67 Marc Jobs - Page 2

Job Type Full-time Description Why BirdEye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do: Design and build scalable, fault-tolerant applications optimized for performance. Leveraging current and cutting-edge technologies while testing new technologies for future use. Testing your code for performance and quality. Working in an agile environment along with cross-team dependencies. Building integrations to various APIs and service providers developing high-quality, testable, and performant software using agile practices. Exploring new technologies, design, and architecture for building innovative solutions. Responsibilities: We’re looking for a seasoned Lead Java Engineer who can build applications going to be used by millions of users. We are looking for a candidate who shares passion for tackling complexity and building platforms that can scale through multiple orders of magnitude. We are focused on solving the hardest, most interesting challenges of developing software at scale without sacrificing stability, quality, velocity, or code health. Translating business requirements into system design and applying a deep understanding of OO principles in creating custom software solutions. Offering creative alternatives to business design wherever appropriate. Effective debugging of issues and associated fixing in a time-critical atmosphere Requirements B.Tech/M.Tech/MCA in Computer Science or a related field TL - 4+ years of experience on Java, Spring boot, Kafka, Mysql, Aerospike or Redis, elasticsearch or mongodb, and 1+ year of experience as a team lead. Strong analytical skills with good problem-solving and debugging abilities. Possess a sound understanding of data structures, algorithms, object-oriented design, and service-oriented architecture. Working knowledge of Spring Boot JPA, MySQL, Hibernate, Redis. Strong knowledge of creating Restful as well as SOAP-based APIs and client-server Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You’ll Do As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services. Work Hours Rotational shifts, US Central time zone Requirements Must have: Customer facing experience providing Technical support/ Customer support to English speaking customers Know-how of HTML, running API calls using CURL and REST client, Kibana, Postman, Jira, FTP client Atleast 4 years with a minimum of 1 to 2+ years of experience working with SaaS based product company handling international customers over voice, chat and emails Fluency in English- reading, writing and speaking Excellent interpersonal skills, phone etiquette and work ethic Problem-solving and trouble-shooting skills Fundamental knowledge in writing and running MySQL DB queries Bachelor's degree in Computer Science/ BCA/ MCA/ Information Systems or engineering or equivalents. Good to have: Experience with Upsell/ cross-sell will be an added advantage. Knowledge of Webhook and API Integration (eg: Zapier) Working knowledge of E-Commerce platforms with merchant systems such as PayPal, Stripe, CyberSource, etc. Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You’ll Do Birdeye is looking for a Business Operations Manager to join our Revenue Operations team in India. Reporting to the Director of Marketing Ops, you’ll be a critical member in the Business Operations (RevOps) projects/tasks along with the revenue operations ecosystem. You will work in alignment with Revenue operations counterparts in the US and Manila. You will also work in close collaboration with cross-functional teams - marketing, sales, BDR/SDR, Business Intelligence, Product, and Systems teams to help streamline Revenue Ops processes, scale the lead-to-deal flow, enhance overall business productivity, and support revenue growth. Responsibilities Own & monitor the end-to-end lead flow and lead management process, ensuring quality leads are getting tracked properly and passed to sales with the full context and clarity required for successful hand-off and follow-up Be the go-to knowledge centre for leveraging Marketing Tech systems and Business/RevOps ops processes to ensure optimal lead-gen flow, lead list handling, campaigns & workflow execution in Hubspot or Marketo and measurement in Salesforce or BI tool. Deliver formal in-depth capability and configuration assessments of marketing data & Marketing Automation solutions. Co-Author the marketing data & technology optimization roadmaps. Identify areas of inefficiency for process and business operational optimization and propose solutions that enable scale and document workflows, content, deliverables, QA processes. Collaborate with Marketing Managers, Marketing data Strategists, BI, & Product Marketers to execute end-to-end marketing ops processes and complex, data-driven marketing programs and automations. Work with leaders in Sales, Marketing, Finance, and Product to ensure we have an accurate view of marketing performance and business contribution. Develop scheduled and incremental reporting with the ability to compile and review raw data, provide insight across all channels, A/B testing’s, and activities and make recommendations and optimizations. Strong understanding of using reporting tools for building and maintaining the Marketing sourced/influence pipeline, Lead-lifecycle reporting, campaign attributions and other ad-hoc campaign reporting and dashboards that highlight important marketing performance metrics. Hands-on problem solver with proven Business technical background & acumen to troubleshoot and solve sophisticated problems with Business Ops & RevOps. Requirements 7+ years of RevOps / Business Ops experience, preferably in SaaS Degree in Business or related field Ability to operate autonomously with demonstrated experience, knowledge, and expertise within SaaS / Enterprise Software. Startup experience is a plus. Strategic thinker with the ability to glean insights from processes, data, sales team feedback, industry best practices, continuous personal development, etc. to develop improved strategies Strong understanding and experience with both highly transactional, inbound, inside sales models, and mid-market/Enterprise inside and field sales models. Strong working knowledge of Salesforce.com, Hubspot or Marketo and any other marketing automation tools, including best practices for use, integrations, and reporting. Proven record of developing and implementing tactical initiatives that improve marketing productivity, and conversion rates LeanData Knowledge is a plus Strong project and program management skills. Intimate knowledge of lead automation and follow-up best practices, outbound lead generation, and reporting/analytics Expert communication skills, with experience building presentations and analyses for presentations to the senior leadership team. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Position Overview: As a Lead Software Developer, you will be required to work on our React-Redux-based front-end of our customer-facing Birdeye Dashboard,the Node. js-based ui server and few other JavaScript-based microservices. Desirable Skills / Experience: Experience with mentoring Fellow developers would be a plus. Experience with chat applications would be a plus Familiarity with WebSockets & Firebase Experience with solving performance issues would be a plus. Experience with TypeScript and writing modular test cases would be a plus but not necessary. Requirements 5+ years of experience in developing front-end applications at scale. Strong knowledge and experience in JavaScript. Understanding of the DOM Experience with frameworks like React.js, Redux, and Node.js. A basic aptitude with problem-solving skills and data structures. Understanding of browser caching and browser performance. Experience in writing modular/reusable code and using JS frameworks. Experience with seamless integration of front-end to backend functionality. Regard for optimizations that focus on delivering content to the user as quickly as possible. Abiltiy to communicate strongly with different stake holders Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Responsibilities Develop new user-facing features Gain feedback continuously from users, customers, and colleagues Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Requirements Hands-on experience in Javascript, HTML, CSS. Hands-on experience in React JS & Redux , Web pack, ES6. Good understanding of asynchronous request handling, partial page updates, and AJAX Knowledge in Node JS Proficient understanding of code versioning tools 4 years or more total experience Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. About the Job: The ABM Specialist will support the day-to-day execution and optimization of our ABM programs, enabling full-funnel audience engagement and driving pipeline growth. This role is pivotal in operationalizing our ABM strategy, ensuring effective collaboration between marketing and sales teams, and enhancing personalization across various channels. Key Responsibilities: ABM Program Execution Support overall ABM orchestration to align with go-to-market objectives. Develop and optimize full-funnel audience segmentation for ToFU, MoFU, and BoFU stages, enabling better budget allocation and stage-specific messaging. Personalization and Content Development Create and optimize vertical-specific landing pages, marketing emails, and ad copy. Tailor messaging to resonate with industry-specific personas and accounts. Email Marketing Build vertical-specific email programs in Marketo for top-performing industries. Develop trigger-based email programs using signal and activity insights. Display and Social Advertising Optimize display ad and LinkedIn ad performance, focusing on CTR and CVR improvements. Sales Collaboration Analyze account engagement data and buying signals to generate actionable insights for sales teams. Track and validate sales follow-up on high-priority accounts to ensure timely engagement and sustained program momentum. Reporting and Optimization Continuously monitor and refine ABM campaign performance, sharing insights to enhance ROI and effectiveness. Requirements Experience: 3+ years of experience in ABM, demand generation, or digital marketing, ideally in B2B SaaS or technology sectors. Skills Proficiency in marketing automation tools (e.g., Marketo) and CRM platforms (e.g., Salesforce) and ABM orchestration tools (e.g., DemandBase) Strong understanding of ABM principles, full-funnel marketing, and persona-based messaging. Analytical mindset with the ability to synthesize data into actionable insights. Hands-on experience in executing display ads, LinkedIn ads, and email campaigns. Attributes Results-driven, detail-oriented, and highly organized. Excellent collaboration skills to work across marketing, sales, and demand generation teams. Adaptable and innovative in solving challenges within a fast-paced environment. Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Birdeye is a leading platform that empowers businesses with tools to manage and improve their online reputation, social presence & engagement, customer experience, and growth. We provide innovative solutions that enable businesses to connect with their customers, gather insights, and drive sustainable growth. We seek a Senior Product Manager to join our dynamic Product team. This role is critical in driving our product strategy, focusing on creating a platform that would connect companies with local customers through search, discovery, engagement and conversion. The ideal candidate will possess a strong blend of strategic thinking, analytical skills, user-centric product development with experience in a high-growth SaaS or B2B company having customers in the US. Experience in managing a Listings or a SEO product will be preferred What You'll do? Birdeye is a leading platform that empowers businesses with tools to manage and improve their online reputation, social presence & engagement, customer experience, and growth. We provide innovative AI-driven solutions that enable businesses to connect with their customers, gather insights, and drive sustainable growth. We seek a Senior Product Manager to lead our AI Chatbot initiatives. This role is pivotal in leveraging advanced AI technologies, including Generative AI (GenAI) and custom Large Language Models (LLMs), to create a state-of-the-art chatbot experience. The ideal candidate will have a strong blend of strategic thinking, analytical skills, and a deep understanding of AI- centric product development. This role will focus on integrating the latest AI models and technologies to enhance user engagement, deliver exceptional customer experiences, and drive business growth. Product Strategy: Develop and execute a comprehensive product strategy that aligns with Birdeye’s growth objectives. Roadmap Development: Define and manage the product roadmap, prioritizing features and initiatives based on business impact and data analysis. AI Integration: Collaborate with data scientists and engineers to integrate cutting-edge AI technologies, including Generative AI models and custom LLMs, into the chatbot, enhancing its capabilities and performance. Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure seamless product development and launch. Data analysis: Conduct user research and leverage data analytics to gain insights into user behavior and preferences. Experimentation: Design and run A/B tests and other experiments to validate hypotheses and optimize chatbot performance. Market Analysis: Stay informed about industry trends, competitive landscape, and emerging technologies to inform product decisions. Metrics and Reporting: Define key performance indicators (KPIs) and regularly report on product performance, making data-driven recommendations for improvement. Data Review: Review and provide feedback on annotated data to ensure the quality and accuracy of AI model training datasets. What do we need? Strategic Thinker: Ability to see the big picture and align product initiatives with business goals. Analytical Mindset: Strong data analysis skills with the ability to interpret complex data sets and make informed decisions. AI Expertise: Deep understanding of AI technologies, including Generative AI, custom LLMs, and natural language processing (NLP). User-Centric: Deep empathy for users, with a passion for solving their problems and enhancing their experience. Collaborative: Excellent communication and interpersonal skills, with a proven track record of working effectively in cross-functional teams. Innovative: Creative problem solver who can think outside the box and drive innovation. Results-Oriented: Strong focus on achieving measurable outcomes and driving continuous improvement. Leadership: Ability to inspire and lead teams, fostering a culture of collaboration and high performance. Requirements Bachelor’s degree in a relevant field; MBA or advanced degree preferred. 8+ years of product management experience, with a focus on AI and chatbot technologies. Proven track record of successfully managing and launching AI-driven products in a fast- paced environment. Experience with A/B testing, user research, and data analytics tools. Experience with project management and roadmap management tools. Strong understanding of AI, including Generative AI models, custom LLMs, machine learning algorithms, NLP, and product-led growth principles and strategies. AI Skill Sets and Technologies: Proficiency in natural language processing (NLP), machine learning algorithms, Generative AI models (e.g., GPT-4, Gemini), chatbot frameworks (e.g., Dialogflow, Rasa), and cloud services (e.g., AWS, Google Cloud). Ability to review and provide feedback on annotated data. Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Responsibilities Develop new user-facing features Gain feedback continuously from users, customers, and colleagues Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Requirements Hands-on experience in Javascript, HTML, CSS. Hands-on experience in React JS & Redux , Web pack, ES6. Good understanding of asynchronous request handling, partial page updates, and AJAX Knowledge in Node JS Proficient understanding of code versioning tools 4 years or more total experience Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Title: Customer Success Manager (Retention and Growth) Location: Remote Working Hours: 3.30 AM to 12:30 PM (IST) Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You’ll Do Birdeye is looking for a Customer Success Manager for Retention and Growth with a passion for relationship management. The successful candidate will nurture and manage accounts to maintain a healthy life-cycle, while ensuring and allowing customers to see the benefits of Birdeye’s new platform and renew. This role is vital and hands-on role, where you will work hand- in-hand with customers to help improve their online reputation. Responsibilities Responsible for renewals of Birdeye’s clients Monitor and analyze account health to identify churn risk Win back clients who have requested a cancellation Utilize your creativity to refine and innovate processes to improve Customer Success Leverage your sales skills to reinforce the value proposition of BirdEye Be the point of escalation for clients and salespeople to ensure client satisfaction Develop methods for managing customer satisfaction Leverage research and understand of our clients industries to create tailor-made solutions Handle some financial and billing issues for Birdeye clients Additional assigned projects as assigned Requirements 2-7 years of experience in a customer facing support/success/account management/retention role. Customer experience champion. Strong oral and written communication skills. Consultative approach to account management. Deep customer empathy. Understanding of SMB space, particularly in the specified vertical. Exceptional Saas product knowledge. Ability to effectively manage delicate customer situations Organized and reliable - Able to work as a team with little direction when necessary Knowledge of Sales force CRM a plus. Bachelor’s degree preferred. Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. About the Job: The Technical Support Team Lead is responsible for leading and managing the Technical Support Team for the assigned segment. The Team Lead works with the CSMs, Engineering, Enablement, and Implementation team. The Team Lead will be supporting the Tech Support Manager to help manage the team of 7-11 Support Engineers, coordinate activities to help resolve the issues of our customers and work towards upskilling and developing the team that can contribute to enhance the customer experience of Birdeye customers. Responsibilities: Managing the day-to-day activities of the team. Maintaining the team schedule and calendar and coordinating all training activities for the team members. Helps resolve product issues or unresolved technical problems that the Support Engineer is not able to resolve or have been escalated to management. Manages and plans staff levels and schedules to ensure adequate customer support coverage. Ensures training programs, tools, and materials are assigned and maintained. Trains, coaches, and evaluates the Tech Team and their activities to ensure best-in-class Tech Support. Coaches and provides detailed guidance to team members. Reviews the performance of team members for quality and works to ensure team members provide excellent troubleshooting and customer service. Interacts and communicates effectively with internal groups including CSMs, Onboarding and Products as well as external clients. Coordinates technical support requests with Onboarding, Products, and customers. Ensures compliance with SOPs by team members. Coordinates product training for theTech Support teams. Coordinates with cross-functional teams such as Onboarding, Product and Engineering to identify any product issues that may be there and enhance product experience of our customers. Attends and contributes to customer, and company meetings. Participates in technical training, All Hands, Stand Ups, Internal as well as Business Reviews with the clients. Assists senior management with the development of result-oriented Technical Support and Operations strategies. Develops and maintains a productive work team by training personnel, auditing, and managing performance. Second-in-command to the manager and provides leadership coverage to the teams with integrity, ethical business practices, and in accordance with Birdeye’s policies, procedures, and practices. Customarily and regularly directs the work of 7 or more full-time employees or their equivalent. Makes suggestions and recommendations for these employees regarding performance, including hiring, transfer, advancement, and termination. Manages daily operations to meet department and company objectives. Works with minimum supervision and makes independent judgments. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. Extremely dependable and trustworthy. Demonstrates knowledge, experience and understanding of critical job functions of the team. Assists management with development of results-oriented strategies. Regular attendance at work is an essential part of the job. Requirements Extensive experience 8+ years in customer service and technical support leading/ guiding teams Profound knowledge in SQL, analyzing and interpreting technical content and troubleshooting/ debugging Strong project management and time management skills. Excellent interpersonal and presentation skills. Able to communicate with people at all levels. Professional verbal and written communication skills in English First leadership experience would be helpful. Flexible to meet the changing needs of the business and ability to take on new responsibilities and assignments; ability to deal with multiple priorities in a fast-paced, deadline-oriented environment. PC experience in a Microsoft Windows environment, proficient with internet e-mail, Microso Word, Excel, PowerPoint, Outlook, and other software. Experience with SaaS based companies will be an advantage Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Job Type Full-time Description Why BirdEye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. In this role of Salesforce Developer ,Job responsibilities include but are not limited to: Develop and maintain advanced Salesforce functionalities, customizations, and integrations to meet business requirements Creating custom solutions by designing and developing Salesforce applications. Ability to adapt to a high-paced, high-volume environment with shifting priorities while multitasking and performing effectively under pressure. Identify and troubleshoot issues related to Salesforce integrations and applications. Participate in code reviews to ensure that the best practices for the existing and new Salesforce solutions are implemented. Stay updated with new Salesforce features & functionalities and recommend best practices to enhance the existing Salesforce implementations. Stay up-to-date with Salesforce releases, features, and best practices, and provide recommendations for continuous improvement Builds a trusting relationship with business stakeholders and leads them to adoption of the best solution with exceptional communication skills Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow Supply expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintenance Demonstrating Exceptional analytical, troubleshooting, and problem-solving expertise in the Salesforce Platform Provide Tier 2 and Tier 2 support for complex issues and escalations related to the Salesforce platform covering both Sales and Service cloud Diagnose and resolve technical issues, including but not limited to configuration, customization, integration, and data integrity Requirements Job Skills & Qualifications Required: CPQ Experience is Preferred but not required. Bachelor’s Degree in Computer Engineering, Computer Science or related field (or equivalent in experience) Minimum work experience: 3 years of software development and 4 years of Salesforce application development Bachelor’s Degree in Computer Engineering, Computer Science or related field (or equivalent in experience) 3+ years of hands-on Salesforce experience with evidence of exceptional ability Experience configuring and developing custom Apex/ Lightning code in the areas of Service Cloud, Sales Cloud, Workflows, Mobile, Single Sign On, API’s, Marketo and integration to enterprise systems. Ability to communicate technical concepts effectively to both technical and non- technical stakeholders Extensive experience developing Apex classes, Apex triggers, VisualForce pages and controllers,JavaScript, JQuery, web services leveraging the Salesforce API in REST, SOAP and Data Management (SQL, XML, JSON) knowledge. Experience with a complete software development life cycle Experience developing with Lightning, OR an SPA framework such as React, Angular, or Knockout. Experience on an Agile Scrum project delivered under Continuous Delivery / DevOps is preferred Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Responsible for creation, maintenance, and management of Machine Readable Cataloging Records (MARC), focusing on metadata and quality, to support customers of eBooks, journals, videos, music, primary sources, and other content across the company. About You – experience, education, skills, and accomplishments Bachelor’s Degree and/or Master's Degree in Library Science or relevant subject What will you be doing in this role? Catalogue content to create MARC or other title records (copy cataloguing) and ensure appropriate subject classification for books and/or journals and videos. Use MARC rules, cataloguing rules, Library of Congress authority files, and Dewey Decimal System to create MARC records. Import records from various sources, following the rules of automated content ingestion, to maintain the catalogue. Use validation programs, following team documentation, in the quality assurance process. Assist in answering customer questions as needed. Develop an understanding of the products as well as the customers using those products and associated records. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do Our engineering team works on challenging problems every day. We have a team culture that truly believes in constantly learning and improving, and our engineers are always encouraged to think big and experiment with new ideas. Our engineers are responsible for building polished products and writing high quality code by designing APIs and abstractions that are extensible and maintainable. Everyone on the engineering team has a huge impact on our product and our company. Responsibilities We’re looking for a seasoned Java developer who can build applications that can be used by millions of users. We are looking for a candidate who shares a passion for tackling complexity and building platforms that can scale through multiple orders of magnitude. We are focused on solving the hardest, most interesting challenges of developing software at scale without sacrificing stability, quality, velocity, or code health. Effective debugging of issues and associated fixing in a time-critical atmosphere Requirements B.Tech/M.Tech/MCA in Computer Science or a related field Strong analytical skills with good problem-solving and debugging abilities. Possess a sound understanding of data structures, algorithms, object-oriented design, and service-oriented architecture. Working knowledge of MySQL Experience building web applications. Exposure to and knowledge of software release management techniques including continuous integration and delivery. Very strong coding skills with a passion for writing clean code, using software development best practices, design patterns, and Junit test cases. Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

Responsible for creation, maintenance, and management of Machine Readable Cataloging Records (MARC), focusing on metadata and quality, to support customers of eBooks, journals, videos, music, primary sources, and other content across the company. About You – Experience, Education, Skills, And Accomplishments Bachelor’s Degree and/or Master's Degree in Library Science or relevant subject What will you be doing in this role? Catalogue content to create MARC or other title records (copy cataloguing) and ensure appropriate subject classification for books and/or journals and videos. Use MARC rules, cataloguing rules, Library of Congress authority files, and Dewey Decimal System to create MARC records. Import records from various sources, following the rules of automated content ingestion, to maintain the catalogue. Use validation programs, following team documentation, in the quality assurance process. Assist in answering customer questions as needed. Develop an understanding of the products as well as the customers using those products and associated records. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Company Description: Aditya Academy Group of Schools proudly serves as a prestigious CBSE school committed to nurturing young minds into future leaders. As the leading CBSE schools in Kolkata, Aditya Academy Group of Schools plays an important role in nurturing future citizens with unwavering dedication. Aligned as a CBSE-affiliated institution, we prioritize every child’s well-being. From their physical health to the cultivation of values, our approach is comprehensive and all-encompassing, fostering their holistic growth. Empowered by a holistic education program that seamlessly interweaves academic excellence and character enhancement, we equip students for a future resplendent with promise. Choosing Aditya Academy Group of Schools means embracing a respected legacy, a far-reaching network, and a supportive environment, ensuring that each student’s journey is tailored for excellence. About the Role : We are seeking a knowledgeable and passionate Librarian to join our team and support our mission of providing access to information, learning resources, and a welcoming space for our community. This role is ideal for someone who thrives in an organized, service-oriented environment and is excited about supporting lifelong learning and literacy. Key Responsibilities : Manage the day-to-day operations of the library, including circulation, cataloging, and reference services. Assist patrons in locating materials and using library resources, including digital tools and databases. Develop and maintain collections, including selecting, acquiring, organizing, and weeding materials. Plan and lead programs and events such as book clubs, educational workshops, and community outreach. Ensure the library remains an inclusive, respectful, and safe space for all patrons. Maintain accurate records and statistics and generate reports as required. Stay current with trends in library science, technology, and best practices. Qualifications : Bachelor’s or Master’s degree in Library Science (MLS or MLIS) from an ALA-accredited program (or equivalent experience). Experience working in a public, academic, or school library setting is preferred. Strong knowledge of library systems, digital resources, and cataloging standards (e.g., MARC, Dewey Decimal, LCSH). Excellent interpersonal, communication, and organizational skills. Proficiency with library software (e.g., Koha, Sierra, Evergreen) and common digital tools. Commitment to diversity, equity, inclusion, and accessibility. Why Join Us? Collaborative and supportive team environment Opportunities for professional development and continuing education Flexible scheduling and hybrid options (if applicable) Meaningful work that makes a direct impact on the community 💼 To Apply: Please submit your resume and a short cover letter explaining your interest in the role via LinkedIn or to mayurika.bose@adityagroupindia.org Show more Show less

Jeeva.ai is Hiring : Senior Software Engineer(React) On-site | Kharadi, Pune Timings : 6 :30 PM - 3 :30 AM IST Job Description Experience : 5+ years of experience as a Software Development Engineer with a strong background in React. Develop and maintain modern, responsive web applications using React.js and related technologies. Build reusable components and front-end libraries for future use. Translate UI/UX designs and wireframes into high-quality code. Optimize components for maximum performance across a wide range of web-capable devices and browsers. Integrate front-end logic with APIs and backend systems. Participate in code reviews and ensure adherence to best Stay updated on the latest front-end trends, tools, and best practices. AI and GPTs : Competent in applying AI technologies, particularly in using GPT models for natural language processing, automation and creating intelligent systems. Impact-Driven : You've built and shipped products that users love and have seen the impact of your work at scale. Ownership : You take pride in owning projects from start to finish and are comfortable wearing multiple hats to get the job done. Curious Learner : You stay ahead of the curve, eager to explore and implement the latest technologies, particularly in AI. Collaborative Spirit : You thrive in a team environment and can work effectively with both technical and non-technical stakeholder. Ambitious : You have a hunger for success and are eager to contribute to a fast-growing company with big goals. About Jeeva.ai Jeeva.ai is transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is clear : "Anything that doesn't require deep human connection can be automated & done better, faster & cheaper with AI." We've developed AI-driven SDRs that generate 3x more pipeline than traditional methods at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn) with $3.2M ARR in just 6 months after launch, we're not just growing - we're thriving and making a significant impact in the world of artificial intelligence. (ref:hirist.tech) Show more Show less

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description Job Description Location: Pune, India About The Role We are looking for a Senior DevOps Engineer to join our high-impact team in Pune, India. You will lead the design and implementation of scalable, secure, and highly available infrastructure across both cloud and on-premise environments. This role demands a deep understanding of Linux systems, infrastructure automation, and performance tuning, especially in high-performance computing (HPC) setups. As a technical leader, you’ll collaborate closely with development, QA, and operations teams to drive DevOps best practices, tool adoption, and overall infrastructure reliability. Key Responsibilities Design, build, and maintain Linux-based infrastructure across cloud (primarily AWS) and physical data centers. Implement and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Terraform, Ansible, and Chef. Develop and manage CI/CD pipelines using Jenkins, Git, and Gerrit to support continuous delivery. Automate provisioning, configuration, and software deployments with Bash, Python, Ansible, etc. Set up and manage monitoring/logging systems like Prometheus, Grafana, and ELK stack. Optimize system performance and troubleshoot critical infrastructure issues related to networking, filesystems, and services. Configure and maintain storage and filesystems including ext4, xfs, LVM, NFS, iSCSI, and potentially Lustre. Manage PXE boot infrastructure using Cobbler/Kickstart, and create/maintain custom ISO images. Implement infrastructure security best practices, including IAM, encryption, and firewall policies. Act as a DevOps thought leader, mentor junior engineers, and recommend tooling and process improvements. Maintain clear and concise documentation of systems, processes, and best practices. Collaborate with cross-functional teams to ensure reliable and scalable application delivery. Required Skills & Experience 5+ years of experience in DevOps, SRE, or Infrastructure Engineering. Deep expertise in Linux system administration, especially around storage, networking, and process control. Strong proficiency in scripting (e.g., Bash, Python) and configuration management tools (Chef, Ansible). Proven experience in managing on-premise data center infrastructure, including provisioning and PXE boot tools. Familiar with CI/CD systems, Agile workflows, and Git-based source control (Gerrit/GitHub). Experience with cloud services, preferably AWS, and hybrid cloud models. Knowledge of virtualization (e.g., KVM, Vagrant) and containerization (Docker, Podman, Kubernetes). Excellent communication, collaboration, and documentation skills. Nice to Have Hands-on with Lustre or other distributed/parallel filesystems. Experience in HPC (High-Performance Computing) environments. Familiarity with Kubernetes deployments in hybrid clusters. DDN DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

Who We Are Fossil Group is a global retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact Job Title: Assistant Manager, Social Media Location: India Reports To: Senior Brand Manager Department: Marketing Employment Type: Full-Time Job Summary: We are seeking a creative, analytical, and detail-oriented Assistant Manager, Social Media to support the execution of our social media strategy for Fossil Brand. This role will assist in managing daily social media activities, content creation, campaign planning, performance tracking, and community engagement to drive brand awareness, engagement, and growth across all platforms. Key Responsibilities:  Assist in developing and implementing the social media strategy to align with overall marketing goals  Manage daily posting, scheduling, and content planning across all major social media platforms (e.g., Instagram, Facebook, LinkedIn, YouTube)  Coordinate with design, content, and marketing teams to create engaging text, image, and video content  Monitor social media channels for trends, engagement opportunities, and feedback  Supervise the social media agency  Respond to comments and messages in a timely and professional manner  Analyze performance metrics and generate reports to assess the effectiveness of campaigns and content  Support paid social media campaigns, including setup, monitoring, and reporting  Assist in influencer collaborations and partnerships  Stay updated on the latest social media trends, tools, best practices, and platform updates  Liaise with internal departments, external vendors and partners. Should be a team player and excel in building a good rapport within as well as outside the organization. Must be able to deal with regional and global teams as per protocol for various day to day plans & reports Qualifications:  Master’s degree in Marketing, Communications, Media Studies, or a related field  Minimum 3 years of experience in social media management or digital marketing  Strong understanding of all major social media platforms and analytics tools (e.g., Meta Business Suite, Google Analytics, Hootsuite, Sprout Social)  Excellent written and verbal communication skills  Creative mindset with the ability to craft compelling content  Experience with content creation tools (e.g., Canva, Adobe Creative Suite) is a plus  Previous experience in brand building or working with influencers  Ability to manage multiple tasks and projects in a fast-paced environment Job Location Bangalore Requisition ID 17758BR Show more Show less

Who We Are Fossil Group is a global retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact We are looking for a results-driven and data-savvy Assistant Manager – Digital Marketing to plan, implement, and manage our e-commerce marketing strategy. In this role, you will develop innovative digital advertising campaigns to drive awareness, conversions, and sales across leading e-commerce platforms. The ideal candidate will collaborate with cross-functional teams, optimize ROI, and ensure Fossil stays at the forefront of e-commerce advertising trends. Key Responsibilities: E-commerce Marketing Strategy: Act as the single point of contact for all marketing activities related to selected e-commerce platforms, ensuring maximum ROI on ad spends. Advertising Campaigns: Develop advertising plans tailored to campaign objectives (awareness/acquisition), leveraging data insights to select the right advertising properties. Keyword Optimization: Strategize and evaluate keyword campaigns for all brands, defining clear KPIs and tracking progress effectively. Cross-functional Collaboration: Work with the Digital Sales Team to align stock availability and ROI targets with marketing decisions. Coordinate with the in-country Brand Team to align brand priorities and secure creative approvals. Budget Management: Manage e-commerce advertising budgets, yearly marketing calendars, campaign strategies, and peak day action plans. Performance Tracking: Track, analyze, and report on campaign performance, providing actionable insights to improve outcomes. Industry Insights: Research and recommend new e-commerce advertising technologies and trends to keep Fossil ahead of the curve. Partner Sales Support: Directly or indirectly contribute to sales growth through effective advertising and marketing initiatives for e-commerce partners. Qualifications & Experience: Experience: 3–5 years of experience in Digital Marketing, with a strong focus on e-commerce advertising. Education: Postgraduate degree in Marketing or related fields, preferably from a premier institute. Skills & Competencies: Excellent communication and stakeholder management skills. Hands-on experience with e-commerce advertising tools and platforms, including Amazon Marketing Services (AMS) and Flipkart Brand Ads (preferred). Proven track record in B2C e-commerce or digital marketing for fashion/lifestyle brands, including experience managing digital marketing agencies. Strong analytical skills to evaluate campaign performance and derive actionable insights. Up-to-date knowledge of e-commerce marketing trends and advertising properties. Why Join Fossil India: Innovation & Growth: Join a dynamic team focused on process automation and continuous improvement. Global Exposure: Experience a global role interacting with international brands and licensing operations. Culture: Work in a collaborative environment that values diversity, creativity, and career development. Salary Type Monthly Job Location Bangalore Job Category Marketing Requisition ID 17756BR Show more Show less

Summary The Sr. Technical Specialist will provide technical support, training, sales support, and marketing support for the industry leading structural analysis (FEA) software like MSC Nastran, MSC Apex, Marc, CAE Fatigue and Patran developed by the Design & Engineering business unit of Hexagon’s Manufacturing Intelligence division. Learn more at Multiphysics simulation software | Hexagon. The Sr. Technical Specialist position provides opportunities for exposure to a range of industrial applications, for developing skills in cutting edge engineering tools, to work alongside experienced mentors and to collaborate with other Hexagon departments, and thus offering aspiring engineers options to advance their careers into other functions like product management, software development, consulting, engineering solutions, marketing, etc. Job Responsibilities Provide product technical advice via email, web communications, and phone. Build and maintain a comprehensive technical knowledge base that serves as a key resource for customers and internal teams alike. Drive customer success by developing deep knowledge of software functions and partnering with Hexagon’s global product development and engineering teams. Document and report product issues, product limitations, and customer enhancement requests. Drive product evolution and quality by providing feedback and collaborating with other departments and stakeholders. Create and deliver training classes, technical seminars, and technical marketing material. Provide technical leadership in specialist area and promote industry best practices for Hexagon software. Support product sales teams by determining customer needs, developing solutions, demonstrating the value of Hexagon software, and representing Hexagon at technical events. Research latest industry trends, continuously improve technical skills, and share knowledge within the organization. Work effectively in a collaborative, multidisciplinary, global organization. Qualifications Minimum of a master’s degree in mechanical or aerospace engineering. 5+ years of recent professional experience in engineering using a commercial FEA software – Nastran, Optistruct, Abaqus, Ansys, Hypermesh, ANSA Proficiency with Hexagon software products desired – MSC Nastran, MSC Apex, Patran, Marc, Dytran Experience in linear, dynamics and nonlinear structural analysis Experience with advanced Nastran capabilities like rotordynamics, superelements, modules, nonlinear contact, and/or DMAP Experience with multiphysics (thermal, fluid-structure interaction or acoustic) analysis is a plus Good general knowledge of FE modeling workflows and CAE processes Experience with solving large models using HPC methods in the Linux environment Good knowledge of Windows and/or Linux systems with python programming skills Excellent presentation, written and verbal communication and interpersonal skills Availability to travel and conduct online training as required High motivation and ability to complete tasks independently Show more Show less

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description As the Vice President, Sales - APAC at DDN Storage, you will be responsible for driving the growth and adoption of DDN Storage's industry-leading AI storage solutions across all of APAC, including NPCs and enterprise AI in all of APAC, but excluding Japan, China, and Taiwan. You will lead a high-performing sales team, develop, and execute strategic sales plans, and forge strong relationships with key customers and partners to accelerate the company's success in the rapidly evolving APAC landscape. Responsibilities Develop and execute a comprehensive sales strategy to drive the adoption of DDN Storage's AI storage solutions across APAC, leveraging the company's proven track record of powering the world's most demanding AI and HPC workloads. Build and lead a high-performing sales team, fostering a culture of excellence, innovation, and customer-centricity that aligns with DDN Storage's values and the unique needs of the APAC market. Forge strong partnerships with key APAC enterprises, research institutions, and technology partners, positioning DDN Storage as the go-to solution for their AI storage needs. Collaborate with cross-functional teams, including product management, marketing, and engineering, to ensure the development and delivery of cutting-edge AI storage solutions that meet the specific requirements and challenges of the APAC market. Drive revenue growth and market share expansion in the APAC AI storage space, consistently exceeding targets and setting new standards for success. Serve as a thought leader and evangelist for DDN Storage's AI storage solutions, participating in APAC industry events, conferences, and other forums to showcase the company's expertise and innovation. Provide strategic insights and market intelligence to inform product development, go-to-market strategies, and competitive positioning in the APAC AI storage landscape. Ensure the highest levels of customer satisfaction and success, working closely with the APAC customer support and professional services teams to deliver unparalleled value and localized support. Requirements 15+ years of experience in enterprise technology sales, with a proven track record of success in the APAC market, ideally with a focus on AI, HPC, or storage solutions. Deep understanding of the APAC AI market, including key trends, challenges, and opportunities, and how DDN Storage's solutions uniquely address these factors. Proven ability to lead and scale high-performing sales teams across multiple APAC countries, with a focus on mentoring, coaching, and driving a culture of excellence and continuous improvement. Exceptional strategic thinking and execution skills, with the ability to develop and implement winning sales strategies that account for the diverse needs and dynamics of the APAC market. Strong relationships with key APAC enterprises, research institutions, and technology partners, with the ability to leverage these connections to drive business growth. Excellent communication and presentation skills, with the ability to articulate complex technical concepts and value propositions to both technical and non-technical audiences across different APAC cultures and languages. Proven track record of driving significant revenue growth and market share expansion in the APAC enterprise technology space, with a focus on AI, HPC, or storage solutions. Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering) required; MBA or other advanced degree preferred. Fluency in multiple APAC languages is a significant plus. As the Vice President of APAC Sales at DDN Storage, you will have the opportunity to make a significant impact on the future of AI across one of the world's most dynamic and innovative regions. You will be joining a company with a long-standing history of leadership in the high-performance storage industry, and a deep commitment to supporting the unique needs of APAC customers and partners. If you are a visionary sales leader with a passion for driving transformative change and delivering unparalleled value to the APAC AI community, this is the role for you. DDN DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

About Us : We help people build and scale their online business. With an experience of working with 50+ clients globally, we master the art of building and scaling businesses for coaches, consultants, B2C and B2B business owners. Marc Solutions was founded by Aarthna Maheshwari with a clear mission: "To empower individuals and businesses to build and scale their online presence through the transformative power of social media ". With a deep understanding of the digital landscape and a passion for helping brands thrive, Aarthna created Marc Solutions as a full-service agency designed to meet the unique needs of modern entrepreneurs. Our journey began with the belief that every brand has a story to tell, and we are here to help amplify that story. Through a combination of Web Design, Social Media Management, Marketing, Copywriting, and Personal Branding, we provide tailored solutions that enable our clients to grow their businesses, engage with their audience, and achieve their goals. At Marc Solutions, we are not just a service provider – we are your partners in growth, dedicated to creating impactful digital strategies that deliver real results. Job Responsibilities : Identify and generate leads through networking, cold calling, and other business development strategies. Develop and maintain relationships with potential clients, understanding their needs and offering tailored solutions. Present and pitch our services effectively to decision-makers. Negotiate and close deals, ensuring a seamless transition to our service teams. Collaborate with internal teams to ensure client satisfaction and retention. Track and report on sales performance, adjusting strategies to meet targets. Who we are looking for: Proven experience in business development, sales, or a related field. Strong communication, negotiation, and presentation skills. Self-motivated, result-driven, and capable of working independently. Experience in Digital Marketing Sales is a plus. Ability to handle objections and close deals efficiently. Compensation: This is a 100% commission-based role—the more you sell, the more you earn! Commission Structure: Earn 15% of commission on each closed deal. No cap on earnings. Why Join Us? Flexible working hours and remote work opportunities. Work with a fast-growing company with a solid track record. Opportunity to grow into a leadership role. 🚀 If you're a go-getter who thrives in a performance-driven environment, apply now and let's grow together! Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Position Overview: We are seeking a talented Content Writer to join our team. The ideal candidate should have experience writing high-quality content for B2B SaaS companies in North America. The candidate will be responsible for creating compelling and informative content tailored to our target audience's needs. The candidate should have a strong understanding of SEO fundamentals and experience optimizing their content for searchability on search engines. The candidate will also be responsible for editing and proofreading content created by other writers. Experience working with freelance writers will be an asset. Key Responsibilities: Create high-quality and engaging content for B2B SaaS companies in North America, including blogs, whitepapers, case studies, eBooks, and more. Edit and proofread content created by other writers to ensure it meets the company's high standards for quality, tone, and style. Research to ensure that all content is informative and accurate and stays up-to-date within dustry trends and best practices. Develop a deep understanding of the target audience and create content that speaks directly to their needs and pain points. Optimize content for searchability on search engines using SEO best practices. Collaborate with internal teams, including the marketing team, to create content that aligns with the company's overall strategy and messaging. Manage and prioritize multiple projects simultaneously, ensuring that all deadlines are met. Requirements Bachelor's degree in English, Journalism, Communications, or a related field. At least 3-4 years of experience writing content for B2B SaaS companies in North America. Strong writing, editing, and proofreading skills, with the ability to create engaging and informative content that resonates with the target audience. Strong understanding of SEO best practices and the ability to optimize content for searchability on search engines. Excellent research skills, with the ability to conduct thorough research on a wide range of topics. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Ability to work collaboratively with internal teams and external partners. Familiarity with content management systems (CMS) such as WordPress. Excellent communication and interpersonal skills. If you are a talented Content Writer passionate about writing high-quality content that engages and informs readers, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic and growing team. Show more Show less

Job Type Full-time Description About the Role This is a unique opportunity to join Birdeye’s founding Enterprise GTM team in India , where you will play a pivotal role in launching and scaling our presence in one of the world's fastest-growing markets. As an Enterprise Account Executive, you will bring the world’s leading AI-powered hyperlocal marketing and customer experience platform to India’s largest and most recognized brands — specifically targeting enterprises with 100+ physical locations. You’ll be empowered to operate with the autonomy of a startup builder while backed by the global scale, resources, and category leadership of Birdeye. If you are entrepreneurial, driven, and excited to shape how India’s biggest brands engage with customers in the AI era — we want to meet you. Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do As a Founding Enterprise Account Executive, you will be instrumental in defining and building Birdeye’s India Enterprise business. You will take our globally proven platform to market and help India’s top brands transform how they manage reputation, engage with customers, and drive hyperlocal marketing performance. Your responsibilities will include: Drive new business sales within Enterprise Accounts (100+ physical locations). Prospect and develop relationships with key stakeholders, including CMOs, CXOs, and digital leaders. Partner closely with your BDR counterpart to generate pipeline and maximize territory coverage. Navigate and manage complex sales cycles involving multiple decision-makers. Build and deliver customized product presentations and live demonstrations. Lead Proof of Concept initiatives to showcase Birdeye's unique value. Collaborate with Product and Customer Success teams to continuously enhance product adoption and onboarding. Maintain accurate pipeline, forecasting, and sales activity reporting in CRM. Operate with a strong sense of ownership, urgency, and entrepreneurship as part of the founding India team. Requirements What You'll Bring 8+ years of quota-carrying SaaS/technology sales experience, with success in complex, enterprise sales cycles. Experience selling SaaS solutions to senior marketing and CX leaders (CMO, Head of Digital, CXO). Track record of new business generation and closing deals in enterprise or multi-location environments. Proven ability to build trust and relationships at the executive level. Strong entrepreneurial spirit — excited by the opportunity to build a market and shape a GTM strategy. Bachelor’s degree required; continued education and sales training a plus. Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. This role offers a rare opportunity to help launch and build Birdeye’s India enterprise business from the ground up , with the backing of a global category leader and the freedom to make a real impact. You’ll have the autonomy, trust, and resources to bring the world’s most advanced AI-powered hyperlocal marketing platform to some of India’s biggest and most exciting brands. Working at Birdeye means embracing a culture of action, accountability, and ownership — where every team member is empowered to make an impact. If you're passionate about technology, excited to be part of a market-defining AI company , and ready to help shape the future of hyperlocal marketing in India — we'd love to connect. Show more Show less

Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do? Implementation is part of Customer Success and in this role, you are responsible for the successful onboarding of Birdeye mid market clients. As the clients technical contact and often the first touchpoint of the Customer Success Team, you will play a critical role in ensuring a world-class onboarding experience, driving product adoption with new & current customers, business value and overall customer satisfaction during the onboarding period. You will utilize superior customer success skills, expert platform knowledge as well as reputation management best practices in order to provide consultative advice to customers so they can optimize the capabilities of the Birdeye platform. Shift Timings – 7:30 PM – 4:30 AM IST Responsibilities Manage entire onboarding process, from initial kick off to final implementation review meeting Drive user and product adoption of all purchased features Identify upsell opportunities in order to grow accounts Develop strong relationships with customers and internal cross-functional teams (product, sales, support, etc.) Coordinate with client's IT department to ensure all automation and integrations are complete Follow up on client requests and ensure the client is informed along the way Weekly sync-up with clients on onboarding progress Ability to understand new features and train clients accordingly Quarterly Business Reviews with clients which also includes creating the review presentation Dive head-first into integration issues, information mapping, or other technical issues Run Database Queries for additional reporting needs Requirements Bachelor’s degree 3-5 or more years of experience in a customer facing support or success role, with 2+ years of direct experience onboarding customers to a SaaS platform Excellent oral and written communication skills Self-starter who takes initiative and has experience working in mid-size to enterprise teams You have Project Management background and have experience troubleshooting software Attention to detail, highly organized, and reliability are a must - able to work as a team with little direction when necessary Ability to effectively manage delicate customer situations Deep customer empathy Experience using a CRM (Salesforce) is a plus You have strong Excel & Presentation skills Why You'll Join Us: At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times. Show more Show less