources. Security Management: Implement and enforce security policies, patching, and upgrades to ensure the systems are secure and up to date. Backup and Recovery: Manage system backups and disaster recovery operations, ensuring data integrity and availability. Automation: Automate administrative tasks using scripting languages like Bash, Python, or Ansible. Troubleshooting: Diagnose and resolve Linux-related system and network issues, ensuring minimal downtime. Collaboration: Work closely with development and DevOps teams to ensure efficient system integration and operation. Documentation: Maintain system documentation, including configurations, procedures, and incident resolutions. Required Skills & Qualifications: Operating Systems: Strong experience with Linux distributions (CentOS, Ubuntu, RHEL). Scripting: Proficiency in Bash, Python, or other scripting languages to automate tasks. Networking: Knowledge of TCP/IP, DNS, DHCP, and VPNs. Security: Understanding of firewalls, SELinux, iptables, and other security tools. Storage Management: Experience with file systems, NFS, RAID, and LVM. Web Servers: Familiarity with Apache, Nginx, or other web servers. Version Control: Experience with Git or similar version control systems. Monitoring Tools: Hands-on experience with monitoring tools like Nagios, Zabbix, or Prometheus. Cloud Computing: Experience with cloud platforms like AWS, GCP, or Azure is a plus. Virtualization: Familiarity with virtualization tools such as VMware, KVM, or Docker is an advantage. Should have passed B.E./ B.Tech/ M.Tech in any stream OR M.Sc.(IT)/ MCA or equivalent from any recognized College/ University duly approved by AICTE.

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world. At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed. Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brands. Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds. This is Acolad - Content That Empowers, Anywhere. Acolad Content Solutions India Private Limited Sai Samuthra Plot No. 41B & 41 C North Phase 1st Floor, Sidco Industrial Estate Ekkatuthangal, Chennai-600032 Landmark: Near Ekkatuthangal Overbridge (Jaya TV Office) Phone: 04466841999 The Job Role: We are seeking a skilled professional to manage and optimize virtualized environments (VMware, Hyper-V) and multi-cloud infrastructures (AWS, Azure, GCP). This role is responsible for provisioning, configuration, and deployment processes using modern clouds and tools. The ideal candidate will contribute to secure, scalable, and cost-efficient solutions while maintaining business continuity and compliance. You will also support backup and recovery processes (e.g., Veeam), oversee infrastructure documentation, and collaborate with cross-functional teams to achieve cloud and automation objectives. A strong background in Linux/Windows systems administration, and configuration management is essential. Main Responsibilities: Design and implement secure, scalable infrastructure across AWS, Azure, and GCP Manage VMware and Hyper-V systems including provisioning, monitoring, and maintenance Manage and maintain Kubernetes clusters. Terraform is a plus Perform day-to-day system administration and optimize performance for Linux and Windows-based servers Apply patches and assist with compliance and audit readiness Administer and support Veeam-based and cloud-native backup and disaster recovery solutions Monitor cloud costs and recommend efficiency improvements Maintain detailed infrastructure documentation Requirements Degree in Information Technology and Computer Engineering or similar Minimum 3 years of experience with server Operating Systems, including UNIX and Windows Two or more years of hands-on experience designing and deploying cloud architecture on cloud providers (IaaS), such as Amazon AWS and MS Azure Experience with Veeam backup products Experience working in vast networking and infrastructure landscapes Experience with Containerized environments and with virtual desktop and virtual application cloud-based solutions is a plus J ob specific : Job Specific & Knowledge Expertise with ITSM tools and ITIL v3/v4 processes Good communication skills Strong knowledge of virtualization technologies, performance optimization, and resource allocation Consultancy spirit focused on optimizing virtualized environments for reliability and efficiency Project management skills are valued Exposure to disaster recovery and business continuity planning Fluency in English is mandatory Experience in troubleshooting virtualization environments and managing virtual workloads Exposure to hybrid environments, integrating on-premises virtualization with cloud services Virtualization Platforms Expertise in managing VMware vSphere/ESXi, including vCenter for centralized management Experience with Microsoft Hyper-V for virtual machine management in Windows Server environments Familiarity with KVM or other open-source hypervisors is a plus Cloud Management Experience with cloud management platforms (e.g., VMware Cloud on AWS, Azure Arc) Understanding of cloud-based virtualization services (e.g., Azure Virtual Machines, AWS EC2) Familiarity with hybrid cloud architectures, integrating on-premises virtual machines with cloud-based workloads Backup & Disaster Recovery Expertise in backup solutions for virtualized environments (e.g., Veeam Backup & Replication) Experience with cloud backup services (e.g., AWS Backup, Azure Backup, Google Cloud Backup) Familiarity with replication and disaster recovery tools to ensure business continuity (e.g., VMware Site Recovery, Azure Site Recovery) Resource Management & Optimization Knowledge of resource allocation, load balancing, and clustering for high availability Experience in capacity planning and optimizing compute, storage, and network resources in virtualized environments Automation & Scripting Experience with automation of virtualization tasks using PowerCLI, PowerShell, or Ansible are valued Knowledge of Infrastructure as Code (IaC) tools for managing virtual environments (e.g., Terraform) Monitoring & Performance Tuning Familiarity with virtualization monitoring tools (e.g., VMware vRealize Operations, Nagios, Datadog) Experience in troubleshooting and tuning virtual infrastructure to optimize performance and uptime Security & Compliance Understanding of virtual machine security best practices, including network segmentation, patch management, and hardening of virtual hosts Familiarity with role-based access control (RBAC) and encryption in virtualized environments Languages English Benefits National and Festival Holidays Five days work week Medical Insurance

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170.0 years

0 Lacs

Greater Hyderabad Area

On-site

Area(s) of responsibility Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Role: Lead Devops Engineer – 3DX Location: Pune Experience: 6 – 9 Years Job Profile As a senior DevOps Engineer, you will maintain and operate all 3DX environments. For the 3DX backend the OS is Linux and for the database it is Oracle. Windows & Windows Server is used for the fat client components. Ansible and GitHub are used for the CI/CD Toolchain. All this run on BMW On Prem infrastructure, except some 3DX sandboxes which run on AWS. This role also involves closely collaborating with development teamsz. Maintaining and operating the 3DX environments (1x Prod On Prem, 1x INT On Prem, several DEV On Prem, several Sandbox On Prem, 3x 3DX stages in the AWS Cloud) implementation of 3DX release upgrades Setup new 3DX environments Installation of new 3DX components (backend / client) Administration Oracle DB, Linux & Windows & Windows Server, Storage, Backup Establishing interfaces (e.g. IAM, Active Directory, People & Organization, License server) Implement security policies and procedures Scalability and reliability engineering Software packaging of CATIA 3DX ( .msi) Software Rollout Management Maintaining and operating the CI/CD toolchain (ansible playbooks / GitHub Repository) CT (e.g. Selenium, UFT) Buildup, maintain and operating event monitors for Infrastructure / 3DX platform / applications (e.g. Nagios, Grafana) Incident/Problem/Defect Management Consult and support for migrations of applications and interfaces to the new 3DX Platform. Must have technical skill 5-8 years of experience as a DevOps Engineer in infrastructure and platform projects Strong dedication to Quality (operational excellence, code, workflows) Strong skills in infrastructure (automation), IaC (Terraform), Ansible, Linux, Oracle, Azure, AWS Extensive Knowledge of 3DX Platform / CATIA 3DX / CATIA V5 POWER`BY Excellent written and verbal English skills Good To Have Technical Skills ITSM, ServiceNow - Release management, Change Oracle DB Linux system administration (basic Linux programming) Agile - Jira

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170.0 years

0 Lacs

Greater Hyderabad Area

On-site

Area(s) of responsibility Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Role: Lead Devops Engineer – 3DX Location: Pune Experience: 6 – 9 Years Job Profile As a senior DevOps Engineer, you will maintain and operate all 3DX environments. For the 3DX backend the OS is Linux and for the database it is Oracle. Windows & Windows Server is used for the fat client components. Ansible and GitHub are used for the CI/CD Toolchain. All this run on BMW On Prem infrastructure, except some 3DX sandboxes which run on AWS. This role also involves closely collaborating with development teamsz. Maintaining and operating the 3DX environments (1x Prod On Prem, 1x INT On Prem, several DEV On Prem, several Sandbox On Prem, 3x 3DX stages in the AWS Cloud) implementation of 3DX release upgrades Setup new 3DX environments Installation of new 3DX components (backend / client) Administration Oracle DB, Linux & Windows & Windows Server, Storage, Backup Establishing interfaces (e.g. IAM, Active Directory, People & Organization, License server) Implement security policies and procedures Scalability and reliability engineering Software packaging of CATIA 3DX ( .msi) Software Rollout Management Maintaining and operating the CI/CD toolchain (ansible playbooks / GitHub Repository) CT (e.g. Selenium, UFT) Buildup, maintain and operating event monitors for Infrastructure / 3DX platform / applications (e.g. Nagios, Grafana) Incident/Problem/Defect Management Consult and support for migrations of applications and interfaces to the new 3DX Platform. Must have technical skill 5-8 years of experience as a DevOps Engineer in infrastructure and platform projects Strong dedication to Quality (operational excellence, code, workflows) Strong skills in infrastructure (automation), IaC (Terraform), Ansible, Linux, Oracle, Azure, AWS Extensive Knowledge of 3DX Platform / CATIA 3DX / CATIA V5 POWER`BY Excellent written and verbal English skills Good To Have Technical Skills ITSM, ServiceNow - Release management, Change Oracle DB Linux system administration (basic Linux programming) Agile - Jira

Posted 2 days ago

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