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8.0 years

0 Lacs

India

On-site

Why Birdeye? Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time. This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com. What You’ll Do Birdeye is looking for a driven finance professional to play a key role in reporting and planning activities in addition to providing key analytics in support of Birdeye’s global Customer Success, sales and post-sales organization. The role will be responsible for collecting, validating, analyzing, and communicating financial and operational data to drive key business decisions and efficiency in growing our global Customer Success team. Responsibilities Manage the annual financial and operational budget and the quarterly and monthly financial forecasts for the sales and post-sales organizations Support the Customer Success and Onboarding functions with financials and key business metrics, including ratio of customers per headcount, customer retention and renewal rates, and product adoption Develop and maintain financial models to track and analyze investment priorities and evaluate potential alternatives and their impact on the company's overall performance. Perform actual vs. budget variance analysis and identify any risks or opportunities associated with reported financial data; provide monthly expense, capital, and headcount forecasts. Design and deliver robust and scalable reporting methodology where you can quickly synthesize information, structure a concise, clear presentation of findings to an executive audience Requirements Master’s degree in Finance from a reputed institute and/or CA/CMA/CS qualified/Semi Qualified 8+ years of experience in FP&A, Accounting, Banking, Consulting, or similar field, including 2+ years of Core FPA experience in the SaaS industry Proven success in understanding businesses and model-building; cross-functional collaboration to implement new processes Strong analytical mindset with an attention to detail and the ability to identify and quickly resolve data issues / needs Excellent communication skills Thrive in fast paced startup work environment and manage tight deadlines; Flexible and adaptable to change of priorities Positive, can do attitude Advanced Excel skills; Proficiency in Salesforce, NetSuite, and other relevant financial systems/software Successful candidate will report US Shift. Why You’ll Join Us At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

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1.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Who We Are Fossil Group is a global fashion retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact Job Title: Business Analyst – Traceability Function: GBS Sustainability Direct Supervisor: General Manager – Sustainability Job Location: Fossil Group, India (FGSI) – Brookefield, Bengaluru Work Arrangement: Hybrid (4 days from office) Job Status: Full Time Salary Range: TBD Years of Experience Required: Minimum 1 year Travel Requirements: As required for project coordination or supplier engagement Company Overview Fossil Group is a global design, marketing, distribution, and innovation company specializing in lifestyle accessories. Under a diverse portfolio of owned and licensed brands, our offerings include fashion watches, jewelry, handbags, and small leather goods. We bring each brand story to life through our 30,000 distribution points across 150 countries, including 400+ company-owned retail locations. At Fossil, we believe we can positively impact the world. Some call it sustainability — we call it #MakeTimeForGood . We are committed to building a more sustainable and inclusive future, and we are looking for a passionate individual who can contribute to our ESG goals and traceability initiatives . Job Summary The Business Analyst – Traceability will play a key role in advancing our supply chain transparency and ESG efforts. The individual will lead data-driven traceability initiatives, support benchmarking and research projects, and manage assigned ESG programs in line with Fossil’s global sustainability strategies. The role involves extensive coordination with internal teams, suppliers, and industry stakeholders to ensure successful project delivery and alignment with reporting frameworks. Key Responsibilities Lead and support traceability-related projects that ensure visibility and compliance across Fossil’s global supply chain. Analyze supply chain sustainability data and ESG disclosures, collaborating closely with internal teams and external partners. Conduct supplier engagement initiatives for material traceability, sustainable sourcing, and related disclosures. Coordinate with cross-functional teams to deliver reporting aligned with industry standards and customer expectations. Benchmark best practices across the retail and fashion industry on carbon reduction, transparency, and circularity. Support the implementation of ESG reporting frameworks (SBTi, CDP, TCFD, GRI, SAC Higg, etc.). Create compelling presentations, dashboards, and documentation for both internal and external ESG communication. Work with sustainability leads across regions to drive aligned strategies and goals. Interfaces Internal: Fossil Global and Local business teams, ESG Data/Reporting, Sourcing, Legal, Supply Chain External: Vendors, Suppliers, Service Providers, and Global ESG partners Job Requirements ( Please note this section is unchanged, as per your instruction. ) Education Bachelor’s degree or above in engineering, sustainability, and environmental science Certification or formal training in any sustainability disclosure framework would be an added advantage Relevant Experience At least 1 year of experience in one of the areas of carbon management, sustainable materials, traceability, and supply chain sustainability Experience in working on organizational data and multiple stakeholders for ESG disclosure (consulting experience is preferred) Behavioral Skills Strong project management, presentation skills, and interpersonal skills, with a passion for sustainability Have the ability to share knowledge and is capable of being cognizant of divergent viewpoints in a diverse, multicultural environment Knowledge Knowledge of traceability and supply chain in the retail or manufacturing industry would be an advantage Knowledge of global social and environmental compliance on supply chain sustainability Hands-on experience in handling multi-stakeholder initiatives and ESG frameworks/ratings (such as SBTi, CDP, SAC Higgs, Corp B, DJSI, TCFD, GRI) Salary Type Monthly Job Location Bangalore Requisition ID 17939BR

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Who We Are Fossil Group is a global retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact Role Summary This role is for driven and young professional for Brand Marketing team , with understanding of brands and marketing communication. The position will demand creating and implementing brand strategy and communication, protecting brand integrity and liaising with various internal and external stakeholders . Thinking on your feet, continuous learning and coming up with innovative solutions in a dynamic, growth led environment is absolutely required. Key Responsibilities:- This role entails brand managing the Fossil Group, which includes all categories of Fossil’s Group brands – Michael Kors and Diesel. Key responsibilities include the following and will provide an excellent learning opportunity - Brand Management: Strategizing brand communications for the year and ensuring no compromise is made to the brand’s integrity. Understanding brand ethos and guidelines, analyze brand positioning and build brand awareness by making the brand’s USPs stand out. Customer Analysis: Deep Dive and uncover customer insights and create appropriate customer personas Marketing Campaigns: Understanding and contributing to the overall brand-wise Marketing Plan. Creating and executing end to end brand led campaigns with in-depth planning. PR and Events: Plan and execute PR led campaigns and events for seasonal and special launches/stories Digital Marketing: Proficient in brand communication, supporting Marketing - PR, CRM, Print, Digital and influencers. Supervise creative development. Celebrity Endorsements: Manage celebrity brand ambassadors, execute seasonal shoots and celebrity deliverables Stakeholder Management: Liaise with internal departments, external vendors and partners for campaigns, content development, costing and negotiations. Should be a team player and excel in building a good rapport within as well as outside the organization. Must be able to deal with regional and global teams as per protocol for various day to day plans & reports. Reports & Insights: Drive campaign deliveries with all stakeholders within timelines and manage reports and trackers for each campaign. Derive campaign insights from report w.r.t industry benchmark and competition. Professional Skills & Qualifications MBA from a premier institute (min 3 years of experience) Understanding of brand communication, consumer behavior, celebrity endorsements and media mix Prior experience in Brand Management, Communications, PR, Print – Digit al is a plus Proficiency in MS Excel, PowerPoint & Word Ready to learn, execute & take new initiatives Proficient in communication skills and stakeholder management Location – Bangalore Reporting Structure Reports to: Brand Manager India – Michael Kors and Diesel Company Info: www.fossil.com Salary Type Monthly Job Location Bangalore Job Category Marketing Requisition ID 17660BR

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4.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Responsibilities Develop new user-facing features Gain feedback continuously from users, customers, and colleagues Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Requirements Hands-on experience in Javascript, HTML, CSS. Hands-on experience in React JS & Redux , Web pack, ES6. Good understanding of asynchronous request handling, partial page updates, and AJAX Knowledge in Node JS Proficient understanding of code versioning tools 4 years or more total experience Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

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4.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Responsibilities Develop new user-facing features Gain feedback continuously from users, customers, and colleagues Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Requirements Hands-on experience in Javascript, HTML, CSS. Hands-on experience in React JS & Redux , Web pack, ES6. Good understanding of asynchronous request handling, partial page updates, and AJAX Knowledge in Node JS Proficient understanding of code versioning tools 4 years or more total experience Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Experience in the US market and SaaS Sales is mandatory. 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You Experience: 5+ years in SaaS sales, specializing in selling to mid-market and enterprise customers in the US market, with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive: A self-starter with a go-getter attitude, quick learner, and target-oriented. Driven: Strategic thinker with the ability to identify and capitalize on market opportunities. Tech-Savvy: Comfortable using CRM softwares and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in closing for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. 💼 What You’ll Be Doing Client Presentations & Demos: Present our SaaS solutions through compelling product demonstrations and presentations. Client Engagement: Conduct in-depth conversations with prospects to understand their pain points and needs. Closing: Negotiate contracts and effectively close deals, ensuring a smooth transition to the onboarding team. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Collaboration: Collaborate with marketing and product teams to refine sales strategies and improve lead generation. Activity Management: Maintain accurate record of sales activities, client interactions, and pipeline. Feedback and Relationship Building: Engage with current customers, gather feedback, and ensure they’re maximizing their use of Jeeva.ai, driving renewals and upsells. Drive Growth: Be a key player in helping us close 100+ customers per month and maintain momentum in our revenue pipeline. Achieve and exceed monthly sales targets and KPIs.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You: 5+ years in Sales Operations, Revenue Operations, or Customer Success Operations in B2B SaaS, ideally in a high-growth environment ($5M–$50M revenue). Strong analytical skills with expertise in sales forecasting, data hygiene, and revenue analytics. Proficient in Salesforce, Outreach, Gong, and Excel/Google Sheets. Proven track record in designing and refining sales and CS workflows for better efficiency and alignment across teams. Experience implementing MEDDPICCC or similar frameworks to ensure pipeline accuracy and smooth sales-to-CS handoffs. Skilled in working cross-functionally with sales, CS, and leadership to drive company goals and operational success. Expertise in sales forecasts, churn analysis, and strategic planning to optimize revenue outcomes. Strong ability to present complex data insights clearly to executive leadership, supporting data-driven decisions. 💼 What You'll Be Doing: Keep a check on process workflows to ensure smooth BD, Sales, CS performances and improved efficiency. Oversee CRM data accuracy and enforce MEDDPICCC sales methodology adoption across teams. Create and maintain sales forecasting models and ensure pipeline visibility to drive better revenue predictions. Build reporting frameworks and dashboards to track metrics like pipeline health, churn, and customer success, providing actionable insights to leadership. Define and monitor essential metrics to guide business decisions and optimize operations. Work closely with sales to ensure effective execution of MEDDPICCC, improving qualification and deal outcomes. Partner with CS teams to develop real-time customer health dashboards and enhance proactive engagement. Provide the BD team with tools and data to optimize lead management and prospect engagement. Deliver clear, actionable insights to executive leadership, ensuring alignment with company objectives.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

About the Job: Please note : This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You Experience: 5+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. 💼 What You’ll Be Doing  Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Please note: This is an on site position in Kharadi, Pune. Timings: 6:30 PM - 3:30 AM (IST) Remote/Hybrid options are not available Experience in the US market and SaaS is mandatory. Team management and experience as a CS Lead is mandatory. About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. About You 5+ years in Customer Success, Account Management, or a similar client-facing role, including 2+ years in a CS Lead capacity. Proven track record of guiding teams to meet and exceed performance goals. You take a high-level, consultative approach to client success—balancing client outcomes with business objectives. Strong verbal and written communication skills. Capable of influencing stakeholders, delivering compelling value propositions, and guiding teams through change. A natural problem-solver and self-starter who thrives in a dynamic environment. Highly organized and results-driven. Proficient in using CRM systems and data analytics tools. You leverage technology to track metrics, forecast trends, and optimize customer lifecycle strategies. Strong understanding of U.S. geography and client segmentation, particularly in B2B SaaS environments. Skilled in identifying high-potential growth opportunities. Experienced in coaching and mentoring CSMs. Skilled at aligning teams around customer-centric KPIs and best practices. What You’ll Be Doing Lead, mentor, and support the Customer Success team to deliver outstanding client experiences. Set clear goals, monitor performance, and foster a culture of continuous improvement. Develop and implement scalable customer success frameworks, with a focus on retention, expansion, and overall client satisfaction. Build and maintain strong relationships with senior client stakeholders, positioning Jeeva.ai as a trusted long-term partner. Oversee client onboarding and lifecycle management processes to ensure seamless hand-offs and consistent value delivery across all stages. Monitor account health metrics, proactively identify risks or churn signals, and lead cross-functional efforts to mitigate them. Collaborate with Product and Engineering teams to channel client feedback into product improvements and roadmap prioritization. Identify and drive upsell and cross-sell opportunities. Partner closely with Sales to support expansion strategies within key accounts. Maintain up-to-date CRM data, generate insights from client trends, and report regularly on CS metrics to leadership. Please complete the following short pre-screening questionnaire (mandatory) to apply: https://forms.gle/R22PVz7JxgcYgXKP7

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8.0 years

0 Lacs

India

On-site

Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. About the Job: The Technical Support Team Lead is responsible for leading and managing the Technical Support Team for the assigned segment. The Team Lead works with the CSMs, Engineering, Enablement, and Implementation team. The Team Lead will be supporting the Tech Support Manager to help manage the team of 7-11 Support Engineers, coordinate activities to help resolve the issues of our customers and work towards upskilling and developing the team that can contribute to enhance the customer experience of Birdeye customers. Responsibilities: Managing the day-to-day activities of the team. Maintaining the team schedule and calendar and coordinating all training activities for the team members. Helps resolve product issues or unresolved technical problems that the Support Engineer is not able to resolve or have been escalated to management. Manages and plans staff levels and schedules to ensure adequate customer support coverage. Ensures training programs, tools, and materials are assigned and maintained. Trains, coaches, and evaluates the Tech Team and their activities to ensure best-in-class Tech Support. Coaches and provides detailed guidance to team members. Reviews the performance of team members for quality and works to ensure team members provide excellent troubleshooting and customer service. Interacts and communicates effectively with internal groups including CSMs, Onboarding and Products as well as external clients. Coordinates technical support requests with Onboarding, Products, and customers. Ensures compliance with SOPs by team members. Coordinates product training for theTech Support teams. Coordinates with cross-functional teams such as Onboarding, Product and Engineering to identify any product issues that may be there and enhance product experience of our customers. Attends and contributes to customer, and company meetings. Participates in technical training, All Hands, Stand Ups, Internal as well as Business Reviews with the clients. Assists senior management with the development of result-oriented Technical Support and Operations strategies. Develops and maintains a productive work team by training personnel, auditing, and managing performance. Second-in-command to the manager and provides leadership coverage to the teams with integrity, ethical business practices, and in accordance with Birdeye’s policies, procedures, and practices. Customarily and regularly directs the work of 7 or more full-time employees or their equivalent. Makes suggestions and recommendations for these employees regarding performance, including hiring, transfer, advancement, and termination. Manages daily operations to meet department and company objectives. Works with minimum supervision and makes independent judgments. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. Extremely dependable and trustworthy. Demonstrates knowledge, experience, and understanding of team members' critical job functions. Assists management with the development of results-oriented strategies. Regular attendance at work is an essential part of the job. Requirements Extensive experience 8+ years in customer service and technical support leading/ guiding teams Profound knowledge in SQL, analyzing and interpreting technical content and troubleshooting/ debugging Strong project management and time management skills. Excellent interpersonal and presentation skills. Able to communicate with people at all levels. Professional verbal and written communication skills in English First leadership experience would be helpful. Flexible to meet the changing needs of the business and ability to take on new responsibilities and assignments; ability to deal with multiple priorities in a fast-paced, deadline-oriented environment. PC experience in a Microsoft Windows environment, proficient with internet e-mail, Microso Word, Excel, PowerPoint, Outlook, and other software. Experience with SaaS based companies will be an advantage Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

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4.0 years

0 Lacs

Pune, Maharashtra, India

Remote

🚀 Jeeva.ai is Hiring: Social Media Marketer 📍 On-site | Kharadi, Pune 🕕 Timings: 6:30 PM – 3:30 AM IST Job Description: Develop and execute a comprehensive social media strategy across platforms ( LinkedIn, X/Twitter, Instagram, YouTube, etc.) to drive brand awareness, engagement, and measurable conversions (Inbound leads). Create, curate, and manage original and engaging content (posts, reels, stories, videos, infographics). Build and manage a social media content calendar aligned with product launches, marketing campaigns, and industry trends. Monitor, analyze, and report on social media performance using tools like Buffer, Hootsuite, or native analytics platforms. Grow and nurture an online community of prospects, customers, and industry influencers. Collaborate with design, product, and growth teams to align messaging and maximize campaign impact. Identify and engage with brand ambassadors and potential partners for collaborations. Stay up to date with emerging trends, tools, and best practices in social media marketing and the SaaS space. Requirements: 2–4 years of experience in social media marketing, preferably in a B2B or SaaS environment. Proven ability to grow social audiences and drive measurable business results. Strong copywriting and content creation skills with an eye for design and detail. Experience with social media scheduling and analytics tools (e.g., Buffer, Sprout Social, Later, etc. ). Comfortable working in a fast-paced, remote-first startup environment. Passion for SaaS, tech, and digital communities. Bonus: experience with performance marketing, paid social, or influencer campaigns. About Jeeva.ai: Jeeva.ai is transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is clear: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." We’ve developed AI-driven SDRs that generate 3x more pipeline than traditional methods at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn) with $1M ARR in just 3 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence Company profile: https://www.jeeva.ai/ Country Head profile: https://www.linkedin.com/in/sajanagrawal123/ CEO profile: https://www.linkedin.com/in/bhattacharyagaurav/ Interested Candidate can share their resume on preeti.poonia@jeeva.ai

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description We are currently seeking a Senior Software Engineer in India. Role As a Senior Software Engineer, the primary focus will be to support Continuation Engineering’s development activities. The role mainly involves but not limited to following: Development in C, Python on Linux platform for storage products. Code analysis , debugging & fixing to help Level 3 engineering support in resolving customer issues. Hands-on experience in protocols like S3, NFS and SMB. Help the team with maintenance releases. Understand customer requirements and work towards enhancing the product quality by improving reliability, serviceability & usability. Analyze hardware/equipment issues and troubleshoot. Work with multi-location global set of team members. Requirements/Qualifications More than 5 years of hands on experience in software development and product support. Software development with strong C programming. Deep & a strong understanding of operating system principles & architecture including the demands of real time systems, distributed systems. Well versed with Linux internals, kernel level coding & debugging, conversant with GDB and Linux device drivers. Experience with big data technologies (e.g., Cassandra) and containerization tools (e.g., Docker, Podman) is a plus. Excellent analytical & debugging skills. Knowledge of assembly language , C++, Perl & Java is a plus. Understand the complexities & challenges in the high speed parallel data transmission including but not limited to SAS, Fibre Channel & InfiniBand topologies. Understand, interpret industry standards & protocols, specifications from ISO/IEC, RFCs and be able to translate into software specifications Knowledge of storage system file systems and big data challenges is required. Knowledge of cloud storage, cloud computing, data centre operations is desirable. Exceptional verbal & written English communication skill. Experience working with cross-functional and remote teams. Demonstrated experience in handling technical issues with customer's installation Experience and flexibility in working across countries and different time zones. A bachelor's degree in Electronics Engineering or Computer Science or equivalent. A dynamic person with Master’s degree in the relevant field with excellent academic record and right attitude, with no experience will also be considered. DDN Join our dynamic and driven team, where engineering excellence is at the heart of everything we do. We seek individuals who love to challenge themselves and are fueled by curiosity. Here, you'll have the opportunity to work across various areas of the company, thanks to our flat organizational structure that encourages hands-on involvement and direct contributions to our mission. Leadership is earned by those who take initiative and consistently deliver outstanding results, both in their work ethic and deliverables, making strong prioritization skills essential. Additionally, we value strong communication skills in all our engineers and researchers, as they are crucial for the success of our teams and the company as a whole. Interview Process: After submitting your application, one of our recruiters will review your resume. If your application passes this stage, you will be invited to a 30-minute interview during which a member of our team will ask some basic questions. If you clear the interview, you will enter the main process, which can consist of up to four interviews in total: Coding assessment: Often in a language of your choice. Systems design: Translate high-level requirements into a scalable, fault-tolerant service (depending on role). Real-time problem-solving: Demonstrate practical skills in a live problem-solving session. Meet and greet with the wider team. Our goal is to finish the main process in 2-3 weeks at most. DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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0 years

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Hyderabad, Telangana, India

On-site

Job Title: Associate Location: Mahindra University, Hyderabad Department: MU Alumni Relations Centre (MARC) The MU Alumni Relations Centre (MARC) is seeking a dynamic and personable Associate to strengthen engagement with our vibrant alumni network. This role is ideal for individuals passionate about community building, networking, and fostering long-term institutional relationships. Key Responsibilities: 1. Serve as the primary point of contact for all alumni-related communications and queries. 2. Collaborate with the MARC team to design and organize programs/events tailored to alumni interests. 3. Act as the liaison between alumni and the MARC team, ensuring effective communication and collaboration. 4. Proactively work to increase alumni membership and participation in university events and initiatives. 5. Promote meaningful interaction and mentorship opportunities between alumni and current students through designed events. 6. Coordinate with the university’s placement cell for connecting students with the alumni network. 7. Maintain accurate documentation of all alumni interactions and communication records. 8. Conduct interviews with alumni and faculty to highlight career stories and institutional contributions. 9. Collect and manage data from graduating students to keep alumni records current and useful. Qualifications: Bachelor’s degree in any discipline. Strong communication and interpersonal skills. Proficiency in Microsoft Excel , including: -Data organization and management -Use of formulas, filters, pivot tables, and charts -Preparation of reports and dashboards Strong organizational skills and attention to detail. Ability to work collaboratively across teams and with external stakeholders. Prior experience or familiarity with event planning , alumni relations , or community engagement is a plus. Join us in building a thriving alumni network that adds value to the MU community! Interested candidates are invited to share their resumes with Anagha Subhash (anagha.subhash@mahindrauniversity.edu.in) with the subject line " Associate – MU Alumni Relations "

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Pre-Sales Solutions Architect - Bengaluru Job Description: We are currently seeking candidate for Pre-Sales Solutions Architect – Bengaluru , to join our dynamic team of passionate customer-enabling technologists ! The ideal candidate will have a deep understanding of AI & HPC infrastructure solutions and a proven track record of driving successful pre-sales engagements with great communications and presentation skills. The candidate expected to: Design solutions and proposals to meet customer-defined specifications, Help customers define solution specifications matching DDN products, Provide Proof of Concept (POC) and benchmarking support, Compare and contrast with competitive products to highlight DDN’s superior features & functionality Work with DDN engineering, professional services and sales teams to drive win ratio. Duties and Responsibilities: The duties and responsibilities for this role include but are not limited to; Pre-sales activity supporting HPC and AI customers. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales identify, qualify, and close new opportunities. Understand the sales process and how to utilize company resources to close accounts. Participate in customer-focused seminars, tradeshows, events, and training. Provide RFP responses, technical drawings, presentations, and recommendations. Acquire and maintain a thorough technical and procedural understanding of DDN Sales cycles, products/services and a thorough technical understanding of similar industries. Create of Bill of Materials of proposed solutions for DDN products and professional services. Ability to work with DDN Subject Matter Experts from different geographies and time zones. Ability to manage customer relationship post-sale, including strategy to close repeat business. Qualifications: BSc or higher degree or equivalent PERSONAL SKILLS: Ability to simplify and explain complex tasks, architectures and environments. Good written and oral communication skills. Must be able to develop and deliver presentations; connect and build a rapport with customers via phone, face to face meetings, and in written correspondences. Ability to work independently, respond timely and remain composed in hectic environments. Ability to listen, understand and articulate the customer's needs, along with possible solutions to sales team and sales management. IT INCREASE YOUR CHANCES OF GETTING HIRED IF YOU HAVE: 8+ years of “relevant” pre-sales experience Good understanding of AI ecosystem of NVIDIA/AMD/INTEL GPUs including but not limited to hardware components, software libraries, containerization technologies like Docker and Kubernetes, middleware and application stack. Good understanding of storage technologies including SAN, NAS, DAS, Parallel Filesystems, Object Storage, Software Defined Storage etc. Good knowledge of storage protocols like BLOCK I/O, NFS, SMB and S3 and what’s required to build solutions around them. Good understanding of Ethernet and InfiniBand networking technologies including network topology, blocking ratios, throughput and IOPS capabilities etc. Experience of working with Lustre/GPFS/Weka/BeeGFS in the capacity of building or deploying the solution is a plus. Experience of architecting or deploying solutions in public or private clouds and multitenant environments. Understanding of appropriate content to be developed to address different set of customers (as per their seniority level in the organization).

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Experience in the US market and SaaS Sales is mandatory. 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You Experience: 5+ years in SaaS sales, specializing in selling to mid-market and enterprise customers in the US market, with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive: A self-starter with a go-getter attitude, quick learner, and target-oriented. Driven: Strategic thinker with the ability to identify and capitalize on market opportunities. Tech-Savvy: Comfortable using CRM softwares and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in closing for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. 💼 What You’ll Be Doing Client Presentations & Demos: Present our SaaS solutions through compelling product demonstrations and presentations. Client Engagement: Conduct in-depth conversations with prospects to understand their pain points and needs. Closing: Negotiate contracts and effectively close deals, ensuring a smooth transition to the onboarding team. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Collaboration: Collaborate with marketing and product teams to refine sales strategies and improve lead generation. Activity Management: Maintain accurate record of sales activities, client interactions, and pipeline. Feedback and Relationship Building: Engage with current customers, gather feedback, and ensure they’re maximizing their use of Jeeva.ai, driving renewals and upsells. Drive Growth: Be a key player in helping us close 100+ customers per month and maintain momentum in our revenue pipeline. Achieve and exceed monthly sales targets and KPIs.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You: 5+ years in Sales Operations, Revenue Operations, or Customer Success Operations in B2B SaaS, ideally in a high-growth environment ($5M–$50M revenue). Strong analytical skills with expertise in sales forecasting, data hygiene, and revenue analytics. Proficient in Salesforce, Outreach, Gong, and Excel/Google Sheets. Proven track record in designing and refining sales and CS workflows for better efficiency and alignment across teams. Experience implementing MEDDPICCC or similar frameworks to ensure pipeline accuracy and smooth sales-to-CS handoffs. Skilled in working cross-functionally with sales, CS, and leadership to drive company goals and operational success. Expertise in sales forecasts, churn analysis, and strategic planning to optimize revenue outcomes. Strong ability to present complex data insights clearly to executive leadership, supporting data-driven decisions. 💼 What You'll Be Doing: Keep a check on process workflows to ensure smooth BD, Sales, CS performances and improved efficiency. Oversee CRM data accuracy and enforce MEDDPICCC sales methodology adoption across teams. Create and maintain sales forecasting models and ensure pipeline visibility to drive better revenue predictions. Build reporting frameworks and dashboards to track metrics like pipeline health, churn, and customer success, providing actionable insights to leadership. Define and monitor essential metrics to guide business decisions and optimize operations. Work closely with sales to ensure effective execution of MEDDPICCC, improving qualification and deal outcomes. Partner with CS teams to develop real-time customer health dashboards and enhance proactive engagement. Provide the BD team with tools and data to optimize lead management and prospect engagement. Deliver clear, actionable insights to executive leadership, ensuring alignment with company objectives.

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0 years

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Pune, Maharashtra, India

On-site

As a Social Media Marketing intern at Jeeva.ai, you will have the exciting opportunity to work with a dynamic team in implementing cutting-edge digital marketing strategies. Your creativity and knowledge of social media platforms will be put to the test as you help drive brand awareness and engagement for our innovative AI company. Assist in developing and executing social media campaigns to increase brand visibility and engagement. Create engaging content for various social media platforms to attract and retain followers. Monitor and analyze social media trends and insights to optimize campaign performance. Collaborate with the marketing team to brainstorm new ideas and strategies for social media growth. Engage with followers and respond to comments and messages in a timely manner. Assist in managing social media accounts, including scheduling posts and tracking metrics. Stay up-to-date on industry changes and trends to ensure Jeeva.ai remains at the forefront of social media marketing. If you are a passionate and creative individual with a strong understanding of social media marketing, we want you to join our team and make a significant impact on our digital presence. Apply now and take the first step towards a rewarding career in the world of social media marketing! About Company: At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks starting with AI Sales Reps. Our vision is simple: "Anything that doesn't require deep human connection can be automated & done better, faster & cheaper with AI." We've created a fully automated SDR using AI that generates 3x more pipeline than traditional sales teams at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we're not just growing - we're thriving and making a significant impact in the world of artificial intelligence.

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3.0 - 5.0 years

0 Lacs

India

Remote

Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do Manage AR aging reports on a monthly basis. Making collection calls for past due invoices Create cancel cases in salesforce for retention team to follow up Maintain daily check deposit list and apply checks to open invoices in Billing System Communicate with customer on check discrepancy and resolve the issue Create chargeback claims with payment gateways and follow up Work with collection agencies to follow up in uncollectible accounts Monitor email inbox with customer inquiries Create cases for CSM and sales rep to regarding customer inquiries Assist with credit card declines and ensure the accuracy of address Review daily billing and make sure the contract is in sales force Send Invoice copies to customers with location level billing What We’re Looking For Bachelor’s degree in accounting required Minimum 3 to 5 years’ experience in Accounts receivable and collection is required Experience in a large multinational firm strongly preferred Experience within a US private company subsidiary strongly preferred Must possess excellent communication skills in English with ability to exchange Information with others clearly and concisely. Must be willing to accommodate time zone difference with US corporate offices Work Shift - 4pm to 1am IST or 6pm - 3am IST Remote work setup Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

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8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description We are looking for a Staff Software Engineer in Test for our Infinia Storage engineering team who will design, build and deliver strategic and modern components of the Quality Engineering process and infrastructure, for the Infinia engineering organization: This crucial member of QE will rely on their software engineering skills to develop software automation tools and infrastructure to enable highly complex test and customer-focused simulated scenarios, for all phases of testing storage subsystems. They will evaluate, recommend, and implement methods to expedite testing cycles and improve overall test and product quality. Key Responsibilities Drive design discussions, build prototypes and deliver high quality Test and Engineering Velocity solutions Conduct code reviews and improve scalability, stability and reliability of test Collaborate with and lead teammates as a unified group of passionate engineers in an outcome- oriented environment. Architect, design and develop automated solutions to expedite test. Design test plans, and test cases, leveraging test automation Drive and partner with other test and development engineers to develop overall automation test architecture that is flexible and reusable across storage platforms. Review acceptance criteria, reviews test cases and test automation code, sets up environments, and communicates regularly to project team on defects, issues, and QE status Coordinate testing effort with other project teams across the globe Work closely with the Test Architects, Test Leads, Test Engineers and Developers/Designers to understand and provide solutions for any challenges that could impact the delivery of test automation. Work with system architecture/design team to understand future products coming so test architecture is designed to handle what is provided. Participation in a team on-call rotation providing seven-day week out of hours coverage, including the provision of after-hours and weekend support work when required. Qualifications: BS/MS/Ph.D in Computer Science, Computer Engineering, Statistics, Mathematics or equivalent degree/experience. Experience: 8+ years of Software Development or Software Development for Test experience, preferably in technology domains involving distributed concurrent systems, data or storage systems. Experience with QE methodology, functional and structural testing techniques (Agile a plus) Must have experience in python or related modern high-level languages, pytest and bash. Experience in ansible is a plus. Good problem solving, organizational, interpersonal and team skills Ability to work seamlessly as part of a multi-site, multicultural engineering team Self-motivated, passionate, and driven to achieve committed milestones Strong team player with excellent written and verbal skills Ability to work in a fast-paced development environment with a broad scope of evolving responsibilities Preferred Experience Ability to read and understand coding languages and logic including C++ and GoLang Knowledge of parallel file system solutions (Lustre, GPFS), NVM storage technology or distributed key-value storage systems Knowledge of Object Storage and its usage High Performance Computing system installation and management is helpful to perform day-to-day activities for this role This position requires participation in an on-call rotation to provide after-hours support as needed. DDN Our team is highly motivated and focused on engineering excellence. We look for individuals who appreciate challenging themselves and thrive on curiosity. Engineers are encouraged to work across multiple areas of the company. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. Interview Process After submitting your application, the team reviews your CV and statement of exceptional work. If your application passes this stage, you will be invited to a 30-minute interview (“phone interview”) during which a member of our team will ask some basic questions. If you clear the initial phone interview, you will enter the main process, which consists of four technical interviews: Coding assessment in a language of your choice. Systems design: Translate high-level requirements into a scalable, fault-tolerant service. Systems hands-on: Demonstrate practical skills in a live problem-solving session. Project deep-dive: Present your past exceptional work to a small audience. Meet and greet with the wider team. Our goal is to finish the main process within one week. We don’t rely on recruiters for assessments. Every application is reviewed by a member of our technical team. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description We are looking for a File System Engineer for our India-based Tintri Storage team. The ideal candidate will have experience designing, implementing File Systems, and Distributed File System in a Linux environment, using C, C++, Shell scripting, and python. Responsibilities for this role include but are not limited to: C++ and multi-threaded programming experience is required Design and develop experience with on-disk file system and like, NFS v3 and v4, pNFS, CIFS, SMB, or other NAS based File System is strongly desired In depth knowledge of hypervisors like VMWare, Hyper-V, RHEV, OpenStack, Xen, KVM and its integration with storage system is strongly desired Good understanding of Linux internals is required Strong systems programming skills are required Experience with SAN based protocols like FC, iSCSI would be added advantage Participation in a team on-call rotation providing seven-day week out of hours coverage, including the provision of after-hours and weekend support work when required. Qualifications BS/MS in Computer Science, Computer Engineering or equivalent degree/experience. Eight to ten years of experience in systems development Attention to detail and commitment to high quality/error free deliverables. Experience with engineering development tools is required Experience developing appliances and/or software for enterprise customers is preferred Strong team player with good communication skills and should be self-starter Excellent time management skills, with the ability to independently prioritize, multitask, and work under deadlines in a fast paced environment DDN Our team is highly motivated and focused on engineering excellence. We look for individuals who appreciate challenging themselves and thrive on curiosity. Engineers are encouraged to work across multiple areas of the company. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. Interview Process After submitting your application, the team reviews your CV and statement of exceptional work. If your application passes this stage, you will be invited to a 30-minute interview (“phone interview”) during which a member of our team will ask some basic questions. If you clear the initial phone interview, you will enter the main process, which consists of four technical interviews: Coding assessment in a language of your choice. Systems design: Translate high-level requirements into a scalable, fault-tolerant service. Systems hands-on: Demonstrate practical skills in a live problem-solving session. Project deep-dive: Present your past exceptional work to a small audience. Meet and greet with the wider team. Our goal is to finish the main process within one week. We don’t rely on recruiters for assessments. Every application is reviewed by a member of our technical team. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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5.0 years

0 Lacs

India

On-site

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Summary: We are looking for a Development Engineer for our team, which focuses on creating storage solutions for the most data-intensive workloads. The ideal candidate will have experience designing, implementing, and shipping software using Linux kernel development tooling and practices. Responsibilities for this role include but are not limited to : Software design and development for new features and maintenance of existing features. Analysis of bug reports and development of software fixes on multiple platforms. Work with the Engineering manager and a geographically distributed team to understand product requirements and features. Contribute to and validate product documentation. Assist with performance tuning of features for specific environments and use-cases. Qualifications: BS/MS in Computer Science, Computer Engineering or equivalent degree/experience. 5+ years of software development experience with C in Linux environments. 3+ years of experience working with enterprise-class or HPC storage systems and/or distributed systems. Strong team player with good communication skills and should be self-starter. Excellent time management skills, with the ability to prioritize, multitask, and work under deadlines in a fast-paced environment. Knowledge of Parallel File Systems, in particular Lustre, is highly preferred. Familiarity with Linux kernel VFS, IO, and the Ext4 file system is preferred. Experience with Git strongly preferred, and JIRA, Jenkins, Gerrit, and Github are assets.

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10.0 years

0 Lacs

India

On-site

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. As a Lead/Sr. Lead Software - L4 Engineer , you’ll be the final escalation point for the most complex and critical issues affecting enterprise and hyperscale environments. This hands-on role is ideal for a deep technical expert who thrives under pressure and has a passion for solving distributed system challenges at scale. You’ll collaborate with other engineers, Product Management, and Field teams to drive root cause resolutions, define architectural best practices, and continuously improve product resiliency. Leveraging AI tools and automation, you’ll reduce time-to-resolution, streamline diagnostics, and elevate the support experience for strategic customers. Key Responsibilities Technical Expertise & Escalation Leadership Own critical customer case escalations end-to-end, including deep root cause analysis and mitigation strategies. Act as the technical expert for Infinia. Helping our customers get the most value out of Infinia. Build tooling to improve TTR. Write code fixes and enhancements to improve Infinia. Utilize AI-powered debugging, log analysis, and system pattern recognition tools to accelerate resolution. Product Knowledge & Value Creation Be the subject-matter expert on Infinia internals: metadata handling, storage fabric interfaces, performance tuning, AI integration, etc. Reproduce complex customer issues and propose product improvements and workarounds. Author and maintain detailed runbooks, performance tuning guides, and RCA documentation. Feed real-world problem insights back into the development cycle to improve reliability and diagnostics. Customer Engagement & Business Enablement Partner with Field CTOs, Solutions Architects, and Sales Engineers to ensure customer success. Translate technical issues into executive-ready summaries and business impact statements. Participate in post-mortems and executive briefings for strategic accounts. Drive adoption of observability, automation, and self-healing support mechanisms using AI/ML tools. Required Qualifications 10+ years in enterprise storage, distributed systems, or cloud infrastructure support/engineering. Deep understanding of file systems (POSIX, NFS, S3), storage performance, and Linux kernel internals. Proven debugging skills at system/protocol/app levels (e.g., strace, tcpdump, perf). Hands-on experience with AI/ML data pipelines, container orchestration (Kubernetes), and GPU-based architectures. Exposure to RDMA, NVMe-oF, or high-performance networking stacks. Exceptional communication and executive reporting skills. Experience using AI tools (e.g., log pattern analysis, LLM-based summarization, automated RCA tooling) to accelerate diagnostics and reduce MTTR. Preferred Qualifications Experience with DDN, VAST, Weka, or similar scale-out file systems and/or S3 storage Strong scripting/coding ability in Python, Bash, or Go. Familiarity with observability platforms: Prometheus, Grafana, ELK, OpenTelemetry. Knowledge of replication, consistency models, and data integrity mechanisms. Exposure to Sovereign AI, LLM model training environments, or autonomous system data architectures. This position requires participation in an on-call rotation to provide after-hours support as needed.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Key Responsibilities Stay tech-savvy and familiar with LinkedIn automation tools, CRM systems, and email marketing platforms. Book demo calls for Jeeva.ai through creative outreach across LinkedIn, emails, calls, online communities, influencers, and content strategies. Revive closed-lost deals and expand outreach by targeting Slack groups, VC portfolio companies, and relevant influencers. Identify, engage, and nurture leads using AI-powered tools, driving them toward demo conversions. Support content creation efforts and contribute to building Jeeva.ai's thought leadership presence. Gather feedback, build strong prospect relationships, and maintain a high level of engagement. Drive growth by executing data-driven outreach experiments and improving conversion rates across the sales funnel. Note On-site role(monday to Friday), Kharadi, Pune US Shift timings(6:30 pm to 3:30 am) Joining - Immediate to 30 days Saas sales, IT Sales, US Sales, cold calling, market research exposure. About Company: At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks starting with AI Sales Reps. Our vision is simple: "Anything that doesn't require deep human connection can be automated & done better, faster & cheaper with AI." We've created a fully automated SDR using AI that generates 3x more pipelines than traditional sales teams at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we're not just growing - we're thriving and making a significant impact in the world of artificial intelligence.

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8.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Birdeye is a leading platform that empowers businesses with tools to manage and improve their online reputation, social presence & engagement, customer experience, and growth. We provide innovative solutions that enable businesses to connect with their customers, gather insights, and drive sustainable growth. We seek a Senior Product Manager to join our dynamic Product team. This role is critical in driving our product strategy, focusing on creating a platform that would connect companies with local customers through search, discovery, engagement and conversion. The ideal candidate will possess a strong blend of strategic thinking, analytical skills, user-centric product development with experience in a high-growth SaaS or B2B company having customers in the US. Experience in managing a Listings or a SEO product will be preferred What You'll do? Birdeye is a leading platform that empowers businesses with tools to manage and improve their online reputation, social presence & engagement, customer experience, and growth. We provide innovative AI-driven solutions that enable businesses to connect with their customers, gather insights, and drive sustainable growth. We seek a Senior Product Manager to lead our AI Chatbot initiatives. This role is pivotal in leveraging advanced AI technologies, including Generative AI (GenAI) and custom Large Language Models (LLMs), to create a state-of-the-art chatbot experience. The ideal candidate will have a strong blend of strategic thinking, analytical skills, and a deep understanding of AI- centric product development. This role will focus on integrating the latest AI models and technologies to enhance user engagement, deliver exceptional customer experiences, and drive business growth. Product Strategy: Develop and execute a comprehensive product strategy that aligns with Birdeye’s growth objectives. Roadmap Development: Define and manage the product roadmap, prioritizing features and initiatives based on business impact and data analysis. AI Integration: Collaborate with data scientists and engineers to integrate cutting-edge AI technologies, including Generative AI models and custom LLMs, into the chatbot, enhancing its capabilities and performance. Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure seamless product development and launch. Data analysis: Conduct user research and leverage data analytics to gain insights into user behavior and preferences. Experimentation: Design and run A/B tests and other experiments to validate hypotheses and optimize chatbot performance. Market Analysis: Stay informed about industry trends, competitive landscape, and emerging technologies to inform product decisions. Metrics and Reporting: Define key performance indicators (KPIs) and regularly report on product performance, making data-driven recommendations for improvement. Data Review: Review and provide feedback on annotated data to ensure the quality and accuracy of AI model training datasets. What do we need? Strategic Thinker: Ability to see the big picture and align product initiatives with business goals. Analytical Mindset: Strong data analysis skills with the ability to interpret complex data sets and make informed decisions. AI Expertise: Deep understanding of AI technologies, including Generative AI, custom LLMs, and natural language processing (NLP). User-Centric: Deep empathy for users, with a passion for solving their problems and enhancing their experience. Collaborative: Excellent communication and interpersonal skills, with a proven track record of working effectively in cross-functional teams. Innovative: Creative problem solver who can think outside the box and drive innovation. Results-Oriented: Strong focus on achieving measurable outcomes and driving continuous improvement. Leadership: Ability to inspire and lead teams, fostering a culture of collaboration and high performance. Requirements Bachelor’s degree in a relevant field; MBA or advanced degree preferred. 8+ years of product management experience, with a focus on AI and chatbot technologies. Proven track record of successfully managing and launching AI-driven products in a fast- paced environment. Experience with A/B testing, user research, and data analytics tools. Experience with project management and roadmap management tools. Strong understanding of AI, including Generative AI models, custom LLMs, machine learning algorithms, NLP, and product-led growth principles and strategies. AI Skill Sets and Technologies: Proficiency in natural language processing (NLP), machine learning algorithms, Generative AI models (e.g., GPT-4, Gemini), chatbot frameworks (e.g., Dialogflow, Rasa), and cloud services (e.g., AWS, Google Cloud). Ability to review and provide feedback on annotated data. Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Description iNex Medicaments Private Limited, established in 2009, is an ISO 9001:2015 Certified company specializing in the Dermatology segment. All products are manufactured in cGMP / WHO GMP Certified Factories and are ethical prescription-based. iNex is known for its registered trademark products featured in ORG / C MARC REPORTS. Role Description This is a full-time on-site role for a Medical Representative located in Chennai. The Medical Representative will be responsible for promoting and selling pharmaceutical products to healthcare professionals, establishing and maintaining relationships with customers, and providing product information and support. Qualifications Strong communication and interpersonal skills Sales experience and pharmaceutical product knowledge Ability to build and maintain customer relationships Goal-oriented and self-motivated individual Bachelor's degree in Pharmacy or related field Experience in the pharmaceutical industry is a plus

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