Job
Description
At Techwave, we are committed to fostering a culture of growth and inclusivity. We believe in challenging everyone associated with our brand at every step and providing them with the necessary opportunities to excel in life. People are at the core of everything we do. Techwave is a leading global IT and engineering services and solutions company that is revolutionizing digital transformations. Our goal is to enable clients to maximize their potential and achieve a greater market through a wide array of technology services, including Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of Things (IoT). Founded in 2004 and headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to help businesses accelerate their growth. We are a team of dreamers and doers who are constantly pushing the boundaries of what's possible, and we want YOU to be a part of it. Role: Migration Manager Experience: 15+ Years Job Type: Permanent Location: Hyderabad Roles And Responsibilities Cloud Migration Expertise: Lead data center migration projects from on-premises environments to Azure Cloud, demonstrating deep expertise in cloud architecture, specifically Azure, and managing the seamless transition of infrastructure and applications. Collaboration: Work with technical design teams to establish benchmarks for Infrastructure and Cloud domains, with a specific focus on Azure Cloud infrastructure and services. Client Relationship Management: Maintain positive relationships with clients, provide regular updates, and address inquiries and concerns. Service Delivery Coordination: Oversee the delivery of services, coordinate efforts of different teams to ensure timely and efficient service, align resources and processes with client expectations. Cross-Platform Support: Manage hybrid environments for SAP and Non-SAP applications, optimize resources, ensure high availability, and coordinate incident management to meet business requirements. Application Landscape Management: Oversee both SAP and Non-SAP applications, ensuring seamless integration, performance optimization, and full lifecycle management from deployment to decommissioning. Project Planning and Coordination: Lead cloud migration strategies, integrate IT service management processes, manage risks, ensure technical oversight, execution of change management, quality assurance, documentation, and knowledge transfer. Performance Monitoring: Track and monitor service performance, identify areas for improvement, implement necessary changes, evaluate and adjust services regularly. SLA Compliance: Ensure that service level agreements are met, monitor performance metrics to ensure adherence to SLAs. Team Leadership and Development: Build and maintain high-performing teams, foster a positive working environment, provide guidance, encouragement, and support to IT service staff, determine training needs, assist in professional growth. Process Improvement: Continuously evaluate and improve processes to ensure efficient and effective service delivery, drive continuous lifecycle and service improvements. Incident Management: Manage restoration of service in critical incidents, monitor and manage reporting Infrastructure and Cloud teams, take ownership of critical incidents, coordinate with resolution parties, establish effective communication for post-incident reviews. Managerial Skills Leadership: Lead and guide Managed Services project teams, resolve conflicts to improve productivity. Communication: Manage client relationships and internal coordination. Problem-Solving: Address issues and concerns during service delivery. Project Management: Manage project planning, business requirements, forecasting, and budget. Financial Management: Monitor finances, make necessary budget adjustments. Decision-Making: Make decisions under direct control, escalate issues when necessary. Team Building: Build and maintain high-performing teams. In-depth Knowledge: Escalation procedures, incident management, Problem, Change, and other disciplines related to service delivery. Good to have knowledge of ITIL (Information Technology Infrastructure Library) principles. Tools and Technologies Azure Cloud Migration Tools: Azure Migrate, Site Recovery, Database Migration Service, Monitor for efficient workload migration and management. Microsoft Azure VMware Solution (AVS) (Good to have). Knowledge of SAP Workloads migration (Good to have). Exposure to Microsoft Partner Program Dynamics (Good to have). Certifications Azure (professional) level preferred. ITIL4 Certification (advanced) preferred.,
