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1.0 - 5.0 years
4 Lacs
Pune, Bengaluru
Work from Office
Hiring: Technical Support Location: Pune Experience: Minimum 1 year in Technical Support Skills: Active Directory, ServiceNow, Ticketing Tools Education: Graduation Mandatory Package: Up to 4 LPA Joiners: Immediate preferred HRMayur -7357769199
Posted 4 days ago
1.0 - 2.0 years
3 Lacs
Vadodara
Work from Office
Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.
Posted 4 days ago
2.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Managing, Execution/resolution of External Escalations received from SBI, Govt Channel, Ministry of finance, Ministry of Consumer Affairs. Role Accountability Ensure Wing-to-Wing Resolutions of cases with utmost accuracy and delivering best in class service. Final Resolution to be communicated to Customer and external as well as internal Stakeholders, Senior management team, other external sources thus ensuring daily productivity is met with 100% quality and adherence to the process TAT. Root Cause Analysis of complaints, identifying and highlighting gaps/errors to concern dept for avoidable/net complaints Ensure execution and resolution of all cases/escalations within the Process TAT. As per requirement, matter should be to taken up with concern functions/depts for deviation, Service Recovery where gap/laps identified Identify chronic issue in system and drive it closure via Root Cause analysis To be sensitive towards complaints and the stricter timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions. Preparation of case sheet and timely submission to manager Validation and Revalidation of complaints Function comfortably in a fast-paced performance-based customer services environment where cases are monitored, recorded and assessed for quality of performance. Ensure TAT, Productivity , quality targets are met, submission of MIS on regular basis with analysis of each complaint as per SOP Ensure proper heads up on each case and submission of case analysis, drafts to the SBI and top management Ensure that legal and senior management opinion is taken in policy no, probable escalation and legal threats Adhere to Credit policies, maker-checker process and maintaining the data for audit requirement Ensure each transaction dispute/Suspected Fraud case is taken up with FRM and Investigation team for final conclusion Measures of Success Quality - 98% Productivity -100% FKAT training quiz score - 100% Execution/Resolution TAT - as per Govt Portal TAT/Ministry TAT Response TAT = 4 hours Quality of Resolution and Communication , FKAT (Training Quiz) scores Productivity Adherence to Process TATs Avoidable/Repeat Escalation Analysis of complaint/Root Cause Analysis Timely submission of MIS Technical Skills / Experience / Certifications MS Outlook Competencies critical to the role Excellent, professional phone and communication skills - interpersonal, verbal, and written with the goal of influencing outcomes. Must be able to build positive, productive relationships with customers and team members. Good networking skills. Excellent Qualification Graduate from a recognized University, Proficient in use of Microsoft Office including Outlook, Excel, and Word Preferred Industry Customer Services - Complaint Management
Posted 4 days ago
3.0 - 6.0 years
4 - 7 Lacs
Chennai
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Engineer - Machine Programming located in Chennai. What a typical day looks like : Excellent knowledge of entire SMT manufacturing, assembly process & SMT Machines programming tools / software s Initiate & implement actions for continuous monitoring and improvement of SMT process in accordance with customer requirements, technical specifications of equipment and internal procedures; Provide testing and inspection activities, reports to customers. Manage development projects that are designed to meet customer product specifications. Develop, test and implement new materials and processes for improved performance and/or lower cost and lead cost reduction efforts in assigned process areas. Lead initiatives to increase throughput, reduce cost and improve performance in constrained areas. Demonstrate proficiency with Component placements and machine optimization Determines quality/testing methods/procedures on new assignments. Decisions may affect department/function. May conduct on-the-job training and/or lead/guide other employees. Demonstrates knowledge of advanced technologies as well as functional techniques and improves processes. Conflict resolution, Coaching & mentoring skills. The experience we re looking to add to our team: Typically requires a bachelor s degree in a related field or equivalent experience and training. A Masters or MBA degree is preferred. Typically requires a minimum of 5 years of engineering experience, including supervision. Handled mastery of expertise in multiple areas and industry. Knowledge of MS office and MS outlook Good Analytical & Logical reasoning Open for night Shifts Excellent written and oral communication skills in English MANDATORY. Knowledge of MS office and MS outlook Good English communication skills. Good analytical skills. What you ll receive for the great work you provide: Health Insurance Paid Time Off PM15 Job Category Production Engineering Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 4 days ago
3.0 - 5.0 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Creative Production Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Graphic Producer/Print artworker at level 10 should possess expert knowledge of the Adobe InDesign, Adobe Illustrator and Adobe Photoshop tool for Print artwork creation. Should be proficient in oral and written communication skills. Work closely with the Project Manager in their day to day work and act as a subject matter expert and backup for their managers. They should be able to manage people and work as a Team leader. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipExperience / Skill sets:7-10 years of experience in Print artwork with good knowledge of Adobe tools.Strong written and oral communication skills, able to get on calls with onshore team/clients, understand the requirements and propose alternative options to enhance the artworkTechnical Skills: Adobe Creative Suite, Understanding Print color profiles and technicalitiesStrong expertise of print production processes, including color management, file formats, and pre-press procedures.MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPoint Roles and Responsibilities: Experience in Adobe InDesign, Adobe Illustrator and Adobe PhotoshopAnalyzing the work received from client/onshore and identify the missing elements in the same.Responsible to create and adapt print artworks based on design specifications and client requirements.Should be able to create design artworks from scampsCreative Design - Design projects from concept to completion. Develop and produce diverse visual materials, including brochures, advertisements, and corporate reports.Brand Consistency - Ensure all designs align with the brands guidelines to maintain a cohesive visual identity.Organise constructive feedback sessions, trainings and creative direction to enhance team output and guide and support junior designers, fostering growth and skill enhancement.Clearly articulate design concepts and ideas to internal and external stakeholders.Work closely with marketing and other departments to align design strategies with broader business objectives.Stay flexible and efficient in fast-paced, deadline-driven environments.Manage multiple projects simultaneously, meeting deadlines while maintaining high-quality standards.Stay updated on the latest design trends, tools, and technologies to keep designs innovative and fresh.Expertly use design tools such as Adobe Creative Suite and other relevant software.Maintain a meticulous eye for detail to ensure flawless final outputs.Make confident and informed decisions to drive creative excellence.Prepare artwork files for print production, ensuring they meet industry standards.Communicates with clients on call, chat, emailProblem solving skillsCapable of functioning and delivering under tight deadlinesPossesses a thorough understanding of Graphic ProcessAble to devise ideas quicklyFlexible to work in shiftsSelect and apply appropriate fonts and typefaces for impactful designs.Edit and manipulate images to enhance visual appeal and meet project needs.Ability to handle tight project delivery deadlines and multiple projects simultaneouslyHighly organized, detail oriented, and results focusedDemonstrate ability to think strategically Qualification Any Graduation
Posted 4 days ago
7.0 - 11.0 years
3 - 6 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Creative Production Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Graphic Producer/Print artworker at level 10 should possess expert knowledge of the Adobe InDesign, Adobe Illustrator and Adobe Photoshop tool for Print artwork creation. Should be proficient in oral and written communication skills. Work closely with the Project Manager in their day to day work and act as a subject matter expert and backup for their managers. They should be able to manage people and work as a Team leader. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship7-10 years of experience in Print artwork with good knowledge of Adobe tools.Strong written and oral communication skills, able to get on calls with onshore team/clients, understand the requirements and propose alternative options to enhance the artworkTechnical Skills: Adobe Creative Suite, Understanding Print color profiles and technicalitiesStrong expertise of print production processes, including color management, file formats, and pre-press procedures.MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPoint Roles and Responsibilities: Experience in Adobe InDesign, Adobe Illustrator and Adobe PhotoshopAnalyzing the work received from client/onshore and identify the missing elements in the same.Responsible to create and adapt print artworks based on design specifications and client requirements.Should be able to create design artworks from scampsCreative Design - Design projects from concept to completion. Develop and produce diverse visual materials, including brochures, advertisements, and corporate reports.Brand Consistency - Ensure all designs align with the brands guidelines to maintain a cohesive visual identity.Organise constructive feedback sessions, trainings and creative direction to enhance team output and guide and support junior designers, fostering growth and skill enhancement.Clearly articulate design concepts and ideas to internal and external stakeholders.Work closely with marketing and other departments to align design strategies with broader business objectives.Stay flexible and efficient in fast-paced, deadline-driven environments.Manage multiple projects simultaneously, meeting deadlines while maintaining high-quality standards.Stay updated on the latest design trends, tools, and technologies to keep designs innovative and fresh.Expertly use design tools such as Adobe Creative Suite and other relevant software.Maintain a meticulous eye for detail to ensure flawless final outputs.Make confident and informed decisions to drive creative excellence.Prepare artwork files for print production, ensuring they meet industry standards.Communicates with clients on call, chat, emailProblem solving skillsCapable of functioning and delivering under tight deadlinesPossesses a thorough understanding of Graphic ProcessAble to devise ideas quicklyFlexible to work in shiftsSelect and apply appropriate fonts and typefaces for impactful designs.Edit and manipulate images to enhance visual appeal and meet project needs.Ability to handle tight project delivery deadlines and multiple projects simultaneouslyHighly organized, detail oriented, and results focusedDemonstrate ability to think strategically Qualification Any Graduation
Posted 4 days ago
3.0 - 6.0 years
0 - 3 Lacs
Madurai, tamil nadu, andhra pradesh
Work from Office
Hiring: Desktop Engineer | Immediate Joiners | Multiple Openings We are looking for Desktop Engineers (L2) with 3+ years of experience for multiple site-based roles across India. Relocation candidates are welcome! Food and Accommodation will be provided. South : Ariyalur Belgaum Dalmiapuram Kadapa Sattur Interested candidates, please share your resume at ritu.pathak@teamcomputers.com
Posted 4 days ago
3.0 - 8.0 years
9 - 13 Lacs
Pune
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Management and Solutions Practitioner, you will provide expertise and general administrative space and service support for Accenture people and businesses globally. Your typical day will involve collaborating with various teams to ensure that workplace solutions are effectively implemented, addressing any service-related inquiries, and contributing to the overall enhancement of workplace environments. You will engage with stakeholders to understand their needs and provide tailored solutions that foster a productive work atmosphere. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between teams to ensure alignment on workplace initiatives.- Analyze feedback from users to improve service delivery and workplace solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of workplace management tools and software.- Experience with service desk operations and support.- Ability to troubleshoot and resolve technical issues related to macOS.- Familiarity with asset management and inventory control processes. Additional Information:- The candidate should have minimum 3 years of experience in Apple macOS Management.- This position is based at our Pune office.- A any graduate is required. Qualification any graduate
Posted 4 days ago
2.0 - 4.0 years
1 - 3 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
!!Hiring for CMM5 Level Organization!!Troubleshooting & fixing desktop / laptop OS, e-mail client Creating OS images to reduce the OS deployment time Ability to quickly analyse & diagnose technical problems. Required Candidate profile Designation: Desktop Support Engineer L2 Location:Mumbai Experience:2 + Years Only Male Candidate Contact:snehapawar@peshr.com/7021769496
Posted 5 days ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Digital Asset Management (DAM) Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for uploading and managing assets with standard Taxonomy (correct metadata tagging) and correct Digital rights management in Digital Asset Management system making it available for reuse. Subject matter expert in key concepts, process flows and defined scope of librarian tasks. Take the initiative to understand the complete asset lifecycle and collaborate with other channels for a complete picture. Accountability for delivery towards the goals and objectives shared by the Platform Directors and Content Management lead for Marketing Content Reuse and meet the client Global business outcomes. The individual is responsible for liaising with markets as well as agencies to ensure smooth delivery of operations for Library Services team. Accountable for the continuous improvement in upload TAT, manage the upload.Create workarounds and highlight anomalies when faced with technical challenges in the tool. Work effectively with team members and requestors, understand the requirements, and provide appropriate and viable business solutions Manage the upload queue to ensure timelines are met and escalation matrix is followed as required The role will be aligned to our Digital Asset Management team which is responsible for making management tasks and decisions surrounding the ingestion, annotation, cataloging, storage, retrieval, and distribution of digital assets. They act as a sort of librarian archivist, organizer, and guardian of a company or organization s files, photos, video, audio, and other digital content. This is a highly collaborative role that can encompass responsibilities such as the proper management of usage rights and file permissions. What are we looking for Graduate required. Minimum 3 year of experience in Digital Marketing with a minimum of 1 year of experience in upload and download of digital assets, content management, ensuring quality of content and meeting the minimum requirements of content standards as set by the client Knowledge of Pharma industry and marketing. Experience in working on DAM platform (Digital Asset Management) MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPoint Has excellent verbal and written communication skills Has experience in team management and client management Experience participating in a collaborative team environment Experience in vendor management Highly organized, detail oriented, and results focused Demonstrate ability to think strategically Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 5 days ago
2.0 - 7.0 years
1 - 4 Lacs
Chennai
Work from Office
Job Title: System Administrator IT Support Location: Chennai-Perungudi Job Summary: We are seeking a skilled and proactive System Administrator – IT Support to join our IT team. This role is responsible for maintaining, supporting, and optimizing our IT infrastructure, ensuring the stability and security of our systems and networks, and providing technical support. Key Responsibilities: Install, configure, and maintain operating systems, software, hardware, and network infrastructure. Monitor system performance and troubleshoot issues to ensure optimal up time and reliability. Manage user accounts, permissions, and access controls in Microsoft 365. Perform regular system backups and recovery operations. Maintain IT documentation, including system configurations, procedures, and support logs. Collaborate with vendors and other IT team members to support and upgrade IT infrastructure. Responsible for User ID creation for new joiners, assigning Laptop. Experience: 2+ years in a similar System Administrator or IT Support role. Skills: Strong troubleshooting and problem-solving abilities. Excellent communication and customer service skills. Ability to prioritize tasks and work independently.
Posted 5 days ago
6.0 - 8.0 years
6 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Deutsche Bank AG (the Bank) has established the Controls Testing & Assurance department (CT&A) as an independent function, reporting to the Chief Administrative Officer (CAO). The Compliance Testing (CT) team within CT&A is responsible for providing assurance testing on the design and operating effectiveness of the businesses control environment and adherence to applicable regulations and the Banks policies. CT develops and executes an annual, risk-based testing plan that covers the risk categories owned by Compliance, across all businesses in the region. The role involves Compliance Testing Reviewer for DB AG Mumba Branch reporting to Compliance Testing team lead in Mumbai. The key relevant businesses are International Private Bank (IPB) Retail banking and Wealth Management business Investment Bank (IB) Fixed Income and Currencies, Origination and Advisory, Research Corporate Bank (CB) Cash Management, Trade Finance & Lending and Security Services What we offer you As part of our flexible scheme, here are just some of the benefits that you will enjoy. Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Support development of a plan for the location of coverage based on the Controls Testing & Assurance planning methodology. This will also involve collaboration with various Compliance stakeholders to ensure the implementation of adequate and effective testing program that meet local regulatory requirements. Execute testing program for controls including branch visits across India. Perform control testing based on requirements prescribed by RBI including annual review of Risk Based Supervision (RBS) Tranche III Ensure that all issues raised in CT have adequate remediation plans that are tracked and escalated promptly and appropriately. Develop relationships with the relevant Business Management offices, Divisional Control teams and Infrastructure functions. Sharing best practice and learnings with CT colleagues locally/regionally/globally. Assisting in the development and maintenance of appropriate Management Information to inform Senior Management of pertinent matters, in line with global Deutsche Bank/Compliance/CT standards and Assisting in any ad-hoc projects and tasks as necessary. Your Skills and Experience CA/MBA or other professional qualifications. CFA or FRM or partial qualification would be an advantage. Minimum of 8 to 10 years experience in compliance/ internal audit / control testing within a Financial Institution. Good experience of interpretation of RBI guidelines and applying them for control testing Good combination of performing risk-based reviews along with mandatory RBI regulatory reviews Prior experience of working with banking franchise in India along with Big 4 firms Good understanding of banking business in India, regulatory framework and various product offerings Proven investigative and analytical mindset & skills enquiry, analysis, interviewing, testing; well versed with technology and applications that can be utilized for assurance testing. Good drafting skills, including the ability to record and describe complex issues clearly and succinctly, in a way that are easily understandable by any recipient of the relevant reports. Strong attention to detail and ability to identify changes and impact of any changes to documents, systems, and processes in the context of compliance risks, remediation required, etc. The drive, discipline and enthusiasm to work independently under pressure. Ability to quickly understand complex issues and set a course of action (that others are prepared to follow) to meet specific goals. Strong verbal, written and presentation skills. Proactive seek to find the right solution and options to issues within and outside their specific remit, without being prompted and within an appropriate matrix management framework. Assertive and engaging and able to quickly build and maintain effective working relationships. Strong collaborative team player receptive to exchange of ideas and constructive criticism. Multi-cultural awareness and sensitivity. Proficient in the use of Microsoft Outlook, Excel (i.e., organizing data sets), Word, and PowerPoint.
Posted 6 days ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Role Description The Financial Crime Control Continuous Improvement Centre of Excellence (FCCI CoE) operates within the Financial Crime Risk and Compliance Monitoring & Assurance function under CB IB Operations and Controls. While maintaining segregation, FCCI collaborates closely with the front office and supports Accountable Client Owners (ACOs) in reviewing Account Activity Reviews (AARs) and assessing the Expected Nature and Purpose of Relationship (ENPR). FCCI drives continuous improvement initiatives to optimize operational frameworks, enhance process efficiency, and strengthen risk management controls. You will act as a dedicated Corporate Bank global coordinator between ACOs, business support teams, and other key stakeholders including technology, AFC, KYC Operations, MI, quality control, and assurance. You will drive the AAR/ENPR attestations process with a strong focus on data completeness, timely execution, and quality. Additionally, you will play a key role in implementing continuous improvements to strengthen operational controls and overall effectiveness. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Monitor the Corporate Bank AAR/ENPR pipeline and ensure that required tasks are released according to the agreed timeframe for all events, including NRD, EDR, and Annual AAR. Manage the allocation of AAR/ENPR tasks to the relevant ACO/support team and ensure reallocation where necessary. Prepare and publish regular and ad hoc Management Information (MI) reports, reconciling and enriching data by leveraging various centralized data sources to ensure accuracy and completeness. Act as the central point of contact for AAR-related queries and issues, serving as an escalation point for ACOs, business support, and outreach teams. Facilitate the resolution of overdue Account Activity Reviews (AARs) through proactive follow-ups and coordination with ACOs and the Quality Control team. Review QC and QA failures, conduct root cause analysis, and support ACOs with the remediation and resubmission of attestations. Manage and respond to mailbox queries from business and support teams, ensuring timely resolution or escalation. Maintain an issues log and actively follow up or escalate key dependencies where required for quick resolution of issues. Identify and implement process enhancements to improve efficiency, accuracy, and effectiveness in transaction monitoring and risk management. Draft and maintain process documents, Key Operating Documents (KODs), and PowerPoint presentations to support governance, training, and operational improvements. Establish and maintain strong collaborative partnerships with key stakeholders to enhance coordination, streamline workflows, and drive process improvements in financial crime risk management. Your skills and experience 8+ years of experience in Account Activity Reviews or KYC operations Ability to collect, interpret, and reconcile large and complex data sets from multiple sources to derive meaningful insights and drive decision-making. Advanced Excel skills (macros, power query, pivot tables, and complex formulas) for MI reporting. Experience with Power BI, Tableau, Python or SQL is advantageous. Strong risk management capabilities, with expertise in KYC controls related to the client lifecycle. Understanding of Investment and Corporate Banking products and middle office operations. Ability to work independently, solve business problems, and demonstrate a proactive, inquisitive, and problem-solving mindset in a fast-paced environment. Team leadership experience or the ability to mentor and train junior team members. Excellent collaboration and stakeholder management skills, with the ability to build and maintain relationships across business, compliance, technology, and operational teams. Strong communication skills in English, with proficiency in MS Outlook and PowerPoint.
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Hiring for int voice process (Tech support) Must have min 1y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 4LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 8529546798 (Divisha)
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
The IT Project Manager deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses core activities. Under direction of the PM Lead coordinate Server & Network migrations across Datacenters. Coordination of Green Zones and change approvals with Application Teams, Sector Service Delivery teams, CAB committees, change management, multiple technology teams (Network Engineering & Operations, Systems Administration, Virtualization and SDN Operations). This will include driving to successful outcomes within a given timeline, transparency in risk management and reporting. Adherence to Citi Change Management Process and following process as outlined by Lead PM and project sponsor. Responsibilities: Coordinates change management activities by identifying necessary resources and developing schedules to meet completion deadlines. Changes take place during application and / or network Green Zones (Green Zones can be middle of the night Saturday/Sunday (12am -5am), during the weekdays, or anytime on weekend after business hours - depending on Application/ Business impact). There is a requirement to work during Green Zones to coordinate communications throughout entire change window. Coordinate & Collaborate with application teams and technology teams on Green Zone windows for each change upcoming and coordinate CHG submission through full approval in ServiceNow system. Communicates with project staff and clients regarding status of projects. Utilizes project management tools and provides project status tracking and metrics. Escalate items that require immediate attention quickly and efficiently to minimize impact Interact with Global, Cross Functional and Virtual teams Host weekly and ad hoc calls (sometimes on weekends) where required to engage correct teams Collaborates in development of project plans and develops requirement documentation. Contributes to process improvement efforts - Exchanges ideas and information in a concise and logical manner. Evaluates business processes, system processes and industry standards. Applies good understanding of how the team and area integrate with others in accomplishing objectives. Makes evaluative judgments based on analysis of information resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents. Directly impacts the business by ensuring the quality of work provided by self and others meets the standards of the data center project team. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Ability to work US hours as well as nights and weekends. Qualifications: 3-5 years experience in an IT project management role is must. 1 -3 years hands on experience in IT Operations management and Change Management Should have good communication skills Highly organized and able to manage hundreds of emails daily Experience with MS Outlook, MS Teams, Excel, MS Project, Jira, Confluence Education: Bachelors/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Posted 1 week ago
0.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan.We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon. The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization Business Support Team is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager Job Responsibilities: The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity . Resource who has strong process/business knowledge and experience with Order-to-Cash processes . Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas . Someone with analytical bent of mind who can work on providing continuous improvement ideas . Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process Technical Skills . Proficient with MS office suite (MS Excel, MS outlook etc) . Ability to use systems effectively for Projects/Time/Resource management and other functions . Experience with SAP and Saleforce.com will be an added advantage Functional Skills . Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred . Resource who has strong process/Business knowledge and experience with Order-to-Cash process . Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead . Preferred Operations or Back-office Support Services background . Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions. Management Skills . Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results . Flexible to business requirements . Coordinate with internal resources and stakeholders for the flawless execution of work . Effectively communicating your insights and plans to cross-functional team members and management . Monitoring deliverables and ensuring timely completion of change requests/requirements . Maintaining SLAs and resolving issues within SLA
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon. The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization Business Support Team is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager Job Responsibilities: The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity Resource who has strong process/business knowledge and experience with E2E of Order-to-Cash processes and functional knowledge of each of the sub-streams of Order to Cash. As part of daily production activities: - Understanding and setting up newly received contracts/projects in the system (SAP, Peoplesoft etc.) and performing their maintenance activities as and when required. This requires accurately understanding and interpreting supporting documents. Co-ordinate with all O2C sub streams to ensure accurate and timely invoicing to the customer Constant reduction of unbilled items Delivering upon the SLAs and KPIs of the team from production standpoint. Getting on calls, discussions and meetings with Delivery managers, Project Managers, Vertical CFOs, Financial analysts and other key stake holders to maintain smooth communication of operational activities on a daily basis. Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas Someone with analytical bent of mind who can work on providing continuous improvement ideas and has a considerable knowledge of revenue recognition methods from an accounting standpoint. Works with leadership team to provide feedback, identifying training needs and perform root cause analysis for iterations/escalations Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process Technical Skills Proficient with MS office suite (MS Excel, MS outlook etc) Ability to use systems effectively for Projects/Time/Resource management and other functions Experience / Exposure on with SAP and Saleforce.com will be an added advantage Functional Skills 3 to 4 plus years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/Order Management/AR is preferred. Master data management will be an added advantage Resource who has strong process/Business knowledge and experience with Order-to-Cash process Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead 1+ years of Operations or Back-office Support Services experience is preferred Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions. Management Skills Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results Flexible to business requirements Coordinate with internal resources and stakeholders for the flawless execution of work Effectively communicating your insights and plans to cross-functional team members and management Monitoring deliverables and ensuring timely completion of change requests/requirements Maintaining SLAs and resolving issues within SLA Core Competencies Minimum 1-year experience at People Manager role for grade 7 and minimum 2 years experience at People Manager role for grade 8. Drive strong performance management within the team for achieving team targets, maintaining optimum production standards and driving efficiency within the team Using Leadership skills and change management for advocacy of organisational objectives Strong business acumen with ability to drive zero surprise operations and un-interrupted production. Using innovation and initiative as tools for driving process improvements. Driving a strong channel of communication for effective stakeholder management.
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
Pune, Bengaluru
Work from Office
Role- Tech Support Executive Min 1- 2 Yrs Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833
Posted 1 week ago
3.0 - 6.0 years
5 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
for L2 associates Overview The L2 associate acts as the primary interface between Amazon and seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications *Logistics background and Experience in similar role * Proficient in Excel
Posted 1 week ago
4.0 - 7.0 years
10 - 14 Lacs
Bengaluru
Work from Office
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good, Your impact. At Jacobs, our Power Solutions team is geared towards providing a more integrated approach offering end-to-end service to support our clients in energy networks, thermal generation, renewable generation and storage solutions space. We are helping our clients meet the challenges faced in countries and cities across the globe, providing innovative solutions from replacing conventional thermal power plants with renewable energy to developing demand side management strategies, The primary role would require you to undertake technical and non-technical activities in the planning, design and construction of overhead Transmission Lines. To support project delivery and business growth in the Transmission Lines practice area. Manages Transmission Line project deliverables, scope and schedule within a multi-discipline design project. Supports Jacobs’ virtual teaming strategy including work-sharing and mobility across the business. Follows Jacobs’ quality assurance and technical review procedures. Is responsible for leading preparation of proposals (bids) for design work, providing estimates for Transmission Line project components and coordinating inputs from other disciplines. Has a sound understanding of technical fundamentals in the relevant Transmission Lines discipline and is able to solve engineering problems from first principles for overhead lines up to EHV level (330 kV and above). Has an in-depth understanding of Transmission Line standards including IEC 60826, IS 802, BS 8110. Prepares conceptual designs for Transmission Line works including relevant supporting design reports. Prepares detailed design drawings, reports, specifications, bills of materials and other documentation for Transmission Line works. Injects constructability considerations to positively influence design outcomes. Reviews contractor design documentation and project implementation schedules and procedures. Prepares and reviews capital cost estimates. Can use PLS CADD and PLS CADD/LITE independently and mentor Senior engineers. Can troubleshoot his/her own modelling by using alternate line engineering techniques, We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work, Here's what you'll need. Qualifications. Bachelor’s degree in engineering (Electrical /Civil /Structural) with around 2-8 years of experience, Formal post-graduate or industry technical training in Transmission Line design will be well-regarded, Proficiency in MS Outlook, and MS Office (Excel, Word, and PowerPoint). Attending meetings with project leads/Engineers, Ability to carry out interdisciplinary coordination, Resolve any design issues & coordinate effectively with leads. Plan, schedule, conduct, and communicate work with team members all design aspects of the project, Attend client meetings for technical clarifications, Capable of working under challenging workload subject to change at short notice, Good communication & IT skills, Clear knowledge of work procedures, and ability to work independently, Delivering Drawings to desired quality standards and according to mutually agreed timelines with the client. Able to communicate confidently with client or foreign counterpart, Working in team to deliver projects on time, Why Jacobs. At Jacobs we value people. Having the right balance of diversity, career and lifestyle enables us to consistently deliver and exceed clients’ expectations, Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation. To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and wellbeing events and initiatives will underpin our commitment to you. At Jacobs it’s all about what you do, not where you are, which counts!. It’s a great time to join Jacobs. Achieve more with a global brand, Show more Show less
Posted 1 week ago
4.0 - 7.0 years
10 - 14 Lacs
Mumbai
Work from Office
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.. Your impact. Jacobs is a global provider of technical, professional and scientific services including engineering, architecture, construction, operations and project management. Our portfolio spans industrial, commercial, and government clients across multiple markets and geographies. We have a PAN-India presence; with four world-class engineering delivery centers in Mumbai, Gurgaon, Kolkata, Hyderabad & Bangalore.. About The Opportunity. Clear knowledge of work procedures, and ability to work independently.. Delivering Drawings to desired quality standards and according to mutually agreed timelines with the client.. Able to communicate in confidence with client or Foreign counterpart.. Working in team to deliver projects on time.. Attending meetings with technical leads.. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.. Here's what you'll need. About You. BE/B Tech/ME/M Tech Electrical. Minimum 4-10 years of experience in protection & control field (Substation experience up to 400kV is desirable). Key Line diagram (Protection SLD). Schematic drawings (Line protection, Transformer Protection, SVC protection, Capacitor bank protection, Busbar protection, Breaker Fail schemes etc.). Wiring diagrams. Panel General Arrangement & BOQ. Interface drawings. Interconnection schedules. Assembled forms. AC/DC Auxiliary schematics. Relay Setting calculation. Working experience on Australia/UK projects is desirable. Capable of working under challenging workload subject to change at short notice.. Good communication & IT skills.. Clear knowledge of work procedures, and ability to work independently.. Delivering Drawings to desired quality standards and according to mutually agreed timelines with the client. Able to communicate confidently with client or Foreign counterpart.. Working in team to deliver projects on time.. Attending meetings with project leads/Engineers.. Proficiency in MicroStation, AutoCAD & basic knowledge of Revit & Substation 3D design.. Proficiency in MS Outlook, and MS Office (Excel, Word and PowerPoint). Why Jacobs. At Jacobs we value people. Having the right balance of diversity, career and lifestyle enables us to consistently deliver and exceed clients’ expectations.. Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation. To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and wellbeing events and initiatives will underpin our commitment to you. At Jacobs it’s all about what you do, not where you are, which counts!. It’s a great time to join Jacobs. Achieve more with a global brand.. Show more Show less
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
WHO WE ARE: WHAT YOU LL DO: Process post-issue service requests including address changes, beneficiary updates, ownership and payor changes, and banking information updates. Handle routine maintenance tasks such as corrections to policy data, transaction reversals, and reinstatements. Maintain and update policy records in the administration systems according to standard operating procedures. Collaborate with TPAs, internal teams, and custodians to resolve discrepancies and ensure service quality. Research and resolve escalated issues or incomplete transactions related to policy servicing. Ensure service levels and turnaround times are met according to SLA requirements. Support audits and regulatory compliance activities by providing accurate documentation and timely responses. Maintain a strong understanding of policy administration systems, transaction codes, and process workflows. Participate in process improvement initiatives and provide feedback for automation opportunities WHAT YOU LL NEED: Graduation in any stream, Commerce Graduate preferred. 1+ year of working experience (Life insurance domain) that required a focus on quality including attention to details, accuracy, and accountability for your work product. Experience in a professional/office related environment that required you to work regularly scheduled shifts. Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Effective English business communication skills required to exchange information with client. Ability to solve basic mathematical problems. Must have basic Email/ Letter writing skills. Good understanding of MS Excel and MS-Outlook. Life Insurance domain knowledge is must (preferably Annuities). WHAT S IN IT FOR YOU? We re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability
Posted 1 week ago
4.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
This role will require the ability to evaluate and analyze Trade Sanctions Screening and Transactions Monitoring restricted party screening results. In addition, this role will perform certain administrative and planning duties as required by the Sanctions and Export - WorldPay and the Global Corporate Compliance team. Performs trade sanction restricted party screening of entities and financial transactions via the use of third-party screening tool. (Screening involves analysis of entities involved in financial transactions to ensure entities are not sanctioned parties.) Monitors compliance activities to verify that regulatory compliance deadlines and requirements are met. Participates in development of compliance sessions / presentations. Participates in training promoting compliance awareness. Identifies areas of potential improvement. Prepares and distributes internal communications covering compliance matters and metrics. Performs other related duties as assigned. What you bring 4-7 years of experience related to AML & Sanctions Compliance from financial services or from any financial industry. Knowledge of International Sanctions regimes. Knowledge of Financial Crime Risk policies, Sanctions, AML and procedures Awareness of financial market trading products Understanding how technology is applied to business and regulatory issues. Excellent writing and oral communication skills. AML certification such as ACAMS, CFE, CFCS is a plus. Good knowledge and experience of office tools like MS Outlook, MS Word, MS Excel etc Communicates ideas both verbally and in written form in a clear, concise, and professional manner. Comprehensive knowledge of at least one substantive area of compliance, such as export compliance, trade sanctions, or OFAC regulations. Excellent analytical and problem-solving skills and is detailed oriented. Ability to understand and apply learned concepts. Demonstrated ability to plan and complete work within tight time limitations. Ability to follow and conduct a compliance monitoring program. Ability to provide information to a variety of audiences and deal effectively with confidential issues that are sensitive in nature. Ability to share information with an awareness of its effect on others Worldpay Values: Determined - You stay open - winning, and failing, as one. Always looking for solutions that add value. Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives. Open - You work across borders, working with your team to achieve your collective goals
Posted 1 week ago
2.0 - 11.0 years
3 - 20 Lacs
Bengaluru, Karnataka, India
On-site
The Role: Understanding corporate and legal compliances as per jurisdiction in which client companies are located. Handling compliances and documentation under the applicable anti-money laundering regulations. Handling compliance relating to Board Meetings of overseas client companies as per applicable jurisdiction including scheduling of meeting, preparing agenda and compiling board packs and circulation of the same to directors. Handling compliances relating to annual meetings of overseas client companies. Attend Board Meetings and make notes for drafting board resolutions and minutes within applicable internal timelines and getting the same approved and signed by directors / Chairman. Updating / renewing all regulatory documents of the client companies including statutory registers, returns, registrations, licenses, certificates, insurance, etc. and filling up applications, forms and uploading / downloading of documents required for the same. Assisting the team in providing required documents for various purposes including banking and taxation requirements. Assisting in audits including internal audits and risk assessments and reviews. Maintaining and updating trackers as maintained by clients or internally and ensuring data integrity and confidentiality of internal and client information. Drafting and vetting of agreements, contracts and documents. Preparation of SOPs and training material for understanding and benefit of the team members. To provide administrative and regulatory support to Client Services Team as well as COSEC team as and when required. The Skills: Excellent drafting skills including drafting of agenda, resolutions, minutes, reports, agreements, etc. Ability to learn and grasp new compliance concepts and global compliances applicable to overseas clients. Strong work ethic. Adapting and flexible approach towards learning new systems and operational procedures. Ability to work under pressure and tight timelines, excellent time management and multi-tasking skills. Strong interpersonal, verbal and non-verbal communication skills. Team Player with excellent collaborative, analytical, problem solving and organisational skills. Result oriented, detail oriented, team player with ability to work effectively with minimum supervision, in a fast paced, complex and dynamic environment. Efficient MS Office skills (including MS Outlook, MS Word, MS Excel, MS PowerPoint) Qualifications Company Secretary;. Experience in handling compliances under Anti-Money Laundering Regulations will be an added advantage.
Posted 1 week ago
4.0 - 9.0 years
4 - 6 Lacs
Bengaluru, Karnataka, India
Remote
Please share your updated CV to: [HIDDEN TEXT] Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management
Posted 1 week ago
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