213 Microsoft Teams Jobs - Page 8

Min1 Yr Exp In Technical Support (International blended) Must Have Troubleshooting Exp On Windows OS,Microsoft Office 365,Dual chat Graduate Only CTC Up to 4 LPA + Variables 24*7 Shift Immediate Joiner Only Location Hyderabad Contact8769866443 Neha

The Role We are looking for a skilled Technical Support Engineer to join our team. The ideal candidate will have technical expertise, problem-solving skills, and a solid background in providing support across systems, networking, and video conferencing technologies. Will be responsible for troubleshooting, resolving technical issues, and providing excellent customer support to internal teams and external clients. Responsibilities: Provide technical support for a wide range of systems, applications, and hardware. Troubleshoot and resolve complex technical issues related to operating systems, software, hardware, and network connectivity. Manage and support video conferencing systems (Zoom, Microsoft Teams, Webex, etc.), ensuring optimal performance and user experience. Offer system administration support, including installation, configuration, and maintenance of operating systems, servers, and workstations. Troubleshoot and diagnose network issues, including connectivity, LAN/WAN configurations, and VPN support. Collaborate with cross-functional teams to ensure seamless system integration and workflow. Assist in configuring, managing, and maintaining internal communication systems, including video conferencing solutions. Provide remote support and on-site assistance when needed for system installations, upgrades, and repairs. Document and maintain records of troubleshooting steps, resolutions, and system configurations. Provide training and guidance to users regarding best practices for hardware, software, and video conferencing tools. Work closely with vendors and service providers to resolve escalated issues and maintain optimal system performance. Ensure that all systems and services are compliant with company policies, security standards, and regulatory requirements.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Environment Health and Safety Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the design, development, and configuration of applications, serving as the primary point of contact. Your daily responsibilities will include managing project milestones, coordinating with cross-functional teams, and ensuring the successful delivery of applications. Roles & Responsibilities:1. Lead the end-to-end implementation of HSE modules (Enablon/Sphera/Cority Essential) across multiple client sites, supporting the development of a strong safety culture.2. Facilitate requirement-gathering workshops, perform requirement analysis, and document business process models and use cases specific to HSE workflows.3. Ensure alignment of client HSE business processes with the architecture of Enablon/Sphera/Cority Essential applications.4. Configure and customize Enablon/Sphera/Cority Essential modules to meet specific client requirements.5. Possess in-depth understanding of key environmental monitoring processes, including modules related to Air, Water, Waste, Soil, Groundwater, and Energy.6. Demonstrate hands-on experience implementing and configuring HSE modules in the Enablon/Sphera/Cority Essential suite for multi-site client environments.7. Work with Enablon/Sphera Essential APIs for seamless application integration. (Preferred) Knowledge of NABSIC Coding. Professional & Technical Skills: 1. Strong communication skills for effective collaboration with users and client service delivery teams.2. Proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and OneNote. Additional Information:1. Minimum of 5 years of experience working with HSE applications.2. Educational Qualification:BE/BTech in Engineering.3. Preferred Location:Bengaluru (must be available for on-site client meetings in Bengaluru). Qualification 15 years full time education

Responsibilities: * Manage SharePoint, Intune, Team, Exchange Online, Microsoft Teams, OneDrive & Yammer environments. * Ensure data security compliance through proper access controls. Provident fund Annual bonus

MS Teams with Enterprise Voice Expert Experience : 7 to 15 years Job Description MS Teams expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams Voice. Implementation and support experience specifically in the area of MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical Desire to be hands-on and in the field of designing and implementing the MS Teams solution. PRIMARY RESPONSIBILITIES Responsible for migrating user base from Zoom Telephony to MS Teams 7 to 15 years’ experience on Microsoft Teams with Enterprise Voice is must. Experience on AudioCodes Gateways/Downstream SBCs Upgrading, installing, configuring, designing, and migrating Voice from PBX to MSTeams Experience and Knowledge on MS Teams Direct routing for Enterprise Voice and SIP Trunk Integrations. Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS. Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment. Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc. Knowledge of Microsoft Teams Endpoints and Physical Phone OEMs (AudioCodes/Yealink) Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy Understanding of resource groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods. Good knowledge on Active Directory & Domain Services, Certificate Authority Knowledge on Windows, PowerShell and Powershell Scripting Knowledge on ITIL and Change management. PROFESSIONAL SKILL REQUIREMENT Ability to work in large teams and manage project milestones Excellent communications, presentation, and Problem solving skills Ability to develop requirements based on client inputs Ability to work effectively in a remote, virtual, global environment.

Minimum 2 yrs expr into Technical Chat process Must Expr into Windows and Microsoft products Must Expr into International technical chat support Excellent communication in English Immediate joiners preferable Virtual mode of interview Regards JS4U

Req Exp- Min 4 Years in IT Service Desk Training MUST HAVE TRAINER EXP ON PAPERS Any Gradudate Loc- Mysore ONLY WFO|5 Day's working|US Shifts CTC-8.5 to 9LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

About the jobQualifications:Technical: CA Inter/CMA/MBA Fin/Chartered Accountant/CPA with 2+ years of experience OR Masters with 5+ years of experience in accounting, preferably US accounting Experience in Accounting reviews Strong conceptual accounting knowledge with sound ability on application of US GAAP Well acquainted with software/applications like Excel, Word, QBO, Xero, SAGE, NetSuite, Yardi, MS Teams, Zoom etc Strong time management and organizational skills Self-starter, highly collaborative, creative, outgoing, and possesses strong financial analysis, modeling, and valuation skills Excellent verbal and written business communication skillsAdministrative: Complies with Firm department policies Uses down time effectively and complying with Firm’s CPE requirement Well-organized with ability to prioritize :Responsibilities Includes, but not limited to Performing various accounting functions on US clients’ files including posting and reconciling Accounts Receivables, Accounts Payable, Bank and Credit Card transactions, Payroll, general Journal entries etc Preparing workpapers, accounting schedules and extracting and preparation of various management reposts per clients’ needs Taking a lead on projects like accounting clean-up, books rebuild, software migration, account adjustments as required, furnishing information to other departments as may be necessary Reviewing work of Staff and providing constructive feedback Learning new software and develop new technological skills required to perform accounting and financial reporting Work allocation as per the staff availability & competency Helping Staff to up-skill themselves through proper guidance Adhering to deadlines of the tasks assigned and keeping the reviewer updated on the progress Self-reviewing work for accuracy and completeness to ensure quality product before submitting to reviewer/manager Preparing SOP for the task assigned and updating the same on regular intervals Adhering to Internal policies, procedures, and controls Work with both India-based and US-based staff on an ongoing basis to collaborate on performing transactional activities, technical accounting activities & reporting activities

Role & responsibilities Preferred candidate profile

As a Specialist Solutions Engineer (SSE) on the Modern Workspace team, you will be a key contributor in presales engagements with our clients to design and scope Modern Workspace focused solutions. In this position, you will collaborate with our clients and other architects to define journey maps, adoption plans, and long-term strategy. This will include defining customer requirements, delivering proposed technical architectural designs, demonstrating solutions, leveraging vendor relationships and tools, and defining associated professional services. In this role, you will work within the Presales and Engineering organization responsible for designing, architecting and consulting for AHEAD clients. We expect our Solutions Engineers to continuously build knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Specialist Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. Responsibilities: Engage in conversations with customers aligned to their industry to understand their business challenges and introduce AHEAD products, solutions and services. Initiate conversations with customers specifically focused around Modern Workspace Productivity, Collaboration, Endpoint Management, Identity Management, Experience Monitoring, Virtual Desktop - in collaboration with vendors and the Ahead services organization. Identify gaps in the client environment, process, and skills with the intent to address, educate, and bring their teams together to drive client enablement. Explain and educate complex solutions, architectures and integrations in a clear and articulate manner. Create guiding examples of customer transformation through seminars, workshops, webinars, and direct engagement. Collaborate with team members to discover new opportunities. Drive incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Identify customer business needs and technology readiness. Contribute to the development of solutions in collaboration with internal teams, partners, and services. Propose prioritized solutions that align with customers' needs. Articulate the business value of proposed solutions. Collaborate with other teams (e.g., account teams) and services to build pipeline. Interface with customers and build relationships via social selling. Apply AHEADs sales process to adequately qualify an opportunity. Identify opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams. Proactively engage with vendors to leverage funding mechanisms available as part of sales campaign. Implement strategies to accelerate the closing of deals. Contribute input on strategies to drive and close prioritized opportunities. Implement close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure. Technical Expertise: Experience working in a Modern Workspace focused pre-sales environment on solutions including Productivity: Microsoft 365, Entra ID, SharePoint, Microsoft Teams, OneDrive, and Exchange Identity and Access Management: Active Directory, Entra ID, Okta, Duo Endpoint Management: Microsoft Intune, Microsoft SCCM, Workspace ONE UEM Virtual Desktop: Citrix DaaS, Microsoft AVD, Nerdio, VMware Horizon Digital Employee Experience: ControlUp Endpoint Devices: Microsoft Surface, Dell Wyse, IGEL Data and AI: Microsoft Copilot Ability to partner with various teams across the organization to identify and build solutions for customers Provide market intelligence to management staff and participate in development of future solution strategies and offerings Participate in the preparation of sales campaigns, business plans, and technology heat maps for prospects Participate with OEM vendors and SE teams on product roadmaps and strategy Participate in continued education to maintain and grow your career. Stay informed about new services, technologies, and other information that may be of interest to clients Maintain existing certifications and continue to grow technical skill set Pre-Sales Expertise: Experience in conducting white boarding sessions, creating diagrams, and technical solution roadmaps Experience presenting solutions to clients and addressing any issues/concerns Ability to identify, validate, and grow opportunities in high potential customer accounts Increase customer loyalty through effective communications, professionalism, and exceeding customer expectations Preferred experience in pricing and scoping managed service designs Preferred experience selling Microsoft products, licensing and services. Requirements: Must have a minimum 4 years of experience selling or configuring Microsoft products, services, and integrations Strongly prefer experience with Microsoft Productivity suite and Copilot Strongly prefer experience with Endpoint Management, Identity/Access Management and VDI solutions Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies solutions and services to meet the clients requirements Demonstrated ability to work with and communicate with other team members Must have excellent communication, documentation, and customer facing skills A desire to learn and be a problem solver Prefer recent role-based Microsoft industry recognized certifications Education and Training 5+ years of hands-on experience in IT 4+ years of experience in an Engineer or Consultant role Multiple industry-recognized certifications from key vendors

Team Lead- IT Service Desk Req Exp- 4 Years in Technical Support Skills- Office365, Service Desk, Windows, MS Teams,Troubleshoot Any Graduate Notice- 0 to 30 Days Loc- Hyderabad CTC - 7 TO 9LPA 5 Day's Working | US Shifts | WFO

Role & responsibilities 1.Provide advanced support and troubleshooting for Microsoft 365 applications. 2. Perform SharePoint site administration and governance tasks. 3. Manage MS Teams configurations, troubleshooting and integrations. 4. Handle OneDrive support and user issues. 5. Assist with Power Platform solutions (PowerApps, Power Automate) where required. 6. Ensure security, compliance, and best practices across M365 services. 7. Responsible for support and development of SharePoint/M365/Power Platform Preferred candidate profile B Tech in Computer Science/IT or equivalent Should have at least 5 to 8 years of experience in IT (SharePoint, M365, Power Platform)

We are looking for a highly motivated and technically skilled Junior Developer with 2-4 years of experience in SharePoint Online, Power Automate, and Power Apps. Key Responsibilities: Design, develop, and maintain solutions using SharePoint Online, Power Automate, and Power Apps. Work on migration projects from on premise platforms to SharePoint Online using tools like ShareGate or PowerShell. Build and maintain automated business process workflows using Power Automate. Develop and customize Canvas and Model-driven apps using Power Apps. Collaborate with business users to gather requirements and translate them into technical solutions. Troubleshoot and resolve issues related to SharePoint, Power Platform apps, and flows. Required Skills & Experience: 2-4 years of hands-on experience with SharePoint Online (Modern Sites, Lists/Libraries, Permissions, Content Types). Strong experience in Power Automate: Creating and maintaining cloud flows for automation. Experience in Power Apps development: Canvas apps, connectors, data sources (SharePoint, Dataverse, SQL). Knowledge of migration tools and techniques for migrating content and customizations to SharePoint Online. Proficiency in PowerShell scripting for SharePoint Online administration and automation. Basic understanding of Dataverse, Microsoft Teams integration, and Power BI is a plus. Preferred Qualifications: Microsoft certifications (e.g., PL-100, PL-200, or SharePoint certifications).

Document Management Systems - AODocs, DocuSign Google Workspace Integration Tools Scripting & Automation Identity & Access Management Collaboration & Enablement Monitoring & Analytics ITSM & Support Platforms Architecture & Documentation Required Candidate profile Must - AODocs, Google Workspace, Microsoft 365 tools, SharePoint, OneDrive, MS Teams, Certification - ITIL v4, M365 Certified Enterprise Administrator Expert, GWS Admin Certification

Role & responsibilities: Managing New Product, Mid-cycle enhancement program & Model Year changes launch process Launch Team Formation Finalizing build timeline in coordination with CFT Team Ensure that Build by objectives are met for every build Ensure Build Vehicle Requirements are met for all the build vehicle at every stage (Powertrain, Variant, Qty, Colour, Purpose, Owner) Track Launch budget status Station Readiness Assessment for new model setup at every build stage Monitor Build plan status to ensure build timelines are met Participate various Launch meetings & New Program meetings Releasing of Build Plan Fulfilment of Builds requirements Schedule Launch Meeting Preferred candidate profile Diploma / Degree in any stream 1 - 10 years of experience Basic knowledge of Automobiles & its system Basic knowledge of Microsoft office Understand the legal Compliances IATF & IMS Compliances

- Support Crestron AV, Polycom VoIP, Poly ATA, Analog Gateways - Handle config, testing, and troubleshooting - Assign mobiles, desk phones, Teams setup - Maintain telecom inventory and provide user support

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others.. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com Job Summary: The Enterprise SharePoint Team Manager is responsible for overseeing the strategic and operational management of the SharePoint environment within the organization. This role involves leading a team of SharePoint administrators and developers, ensuring the effective deployment, maintenance, and optimization of SharePoint solutions to meet business needs. Key Responsibilities: Strategic Decision-Making: Develop and implement the SharePoint strategy aligned with the organization's goals and objectives. Collaborate with senior management to identify opportunities for leveraging SharePoint to improve business processes and productivity. Evaluate emerging SharePoint technologies and trends to recommend innovative solutions. Work with Security to implement solutions and controls to protect, manage and store data to meet Alights records management requirements. Establish governance policies and best practices for SharePoint usage and administration. Operational Responsibilities: Lead and manage the SharePoint team, providing guidance, mentorship, and performance evaluations. Oversee the design, development, and deployment of SharePoint solutions, ensuring they meet business requirements. Monitor and maintain the health and performance of the SharePoint environment, including troubleshooting and resolving issues. Coordinate with other IT teams to ensure seamless integration of SharePoint with other enterprise systems. Manage SharePoint security, permissions, and compliance with organizational policies. Conduct regular audits and assessments to ensure the integrity and security of SharePoint data. Provide training and support to end-users to maximize the utilization of SharePoint features. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 9- 10 yrs+ years of experience Proven experience in managing SharePoint environments and teams. Strong understanding of SharePoint architecture, administration, and development. Excellent leadership, communication, and interpersonal skills. Ability to make strategic decisions and manage complex projects. Knowledge of IT governance, security, and compliance standards. Preferred Skills: Experience with SharePoint Online and Office 365. Familiarity with PowerShell scripting and automation. Project management certification (e.g., PMP) is a plus. Pls apply at below mentioned link https://careers.alight.com/us/en/job/ALIGUSR32343EXTERNALENUS/Enterprise-SharePoint-Team-Manager Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Provide remote support for end-user desktop, servers& networks Helpdesk support for MS Office 365, Azure& security applications Troubleshoot IT issues &assist senior engineers projects &deployments Manage client networks, backups, firewalls& security Required Candidate profile Monitor client networks & managed services Manage software updates, patches & reports Flexible to work in various schedules, including weekends Plan &document system deployments & projects

Experience requirements :Minimum 5 years of experience in client servicing/operations/marketing/strategy/consulting Qualifications :- Bachelor's degree required; Master's degree preferred - Ability to work in an entrepreneurial environment - Study abroad and/or international living experience preferred - Good working knowledge of Microsoft Office, specifically Excel and database literacy - Independent workerproactive and responsible, with the ability to learn rapidly and are comfortable with technology. - Familiarity with platforms like hubspot, dropbox, box, is preferable. Job description :- Reach Education Pvt. Ltd. is an educational services firm based in Mumbai, India. We are a premium education advisory firm by HBS (MBA'2010) and CMU (Tepper'2003) alum Vibha Kagzi and focus on the higher education space in India. - ReachIvy (www.reachivy.com) is focused on counseling students targeting top-tier schools internationally. The job requires- Monitor leads on a daily basis. Update and maintain large database, develop and manage tactics to converting enquiries & leads. - Manage student work flow meticulously. - Coordinate between internal team members, freelancers and students to ensure seamless work flow. - Understand the education sector thoroughly and answer incoming enquires. - Answer student/parent queries on procedure process and work flow. - Research and maintain information on college applications such as s, Requirements and Changes in process. - Develop and maintain relationship with schools and colleges. - Invite and receive college admissions officers and faculty. - Arrange for and manage events and information sessions. - Attend education fairs in Mumbai and other cities. - Follow up with clients over email and phone. As a full time member of the organisation, you enjoy the following perks :- You will be interacting with very high quality individuals in the education space - Our events take place in the best venues of the country - You have access to personal networks of our team members i.e. Harvard Business School, Carnegie Mellon, Columbia Univeristy - faculty and alumni - As an early member of the team, you shape the foundation and vision of the company - You can attend events organized by Harvard Club, Asia Society, FICCI and others since the Founder is a member at these organizations - We do not just exist in the virtual space, we change lives! Compensation :Will be determined on a case by case basis depending on the individuals skill set and experience. Potential for revenue share. Can also be converted to a field study for course credit. We are very flexible!

We are seeking a highly skilled with 6+ years of experience managing Microsoft 365 environments including both Exchange On-Prem, Online, Microsoft Teams, SharePoint. Some of the things you will be doing: Manage Exchange Environments: Administer and maintain Microsoft Exchange on-premises, Exchange Online and Hybrid environments. Ensure high availability, security, and disaster recovery capabilities. Migration Projects: Work together with team for tenant-to-tenant migrations, including planning, execution, and post-migration support. Develop and execute migration plans, ensuring minimal disruption to users. Assess existing Exchange environments and recommend performance enhancements. User and Policy Management: Manage user accounts, mailboxes, and distribution groups. Implement and manage role assignment policies and security protocols. Troubleshooting and Support: Provide advanced troubleshooting support for complex Exchange-related issues. Collaborate with IT support teams to resolve user issues promptly. Documentation and Reporting: Develop comprehensive documentation, including architecture diagrams, migration plans, and operational procedures. Generate reports on system performance, usage, and compliance. Experience with hybrid Exchange environments, Azure Entra ID, and Entra ID Connect. What technical skills, experience, and qualifications do you need? Strong analytical and problem-solving skills. Email Security Gateway (Proofpoint preferred) Excellent communication and documentation skills and in-depth knowledge of Exchange architecture, Active Directory integration, and security protocols. 6+ yrs of experience BE graduate or any relevant degree in IT, Computer Science, or related fields. Knowledge and experience of Power platforms OnPrem to Exchange Online Migration, Tenant to Tenant Migrations Skill set required: Exchange OnPrem and Online Microsoft Teams, OneDrive Microsoft Graph, PowerShell Scripting

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee – Broker Technical Support Team In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Responsibilities • Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery (e.g. output delivery, basic broking inquiries, etc.). • Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. • Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices. • Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs. • Maintain accurate records of client interactions and knowledge material • Conduct monthly knowledge assessment tests and TNI (training need identification) • Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction. • Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. • Lead by example by demonstrating and sharing knowledge with all lines of business the importance of best practices and acting as the subject matter expert to all operational and procedural activities for the Broking operations team Qualifications we seek in you! Minimum qualifications • Graduate in any stream • Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. • Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. • Proficient in English language- both written (Email writing) and verbal • A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience • An Insurance Certification would be an edge • Awareness about Property & Casualty insurance regulation and anomalies will be preferred • Relevant years of insurance experience and domain knowledge, especially P&C insurance • Candidate having Broker (US P&C insurance) experience would be an asset • Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) • A strong attention to detail; analytical skills and the ability to multi-task are important • Should be a team player with previous work experience in an office environment required • Client focused with proven relationship building skills • Ability to work collaboratively as a key member of a team and independently with minimum supervision • Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job description 1 Must have Office 365 Knowledge 2 Must have knowledge of Office 365 Administration 3 HandsOn expertise with Microsoft Teams and Skype for Business 4 Troubleshooting experience with Teams Sign in issues Calling issues and licensing issues 5 Must have knowledge about Active Directory 6 Must have knowledge about Skype for Business Hybrid 7 Basic knowledge about SharePoint Online Skype for Business and Teams will be of added advantage 8 Basic knowledge about Skype for Business Server 2013 and 2016 9 Knowledge about Server Roles 10 Basic knowledge about Azure and Multi Factor Authentication 11 Must have Good Verbal and written communications skills 12 Must have very strong troubleshooting Problem solving skills

Description: Product Owner Microsoft 365 Communication Lead the strategic roadmap for Microsoft 365 communication solutions, including Microsoft Teams, SharePoint, Exchange Online, Viva Engage, and other integrated tools. • Expertly gather requirements, design solutions, implement changes, and foster continuous improvement in our communication strategies. • Collaborate closely with cross-functional teams to identify and implement best practices for communication, ensuring a seamless user experience. • Understand and manage third-party communication services that extend beyond the M365 ecosystem, including SMTP and various third-party chat services. • Own the service design and integration of communication tools, ensuring alignment with user needs and organizational goals. • Maintain data governance, security, and compliance standards within all communication platforms. • Drive initiatives that promote user engagement and satisfaction, leveraging modern communication channels. • Know-How in conference systems with Microsoft Teams Room-Systems to ensure smooth video conferencing and collaboration experience. • Provide detailed reports and insights on communication strategies to management, showcasing value addition and user satisfaction metrics. Qualifications: A university degree in computer science, information technology, or a related field. • Minimum of 5+ years of hands-on experience with Microsoft 365 tools, including a deep understanding of Teams, Exchange Online, and Viva Engage. • Proven experience managing third-party communication solutions and integrations. • Strong analytical and problem-solving skills, with the ability to navigate complex communication environments. • A user-centric mindset, focusing on service quality and employee experience. • Excellent collaboration skills and ability to work in a dynamic, cross-functional team environment. • Effective communication skills, with fluency in English; additional languages are a plus. Role & responsibilities Interested Candidates please share your CV to sukanya.dp@acesoftlabs.com

Role Description The Precision Medicine Scrum Master acts as a servant leader and coach , fostering a culture of continuous improvement and innovation within a portfolio of Amgen Precision Medicine technology teams , while also playing Scrum Master for one or more agile teams . The role enables the team to stay focused and productive by minimizing disruptions, facilitating Agile ceremonies, and guiding the team in effectively applying Lean and Agile practices . This role brings critical experience and knowledge to coach team members on proper and complete issue creation, user story and acceptance criteria development, problem solving and troubleshooting, escalating blockers, exe c uting successful handoffs, and how to properly plan and track work efforts in Jira . They actively remove roadblocks to progress and create an environment conducive to individual accountability and high team performance. In collaboration with the Product Owner, the Delivery Manager / Scrum Master tracks and analyzes team metrics to ensure alignment with the team’s strategic roadmap (s) and delivery goals. Additionally, they support Agile governance, foster effective communication, and contribute to the ongoing SAFe transformation efforts at Amgen. Roles & Responsibilities Bring experience, expertise , and creativity to the creation of standards for use of Jira, handoffs, and roles and responsibilities across the Agile Team. Facilitate team events such as Daily Stand-ups, Iteration Planning, reviews, and retrospectives Proactively monitor samples of work Act as a servant leader and coach for and within Product and Platform teams Foster an environment where the team can stay focused Educate the team about Lean and Agile practices like Scrum Proactively listen for challenges, gaps, and blockers, and guide the team to actions to remove roadblocks and impediments Support the Product Owner in managing the backlog and guiding the team Strengthen communication and relationships with other teams, especially those on the Agile Release Train (ART) Track team metrics and find ways to improve team performance Continuously learn and improve as a Scrum Master to better support the team's success, including participation in Amgen Communities of Practice Basic Qualifications and Experience Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field Functional Skills: Must-Have Skills 5+ years’ Delivery Manager or Project Management experience 2+ years’ experience working in a highly agile ( SAFe , Scrum, Kanban) environment Experience with ITIL and Service Management Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.) Experience working cross-functionally and building collaborative working relationships; interfacing effectively with stakeholders, operations and management to resolve issues Ability to organize and schedule tasks, develop realistic action plans incorporating time constraints and task priorities Previous experience working in a highly collaborative and culturally diverse environment Excellent Microsoft Teams, Excel, Word, and PowerPoint skills Jira experience SAFe training experience Good-to-Have Skills: Workshop facilitation experience? Slido or other survey building experience? Professional Certification s SAFe for Teams (Mandatory) SAFe 6 Scrum Master ( Mandatory ) Certified SAFe 6 Agilist (preferred) Certified SAFe 6 Practitioner - (preferred) Certified SAFe 6 Release Train Engineer (preferred) ITIL 4 Foundations (preferred) Soft Skills: E xcellent people and project management skills Ability to work collaboratively with cross-functional teams Ability to manage multiple priorities successfully Team oriented with a focus on achieving team goals

PRODUCT QUALITY SPECIALIST What you will do Let’s do this. Let’s change the world. In this vital role you will provide technical expertise and product leadership to the Product Quality (PQ) organization. As a product support staff in Quality, the Product Quality Specialist has responsibility for working with Product Quality Leaders (PQL), International Distribution Quality, Quality Control, Regulatory, Process Development, Quality Assurance and other groups on projects including support of product specifications, in-process controls, periodic and annual product review, and complaint resolutions. Amgen offers the opportunity to be at the interface between research, global development and manufacturing to ensure that our molecules become medicines. Many of the technologies we’re employing are not only new to Amgen but are new to the industry as a whole. Help us to pave new roads for helping patients. This role will support one or more late-stage and/or commercial biologics or synthetics products. The individual will provide project support to the relevant Product Quality Team (PQT) to implement and manage strategy for Quality to meet the Product Quality goals. The individual will be directly responsible for Product Quality related tasks including authoring and review of GMP and regulatory documents, execution of transactions in relevant GMP systems (document management system, complaint resolution system, data systems), and product data management, including stability, comparability assessments, periodic and annual product reviews (APR). In addition, the candidate will be expected to play a role in supporting Product Quality initiatives intended to ensure the overall product health. Support PQ work for late-stage and/or commercial biologic or synthetic programs, including actions required for the PQT, APR, specifications, comparability, stability programs, and PQ owned regulatory filing sections and responses to questions (RTQ) Support science and risk-based evaluation of complex process and product quality data such as in-process, release and stability data, complaints, method performance etc. What we expect of you Basic Qualifications and Experience: Doctorate degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 2 years of Quality, Operations, Scientific, or Manufacturing experience, or Master’s degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 6 years of Quality, Operations, Scientific, or Manufacturing experience, or Bachelor’s degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 8 years of Quality, Operations, Scientific, or Manufacturing experience or Preferred Qualifications: Must-Have Skills: Demonstrate proficiency in oral and written communication of complex information to Product Quality team members and peers Demonstrate proficiency in knowledge of cGMP and international regulatory expectations Strong scientific data management and organization skills with attention to detail Ability to deliver high quality results and adhere to project timelines using computer-based GMP Quality systems Ability to build and maintain multi-functional relationships and strong partnerships through written and verbal communication skills Good-to-Have Skills: Experience working virtually on a multi-functional team in a matrix environment across multiple time zones Expertise in computer applications such as Veeva, Spotfire, SHINY Expertise in MS Office (Word, Excel, PowerPoint, MS Teams) Soft Skills: Analytical and problem-solving skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully, react quickly to address urgent requests and meet challenging timelines Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.