227 Microsoft Teams Jobs - Page 8

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:Work as Lead DeveloperPerforming technical feasibility check for the process to be automatedProviding design and development estimations for the processes to be developedDesigning technical solution for the automated processPreparing Solutions Design Document, Process Design Instructions Document and Object Design Instructions DocumentBuild and configure applications to meet business process and application requirements by Adopting best practices around coding, design, quality and performance Infrastructure setup and management for the UiPathDeveloping Power Automate (Cloud & Desktop) Workflows to implement the solutionGuiding/ training RPA developers to deliver required solutionReviewing work of the developersTeam handling and Client interaction experienceUnderstanding/ hands on experience of agile and waterfall frameworkUnderstanding of end to end implementation of RPA project life cycleGood written & verbal communication and presentation skills Professional & Technical Skills: 5+ years of IT development experience 3+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and Power Automate (Cloud & Desktop) tool (Advanced concept like Document Understanding, Action center, OCR etc.)In-depth knowledge Source Control & DevOps (CI/CD) Using Git, Azure DevOps, Jenkins for version control and pipeline automation in RPA projects.Deep understanding and ability to tailor the REFramework for complex transactional processes.Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Robotic Process Automation Advanced- This position is based at our Coimbatore office- A 15 years full-time education is required Qualification 15 years full time education

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun. As a Collaboration Engineer, you will join the Business Technology's (BT) Collaboration Team, which is responsible for connecting the workforce through digital technologies. Your domain expertise in this space is key as you work with teams at Workday to provide an outstanding experience for our business partners. About the Role In this role you will deliver outstanding Collaboration service to the enterprise demonstrating our SaaS product suite which comprises of Slack, Google Workspace, O365 (Exchange Online, Microsoft Teams) and other smaller applications like Miro and Smartsheets. Join a team of hardworking, multifaceted, and hard-working engineers who take personal pride in the service they provide to our workmates and external clients. The ideal candidate should have a passion for operational excellence, automation and engineering solutions. This person must be driven with a strong capacity to quickly adapt to a meaningful pace of work and interest in learning new technologies. The ability to balance multiple tasks while operating within a large range of technologies, simultaneously. Handle daily responsibilities and meet customer SLA's. The successful candidate will be willing to take on tasks outside of their knowledge base be detailed be able to communicate effectively both written and verbally in technical and non-technical language to an array of multi-functional teams. Responsibilities: Implement best practices & standards and governance controls for the services. Create and maintain technical support and process documentation. Build and implement new products and features aligned with the roadmap. Develop, test, and implement processes with a focus on automation. Collaborate closely with Workday's IT engineering and security organizations, ensuring compliance with all audits and policies. Performance monitoring and proactive correction of problems. Use technical experience, professional concepts, and company objectives to resolve complex issues in creative and effective ways. Rotating on call duties as required. About You Basic Qualifications: 5+ years of experience in administration Collaboration technologies such as Slack, Google Workspaces, O365 and others. Fluent with at least one of the following scripting languages such as PowerShell, MS Graph, JavaScript or others. Domain expertise in Google Workspaces Environment, Google Drives, Slack, Exchange Online or similar technologies. Other Qualifications: Experience working with ServiceNow for ITSM. ITIL certification is a plus. Expert in identifying gaps and finding solutions. Microsoft, Google or Slack product certifications are a plus. Experience in working with change enablement and internal communications. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles If so, ask your connection at Workday about our Employee Referral process!

Role & responsibilities Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc. Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.Migration and Deployment of Desktops and laptops build as per company standards. Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc. Supporting desktop maintenance, security maintenance, including virus updates and patch management Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates. Preferred candidate profile Bachelor's degree in engineering, Computer Science, MCA/BCA, Msc-IT Nice to have 0-1 of Experience in troubleshooting operating systems, hardware & software Good communication skills Willingness to work in rotational shifts Experience in Office 365 Good logical ability & time management skills Smart approach towards incident management The ability to communicate with overseas customers and problem-solving ability by using remote tools like Microsoft Teams, Web Ex etc

Role: MS Teams Support Experience: 3-5 Years Location: Hyderabad Notice Period: 0-15 Days Required to work in majorly US shifts(6.30 pm to 6.30 am IST) Job Description: 1) Must have Office 365 Knowledge. 2) Must have knowledge of Teams Administration. 3) Hands-On expertise with Microsoft Teams 4) Troubleshooting(L2 & L3) experience with Teams Sign in issues, Calling issues and licensing issues. PSTN Calling , Direct routing , Call quality Dashboard 5) Must have knowledge about Active Directory 6) Optional knowledge about Skype for Business Hybrid. 7) Basic knowledge about SharePoint Online, Skype for Business and Teams will be of added advantage. 8) Basic knowledge about Skype for Business Server 2013 and 2016. 9) Knowledge about Server Roles. 10) Basic knowledge about Azure and Multi Factor Authentication. 11) Must have Good Verbal and written communications skills. 12) Must have very strong troubleshooting/Problem solving skills

Role & responsibilities Role: MicroSoft Teams Experience: 3- 5 Years Location: Hyderabad Notice Period: Immediate - 15Days Required to work in majorly US shifts(6.30 pm to 6.30 am IST) 1) Must have Office 365 Knowledge. 2) Must have knowledge of Team Administration. 3) Hands-On expertise with Microsoft Teams 4) Troubleshooting(L2 & L3) experience with Teams Sign in issues, Calling issues and licensing issues. PSTN Calling , Direct routing , Call quality Dashboard 5) Must have knowledge about Active Directory 6) Optional knowledge about Skype for Business Hybrid. 7) Basic knowledge about SharePoint Online, Skype for Business and Teams will be of added advantage. 8) Basic knowledge about Skype for Business Server 2013 and 2016. 9) Knowledge about Server Roles. 10) Basic knowledge about Azure and Multi Factor Authentication. 11) Must have Good Verbal and written communications skills. 12) Must have very strong troubleshooting/Problem solving skills

Must have: Hands On experience for Setting Up and configuration of Cloud Tenant for various functions/services like Exchange Online, MS Teams, SharePoint Online, Microsoft Defender, etc. Should have experience using various Migration Tool for migration. Required Skill Set: Tool based migration experience like Quest, Bit titan, Trans-vault etc. Manage post migration issues during Hypercare support. Troubleshoot / Analyze migration error logs Manage discovery phase pre migration, creation of mapping files. Should have experience on OneDrive migration Should have experience on Teams migration. Should have experience on Exchange Online migration. Should have experience on working on BAU activities. Should have knowledge on ITIL, Change management etc.

About The Role : AD/AAD:Azure AD Architect Azure Group Policy, Groups, OU creation/modification/deletion Azure Conditional Access policy creation/modification/deletion Azure Access Package creation MTO sync and Entity integration App registration Audit closure Vulnerability and Risk closure New feature rollout AD to AAD sync Automations of repetitive tasks Handling outages Troubleshoot Active Directory authentication and LDAP configuration issues Work cross functional with other teams to drive initiatives Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, ) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria Knowledge of certificate-based authentication, PKI and ADFS infrastructure Replication Maintenance Event Log Management Systems Auditing Familiar with PowerShell scripting

Document Management Systems - AODocs, DocuSign Google Workspace Integration Tools Scripting & Automation Identity & Access Management Collaboration & Enablement Monitoring & Analytics ITSM & Support Platforms Architecture & Documentation Required Candidate profile Must -Docusign, AODocs, Google Workspace, M365 tools, SharePoint, OneDrive, MS Teams Certification - ITIL v4, M365 Certified Enterprise Administrator Expert, GWS Admin Certification

Role Responsibilities : Provide M365 (SharePoint online, Teams, OneDrive, Yammer, copilot etc.) subject matter expert support to the project implementation team Research product functionality and provide recommendations and guidance to the Digital Collaboration Delivery Studio team, other internal teams and leadership Monitor emerging technology trends within assigned product /technology areas to make recommendations Work with architecture, development and UI designers to design product features/solutions to meet the business requirements Perform Proof of Concept activities pertaining to SharePoint, SharePoint Online and M365 Recommend product change, modification and customization for Client OnLine utilizing SharePoint Responsible for developing product specific standards Work with deployment and support teams and functional representatives to educate clients on best practices for using M365 products Participate in subject matter guidance/troubleshooting for escalated support tickets and application issues Required Education, Qualifications, and Experience Settings : Minimum 3 6 years of experience in large technology environments Minimum 3 6 years Business analysis/Product Owner experience with Microsoft SharePoint, x1 Online, M365, Microsoft Teams An understanding of Microsoft 365 Copilot is preferred Familiarity with Agile/SAFe Agile is preferred Demonstrates ability to work with vendors and internal Client teams to influence product roadmap(s) Ability to provide key input into solutions that meet and often exceed client needs Demonstrates awareness of major external technology vendors and understands critical information about future-oriented collaboration technologies Ability to contribute to operational user and functional requirements within a structured system development lifecycle methodology Strong background in identifying issues and defining a solution for those issues Ability to apply technical skills with effective and clear verbal and written communication Ability to function and interact across teams in a large matrix organization to execute multiple tasks/assignments simultaneously with input from several resources.

Job description Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 500 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. For more information, visit www.acuitykp.com Basic Information Position Title Principle Engineer Experience Level 10+ years Department - Technology Location - Gurgaon Position reports to – Project Manager Job Purpose Minimum experience of 6 years in managing Microsoft O365 Platform, SharePoint Online Administration & Azure Cloud. Act as the internal focal point for M365/Azure technologies, working with internal resources to facilitate cloud adoption. Experience working with an on-prem environment that is synced to the cloud. Enterprise active directory/domain controller set up, configuration and troubleshooting experience, Active Directory system State Backups/Recovery. Expert Knowledge of Microsoft Windows 2016/2019 Administration: Install, Configure & manage. Experience in Migrating Users, Groups, Workstations and Application window Servers from Source Domain to Target Administration of user Accounts, Groups, Resources, Security, Backup strategies in window Servers 2016/2019 Expert Knowledge of Microsoft Windows Active Directory (Forests, Domains, AD Partitions, FSMO Roles, Sites, Subnets, Replications, AD Backup/Restore, Group Policies, Security, implementation of Group Policy, domain consolidation) Knowledge on TCP/IP, DNS, DHCP, Power shell scripting Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure Solid understanding of ITIL framework & best practices Knowledge of exchange PowerShell & Nessus vulnerability assessment tool. Worked on monitoring tool. Knowledge of Email gateway\antispam. Experience in Powershell. Key Responsibilities Perform day-to-day management and administration for Exchange Online system within an Office 365, SharePoint, MS Team, Azure , hybrid/cloud environment. Experience as a Server Administrator or similar role for Windows & HyperV, Monitoring of VM`s. Configuration of servers, operating systems administration, CIS hardening, firewall including but not limited to management of users, processes, resource contention, preventive maintenance and management of updates & patches to ensure that the system is properly updated Change Management, Incident management, Schedule and manage regular backups Testing, regularly update firmware to protect against vulnerabilities. Perform troubleshooting, root cause analysis, and performance benchmarking. Generate and distribute monthly statistical reporting. Provide support for issues ranging from single-user issues to system-wide problems. Key Competencies Team Work Adaptability Decision-making Problem-solving Flexibility Role: OtherIndustry Type: Financial ServicesDepartment: OtherEmployment Type: Full Time, PermanentRole Category: OtherEducationUG: Any GraduateKey Skills

Role & responsibilities Cloud Development: 3+ years of experience in cloud development, particularly with Microsoft Azure. Azure Services: Proven experience with Azure services like Logic Apps, Functions, BOT, AD B2C, App Registration, App Insights, AKS, SQLMI. Programming Languages: Strong programming skills in C#, JavaScript (React, Express). CI/CD: Experience with CI/CD pipelines and tools, preferably Gitlab. Automation and Scripting: Proficiency in scripting languages like PowerShell, Python, and/or IaC tools like Terraform. Teams App Development: Experience with developing and deploying Microsoft Teams applications. Agile Methodologies: Experience working within an Agile development framework. Communication and Collaboration: Excellent communication, collaboration, and interpersonal skills. Problem-Solving: Strong problem-solving and troubleshooting skills. Microsoft Teams Toolkit: Experience with the Microsoft Teams Toolkit for Visual Studio Code. Desired Skills and Experience (Optional): Azure Certifications: Microsoft Certified: Azure Developer or similar certifications. Specific Domain Knowledge: Knowledge of the specific domain(s) or industries in which the Teams apps will be used. Preferred candidate profile Immediate Joiner Only or who serving the NP

Role & responsibilities Cloud Development: 3+ years of experience in cloud development, particularly with Microsoft Azure. Azure Services: Proven experience with Azure services like Logic Apps, Functions, BOT, AD B2C, App Registration, App Insights, AKS, SQLMI. Programming Languages: Strong programming skills in C#, JavaScript (React, Express). CI/CD: Experience with CI/CD pipelines and tools, preferably Gitlab. Automation and Scripting: Proficiency in scripting languages like PowerShell, Python, and/or IaC tools like Terraform. Teams App Development: Experience with developing and deploying Microsoft Teams applications. Agile Methodologies: Experience working within an Agile development framework. Communication and Collaboration: Excellent communication, collaboration, and interpersonal skills. Problem-Solving: Strong problem-solving and troubleshooting skills. Microsoft Teams Toolkit: Experience with the Microsoft Teams Toolkit for Visual Studio Code. Desired Skills and Experience (Optional): Azure Certifications: Microsoft Certified: Azure Developer or similar certifications. Specific Domain Knowledge: Knowledge of the specific domain(s) or industries in which the Teams apps will be used. Preferred candidate profile Immediate Joiner Only or who serving the NP

Job Title - Business Operations Associate Meetings and Events Management Level:CL12 Location:Bangalore/ Gurgaon Must have skills: Cvent or any other Meetings Technology Job Summary :We are seeking an organized, detail-oriented, and proactive registration website builder to independently manage and support multiple events simultaneously. This role involves providing exceptional customer service, coordinating event details, and ensuring smooth event execution, both pre- and post-event. The ideal candidate will possess strong communication skills, a passion for event coordination, and the ability to manage multiple tasks efficiently. Key Responsibilities (Current, CL12) Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures Follow communication process flow Updates process forms in a timely manner Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements Consults on event requirements and site features Coordinates site testing and final sign-off with customer Creates event reporting package with updated reports Integrates site data with MMS (Salesforce), On24 and Touchcast Sends initial invitation and/or provides final site URL Sends additional rounds of invitations and communications Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner Manages event websites and registration changes Sends post-event feedback surveys Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist) Support taskforces and special projects (as assigned) Required Skills List Experience with Cvent platform will be a huge plus. The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time) Ability to communicate effectively and support customers from various countries and time zones Comfortable speaking with customers in our universal business language; English Excellent customer service Excellent time management skills Ability to problem solve customer and team issues Multi-tasker Effective Written and Verbal Communications Training Ability to work independently Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel) Self-starter for continued education on technology Familiarity with Microsoft Teams, a plus Event planning experience, a plus Project Management experience, a plus Knowledge of onsite event technology, a plus Familiarity with HTML, a plus Additional Information: - The ideal candidate will possess a strong educational background in Cvent or a related technology.- This position is based in India Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: B.Tech/BE/Any Graduate

Min 1 Yr International Semi Voice Exp into Technical support Loc- Hyderabad Skills - Windows OS / Microsoft Products / Gaming Support 5 Days Working | WFO CTC Up to 6 LPA | 45K In Hand + Perks 24x7 US Shifts HR Mayur - 7357769199

Min1 Yr Exp In Technical Support (International blended) Must Have Troubleshooting Exp On Windows OS,Microsoft Office 365,Dual chat Graduate Only CTC Up to 4 LPA + Variables 24*7 Shift Immediate Joiner Only Location Hyderabad Contact8769866443 Neha

The Role We are looking for a skilled Technical Support Engineer to join our team. The ideal candidate will have technical expertise, problem-solving skills, and a solid background in providing support across systems, networking, and video conferencing technologies. Will be responsible for troubleshooting, resolving technical issues, and providing excellent customer support to internal teams and external clients. Responsibilities: Provide technical support for a wide range of systems, applications, and hardware. Troubleshoot and resolve complex technical issues related to operating systems, software, hardware, and network connectivity. Manage and support video conferencing systems (Zoom, Microsoft Teams, Webex, etc.), ensuring optimal performance and user experience. Offer system administration support, including installation, configuration, and maintenance of operating systems, servers, and workstations. Troubleshoot and diagnose network issues, including connectivity, LAN/WAN configurations, and VPN support. Collaborate with cross-functional teams to ensure seamless system integration and workflow. Assist in configuring, managing, and maintaining internal communication systems, including video conferencing solutions. Provide remote support and on-site assistance when needed for system installations, upgrades, and repairs. Document and maintain records of troubleshooting steps, resolutions, and system configurations. Provide training and guidance to users regarding best practices for hardware, software, and video conferencing tools. Work closely with vendors and service providers to resolve escalated issues and maintain optimal system performance. Ensure that all systems and services are compliant with company policies, security standards, and regulatory requirements.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Environment Health and Safety Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the design, development, and configuration of applications, serving as the primary point of contact. Your daily responsibilities will include managing project milestones, coordinating with cross-functional teams, and ensuring the successful delivery of applications. Roles & Responsibilities:1. Lead the end-to-end implementation of HSE modules (Enablon/Sphera/Cority Essential) across multiple client sites, supporting the development of a strong safety culture.2. Facilitate requirement-gathering workshops, perform requirement analysis, and document business process models and use cases specific to HSE workflows.3. Ensure alignment of client HSE business processes with the architecture of Enablon/Sphera/Cority Essential applications.4. Configure and customize Enablon/Sphera/Cority Essential modules to meet specific client requirements.5. Possess in-depth understanding of key environmental monitoring processes, including modules related to Air, Water, Waste, Soil, Groundwater, and Energy.6. Demonstrate hands-on experience implementing and configuring HSE modules in the Enablon/Sphera/Cority Essential suite for multi-site client environments.7. Work with Enablon/Sphera Essential APIs for seamless application integration. (Preferred) Knowledge of NABSIC Coding. Professional & Technical Skills: 1. Strong communication skills for effective collaboration with users and client service delivery teams.2. Proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and OneNote. Additional Information:1. Minimum of 5 years of experience working with HSE applications.2. Educational Qualification:BE/BTech in Engineering.3. Preferred Location:Bengaluru (must be available for on-site client meetings in Bengaluru). Qualification 15 years full time education

Responsibilities: * Manage SharePoint, Intune, Team, Exchange Online, Microsoft Teams, OneDrive & Yammer environments. * Ensure data security compliance through proper access controls. Provident fund Annual bonus

MS Teams with Enterprise Voice Expert Experience : 7 to 15 years Job Description MS Teams expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams Voice. Implementation and support experience specifically in the area of MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical Desire to be hands-on and in the field of designing and implementing the MS Teams solution. PRIMARY RESPONSIBILITIES Responsible for migrating user base from Zoom Telephony to MS Teams 7 to 15 years’ experience on Microsoft Teams with Enterprise Voice is must. Experience on AudioCodes Gateways/Downstream SBCs Upgrading, installing, configuring, designing, and migrating Voice from PBX to MSTeams Experience and Knowledge on MS Teams Direct routing for Enterprise Voice and SIP Trunk Integrations. Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS. Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment. Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc. Knowledge of Microsoft Teams Endpoints and Physical Phone OEMs (AudioCodes/Yealink) Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy Understanding of resource groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods. Good knowledge on Active Directory & Domain Services, Certificate Authority Knowledge on Windows, PowerShell and Powershell Scripting Knowledge on ITIL and Change management. PROFESSIONAL SKILL REQUIREMENT Ability to work in large teams and manage project milestones Excellent communications, presentation, and Problem solving skills Ability to develop requirements based on client inputs Ability to work effectively in a remote, virtual, global environment.

Minimum 2 yrs expr into Technical Chat process Must Expr into Windows and Microsoft products Must Expr into International technical chat support Excellent communication in English Immediate joiners preferable Virtual mode of interview Regards JS4U

Req Exp- Min 4 Years in IT Service Desk Training MUST HAVE TRAINER EXP ON PAPERS Any Gradudate Loc- Mysore ONLY WFO|5 Day's working|US Shifts CTC-8.5 to 9LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

About the jobQualifications:Technical: CA Inter/CMA/MBA Fin/Chartered Accountant/CPA with 2+ years of experience OR Masters with 5+ years of experience in accounting, preferably US accounting Experience in Accounting reviews Strong conceptual accounting knowledge with sound ability on application of US GAAP Well acquainted with software/applications like Excel, Word, QBO, Xero, SAGE, NetSuite, Yardi, MS Teams, Zoom etc Strong time management and organizational skills Self-starter, highly collaborative, creative, outgoing, and possesses strong financial analysis, modeling, and valuation skills Excellent verbal and written business communication skillsAdministrative: Complies with Firm department policies Uses down time effectively and complying with Firm’s CPE requirement Well-organized with ability to prioritize :Responsibilities Includes, but not limited to Performing various accounting functions on US clients’ files including posting and reconciling Accounts Receivables, Accounts Payable, Bank and Credit Card transactions, Payroll, general Journal entries etc Preparing workpapers, accounting schedules and extracting and preparation of various management reposts per clients’ needs Taking a lead on projects like accounting clean-up, books rebuild, software migration, account adjustments as required, furnishing information to other departments as may be necessary Reviewing work of Staff and providing constructive feedback Learning new software and develop new technological skills required to perform accounting and financial reporting Work allocation as per the staff availability & competency Helping Staff to up-skill themselves through proper guidance Adhering to deadlines of the tasks assigned and keeping the reviewer updated on the progress Self-reviewing work for accuracy and completeness to ensure quality product before submitting to reviewer/manager Preparing SOP for the task assigned and updating the same on regular intervals Adhering to Internal policies, procedures, and controls Work with both India-based and US-based staff on an ongoing basis to collaborate on performing transactional activities, technical accounting activities & reporting activities

Role & responsibilities Preferred candidate profile

As a Specialist Solutions Engineer (SSE) on the Modern Workspace team, you will be a key contributor in presales engagements with our clients to design and scope Modern Workspace focused solutions. In this position, you will collaborate with our clients and other architects to define journey maps, adoption plans, and long-term strategy. This will include defining customer requirements, delivering proposed technical architectural designs, demonstrating solutions, leveraging vendor relationships and tools, and defining associated professional services. In this role, you will work within the Presales and Engineering organization responsible for designing, architecting and consulting for AHEAD clients. We expect our Solutions Engineers to continuously build knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Specialist Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. Responsibilities: Engage in conversations with customers aligned to their industry to understand their business challenges and introduce AHEAD products, solutions and services. Initiate conversations with customers specifically focused around Modern Workspace Productivity, Collaboration, Endpoint Management, Identity Management, Experience Monitoring, Virtual Desktop - in collaboration with vendors and the Ahead services organization. Identify gaps in the client environment, process, and skills with the intent to address, educate, and bring their teams together to drive client enablement. Explain and educate complex solutions, architectures and integrations in a clear and articulate manner. Create guiding examples of customer transformation through seminars, workshops, webinars, and direct engagement. Collaborate with team members to discover new opportunities. Drive incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Identify customer business needs and technology readiness. Contribute to the development of solutions in collaboration with internal teams, partners, and services. Propose prioritized solutions that align with customers' needs. Articulate the business value of proposed solutions. Collaborate with other teams (e.g., account teams) and services to build pipeline. Interface with customers and build relationships via social selling. Apply AHEADs sales process to adequately qualify an opportunity. Identify opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams. Proactively engage with vendors to leverage funding mechanisms available as part of sales campaign. Implement strategies to accelerate the closing of deals. Contribute input on strategies to drive and close prioritized opportunities. Implement close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure. Technical Expertise: Experience working in a Modern Workspace focused pre-sales environment on solutions including Productivity: Microsoft 365, Entra ID, SharePoint, Microsoft Teams, OneDrive, and Exchange Identity and Access Management: Active Directory, Entra ID, Okta, Duo Endpoint Management: Microsoft Intune, Microsoft SCCM, Workspace ONE UEM Virtual Desktop: Citrix DaaS, Microsoft AVD, Nerdio, VMware Horizon Digital Employee Experience: ControlUp Endpoint Devices: Microsoft Surface, Dell Wyse, IGEL Data and AI: Microsoft Copilot Ability to partner with various teams across the organization to identify and build solutions for customers Provide market intelligence to management staff and participate in development of future solution strategies and offerings Participate in the preparation of sales campaigns, business plans, and technology heat maps for prospects Participate with OEM vendors and SE teams on product roadmaps and strategy Participate in continued education to maintain and grow your career. Stay informed about new services, technologies, and other information that may be of interest to clients Maintain existing certifications and continue to grow technical skill set Pre-Sales Expertise: Experience in conducting white boarding sessions, creating diagrams, and technical solution roadmaps Experience presenting solutions to clients and addressing any issues/concerns Ability to identify, validate, and grow opportunities in high potential customer accounts Increase customer loyalty through effective communications, professionalism, and exceeding customer expectations Preferred experience in pricing and scoping managed service designs Preferred experience selling Microsoft products, licensing and services. Requirements: Must have a minimum 4 years of experience selling or configuring Microsoft products, services, and integrations Strongly prefer experience with Microsoft Productivity suite and Copilot Strongly prefer experience with Endpoint Management, Identity/Access Management and VDI solutions Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies solutions and services to meet the clients requirements Demonstrated ability to work with and communicate with other team members Must have excellent communication, documentation, and customer facing skills A desire to learn and be a problem solver Prefer recent role-based Microsoft industry recognized certifications Education and Training 5+ years of hands-on experience in IT 4+ years of experience in an Engineer or Consultant role Multiple industry-recognized certifications from key vendors

Team Lead- IT Service Desk Req Exp- 4 Years in Technical Support Skills- Office365, Service Desk, Windows, MS Teams,Troubleshoot Any Graduate Notice- 0 to 30 Days Loc- Hyderabad CTC - 7 TO 9LPA 5 Day's Working | US Shifts | WFO