202 Microsoft Teams Jobs

Immediate Openings on Telephony Architect _ Bengaluru _Contract Experience 5+ Years Skills Telephony Architect Location Bengaluru Notice Period Immediate . Employment Type Contract Working Mode Hybrid 1. Education A bachelor's degree in computer science, information technology, telecommunications, or a related field is often required. Higher education or certifications in telephony systems, Microsoft technologies, or cloud platforms are advantageous. 2. Experience Several years of experience in telephony systems, unified communications, and Microsoft Teams administration is essential. 4-6 years of experience and very strong knowledge in supporting / maintaining Unified Communication, Skype for Business 2015 with Enterprise Voice, Microsoft Teams in an enterprise environment. Previous work as a telephony engineer, architect, or administrator is beneficial. 3. Microsoft Teams Expertise In-depth knowledge of Microsoft Teams telephony features and capabilities, including Direct Routing, Calling Plans, and integration with SIP trunks or PBX systems. 4. Telephony Systems Proficiency in traditional telephony systems, such as PBX, PSTN, SIP, and VoIP, is crucial for seamless integration with Microsoft Teams. Experience in setting up the Teams Enterprise Voice/Meeting policies. (Normalization rules, Dial plan, PSTN usage, routes, & translation rules) Ability to configure and manage PSTN Voice gateway, AudioCodes, SBC, SBA, PBX. Ability to explain Microsoft Teams signaling flows and various troubleshooting methods. Expertise in debugging / troubleshooting the Teams call quality issues, using SIP / HTTPs log analysis. Familiar with Wireshark, Netmon, Snooper, Putty, Teams monitoring & reporting tools. Experience with Power shell Cmdlets and scripts to maintain Microsoft Teams. Microsoft Office 365 certification is plus. 5. Networking Skills Strong understanding of networking principles, protocols, and topologies, as well as QoS (Quality of Service) for call optimization. Good understanding of VOIP SIP, ICE - Turn Stun, RTP/RTCP/Media flow Codecs, SRTP, HTTPS/HTTP, DNS, DHCP protocols. 6. Scripting and Automation Familiarity with scripting languages like PowerShell for automation tasks related to Microsoft Teams telephony management. 7. Security Knowledge of telephony security best practice.

Job Summary: We are looking for an experienced and dynamic Practice UCC Architect to lead and grow our Unified Communications & Contact Center (UC&C) solution offerings under the Digital Workplace Practice . The ideal candidate brings strong technical expertise in platforms such as Microsoft Teams, Cisco, Zoom , and Contact Center technologies including Genesys, NICE, Five9, Avaya , etc. The role demands a proven track record in solution development, pre-sales support, go-to-market (GTM) strategy, partner ecosystem development, and large-scale implementations. Key Responsibilities: Practice Leadership & Strategy: Define and lead the overall strategy for Unified Communications and Contact Center services. Build a comprehensive roadmap across UC, collaboration, and CCaaS platforms. Develop reusable frameworks and accelerators to standardize and enhance service delivery. Stay current with emerging technologies and continuously evolve the service portfolio. Solution Offering Development: Design scalable and customizable UC&C and Contact Center solutions. Recommend best-fit platforms and integration approaches (e.g., Teams Phone, Webex, Zoom, Genesys Cloud, NICE CXone). Provide architectural direction for hybrid, cloud, and on-premise models. Ensure all solutions are secure, resilient, and scalable. Pre-Sales & Client Engagement: Act as a technical advisor during customer engagements, including RFPs, demos, and PoCs. Partner with sales and business development to drive pipeline and solution sales. Engage with C-level stakeholders, translating business needs into technical solutions. Partnerships & GTM Execution: Build and manage strategic relationships with key technology partners. Lead GTM efforts for internal enablement and external market positioning. Optimize partner certifications, incentives, and co-sell opportunities. Upskill delivery teams to align with evolving solution capabilities. Drive delivery excellence through standardized frameworks and governance. Thought Leadership & Evangelism: Represent the UC&C practice at industry events, client forums, and webinars. Contribute to thought leadership via whitepapers, blogs, and case studies. Candidate Profile: Experience: 15+ years of experience in Unified Communications and Contact Center domains. 5+ years in a leadership, consulting, or practice management role. Deep understanding of enterprise voice, VoIP, SIP, PBX, SBCs, and cloud-based calling. Hands-on expertise in Microsoft Teams Phone, Cisco CUCM, Webex Calling, Zoom Phone. Proficiency in platforms like Genesys Cloud, NICE CXone, Five9, Avaya, Talkdesk, Amazon Connect. Experience integrating with CRMs (Salesforce, Dynamics), IVR, WFM/WFO, and analytics tools. Strong history of building solution portfolios, scaling practices, and driving GTM initiatives. Experience in managing globally distributed teams and delivery models. Soft Skills: Strong leadership and practice-building capabilities. Excellent client-facing communication and presentation skills. Strategic thinker with the ability to align technology to business goals. Effective multitasker in a fast-paced, high-performance environment. Preferred Certifications: Microsoft Certified: Teams Voice Engineer Expert Cisco Collaboration Certifications (CCNP Collaboration or higher) Genesys or NICE platform certifications Required Skills Unified Communication,Contact Center Solutions,Voip, Presales

As part of our team, you will enjoy the benefits of a hybrid work policy that promotes flexibility to help you perform at your best. We value work-life balance and always seek opportunities for fun through various activities like games, events, and outings, ensuring there's never a dull moment at work. Continuous learning and leadership mentoring are key aspects of our work culture to support your professional growth. We are looking for individuals with at least 3 years of experience in PowerApps, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations, particularly in a Power Platform + SharePoint development role. In this role, you will be responsible for delivering services and solutions using Microsoft's Power Platform tools, including PowerApps, SharePoint, Power Automate, and Microsoft Teams. You should have experience working with Dataverse for business process automations and migrating Power Platform solutions across different tenants. Staying updated on the latest features and trends in Power Apps and Power Automate is crucial for this position, along with basic experience in SharePoint online functionalities such as lists, libraries, and connectivity. Your tasks will include contributing to our power platform migration program, ensuring the technical quality of delivered solutions, and complying with our overall architecture. You will also be involved in direct customer interactions during migration requirements execution and testing. Familiarity with Azure DevOps and working in an Agile process environment will be beneficial for this role. If you are passionate about Power Platform technologies, enjoy working in a dynamic environment, and are eager to contribute to meaningful projects, we would love to have you join our team in Bangalore.,

As a PMO Intern at Aaizel Tech Labs, located in Gurgaon, you will be part of a pioneering tech startup focused on cybersecurity, AI, geospatial solutions, and more. At Aaizel Tech Labs, we are dedicated to driving innovation and delivering transformative technology solutions across various industries. As a proactive and detail-oriented individual passionate about project management, you will have the opportunity to work closely with our PMO team to streamline project execution, manage resources, and support documentation and reporting efforts. Your key responsibilities will include: - Assisting in maintaining project schedules, tracking milestones, deliverables, and deadlines using tools such as MS Project, Asana, or Trello. - Preparing, updating, and organizing project documentation (status reports, meeting minutes, risk logs) with a focus on accuracy and consistency. - Supporting the coordination and tracking of project resources to ensure efficient allocation across teams. - Creating and updating professional PowerPoint presentations for internal and client meetings. Additionally, you will be involved in: - Leveraging advanced skills in MS Excel and the Office suite to manage project data, create dashboards, and generate analytical reports. - Identifying areas for process improvement, documenting best practices within the PMO framework, and supporting the preparation of project performance reports for senior management. - Collaborating with various departments to ensure project objectives are met and facilitating clear communication across project teams. To be successful in this role, you should possess a Bachelor's degree in Technology, Business Administration, Project Management, Engineering, or a related field. You should also have strong technical proficiency in MS Excel, Office suite, PowerPoint presentations, and experience with project management tools such as Jira, Clickup, MS Project, and Trello. Excellent communication and collaboration skills, attention to detail, time-management skills, and the ability to work effectively in team settings are essential. Joining Aaizel Tech Labs as a PMO Intern will provide you with: - Hands-on experience working on live projects in a cutting-edge tech environment. - Mentorship, ongoing training, and a supportive environment to accelerate your career growth. - Potential career advancement opportunities to transition into full-time roles. - An innovative culture committed to continuous improvement, collaboration, and excellence. - Competitive benefits including an attractive internship stipend and potential additional benefits. If you are interested in this opportunity, please submit your resume, portfolio, and a cover letter outlining your relevant experience and how you can contribute to Aaizel Tech Labs" success to hr@aaizeltech.com, bhavik@aaizeltech.com, sumit@aaizeltech.com, or anju@aaizeltech.com.,

As the Assistant Manager - Training & Development (T&D) for the Coffee Trainer & People Development role, your primary responsibility is to design and implement comprehensive training programs that enhance employee skills and ensure consistent service excellence. Your focus will be on improving team capabilities, maintaining high operational standards, and fostering talent retention to drive business growth. Your key responsibilities will include designing and delivering various training programs such as onboarding, technical skills, customer service, and leadership development. You will conduct hands-on training sessions for F&B operations, specifically focusing on coffee preparation techniques, product knowledge, and equipment handling. Additionally, you will deliver soft skills and professional development programs to enhance team collaboration and customer service excellence. To ensure the effectiveness of the training programs, you will need to identify training requirements through assessments, audits, feedback, and collaboration with employees and managers. By developing learning frameworks, you will address skill gaps and enhance operational effectiveness across all levels. Monitoring the impact of training programs through assessments, feedback, and performance metrics will be crucial. You will be responsible for preparing regular reports on training effectiveness, ROI, and skill development progress. Collaboration with regional and caf teams will be essential to implement tailored training programs that align with specific operational needs. Furthermore, facilitating skill development initiatives at caf levels to improve service quality and compliance with hygiene and safety standards will be part of your role. Managing the budget and resources efficiently is vital to ensure that training programs operate within budgetary constraints. You will also need to optimize vendor relationships for sourcing high-quality training materials and tools, if required. Quality control and continuous improvement play a significant role in maintaining standards for F&B preparation, customer service, and learning effectiveness. Staying informed about industry trends, best practices, and emerging technologies will help enhance the training programs you design. Scheduling and coordination are crucial aspects of your role. Developing and maintaining a comprehensive training calendar to ensure timely and consistent delivery of programs, as well as coordinating with HR, regional teams, and store managers to minimize disruption during training sessions, will be part of your responsibilities. To measure your performance, you will be evaluated based on training program effectiveness and ROI, skill development metrics, adherence to the training calendar, customer satisfaction scores, certification rates for technical and leadership programs, compliance with quality, safety, and allergen standards, budget optimization, cost-effectiveness, and employee retention and development. For educational qualifications, a Bachelor's degree in Hospitality Management, Business Administration, Education, or a related field is required. Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred. You should have 4-7 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs. Experience in coffee brand chains is advantageous. Functional skills required for this role include proficiency in adult learning principles, instructional design, and training methodologies, strong organizational and project management skills, effective communication, interpersonal, and stakeholder engagement abilities, analytical skills for evaluating training impact and identifying improvement areas, and a customer service orientation to ensure alignment with business goals. Technical skills required include proficiency with Learning Management Systems (LMS) and e-learning tools, knowledge of F&B operations including coffee preparation techniques and safety standards, data analysis and reporting proficiency using tools like Excel or Power BI, and familiarity with communication and collaboration platforms like Microsoft Teams and Google Meet.,

The Identity and Access Management RBAC Analyst is responsible for the management, oversight, maintenance, testing, support and optimization of Synchronys identity governance and role based access control (RBAC). Synchrony leverages SailPoint Identity IQ to maintain Business Roles, IT Roles, entitlements and approval groups. This role will have the responsibility to ensure these roles and workgroups have complete and accurate information in accordance to regulatory and Synchrony standards. This role will be a critical member of Synchronys identity governance configuration management agile product team. Enforce RBAC policies and standards to ensure compliance with regulatory requirements and organizational security policies and standards. Identify, test and remediate any roles and workgroups configured in Synchronys SailPoint IdentityIQ not appropriately configured to ensure effective access control across Synchrony systems. Provide support for RBAC-related inquiries, troubleshooting access issues, and performing role modifications as needed. Identify, develop, test and deploy updates to roles, entitlements and workgroups in accordance to Synchrony standards and procedures. Map entitlements and permissions to appropriate roles based on job functions and organizational requirements. Partner with role and workgroups owners, IAM security administration team and IAM identity technologies team to ensure accurate and complete role and workgroup configurations. Ensure all role based access control (RBAC) job aids and end user guides are accurate, maintained and effectively communicated regularly. Provide training and education to end users and stakeholders on RBAC principles, best practices, and procedures. Provide coverage to respond, triage and resolve incidents and requests through Synchronys ServiceNow platform within SLA based on priority. Develop and maintain RBAC metrics reporting to drive consistent visibility to role and workgroup compliance. Actively participate as a critical member of the SIAM Configuration Management agile product team. Develop, prioritize and ensure timely execution of all agile stories as assigned by the VP, Identity Governance Configuration Process. Identify, propose and remediate process and technical gaps in Synchronys RBAC service. Minimum of 5 years of IT experience and at least 2 years of Identity Access Management Role Based Access Control (RBAC) experience. Minimum 2 years of role administration experience within SailPoint IdentityIQ systems. Must have working knowledge of Entitlements, IT Roles and Business Roles. Must have working experience managing ServiceNow requests and incidents, resolving tickets within SLA. Must have proven strong analytical and problem solving skills. Desired Characteristics: Working knowledge of Jira and SAFE agile framework. Strong oral and written communication skills. Strong interpersonal skills. Working knowledge of Microsoft Teams, SharePoint and Excel. Knowledge of security related regulatory standards including HIPAA, PCI, SOX, NIST. Good understanding of AWS and O365 environments. Working knowledge of Oracle Database and SQL.,

At PwC, our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. You will analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In sourcing and procurement at PwC, your focus will be on optimizing sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will closely collaborate with clients to analyze sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Additionally, you will provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions. Focused on relationships, you will build meaningful client connections and learn how to manage and inspire others. You will navigate increasingly complex situations, grow your personal brand, deepen technical expertise, and be aware of your strengths. Anticipating the needs of your teams and clients, you will deliver quality while embracing increased ambiguity. You are comfortable when the path forward isn't clear, ask questions, and use these moments as opportunities to grow. As a Senior Associate in the Procurement on Demand (PoD) - Operate field at PwC, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities will include inviting and giving in-the-moment feedback in a constructive manner, sharing and collaborating effectively with others, identifying and suggesting improvements when problems and opportunities arise, handling, manipulating, and analyzing data and information responsibly, following risk management and compliance procedures, keeping up-to-date with developments in your area of specialization, communicating confidently in a clear, concise, and articulate manner verbally and in the materials you produce, building and maintaining an internal and external network, seeking opportunities to learn about how PwC works as a global network of firms, and upholding the firm's code of ethics and business conduct. To excel in this role, you are required to have 4-8 years of experience in sourcing and procurement services. Deep knowledge of sourcing practices, spend levers, sourcing principles, strategic sourcing initiatives, spend analysis, category savings assessment, procurement diagnostics, contract management, supplier management, procurement operations, P2P principles, procurement transformation, and digital tools for procurement analytics and supplier management is essential. Additionally, you should possess strong analytical skills, proficiency in using data visualization tools like Power BI and Tableau, advanced Excel skills, experience in data-driven decision-making, and the ability to create impactful presentations for senior stakeholders using Microsoft PowerPoint. Familiarity with collaboration tools like Microsoft Teams, OneDrive, and SharePoint is also required. Preferred qualifications include experience in managing complex categories, identifying strategic sourcing opportunities, and knowledge in operating model design, procurement process design, third-party lifecycle management, and supplier risk management. Any procurement-related certification would be considered a plus.,

Project description The role is with our core Testing team, which is supporting a big Migration Project. The role is part of the Automation testing team which aims to bring innovation and automation of Murex Test cases to accelerate the project execution. Responsibilities Techno Functional Back Office work Developing MxTest automation scripts for the Murex project Execution of MxTest scripts As part of the project we are looking to automate the test cases which can be reused for regression testing You are expected to help accelerate the testing processes by automating test cases, performing regression and performance tests, and creating stubs to support various testing around Murex and surrounding applications You should be able to showcase the test execution and help in automation stats and automation report preparations Skills Must have Total Experience 7 to 12+ Years Murex Experience 3+ Years Murex 3.1 experience 2+ Years Automation experience with Onyx/MxTest experience of 2+ Years Extensive experience in Selenium GenAI Knowledge on financial market products life cycle concepts, and SQL Murex functional testing experience on Back Office is a must. Outside of BO, experience on at least 1 other Murex module is expectedFront Office, Integration, Accounting, and Datamart Reporting Understanding of the bank's front, middle, and back office operations, finance, and accounting. Experience and management of at least one Front to Back implementation within a financial services organization Experience working with report comparison tools and outputs Experience in working directly with Technical leads, project managers, and Business Analysts in business and IT organization Experience in the execution of tests throughout the lifecycle of development projects Nice to have Murex Performance testing Java Effective and fluent communication

Key Responsibilities : Provide white-glove technical support for internal, customer, and C-level executive meetings Proactively identify potential AV issues and provide solutions to clients concerns or needs Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc. Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair Review standard setup specifications for meetings and conferences Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.) Ensure cleanliness, temperature, and functionality of conference rooms Electronics troubleshooting skills ability to determine and localize where the problem exists Maintain conference room standards for signage, equipment, and seating Respond to client requests promptly Ensure consumables are available for the client Provides support for the audio-video systems and media control systems. Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology Perform routine and proactive testing to ensure the functionality of equipment before use. Alignment and calibration procedures for audio and video devices Responsible for communicating the need for maintenance or repair of audio-visual equipment Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment Some commissioning and programming Any other duties and tasks assigned Qualifications Required 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center 2+ years of experience with Microsoft Office in an office environment Familiarity with integrated AV systems Ability to learn new software as required for the position Ability to work in a fast-paced environment with competing priorities Must always maintain a professional appearance and demeanor Experience with a hotel, corporate conference center, or large enterprise systems Preferred Bachelor's degree and 2+ years of related experience OR Diploma with 4+ years of related experience Demonstrate the ability to perform under pressure and manage time well Experience with EMS or any web-based conference room scheduling system preferred CTS Certification (preferred) Crestron, AMX, or Extron Certifications (preferred) DSP Programming (BIAMP, QCS) (preferred)

You are a hands-on technical architect who excels in building world-class solutions and mentoring highly skilled engineers. You thrive in an environment where continuous skill improvement is encouraged and your contributions significantly impact product development. Berryworks, founded by individuals with an IIT/ISB education background and senior management experience in multi-billion dollar technology firms, aims to revolutionize people strategy by focusing on employee voice. As part of this vision, Berryworks is creating an employee experience platform that polls employees to gauge sentiments, measure engagement, and drive actions for improvement. Your primary responsibilities will include utilizing your 1+ years of hands-on experience in object-oriented programming, data structures, algorithms, and web application development to craft elegant solutions. Additionally, you will leverage your strong customer-focused mindset to develop client-ready product features. To excel in this role, you should possess proficiency in fundamental front-end languages such as HTML, CSS, and JavaScript, along with experience in working with Angular. Knowledge of languages like Python, Ruby, NodeJS, or Go (specifically Python in use at Berryworks), and experience with DynamoDB or other NoSQL databases are essential. Familiarity with the AWS platform for development, comfort with Agile methodology, and prior app development experience on platforms like Slack or Microsoft Teams will be advantageous. Excellent verbal and written communication skills are crucial for effective collaboration across teams. The minimum qualification required for this position is a Bachelor's degree in Computer Science. Berryworks is dedicated to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during the job application process.,

NTT DATA is looking for a Messaging Services Advisor - MS Teams to join the team in Bangalore, Karnataka, India. As a part of the team, you will be responsible for managing Microsoft Teams, SFB, MS calling plan, Direct routing, Operator connect, team and channels in Microsoft Teams, and troubleshooting MS Teams client issues for end users support. You will also be involved in performing change management activities, maintaining intermediate knowledge of IP Telephony, and ensuring secure infrastructures. Additionally, the role requires evaluating, engineering, testing, recommending, and implementing secure infrastructures, acting as a resource for system escalation issues, documenting platform standards and processes, gathering business requirements for system design, and coordinating installation and maintenance of software/hardware on the network. You will be responsible for root cause analysis on failed components, providing ongoing information to leadership, customers, and peers, following company-specific systems engineering standards, and RCA for high severity issues. Moreover, on-call support during weekends, providing technical documentation and training to L1 team members, and contributing to CRQ Deployments are also part of the responsibilities. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries and a robust partner ecosystem, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is at the forefront of digital and AI infrastructure, contributing to the digital future with continuous innovation and investment in R&D.,

We are looking for an Immediate Joiner to join our team as an Associate Procurement & Facilities in the Procurement and Facilities department in Greater Noida, India. As part of this role, you will be responsible for preparing, managing, and ensuring the timely renewal of essential documentation, including Purchase Orders (POs), Internal Process Notes, Contracts, Annual Maintenance Contracts (AMCs), Vendor Evaluation Reports, Third-Party Risk Assessment Documentation, and Vendor Onboarding Documents. You will collaborate with internal stakeholders to support documentation and reporting requirements such as Business Continuity Plans (BCP) and Risk Registers, ensuring all documentation complies with internal audit, risk management, and compliance standards. Maintaining well-organized records of vendor-related documentation for easy accessibility during audits and internal reviews will be a key responsibility. In addition, you will monitor contract renewal schedules, initiate renewal or negotiation processes proactively, assist in drafting, reviewing, and revising documents, prepare RFPs, and invite quotations as advised by the reporting manager. Accurate record-keeping in Excel and other internal systems, managing follow-up communications with stakeholders, vendors, and service providers, precise data entry, and document tracking are also part of the role. The ideal candidate should be a graduate in any discipline, preferably in Commerce or Accounting, with proficiency in Microsoft Outlook, Teams, Word, Excel, and ERP/back-office software. Strong verbal and written communication skills in English and Hindi, the ability to work independently, manage time effectively, and be organized, detail-oriented, and reliable are essential. Knowledge of AutoCAD drawing is an added advantage, and previous experience in a similar administrative and documentation role is preferred. Having knowledge of procurement or facility management processes would be a plus. This is a permanent, full-time position that requires in-person work at the designated location in India.,

Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Microsoft Teams (L3), M365 Exchange Online, M365 Mailbox Migration Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver /div> Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.

AD/AAD: Azure AD Architect Azure Group Policy, Groups, OU creation/modification/deletion Azure Conditional Access policy creation/modification/deletion Azure Access Package creation MTO sync and Entity integration App registration Audit closure Vulnerability and Risk closure New feature rollout AD to AAD sync Automations of repetitive tasks Handling outages Troubleshoot Active Directory authentication and LDAP configuration issues Work cross functional with other teams to drive initiatives Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, ) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria Knowledge of certificate-based authentication, PKI and ADFS infrastructure Replication Maintenance Event Log Management Systems Auditing Familiar with PowerShell scripting

Client Support - L1/L2 support First level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine). These are clients of Mede or internal teams.Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users.Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client.Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week.Excellent communication skills to communicate with end users. POSITION GENERAL DUTIES AND TASKS : Client Support - L1/L2 supportFirst level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine). These are clients of Mede or internal teams.Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users.Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client.Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week.Excellent communication skills to communicate with end users.

Key Responsibilities : Provide white-glove technical support for internal, customer, and C-level executive meetings Proactively identify potential AV issues and provide solutions to clients concerns or needs Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc. Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair Review standard setup specifications for meetings and conferences Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.) Ensure cleanliness, temperature, and functionality of conference rooms Electronics troubleshooting skills ability to determine and localize where the problem exists Maintain conference room standards for signage, equipment, and seating Respond to client requests promptly Ensure consumables are available for the client Provides support for the audio-video systems and media control systems. Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology Perform routine and proactive testing to ensure the functionality of equipment before use. Alignment and calibration procedures for audio and video devices Responsible for communicating the need for maintenance or repair of audio-visual equipment Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment Some commissioning and programming Any other duties and tasks assigned Qualifications Required 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center 2+ years of experience with Microsoft Office in an office environment Familiarity with integrated AV systems Ability to learn new software as required for the position Ability to work in a fast-paced environment with competing priorities Must always maintain a professional appearance and demeanor Experience with a hotel, corporate conference center, or large enterprise systems Preferred Bachelor's degree and 2+ years of related experience OR Diploma with 4+ years of related experience Demonstrate the ability to perform under pressure and manage time well Experience with EMS or any web-based conference room scheduling system preferred CTS Certification (preferred) Crestron, AMX, or Extron Certifications (preferred) DSP Programming (BIAMP, QCS) (preferred)

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will engage in problem-solving discussions and contribute to the overall success of the projects by leveraging your expertise in application development. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders and users alike. Your role will require a balance of technical expertise and leadership skills to foster a productive and innovative work environment. Roles & Responsibilities:Good Verbal, written communication, and presentation skills Lead the UiPath RPA architecture and technical design for end-to-end automation solutions.Understand the importance of Robotic Process Automation and various aspects & considerations with respect to implementation of Robotic Process AutomationCollaborate with Business Analysts, Project Managers, and business stakeholders to understand automation requirements and identify opportunities for RPA.Interpret business processes and requirements to design scalable, secure, and efficient RPA UiPath solutions.Create comprehensive technical documentation including Solution Design Documents (SDD), Process Design Instructions (PDI), and Object Design Instructions (ODI).Build and configure applications to meet business process and application requirements by Adopting best practices around coding, design, quality and performance Provide hands-on support for troubleshooting and resolving technical challenges during development, testing, and deployment phases.Demonstrate a deep understanding of RPA tools and platforms, including advanced concepts such as security, orchestration, and infrastructure.Team handling/ management experience Understanding/ hands on experience of agile and waterfall frameworkExpertise in end to end implementation of RPA project life cycle Professional & Technical Skills: 9+ years of IT development experience 4+ years of experience in RPA UiPath development as a Technical ArchitectIn-depth knowledge and exposure of RPA and UiPath tool (Knows advanced Concept like UiPath Understanding, Action Center, OCR , etc.)In-depth knowledge Source Control & DevOps (CI/CD) Using Git, Azure DevOps, Jenkins for version control and pipeline automation in RPA projects.Deep understanding and ability to tailor the REFramework for complex transactional processes.Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:Work as Lead DeveloperPerforming technical feasibility check for the process to be automatedProviding design and development estimations for the processes to be developedDesigning technical solution for the automated processPreparing Solutions Design Document, Process Design Instructions Document and Object Design Instructions DocumentBuild and configure applications to meet business process and application requirements by Adopting best practices around coding, design, quality and performance Infrastructure setup and management for the UiPathDeveloping Power Automate (Cloud & Desktop) Workflows to implement the solutionGuiding/ training RPA developers to deliver required solutionReviewing work of the developersTeam handling and Client interaction experienceUnderstanding/ hands on experience of agile and waterfall frameworkUnderstanding of end to end implementation of RPA project life cycleGood written & verbal communication and presentation skills Professional & Technical Skills: 5+ years of IT development experience 3+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and Power Automate (Cloud & Desktop) tool (Advanced concept like Document Understanding, Action center, OCR etc.)In-depth knowledge Source Control & DevOps (CI/CD) Using Git, Azure DevOps, Jenkins for version control and pipeline automation in RPA projects.Deep understanding and ability to tailor the REFramework for complex transactional processes.Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Robotic Process Automation Advanced- This position is based at our Coimbatore office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Automation Engineer Project Role Description : Apply innovative ideas to drive the automation of Delivery Analytics at the client level. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Automation Engineer, you will apply innovative ideas to drive the automation of Delivery Analytics at the client level. Your typical day will involve collaborating with team members to identify automation opportunities, designing and implementing automation solutions, and ensuring the efficiency and effectiveness of these solutions in enhancing delivery processes. You will engage in discussions to share insights and contribute to the continuous improvement of automation strategies, ultimately aiming to optimize client delivery analytics through advanced automation techniques. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will also participate in testing and refining applications to meet user expectations and business goals, contributing to a dynamic and collaborative work environment. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

The Technical Support Specialist/Advisor is primarily responsible for performing a full workload of technical services for IBM employees with complete responsibility for customer satisfaction with the services provided. Services include some or all the followingsoftware configuration, device setup, upgrades, device reimaging, device installation, software support or software analysis and repair. Seldom requires assistance from support resources to carry out complex or difficult service for in scope activities. Demonstrate leadership in innovative problem-resolution techniques. Provide technical support and assistance to end-users. Work within a service call management process or as part of a team to resolve issues. Possess extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicate with management and team members to provide status updates, report potential issues, and seek guidance. Maintain professional communication, conduct, and appearance at all times. Perform a full range of technical services for employees. Utilize reference materials, support centers, and diagnostic tools for problem resolution. Accurately diagnose and resolve equipment malfunctions. Fully document all issues in an accurate and timely manner. Analyze problems in hardware/software installation, migration, and operational services using existing techniques and tools. Identify process improvement opportunities and provide recommendations. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent communication, customer service skills, and problem-solving ability. Hands-on experience with mobile devices. Strong operational knowledge and experience with Windows, Red Hat Linux, Mac OS, and iOS operating systems. Proficiency in supporting Microsoft applications such as Outlook, MS Office, MS Teams, OneDrive, and Box. Knowledge of system configuration, network connectivity, and troubleshooting techniques. Ability to communicate technical information clearly and concisely. Minimum 2 years of Windows support experience (professionally or personally). At least 2 years of professional troubleshooting experience. Customer support experience with a strong service-oriented mindset. Preferred technical and professional experience Active listening skills and adaptability to customer needs. Ability to multitask and work under pressure in high-volume environments. Proven problem-solving skills and willingness to share knowledge.

WSP is seeking an experienced Consultant Bid (Proposals Coordinator) with a minimum of 5 years of experience to provide proposals coordination and administration support services within the Energy sector to the Energy Proposals Team based in the UK. In this role, you will have the opportunity to advance your career within the organization and collaborate with a team where your skills and expertise will contribute to the successful completion of projects. The Energy Proposals Team is instrumental in positioning the company to win profitable business and drive growth in the Energy sector, managing work-winning activities from initial capture to final conversion phases of the WSP Winning Work lifecycle. Your responsibilities will include supporting the preparation of Opportunity briefings, data entry and analysis in the Sales module of the Oracle-based Horizon ERP system, assisting Proposals Managers in various proposal activities, facilitating legal reviews, and creating collaboration platforms using Microsoft Teams and SharePoint. Additionally, you will conduct research on clients, proposals, competitors, and industry sectors, ensuring compliance with corporate, departmental, and legislative requirements to maintain proposal quality. Furthermore, you will assist in knowledge management activities such as preparing project case studies, client references, bid requirements breakdown, Win Themes recording, and maintaining the Energy Bid Knowledge Library. The role also involves supporting Energy teams" CV inputs for the WSP CV Database. We are looking for a candidate with proven experience in proposals coordination and familiarity with large, geographically dispersed environments. The position offers an exciting opportunity for career development within a growing global corporate environment. Key Competencies: - Minimum Degree Qualified from an internationally recognized University - 5+ years of relevant experience in Proposals Coordination - Commitment to achieving APMP Foundation certification - Proficiency in spoken and written English - Strong analytical skills and ability to manage and prioritize tasks - Comfortable with change and working under tight deadlines - Proficiency in Microsoft Office applications - Knowledge of industry standards and best practices in Proposals Coordination - Ability to work independently, in a team, and across time zones effectively Preferred Skills: - Experience working with international teams from an Indian base location - Familiarity with Adobe Creative Suite and/or Microsoft Project would be advantageous If you meet the above qualifications and are motivated to excel in a dynamic environment, we encourage you to apply for this challenging and rewarding position.,

As the leading provider of professional services to the middle market globally, our purpose at RSM is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our inclusive culture and talent experience, driven by exceptional individuals, make us unique and compelling to our clients. In this environment, you will find inspiration and empowerment to thrive both personally and professionally. At RSM, we value your individuality and recognize that there is no one like you, which is why there is nowhere like RSM. We are currently looking for a highly skilled and innovative Modern Work Engineer with a focus on Artificial Intelligence to join our Modern Work team within the MCI-Infrastructure organization. This role is crucial for implementing and optimizing AI-driven solutions within our organization. **Primary Responsibilities:** - Develop and implement AI-based solutions using Copilot, Copilot Studio, and Azure AI. - Design, develop, and maintain SPFx Web Parts for SharePoint. - Collaborate with cross-functional teams to integrate AI capabilities into existing systems and workflows. - Utilize C#, .NET, and SharePoint to build scalable and efficient applications. - Implement and manage solutions using Power Platform, Microsoft Teams, and Adaptive Cards. - Ensure data integrity and security during content migration initiatives. - Familiarity with third-party workflow tools to migrate workflows to Power Platform. - Stay updated with advancements in AI and related technologies to drive continuous improvement. **Qualifications:** **Required Experience and Skills:** - Minimum of 5 years of professional experience in software development, with a focus on AI technologies for at least 6 months. - Proficiency in Copilot, Copilot Studio, and Azure AI. - Strong knowledge of SPFx Web Parts, C#, .NET, SharePoint, and Power Platform. - Experience with Microsoft Teams, Content Migrations, and Adaptive Cards. - Expertise in SQL Server. - Understanding of third-party workflow tools and task automation. - Strong problem-solving skills and ability to collaborate effectively in a team environment. - Excellent communication skills to convey technical concepts to non-technical stakeholders. - Experience in configuring and customizing Copilot and Syntex. - Knowledge of Graph Connectors and Copilot Studio integrations with LOB systems. **Preferred Skills:** - Experience with AI-driven business applications and solutions. - Knowledge of the latest trends and advancements in Artificial Intelligence. - Certification in relevant Microsoft technologies. **Shift Timing:** 2PM to 11PM IST At RSM, we offer a competitive benefits and compensation package for all our employees. We provide flexibility in your schedule, allowing you to balance life's demands while serving our clients. To learn more about our total rewards, visit [RSM India Careers](https://rsmus.com/careers/india.html). If you require accommodation due to a disability during the recruitment process or employment/partnership, please reach out to us at careers@rsmus.com. RSM is dedicated to providing equal opportunities and reasonable accommodations for individuals with disabilities.,

You will be joining our team as a skilled QA Engineer for the Connected Worker pilot project, which aims to enhance frontline worker productivity, collaboration, and decision-making through the development of a Microsoft Teams-based application. This application will integrate with platforms like SafetyChain, Qualtrics, ServiceNow, Saviynt, and ADP using Power Platform technologies. Your responsibilities will include reviewing business requirements, technical specifications, and user stories to create detailed test plans. You will design, implement, and execute test cases for Power Apps Canvas applications, Power Automate workflows, and Teams-integrated features. Additionally, you will validate custom connectors and third-party integrations, as well as AI-driven Copilot functionalities. As part of your role, you will perform functional, regression, UI, UAT, and system integration testing across different environments. You will log defects in Azure DevOps and collaborate with developers to address issues. Ensuring compliance with security and performance benchmarks will be crucial, along with working closely with PM, developers, and UX teams for quality delivery. To excel in this position, you should have experience in software QA with a focus on enterprise platforms or the Microsoft ecosystem. Knowledge of Power Platform apps, API testing tools, Microsoft Teams, and Viva Connections-based integrations is essential. Familiarity with connector-based integrations and testing strategies for AI-enabled chatbots are advantageous. Strong analytical and communication skills are key to success in this role. At HARMAN, we are committed to fostering a welcoming, inclusive, and empowering environment for all employees. We encourage you to share your ideas, voice your perspective, and bring your authentic self to work. Continuous learning and development opportunities are available to support your career growth. HARMAN is a pioneering technology company with a rich history of innovation dating back to the 1920s. We create integrated technology solutions across automotive, lifestyle, and digital transformation sectors to make the world smarter, safer, and more connected. Our portfolio includes renowned brands such as JBL, Mark Levinson, and Revel, known for exceeding engineering and design standards. If you are ready to make a meaningful impact through innovation, we invite you to join our talent community today.,