4 - 9 years
4 - 6 Lacs
Posted:1 week ago|
Platform:
Remote
Full Time
Please share your updated CV to: [HIDDEN TEXT]
Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices
Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software
Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar
Perform remote and on-site support for employees in office or remote locations
Support device provisioning, reimaging, and configuration using tools like SCCM or Intune
Monitor and manage patch compliance, software updates, and antivirus alerts
Maintain IT asset records and update inventory
Adhere to ITIL-based processes for incident, problem, and change management
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