293 Ms Outlook Jobs - Page 12

Position Purpose Provide virtual admin support to senior executives of fortune 500 companies located across multiple geographies. As a virtual admin, perform various administrative tasks, including scheduling meetings and Calendar management, Document management, Travel Expense management, Invoice processing, and other miscellaneous tasks. The role requires to be proactive, methodical, organized multi-tasker, solution-oriented with a can-do approach and deliver high quality work in a timely manner. Primary Responsibility Effectively communicate with global customers through email / phone / chat. Organize and prioritize tasks to meet diverse project timelines set by the customer. Schedule meetings, appointments across various locations and time zones. Book conference rooms and organize supplies. Coordinate and organize business travel, including flights, hotels ground transportation. Prepare expense reports, reconcile, and track in expense tool. Update online databases, upload content, and manage permissions. Assist in the creation, designing, organising, and formatting PowerPoint slides. Create Purchase orders, process invoices and vendor management support. Assist with ad-hoc projects and tasks assigned by the customer. 100% adherence to project timelines, quality standards and expected efficiency. Handle sensitive information with discretion and always maintain confidentiality. Competency / Skills Competent in MS Outlook, MS Excel, MS Word, and MS PowerPoint. Excellent written and verbal communication skills in English. Professional, empathetic, and adaptive to customers working styles. Methodical and organized multi-tasker. Solution-oriented with a can-do approach. Understand people dynamics, hierarchies and communicates accordingly. Discreet, trustworthy, and ethical. Proactive, resourceful, collaborative, and knowledgeable. Prompt, courteous and efficient.

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Assistant Manager - Procurement in Coimbatore, India. A purchasing professional who can quickly and accurately process purchase orders in a fast paced environment. Has excellent stake holders service skills and works well in a team to consistently meet challenging performance targets. What a typical day looks like: Team lead, people manager, accountable for team performance and continuous performance in a Procurement shared services model. Develops, retains and supports his/her team to get the very best from them Supports management cross functional procurement team. Develops objectives and plans for team associates and track performance to annual goals. Administers activities relative to Supplier Research, Bid management and appropriate documentation practices as required by the stakeholders. Maintains thorough documentation of respective process and organizes information to be compliant during Audits. Works in conjunction with the vertical heads to share the services to internal stake holders. Train new team members on process specific activities and ensures training material is up to date. Perform Appraisals, manages team attrition and motivates team to exceed SLAs Handle escalations if any and escalate matters requiring the senior managements attention on a timely basis. Identify, recommend and implement operational efficiencies to drive continuous improvement in the execution of procurement process. The experience we re looking to add to our team: Education: Bachelor s Degree or Engineering Graduates Experience: 10 to 15 yrs. Procurement / Supply Chain experience preferred Mandatory Knowledge of computer software applications, MS Excel, Word & PowerPoint (PF). Excellent communication skills Experience in the following domains: Order processing, Supply chain management, Order management, Procurement end to end preferred Knowledge of ERP (Preferably BAAN) Experience in Manufacturing industry preferably in electronics Knowledge of MS office and MS outlook Good analytical skills

Job Description Job Purpose The Project Coordinator is part of the PMO shared support team which provides Quality Assurance, Project Support and coordination of reporting and metrics for projects managed by the Operations PMO team. A junior level project office position, Project Coordinators will also carry out assignments specific to projects or other activities that support the PMO and can manage small and bronze level projects for the group. As an initial project office position, this position has the opportunity for increased responsibilities and advancement based upon performance. Responsibilities Support Portfolio Managers ensure quality project delivery; delivery which adheres to ICE Infrastructure & Software delivery policies via quality checks against the Project Delivery Lifecycle, consistency of project artifacts, approvals and timeliness of document storage Coordinate reporting, helping to ensure accurate & up to date information is provided by PMs for reports and collating into report packs for monthly distribution Regularly monitor published project timelines and alert project & portfolio managers of potential delays Provide support to the PMO through document control, data analysis, helping identify trends, performance indicators, and opportunities/gaps Provide ad hoc support & assistance to PMs and over time manage small initiatives and projects, which includes (but not limited to) Scheduling project meetings, recording and distributing meeting notes and other project documentation as requested Scheduling other ad hoc meetings for engineering managers and related to projects, recording and distributing meeting notes Potential to facilitate project meetings and/or manage small projects independently Support regular project reporting capturing and entering updates as requested Track Service Now tickets, related to project build, test and handover, including executing ServiceNow reports to track details of progress made on specific tickets related to projects, and following up with teams as needed Assist with linking tickets to projects Assist in creating schedules and plans of activity and deliverables, tracking and update Summarize technical details from engineers to present high-level progress made on specific project tasks/milestones Proactively learn and use standard PMO tools and templates for documents, reporting and communication Knowledge and Experience Bachelors or associate Degree (Computer Science or Engineering degree of benefit, Technology and Project Certifications are also a plus) 2+ years in either a junior project management role or project support role requiring verbal and written communications, organizing information and schedules, and balancing shifting priorities. Prior experience working on projects and with technical staff, software development, and non-technical staff are a plus. Experience supporting a team and working with a variety of other teams in remote locations As this is a junior level position, we do not expect candidates to have prior experience with all listed responsibilities and skills but we do expect either experience or a demonstrated aptitude. Must be experienced in MS Office O365 (Word, Excel, PowerPoint) - formatting documents in Word, Excel to organize and summarize data and PowerPoint for reporting or presentations. Also, MS Outlook (e-mail, meeting scheduling) Prior experience with Microsoft Project or other similar project scheduling & reporting tools is a plus (Project Portfolio Management Tools). Benefit if also experienced with collaboration tools; Teams, Workspace or SharePoint, Jira and ServiceNow. Benefit if also experienced in reporting and dashboarding tools such as excel, power BI, Tableau Strong verbal communication skills; Clearly outline ideas, questions, project/task status accurately and concisely. Prior experience facilitating meetings, training, or other forms of public speaking are a plus. Strong written communication skills; ability to correctly, concisely and accurately record meeting notes, convey questions, consolidate and summarize responses to information gathering exercises. Prior experience writing status reports, executive summaries is a plus. Identifying, escalating and tracking issues and risks Self-starter with a keen interest in learning both the business and the project management organization.

The Account Operations team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization Business Support Team is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager Job Responsibilities The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity Resource who has elementary process/business knowledge and/or experience with Order-to-Cash processes Responsible for low complexity account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas Someone with analytical bent of mind who can work on providing continuous improvement ideas Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process Technical Skills Working knowledge of MS office suite (MS Excel, MS outlook etc) Ability to use computer systems effectively Experience with SAP and Saleforce.com will be an added advantage Functional Skills Graduate/Master in Finance with 0-6 months years of experience (for Associate) and 6 months – 2years (for Sr. Associate) in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred Candidate who has understanding of Order-to-Cash process Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead 0-2 years of Operations or Back-office Support Services background is preferred Strong communication (verbal and written) & analytical skills and the ability to understand business process Management Skills Self-managed individual who can effectively follow the established process and ensure quality of deliverables and optimize results Flexible to business requirements Coordinate with internal resources and stakeholders for the flawless execution of work Effectively communicating your insights and plans to cross-functional team members and management Monitoring deliverables and ensuring timely completion of change requests/requirements Maintaining SLAs and resolving issues within SLA Job Segment ERP, SAP, Technology

The Account Operations team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization Business Support Team is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager Job Responsibilities The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity Resource who has elementary process/business knowledge and/or experience with Order-to-Cash processes Responsible for low complexity account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas Someone with analytical bent of mind who can work on providing continuous improvement ideas Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process Technical Skills Working knowledge of MS office suite (MS Excel, MS outlook etc) Ability to use computer systems effectively Experience with SAP and Saleforce.com will be an added advantage Functional Skills Graduate/Master in Finance with 0-6 months years of experience (for Associate) and 6 months – 2years (for Sr. Associate) in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred Candidate who has understanding of Order-to-Cash process Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead 0-2 years of Operations or Back-office Support Services background is preferred Strong communication (verbal and written) & analytical skills and the ability to understand business process Management Skills Self-managed individual who can effectively follow the established process and ensure quality of deliverables and optimize results Flexible to business requirements Coordinate with internal resources and stakeholders for the flawless execution of work Effectively communicating your insights and plans to cross-functional team members and management Monitoring deliverables and ensuring timely completion of change requests/requirements Maintaining SLAs and resolving issues within SLA Job Segment ERP, SAP, Technology

Role Summary The production of mechanical building services designs predominantly for Railway Stations and other Railway Buildings, working individually or as part of a team. Responsibilities The applicant shall have proven experience in the HVAC design of Railway Station Building Services with significant experience in a similar role or demonstration of a good track record. Carryout heat load calculations, Duct & pipe sizing and pressure drop calculations. Carryout HVAC Equipment’s selection such as Chillers, AHU, FCU, boiler, fans, pumps etc. Carryout preparation of technical submittals. The applicants should possess a degree in Mechanical Engineering. Must have knowledge on software’s like AutoCAD, MEP Revit, MicroStation & other drafting software’s. A sound understanding of Microsoft Outlook, Word, Excel, Project is essential. Experience of associated discipline software (HAP, Hevacomp, IES etc.) Must be fluent in English with an excellent understanding of technical terminology. Promote technical excellence in all our projects. Undertake technical reviews, peer reviews, checks and contribute to the design Develop positive professional relationship with the WSP UK Team, communicating openly about project progress. Supervise, coordinate and support other Engineers and CAD Technicians. Ensure that Health & Safety is embedded into all work practices in line with company policies. Qualifications/ Technical Experience (e.g. Areas, Software) Bachelor’s/master’s degree in mechanical /Thermal engineering. The applicants should possess a degree in Mechanical Engineering and possess membership to an accredited engineering body i.e. IMechE, CIBSE, ISHRAE, ASHRAE. Must be technically good in Mechanical HVAC designing. The applicant should have HVAC design experience of UK Projects. Must be fully conversant with technical software, such as IES, Hevacomp, HAP. A sound understanding of Microsoft Outlook, Word, Excel, Project is essential. Must be fluent in English with an excellent understanding of technical terminology. Excellent verbal and written communication skills. Flexible approach to work. Carryout heat load calculations, Duct & pipe sizing and pressure drop calculations. Carryout HVAC Equipment’s selection such as Chillers, AHU, FCU, boiler, fans, pumps etc. Carryout preparation of technical submittals. Must have knowledge on software’s like AutoCAD, MEP Revit, MicroStation & other drafting software’s. A sound understanding of Microsoft Outlook, Word, Excel, Project is essential.

Job Description Job Purpose The Project Coordinator is part of the PMO shared support team which provides Quality Assurance, Project Support and coordination of reporting and metrics for projects managed by the Operations PMO team. A junior level project office position, Project Coordinators will also carry out assignments specific to projects or other activities that support the PMO and can manage small and bronze level projects for the group. As an initial project office position, this position has the opportunity for increased responsibilities and advancement based upon performance. Responsibilities Support Portfolio Managers ensure quality project delivery; delivery which adheres to ICE Infrastructure & Software delivery policies via quality checks against the Project Delivery Lifecycle, consistency of project artifacts, approvals and timeliness of document storage Coordinate reporting, helping to ensure accurate & up to date information is provided by PMs for reports and collating into report packs for monthly distribution Regularly monitor published project timelines and alert project & portfolio managers of potential delays Provide support to the PMO through document control, data analysis, helping identify trends, performance indicators, and opportunities/gaps Provide ad hoc support & assistance to PMs and over time manage small initiatives and projects, which includes (but not limited to) Scheduling project meetings, recording and distributing meeting notes and other project documentation as requested Scheduling other ad hoc meetings for engineering managers and related to projects, recording and distributing meeting notes Potential to facilitate project meetings and/or manage small projects independently Support regular project reporting capturing and entering updates as requested Track Service Now tickets, related to project build, test and handover, including executing ServiceNow reports to track details of progress made on specific tickets related to projects, and following up with teams as needed Assist with linking tickets to projects Assist in creating schedules and plans of activity and deliverables, tracking and update Summarize technical details from engineers to present high-level progress made on specific project tasks/milestones Proactively learn and use standard PMO tools and templates for documents, reporting and communication Knowledge and Experience Bachelors or associate Degree (Computer Science or Engineering degree of benefit, Technology and Project Certifications are also a plus) 2+ years in either a junior project management role or project support role requiring verbal and written communications, organizing information and schedules, and balancing shifting priorities. Prior experience working on projects and with technical staff, software development, and non-technical staff are a plus. Experience supporting a team and working with a variety of other teams in remote locations As this is a junior level position, we do not expect candidates to have prior experience with all listed responsibilities and skills but we do expect either experience or a demonstrated aptitude. Must be experienced in MS Office O365 (Word, Excel, PowerPoint) - formatting documents in Word, Excel to organize and summarize data and PowerPoint for reporting or presentations. Also, MS Outlook (e-mail, meeting scheduling) Prior experience with Microsoft Project or other similar project scheduling & reporting tools is a plus (Project Portfolio Management Tools). Benefit if also experienced with collaboration tools; Teams, Workspace or SharePoint, Jira and ServiceNow. Benefit if also experienced in reporting and dashboarding tools such as excel, power BI, Tableau Strong verbal communication skills; Clearly outline ideas, questions, project/task status accurately and concisely. Prior experience facilitating meetings, training, or other forms of public speaking are a plus. Strong written communication skills; ability to correctly, concisely and accurately record meeting notes, convey questions, consolidate and summarize responses to information gathering exercises. Prior experience writing status reports, executive summaries is a plus. Identifying, escalating and tracking issues and risks Self-starter with a keen interest in learning both the business and the project management organization.

To look after and be responsible for marketing & sales activities on all India basis including CRM. This role includes focus on technical sales of filtration and separation Technology in Power generation, Intake Filtration Systems, Process industries Required Candidate profile Degree in Process engineering (with strong mechanical background) from an institute of repute 10+ years in comparable position or equivalent experience in Filtration &/or Separation Technology

Role Proficiency: A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very minimal guidance effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs Outcomes: Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data following the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Be aware of any clients processor product updates and ensure 100% compliance towards the same. Proficient in the process and assist other team members who are new to the process to ensure quick readiness of the team. Able to handle and manage higher complexity tasks. Able to analyze processes and come up with ideas to automate them to increase operational efficiency. Measures of Outcomes: 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed and tasks completed Number of non-compliance issues with respect to SOP Production readiness of new joiners within agreed timelines by providing guidance Zero/No Client Escalations Outputs Expected: Processing Data: Processing transactions assigned as per SOPs Handling calls Voice: Handle customer support calls resolve issues and complete after-call work Production: Take calls (voice) or process complex transactions (data) Quality: Perform quality control for transactions processed by associates if required Reporting: Create reports prepare spreadsheets of daily transactions data entry in software/tool Report status of tasks assigned complying with project related reporting standards and process Productivity: Completion of tasks with zero errors. Take steps to improve performance based on coaching Monitors progress of requests for support and ensures users and other interested parties are kept informed. Issue Resolution: Identifies analyses and solves the incidents/transactions. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Training: Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of the organization and customer. Provide on floor training and one to one mentorship of new joiners. Escalation: Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Manage knowledge: Consume project related documents share point libraries and client universities Communication: Share status update to the respective stakeholders and within the team Collaboration: Collaborate with different towers of delivery for quick resolution (within SLA); document learnings for self-reference. Collaborate with other team members for timely resolution of errors Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process; consult with mentor when in doubt. Adherence to defined processes. organization' s policies and business conduct. Skill Examples: Customer Focus: Focus on providing prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Make rule-based decisions and judgments based on guidance from Lead Analytical ability to understand the larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Willingness and ability to learn new skills domain knowledge etc. Sr. Process Associate Quality Auditor SME Frontline resource - Voice/Backoffice Quality Auditors SME Knowledge Examples: Familiar with Windows Operating Systems MS Word MS Excel. English comprehension - Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Fair understanding of customer infrastructure ability to co-relate failures. Familiarity with work allocation and intake functions Experience level - 2 to 5 years Additional Comments: We are seeking a dedicated and detail-oriented Accounts and Finance Assistant to join our team. The ideal candidate should have a solid foundation in accounts and finance, preferably with a commerce background. Key Responsibilities: - Assist in the preparation and maintenance of financial records. - Support the finance team in daily accounting tasks. - Manage accounts payable and receivable. - Reconcile bank statements and financial transactions. - Assist in the preparation of financial reports and statements. - Ensure compliance with financial regulations and standards. - Utilize Microsoft Outlook and Microsoft 365 for communication and documentation. Qualifications: - Graduation/Post Graduation in Commerce or related field. - Basic knowledge of accounts and finance. - Proficiency in Microsoft Outlook and Microsoft 365. - Strong analytical and problem-solving skills. - Excellent attention to detail and organizational skills. - Ability to work independently and as part of a team. Required Skills Accounting,Operations,Read and Write

Computer Operator having good knowldege of MS Office Suites like MS Office , Powerpoint, Excel, Teams ,Outlooks Etc. Typing speed of 50+ and good understanding of written english language Perks and benefits Health Insurance 20 Annual paid leaves Free Lunch

Follow standard service desk operating procedures Manage queries or escalate Incident, service requests ticket is met as per KPI includes Number of Contacts Handled, Call Talk Time & Hold Time, TAT, First Call Resolution Rate, Recurring Incidents

Desktop support for Windows OS 10/11, Mac OS, MS Office & Outlook configuration Install OS, patches & firmware; troubleshoot hardware issues Manage laptop & printer maintenance; configure DHCP & LAN Manage incidents & requests VIPs/ Event support

Roles & Responsibility Candidate should manage and monitor all installed systems and infrastructure with the company guidelines. Excelled in managing tools like installation, configuration, and checks operation, various software applications, and system warranty and other support activities. Evaluates the existing systems and provides the technical direction to IT support staff. The person should have knowledge and being responsible to handle CCTV Operators and maintaining surveillance equipment. Must be aware, investigative and observe the suspicious actions of the people. Often view live & recorded videos and report to higher authority. WILLING TO RELOCATE Employee Benefits: ESIC & EPF. Experience 1 to 3 years Qualification MSC/ BSC -COMPUTER SCIENCE /BE - B.TECH - COMPUTER SCIENCE Gender Male Age 22 to 35 Job Location - Kukatpally/ Chandanagar / Dilshuknagar / Secunderabad - Regions Contact Number: 7708214777 / 9360623700 Whatsapp Candidates can send your resumes to: careers@lalithaajewellery.com

A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers. Good comprehension skills - ability to clearly understand and state the issues customers present. Work successfully in a team environment as well as independently. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer. Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications. Proficiency in Advanced Excel (pivot tables, vlookups).

A synopsis of a Transportation Specialist role: A Transportation Specialist at ROC facilitates flow of information between different stakeholders ( Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Transportation Specialist at ROC works across two verticals - Inbound and Outbound operations. Inbound (IB) Operations deals with Vendor/Shipper/Carrier/Amazon Sites relationship, ensuring that the freight is picked-up on time and is delivered at destination sites as per the given appointment. Outbound (OB) Operations deals with Amazon Sites/Carrier/Carrier Hub/Shipper destination sites relationship, ensuring that the outbound truck leaves Amazon sites/Shipper origin sites to deliver customer orders as per promise. Transportation Specialists addresses any potential issues such as appointment bookings, reschedules, in-transit disruptions, weather impact situations etc. occurring during the lifecycle of pick-up to delivery. In addition to the IB or OB operations, transportation specialists support variety of tasks such as load scheduling, load cancelations, supporting network capacity management, coordinating with non-Amazon transportation organization such as rail, sea organizations, manage remote gate-houses, managing equipment availability, equipment maintenance and such. A Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements from sites/carriers/shippers/drivers and be able to analyze data and effectively communicate the resolution or actions with an effort to meet the network speed and customer promise. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Key job responsibilities Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders) Maintain high-standards of quality and productivity standards in all transactions or conversations Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data. Work within various time constraints to meet critical business needs The organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions Please Note: Currently as per requirement the team will start with core night shift and as the process expands candidates should be flexible to operate in 24x7 shifts - Basic qualifications: - Must be at least 18 years old High School, Diploma or Graduate/Post-Graduate - 0-5 years of experience in customer support/operations support - Freshers with no experience must have strong English communication skills through various means (verbal, written, or assisted communication methods) - Experience with Excel

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Subject Matter Expert - NPI Buyer in Coimbatore, India. A purchasing professional who can quickly and accurately process purchase orders in a fast-paced environment. Has excellent stake holders service skills and works we'll in a team to consistently meet challenging performance targets. What a typical day looks like: Timely issuance of POs to Vendors, follow-up for order confirmation and co-ordination for on time payment to suppliers Coordinating with vendors for actual delivery status of material On time completion of Open Purchase Order Report and Shortage Report for review To execute core procurement processes efficiently and accurately for assigned products To meet or exceed desired service levels and inventory targets as defined for the products assigned, validated through procurement metrics Coordinate with Internal Business Partner (requestor) and Supplier for Purchase Order Changes Select supplier for placing new orders in accordance with approved Purchasing strategies Managing suppliers database To identify, recommend, and implement operational efficiencies to drive continuous improvement in the execution of procurement processes Perform root cause analysis to expedite the resolution of service issues Prepare Customized reports for analyzing and incorporating improvements in processes Should we include shortage/excess escalation management, co-ordinate and follow thru on urgent receive, past dues management and receiving challenge resolution The experience we're looking to add to our team: Education: bachelors Degree or Engineering Graduates Experience: 8-10 yrs. Procurement / Supply Chain experience preferred Mandatory Knowledge of computer software applications, MS Excel, Word & PowerPoint (PF). Excellent communication skills - MANDATORY Experience in the following domains: Order processing, Supply chain management, Order management, Procurement end to end preferred Knowledge of ERP (Preferably BAAN) Experience in Manufacturing industry preferably in electronics Knowledge of MS office and MS outlook Good analytical skills What you'll receive for the great work you provide Health Insurance PTO

As a Deputy Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and be part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Enhance technical skills by attending educational workshops, reviewing publications etc.,

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29