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5.0 - 8.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Technical Lead, Premium Network Services (IP) Job ID: 35466 Job Level: PT1 Job Location: Gurugram / Bangalore Function: Chief Operations Office Employment Type: Permanent Working pattern: Hybrid Why we need this role: The primary purpose of this role is to work within a team of highly experienced customer supporting engineers, with responsibility for resolving customer faults and problems occurring on Colt s IP and SDN products and services. This includes end-to-end ownership, co-ordination and management of tasks assigned to other teams and network partners. You will: Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 2nd Level Support. Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European SDWAN Infrastructure and a range of services according to product SLAs, up to 2nd Level Support. Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous Participate in a 24/7 shift pattern Have full knowledge of customers bespoke networks and services Join us and you will be part of a fast-growing community of like-minded experts to grow and learn alongside you in your career. Supports the execution of network operations and services including network surveillance, problem management, incident resolution and customer service assurance. What you will do: Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 2nd Level Support. Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous Participate in a 24/7 shift pattern Have full knowledge of customers bespoke networks and services Providing a professional interface to customers, acting as a Single Point of Contact for all their issues. Build and maintain working relationships with key interconnect partners and vendors Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre Maintain a clear and accurate record of events throughout a fault duration utilising Colt s Remedy based Fault Management System and provide regular updates as and when required Resolve or escalate faults as appropriate, according to product SLAs Technical report generation for customer RFO/RCA requests Technically manage software upgrades in co-ordination with vendor and Colt teams involved What we re looking for: Skills & Experience Must haves: Direct experience in Layer 3 Services and Technologies, including, but not limited to the following: Excellent understanding of IP Fundamentals and various Protocols, including OSPF, ISIS, EIGRP, RIP and BGP Working experience with implementing, diagnosing and troubleshooting IP Access, MPLS and Multicast VPN solutions across a pan European network Multicast Knowledge desirable Understanding the provisioning and maintaining of IP, Ethernet and Optical services across Backbone Networks Excellent knowledge of LAN (Ethernet) based products Experience in working with global providers, NOC and Field operators for technical issues A logical approach to fault finding and troubleshooting Ability to control and co-ordinate complex technical situations in a calm and professional manner Excellent customer facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology. Customer focused and able to communicate effectively skills with all required parties including internal/external network partners and customers Must be able to speak & write fluent in English, second European language would be advantageous Might haves: Formal IT qualification: CCNP, CCSP, CCNA, etc. Exposure to vendor specific Transmission training and technologies Experience with ITIL Telecoms / Computer science degree or equivalent Skills Network Operating Systems Workflow Management Data Analysis Service Level Management Network Operations Standards and Procedures Network Operations Diagnostics Education A bachelor s or master s degree in Business, IT, Computer Science, Telecommunications or a relevant field What we offer you: Looking to make a mark? At Colt, you ll make a difference. Because around here, we empower people. We don t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you ll be encouraged to be yourself because we believe that s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at Our People site including our Empowered Women in Tech.
Posted 1 week ago
8.0 - 14.0 years
11 - 16 Lacs
Hyderabad
Work from Office
Description JOB TITLE: SENIOR ENTERPRISE SERVICE ENGINEER REPORTS TO: Director - Technical Services, India LOCATION: India DATE: July 2025 Since 1979, Meridian has guided customers in transforming the technology tools and resources they already have into undeniable business value. We do more than help our customers simply buy technology; at Meridian, we partner with our customers to adopt technology to enable their business strategy and growth. Meridian helps maximize the value of technology investments with our technology adoption experts and their 3000+ certifications, flexible consumption and deployment models, contract and service management, global service and support, and custom finance options. POSITION SUMMARY The Sr. Enterprise Service Engineer is an experienced technical resource responsible for developing and implementing end-to-end solutions to complex business networking and communications problems for new and existing clients. This individual s primary responsibility will be to serve our managed service contracts but may occasionally also work with the Project Management Office to staff project-based network implementation work, as well as respond to T&M requests. The Sr. Enterprise Service Engineer is responsible for the entire lifecycle of an engagement (planning to close) to which they have been assigned. Presentations and video conference calls are a critical part of this position. The ability to properly and professionally manage customer expectations and to calmly handle stressful and complex troubleshooting scenarios are requirements of this position. DUTIES AND RESPONSIBILITIES Managed Service Support and Post-Sales (Project) Implementation and Troubleshooting Engage in a timely manner, helping Meridian achieve Service Level Agreements (SLA); Ensure customer documentation is kept up to date; Design and implement, or re-design and troubleshoot complex perimeter and data security solutions including firewalls, intrusion detection / prevention, VPN s, remote access, and monitoring tools, be well-versed around Cisco and/or Palo Alto s security portfolio. Expertise around the specific product list is preferred: Palo Alto, Cisco ASA, Cisco FirePower (SourceFire), Cisco ISE. Troubleshoot complex LAN/WAN infrastructure issues under stressful conditions; Design and implement complex, scalable and highly resilient LAN/WAN infrastructure solutions utilizing products from such manufacturers as Cisco, Palo Alto, etc.; Successfully manage the entire lifecycle of an implementation engagement from Plan to Close; Risk Management Escalate issues to the Project Management Office and to Engineer s Manager before they jeopardize the success or financial viability of an engagement; Participate in quarterly meetings with the Infrastructure team to discuss recent engagements, challenges, and opportunities; incorporate improvements into the pre-sales process. Communications Manage cross-functional interdependencies. Responsible for clear and timely communication to multiple stakeholder groups. Responsible for communicating the details of an opportunity / engagement to both the business and technical teams. Miscellaneous Participate with the Project Management Office in project post-mortems and collaborate on recommendations reports in order to identify successful and unsuccessful project elements; Participate in or lead quarterly business reviews (QBRs) with customers. Perform other duties as assigned. QUALIFICATIONS & REQUIREMENTS 8+ years experience as an IT professional, working hands-on designing, configuring, and installing network solutions (wireless, route/switch, and datacenter), with a demonstrated increase in responsibility over time; Bachelor s degree in a business or IT-related field; CCIE in Security; Palo Alto PCNSE a plus; Proficiency in MS Office (Including Word, Excel, Outlook, Project, PowerPoint, & Visio). Excellent written and verbal communication skills, with the ability to interface at varying and appropriate levels of management; Excellent customer relationship management skills; Ability to break down technical concepts into business term; Strong team player with emphasis on soft skills and relationship building; In-depth knowledge of numerous security technologies including firewalls, intrusion detection, VPN s, remote access and monitoring tools; Significant, hands-on experience with design principles ensuring high availability, reliability and security and the implementation of solutions relying on those principals; Extensive knowledge of current IEEE networking standards and a fundamental understanding of future technologies; Significant, hands-on experience with core distribution and access layer design and implementation strategies; Experience with infrastructure costing and sizing, security infrastructure design, and DR planning; Significant, hands-on experience with Cisco LAN/WAN networking and Internet hardware and software: Network Security : Palo Alto firewalls, Cisco ISE, Cisco ASA, Cisco FirePower Networking : Cisco routing and switching, Cisco datacenter switches, Cisco wireless controllers and lightweight access points, and Cisco routers (ISR, ASR); In-depth knowledge of numerous networking technologies including wireless (a, b, g, n), spanning-tree, routing protocols (EIGRP, OSPF, BGP), various layer-2 and layer-3 LAN/WAN protocols (Ethernet/GigE/10GigE, PPP, HDLC, Frame-Relay, SONET, ATM, MPLS, etc.), load-balancing, content filtering, and monitoring tools; Proven ability to solve complex technical challenges under stressful conditions; Proven ability to manage multiple projects simultaneously; Well organized, thrive in a sense-of-urgency environment, leverage best practices, and innovate through any problem with a can-do attitude; Ability to handle multiple priorities and interruptions with minimal impact on productivity; Demonstrate a high level of independent judgment and initiative; Ability to maintain a flexible work schedule; Ability to obtain and maintain both pre- and post-sales technical certifications from manufacturers (e.g. Cisco, Palo Alto, Juniper, HP, etc.) Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Posted 1 week ago
2.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Position - Salesforce QA (SFDC QA) with Automation (Added advantage) Experience - 6+Years Location - Bangalore A Salesforce QA (SFDC QA) Engineer with automation expertise is highly valuable in ensuring the quality and reliability of Salesforce applications. This role involves testing Salesforce implementations , validating workflows , and automating test cases to improve efficiency. Key Responsibilities: Functional & Regression Testing: Ensure Salesforce applications work as expected across different scenarios. Automation Testing: Utilize tools like Selenium, TestNG, and Apex Test Framework to automate test cases. Integration Testing: Validate third-party integrations with Salesforce. Performance & Security Testing: Ensure the system is optimized and secure. Collaboration with Developers & Admins: Work closely with Salesforce developers and administrators to refine test strategies. Perks & Benefits: Health and Wellness:Healthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & Family:Comprehensive benefits for you and your loved ones, ensuring well-being. Growth Mindset:Continuous learning opportunities to stay ahead in your field. Dynamic & Inclusive:Vibrant culture fostering collaboration, creativity, and belonging. Career Ladder:Internal promotions and clear path for advancement. Recognition & Rewards:Celebrate your achievements and contributions. Work-Life Harmony:Flexible arrangements to balance your commitments.
Posted 1 week ago
4.0 - 7.0 years
6 - 9 Lacs
Gurugram
Work from Office
Job Title: Senior Analyst - Network Engineer Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE Handling Incident tickets landing to the queue Working on incident, provide break fix and permanent fix to restore production system availability following outages Applying effective risk controls on Vulnerability to identify potential threats and minimize or remove a business impact. Document knowledge articles based on learning from incident / change Create change and manage change life cycle and implement low/moderate risk changes Coordinating with Cisco/Juniper vendors for TAC and RCA Support queue management during Australia business hours On call support during non-business hours Knowledge and abilities Expertise in TCP/IP, routing and switching Strong practical knowledge of implementing/troubleshooting multi-vendor network environments such as Cisco/Juniper etc. Strong hand-on in implementation & troubleshooting of Data Center Networks. Strong knowledge in packet capturing and analysis WHAT YOU WILL BRING 4-7 years Technology experience Hardware - Cisco ISR & ASR routers, Catalyst switches (3750, 4500, 6500), Nexus (9K, 7K, 5K) Routing and Switching Layer 2 protocols (STP, LACP, VPC, VDC, VSS, STP, VxLAN) Routing protocols (BGP, OSPF) Networking protocols (MPLS, IPSec, DMVPN, SNMP) Load Balancer (F5) Service Now
Posted 1 week ago
5.0 - 8.0 years
6 - 9 Lacs
Mumbai
Work from Office
L2 Network Engineer - ISP Operations (ILL, Broadband, IPTV) Location: Andheri (E), India Work Type: Full-time | Rotational Shifts (24x7) Department: Network Operations / NOC --- Job Summary: We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization. --- Key Responsibilities: Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. Monitor network health using tools like Zabbix and Ticketing tool High8 Troubleshoot escalated issues from L1 NOC, including: Link Down Link flaps BGP/OSPF session drops Latency, Jitter, Throughput or packet loss Customer bandwidth issues Coordinate with upstream providers, vendors, and internal teams for fault resolution. Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.). Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation. Handle planned maintenance, firmware upgrades, and change requests under supervision. Document incidents, RCA reports, and knowledge base articles. Ensure SLA adherence and escalate chronic issues to L3/engineering. --- Skills and Qualifications: Must-Have: 4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network) Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching. Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies. Proven experience on Multicast, STB, CDN, EPG, OTT integration Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration Excellent understanding on L2 & L3 connectivities. Experience with basic Linux commands and scripting (bash/python) is a plus. CCNA or equivalent certification required; CCNP preferred. Analytical and Troubleshooting Skills End-to-end fault isolation (customer premise access core CDN) Analysing latency, jitter, packet loss, throughput Quick correlation of alarms and user complaints RCA (Root Cause Analysis) documentation Platform and Device Knowledge Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes CDN tools: Akamai, EdgeCast, or in-house cache solutions Good to Have: Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools. Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics. Understanding of peering/transit concepts and RIPE/APNIC management. --- Soft Skills: Strong communication and documentation skills. Ability to handle pressure and multitask in a 24x7 environment. Proactive, analytical, and customer-focused mindset.
Posted 1 week ago
10.0 - 15.0 years
22 - 27 Lacs
Chennai
Work from Office
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Title Associate Director-IT Infra and Operations Function IT Infra and Operations Location Chennai preferred. Open for NCR/Hyderabad Shift Timings 03:00 PM to 12:00 AM IST The Associate Director Network Operations will lead the design, implementation, and management of a robust network infrastructure to support the organization's operations. This role involves strategic planning, operational oversight, and leadership to ensure the performance, scalability, and security of network systems. The individual will also manage a high-performing team, vendor relationships, and contribute to the alignment of network services with organizational goals. Key Responsibilities: Network Operations Management: Oversee the day-to-day operations of the enterprise network infrastructure, including LAN/WAN, wireless, voice, and security systems. Ensure maximum network uptime, performance, and reliability through proactive monitoring and issue resolution. Develop and implement operational best practices and policies to enhance efficiency and security. Leadership and Team Management: Lead and mentor a team of network engineers and administrators to achieve operational excellence. Foster a collaborative and high-performance culture within the network operations team. Manage workload prioritization, performance evaluations, and professional development of team members. Strategic Planning and Execution: Collaborate with senior leadership to develop and execute the network infrastructure roadmap in alignment with business objectives. Identify emerging technologies to enhance network capabilities and recommend upgrades or improvements. Plan and execute large-scale network projects, such as data center migrations, WAN transformations, and SD-WAN implementations. Vendor and Stakeholder Collaboration: Manage relationships with vendors and service providers, ensuring SLAs are met and costs are optimized. Work with cross-functional teams to align network solutions with business and IT goals. Act as an escalation point for critical network issues and collaborate with stakeholders to resolve them. Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure compliance with industry standards, regulations, and organizational policies. Conduct regular network audits and risk assessments. Budgeting and Reporting: Prepare and manage the network operations budget, ensuring cost-effective solutions and resource allocation. Provide regular reports and updates to senior leadership on network performance, incidents, and initiatives. Qualifications and Skills: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). Professional Experience: 10+ years of experience in network operations, with at least 3 years in a leadership role. Strong expertise in enterprise-level networking technologies (Cisco, Juniper, Palo Alto, etc.) r1rcm.com Facebook
Posted 1 week ago
2.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Job Title: Network Engineer Network Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Responsibilities & requirements This is a hands-on technical role. Independently own the Network Infrastructure support solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met Responsible for performance analysis, proactive troubleshooting, and capacity planning for the Network platforms. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Experience & Qualifications 2-4 years of experience in design, deploy & manage IPv4/IPv6 networks(Routers/Switches/Firewalls and WiFi Solution) Platform knowledge on Juniper /Aruba/ FortiGate/Cisco Solid understanding of IP/MPLS and Ethernet technologies. Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc). Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys) Proven experience in network management & Expert knowledge of network analysis tools ( Nagios, Zabbix, etc) Hands-on experience with Protocol Analyzer tools & debugging tools. Hands-on experience with BGP, OSPF configuration Experience with firewalls, VPN's, remote implementation, troubleshooting, and problem resolution is desired Knowledge on Linux Platform. Engage with vendors. Good communication skills Familiarity with backup and recovery process, software and methodologies Candidates with Multi-platform skills are preferred. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 1 week ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Responsibilities • Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. • Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). • Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. • Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. • Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. • Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. • Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). • Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. • Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. • Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. • Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. • Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. • CCNP Equivalent Certifications with around 5 years’ experience. • Should be able to Multitask & involve in multiple projects at a time. • Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏ Mandatory Skills: Network Data Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
4.0 - 6.0 years
8 - 12 Lacs
Gurugram
Work from Office
Your Role and Responsibilities As a Network Engineer specializing in Radware Load Balancer and Web Application Firewall (WAF) solutions, you will play a critical role in ensuring optimal network performance, security, and reliability. Your responsibilities include: Load Balancer Management: Deploy, configure, and maintain Radware Server/Link Load Balancer solutions for high availability. Design and implement load balancing solutions aligned with business needs, collaborating with network engineers and system administrators. Monitor and troubleshoot network issues related to load balancing, ensuring timely resolution. Conduct regular audits and assessments to optimize load balancer configurations. Provide technical support and mentorship to junior team members. Stay updated on industry trends and best practices in networking technologies. Web Application Firewall (WAF) Administration: Oversee the deployment, configuration, and management of Radware WAF solutions. Ensure the secure operation and maintenance of WAF infrastructure. Monitor WAF alerts and incidents to protect web applications from cyber threats. Investigate and respond to security incidents involving WAF. Develop and implement security policies to safeguard web applications. Conduct periodic security audits and assessments to maintain compliance. Work closely with IT and security teams to integrate Radware WAF into the cybersecurity architecture. Optimize WAF policies to reduce false positives and improve accuracy. Provide training and documentation for WAF management and promote security awareness within the organization. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 4 to 6 years of hands-on experience with Link Load Balancer (LLB) solutions. Strong understanding of WAN connectivity optimization, failover management, and ISP link aggregation. Expertise in troubleshooting and performance tuning of load balancing solutions. Radware LB certification Preferred technical and professional experience Experience in hybrid cloud or multi-site network architectures. Knowledge of MPLS, SD-WAN, and WAN optimization tools. Familiarity with network audits and compliance initiatives (ISO, PCI, etc.) Should be BE/B.Tech /MCA/BCA
Posted 1 week ago
15.0 - 20.0 years
16 - 20 Lacs
Bengaluru
Work from Office
As a Practice Manager/Delivery Consultant, you will work very closely with IBM customersand partners across GEOs to design, deliver, and optimize IBM Technology solutions that align with customer’sgoals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you will collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. 12 – 15 years of experience in IT services organisation and with at least 3 years in managing /supporting project delivery. Proven track record of managing large-scale enterprise implementations and support programs. Strong understanding of IBM Integration Portfolio suite of products - IBM MQ, IBM APIC, ACE (App Connect Enterprise), IBM CP4I (Cloud Pak for Integration), etc and flair understanding of Red Hat OpenShift Container Platform and Application Runtimes Excellent leadership, communication, and stakeholder management skills. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Practice Leadership & Strategy: Drive innovation, standardization, and continuous improvement across delivery methodologies for IBM Application Integration Portfolio suite of products. Collaborate with sales, pre-sales, and product teams to align delivery capabilities with business growth. Delivery Management Oversee end-to-end delivery of implementation, customization as per agreed contract. Ensure projects are delivered on time, within scope, and with high customer satisfaction. Establish and monitor KPIs, SLAs, and quality metrics for delivery performance. Team & Talent Management Lead, mentor, and grow a team of technical consultants and implementation specialists. Foster a culture of learning, collaboration, and accountability. Drive talent acquisition, onboarding, and career development initiatives. Client Engagement & Escalation Management Build and maintain strong relationships with key clients and stakeholders across GEOs/Markets. Ensure proactive communication and stakeholder alignment throughout the delivery lifecycle. Financial & Operational Oversight Manage resource utilization, and operational efficiency. Optimize delivery models (onshore/offshore/hybrid) for scalability and cost-effectiveness. Preferred technical and professional experience IBM certifications in relevant technologies. Experience working in a global delivery model Exposure to automation, application modernization of legacy IBM applications.
Posted 1 week ago
3.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,Bachelor Of Comp. Applications,Bachelor Of Commerce Service Line Cloud & Infrastructure Services Responsibilities Extensively working on Ansible automation to automate network provisioning and changes. Experience in CI (Continuous Integration) and CD (Continuous Deployment) methodologies using ansible and Gitlab. Ability to build deployment, build scripts and automated solutions using shell scripting and Python. Hands on experience with creating Jinja2 Templates in ansible scripts. Experience in creating, debugging, diagnosing, troubleshooting, build scripts written in Yaml/yml onLinux platform. Build and deployments under different testing environments starting from development to staging and production. Extensively working on Ansible automation to automate network provisioning and changes. Hands on experience on ansible network Cisco IOS, EXOS, Aruba, WLC modules. Hands and experience on Ansible concepts - creating Roles, loops, handlers, collections, modules, inventory, hostvars, groupvars, ad-hoc commands. Additional Responsibilities: Ansible/Python CertificationRHCE, Shell script, Linux/Unix, Good understanding of IT Service Management Worked on router/hub/switch configuration, network implementation and troubleshooting. Preferred Skills: Technology-Open System-Shell scripting Foundational-Configuration Management-Configuration Management-Ansible Technology-Machine Learning-Python Domain-SDN-NFV-Network Automation Tools-Ansible
Posted 1 week ago
2.0 - 5.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,BTech,BCA,BSc,MCA,MTech Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Technology-EUC-Patching_and_Distribution-SCCM,Technology-Infrastructure-Server Administration-MS-Windows-Windows 10 Deployment,Technology-Microsoft Technologies-Windows Server Preferred Skills: Technology-Microsoft Technologies-Windows Server Technology-EUC-AppPackaging-Flexera AdminStudio Technology-EUC-Patching_and_Distribution-SCCM Technology-Server-OperatingSystemAdministration-Windows Server Admin-Windows Technology-Mobile Device Management-Intune-Intune
Posted 1 week ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Domain-Network-Network Security Applications,Domain-Network-Network Security Protocols & Standards,Technology-Network-Load Balancer-F5 Preferred Skills: Domain-Network-Data networking WAN technologies Domain-Network-Network Security Applications Domain-Network-Network Security Firewall & Policies Technology-Network-CISCO technologies Technology-Network-LAN/WAN-Switches/Routers-Juniper-Network-LAN/WAN Technology-Network-Load Balancer-F5-Load balancer Technology-Network-Juniper
Posted 1 week ago
5.0 - 8.0 years
8 - 12 Lacs
Chennai
Work from Office
Educational Bachelor of Engineering,BTech,BCA,BSc,MTech,MCA,MSc Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Technology-EUC-AppVirtualization-Microsoft App-V,Technology-EUC-Patching_and_Distribution-SCCM,Technology-Infrastructure-Server Administration-MS-Windows,Technology-Microsoft Technologies-Windows OS Preferred Skills: Technology-EUC-Patching_and_Distribution-SCCM Technology-Server-OperatingSystemAdministration-Windows Server Admin-Windows Technology-Mobile Device Management-Intune-Intune Technology-Universal Windows Platform-Universal Windows Platform
Posted 1 week ago
8.0 - 10.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference. As a Network engineer, you should possess capability for managing and designing the network infrastructure, including but not limited to, installation, setup/configuration, troubleshooting, tuning, and maintenance of networking and related equipment as defined in the tender. should have technical expertise to design, manage deployment and maintenance of IT network infrastructure, including but not limited to, administration of appropriate access protection, audit control, system recovery methods and procedures, prevention of breaches, awareness training etc. Position Description: We are looking for the position of Network Engineer with 8 to 10 years of experience in Network Administration and Network Security. Responsibilities: Manage and administer Palo Alto firewall, Cisco WSA, Zscalar proxy, Cisco Switches and Aruba Wireless system Monitor network performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies and defining and monitoring access. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Manage network uptime and maintain SLA within permissible limits. Ensure that the change management system is adhered to and that all changes to the network infrastructure are documented and approved. Mandatory Skills: Strong expertise in enterprise routing and switching environment, 3layer network architecture and enterprise wireless networks. Should have knowledge on data network equipment software / version upgrade to the latest stable firmware releases. Proficient in firewall administration - Palo Alto, Cisco FTD/ASA. Hands on experience in Cisco Iron Port proxy servers. Experience with network configuration management and monitoring tools. Experience with SDWAN and MPLS network Protocols such as BGP/OSPF/Static routes, TCP, IPv4, DNS, DHCP, MPLS, SDWAN, VPN - IPSEC and SSL Packet Capturing and analysing. Competency Requirement: Good communication skills, analytical and problem-solving abilities Good planning, organizing and time management skills. Certifications: CCNA/CCNP: Cisco Certification. PCNSA/PCNSE: Palo Alto Certifications Trivandrum Kerala India
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join our Team About The Opportunity We are seeking a skilled Telecom Network Operations Center (NOC) Engineer to join our dynamic team. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes including RAN, Core CS, Core PS, IP, and IMS. This position offers an exciting opportunity to work with cutting-edge technologies spanning 2G to 5G, ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. What You Will Do Monitor alarms and analyze network events to quickly identify and troubleshoot issues across RAN, Core CS, Core PS, IP, and IMS nodes. Perform operation and maintenance activities including node health checks, backups, configuration changes, and fault management. Troubleshoot and resolve hardware and software issues on Ericsson baseband equipment and other telecom network elements. Manage and resolve network incidents, ensuring timely restoration of services to meet SLAs and maintain a low Mean Time to Repair (MTTR). Utilize alarm monitoring tools such as CITRIX, Putty, EMS, and Netcool for effective network surveillance. Collaborate closely with field teams to handle hardware failures, node unreachable issues, and other field-related activities. Follow ITSM ticketing procedures: actively supervise ticket queues, document incident details, actions taken, and resolutions. Communicate effectively with internal teams and external vendors for issue escalation and resolution. Conduct routine maintenance tasks, including system updates and preventive checks. Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs). Proactively detect potential failures and engage Incident Managers or automated systems to prevent or minimize service impact. Skills You Bring Strong telecom knowledge across 2G, 3G, 4G, and 5G service flows and interfaces. Hands-on experience with Ericsson baseband hardware and configuration. Proven expertise in NOC operations, alarm handling, change management, fault diagnosis, and configuration management. Familiarity with network monitoring and management tools such as CITRIX, Putty, EMS, and Netcool. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN. Good knowledge of IP networking protocols: OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, and Segment Routing. Understanding of switching technologies and protocols: VLAN, STP, RSTP, MSTP, VRRP, HSRP. Experience with ITSM frameworks, incident management, and working within SLA environments. Strong analytical, problem-solving, and logical thinking abilities. Excellent communication and documentation skills. Ability and willingness to work in shifts, including nights, US shifts, and weekends. Proactive approach to identifying and resolving network incidents to maintain service continuity and customer satisfaction. Qualification Required: Min Qualification : B.Tech Experience : 1 to 3 years
Posted 1 week ago
12.0 years
0 Lacs
India
Remote
Role: Level 3 Network Engineer Type: Remote / Contract/ 12+ Years Experience Key Skills: Cisco ACI, Routing and Switching (R&S) and troubleshooting Role Summary: The Level 3 Network Engineer plays a crucial role in designing, implementing, and maintaining scalable and secure network infrastructures to support in multi data center infrastructure. This role involves advanced troubleshooting, architectural planning, and optimization of network systems to ensure high availability, reliability, performance. Key Responsibilities: Network Design and Architecture: Design and implement robust network architectures to support current and future business requirements. Develop network diagrams, documentation, and specifications for network components. Collaborate with stakeholders to understand business needs and translate them into technical network requirements. Network Implementation and Deployment: Configure and deploy network devices such as routers, switches, load balancers, and VPN concentrators. Implement network security measures, including access control, encryption, and intrusion detection/prevention systems. Deploy and manage network monitoring and management tools to ensure proactive network health and performance monitoring. Network Optimization and Performance Tuning: Identify performance bottlenecks and optimize network configurations to enhance efficiency and throughput. Conduct periodic network performance assessments and capacity planning exercises. Implement Quality of Service (QoS) policies to prioritize critical network traffic. Network Troubleshooting and Support: Provide escalated support for complex network issues and outages, including root cause analysis and resolution. Collaborate with cross-functional teams to troubleshoot network-related problems impacting business operations. Implement and maintain disaster recovery and business continuity strategies for network infrastructure. Security and Compliance: Implement and enforce security policies, standards, and best practices to protect network assets from unauthorized access and cyber threats. Ensure compliance with industry regulations and standards such as PCI DSS, HIPAA, GDPR, etc. Perform regular security audits and vulnerability assessments to identify and remediate potential security risks. Documentation and Knowledge Sharing: Maintain comprehensive documentation of network configurations, procedures, and standards. Provide mentorship and knowledge transfer to junior network engineers and other IT staff. Stay abreast of emerging technologies, trends, and best practices in networking. Qualifications and Skills: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Professional certifications such as CCNP, CCIE, JNCIP, or equivalent are highly desirable. Extensive experience (10+ years) in designing, deploying, and managing large-scale enterprise networks. Proficiency in network protocols and technologies, including TCP/IP, BGP, OSPF, MPLS, VLANs, VPNs, etc. Strong understanding of network security principles and best practices. Hands-on experience with network hardware, including Cisco, Juniper, Palo Alto, and other leading vendors. Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a team environment and collaborate with cross-functional teams. Work Environment: Level 3 Network Engineers typically work in an office environment but may occasionally be required to work remotely or travel to different sites for project deployments or troubleshooting. The role may involve occasional on-call duties to address critical network issues outside of regular business hours
Posted 2 weeks ago
7.0 - 10.0 years
4 - 9 Lacs
Gurgaon
On-site
Job Title: Network Engineer IV (Design & Build) Job Description: Do you want to work with the world’s #1 managed cloud hosting provider? We have an environment with over 50,000 network devices. Do you want to be part of a highly skilled network engineering team building and retrofitting enterprise-grade data centers positioned across the globe all connected through our own private backbone? Global Data Center Infrastructure (GDCI) Network Engineering is a project driven team and responsible for design and engineering of our datacenters and the MPLS network connecting them. Our goals are to constantly improve through Flawless Execution, maintaining Available Capacity, fostering Engaged Rackers, becoming Increasingly Efficient & building a Rock Solid Foundation. We are looking for a Senior Network Engineer-IV who will be responsible for the planning, design, configuration, integration & installation of our growing local area network (LAN) and/or global wide area network (WAN). The Network Engineer-IV will provide leadership in technical support and documentation to various departments and users with regards to the global infrastructure. The Network Engineer-IV serves as a liaison to gather network requirements from internal customers, vendors and other third-party providers. JOB REQUIREMENTS: DESIGN: Perform design requirements feasibility studies Perform vendor recommendation / selection and coordination for hardware testing and installations Examine theoretical and implemented designs for deficiencies and facilitate corrections BUILD: Prepare maintenance plan documentation & change management Examine maintenance plans for accuracy Script maintenance implementations Work in either a lead role or assisting role during maintenance implementations IMPROVEMENTS: Develop Standard Operating Procedure’s (SOP’s) & Method of Procedure’s (MOP’s) Develop network standardization practices Document informational content for specialized network designs to be used for training needs Present and/or Train on new network typologies, hardware and technologies to internal teams Lead Root Cause Analysis sessions to achieve better networking practices Determine baseline requirements for our network needs Provide code analysis on existing software, IOS testing and software recommendations Create network lab mockups for error testing Automate repetitive Engineering tasks ADDITIONAL: Act as 4th level escalations POC for design or other related problems Conduct provider testing / deployment of new services Monitor capacity and plan for bandwidth additions Establish project priority based on business needs REQUIREMENTS: Expert level experience working with all of the following technologies/applications: MPLS, BGP, LDP, QoS, IPv6, OSPF, vPC , STP, DWDM, EVPN, L2VPN, MPLS VPN, L3VPN, FHRP, VLAN, CDP, port-channels, IS-IS, MPLS Inter-AS, VXLAN, DNS, ACL, RADb, Flowspec, RTBH, GitHub, API’s, NFV, Hypervisors, virtual switching Multi- vendor experience working with the following platforms: Cisco IOS, ASR 1k (IOS-XE), ASR NCS (IOS-XR), Nexus (NX-OS), Arista (EOS), Junos Industry recognized certifications: CCNA required, CCDA, CCNP, CCDP preferred, CCIE (R&S, SP or DC) highly preferred (or equivalent experience), Python PCEP Minimum 7-10 years recent experience with network design and build-out of LAN/WAN’s and/or large-scale network retrofits and remediation’s Experience working in service provider, datacenter/hosting environment or large-scale enterprise networks. Experience researching, evaluating and recommending hardware and/or software solutions supporting large scale deployments and/or remediation’s against the LAN/WAN Experience working with 3rd party networking vendors with an understanding of the service/hardware/software portfolios they provide Able to identify areas of process improvement and provide input and solution options to streamline work Excellent writing, documentation and communication skills possessing the ability to communicate well with technical and non-technical peers. Customer service-oriented attitude Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends Experience with network service monitoring systems (Arbor, Zenoss, Syslog, SolarWinds, Splunk, Kibana, WhatsUpGold, etc…) High School diploma or equivalent required; University or College degree preferred in the Computer Science or Network Engineering fields. HIGHLY DESIRED: History designing, coding, implementing, and supporting Infrastructure/Operations-side automation solutions in a corporate environment. Experience and familiarity with Python and/or Ruby Experience with Linux system administration Experience and familiarity with Git, Ansible, Jenkins, Splunk Contributor to open source network management software projects Experience with various open source OS Experience with Lab network modeling Experience with troubleshooting and resolution of network issues
Posted 2 weeks ago
8.0 years
0 Lacs
Hyderābād
Remote
JOB TITLE: SENIOR ENTERPRISE SERVICE ENGINEER REPORTS TO: Director – Technical Services, India LOCATION: India DATE: July 2025 Since 1979, Meridian has guided customers in transforming the technology tools and resources they already have into undeniable business value. We do more than help our customers simply buy technology; at Meridian, we partner with our customers to adopt technology to enable their business strategy and growth. Meridian helps maximize the value of technology investments with our technology adoption experts and their 3000+ certifications, flexible consumption and deployment models, contract and service management, global service and support, and custom finance options. POSITION SUMMARY The Sr. Enterprise Service Engineer is an experienced technical resource responsible for developing and implementing end-to-end solutions to complex business networking and communications problems for new and existing clients. This individual’s primary responsibility will be to serve our managed service contracts but may occasionally also work with the Project Management Office to staff project-based network implementation work, as well as respond to T&M requests. The Sr. Enterprise Service Engineer is responsible for the entire lifecycle of an engagement (planning to close) to which they have been assigned. Presentations and video conference calls are a critical part of this position. The ability to properly and professionally manage customer expectations and to calmly handle stressful and complex troubleshooting scenarios are requirements of this position. DUTIES AND RESPONSIBILITIES Managed Service Support and Post-Sales (Project) Implementation and Troubleshooting Engage in a timely manner, helping Meridian achieve Service Level Agreements (SLA); Ensure customer documentation is kept up to date; Design and implement, or re-design and troubleshoot complex perimeter and data security solutions including firewalls, intrusion detection / prevention, VPN’s, remote access, and monitoring tools, be well-versed around Cisco and/or Palo Alto’s security portfolio. Expertise around the specific product list is preferred: Palo Alto, Cisco ASA, Cisco FirePower (SourceFire), Cisco ISE. Troubleshoot complex LAN/WAN infrastructure issues under stressful conditions; Design and implement complex, scalable and highly resilient LAN/WAN infrastructure solutions utilizing products from such manufacturers as Cisco, Palo Alto, etc.; Successfully manage the entire lifecycle of an implementation engagement from Plan to Close; Risk Management Escalate issues to the Project Management Office and to Engineer’s Manager before they jeopardize the success or financial viability of an engagement; Participate in quarterly meetings with the Infrastructure team to discuss recent engagements, challenges, and opportunities; incorporate improvements into the pre-sales process. Communications Manage cross-functional interdependencies. Responsible for clear and timely communication to multiple stakeholder groups. Responsible for communicating the details of an opportunity / engagement to both the business and technical teams. Miscellaneous Participate with the Project Management Office in project post-mortems and collaborate on recommendations reports in order to identify successful and unsuccessful project elements; Participate in or lead quarterly business reviews (QBRs) with customers. Perform other duties as assigned. QUALIFICATIONS & REQUIREMENTS 8+ years’ experience as an IT professional, working hands-on designing, configuring, and installing network solutions (wireless, route/switch, and datacenter), with a demonstrated increase in responsibility over time; Bachelor’s degree in a business or IT-related field; CCIE in Security; Palo Alto PCNSE a plus; Proficiency in MS Office (Including Word, Excel, Outlook, Project, PowerPoint, & Visio). Excellent written and verbal communication skills, with the ability to interface at varying and appropriate levels of management; Excellent customer relationship management skills; Ability to break down technical concepts into business term; Strong team player with emphasis on soft skills and relationship building; In-depth knowledge of numerous security technologies including firewalls, intrusion detection, VPN’s, remote access and monitoring tools; Significant, hands-on experience with design principles ensuring high availability, reliability and security and the implementation of solutions relying on those principals; Extensive knowledge of current IEEE networking standards and a fundamental understanding of future technologies; Significant, hands-on experience with core distribution and access layer design and implementation strategies; Experience with infrastructure costing and sizing, security infrastructure design, and DR planning; Significant, hands-on experience with Cisco LAN/WAN networking and Internet hardware and software: Network Security : Palo Alto firewalls, Cisco ISE, Cisco ASA, Cisco FirePower Networking : Cisco routing and switching, Cisco datacenter switches, Cisco wireless controllers and lightweight access points, and Cisco routers (ISR, ASR); In-depth knowledge of numerous networking technologies including wireless (a, b, g, n), spanning-tree, routing protocols (EIGRP, OSPF, BGP), various layer-2 and layer-3 LAN/WAN protocols (Ethernet/GigE/10GigE, PPP, HDLC, Frame-Relay, SONET, ATM, MPLS, etc.), load-balancing, content filtering, and monitoring tools; Proven ability to solve complex technical challenges under stressful conditions; Proven ability to manage multiple projects simultaneously; Well organized, thrive in a sense-of-urgency environment, leverage best practices, and innovate through any problem with a can-do attitude; Ability to handle multiple priorities and interruptions with minimal impact on productivity; Demonstrate a high level of independent judgment and initiative; Ability to maintain a flexible work schedule; Ability to obtain and maintain both pre- and post-sales technical certifications from manufacturers (e.g. Cisco, Palo Alto, Juniper, HP, etc.) Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Posted 2 weeks ago
15.0 years
12 - 18 Lacs
Mohali
On-site
Company Introduction: - A dynamic company headquartered in Australia. Multi awards winner, recognized for excellence in telecommunications industry. Financial Times Fastest-growing Company APAC 2023. AFR (Australian Financial Review) Fast 100 Company 2022. Great promotion opportunities that acknowledge and reward your hard work. Young, energetic and innovative team, caring and supportive work environment. As the Head of Network Department, you will be responsible for overseeing all network-related aspects of the ISP's operations. This includes managing the network infrastructure, guiding network system development, and ensuring efficient network service delivery, with a focus on fibre optic and fixed line services. Your role will require a combination of technical expertise, strategic vision, and leadership skills to deliver innovative and efficient services to our customers. You will be responsible for network operations in the Australian market, reporting directly to the CTO and CEO. Key Responsibilities: ISP Strategy on fibre broadband Based on the management’s decision, develop a network roadmap and strategy. Analyse network quality and user behaviour, optimise the customer network experience, and propose new products to attract customers. Develop strategic plans to enhance technology capabilities and drive the adoption of advanced networking technologies in fibre optic. Stay ahead of industry trends and technological advancements to maintain competitive edge and propose innovative solutions. Network Architecture and Infrastructure Oversee the design, implementation, and maintenance of the ISP’s network infrastructure to ensure high availability, reliability, and scalability. Design automated network systems. Lead the development and optimization of network performance to support current and future service offerings and customer requirements. Operational Management and Service Delivery: Assurance and optimization Ensure the efficient operation of internet services, including bandwidth management, traffic shaping, and system upgrades. Monitor service delivery to guarantee that customer satisfaction and quality of service targets are met. Lead critical projects, including network backhaul upgrades, infrastructure upgrades and the launch of new services/products. Coordinate with cross-functional teams to ensure projects are delivered on time, within budget, and according to specifications. Team management and Staff Development : Manage and mentor a team of network engineers, system administrators, support technicians and Network Operation Centre (NOC). Develop and refine standard operating procedures for daily relevant workflows. Develop training programs to enhance team skills and knowledge in key technical areas. Security and Compliance : Be responsible for developing, implementing, and overseeing Security and Compliance. Implement robust cybersecurity measures to protect network and customer data from external and internal threats. Ensure compliance with regulatory requirements related to data privacy. Monitor the company's compliance with telecommunications regulations. Budget and Resource Management : Develop and oversee the network department’s budget, ensuring optimal allocation of resources. Manage procurement and maintenance of technology assets and vendor contracts. Customer Support and Relations : Oversee technical support operations to ensure quick and effective resolution of customer issues. Engage with key partners to gather feedback and understand their technical needs and challenges. Required Skills and Qualifications: Minimum of 15 years of experience in network management or a comparable role within an Internet Service Provider, specializing in fibre broadband networks, or a related telecommunications organization. Expert knowledge of networking technologies, protocols, and standards (e.g., TCP/IP, BGP, MPLS, IPv6, DNS, Radius, VMware). Knowledge of access layer protocols and quality assurance in fibre-based delivery (e.g., PPPoE, DHCPv6, VLAN tagging, QoS) Proven management experience with the ability to manage and develop a high-performing technical team. Strong project management skills and experience managing telco projects. Excellent problem-solving, analytical, and decision-making skills. Strong communication and interpersonal skills to effectively interact with all levels of the organization and with external stakeholders. Bachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, or a related field. Business trips to Australia. Job Types: Full-time, Permanent Pay: ₹100,000.00 - ₹150,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Work Location: In person
Posted 2 weeks ago
8.0 years
2 - 4 Lacs
Chennai
On-site
Summary: Manage NOC operations to ensure seamless service delivery, incident management, and technical support, while cultivating leadership skills. Ensure ticketing and SLA compliance, document client activities, and support proactive monitoring and reliability metrics. Provide 24/7 escalation support with expertise in networking and ITIL processes. Job Duties: 1 Primary Duties: Daily Management: Oversee NOC team operations to ensure seamless service delivery and incident management, request management, identity access management, command center. Technical Proficiency: Provide L1 and L2 network-related technical support and ensure efficient shift management for optimal resource utilization and communication. Demonstrate technical knowledge in AD, networking (SD-Wan, MPLS, BGP, OSPF), Windows server, OS, SQL and basic troubleshooting, Proficient in Microsoft Office 365 and SolarWinds, with a preferred understanding of ITIL frameworks. Leadership Development: Cultivate strong leadership skills to guide and motivate a high-performing team and coach fresher to handle NOC. Ticketing and SLA Compliance: Ensure accurate data capture and compliance with TAT and SLAs when transferring tickets, supporting the operation in minimizing escalations to Infra architect. Activity Documentation: Generate and document tickets for all activities at the time of report, ensuring timely action and escalation based on priority and severity. Client Satisfaction: Gather and document client feedback for each ticket and deliver regular performance reports to service account manager. Vendor management: Proactively monitor vendor related issue and engage with them as first face of escalation. Engage with ITSM if KPIs are not full filled. Documentation and Metrics: Maintain site-specific documentation and support the IT service manager in monitoring reliability metrics and predicting potential failures. Proactive Monitoring: Oversee production networks, servers, and applications through a centralized console, taking initiative and being a self-starter. Monitor proactive alerts and communicate resolutions, using NOC monitoring tools effectively. Grafana/Prometheus, SolarWinds, Citrix, CrowdStrike. Log Analysis (Splunk, Loki). 24/7 Escalation Support: Provide first-level escalation support for Operation, ensuring high service levels. Incident and Change Management: Follow ITIL incident management processes, identify major incidents and coordinate as required. Experience Requirements: Minimum 8 years in IT support with minimum 5+ years' experience in NOC, major incident management, ITIL processes. Communication and Reporting: Craft clear incident status updates for executive audiences and work in a service delivery role with a business focus.
Posted 2 weeks ago
15.0 - 20.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
HIRING NETWORK ARCHITECT | BANGALORE/ HYDERABAD Role: Network Architect Experience: 15 - 20 years Job Locations: Manikonda, Hyderabad / Yelahanka, Bengaluru Employment Type: Full-Time Shift Timings: 4 PM - 2 AM IST Mode of Work: WFO Key Responsibilities: Architecture Design and Planning: · Design comprehensive network infrastructure solutions aligning with business requirements and technology roadmaps. · Develop reference architectures, standards, and governance frameworks, create detailed documentation, including network diagrams, system specifications, and infrastructure maps. · Lead network infrastructure capacity planning and performance optimisation initiatives. Technical Leadership: · Provide expert guidance on complex network infrastructure problems and projects. · Mentor technical teams on network infrastructure design and implementation, Cloud, and Hybrid. · Design and implement enterprise cloud connectivity strategies and architecture solutions. Required Education & Experience: · Bachelor's degree in computer science, IT, Cyber Security, or a related discipline is desired, or equivalent work experience and technical training. · Over 15 years of experience in enterprise networking, including a minimum of 5 years in network architecture and technical leadership roles. · Proven track record of managing enterprise network environments in production, cloud, and hybrid environments. Certifications: · Cisco Certified Network Professional (CCNP Enterprise) · Cisco Certified Design Professional (CCDP) / Cisco Certified Specialist - Enterprise Design · AWS Certified Advanced Networking – Specialty · Azure Network Engineer Associate · Palo Alto Networks Certified Network Security Engineer (PCNSE) · Cisco Certified Internetwork Expert (CCIE) · Infrastructure framework (TOGAF, ITIL) Skills, Abilities, and Knowledge: · Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista). · BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE. · Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower). · Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC). · VPN technologies (site-to-site, client-based, SSL VPNs). · SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) · Network Access Control (Aruba ClearPass, Cisco ISE). · Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) · Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG). · Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) Scripting basics (Python, Ansible) for network automation. · Interested Candidates can share upddated resume on anamika@enroutecorp.in
Posted 2 weeks ago
2.0 - 3.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Budgeting & Forecasting: Develop and build quarterly half-yearly annual budgets for the organization. Support management in forecasting the business on a quarterly basis. Establish allocation keys to enable cost analysis. Conduct variance analysis in cost and expenses in the financial report. Preparation of MIS on a regular basis. Contract Management: Initiate execution and implementation of contracts for optimal efficiency. Ensure contract compliance with group companies and all vendors. Reporting: Co-ordination with LHT stakeholders. Process: Bring in best practices, controls and automation in helping productivity and efficiency, support corporate initiatives including implementations, transformation, etc. Maintain high standards in the financial reporting process. Qualifications: Qualified CA with minimum 3-5 years of work experience or MBA with minimum of 7-10 years of relevant work experience. Working experience in dealing with senior management in the organization. Strong knowledge in Financial Planning and Analysis. Strong knowledge of Office Applications viz Excel, Word, etc Working experience on ERPs like Oracle, SAP, etc Working experience in dealing with multiple stakeholders internal and external. Ability to handle the role independently, strong team player, flexible on work hours and able to work under pressure. Skills : - build quarterly half-yearly annual budgets, allocation keys, variance analysis, Preparation of MIS, Contract Management, Office Applications viz Excel, Word, ERPs like Oracle, SAP,
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Chennai
Work from Office
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Working knowledge on MPLS, L2, L3 layer protocols - at least 2 protocols under these categories. Strong expertise in Python Automation. Preferable working knowledge in Agile. Preferable exposure in bug fixing , regression testing & test case creation/updation/execution. Preferable working exposure to JIRA, Bitbucket & GIT.
Posted 2 weeks ago
8.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
Remote
Role : Network Manager- SD-WAN Versa (Technical and Operation) Experience : 8+ Years Location: Navi Mumbai (Airoli) Shift Timings and Working Days:- General Shifts / 5 Days (Availability 24*7) JD: Operations Team Lead experience Handling L1, L2 – Preparing Report, Client Coordination, First Point of contact for Escalation, well-versed with Advance excel, Preparing roasters for team. Technical- Overall Network: Ability to visualize and guide team to solve complex network issues. Capable of designing network infrastructure. Ability to get network project implementation done. Run 24/7 network support structure across geography. Knowledge on Info security guidelines and drive team to adhere to these guidelines. Close security gaps and audit findings. SDWAN: Deploy and Manage SD-WAN – Versa solutions for branch connectivity and optimized network performance Routing: Working knowledge on Installing and Maintaining Cisco routers and troubleshooting skills required on IP addressing & L3 concepts, MPLS Technology, QOS, BGP and other routing protocols, Access list, route-maps , static & dynamic NATs. Skills required in Analyzing, troubleshooting and correcting network problems remotely and on-site. Security and Switches: Work Exp in Switching Working Knowledge on installing, maintaining and troubleshooting firewalls Implementation and troubleshooting of VPN tunnels Good exposure and experience on Firewalls features like NAT, PAT, UTM, Application filtering, IPS, IDS etc
Posted 2 weeks ago
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