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5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Mandatory - Routing , switching , sdwan , Wireless experience and CCNP certified Location HYD only Exp - 10+ year rates including mark up - 150 K - 160 K Sr Network Engineer Position Bachelors degree in technology or any other bachelors degree ~10 years of Enterprise / Telecom Network infrastructure relevant experience. Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained. Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure. Excellent interpersonal skills needed to work with various levels of technical staff members. Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines. Work with internal customers in managing requests/changes/incidents for your areas of work. Work with global teams to provide support and complete IT projects. Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines. Self-motivated, constructive and positive attitude. Possess good understanding of infrastructure management processes; knowledge on ITIL framework. Skills: Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment. Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, VPN. Good knowledge on automation / scripting and ability to automate repetitive tasks. Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS). Knowledge in working with SDWAN products (SilverPeak). Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands. Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management) Expert level knowledge in working with various routing protocols such as BGP, OSPF. Hand-On experience working with a large Infoblox and Aruba ClearPass deployment. Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP. Recognize the importance of customer focus and/or of serving the needs of the end user. Productivity ToolsWord, Excel, PowerPoint & Visio. Certifications CCNP Certification would be an added advantage. Responsibilities 24x7 Remote Network Monitoring & Management. Own the networking issues connecting and supporting the corporate and shared network environment. Drive critical issue resolution/Break-Fix for P1/P2 issues. Coordinate and work with the external vendors for various operational issues and projects. Provide hardware support & maintenance for all networking components. Manage existing and new networking solutions, including monitoring the network stability and uptime. Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required. Handle escalated issues from L1/L2 team and provide timely resolution. Responding and documenting outages and circuits down through incident reporting. Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process. Interact with various internal users in evaluating the needs and building a right solution to meet the requirements. Documentation and change control. Mentor junior team members and provide guidance in various change tasks. Monitor event logs and services to be proactive in identifying potential issues. Attend scheduled network change calls impacting the network availability. Shift Handover and Shift Updates. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.
Posted 2 weeks ago
3.0 - 8.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Greetings from Tata Consultancy Services!! We are hiring : Network Administrator Experience : 3 to 8 years Location : Indore Required Technical Skill Set: Routing, Switching, CCNA, CCNP,Palo Alto Firewalls, Load Balancers (F5),Cisco Must-Have Cisco Routers, Cisco Catalyst & Nexus Switches LAN/WAN (MPLS, SDWAN) Firewalls Network Diagrams (Visio) Palo Alto Firewall Load Balancers (F5 Responsibility of / Expectations from the Role Excellent Communication and Articulation Skills System Design Expertise Understanding of Telecom business processes Result Orientation to close the design Eye for details – follow up tracking
Posted 2 weeks ago
5.0 - 10.0 years
45 - 50 Lacs
Gurugram
Work from Office
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: We are looking for Software Engineers to join our engineering team. You will be responsible for the design, development, and delivery of high-quality, robust, and scalable software components for Cienas routing platforms. This role requires a strong understanding of routing protocols, hands-on software development experience, and the ability to drive technical solutions in a fast-paced environment. The Must Haves: Required Skills A minimum of Bachelor s/master s degree in computer science/engineering or equivalent degree with 5+ Year of relevant experience. Excellent analytical, problem solving and programming skills (C, C++, Python) In-depth understanding of Linux OS and open-source software development. Experience in designing and developing L2/L3 networking technologies. Familiarity with manageability frameworks such as Yang/XML. Proficiency in using the Atlassian tool suite, Git, and Jenkins. Self-motivated with a strong sense of ownership and excellent teamwork and collaboration skills. Openness to continuous learning and self-improvement. Excellent communication and technical documentation skills. Required Experience Protocol Proficiency: Good in-depth understanding and hands-on experience with one or more of the following protocols: MPLS(RSVP-TE, LDP)/ISIS , BGP and other dynamic routing protocols. #LI-HK1 Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Posted 2 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Network Data Admin. Experience5-8 Years.
Posted 2 weeks ago
8.0 - 10.0 years
12 - 16 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience8-10 Years.
Posted 2 weeks ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Job Title : System Engineering - Network Ops Entity : MSS Line of Business/Department :TSG Location : Bangalore /Gurgaon Full Time / Part Time: Full Time Reporting to : VP Skills And Competencies 3+ years’ experience in global network operations team Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Network security: Understanding of network security principles and practices, including access control and information transfer policies Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the company’s security team Liaise with vendors and other IT personnel for problem resolution Implement global risk controls / security measures and best practices to manage risk. Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Conduct regular system audits and security assessments. Participate in on-call rotation, weekend changes and provide after-hours support. Leads service recovery from major incidents and facilitates mitigation within the SLO targets. Identify root cause and implement permanent solutions. Develop and maintain documentation for application configurations, processes, and procedures including SoPs Provide expert technical support and solve complex problems Provide training to end-users and other team members as needed Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes. Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics. Drive continuous improvement through the adoption of automation and orchestration. Identify opportunities to optimize performance, reliability, and cost. Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Network Support Engineer with a focus on supporting the Enterprise network and faster resolution of incidents or tickets related to networks.. As a key member of our global network operations team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability.
Posted 2 weeks ago
4.0 - 5.0 years
10 Lacs
Gurgaon
On-site
Network Engineer We are hiring a Network Engineer to support, maintain, and enhance our enterprise network infrastructure. You will be responsible for implementing network solutions, troubleshooting issues, ensuring security, and working closely with ICT teams globally to maintain high availability and performance of network services. Key Skills & Technologies: Strong knowledge of IP networking, TCP/UDP, and the OSI model Hands-on experience with: Cisco routers, switches, ASA firewalls OSPF and BGP routing protocols VPN and MPLS networks Network security (e.g., 802.1x, Cisco ISE, Palo Alto NGFW) Wireless technologies (e.g., Wi-Fi, RF, mesh networks, surveys, spectrum analyzers) Experience with VoIP and cloud-based network services (AWS, Azure, or GCP) Understanding of hierarchical network design and industry cabling standards Use of network monitoring and incident management tools Qualifications & Experience: Bachelor's degree in Information Technology or a related field Advanced Cisco certifications (e.g., CCNP, CCIE, CCDP, CCENT) 4-5 years of enterprise network engineering experience Experience in high-availability networks, Disaster Recovery (DR) setups, and global ICT environments Key Responsibilities: Troubleshoot and maintain enterprise networks (MPLS, VPN, wireless mesh) Monitor network performance, resolve incidents, and support 24/7 operations Implement network security policies and standards Document processes and maintain up-to-date network diagrams Collaborate with ICT teams and external service providers Support cloud-based application connectivity and network integration Provide L2/L3 network support and assist in disaster recovery and high availability setups Job Types: Full-time, Permanent Pay: Up to ₹1,000,000.00 per year Schedule: Day shift Monday to Friday Experience: Cisco ASA: 4 years (Required) Juniper: 4 years (Required) Palo Alto: 4 years (Required) checkpoint: 4 years (Required) Work Location: In person
Posted 2 weeks ago
8.0 - 10.0 years
0 Lacs
Patna Rural
On-site
Job Req ID: 47358 Location: Patna, IN Function: Technology/ IOT/Cloud About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role GIS & Deployment Engineer Job Level/ Designation M1 Function / Department Circle –Technology (Fiber Management) Location Patna Job Purpose Responsible for regional Own & IRU route rollout as per AOP target. Responsible for new fiber pair readiness to meet Mobility & Enterprise requirement. Enhanced responsibility and accountability due to inhouse operations Key Result Areas/Accountabilities Digitize fiber assets by onboarding GIS tool and route mapping. Define blue print for fiber digitization – automation of patrolling, splicing, visibility of all maintenance staff in Apps etc. Digitization of ROW/Permissions/HOTO etc.Procurement and reconciliation of OFC project materials along with SCM & Vendor Use GIS tools for planning of own & IRU routes, new POP rollout etc Ensure ROW compliance including all statutory payments Deliver Own and IRU routes to meet site, enterprise, Optics & IP/MPLS network rollout targets. Finalize fiber rollout vendors along with SCM & planning to meet the rollout requirement. Delivery of Project rollout Core Competencies, Knowledge, Experience Proficiency in understanding overall transport NW architecture and key cost drivers. Strategic mind bend and understanding of overall mobility and enterprise Network Sound understanding of Capex & Opex and budgetary skills to derive best out of NW at lowest possible cost. Should employ a specific time management strategy to ensure closure of fiber projects on fixed time periods. Proficiency in Excel and presentation Must have technical / professional qualifications Should have B.tech/B.E 8-10 years of Telecom experience Experience of working in GIS platform Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 2 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
1.Timely preparation of business cases for margin approvals for all products and services 2. Margin Sheet analysis, Cost analysis, T& C and BOM finalization 2. Preparing and finalizing rate cards/contracts for various customers 3. Coordinating with vendors/SCM for best rates for network equipment 4. Coordinating with feasibility team to provide most cost effective solution to sales team. 5. Coordinating with sales team to understand customer requirement and budget and provide best fit budgetary/final quotes. Customer Commercials and Proposals 1 6.Coordinating among the different departments(NOC, Projects, Service Assurance, Engineering teams) for giving techno- commercial amicable solutions 7.Captiring all request from Sales, customer & assigning to relevant team members, tracking for early closure & maintaining daily tracker report 8.Preparing Techno-commercial offer document for end customers with Network diagrams Customer Contract renewals (Retention) Customer retention program based on annual renewals & upgrade requirements of existing customers by providing timely margin approvals. 2 1. Bid Synopsis (Preparation of pre bid queries) 2. Preparation of final Bid submission document based on eligibility criteria. 3. Techno Commercial Proposal Document preparation with inputs from commercial and technical teams. Bid Management/Special Projects 3 4. Coordinating with legal and financial team (TDN/TIL) for bid related eligibility criteria fulfillment. 4 Identifying new Products & Vendors for improving our Product Portfolio & carrying our POC(Proof of Concept) with vendors New products & POC Skill Set : • Candidate with Excellent communication & Presentation skills with sound Networking knowhow & Flair for Network Solutions & Products(MPLS, Internet Lease Line, Broadband, Wi-Fi, Cloud Based Contact Center, Router, switches etc). Tuesday, May 13, 2025 Page 1
Posted 2 weeks ago
12.0 - 14.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Network Architect you will be responsible for delivering high-level network consulting services, analysing complex network requirements, and recommending tailored solutions for clients. Responsibilities: Engage with clients to understand their business objectives, technical requirements, and network architecture needs. Conduct thorough audits and assessments of existing network infrastructure, identifying areas for improvement and potential risks. Design & implement customized network solutions aligned with client requirements, industry best practices, and technology trends. Develop detailed network design documents, including diagrams, configurations, and migration plans. Oversee the deployment and configuration of network solutions, ensuring successful deployment within defined timelines. Provide technical guidance and troubleshooting expertise to resolve complex network issues. Conduct network performance analysis, monitoring, and capacity planning to optimize network performance and scalability. Stay updated with emerging technologies and industry trends related to modern networks and make recommendations to enhance the network infrastructure. Collaborate with cross-functional teams, including project managers, engineers, and system administrators, to ensure successful project delivery. Mentor and guide junior network engineers and technicians. Requirements: Bachelor’s degree in computer science, Information Technology, or a related field. 12-14 years of experience in network consulting, design, and implementation, preferably in a client-facing role. Strong knowledge in network fundamentals, including OSI & TCP/IP model, subnetting, Layer-2 and Layer-3 technologies, etc Proficient in network protocols and technologies such as TCP/IP, DNS, OSPF, BGP, MPLS, VLANs, VPNs, and firewalls. Hands-on experience with network equipment from leading vendors, such as Cisco, Juniper, Arista, etc. Proficient in security elements such as firewalls, IDS/IPS, etc. Strong expertise in modern network technologies, including but not limited to SD-WAN, virtualization, cloud networking, software-defined networking (SDN), and network automation. Expertise on Ansible for seamless automation of IP network configurations, optimizing the deployment and management of networking infrastructure. Expertise on Terraform to define and provision IP network resources, ensuring consistent and scalable network architectures. Proficient in cloud networking technologies and Secure Access Service Edge (SASE). Familiarity with network monitoring and management tools, such as Wireshark, SolarWinds, ThousandEyes, LiveNX etc. Excellent analytical and problem-solving skills, with the ability to assess complex network requirements and propose effective solutions. Strong communication skills, capable of articulating technical concepts to both technical and non-technical stakeholders. Industry certifications from vendors like Cisco, Juniper, Zscaler, Palo Alto, Fortinet etc. are highly desirable. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 2 weeks ago
9.0 - 14.0 years
15 - 30 Lacs
Bengaluru
Work from Office
We are looking for an experienced Senior Network Engineer with strong expertise in SD-WAN and extensive background in enterprise and telecom network infrastructure. This role involves supporting and monitoring our global network infrastructure to ensure high availability and reliability. Position Requirements Bachelors degree in Technology or any related field. Minimum 9 years of experience in enterprise or telecom network infrastructure. Excellent communication skills (written and oral), with the ability to effectively interact with both technical and non-technical staff. Strong presentation skills, quick learner, self-initiated, and a team player. Open to working in shifts to provide 24x7 support and monitoring. Strong interpersonal skills to collaborate with diverse teams. Exceptional analytical and problem-solving capabilities with demonstrated ability to meet deadlines. Experience managing requests, changes, and incidents for network infrastructure. Ability to work with global teams on IT projects. Strong time management skills to handle multiple tasks and meet tight deadlines. Self-motivated, constructive, and positive attitude. Familiarity with ITIL framework and infrastructure management processes. Technical Skills Expertise in troubleshooting large data center and WAN network environments. Proficient in Routing, Switching, Wireless, Load Balancers, WAN Optimizers, DNS, DHCP, VXLAN, and VPN. Knowledge and hands-on experience with automation/scripting for task automation. Expert knowledge of at least one major cloud technology: Azure, AWS, or GCP . Hands-on experience with SD-WAN products such as SilverPeak . Deep understanding of network device administration: Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless. Experience with Fiber Optic networks, MPLS/WAN/LAN management. Expert level knowledge of routing protocols like BGP and OSPF. Experience with large deployments of Infoblox and Aruba ClearPass. In-depth knowledge of network protocols including VRRP, HSRP, STP, LACP, SNMP. Strong customer focus and end-user service orientation. Proficiency with productivity tools: Word, Excel, PowerPoint, and Visio. Certifications CCNP certification or equivalent is highly desirable. Responsibilities 24x7 remote network monitoring and management. Ownership of network issues and providing support for corporate and shared network environments. Drive resolution for critical P1/P2 network issues (Break-Fix). Coordinate with external vendors on operational issues and projects. Provide hardware support and maintenance for all networking equipment. Manage existing and new networking solutions, ensuring network uptime and stability. Lead network-related projects like site expansion, hardware refresh, and technology upgrades. Handle escalations from L1/L2 teams and provide timely resolutions. Document outages and circuit downtimes; manage incident reporting. Identify corrective actions for critical incidents and lead problem management efforts. Collaborate with internal users to assess network needs and design solutions. Maintain comprehensive documentation and change control processes. Mentor junior engineers and provide guidance during network changes. Monitor event logs proactively to identify and resolve potential issues. Attend and actively participate in scheduled network change meetings. Ensure proper shift handover and timely updates between shifts. Additional Information Night shift or rotational shift hours. 5 days work week. Cab facility will be provided for commuting. Virtual Interview
Posted 2 weeks ago
5.0 - 10.0 years
6 - 16 Lacs
Noida
Hybrid
About this opportunity: This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. • Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. • Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). • First point of contact for support of any alarm/event/KPI related issues. • Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). • Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). • Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. • Node health checks and backups & trouble-shoot the deviation identified. • Sharing details for MIR & CSR to respective teams. • End to End Network Understanding. • 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. • Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. • IP Security protocols- IPSEC, GRE, VPN, CGNat. • CISCO FTD is required , Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. • Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). • Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. • Good Communication & trouble-shooting skills. • 5-14 years of relevant in IP Domain
Posted 2 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
BSG consultant team is involved in supporting the Sales team in understanding and meeting customer connectivity/solution requirements right from the presales stage to the project execution stage. Conceptualize & develop large and complex techno-commercial proposals & solutions, across verticals, using existing or new technologies Customer engagement , develop large transformation projects and total network outsourcing projects Design of profitable, optimal and replicable Technical Solutions Technical Presentation to customer Conceptualize and co-create solutions , have impactful discussions and presentations to CxO level Closely work with cross functional teams and stich solutions end to end Technical Proposal creation - Analyze customer’s price expectations, indicate technical options in optimized offering The said MRF is for BSG solution Architect a technology expert who is responsible for designing Technical and commercial solution for the Enterprises and Govt RFPs. Deliverables (Maximum 5-6 key responsibilities) Expected Key Results Activities Order Booking · Funnel Creation and carry out business development activity · Capability/Product presentation · Techno- Commercial Solution creation for Govt RFP · Technical Account Management – Enterprise & Govt Accounts Integrated Solutions · Technology Expertise in IT Networking, Collaboration, Enterprise Mobility, DCMS & Cloud · Creating solutions on multiple products · Interaction with Internal teams i.e Products , Networks, · Technical discussion with OEMs and SIs Case Studies and Capability building · Training to sales team · Create new case studies · Build capabilities for self and internal cross functional teams Decision level Prime: Final Decision Making authority, accountable to the Management 1) Technical Solution 2) Product recommendation Shared: Decisions reached jointly with peers on a collective basis 3) Feasibility Planning 4) Commercials Contributory: Makes a major contribution to a decision or policy judgment reached by others 1) Techno commercial proposal Demostrate (Key competencies) Technical Domain Expertise – IP, IOT/M2M, Security, Managed Mobility, NIPS, MPLS , VSAT and Data Center & Managed Services Communication and Presentation Customer Focus Business Excellence and Innovation Energy and Passion Ability to learn Educational Level BE / Diploma in Computers, Electronics & Telecommunications/Information Technology / MBA in IT. Industry Certifications: CCNP, CCDP or equivalent industry certification Working Experience Must have: Telecom, Presales , Excellent Communication and presentation Skills
Posted 2 weeks ago
10.0 - 15.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0525-1219 Employment Type: Full Time Position Description: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Your future duties and responsibilities: Job Title: Core Network Engineer Position: Associate Consultant Experience:10 to 15 Years Category: IT Infrastructure Main location: Bangalore/Chennai/Hyderabad Position ID: J0525-1219 Employment Type: Full Time Job Overview: We are looking for a Networks Expert to join our IT Consulting Business Unit, specializing in network strategy, solution design, and network management systems (NMS). The ideal candidate should possess a strong understanding of networks, both wired and wireless, and be capable of providing expert consulting to telecom clients. This role is critical in responding to RFPs (Request for Proposals), advising clients on network transformation, automation, and AI-driven analytics, and recommending COTS (Commercial Off-The-Shelf) solutions for network management. Key Responsibilities: 1. RFP Response & Network Consulting Analyze and interpret telecom RFPs related to network infrastructure, automation, and digital transformation. Assess the current network landscape of telecom clients and propose improvements. Develop network transformation strategies, including migrating from wired to wireless networks. Provide recommendations for COTS network management solutions to enhance operational efficiency. 2. Network Strategy & Solution Design Design end-to-end network solutions, incorporating WAN, LAN, RAN, and core network architecture. Offer strategic consulting on network modernization, optimization, and automation. Develop roadmaps for network evolution, digital transformation, and AI-driven network analytics. Recommend best practices for integrating OSS/BSS platforms into telecom networks. 3. Network Automation & AI/Analytics Implementation Guide clients on network automation strategies, including SDN (Software-Defined Networking) and NFV (Network Functions Virtualization). Identify AI and machine learning use cases for predictive maintenance, anomaly detection, and network optimization. Implement analytics-driven insights for network performance management and fault detection. 4. Core Network Expertise & Technology Advisory Provide technical expertise in wired and wireless networks, including 5G, LTE, fiber optics, and enterprise networking. Advise on best practices for core network architecture, IP/MPLS networking, and telecom protocols. Stay updated on emerging telecom technologies and industry trends to support clients with future-proof solutions. Required Qualifications: 10+ years of experience in network engineering, network solution design, and consulting. Strong expertise in network management systems (NMS), WAN, LAN, RAN, and core network concepts. Hands-on experience in wired and wireless network technologies is a plus. Proven ability to respond to RFPs, create proposals, and develop network transformation strategies. Experience in network automation, AI-driven analytics for network management, OSS/BSS solutions. Knowledge of SDN, NFV, cloud networking, and virtualization. Strong communication and stakeholder management skills for client engagement. Preferred Qualifications: Experience working in IT consulting firms with telecom industry clients. Knowledge of AI/ML implementation in network management and analytics-driven operations. Familiarity with COTS network management solutions and vendor evaluation. Certifications such as CCNP, CCIE, JNCIP, AWS/Azure Networking, or SDN-related certifications are a plus. Key Skills: Network Strategy & Consulting Network Solution Design (WAN, LAN, RAN, Core Networks) Telecom Network Automation & AI-Driven Analytics Wired & Wireless Network Technologies Network Management Systems (NMS), OSS/BSS SDN, NFV, Cloud & Virtualization RFP Response & Proposal Writing COTS Network Management Solutions Client Engagement & Stakeholder Communication #LI-SA19 Skills: Network Administration Network Architecture Artificial Intelligence Cloud Computing Network Security What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Description: In this position this person will work within the IP Operations Tier 2 team o perating and maintaining a wide array of network elements both virtual and non-virtual. Those elements consist of Juniper MX960’s, F5 BigIP LTM/GTM, Cisco IOS/NXOS, HP6125/Flex10 and Nokia VMTR’s. This person will in a BAU role take SMOPs provided by engineering teams, analyze them for accuracy and implement within the network ensuring no adverse impact to existing services. This person works in a break fix role and will run point on any trouble reported either via a ticketing system or otherwise. They will analyze the trouble and formulate a course of actions to resolve the trouble mitigating or preventing the impact. This person will work with ATS Tier 3 support, Tech Arch, and the vendors to implement patching and security tooling, new implementations and design changes to existing network designs on platforms such as Juniper MX960 and F5 LTM in the EPC Core Network within AT&T Mobility Service Operations. The role is in a 24x7 environment supporting all owned elements within the NTC comprising the EPC. The successful candidate for this position should have 3+ years' experience operating and maintaining JUNOS, Cisco IOS/NXOS, F5 BigIP. Deep understanding of layer 1-7 technologies. Example: STP, RSTP, OSPF, BGP (emphasis placed on understanding community values and tagging), MPLS, IPSEC, layer 4-7 load-balancing. 2+ years of experience implementing and/or managing FirstNet requirements, or other US Government security requirements. 2+ years' experience as an admin on Linux operating systems. Strong ability to troubleshoot complex technical and compliance issues Ability to work in a fast-paced environment while maintaining focus on goals Additional useful experience includes: 2+ years of experience implementing ASPR requirements Experience in a Cloud environment (AT&T AIC or Network Cloud, Azure, etc.) Experience using the following tools is desired: Ansible AOTS-Mobility Terminal Emulator with multiple machine implementation Ped-WO (IWOS) AOTS-Change Mgmt AT&T CSO Tools used for ASPR compliance (SACT, Sensage, MUAM, allmid, etc.) Required Qualifications - 3+ years' experience Linux/Unix Skills (RedHat and Ubuntu) Strong troubleshooting skills Knowledge of mobility architectures Desired Qualifications - Bachelors degree in Math, Science, Engineering or equivilent related network experience Knowledge of Network Planning, Engineering, Construction and Mobility architectures Knowledge of cloud applications/networks, including Openstack, VMWare, Azure and Kubernetes Scripting knowledge such as Ansible and Python Certifications desired but not necessary (CCNA, CCNP, JCNIA, JCNIP) Excellent working knowledege of Cisco IOS, NX0S, Junos, F5 BIGIP(LTM/GTM) and F5VvE BIGIP. A foundational understanding of SDN networks understanding concepts of Virtual vnfs, Juniper Contrail, and spine/leaf architectures. Technical writing skills Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Posted 2 weeks ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title - Network Engineer Location - Gurugram Department - IT/Networking Reports to - Network Operations Manager/IT Manager Job Overview The Network Engineer is responsible for handling complex network issues and providing high-level support for escalated incidents. The role requires expertise in designing, implementing, and maintaining the enterprise network infrastructure. This position involves troubleshooting network systems, addressing security vulnerabilities, optimizing performance, and ensuring business continuity. Key Responsibilities Network Design and Implementation Design, configure, and deploy complex Layer 3 routing and switching networks, including BGP, OSPF, and EIGRP. Develop and implement network architecture and engineering plans. Collaborate with IT teams to integrate and optimize network solutions. Advanced Troubleshooting and Support Provide support for escalated network issues from L1 and L2 engineers. Troubleshoot and resolve complex network outages, performance issues, and configuration errors. Perform root cause analysis (RCA) for network incidents and outages. Monitoring and Optimization Monitor network performance and perform capacity planning to ensure network reliability and scalability. Implement traffic engineering solutions and QoS configurations. Conduct periodic audits and optimizations of existing network infrastructure. Security and Compliance Ensure network security through the implementation of firewalls, VPNs, and IPS/IDS solutions. Enforce security policies and procedures for network devices. Perform vulnerability assessments and patch management on networking hardware. Collaboration and Documentation Work closely with vendors and service providers to troubleshoot and resolve network issues. Document network diagrams, configurations, and procedures for future reference. Collaborate with cross-functional teams to ensure smooth project execution. Technology and Standards Stay updated with industry best practices and emerging technologies. Evaluate and recommend new networking technologies, solutions, and services. Qualifications and Skills Education - bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Experience 5+ years of experience in network engineering, with at least 2 years in an L3 role. Strong knowledge of routing and switching protocols such as OSPF, BGP, EIGRP, MPLS, and VRF. Experience with network firewalls, VPNs, IDS/IPS, and other network security protocols. Certifications (Preferred) Cisco Certified Network Professional (CCNP) or equivalent. Other relevant certifications (e.g., Juniper, Fortinet, Meraki, AWS networking, etc.). Technical Skills Proficiency with Cisco, Juniper, and other network devices. Deep understanding of WAN, LAN, and data center technologies. Experience with network monitoring tools (e.g., SolarWinds, Wireshark, PRTG). Familiarity with cloud networking solutions and SD-WAN. Soft Skills Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Ability to work under pressure in high-stakes environments. Self-motivated and capable of working independently. Additional Information Work Environment - In Office Work Schedule - 24X7 Shift Hours
Posted 2 weeks ago
6.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Kyndryl IT, Other Engineering Bengaluru, Karnataka, India Hyderabad, Telangana, India Gurugram, Haryana, India Chennai, Tamil Nadu, India Mumbai, Maharashtra, India Noida, Uttar Pradesh, India Pune, Maharashtra, India Posted on Jun 24, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Expertise 6+ years of experience focused on network support, configuration, and implementation. 6+ years of experience in core switching, routing, MPLS, and firewalls. Networking and security architecture and engineering support experience across local, regional, and global domains. Ability to effectively execute multiple IT projects and deadlines with limited supervision. Preferred Technical And Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience. Experience with design and implementing Software Defined Network (SDN) and large complex networks. Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl
Posted 2 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Team The Voice Client team delivers crucial voice call capabilities for our customer call/contact centre solutions. Our focus is on smooth and high audio quality to enhance the customer experience. This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Responsibilities: Interface directly with customer’s telecom engineers and IT teams to deploy customized solutions and trouble shoot issues Assist in building customer and carrier SIP Trunk connectivity, including interop sessions and activations Assist in the day-to-day operational support of the Telecommunications network, analyzing problems affecting network availability and customer quality reports Escalation point of contact for the Network Operations Center to resolve critical alerts generated by the SBC’s Analyze history of telecommunication related incidents and perform preventive measures Assist in the day-to-day operation of the telecommunications network, where necessary analyzing problems affecting network availability and customer/vendor service quality Provide root-cause analyses on service outages Manage Telecommunications Service Provider & Vendors Implement hardware and software deployments on the telephony network as required; deploy new services including interop testing with telecom carriers and customers Manage telecommunications Service Providers & Vendors Implement hardware and software deployments on the telephony network as required Deploy new services including interop testing with Telecom carriers and customers Develop and implement testing plans Create technical documentation and Standard Operating Procedures (SOPs) for daily/weekly recurring tasks or change requests Providing root-cause of issues and suggesting & deploying resolutions for serious problems Providing direction to junior team members in troubleshooting and managing complex service issues Understand product capabilities and limitations Qualifications: 5+ years of telecom engineer experience with VoIP/SIP voice applications Must have a detailed, working and theoretical knowledge of voice and data communications, including traditional switching, signaling and routing systems to include SIP, TCP/IP, MPLS etc. High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. High level knowledge and experience with SIP call routing, Least Cost Routing, Security Controls (TLS, IPSEC, ACLs) with Session Border Controllers Ability to analyze and design voice systems to achieve stable, efficient and secure operation Experience with International Routing including ITFS, iDID’s and local termination policies Ability to build, interop and maintain direct connect SIP Trunks to customers and carriers Review, Assess, Critique and Implement Telecom Architecture design changes in Lab and Production environments Excellent organizational and follow-through skill sets are essential Document, troubleshoot and resolve a multifaceted and complex Global voice network Maintain the telephony environment to assure delivery of Cloud applications, voice and customer connectivity and availability to target 99.99% SLA Experience with Softswitch, Session Border Controllers (preferably Sonus/Ribbon, Audio Codes), SIP proxies, Media Servers (preferably AudioCodes IPM-6310 and FreeSWITCH) In depth knowledge of Wireshark, Empirix or other network protocol analyzers Ability to capture and analyze RTP streams as related to voice quality traditional KPI’s such as MOS, Jitter, Latency, Packets Loss Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Posted 2 weeks ago
7.0 - 12.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 7+ years experience in global network support team Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Network security: Understanding of network security principles and practices, including access control and information transfer policies Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Knowledge on Python, Ansible, Stackstorm is a plus Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the company s security team Liaise with vendors and other IT personnel for problem resolution Implement global risk controls / security measures and best practices to manage risk. Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Conduct regular system audits and security assessments. Participate in rotational weekend shifts OR on-call and provide after-hours support. Leads service recovery from major incidents and facilitates mitigation within the SLO targets. Identify root cause and implement permanent solutions. Develop and maintain documentation for application configurations, processes, and procedures including SoPs Provide expert technical support and solve complex problems Provide training to end-users and other team members as needed Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes. Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics. Drive continuous improvement through the adoption of automation and orchestration. Identify opportunities to optimize performance, reliability, and cost. Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination. About the team The Network Support Team, part of the Technology Services Group (TSG), is committed to maintaining and enhancing the reliability and efficiency of our enterprise network infrastructure. We are currently looking for a skilled and motivated Network Support Engineer to become an integral part of our global team. This position is crucial for supporting our network operations and improving the resolution time for network-related incidents. As a vital member of the Network Support Team, you will play a key role in the maintenance and optimization of our network systems. Your expertise will help ensure seamless connectivity, high performance, and overall reliability within our organization. We emphasize a proactive approach to network management, enabling us to quickly identify and resolve issues, thereby minimizing service disruptions
Posted 2 weeks ago
5.0 - 10.0 years
12 - 16 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. Those in security architecture at PwC will focus on designing and implementing robust security frameworks to protect organisations from cyber threats. You will develop strategies and solutions to safeguard sensitive data and enable the integrity of systems and networks. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary PwC is driving major change across information and IT by building a centralised model to provide IT & security services across the entire member firm network. Network Operations Engineer will be a team lead in providing the daytoday support for the Global SD WAN, LAN environments and related technologies. This role is critical as it will support network services enabling the business. If you are seeking an exciting career with the scope to grow your skills through major change on a global scale, then PwC will empower you to do so. As a Network Operations Engineer, you would, Proactively monitor and maintain the Global SD WAN and LAN environments, including but not limited to offices, data centres and cloud regions. Triage and troubleshoot customer network issues, manage incidents and resolve accordingly Act as Level 3/Level 4 support for the L2 teams for any issues with WAN or LAN and related technologies to ensure problem is resolved in a timely manner Interact with equipment vendors regarding new software features, defects and configurations, perform validation prior to deployment to production network Create documentation (MOPs) for change management process and SOPs for L2 teams to guide in the troubleshooting and operations of the network Be available for escalation when oncall Education and Experience Experience in designing, building and managing office, data centre and cloude LANs and WANs Knowledge of IP routing, LAN and WAN Technologies, Network Security, Layer 2 Switching technologies, Network Management Systems 5+ years experience in IP Networking Routing, Switching, Load Balancing, RADIUS, TACACS, BGP, DNS, MPLS, OSPF, SDWAN, Cisco, Juniper, Palo Alto Experience in Public and Hybrid cloud, including Azure, GCP and AWS Experience in Network Firewalls, VPNs, IPSec, SSL and GRE tunnelling Mandatory skill sets SDWAN, Cisco, Meraki Preferred skill sets Essential Skills Handson Knowledge of 4 or more of the following areas IP Networking & Routing, SD WAN Technologies, VPNs, PaloAlto Firewalls, WAFs, DNS Experience with Cisco Meraki cloudbased solution including Wireless LAN, Meraki MX security appliances, Meraki MS switches, and Meraki MG cellular gateways. Ability to conduct & inspect packet captures to analyse the network stack DataDog Efficient Splunk User and ability to create ondemand queries and dashboards Experience working with CSPs, including Azure, AWS, GCP, and MultiCloud Networking Tools Critical thinking & methodical approach to troubleshooting Able to work under pressure scenarios and effectively prioritise alerts Quick learner and able to adapt ways of working in a constantly changing environment Experience with scripting languages, especially Python, and with Automation tools such as Phantom, Ansible and Terraform Years of experience required 4+ yrs Education qualification Bachelor s degree in information technology Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Cisco Meraki, Cisco SoftwareDefined (SD) Wide Access Network (WAN) Management Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Azure Data Factory, Communication, Compliance, Safety, Accountability (CSA), Computer Network Defense, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Requirements, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Forensic Investigation, Incident Response Tool, Inclusion, Intellectual Curiosity, Java (Programming Language), Learning Agility, Optimism, Security Architecture {+ 14 more} Travel Requirements Government Clearance Required?
Posted 2 weeks ago
9.0 - 12.0 years
4 - 8 Lacs
Kolkata
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Strong knowledge of Layer 3 protocols, MPLS, EVPN, Segment Routing (SR-MPLS, SRv6), and SR-TE. Hands-on experience with router and switch software development. Implement Ethernet VPN (EVPN), Segment Routing (SR-MPLS, SRv6), and Traffic Engineering (SR-TE) features in networking products. Work on control plane and forwarding plane development for high-performance networking devices. Collaborate with cross-functional teams to integrate, test, and debug networking protocols on embedded platforms. Experience on Metaswitch stack is plus Knowledge of network security, QoS, and high-scale routing architectures is a plus.
Posted 2 weeks ago
5.0 - 9.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)
Posted 2 weeks ago
1.0 - 5.0 years
2 - 6 Lacs
Noida
Work from Office
- JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable
Posted 2 weeks ago
5.0 - 8.0 years
10 - 15 Lacs
Kolkata
Work from Office
Objective of Position: To enhance the Customer Base and Revenue by expanding the reach of Satellite Business Broadband Services, SDWAN and other products through Business Partners and System Integrators Detailed Job Description: Identifying, Onboarding the Business Partners and making them productive. Regular Engagement with Business Partners with a structured GTM strategy to identify High Value prospects and convert them into productive and Profitable relationships. Owning and Meeting the budgeted numbers Gross Activations and Hardware Revenue from the assigned geography Ideal Background of the candidate Must be an Engineering or Management Graduate The person should have experience of working in Telecom domain, preferably from a B2B background and have fair understanding of Broadband products . Experience in managing the Channel Partners shall be an added advantage. Awareness on market and other Players available in geography. Should have great exposure of Eastern India preferably North-East, must be aware of challenges and ready to work under such conditions The person should be Hunter as well as Farmer and keeping a go getter attitude.
Posted 2 weeks ago
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