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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Summary Job Summary: The OSS Designer will be responsible for designing, developing, and implementing Operational Support Systems (OSS) solutions that enhance our clients' network operations and service management. Key Responsibilities: ¿ Design and Development: Create high level and detailed designs for OSS solutions, ensuring they meet client requirements and industry standards. ¿ Requirements Analysis: Collaborate with stakeholders to gather and analyze business and technical requirements for OSS projects. ¿ Integration: Design integration solutions between OSS and other systems, ensuring seamless data flow and functionality. ¿ Documentation: Develop comprehensive design documentation, including technical specifications, system architecture diagrams, and user manuals. ¿ Testing and Validation: Conduct testing and validation of OSS solutions to ensure they meet performance, reliability, and scalability requirements. ¿ Collaboration: Work closely with cross functional teams, including network engineers, software developers, and project managers, to deliver successful OSS projects. ¿ Continuous Improvement: Stay up to date with industry trends and best practices, and contribute to the continuous improvement of OSS design processes and methodologies. Preferred Skills: ¿ Proven experience as an OSS Designer or in a similar role, with a strong understanding of OSS concepts and technologies. ¿ Proficiency in designing and implementing OSS solutions, including service assurance, service fulfillment, and network management systems.Experience with integration technologies, APIs, and data flow design. ¿ Strong analytical and problem solving skills, with the ability to translate complex requirements into practical solutions. ¿ Knowledge of industry standards and best practices in OSS design and implementation. ¿ Experience with specific OSS tools and platforms ¿ Familiarity with network technologies and protocols (e.g., TCP/IP, SNMP, MPLS). ¿ Certification in relevant OSS technologies or methodologies. ¿ Excellent communication and collaboration skills, with the ability to work effectively in a team environment. ¿ BT / Openreach OSS/BSS domain knowledge preferred

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2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Summary: We are looking for an ambitious and experienced Corporate Sales Manager to lead and grow our B2B and enterprise sales division. The ideal candidate must have a proven track record in telecom/ISP sales , relationship-building skills, and a strong passion for delivering value-driven IT & network solutions. You will be responsible for managing sales cycles from lead generation to closure and nurturing long-term client partnerships. Key Responsibilities: Own and drive sales of enterprise telecom products: Leased Lines, Broadband, DIA (Dedicated Internet Access), MPLS, Point-to-Point, and Fiber Connectivity. Lead the promotion and sales of IT infrastructure offerings like Enterprise Wi-Fi, SD-WAN, Cloud Solutions, CCTV Surveillance, Network Security , and Managed IT Services . Generate and manage high-quality leads through B2B visits, references, telemarketing, and fieldwork. Develop industry-specific targeting strategies for BFSI, Manufacturing, Logistics, Education, Retail, Hospitality, and IT/ITES sectors . Prepare customized proposals, conduct product demos, and negotiate B2B pricing/contracts. Lead a small team of executives and mentor them to deliver high productivity. Maintain accurate sales forecasting, CRM entries, and regular performance reporting. Work closely with technical and implementation teams to ensure seamless service delivery. Handle escalations, maintain post-sales relationships, and upsell/cross-sell additional services. Represent Imperium at industry forums, trade events, and enterprise customer meets. Meet or exceed monthly, quarterly, and annual sales targets consistently. Eligibility & Requirements: Graduate in any discipline; MBA in Marketing/Sales/IT is a plus. Minimum 2+ years of hardcore field sales experience in the telecom, ISP, or IT sector . Solid understanding of connectivity products, LAN/WAN networking, cloud, and IT infrastructure solutions. Excellent communication, negotiation, presentation , and relationship management skills. Proven ability to manage the entire B2B sales cycle independently. Goal-oriented, self-motivated, energetic, and able to work under pressure. Proficiency in tools like CRM (Zoho/Salesforce), Excel, PowerPoint , and pipeline reporting. Local candidates from Pune, PCMC, or nearby regions are strongly preferred . What We Offer: Competitive Salary Package (based on experience) High-Performance Based Incentives & Monthly Bonus Schemes Quarterly and Annual Sales Achiever Awards Attractive Joining Bonus (on qualifying conditions) Paid Leaves (Casual, Sick, Earned) + Festival Holidays Health Insurance Coverage for employee & family (after probation) Performance Appraisals Twice a Year Fast-Track Career Growth Opportunities Structured Sales Training & Mentorship Programs Exposure to advanced technologies, enterprise accounts, and CXO-level networking Send your updated resume to hr@imperiumdigital.in

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Position: SP IP (Service Provider Internet Protocol) Location: Bangalore, Pune Duration: FTE Degree: Bachelor's or master's degree in a technical field such as Computer Science, Computer Networking, Information Technology, Electrical Computer Engineering, or a similar field. Certifications: CCNA, CCNP, CCIE desired (Routing, Switching, Service Provider). REQUIRED SKILLS: - Must have and should meet all the below standards for qualifying for this role: - Products: Asr9K , NCS - Tech: OSPF, ISIS, BGP, MPLS, L2VPN, L3VPN, Segment Routing, IP RAN front/back haul, Core IP transport Architecture, IOSXR, IOSXE - Consulting SP experience with creating design documents and implementation in SP Core DESIRED SKILLS: - Good to have or value add to this role: - Migration expertise in SP core - Automation: Python, Ansible - Knowledge on Data center and Mobility - Optical knowledge and hands-on skills Mandatory Skills: - Cisco-sdn-network-administration - Scripting: Shell/PowerShell/Python Good to Have Skills: - AWS Infra Services - Cisco DC/Branches Routers & Switches - Cisco Meraki / Velocloud, SDWAN Meraki, SDWAN Viptela

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Description NTT DATA, a part of NTT Group, is a global IT services provider headquartered in Tokyo. We assist clients in transforming through consulting, industry solutions, business process services, digital and IT modernization, and managed services. We are committed to fostering long-term client success and enable both clients and society to confidently navigate the digital future. Serving over 50 countries worldwide, we combine global reach with dedicated local client attention. Work from office only office timing : Between 8:00am to 9:00pm location: Chennai OMR Road required immediate joiner only Role Description: Should have networking technology related experience like., LAN, WAN, ISDN (Integrated Services Digital Network) connections, Router-to-Router VPN, MPLS, LSR, IP, VoIP, LSP, PBX, or Private Branch Exchange, PSTN, etc., Should have dealt with Telecommunication/Network OEM, suppliers like., Bharti Airtel, Reliance, Cisco etc., Product related experience like., Cisco products, Routers, Switches, Point to Point Circuits, MPLS (Multiprotocol Label Switching) After purchase contract management like., Services & Maintenance, SLA’s, Supplier performance. Network Risk Assessments follow-ups with internal departments like., Tax, Legal, Contract etc., End to End process flow of how request come in from requestor and request get closed.

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5.0 - 9.0 years

0 Lacs

haryana

On-site

Head- Products & Solutions- B2B Network The person would be responsible for creating end to end stitched journeys for all Airtel Business Products Private Networks/IoT/MPLS/SDWAN/BoD/ILL/IWAN/FWA. He would be working as a single SPOC for all business teams to understand the market requirement and design the network accordingly. He would be responsible to reach out to the customers to understand their requirement and build solutions. He would be required to simplify, streamline the process and ways of working for existing/upcoming product/solution. Job description To plan the product strategy and get it implemented for all the Airtel Business new products. To lead a team of Network Product Managers to drive all new products and solutions for Airtel Business To build the end to end , complete digital journey at all network touch points for all the products from ideation to planning, delivery and assurance stage. To build a team of SMEs to lead the end to end network journey for all products as Private Networks, SDWAN, IoT, BoD, IWAN, FWA. To drive product development of the digital infrastructure to offer high-quality products to enterprise customers. Digitizing the entire life cycle of the customer journey for all products across B2B. Engage with business teams and customers to understand the market trends and work with NPD CFT to create the new products and solutions accordingly. Skills Good knowledge of industry standards and compliance requirements. Strong leadership skills. Highly analytical. Innovative thinker. Strategic Mindset, Ability to see the - big picture Willingness to take end to end ownership. Excellent knowledge of IoT/Private Network/SDWAN/MPLS/ILL Excellent knowledge of Virtualization and Orchestration Excellent knowledge of Public and Private Cloud setups.,

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Responsibilities • Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. • Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). • Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. • Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. • Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. • Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. • Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). • Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. • Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. • Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. • Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. • Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. • CCNP Equivalent Certifications with around 5 years’ experience. • Should be able to Multitask & involve in multiple projects at a time. • Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏ Mandatory Skills: Cisco Routing and Switching . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 - 7.0 years

22 - 27 Lacs

Bengaluru

Work from Office

Minimum qualifications: Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. 2 years of experience in telecommunications at carrier scale working with optical network infrastructure, transmission systems, layer2/3 routers, and data services. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience in network operations, systematic troubleshooting in IP and Optical environment. Preferred qualifications: Experience in one or more of the following disciplines: Layer 1 optical transmissions systems, layer 3 routing TCP/IP, wireless networking, network design, or operations. Knowledge of NOC/TAC environment managing large-scale optical networks. Knowledge of TCP/IP fundamentals, Layer 2 and Layer 3 network configurations and network routing protocols (e.g., OSPF, IS-IS, BGP, MPLS). Ability to participate in shift work in a network operations center environment. Ability to employ troubleshooting methodology and use of creative problem solving under pressure. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Respond to network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs. Use workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion. Provide remote support for field operations related to network repairs. Participate in 24/7 global team shift rotations. Interface with high-level partners/providers to communicate repair status and updates as needed.

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0.0 years

17 - 19 Lacs

Bengaluru

Work from Office

Minimum qualifications: Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. Experience in network operations, systematic troubleshooting in IP and Optical environment. Experience in telecommunications at carrier scale working with optical network infrastructure, transmission systems, layer2/3 routers, data Services and DWDM. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience with TCP/IP and network routing protocols (e.g., OSPF, IS-IS, BGP, MPLS) and infrastructure with optical network installation, maintenance, and operation. Preferred qualifications: Experience in one or more of the following disciplines: Layer 1 optical transmissions systems, layer 3 routing TCP/IP, wireless networking, network design, or operations. Experience with optical network installation, maintenance and operations for a network service provider or enterprise networks. Understanding of ISP network operations or experience in enterprise/IT network infrastructure support. Ability to use, understand, and navigate EMS and NMS systems to manage optical networks. Ability to employ troubleshooting methodology and creative problem-solving. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Respond to network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs. Use/Develop workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion. Participate in 24/7 global team shift rotations. Provide remote support for field operations related to network repairs. Interface with customers communicating repair status and updates as needed.

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8.0 - 13.0 years

10 - 15 Lacs

Hyderabad

Work from Office

Description JOB TITLE: SENIOR ENTERPRISE SERVICE ENGINEER REPORTS TO: Director - Technical Services, India LOCATION: India DATE: July 2025 Since 1979, Meridian has guided customers in transforming the technology tools and resources they already have into undeniable business value. We do more than help our customers simply buy technology; at Meridian, we partner with our customers to adopt technology to enable their business strategy and growth. Meridian helps maximize the value of technology investments with our technology adoption experts and their 3000+ certifications, flexible consumption and deployment models, contract and service management, global service and support, and custom finance options. POSITION SUMMARY The Sr. Enterprise Service Engineer is an experienced technical resource responsible for developing and implementing end-to-end solutions to complex business networking and communications problems for new and existing clients. This individual s primary responsibility will be to serve our managed service contracts but may occasionally also work with the Project Management Office to staff project-based network implementation work, as well as respond to T&M requests. The Sr. Enterprise Service Engineer is responsible for the entire lifecycle of an engagement (planning to close) to which they have been assigned. Presentations and video conference calls are a critical part of this position. The ability to properly and professionally manage customer expectations and to calmly handle stressful and complex troubleshooting scenarios are requirements of this position. DUTIES AND RESPONSIBILITIES Managed Service Support and Post-Sales (Project) Implementation and Troubleshooting Engage in a timely manner, helping Meridian achieve Service Level Agreements (SLA); Ensure customer documentation is kept up to date; Design and implement, or re-design and troubleshoot complex perimeter and data security solutions including firewalls, intrusion detection / prevention, VPN s, remote access, and monitoring tools, be well-versed around Cisco and/or Palo Alto s security portfolio. Expertise around the specific product list is preferred: Palo Alto, Cisco ASA, Cisco FirePower (SourceFire), Cisco ISE. Troubleshoot complex LAN/WAN infrastructure issues under stressful conditions; Design and implement complex, scalable and highly resilient LAN/WAN infrastructure solutions utilizing products from such manufacturers as Cisco, Palo Alto, etc.; Successfully manage the entire lifecycle of an implementation engagement from Plan to Close; Risk Management Escalate issues to the Project Management Office and to Engineer s Manager before they jeopardize the success or financial viability of an engagement; Participate in quarterly meetings with the Infrastructure team to discuss recent engagements, challenges, and opportunities; incorporate improvements into the pre-sales process. Communications Manage cross-functional interdependencies. Responsible for clear and timely communication to multiple stakeholder groups. Responsible for communicating the details of an opportunity / engagement to both the business and technical teams. Miscellaneous Participate with the Project Management Office in project post-mortems and collaborate on recommendations reports in order to identify successful and unsuccessful project elements; Participate in or lead quarterly business reviews (QBRs) with customers. Perform other duties as assigned. QUALIFICATIONS & REQUIREMENTS 8+ years experience as an IT professional, working hands-on designing, configuring, and installing network solutions (wireless, route/switch, and datacenter), with a demonstrated increase in responsibility over time; Bachelor s degree in a business or IT-related field; CCIE in Security; Palo Alto PCNSE a plus; Proficiency in MS Office (Including Word, Excel, Outlook, Project, PowerPoint, & Visio). Excellent written and verbal communication skills, with the ability to interface at varying and appropriate levels of management; Excellent customer relationship management skills; Ability to break down technical concepts into business term; Strong team player with emphasis on soft skills and relationship building; In-depth knowledge of numerous security technologies including firewalls, intrusion detection, VPN s, remote access and monitoring tools; Significant, hands-on experience with design principles ensuring high availability, reliability and security and the implementation of solutions relying on those principals; Extensive knowledge of current IEEE networking standards and a fundamental understanding of future technologies; Significant, hands-on experience with core distribution and access layer design and implementation strategies; Experience with infrastructure costing and sizing, security infrastructure design, and DR planning; Significant, hands-on experience with Cisco LAN/WAN networking and Internet hardware and software: Network Security : Palo Alto firewalls, Cisco ISE, Cisco ASA, Cisco FirePower Networking : Cisco routing and switching, Cisco datacenter switches, Cisco wireless controllers and lightweight access points, and Cisco routers (ISR, ASR); In-depth knowledge of numerous networking technologies including wireless (a, b, g, n), spanning-tree, routing protocols (EIGRP, OSPF, BGP), various layer-2 and layer-3 LAN/WAN protocols (Ethernet/GigE/10GigE, PPP, HDLC, Frame-Relay, SONET, ATM, MPLS, etc.), load-balancing, content filtering, and monitoring tools; Proven ability to solve complex technical challenges under stressful conditions; Proven ability to manage multiple projects simultaneously; Well organized, thrive in a sense-of-urgency environment, leverage best practices, and innovate through any problem with a can-do attitude; Ability to handle multiple priorities and interruptions with minimal impact on productivity; Demonstrate a high level of independent judgment and initiative; Ability to maintain a flexible work schedule; Ability to obtain and maintain both pre- and post-sales technical certifications from manufacturers (e.g. Cisco, Palo Alto, Juniper, HP, etc.) Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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4.0 - 7.0 years

6 - 9 Lacs

Gurugram

Work from Office

Job Description - Hands-on Experience on Cisco ACI Technology Implementation, Migration and understanding of ACI Architecture along with packet flow. Good knowledge on creating EPGs and Bridge Domains and should have good knowledge of VXLAN technologies. Must be familiar with ACI management like syslog/SNMP/AAA/RBAC/Upgrades of APIC. Should have good knowledge of ACI logical constructs like tenant, AAEP, BD,VRF,EPGs. Hands on SPINE and LEAF switches.

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2.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

This role involves the development and application of engineering practice and knowledge in the following technologies: Standards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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3.0 - 6.0 years

3 - 6 Lacs

Thane

Work from Office

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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3.0 - 6.0 years

3 - 6 Lacs

Pune

Work from Office

> Role Overview As a Network Engineer at Wipro Technologies, you will be at the forefront of our commitment to delivering top-tier technical support and solutions to our clients. Your expertise will be key in troubleshooting and resolving network issues in a timely manner, in line with our stringent service level agreements (SLAs). Every day will present opportunities to strengthen client relationships through your knowledge of order management, communications technologies, and network configurations. In this dynamic role, flexibility in learning will be highly valued as you adapt to evolving product features and industry standards. Your ability to communicate effectively with clients from diverse backgrounds will ensure they feel supported and informed throughout their journey with us. Contributing to client satisfaction will not only enhance your professional reputation, but it will also drive your personal growth within the company. Roles and Responsibilities : Prepare the necessary configuration and validation for new customer installations and changes over live sites, including troubleshooting technical issues as part of 3rd line global support. Knowledge of Cisco hardware, including Nexus, Catalyst, and WLAN. Assume direct responsibility for completion of technical support deliverables as defined in the project plan, which encompasses Cisco routing, switching, and WLAN configuration based on customer requirements. Familiarity with network routing protocols: BGP, EIGRP, OSPF (VXLAN experience is a plus). Conduct data network fault investigations in both local and wide area environments, synthesizing information from various sources to reach effective resolutions. Demonstrate leadership in overseeing networking and facility projects. Ability to manage multiple projects simultaneously while ensuring progress and quality completion. Configuration of routing and switching equipment to meet outlined specifications. Provide remote support for on-site engineers and communicate effectively with customers during installations. Communicate with customers via email and phone to capture initial requirements effectively. Performance metrics will focus on complete and timely delivery aligned with SLA commitments. Involvement in network design, site activation, resolution of various severity level tickets, and deactivation of devices and circuits as needed. Preferred candidate profile: CCNA Global certificate or relevant training is highly desirable. Hands-on experience with firewalls is preferred, ensuring security within network operations. Familiarity with BGP, MPLS, SDWAN (e.g., Viptela, Silverpeak), Wireless (Cradlepoint), and Fortigate devices, as well as Nokia devices. Experience in ISP site installation, test and turn-up (TTU), and network troubleshooting. Additional knowledge regarding CCNP/CCNA standards or equivalent networking knowledge is essential. Comprehensive understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN protocols and demonstrated troubleshooting skills. Mandatory Skills: Order Management(Comms). Ex perience: 1-3 Years. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

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5.0 - 8.0 years

12 - 17 Lacs

Bengaluru

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Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Technical Lead, Premium Network Services (IP) Job ID: 35466 Job Level: PT1 Job Location: Gurugram / Bangalore Function: Chief Operations Office Employment Type: Permanent Working pattern: Hybrid Why we need this role: The primary purpose of this role is to work within a team of highly experienced customer supporting engineers, with responsibility for resolving customer faults and problems occurring on Colt s IP and SDN products and services. This includes end-to-end ownership, co-ordination and management of tasks assigned to other teams and network partners. You will: Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 2nd Level Support. Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European SDWAN Infrastructure and a range of services according to product SLAs, up to 2nd Level Support. Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous Participate in a 24/7 shift pattern Have full knowledge of customers bespoke networks and services Join us and you will be part of a fast-growing community of like-minded experts to grow and learn alongside you in your career. Supports the execution of network operations and services including network surveillance, problem management, incident resolution and customer service assurance. What you will do: Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 2nd Level Support. Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous Participate in a 24/7 shift pattern Have full knowledge of customers bespoke networks and services Providing a professional interface to customers, acting as a Single Point of Contact for all their issues. Build and maintain working relationships with key interconnect partners and vendors Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre Maintain a clear and accurate record of events throughout a fault duration utilising Colt s Remedy based Fault Management System and provide regular updates as and when required Resolve or escalate faults as appropriate, according to product SLAs Technical report generation for customer RFO/RCA requests Technically manage software upgrades in co-ordination with vendor and Colt teams involved What we re looking for: Skills & Experience Must haves: Direct experience in Layer 3 Services and Technologies, including, but not limited to the following: Excellent understanding of IP Fundamentals and various Protocols, including OSPF, ISIS, EIGRP, RIP and BGP Working experience with implementing, diagnosing and troubleshooting IP Access, MPLS and Multicast VPN solutions across a pan European network Multicast Knowledge desirable Understanding the provisioning and maintaining of IP, Ethernet and Optical services across Backbone Networks Excellent knowledge of LAN (Ethernet) based products Experience in working with global providers, NOC and Field operators for technical issues A logical approach to fault finding and troubleshooting Ability to control and co-ordinate complex technical situations in a calm and professional manner Excellent customer facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology. Customer focused and able to communicate effectively skills with all required parties including internal/external network partners and customers Must be able to speak & write fluent in English, second European language would be advantageous Might haves: Formal IT qualification: CCNP, CCSP, CCNA, etc. Exposure to vendor specific Transmission training and technologies Experience with ITIL Telecoms / Computer science degree or equivalent Skills Network Operating Systems Workflow Management Data Analysis Service Level Management Network Operations Standards and Procedures Network Operations Diagnostics Education A bachelor s or master s degree in Business, IT, Computer Science, Telecommunications or a relevant field What we offer you: Looking to make a mark? At Colt, you ll make a difference. Because around here, we empower people. We don t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you ll be encouraged to be yourself because we believe that s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at Our People site including our Empowered Women in Tech.

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8.0 - 14.0 years

11 - 16 Lacs

Hyderabad

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Description JOB TITLE: SENIOR ENTERPRISE SERVICE ENGINEER REPORTS TO: Director - Technical Services, India LOCATION: India DATE: July 2025 Since 1979, Meridian has guided customers in transforming the technology tools and resources they already have into undeniable business value. We do more than help our customers simply buy technology; at Meridian, we partner with our customers to adopt technology to enable their business strategy and growth. Meridian helps maximize the value of technology investments with our technology adoption experts and their 3000+ certifications, flexible consumption and deployment models, contract and service management, global service and support, and custom finance options. POSITION SUMMARY The Sr. Enterprise Service Engineer is an experienced technical resource responsible for developing and implementing end-to-end solutions to complex business networking and communications problems for new and existing clients. This individual s primary responsibility will be to serve our managed service contracts but may occasionally also work with the Project Management Office to staff project-based network implementation work, as well as respond to T&M requests. The Sr. Enterprise Service Engineer is responsible for the entire lifecycle of an engagement (planning to close) to which they have been assigned. Presentations and video conference calls are a critical part of this position. The ability to properly and professionally manage customer expectations and to calmly handle stressful and complex troubleshooting scenarios are requirements of this position. DUTIES AND RESPONSIBILITIES Managed Service Support and Post-Sales (Project) Implementation and Troubleshooting Engage in a timely manner, helping Meridian achieve Service Level Agreements (SLA); Ensure customer documentation is kept up to date; Design and implement, or re-design and troubleshoot complex perimeter and data security solutions including firewalls, intrusion detection / prevention, VPN s, remote access, and monitoring tools, be well-versed around Cisco and/or Palo Alto s security portfolio. Expertise around the specific product list is preferred: Palo Alto, Cisco ASA, Cisco FirePower (SourceFire), Cisco ISE. Troubleshoot complex LAN/WAN infrastructure issues under stressful conditions; Design and implement complex, scalable and highly resilient LAN/WAN infrastructure solutions utilizing products from such manufacturers as Cisco, Palo Alto, etc.; Successfully manage the entire lifecycle of an implementation engagement from Plan to Close; Risk Management Escalate issues to the Project Management Office and to Engineer s Manager before they jeopardize the success or financial viability of an engagement; Participate in quarterly meetings with the Infrastructure team to discuss recent engagements, challenges, and opportunities; incorporate improvements into the pre-sales process. Communications Manage cross-functional interdependencies. Responsible for clear and timely communication to multiple stakeholder groups. Responsible for communicating the details of an opportunity / engagement to both the business and technical teams. Miscellaneous Participate with the Project Management Office in project post-mortems and collaborate on recommendations reports in order to identify successful and unsuccessful project elements; Participate in or lead quarterly business reviews (QBRs) with customers. Perform other duties as assigned. QUALIFICATIONS & REQUIREMENTS 8+ years experience as an IT professional, working hands-on designing, configuring, and installing network solutions (wireless, route/switch, and datacenter), with a demonstrated increase in responsibility over time; Bachelor s degree in a business or IT-related field; CCIE in Security; Palo Alto PCNSE a plus; Proficiency in MS Office (Including Word, Excel, Outlook, Project, PowerPoint, & Visio). Excellent written and verbal communication skills, with the ability to interface at varying and appropriate levels of management; Excellent customer relationship management skills; Ability to break down technical concepts into business term; Strong team player with emphasis on soft skills and relationship building; In-depth knowledge of numerous security technologies including firewalls, intrusion detection, VPN s, remote access and monitoring tools; Significant, hands-on experience with design principles ensuring high availability, reliability and security and the implementation of solutions relying on those principals; Extensive knowledge of current IEEE networking standards and a fundamental understanding of future technologies; Significant, hands-on experience with core distribution and access layer design and implementation strategies; Experience with infrastructure costing and sizing, security infrastructure design, and DR planning; Significant, hands-on experience with Cisco LAN/WAN networking and Internet hardware and software: Network Security : Palo Alto firewalls, Cisco ISE, Cisco ASA, Cisco FirePower Networking : Cisco routing and switching, Cisco datacenter switches, Cisco wireless controllers and lightweight access points, and Cisco routers (ISR, ASR); In-depth knowledge of numerous networking technologies including wireless (a, b, g, n), spanning-tree, routing protocols (EIGRP, OSPF, BGP), various layer-2 and layer-3 LAN/WAN protocols (Ethernet/GigE/10GigE, PPP, HDLC, Frame-Relay, SONET, ATM, MPLS, etc.), load-balancing, content filtering, and monitoring tools; Proven ability to solve complex technical challenges under stressful conditions; Proven ability to manage multiple projects simultaneously; Well organized, thrive in a sense-of-urgency environment, leverage best practices, and innovate through any problem with a can-do attitude; Ability to handle multiple priorities and interruptions with minimal impact on productivity; Demonstrate a high level of independent judgment and initiative; Ability to maintain a flexible work schedule; Ability to obtain and maintain both pre- and post-sales technical certifications from manufacturers (e.g. Cisco, Palo Alto, Juniper, HP, etc.) Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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2.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Position - Salesforce QA (SFDC QA) with Automation (Added advantage) Experience - 6+Years Location - Bangalore A Salesforce QA (SFDC QA) Engineer with automation expertise is highly valuable in ensuring the quality and reliability of Salesforce applications. This role involves testing Salesforce implementations , validating workflows , and automating test cases to improve efficiency. Key Responsibilities: Functional & Regression Testing: Ensure Salesforce applications work as expected across different scenarios. Automation Testing: Utilize tools like Selenium, TestNG, and Apex Test Framework to automate test cases. Integration Testing: Validate third-party integrations with Salesforce. Performance & Security Testing: Ensure the system is optimized and secure. Collaboration with Developers & Admins: Work closely with Salesforce developers and administrators to refine test strategies. Perks & Benefits: Health and Wellness:Healthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & Family:Comprehensive benefits for you and your loved ones, ensuring well-being. Growth Mindset:Continuous learning opportunities to stay ahead in your field. Dynamic & Inclusive:Vibrant culture fostering collaboration, creativity, and belonging. Career Ladder:Internal promotions and clear path for advancement. Recognition & Rewards:Celebrate your achievements and contributions. Work-Life Harmony:Flexible arrangements to balance your commitments.

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4.0 - 7.0 years

6 - 9 Lacs

Gurugram

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Job Title: Senior Analyst - Network Engineer Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE Handling Incident tickets landing to the queue Working on incident, provide break fix and permanent fix to restore production system availability following outages Applying effective risk controls on Vulnerability to identify potential threats and minimize or remove a business impact. Document knowledge articles based on learning from incident / change Create change and manage change life cycle and implement low/moderate risk changes Coordinating with Cisco/Juniper vendors for TAC and RCA Support queue management during Australia business hours On call support during non-business hours Knowledge and abilities Expertise in TCP/IP, routing and switching Strong practical knowledge of implementing/troubleshooting multi-vendor network environments such as Cisco/Juniper etc. Strong hand-on in implementation & troubleshooting of Data Center Networks. Strong knowledge in packet capturing and analysis WHAT YOU WILL BRING 4-7 years Technology experience Hardware - Cisco ISR & ASR routers, Catalyst switches (3750, 4500, 6500), Nexus (9K, 7K, 5K) Routing and Switching Layer 2 protocols (STP, LACP, VPC, VDC, VSS, STP, VxLAN) Routing protocols (BGP, OSPF) Networking protocols (MPLS, IPSec, DMVPN, SNMP) Load Balancer (F5) Service Now

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5.0 - 8.0 years

6 - 9 Lacs

Mumbai

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L2 Network Engineer - ISP Operations (ILL, Broadband, IPTV) Location: Andheri (E), India Work Type: Full-time | Rotational Shifts (24x7) Department: Network Operations / NOC --- Job Summary: We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization. --- Key Responsibilities: Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. Monitor network health using tools like Zabbix and Ticketing tool High8 Troubleshoot escalated issues from L1 NOC, including: Link Down Link flaps BGP/OSPF session drops Latency, Jitter, Throughput or packet loss Customer bandwidth issues Coordinate with upstream providers, vendors, and internal teams for fault resolution. Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.). Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation. Handle planned maintenance, firmware upgrades, and change requests under supervision. Document incidents, RCA reports, and knowledge base articles. Ensure SLA adherence and escalate chronic issues to L3/engineering. --- Skills and Qualifications: Must-Have: 4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network) Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching. Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies. Proven experience on Multicast, STB, CDN, EPG, OTT integration Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration Excellent understanding on L2 & L3 connectivities. Experience with basic Linux commands and scripting (bash/python) is a plus. CCNA or equivalent certification required; CCNP preferred. Analytical and Troubleshooting Skills End-to-end fault isolation (customer premise access core CDN) Analysing latency, jitter, packet loss, throughput Quick correlation of alarms and user complaints RCA (Root Cause Analysis) documentation Platform and Device Knowledge Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes CDN tools: Akamai, EdgeCast, or in-house cache solutions Good to Have: Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools. Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics. Understanding of peering/transit concepts and RIPE/APNIC management. --- Soft Skills: Strong communication and documentation skills. Ability to handle pressure and multitask in a 24x7 environment. Proactive, analytical, and customer-focused mindset.

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10.0 - 15.0 years

22 - 27 Lacs

Chennai

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R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Title Associate Director-IT Infra and Operations Function IT Infra and Operations Location Chennai preferred. Open for NCR/Hyderabad Shift Timings 03:00 PM to 12:00 AM IST The Associate Director Network Operations will lead the design, implementation, and management of a robust network infrastructure to support the organization's operations. This role involves strategic planning, operational oversight, and leadership to ensure the performance, scalability, and security of network systems. The individual will also manage a high-performing team, vendor relationships, and contribute to the alignment of network services with organizational goals. Key Responsibilities: Network Operations Management: Oversee the day-to-day operations of the enterprise network infrastructure, including LAN/WAN, wireless, voice, and security systems. Ensure maximum network uptime, performance, and reliability through proactive monitoring and issue resolution. Develop and implement operational best practices and policies to enhance efficiency and security. Leadership and Team Management: Lead and mentor a team of network engineers and administrators to achieve operational excellence. Foster a collaborative and high-performance culture within the network operations team. Manage workload prioritization, performance evaluations, and professional development of team members. Strategic Planning and Execution: Collaborate with senior leadership to develop and execute the network infrastructure roadmap in alignment with business objectives. Identify emerging technologies to enhance network capabilities and recommend upgrades or improvements. Plan and execute large-scale network projects, such as data center migrations, WAN transformations, and SD-WAN implementations. Vendor and Stakeholder Collaboration: Manage relationships with vendors and service providers, ensuring SLAs are met and costs are optimized. Work with cross-functional teams to align network solutions with business and IT goals. Act as an escalation point for critical network issues and collaborate with stakeholders to resolve them. Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure compliance with industry standards, regulations, and organizational policies. Conduct regular network audits and risk assessments. Budgeting and Reporting: Prepare and manage the network operations budget, ensuring cost-effective solutions and resource allocation. Provide regular reports and updates to senior leadership on network performance, incidents, and initiatives. Qualifications and Skills: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). Professional Experience: 10+ years of experience in network operations, with at least 3 years in a leadership role. Strong expertise in enterprise-level networking technologies (Cisco, Juniper, Palo Alto, etc.) r1rcm.com Facebook

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2.0 - 4.0 years

4 - 8 Lacs

Bengaluru

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Job Title: Network Engineer Network Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Responsibilities & requirements This is a hands-on technical role. Independently own the Network Infrastructure support solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met Responsible for performance analysis, proactive troubleshooting, and capacity planning for the Network platforms. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Experience & Qualifications 2-4 years of experience in design, deploy & manage IPv4/IPv6 networks(Routers/Switches/Firewalls and WiFi Solution) Platform knowledge on Juniper /Aruba/ FortiGate/Cisco Solid understanding of IP/MPLS and Ethernet technologies. Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc). Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys) Proven experience in network management & Expert knowledge of network analysis tools ( Nagios, Zabbix, etc) Hands-on experience with Protocol Analyzer tools & debugging tools. Hands-on experience with BGP, OSPF configuration Experience with firewalls, VPN's, remote implementation, troubleshooting, and problem resolution is desired Knowledge on Linux Platform. Engage with vendors. Good communication skills Familiarity with backup and recovery process, software and methodologies Candidates with Multi-platform skills are preferred. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

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5.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job description: Job Description Responsibilities • Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. • Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). • Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. • Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. • Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. • Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. • Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). • Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. • Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. • Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. • Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. • Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. • CCNP Equivalent Certifications with around 5 years’ experience. • Should be able to Multitask & involve in multiple projects at a time. • Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏ Mandatory Skills: Network Data Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 6.0 years

8 - 12 Lacs

Gurugram

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Your Role and Responsibilities As a Network Engineer specializing in Radware Load Balancer and Web Application Firewall (WAF) solutions, you will play a critical role in ensuring optimal network performance, security, and reliability. Your responsibilities include: Load Balancer Management: Deploy, configure, and maintain Radware Server/Link Load Balancer solutions for high availability. Design and implement load balancing solutions aligned with business needs, collaborating with network engineers and system administrators. Monitor and troubleshoot network issues related to load balancing, ensuring timely resolution. Conduct regular audits and assessments to optimize load balancer configurations. Provide technical support and mentorship to junior team members. Stay updated on industry trends and best practices in networking technologies. Web Application Firewall (WAF) Administration: Oversee the deployment, configuration, and management of Radware WAF solutions. Ensure the secure operation and maintenance of WAF infrastructure. Monitor WAF alerts and incidents to protect web applications from cyber threats. Investigate and respond to security incidents involving WAF. Develop and implement security policies to safeguard web applications. Conduct periodic security audits and assessments to maintain compliance. Work closely with IT and security teams to integrate Radware WAF into the cybersecurity architecture. Optimize WAF policies to reduce false positives and improve accuracy. Provide training and documentation for WAF management and promote security awareness within the organization. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 4 to 6 years of hands-on experience with Link Load Balancer (LLB) solutions. Strong understanding of WAN connectivity optimization, failover management, and ISP link aggregation. Expertise in troubleshooting and performance tuning of load balancing solutions. Radware LB certification Preferred technical and professional experience Experience in hybrid cloud or multi-site network architectures. Knowledge of MPLS, SD-WAN, and WAN optimization tools. Familiarity with network audits and compliance initiatives (ISO, PCI, etc.) Should be BE/B.Tech /MCA/BCA

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15.0 - 20.0 years

16 - 20 Lacs

Bengaluru

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As a Practice Manager/Delivery Consultant, you will work very closely with IBM customersand partners across GEOs to design, deliver, and optimize IBM Technology solutions that align with customer’sgoals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you will collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. 12 – 15 years of experience in IT services organisation and with at least 3 years in managing /supporting project delivery. Proven track record of managing large-scale enterprise implementations and support programs. Strong understanding of IBM Integration Portfolio suite of products - IBM MQ, IBM APIC, ACE (App Connect Enterprise), IBM CP4I (Cloud Pak for Integration), etc and flair understanding of Red Hat OpenShift Container Platform and Application Runtimes Excellent leadership, communication, and stakeholder management skills. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Practice Leadership & Strategy: Drive innovation, standardization, and continuous improvement across delivery methodologies for IBM Application Integration Portfolio suite of products. Collaborate with sales, pre-sales, and product teams to align delivery capabilities with business growth. Delivery Management Oversee end-to-end delivery of implementation, customization as per agreed contract. Ensure projects are delivered on time, within scope, and with high customer satisfaction. Establish and monitor KPIs, SLAs, and quality metrics for delivery performance. Team & Talent Management Lead, mentor, and grow a team of technical consultants and implementation specialists. Foster a culture of learning, collaboration, and accountability. Drive talent acquisition, onboarding, and career development initiatives. Client Engagement & Escalation Management Build and maintain strong relationships with key clients and stakeholders across GEOs/Markets. Ensure proactive communication and stakeholder alignment throughout the delivery lifecycle. Financial & Operational Oversight Manage resource utilization, and operational efficiency. Optimize delivery models (onshore/offshore/hybrid) for scalability and cost-effectiveness. Preferred technical and professional experience IBM certifications in relevant technologies. Experience working in a global delivery model Exposure to automation, application modernization of legacy IBM applications.

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3.0 - 6.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,Bachelor Of Comp. Applications,Bachelor Of Commerce Service Line Cloud & Infrastructure Services Responsibilities Extensively working on Ansible automation to automate network provisioning and changes. Experience in CI (Continuous Integration) and CD (Continuous Deployment) methodologies using ansible and Gitlab. Ability to build deployment, build scripts and automated solutions using shell scripting and Python. Hands on experience with creating Jinja2 Templates in ansible scripts. Experience in creating, debugging, diagnosing, troubleshooting, build scripts written in Yaml/yml onLinux platform. Build and deployments under different testing environments starting from development to staging and production. Extensively working on Ansible automation to automate network provisioning and changes. Hands on experience on ansible network Cisco IOS, EXOS, Aruba, WLC modules. Hands and experience on Ansible concepts - creating Roles, loops, handlers, collections, modules, inventory, hostvars, groupvars, ad-hoc commands. Additional Responsibilities: Ansible/Python CertificationRHCE, Shell script, Linux/Unix, Good understanding of IT Service Management Worked on router/hub/switch configuration, network implementation and troubleshooting. Preferred Skills: Technology-Open System-Shell scripting Foundational-Configuration Management-Configuration Management-Ansible Technology-Machine Learning-Python Domain-SDN-NFV-Network Automation Tools-Ansible

Posted 2 weeks ago

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