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7.0 - 12.0 years

16 - 20 Lacs

Bengaluru

Work from Office

Project description We've been engaged by a large APAC financial institution to provide resources for a range of Murex projects. Joining this program you will have the benefit of working with an established team working directly with onsite staff, fully involved in the project initiation through to project implementation. Responsibilities Define the Murex test strategy and create detailed test cases for your squads deliverables. Execute and automate test cases using the MxTest platform. Analyze Murex test run outputs to identify, triage, and resolve issues. Collaborate with the ST, SIT, and UAT teams, including business stakeholders, to ensure end-to-end test coverage. Independently take ownership of assigned tasks from day one, requiring minimal handholding. Manage your work with a self-driven and proactive mindset in a fast-paced, agile environment. Skills Must have 7+ years of hands-on experience in Murex MXtest. Proven expertise in Murex, with full front-to-back testing exposure in FX, IR, and Commodities. Strong working knowledge of MxTest (or Onyx), including both implementation and execution of test suites. Proficient in SQL and Unix. Strong background in software testing methodologies and technical business analysis. Able to start independently and manage responsibilities without close supervision. Excellent verbal and written communication skills. Experience working in Agile teams and using Agile testing practices. Nice to have Murex Performance testing DevOps on Murex experience (GIT, Jenkins, JIRA, etc) Batch processing testing Control-M Exposure to FRTB or regulatory risk initiatives. Experience with other Murex modules or tools. Other Languages EnglishB2 Upper Intermediate Seniority Senior

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2.0 - 5.0 years

2 - 6 Lacs

Hyderabad

Hybrid

Client Support - L1/L2 support First level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine). These are clients of Mede or internal teams.Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users.Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client.Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week.Excellent communication skills to communicate with end users. POSITION GENERAL DUTIES AND TASKS : Client Support - L1/L2 supportFirst level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine). These are clients of Mede or internal teams.Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users.Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client.Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week.Excellent communication skills to communicate with end users.

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5.0 - 7.0 years

27 - 42 Lacs

Mumbai

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Job Title: Project Manager - Implementations Department: Project Management Job Description: The Project Manager - Implementations is responsible for managing software implementation projects by coordinating internally from pre-sale through order booking, site preparation, software installation, configuration/verification, training, and customer clinical Go-Live, ensuring the customers achieve clinical adoption quickly and efficiently. The Project Manager acts as the customers advocate, facilitating a smooth hand-off to the Real Time Support Operations team. Key Areas of Responsibility Initiate projects in salesforce.com as customer orders are booked. Oversee 50-75 implementation projects at a time. Coordinate schedules of customer resources along with internal resources to make efficient use of time and achieve rollout goals. Ensure both parties are properly prepared and have allocated the required resources for each step of the process. Check-in on customers on a regular basis to ensure successful progression of the project in terms of cost, schedule and software/workflow functionality with the ultimate goal of achieving productive clinical usage and moving on to standard customer support. Act as the customers advocate and liaison with other departments within the organization. Capture detailed information about clinical or technical issues and roadblocks and translate that into Product Development changes leading to improvement. Work with the Sales Department during the sales process to help ensure their success and set the customers’ expectations on roles, responsibilities, requirements, and timeframes for the successful implementation of the products. Assist with beta partners as they implement new modules and features and determine how these changes might impact new users and implementations. Skills, Knowledge & Experience 5+ years of software implementation experience, preferably in radiation therapy. Proven Salesforce.com proficiency at the expert level Ability to measure and analyze overall project performance in terms of project cost, project schedule, Client software performance, and customer satisfaction. Creative thinker able to identify and implement potential opportunities for process improvements in terms of shortening project cycle times while increasing project resource utilization. Proficiency in MS Office, MS Teams and JIRA issue tracking software. Strong written and verbal communication skills Excellent people and management skills to interact with customers, colleagues and cross-functional teams, and SNC senior management. Capable of managing across a diverse cultural spectrum worldwide (US, EMEA, APAC, CALA) and the wide range of customer clinical and administrative environments (physicists, doctors, IT departments, therapists, exec management, etc.) Graduation or equivalent experience required

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6.0 - 11.0 years

8 - 12 Lacs

Pune

Work from Office

Microsoft Teams (L3), Infra Consulting (L1), M365 Exchange Online (L3), MS Exchange Mailbox Migratio Professional Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

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3.0 - 5.0 years

0 - 0 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Role & responsibilities Microsoft team Administration;Microsoft Contact Center;Microsoft Teams;Audio/Video Conferencing;Basic IP Telephony;Collaboration-Microsoft Teams; Description We are seeking a skilled Microsoft Teams Administrator to join our team in India. The ideal candidate will be responsible for managing and optimizing our Microsoft Teams environment to enhance collaboration and communication across the organization. Responsibilities Manage and administer Microsoft Teams environment including user management, policy configuration, and monitoring usage. Provide support and troubleshooting for Microsoft Teams related issues. Collaborate with IT and other departments to implement best practices for Teams usage. Conduct training sessions for employees on how to effectively use Microsoft Teams. Stay up-to-date with new features and updates in Microsoft Teams and communicate changes to the team. Skills and Qualifications 3-10 years of experience in Microsoft Teams administration or related field. Strong understanding of Microsoft 365 services, particularly Microsoft Teams, SharePoint, and OneDrive. Experience with PowerShell scripting for Microsoft Teams management. Knowledge of network configurations and security protocols in relation to Microsoft Teams. Excellent communication skills and ability to work collaboratively with cross-functional teams. Location - Pan India Notice - Any Preferred candidate profile

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5.0 - 10.0 years

0 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Role & responsibilities Microsoft team Administration;Microsoft Contact Center;Microsoft Teams;Audio/Video Conferencing;Basic IP Telephony;Collaboration-Microsoft Teams; Description We are seeking a skilled Microsoft Teams Administrator to join our team in India. The ideal candidate will be responsible for managing and optimizing our Microsoft Teams environment to enhance collaboration and communication across the organization. Responsibilities Manage and administer Microsoft Teams environment including user management, policy configuration, and monitoring usage. Provide support and troubleshooting for Microsoft Teams related issues. Collaborate with IT and other departments to implement best practices for Teams usage. Conduct training sessions for employees on how to effectively use Microsoft Teams. Stay up-to-date with new features and updates in Microsoft Teams and communicate changes to the team. Skills and Qualifications 3-10 years of experience in Microsoft Teams administration or related field. Strong understanding of Microsoft 365 services, particularly Microsoft Teams, SharePoint, and OneDrive. Experience with PowerShell scripting for Microsoft Teams management. Knowledge of network configurations and security protocols in relation to Microsoft Teams. Excellent communication skills and ability to work collaboratively with cross-functional teams. Location - Pan IndiaNotice - Any

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9.0 - 15.0 years

2 - 5 Lacs

Hyderabad, Telangana, India

On-site

Description We are looking for a skilled Microsoft Team Administrator with 9-15 years of experience to join our team in India. The ideal candidate will manage and optimize our Microsoft Teams environment, ensuring seamless collaboration and communication across the organization. Responsibilities Manage and administer Microsoft Teams environments, ensuring optimal performance and user satisfaction. Monitor and resolve issues related to Microsoft Teams, including user support and troubleshooting. Develop and implement best practices for Microsoft Teams usage across the organization. Train and support users in utilizing Microsoft Teams features effectively. Collaborate with IT and other departments to integrate Microsoft Teams with existing systems and processes. Stay updated with the latest Microsoft Teams features and updates to enhance team collaboration. Skills and Qualifications 9-15 years of experience in Microsoft Teams administration or a related field. Strong knowledge of Microsoft 365 suite and its integration with Microsoft Teams. Experience in managing user roles, permissions, and policies within Microsoft Teams. Proficiency in troubleshooting and resolving technical issues related to Microsoft Teams. Excellent communication and interpersonal skills to work collaboratively with diverse teams. Ability to design and execute training programs for end-users to maximize the usage of Microsoft Teams.

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8.0 - 12.0 years

15 - 25 Lacs

Pune

Work from Office

8 years exp in Unified Communications (UC) Architecture Solution Design & Integration Google Workspace Microsoft 365 MS Teams/Zoom/Adobe Monday.com/Jira SaaS Tools Messaging Protocols(SMTP, SPF, DKIM, DMARC) Multi-Factor Authentication (MFA) Required Candidate profile IT Security Compliance (SOC2, GDPR, ISO 27001) Cloud Architecture (Google Cloud/Azure/AWS – optional) Problem Solving & Analytical Skills Customer-Centric Mindset Collaboration & Communication Skills

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9.0 - 14.0 years

0 - 0 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Role & responsibilities Skills -SharePoint Infra build;SharePoint Content Migration;One Drive For business;CollabM365SharePointSuite Location - pan India Notice - Any Notice Preferred candidate profile

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5.0 - 10.0 years

0 - 0 Lacs

Kolkata, Chennai, Bengaluru

Hybrid

Role & responsibilities Skills -SharePoint Infra build;SharePoint Content Migration;One Drive For business;CollabM365SharePointSuite Location - pan India Notice - Any Notice Preferred candidate profile

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Senior Administrator Key Responsibilities: Advanced Troubleshooting & Resolution: Handle escalated incidents and service requests, particularly those impacting high-priority clients or involving critical systems. Customer Experience Leadership: Deliver elite support experiences by proactively identifying pain points, reducing resolution time, and ensuring minimal disruption to customer operations. Process & Documentation Excellence: Create and maintain detailed knowledge base articles, SOPs, and troubleshooting guides. Contribute to automation and self-service initiatives to reduce ticket volume. Collaboration & Escalation Management: Work closely with cross-functional teams including engineering, product, and service desk to resolve issues and implement long-term fixes. Mentorship & Training: Guide junior engineers through technical challenges, conduct peer reviews, and lead knowledge-sharing sessions. Metrics & Reporting: Track and report on key performance indicators such as CSAT, resolution time, and backlog reduction. Participate in audits and quality reviews. Required Skills & Experience: 58 years of experience in technical support or IT operations, preferably in a global or enterprise environment. Strong expertise in macOS, Windows, and enterprise IT tools (e.g., ServiceNow, Microsoft Teams, VPN, printing systems). Proven ability to resolve complex technical issues independently and under pressure. Excellent communication and interpersonal skills, with a customer-first mindset. Experience with automation tools, scripting, or self-service platforms is a plus. Preferred Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. ITIL certification or equivalent process knowledge. Senior Administrator

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8.0 - 13.0 years

10 - 13 Lacs

Chennai

Work from Office

Windows Server Administration (2016–2022), Linux Server Management (RHEL/CentOS/Ubuntu), Virtualization Hyper-V and VMware ESXi, Microsoft Azure, Microsoft 365 Administration, Active Directory, DNS, Backup & Recovery and Vendor License Management

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0.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Description For IT Engineer (Support) About the Role: The IT Department is responsible for supporting and maintaining the company's IT systems and for providing efficient support to all business users. The department is also responsible for resolving any IT-related faults quickly and efficiently. This role demands proficiency in handling IT inventory, providing technical support to the users on Windows and Mac OS. About Us: Exotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel's cloud-based productsuite powers 50 million daily engagements across voice, video and messaging channels. Exotelpowers unified customer engagement to over 6000 companies in 60+ countries, including India,SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart,GoJek, Byju's, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customerengagement with Exotel's suite of a communication API, Ameyo's omnichannel contact centre(merger), and Cogno AI's conversational AI platform (acquisition) over the cloud. We are a $100million Series D funded company with $60 million in ARR. Responsibilities: Should be able to manage escalations. Diagnose and troubleshoot technical issues. Undertake small to medium-sized IT projects as instructed by reporting manager. Support and maintain MS Server/Desktops. Setting up and configuring new laptops. Install authorized software to laptops. Ensuring security and upgrades are applied and kept up to date on the laptops. Antivirus installation to all desktops and laptops. Ensure all logs for equipment and users are maintained. Creating purchase requisitions for IT hardware/software. Ensuring all software purchased licensing is recorded and maintained. Setting up new users and disabling expired accounts in accordance with HR requirements. Maintaining (Allocation / Deallocation) IT inventory and records. Should be fluent in troubleshooting Windows and Mac OS. Exposure towards WIFI networks including Cisco Meraki. Exposure towards Video Conferencing Solutions / Collaboration devices. Ensure that a high level of customer service and support is provided to all internal and external customers. Ensure high customer satisfaction rate. Should have good communication skills. Admin Duties / Areas of Responsibility The position will involve the following areas of responsibility: Organize meetings and training sessions for HR and Sales. Coordination with the admin team of the building for day-to-day activities. Manage access cards issued by the admin team of the building. Assist and support to colleagues in Admin & HR-related matters. Manage inward & outward couriers. Manage stock inventory of gifts and office stationeries. Onboarding & offboarding in the system. Required Skills: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco Certified Network Associate (CCNA) or higher certification is required. Proven experience in managing Cisco switches and WiFi infrastructure. Strong knowledge of video conferencing solutions (Zoom, Microsoft Teams). Experience in handling compliance requirements and audits. Hands-on experience in deploying and managing security tools. Familiarity with Single Sign-On (SSO) technologies (Okta, Azure AD). Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work effectively in a fast-paced, dynamic environment. Good-to-Haves: Linux certification (e.g., Red Hat Certified Engineer, LPIC) is required. Certification in Windows Server Hybrid Administrator Associate or higher ispreferred.

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0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description For Sr. IT Engineer (Network & Security) About the Role: We are seeking a highly skilled and experienced Senior IT Engineer to join our team. The ideal candidate shall have a strong background in Cisco Networking Devices, Firewall, WiFi Management, Video Conferencing Solutions, Compliance Handling, MDM and other security tools. About Us: Exotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel's cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotelpowers unified customer engagement to over 6000 companies in 60+ countries, including India,SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart,GoJek, Byju's, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customerengagement with Exotel's suite of a communication API, Ameyo's omnichannel contact centre(merger), and Cogno AI's conversational AI platform (acquisition) over the cloud. We are a $100million Series D funded company with $60 million in ARR. Responsibilities: Manage and maintain Linux-based systems, ensuring high levels of performance, availability, and security. Configure and manage Cisco switches and WiFi infrastructure to ensure optimal network performance and reliability. Oversee video conferencing solutions, including setup, configuration, and troubleshooting. Handle compliance requirements, including audits and ensuring adherence to relevant standards and regulations. Deploy and manage security tools, such as MDM, AI-based XDR, SIEM, and DLP solutions, to protect the organization's IT assets. Implement and manage Single Sign-On (SSO) technologies to streamline authentication processes. Collaborate with cross-functional teams to design and implement IT solutions that meet business requirements. Provide technical leadership and guidance to junior IT staff members. Stay up-to-date with industry trends and best practices to ensure the organization's IT infrastructure remains secure and efficient. Macbook management and troubleshooting. Required Skills: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco Certified Network Associate (CCNA) or higher certification is required. Proven experience in managing Cisco switches and WiFi infrastructure. Strong knowledge of video conferencing solutions (Zoom, Microsoft Teams). Experience in handling compliance requirements and audits. Hands-on experience in deploying and managing security tools. Familiarity with Single Sign-On (SSO) technologies (Okta, Azure AD). Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work effectively in a fast-paced, dynamic environment. Good-to-Haves: Linux certification (e.g., Red Hat Certified Engineer, LPIC) is required. Certification in Windows Server Hybrid Administrator Associate or higher ispreferred.

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4.0 - 9.0 years

13 - 17 Lacs

Bengaluru

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Project description We've been engaged by a large European Bank to provide resources to their Murex program. Joining this program you will have the benefit of working with an established client team, fully involved in the project initiation through to project implementation. Responsibilities You will be working with an established team of Murex Test Analysts both in India and onshore and perform tasks linked to test design/strategy, unit testing, SIT & UAT. The automated testing platform used by the client is MXtest. Daily tasks include: Perform a detailed analysis around the products and modules in scope to determine the coverage required Define stream test strategy and approach Configure, execute, and report on test phases/test cycles Configure and automate trade insertion, event insertion, reports, and extract reconciliations Work with business analysts, developers, and vendors to resolve defects Review and quality assure test cases Skills Must have 4+ years of Murex Functional testing experience Good exposure to Murex functionality, mainly on FO, BO, and MO. Experience within global markets, good functional understanding Good understanding of FI, IRD type trades is expected Experience in test planning and defining test strategies for small to medium-sized changes. Building test scenarios based on the Client Requirement Strong understanding of and adherence to general test practices. Some experience in Murex-specific test best practices is expected Experienced in working with stakeholders (client team) and able to prioritize work Should be able to help the junior analyst in his day-to-day work Nice to have Experience in MxTest / Onyx experience would be a plus Experience in other Murex modules like Market Risk, Credit Risk, Accounting, etc. Other Languages EnglishB1 Intermediate Seniority Senior

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5.0 - 10.0 years

10 - 14 Lacs

Coimbatore

Work from Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Power Apps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. -Understanding and experience on Power Apps Canvas App, Model Driven Apps and Power Automate-Experience with PowerApps Portals is desirable but not essential.-Experience across the Microsoft portfolio especially Azure Portal, AAD, M365, MS Teams is desirable but not essential-Understanding of Dataverse, how to design, develop and secure it-Experience with PCF controls desired but not essential-Experience with Plugin desired but not essential-Comfortable being client facing-Understanding of SDLC methodologies (Agile, SCRUM).-Understanding of PowerPlatform DevOps capabilities and limitations (AzureDevOps/GitHub/Pipelines) and good Solution Management & version control.-PowerApps,-Canvas App-Model Driven Apps-Power automatePower Apps Canvas Apps / Power Automate-Experience building rich applications using Canvas Apps and Power Automate-Ideally with experience in working in multiple environments-Experience with PCF is desirable (custom components for Canvas Apps)-Experience with Custom Connectors desired but not essentialPower Apps Developer-Dataverse how to secure it, etc e.g. access, roles, etc-Power Automate-Model-Driven-Tables, Virtual Tables, etc-Power Pages desired but not essential-Experience in working with multiple PowerApps environments desired-Experience with Custom Connectors desired but not essentialThe candidate(s) will be part of a team of developers working across multiple projects in IT PD, delivering work to ESB standards and transitioning to IT SD teams.Skillsets and team size will be refined when sizing of work for IT PD is complete. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Power Apps- This position is based at our Noida office- A 15 years full-time education is required Qualification 15 years full time education

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5.0 - 9.0 years

7 - 16 Lacs

Hyderabad, Chennai

Hybrid

Hi, Greetings from CES LTD: Website Link : https://www.cesltd.com Headquarted AT : Chicago ( Illinois ) Certified AS : CMMI Level 5 Organisation The O365 SME role is to manage Office 365 services, applications, and tools, including Intune, Exchange Online, Teams, Outlook, OneDrive, SharePoint online and autopilot to ensure high-availability and security for the support business applications This individual also takes part in the planning and implementing of policies and procedures to ensure system provisioning, ongoing maintenance, and security are consistent with organization goals, industry best practices, and regulatory requirements You will work closely with the IT team, non-IT departments, and project stakeholders to ensure the Office365 environment is optimized for performance, reliability, security, and user satisfaction. The O365 SME will be the main point of contact for technical and support issues related to Office 365 administration Resolve assigned cases/tickets, change requests, and acts as an escalation point for support issues Monitor and respond to issues or service requests reported to the Service Desk and create and resolve problem tickets for service issues (in ServiceNow) The O365 SME will be the main point of contact for technical and support issues related to Office 365 administration. Resolve assigned cases/tickets, change requests, and acts as an escalation point for support issues. Monitor and respond to issues or service requests reported to the Service Desk and create and resolve problem tickets for service issues (in ServiceNow) Pro-actively participate in escalated issue resolution for Office365 applications, tools, features, etc. Must be a self-starter and can work independently as well as within a tightly formed team Aid in the development of long-term strategic goals for the enterprise messaging and collaboration environment to include Exchange Online, OneDrive, SharePoint, Teams and other Microsoft services. Assist with the design and development of Office365 specific security policies, standards, and procedures - e.g. auditing and monitoring, security incident and event management, data protection, user and administrator account management, and conditional access controls. Provide advice and training to peers on various O365 applications and technologies. Write and support custom scripts (PowerShell) to remediate issues and automate tasks as well as to support reporting, licensing, and troubleshooting Office365 and on premises AD, Exchange, and SharePoint deployments. Adhere to technical policies, standards, best practices, and organization's Change Management procedures. Ensure quality standards are met for engineered solutions and promote continuous improvement across the entire Office365 platform. Identify technology enhancements that would improve overall user experience and feature offerings Provide and maintain clear, concise, and customized documentation that is appropriate for technical and non-technical audiences. Work on assigned projects and complete within timetable established by leadership Pro-actively identify and successfully troubleshoot technical issues in a timely manner, provide leadership updates on problem resolution, and provide progress report to customers and management on a regular basis. Collaborate with clients to understand their business processes and requirements. Conduct thorough analysis to identify opportunities for improvement using Microsoft 365 solutions. Lead end-to-end implementations of Microsoft 365 solutions. Customize and configure M365 applications to meet specific client needs, ensuring optimal system performance. Offer ongoing support and troubleshooting assistance to clients post-implementation. Work closely with development teams to integrate Microsoft 365 applications with other business applications and systems. Create and maintain detailed documentation for implemented solutions, configurations. Regards, Kanchana CES LTD!

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5.0 - 8.0 years

6 - 10 Lacs

Pune

Work from Office

Mandatory Skills: Microsoft Lync SFB Server Admin. Experience5-8 Years.

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3.0 - 5.0 years

5 - 11 Lacs

Hyderabad

Hybrid

Key Skills that will give you an advantage are: 2 to 4 years of experience in the Microsoft Power Platform (Power Automate, Power Apps, Power Virtual Agents) solution and implementation space is a must-have. Experience developing and data-modeling with the Microsoft Dataverse Experience developing Power Apps Canvas, Model-driven and Portals Experience developing custom connectors within the Power Platform A clear understanding and use of Power FX and development methods Design, build and maintain digital process automation (DPA) using Microsoft Power Automate Cloud Flow Design, build and maintain desktop automation (RPA) using Microsoft Power Automate Desktop Flow Design, build and maintain business process automation (BPA) using Microsoft Power Automate Business Process Flow Development of Azure logic apps and functions will be beneficial Power BI and Power Virtual Agent development gives you an edge Proficiency in creating PowerShell scripts Programming/Scripting Languages: JavaScript, HTML, and CSS. Interact with clients, subject matter experts or business analysts to understand requirements, establish priorities and project scope, and manage expectations and project delivery. Prepare necessary documents including technical documentation, Integration Test Plans, Release and Deployment documentation. Understanding the software development lifecycle, and the ability to accurately communicate task status. We are looking for candidates with knowledge in: Development: C#, Microsoft .NET Development, CSS, JavaScript, WCF/REST, SQL Server Technologies: Power Apps, Power BI, Power Automate, Power Virtual Agents, SharePoint, Microsoft Teams, Exchange, Intune, Azure Front Door, PowerShell Schedule: Monday to Friday Experience: Microsoft Power Platform: 2 year (Required) Software development: 3 years (Required) Work Location: Hybrid

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8.0 - 10.0 years

15 - 25 Lacs

Bengaluru

Hybrid

*Job Summary:* We are looking for a Senior M365, Exchange & Teams Administrator to manage, support, and optimize our Microsoft 365 collaboration, messaging, and communication platforms. With a focus on Exchange Online and Microsoft Teams, the ideal candidate will have 8-10 years of experience in enterprise messaging environments, proficient in managing cloud-based solutions, security, and cross-platform integration. This role is critical to ensuring seamless communication, collaboration, and compliance across the organization. *Key Responsibilities:* • *Exchange Online & Messaging Administration:* o Administer and maintain Exchange Online in Microsoft 365 services, ensuring high availability, performance, and security for email services across the organization. o Manage IIS SMTP Relay Server with IP whitelisting. o Troubleshoot and resolve mail flow issues, message routing, and delivery problems in Exchange Online and Microsoft 365 environments. o Configure and manage Exchange Online Protection (EOP) for spam filtering, anti-malware, and security controls. o Implement and monitor email security protocols (e.g., DKIM, DMARC, SPF, TLS) to ensure safe, encrypted communication. • *Microsoft Teams Administration:* o Administer and optimize Microsoft Teams, ensuring full integration with Exchange Online, SharePoint, OneDrive, and other Microsoft 365 services. o Configure Teams policies, meeting and calling features, and ensure seamless communication across endpoints (PC, mobile, Teams Rooms). o Oversee Teams Direct Routing, Teams Calling Plans, and integration with third-party telephony systems. o Troubleshoot Teams issues, including voice, video, and chat problems, and assist users with Teams-related inquiries. o Work with security and compliance teams to enforce Teams governance, data retention, and archiving policies. • *Microsoft 365 Integration & Governance:* o Lead M365 integrations between Exchange, Teams, OneDrive, SharePoint, and other Microsoft 365 applications. o Collaborate with internal stakeholders to understand business needs and customize M365, Exchange, and Teams configurations to optimize workflows and user experience. • *Security & Compliance:* o Ensure organizational messaging and collaboration platforms comply with security policies, data loss prevention (DLP), retention, and legal compliance (e.g., eDiscovery, litigation hold). o Work with security teams to implement advanced authentication policies, conditional access, and multi-factor authentication (MFA) for M365, Exchange, and Teams access. • *Automation & Scripting:* o Leverage PowerShell and Microsoft Graph API to automate administrative tasks and reporting for M365, Exchange, and Teams environments. •{*}User & Support:{*} o Provide tier-2/tier-3 support for Exchange and Teams-related incidents, troubleshooting complex issues with messaging, mail flow, and collaboration services. o Mentor and guide junior administrators and assist with training and onboarding staff on Microsoft 365 tools, Teams features, and best practices. o Ensure regular communication with users to improve adoption, troubleshoot problems, and provide technical guidance. *Required Skills and Qualifications:* *Experience:* o 8-10 years of experience with Exchange Online administration. o 8+ years of experience with Microsoft Teams administration, configuration, and support. o Strong experience in Microsoft 365 tenant management, including Exchange Online, Teams, OneDrive, and SharePoint integration. o Basic Windows Server administration experience is preferred. *Technical Skills:* o Strong knowledge of email security protocols (DKIM, DMARC, SPF, TLS), Exchange Online Protection (EOP) and Microsoft Purview Message Encryption." o Strong in PowerShell scripting for Exchange, Teams, and M365 automation and reporting. o Experience with Teams Direct Routing, Teams Calling Plans, and telephony integrations. o Familiarity with Microsoft 365 Security & Compliance Center and Data Loss Prevention (DLP). o Hands-on experience with M365 Admin Center, Exchange Admin Center (EAC), and Teams Admin Center. *Nice to have skills* • Develop and implement governance frameworks for Microsoft 365, ensuring compliance, security, and best practices across all platforms. • Develop custom scripts for bulk management, reporting, and user lifecycle management. • Advanced knowledge of the O365 Microsoft platform components.

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5.0 - 7.0 years

12 - 15 Lacs

Mumbai, Delhi / NCR, Bengaluru

Work from Office

Job Title: Power Apps QA Location: Remote, Hyderabad,ahmedabad,pune,chennai,kolkata. Notice Period: Immediate iSource Services is hiring for one of their client for the position of Power Apps QA. About the Role - We are looking for an experienced Power Apps QA with 5-7 years of experience to join our team remotely. In this role, you will be responsible for designing, developing,and managing workflows and data pipelines to streamline business processes and ensure quality automation solutions. The ideal candidate will have in-depth experience with Microsoft Power Automate, Azure Data Factory (ADF), and other Azure services, alongside a strong ability to troubleshoot and optimize automated solutions. You will be integral in ensuring that the automation and data workflows run smoothly, efficiently, and comply with security and quality standards. 1. Power Automate: Experience in creating and managing workflows using Microsoft Power Automate. Proficiency in integrating Power Automate with other Microsoft tools like SharePoint, Microsoft Teams. Ability to design, develop, and implement automated solutions to streamline business processes. Strong understanding of connectors and their configurations in Power Automate. 2. Azure Data Factory: In-depth knowledge of Azure Data Factory (ADF) including data pipelines, data flows, and data integration activities. Experience in creating, scheduling, and managing data pipelines. Understanding of various data storage services (e.g., Azure Blob Storage, Azure SQL Database, etc.) and their integration in ADF. Expertise in debugging, performance tuning, and troubleshooting data workflows in ADF. Familiarity with version control systems like Git for managing ADF assets. 3. General Azure Service General knowledge of other Azure services like Azure Functions, Logic Apps, and Azure DevOps. Understanding of Azure security and compliance standards.

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0.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant, PM_Scrum Master In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies. Responsibilities . Facilitate Scrum events, including daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives, ensuring efficient and effective collaboration among team members. . Collaborate with product owners, business stakeholders, and technical teams to define project goals, requirements, and priorities, while keeping a strong focus on delivering value to our customers and the institution. . Identify and address any impediments or roadblocks that hinder the team%27s progress, working closely with stakeholders to remove barriers and ensure a smooth development process. . Foster a culture of continuous improvement by facilitating retrospectives, capturing feedback, and implementing actionable changes to enhance team performance and product quality. . Utilize your strong communication skills to ensure clear and transparent communication within the team and with stakeholders at all levels of the organization. . Monitor and report on project progress, identifying potential risks early and proactively implementing mitigation strategies. Qualifications we seek in you! Minimum Qualifications . BE/B Tech/MCA . Excellent written and verbal communication skills Preferred Qualifications/ Skills . Certified Scrum Master . Experience in Java and knowledge of development . Experience of running Agile Squads . Excellent communication skills (both oral and written) and ability to liaise with colleagues/clients of all levels. . Self-motivated with the ability to work consistently and efficiently to achieve goals either as an individual or as part of a team. . Experience of Microsoft Office and project management tools such as Microsoft Teams, Excel and Visio. . Experience of investigating, summarizing and presenting results in a meaningful format to clients and Senior Management. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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6.0 - 9.0 years

11 - 15 Lacs

Hyderabad

Work from Office

Summary As a Manager II of Unified Communications, you will play a critical role in managing and optimizing communication services within the organization Your responsibilities will include overseeing the technical aspects of unified communications systems, ensuring seamless connectivity, and collaborating with various IT teams and business stakeholders, Primary Responsibilities Technical Oversight: Manage and maintain our telephony system including number database, Voicemail database, and feature operations of the organizations contact center solution (Genysys) Handle technologies such as email, Active Directory, SharePoint, Office 365 and Twilio Gather technical requirements and translate them into hardware and software capabilities, proficiency in integrating advanced technologies, which is crucial for Unified Communications, Communicate technical architecture direction and coordinate proof-of-concept analyses and take them to production Infrastructure Leadership Lead the implementation, tuning, and maintenance of unified communications infrastructure, Diagnose issues, research solutions, and coordinate resolutions, Decision-making skills and leadership qualities, which are essential for managing Unified Communications Design and configure M365 policies and governance structures, Provide deep insights into product performance, technological trends, competition, and market developments across unified communications, Maintain and evaluate monthly software expenditures and document status of costs to budget Required Knowledge/Skills Minimum eight to ten years of experience architecting, designing, and implementing advanced Unified Communication and Collaboration solutions, Minimum four to five Years of experience as in a manager / Leadership role, Demonstrated understanding of business transformation and the ability to apply unique technical solutions to business challenges, Technical DESIRED SKILLS Proficiency in SIP, DNS, MPLS, H 323, and existing network and applications, Proficiency in using collaboration and communication tools such as Microsoft Teams, SharePoint, and other relevant platforms Familiarity with Active Directory and Emergency Responder Expressway, Hands on experience with Twilio (voice, text message) Hands on experience with Genesys (be able to help trouble shoot issues, lead development of call flows, etc) Text message experience including A2P 10DLC, toll-free and short code texting setup within Twilio and basic best practices and regulations within the United States Knowledge of Microsoft Exchange, SharePoint, MSTeams and Zoom is a plus Manager Team builder and mentor, lead a team to drive performance goals and drive innovation Work cross functionally with various team members around the world to provide best in class service Strong problem-solving skills and the ability to work collaboratively, Availability to be on-call when escalations arise to oversee team during any on-call scenario Strong communication skills both spoken and written Be able to present to a large group of people confidently Lead weekly project and task meetings, holding engineering and support teams accountable for SLAs and performance metrics Work alongside global team management to design roadmaps, build standards and processes Education And Certifications A relevant degree, such as a Bachelors or Associate Degree in Computer Science, Technical, Engineering, Education, Information Technology, Technology, Communications, Information Systems, Telecommunications, or Business, Certifications such as CCNA, CCNP, ITIL, PKI, MCSE, CISSP, CRISC, CGEIT, TOGAF, or CCVP are advantageous,

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10.0 - 15.0 years

22 - 37 Lacs

Bengaluru

Work from Office

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 7+ years as a software engineer on complex projects Fullstack development/design for custom applications Experience in .NET and C# with demonstrated drive to learn and progress in the technical skill and nuanced art of development. Proficient in front end technologies like Angular, CSS, SCSS, HTML, Bootstrap . Extensive experience with WEB APIs and Microservice Architecture Success in Agile environments Experience with AWS/Azure cloud technologies Exposure to cloud architecture and design patterns Proficiency with GitHub, Jira, Microsoft Teams Preferred Technical and Professional Experience Bachelor's degree in computer science, related technical field, or equivalent practical experience Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) - otherwise, you can obtain certifications with Kyndryl Experience with DevOps tools and modern engineering practices Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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8.0 - 11.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Primary Skills: Microsoft 365 (O365): Exchange Online SMTP/SMTP Relay: Key Responsibilities: Administer and support Microsoft 365 services , including Exchange Online , MS Teams , SharePoint Online , and OneDrive . Manage and maintain Exchange Online mail flow, mailbox policies, retention policies, and hybrid configurations. Configure and troubleshoot SMTP/SMTP Relay services for internal and external email delivery. Administer Active Directory (on-premises and Azure AD), including user provisioning, group policies, and synchronization. Monitor and support Microsoft Teams for collaboration, meetings, and telephony integration. Implement and maintain security best practices, including MFA, conditional access, and data loss prevention (DLP). Perform regular system health checks, patching, and updates. Provide Tier 2/3 support for messaging and collaboration-related incidents and service requests. Collaborate with security and compliance teams to ensure regulatory and policy adherence. Document procedures, configurations, and troubleshooting steps. Job Description - Grade Specific Runs daily routine checks of experience, captures and alerts on changes. Performs research and base analysis of changes, making recommendations for correction/improvement Skills (competencies)

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