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0.0 - 8.0 years
0 Lacs
Pune, Maharashtra
On-site
IT-ISPune Posted On 03 Jun 2025 End Date 31 Dec 2025 Required Experience 6 - 8 Years Basic Section Grade Role Senior Systems Engineer Employment Type Full Time Employee Category Organisational Group Company NewVision Company Name New Vision Softcom & Consultancy Pvt. Ltd Function Business Units (BU) Department/Practice IT-IS Organization Unit IT-IS Region APAC Country India Base Office Location Pune Working Model Work From Office Weekly Off Pune Office Standard State Maharashtra Skills Skill WINDOWS & AD CONSULTING NETWORK ADMINISTRATION VMWARE ADMINISTRATION CLOUD Highest Education GRADUATION/EQUIVALENT COURSE CERTIFICATION No data available Working Language ENGLISH Job Description Job Overview: We are seeking a highly skilled and motivated Senior Internal IT Engineer to join our dynamic IT team. In this role, you will be responsible for managing and maintaining the organization's internal IT infrastructure, ensuring the smooth and efficient operation of all hardware, software, and network systems, with a specific focus on Microsoft 365 solutions and other enterprise technologies. The ideal candidate will have 6-8 years of hands-on experience in IT systems engineering, with strong expertise in systems administration, troubleshooting, and project management, and a broad knowledge of IT tools, especially those integrated with Microsoft 365. Key Responsibilities: Infrastructure Management: Administer and maintain the internal network, servers, storage solutions, and cloud environments (on-premises and cloud-based). Manage and optimize system performance, backups, and disaster recovery protocols. Oversee the configuration, installation, and maintenance of hardware (desktops, laptops, printers, mobile devices, etc.) and software applications. Ensure optimal performance and uptime of Microsoft 365 services (Teams, Exchange Online, SharePoint, OneDrive, etc.) as well as related technologies. Microsoft 365 Administration: Administer and configure Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Power Platform (Power Automate, Power Apps), and other Microsoft 365 tools. Manage user accounts, security settings, licenses, and permissions in Microsoft 365. Troubleshoot and resolve Microsoft 365-related issues, such as mail flow, SharePoint permissions, Teams connectivity, and user access. Implement security best practices in M365, including multi-factor authentication (MFA), conditional access, and compliance solutions. Support the migration, deployment, and integration of Microsoft 365 across the organization. Networking & Systems Administration: Administer and maintain network components, including routers, switches, firewalls, VPNs, and wireless networks. Ensure the stability and performance of internal systems, including Active Directory (AD), DNS, DHCP, and file servers. Configure and manage virtualized environments (VMware, Hyper-V), along with cloud infrastructure (AWS, Azure). Provide solutions for networking issues related to both on-premises and cloud-based environments. Security & Compliance: Implement security policies and manage enterprise-grade security tools, including endpoint protection, firewalls, and antivirus systems. Monitor and ensure compliance with industry standards (e.g., GDPR, HIPAA) in all internal systems, including M365. Regularly audit and update security measures to prevent unauthorized access, utilizing advanced features in M365, such as Intune for device management and Defender for Endpoint. Design and implement disaster recovery, backup, and business continuity plans for critical systems. Technical Support & Troubleshooting: Provide tier-3 support for escalated IT issues related to hardware, software, and network systems. Troubleshoot complex issues related to M365 apps (Exchange, Teams, SharePoint, OneDrive), network connectivity, and server performance. Provide solutions for end-users, acting as a subject-matter expert for all M365 tools. Project Management & IT Initiatives: Lead IT projects related to the implementation, migration, and integration of Microsoft 365 services and other IT infrastructure projects. Coordinate with other teams to deploy solutions across departments and ensure integration with existing systems. Manage the rollout of new software solutions, including collaboration tools, productivity applications, and cybersecurity tools. Create and maintain project documentation and provide regular status updates to management. Automation & Scripting: Automate routine administrative tasks and improve workflows using PowerShell, Azure Automation, or other scripting languages. Use tools such as Power Automate and PowerShell to streamline Microsoft 365 management tasks and integrate third-party systems. Develop and manage custom workflows, scripts, and tools to improve operational efficiency. Documentation & Reporting: Maintain up-to-date documentation for all IT systems, network configurations, policies, and procedures. Generate detailed reports on system performance, security incidents, compliance, and user activity, especially related to Microsoft 365 usage. Document troubleshooting procedures and resolutions for internal knowledge sharing. Continuous Improvement & Training: Stay current with emerging technologies and best practices, particularly in the Microsoft 365 ecosystem and cloud computing. Mentor and train junior IT staff on system administration, M365 tools, and best practices. Provide end-user training on the effective use of M365 applications, especially Teams, SharePoint, and OneDrive. Qualifications: Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred). 6-8 years of hands-on experience in IT systems engineering, network administration, or related roles. Proven experience administering and supporting Microsoft 365 environments (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). Experience with cloud services (Azure, AWS) and virtualization platforms (VMware, Hyper-V). Experience with network and infrastructure management (firewalls, VPNs, DNS, DHCP, etc.). Technical Skills: Strong knowledge of operating systems (Windows Server, Linux, macOS) and enterprise applications. Proficiency in Microsoft 365 administration and troubleshooting (Exchange Online, SharePoint, Teams, OneDrive, Power Platform). Familiarity with cloud technologies (Azure, AWS) and virtualization solutions (VMware, Hyper-V). Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs, etc.), firewall configurations, and network troubleshooting. Experience with enterprise security solutions, including firewalls, antivirus, MFA, endpoint protection (e.g., Defender), and security compliance frameworks. Familiarity with scripting languages (PowerShell, Python, Bash) for automation and integration tasks. Certifications (Preferred but not required): CompTIA Network+ / Security+ Microsoft Certified: Azure Administrator / Solutions Architect Microsoft Certified: Enterprise Administrator Expert (M365) Cisco Certified Network Associate (CCNA) Certified Information Systems Security Professional (CISSP) Microsoft Certified: Security, Compliance, and Identity Fundamentals VMware Certified Professional (VCP) AWS Certified Solutions Architect – Associate Soft Skills: Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills to collaborate with cross-functional teams. Ability to manage multiple projects and priorities simultaneously. Attention to detail and a proactive approach to resolving issues before they become major problems. Ability to mentor junior IT staff and effectively communicate technical concepts to non-technical users.
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
WHO ARE WE? DailyObjects is driven by a commitment to design-led innovation, where functionality meets aesthetics to transform everyday essentials into inspiring experiences. We believe in making each day a fresh opportunity for creativity and self-expression, ensuring that our products not only serve a purpose but add a touch of delight to the mundane and set users on a journey that makes every day less ordinary. Our goal is to redefine how people engage with design, ensuring that DailyObjects becomes a global brand -where quality and aesthetics are not an exception, but the standard. ABOUT THE JOB? We need a tech whisperer who can tame networks, rescue systems, and make IT look like magic. If you're someone who thrives on solving complex tech issues and believes there's always a smarter way to do things-let's talk. WHAT YOU'LL DO? Provide technical support across hardware, software, and networks Install and configure computer systems, troubleshoot issues, and ensure security protocols Maintain IT documentation, inventory, and licenses Manage network infrastructure and handle routine maintenance Assist with onboarding/offboarding from a tech perspective YOU SHOULD HAVE? 3-5 years of experience in an IT support or admin role Proficiency in Windows, MacOS, networking & security protocols Excellent troubleshooting and problem-solving skills A customer-first mindset and the ability to multitask (ref:hirist.tech) Show more Show less
Posted 1 month ago
2.0 - 31.0 years
0 - 0 Lacs
Sector 18, Gurgaon/Gurugram
Remote
Job Summary: We are seeking a skilled and proactive Desktop Support Engineer to join our IT team. The individual will be responsible for providing technical support to users by diagnosing and resolving hardware, software, and network issues. The ideal candidate will have strong troubleshooting skills, excellent communication, and a focus on delivering exceptional customer service. Key Responsibilities: Technical Support: Provide 1st and 2nd level support for all hardware and software-related issues, including desktops, laptops, printers, and mobile devices. Installation & Configuration: Install, configure, and troubleshoot operating systems (Windows, macOS, Linux) and enterprise software applications. Hardware Troubleshooting: Diagnose and repair hardware malfunctions, including performing upgrades, replacing faulty components, and ensuring devices function correctly. Networking Support: Assist in diagnosing and troubleshooting basic network issues (LAN, WAN, Wi-Fi, VPN), and working with network administrators for complex problems. Remote Support: Provide remote troubleshooting and support to users via phone, email, or remote desktop tools. User Account Management: Create, modify, and manage user accounts, email accounts, and permissions using tools like Active Directory, Office 365, or other similar platforms. Asset Management: Maintain accurate inventory of hardware and software assets, ensuring systems are compliant with company policies. Documentation: Document troubleshooting steps, solutions, and standard operating procedures in a knowledge base. Security Compliance: Ensure compliance with security policies, including software updates, patching, antivirus management, and enforcing security protocols. Backup and Recovery: Assist in implementing and managing data backup and recovery processes for users and workstations. Customer Service: Act as a point of contact for IT-related queries, delivering efficient and effective solutions with a strong focus on customer satisfaction. Skills & Qualifications: Educational Requirements: Diploma/ degree in IT, Computer Science, or a related field (preferred). Experience: 2-4 years of experience in desktop support, technical support, or helpdesk roles. Experience with Windows (10/11), macOS, and Linux operating systems. Hands-on experience with Active Directory, Group Policies, and Office 365 administration.
Posted 1 month ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. SOTI is an industry leading global organization with a growing presence in the India technology market. Our India team leverages our partner network of including such partner relationships as Google, Apple, Microsoft and many more. SOTI India’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. If you are eager to prove your understanding of Quality Assurance Skills, your strong problem-solving abilities in a fast paced environment and you are willing to learn, then this position offers numerous growth opportunities and long lasting career with SOTI. Key Responsibilities: Design, develop, and maintain automated test scripts using C#, Playwright, and SpecFlow. Lead the automation efforts for web-based applications, ensuring robust and efficient testing using tools like Playwright and Appium Automate mobile applications across platforms such as Android, iOS, and Windows Phone, utilizing tools like Appium, UI Automator/ADB Collaborate with development teams to integrate automated testing into the CI/CD pipeline, using GitHub Enterprise (GHE) , Jenkins and related tools. Develop and maintain APIs, ensuring their thorough testing and validation through automated test scripts. Utilize sound knowledge of SQL and stored procedures to validate back-end processes and data integrity within SQL Server databases. Create and maintain scripts in PowerShell and batch scripting to support automation and deployment processes. Work with Xcode and UI Automator on macOS to support mobile automation testing for iOS applications. Collaborate within IDEs such as Visual Studio to integrate and maintain automated testing frameworks. Ensure the quality of software products through comprehensive QA processes and methodologies, including the creation and execution of detailed test cases. Manage and track testing activities using Microsoft Test Manager, ADO, Jira, and other tools. Conduct various types of testing such as regression, security, performance, compatibility, system, and user acceptance testing (UAT). Mentor and guide junior SDETs, sharing best practices and fostering a culture of continuous improvement in testing. Required Skills & Experience: Minimum 5 years of experience in developing and automating tests using C# or other object-oriented programming languages. Extensive experience with Playwright for web automation and Appium for mobile automation. Strong expertise in SpecFlow for Behavior Driven Development (BDD) and writing automated tests. In-depth understanding of API development, web services, and their automated testing. Proficiency in SQL with experience in writing and validating complex queries and stored procedures. Familiarity with GitHub Enterprise (GHE) for version control and CI/CD integration. Hands-on experience with PowerShell and batch scripting; experience with Xcode and UI Automator on macOS is highly desirable. Proficient in using Visual Studio for development and testing purposes. Strong understanding of QA processes, with the ability to design and execute comprehensive test strategies. Experience working with Microsoft Test Manager, ADO, and Jira. Preferred Skills: Experience mentoring junior team members and leading automation projects. Familiarity with continuous integration and deployment practices, particularly in a GHE environment. Knowledge of cloud-based testing and deployment platforms is a plus. Education: Bachelor’s degree in computer science, Engineering, or a related field is preferred. If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Responsibilities Provide technical support for computer hardware and software to employees within an organization. Troubleshoot and resolve technical issues related to computer hardware and software. Maintain inventory records of computer equipment and software licenses. Assist in the deployment of new technology solutions within the organization. Collaborate with other IT teams to ensure seamless integration of technology solutions. Document technical processes and procedures for future reference. Stay updated with the latest technologies and industry trends to enhance technical support services. Job Qualifications Diploma or degree in Computer Science or related field. Proven experience in providing technical support for computer hardware and software. Strong knowledge of computer hardware components and their functions. Familiarity with operating systems such as Windows and MacOS. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Knowledge of networking concepts and protocols. Experience with ticketing systems and help desk software. Show more Show less
Posted 1 month ago
0.0 years
0 - 0 Lacs
Calicut
On-site
Job Title: Junior IT Support Engineer Location: Kinfra Technology Park, Ramanattukara, Kozhikode Employment Type: Full-Time Company: Jogger Group Job Summary: Jogger Group is seeking a motivated Junior IT Support Engineer to join our IT team. The role involves providing technical support to end-users, troubleshooting hardware and software issues, and assisting with system maintenance to ensure smooth operations. This is an excellent opportunity for an entry-level professional to grow their technical skills in a dynamic environment. Key Responsibilities: Provide first-line technical support to employees via phone, email, or in-person, resolving hardware, software, and network issues. Install, configure, and maintain computer systems, software, and peripherals. Assist in managing user accounts, permissions, and access controls. Document and track support tickets, ensuring timely resolution and follow-up. Support basic network troubleshooting, including connectivity and printer issues. Assist senior IT staff with system upgrades, backups, and security protocols. Educate users on best practices for IT systems and software usage. Maintain inventory of IT equipment and report any hardware issues. Qualifications: Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 0-2 years of experience in IT support or a related role. Familiarity with Windows, macOS, and common office software (e.g., Microsoft Office). Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and in a team environment. Relevant certifications (e.g., CompTIA A+, Network+) are a plus. Working Conditions: Office-based with occasional travel to other company sites if required. May require occasional after-hours or weekend support for critical issues. Job Type: Full-time Pay: ₹9,624.36 - ₹20,000.00 per month Shift: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Willingness to travel: 25% (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 09/06/2025
Posted 1 month ago
16.0 years
1 - 6 Lacs
Hyderābād
On-site
Principal Software Engineer Hyderabad, Telangana, India + 2 more locations Date posted Apr 04, 2025 Job number 1817335 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Our team utilizes collaborative efforts to create security solutions that proactively address and counteract cyber threats, ensuring safety across various platforms such as Windows, Linux, MacOS, Android, and iOS. We are looking for a Principal Software Engineer with a strong background in Linux internals to advance our MDE Linux solution. This position entails both strategic leadership and hands-on development, collaborating with top professionals to strengthen our security capabilities. The role provides a unique opportunity to significantly influence the security landscape, shaping our products while expanding your expertise within Microsoft’s broad technological framework. We prioritize your professional growth and acknowledge the valuable contributions you make to our team. Our environment thrives on diversity and inclusivity, as we believe that different perspectives drive innovation. We are dedicated to cultivating a collaborative atmosphere where every member’s input is appreciated and developed, enhancing our products and fostering both personal and professional advancement to ensure our solutions meet the needs of all users. #microsoft #security #DefenderforLinux #Linux #MDEINDIA Qualifications A Bachelor's Degree in Computer Science or a related technical field, accompanied by over 16 years of technical engineering experience, particularly in coding with languages such as C and C++. The candidate should possess strong written and verbal communication abilities, along with robust technical skills that encompass a solid understanding of object-oriented programming and design, algorithms, and internal system concepts and performance. Experience in development on Linux, as well as knowledge of its internals, is essential. The individual must demonstrate proficiency in coding, debugging, design, testing, and problem-solving. Prior experience and knowledge of security solutions will be a plus. #microsoft #security #DefenderforLinux #Linux #MDEINDIA Responsibilities As a Principal Software Engineer with Microsoft Defender for Endpoint, you will work closely with security engineering teams to plan, design, implement, and validate advanced security solutions for Linux platforms, encompassing all stages from concept to deployment. In this leadership role, you will conduct design reviews, advocate for best practices in code quality, and promote the use of performance metrics to improve software stability and functionality. Your responsibilities will include developing, testing, and maintaining extensible and reusable code, identifying and resolving coding issues, and performing thorough code reviews. You will also engage in system architecture and feature design, writing proof of concept code to explore and validate innovative ideas. This position requires you to provide strategic insights during the product design phase to ensure alignment with customer needs and business goals. Additionally, you will collaborate with a geographically distributed team, including product managers, security researchers, and developers, to drive significant product enhancements. By upholding and promoting the organization's culture and values, you will create an environment that fosters innovation, quality, and accountability, contributing to the overall success and growth of the Microsoft Defender for Endpoint team. In this capacity, you will tackle the latest challenges in cybersecurity, continuously developing and implementing solutions to protect our customers from evolving threats, ensuring our security measures remain ahead of potential risks. #microsoft #security #DefenderforLinux #Linux #MDEINDIA Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
2.0 years
0 - 0 Lacs
Gurgaon
Remote
IT Support Specialist – Job Description Position Overview We are seeking a proactive and skilled IT Support Specialist to provide exceptional technical assistance to our team. This role involves diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering excellent customer service to end-users. Key Responsibilities Technical Support : Provide timely and effective support to end-users via phone, email, or in person, addressing hardware, software, and network-related issues. System Maintenance : Install, configure, and maintain computer systems, software applications, and network equipment to ensure optimal performance. Troubleshooting : Diagnose and resolve technical problems, utilising problem-solving skills and IT knowledge. User Account Management : Create, modify, and manage user accounts, passwords, and access rights. Documentation : Maintain accurate records of technical issues, solutions, and user interactions in the IT ticketing system. System Updates : Assist in applying software updates, security patches, and system upgrades to ensure systems are up to date. Network Connectivity : Troubleshoot network connectivity problems and assist users with connectivity-related issues. Qualifications Education : A bachelor's degree in computer science, information technology, or a related field is preferred. Experience : Minimum of 2 years of experience in IT support or a related role. Technical Skills : Proficiency in troubleshooting hardware and software issues on various operating systems (Windows, macOS, Linux). Communication Skills : Excellent customer service and communication skills to interact with users in a professional and friendly manner. Problem-Solving Skills : Strong problem-solving abilities to diagnose and resolve technical issues efficiently. Remote Support Tools : Familiarity with remote support tools for assisting users remotely. Documentation Skills : Ability to maintain accurate records and documentation of technical interactions. Adaptability : Ability to adapt to changing technological environments and learn new tools and techniques. Teamwork : Willingness to collaborate with other IT team members to provide effective solutions. Preferred Certifications CompTIA A+ Microsoft Certified: Windows Server Fundamentals Cisco Certified Network Associate (CCNA) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Work Location: In person
Posted 1 month ago
14.0 years
2 - 10 Lacs
Bengaluru
Remote
Principal Software Engineer Bangalore, Karnataka, India Date posted May 26, 2025 Job number 1826455 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Microsoft stands at the forefront of innovation and passion, driving the future of cybersecurity. At Microsoft Defender for Endpoint (MDE), our commitment lies in enhancing protection for both consumers and enterprises through state-of-the-art technology. Our team collaborates to create security solutions that proactively identify and counteract cyber threats, providing robust safety across various platforms, including Windows, Linux, MacOS, Android, and iOS. We are currently looking for a Principal Software Engineer with a deep understanding of Linux internals to advance our MDE Linux solution. This position entails strategic leadership and hands-on development, collaborating with top professionals to strengthen our security capabilities. The role presents a unique opportunity to significantly influence the security landscape, enhancing our product offerings while expanding your expertise within Microsoft’s vast technological framework. We prioritize your professional growth and appreciate the unique contributions you bring to our team. Our commitment to diversity and inclusivity fosters a collaborative environment where every member's input is recognized and valued. This culture not only improves our products but also promotes personal and professional development, ensuring our solutions meet the diverse needs of all users. Qualifications Qualification Bachelor's Degree in Computer Science, or related technical discipline and 14+ years technical engineering experience with coding in languages including, but not limited to, C/C++ Strong written and verbal communication skills Strong technical skills including understanding of object-oriented programming & design, algorithms, systems internal concepts & performance. Development experience on Linux and its internals knowledge. Demonstrable coding, debugging, design, testing and problem-solving Responsibilities Microsoft stands at the forefront of innovation and passion, driving the future of cybersecurity. At Microsoft Defender for Endpoint (MDE), our commitment lies in enhancing protection for both consumers and enterprises through state-of-the-art technology. Our team collaborates to create security solutions that proactively identify and counteract cyber threats, providing robust safety across various platforms, including Windows, Linux, MacOS, Android, and iOS. We are currently looking for a Principal Software Engineer with a deep understanding of Linux internals to advance our MDE Linux solution. This position entails strategic leadership and hands-on development, collaborating with top professionals to strengthen our security capabilities. The role presents a unique opportunity to significantly influence the security landscape, enhancing our product offerings while expanding your expertise within Microsoft’s vast technological framework. We prioritize your professional growth and appreciate the unique contributions you bring to our team. Our commitment to diversity and inclusivity fosters a collaborative environment where every member's input is recognized and valued. This culture not only improves our products but also promotes personal and professional development, ensuring our solutions meet the diverse needs of all users. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
2.0 years
0 - 0 Lacs
Bengaluru
On-site
Job Summary: We are seeking a proactive and technically skilled Desktop Support Engineer to join our IT team at International School. The ideal candidate will provide first-level technical support for staff, faculty, and administrative users, ensuring the smooth functioning of hardware, software, and network systems across the campus. Key Responsibilities: Provide timely support for desktops, laptops, printers, projectors, and other end-user devices. Diagnose and troubleshoot software and hardware issues (Windows, Mac, and Chrome OS). Manage user accounts, email setups, and network permissions. Install, configure, and maintain operating systems and applications as per school IT policies. Support AV systems used in classrooms and event halls. Maintain asset inventory and ensure IT equipment is properly tagged and documented. Escalate unresolved issues to higher-level IT support or external vendors when required. Provide technical guidance and support to teachers and staff during school hours and events. Maintain compliance with school IT security policies and perform regular system updates. Assist in maintaining backup systems and monitoring internet connectivity. Required Qualifications & Skills: Bachelor’s degree or diploma in Computer Science, IT, or related field. 2+ years of experience in desktop support role. Strong knowledge of Windows 10/11, macOS, MS Office, and basic networking (LAN/Wi-Fi, routers). Hands-on experience with hardware maintenance and troubleshooting. Good interpersonal and communication skills to assist non-technical users. Ability to work independently and manage multiple tasks efficiently. Prior experience in a school/educational institution is a plus. Working Hours: Monday to Saturday (as per school schedule). Flexibility required during school events or emergencies. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Shift: Day shift Application Question(s): Are you available for Face-to-Face interview on the campus? Experience: Desktop support: 2 years (Required) Work Location: In person
Posted 1 month ago
130.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Responsibilities - Continuously monitor, detect & respond to security incident in real-time. Provide recommendations and steps for eradication of threats and system recovery. Assists in the incident response function with the analysis of malware and related security incidents as required. Provides recommendations for defining rules and malware signatures for enhanced detection and mitigation based on analysis. Develop new tools or enhance existing tools for advanced detection. Actively undertake personal development through enhancement of technical skills and actively participate in the performance management process. Research and understand emerging threats to increase knowledge base of the evolving threat landscape. Ensure compliance with security policies and regulations. Collaborate with different technology team to communicate security incidents and risks to stakeholders. Always ensure the security and integrity of the organization information system and data. Qualifications And Experience - Bachelor’s degree in Computer Science or other IT related field. Minimum of 5+ years of experience working in an information security monitoring & response role in a large, complex environment. CompTia Security+, GSEC or any other Cyber Security certification. Solid understanding of the Cyber Incident Response Process & Life Cycle. Intermediate knowledge of security monitoring tools such as SIEM, IDS/IPS, EDR/XDR, email security solutions, powershell/python, basic networking concepts. Self-motivated, proactive and able to work independently. Strong communication, analytical and technical skills. Working experience with different type of operation system like Windows, Linux & MacOS Working With Us As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Show more Show less
Posted 1 month ago
130.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Responsibilities - Continuously monitor, detect & respond to security incident in real-time. Provide recommendations and steps for eradication of threats and system recovery. Assists in the incident response function with the analysis of malware and related security incidents as required. Provides recommendations for defining rules and malware signatures for enhanced detection and mitigation based on analysis. Develop new tools or enhance existing tools for advanced detection. Actively undertake personal development through enhancement of technical skills and actively participate in the performance management process. Research and understand emerging threats to increase knowledge base of the evolving threat landscape. Ensure compliance with security policies and regulations. Collaborate with different technology team to communicate security incidents and risks to stakeholders. Always ensure the security and integrity of the organization information system and data. Qualification & Experience - Bachelor’s degree in computer science or other IT related field. Minimum of 5+ years of experience working in an information security monitoring & response role in a large, complex environment. CompTia Security+, GSEC or any other Cyber Security certification. Solid understanding of the Cyber Incident Response Process & Life Cycle. Intermediate knowledge of security monitoring tools such as SIEM, IDS/IPS, EDR/XDR, email security solutions, powershell/python, basic networking concepts. Self-motivated, proactive and able to work independently. Strong communication, analytical and technical skills. Working experience with different type of operation system like Windows, Linux & MacOS Working With Us As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About the Role We’re looking for a versatile IT Generalist who can take ownership of our end-to-end tech environment — from user support and infrastructure to systems health and IT operations. You’ll be the go-to person keeping our hardware, software, and network systems running seamlessly. If you enjoy solving problems, working across multiple platforms, and keeping things secure, stable, and well-documented, this role is for you. Key Responsibilities Provide prompt Tier 1 & Tier 2 support for hardware, software, network, and connectivity issues Set up new users with laptops, accounts, and access across internal systems Troubleshoot and maintain performance across multiple OS environments (Windows, macOS, Linux) Oversee system health, hardware upkeep, and basic network configurations (VPN, DNS, firewall settings) Monitor endpoints and proactively flag performance, security, or compliance concerns Support on-site equipment like AV systems, access control devices, and general office IT infrastructure Collaborate with vendors for hardware procurement, warranty issues, and asset tracking Maintain clear, up-to-date internal IT documentation and access records Qualifications 1–2 years of experience in IT support, systems administration, or generalist roles Comfortable working with both hardware and software environments in fast-moving setups Familiar with security best practices around device access, internal tools, and endpoint safety Can explain complex IT problems in simple terms and work calmly under pressure Strong attention to detail — you're the type to catch and fix things before others notice Curious and growth-oriented — whether it's scripting, cybersecurity, or automation, you're always learning Show more Show less
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support Engineer Mandatory Skills : Phishing, Threat Attack, Cyber Security Experience: 8-12 Years Location : Hyderabad Notice Period : Immediate to 15 Days Job Description: Key Responsibilities Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with cross-functional teams to improve detection capabilities and response. Develop and implement incident response plans and coordinate incident investigations. Classify, Maintain and update real-time block lists and URL block lists. Write and review regular expressions for phish, spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Conduct threat hunting to proactively identify and address potential detection gaps. Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analyzing email-borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to rajesh.s@s3staff.com Show more Show less
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Calicut, Kerala
On-site
Job Title: Junior IT Support Engineer Location: Kinfra Technology Park, Ramanattukara, Kozhikode Employment Type: Full-Time Company: Jogger Group Job Summary: Jogger Group is seeking a motivated Junior IT Support Engineer to join our IT team. The role involves providing technical support to end-users, troubleshooting hardware and software issues, and assisting with system maintenance to ensure smooth operations. This is an excellent opportunity for an entry-level professional to grow their technical skills in a dynamic environment. Key Responsibilities: Provide first-line technical support to employees via phone, email, or in-person, resolving hardware, software, and network issues. Install, configure, and maintain computer systems, software, and peripherals. Assist in managing user accounts, permissions, and access controls. Document and track support tickets, ensuring timely resolution and follow-up. Support basic network troubleshooting, including connectivity and printer issues. Assist senior IT staff with system upgrades, backups, and security protocols. Educate users on best practices for IT systems and software usage. Maintain inventory of IT equipment and report any hardware issues. Qualifications: Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 0-2 years of experience in IT support or a related role. Familiarity with Windows, macOS, and common office software (e.g., Microsoft Office). Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and in a team environment. Relevant certifications (e.g., CompTIA A+, Network+) are a plus. Working Conditions: Office-based with occasional travel to other company sites if required. May require occasional after-hours or weekend support for critical issues. Job Type: Full-time Pay: ₹9,624.36 - ₹20,000.00 per month Shift: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Willingness to travel: 25% (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 09/06/2025
Posted 1 month ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. About the role This role will be part of a team that develops software that runs on over 100k computers worldwide, measuring panelists activities as they surf the Internet. Using a software meter that is optimized to be uninstructive to the user, yet able to gather many biometric data points and send them back to a collection system that runs in the Cloud The Software Engineer is ultimately responsible for delivering technical solutions: starting from the project's onboard until post launch support and including development, testing and user acceptance. It is expected to work with multiple delocalized project teams in multiple regions. As the MacOS SW Engineer you will participate in the development efforts for our industry leading, MacOS based meters. Your role will involve implementing, and maintaining robust, scalable solutions. You will play a key role in shaping the technical direction of our projects Responsibilities Meter Deployment: ○ Build new features in the existing MacOS software meter. CI/CD Implementation: ○ Leverage CI/CD pipelines for automated build, test, and deployment processes.○ Ensure continuous integration and delivery of features, improvements, and bug fixes. Code Quality and Best Practices: ○ Adhere to coding standards, best practices, and design principles.○ Participate in code reviews and provide constructive feedback to maintain high code quality. Performance Optimization: ○ Assist in the Identification of performance bottlenecks in both client-side and data upload components.○ Optimize applications for remote/unassisted installation. Team Collaboration: ○ Follow best practices.○ Collaborate with cross-functional teams to ensure a cohesive and unified approach to software development. Security and Compliance: ○ Implement security best practices for both client and upload components.○ Ensure compliance with industry standards and regulations related to webapplication security. Key Skills Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field Proven experience, minimum 2 years, in Client-side development expertise using Objective C, Swift, XCode ● Good understanding of CI/CD principles and tools. GitLab a plus● Good problem-solving and debugging skills.● Good communication and collaboration skills with ability to communicate technical concepts● Utilizes team collaboration to contribute to innovative solutions efficiently Other desirable skills Knowledge of networking principles and security best practices Knowledge of Browser extensions distributed via Google and/or Microsoft stores Experience writing automaton tests Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Show more Show less
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
Hyderabad, Telangana
Remote
General information Country India State Telangana City Hyderabad Job ID 44919 Department Information Technology Description & Requirements We are seeking a highly skilled and experienced IT Support Specialist to join our IT team. The ideal candidate will have strong hands-on expertise in supporting Windows, Linux, and macOS environments, troubleshooting laptop hardware issues, and mentoring junior team members. You will serve as a technical escalation point for the team, drive knowledge sharing, and ensure high-quality end-user support. Key Responsibilities: Provide Level 2/3 support for laptop hardware issues (diagnostics, replacements, vendor coordination). Troubleshoot and resolve OS-related issues across Windows, Linux (Ubuntu), and macOS. Assist users with issues related to applications, VPNs, printers, email, and network connectivity. Mentor and coach junior IT support engineers; lead knowledge-sharing sessions. Maintain detailed documentation, SOPs, and troubleshooting playbooks. Collaborate with IT Infrastructure, AV, and Security teams to address cross-functional issues. Manage incident tickets and service requests using ticketing systems. Ensure timely resolution of issues within defined SLAs. Participate in IT asset lifecycle activities including deployment, refresh, and return. Support remote and in-office users Required Qualifications: 2–4 years of experience in IT support with multi-OS exposure. Strong knowledge of Windows 10/11, Linux (Ubuntu), and macOS support. Hands-on experience with laptop diagnostics, repairs, and warranty handling (Dell, HP) Experience mentoring junior team members or acting as a team lead/escalation point. Familiarity with Active Directory, remote support tools, and endpoint security practices. Strong communication and interpersonal skills. Excellent analytical and problem-solving abilities. Preferred Qualifications: Certifications: CompTIA A+/N+, Microsoft (MCSA/MCP), Apple ACSP, ITIL Foundation. Familiarity with scripting (PowerShell, Bash) for automation is a plus. Experience supporting hybrid workforce (remote + on-site) setups. Exposure to asset management tools and ITIL frameworks. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
Posted 1 month ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Summary This job is provided by apna.co Job Summary: We are looking for a Task Execution Associate who can perform simple activities on everyday computer applications like Word, Excel, Google Sheets, browsers, and email. The role involves following step-by-step instructions and completing tasks on different software tools, which will help us create training data for technology and AI teams. Key Responsibilities Open and use common computer applications such as MS Word, Google Sheets, PDF tools, and email. Follow clear instructions to complete small tasks like creating a document, writing an email, formatting text, scheduling meetings, etc. Record each step taken in a given task using a simple format/template. Work on tasks across different devices (Windows, macOS, Linux). Follow timelines and quality guidelines as shared by the team lead. Skills & Qualifications Basic knowledge of working with Microsoft Office, Google Workspace, and browsers. Comfortable using a computer and typing in English. Ability to read and follow instructions carefully. Attention to detail and willingness to learn. Good communication and teamwork. Prior experience in data entry, back office, or admin tasks. Exposure to using Gmail, Google Calendar, or presentation tools. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Summary This job is provided by apna.co Job Summary: We are looking for a Task Execution Associate who can perform simple activities on everyday computer applications like Word, Excel, Google Sheets, browsers, and email. The role involves following step-by-step instructions and completing tasks on different software tools, which will help us create training data for technology and AI teams. Key Responsibilities Open and use common computer applications such as MS Word, Google Sheets, PDF tools, and email. Follow clear instructions to complete small tasks like creating a document, writing an email, formatting text, scheduling meetings, etc. Record each step taken in a given task using a simple format/template. Work on tasks across different devices (Windows, macOS, Linux). Follow timelines and quality guidelines as shared by the team lead. Skills & Qualifications Basic knowledge of working with Microsoft Office, Google Workspace, and browsers. Comfortable using a computer and typing in English. Ability to read and follow instructions carefully. Attention to detail and willingness to learn. Good communication and teamwork. Good To Have Prior experience in data entry, back office, or admin tasks. Exposure to using Gmail, Google Calendar, or presentation tools. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Job Description: The Global IT Service Desk Specialist serves as the initial point of contact for technical support for all company employees globally. The primary focus is to provide remote 1st level IT support, handling basic technical requests, troubleshooting, and managing incidents via an IT Service Management (ITSM) system. This includes tasks like password resets, account unlocks and resolving hardware and software related issues. The role also involves documenting and escalating more complex issues to regional support or specialized teams as necessary. Additionally, this position supports IT equipment management and ensures that IT processes and guidelines are followed. The ideal candidate will have excellent communication and problem-solving skills, experience with IT service desk tools, and a strong customer service mindset, with the ability to handle requests efficiently across multiple time zones. Primary Responsibilities: The Global IT Service Desk Specialist will: Serve as the first point of contact for all IT support requests globally, addressing issues through remote assistance. Identify, classify, and catalog requests by symptoms and resolutions, escalating to regional support or specialized teams (e.g., Information Security, Compliance, or System Administration) as necessary. Utilize ITSM tools (e.g., Jira Service Management) to log, document, and track issues/requests, ensuring accurate record-keeping. Follow-up on ticket requests and monitor their status to ensure timely resolution according to defined Service Level Agreements (SLAs). Adhere to IT guidelines and standard operating procedures, ensuring compliance with internal policies and regulatory requirements. Contribute to the creation and optimization of IT processes, identifying opportunities for improvement and efficiency. Maintain internal documentation, updating it regularly to reflect current procedures and workflows. Collect and record reliability data for IT services, providing insights into service performance and trends. Requirements: Fluency in English (written and spoken) with excellent communication skills. Strong knowledge of Windows 10/11, MacOS, and the Microsoft 365 suite (e.g., Exchange, SharePoint, Teams). Hands-on experience with IT Service Management (ITSM) tools, such as Jira Service Management, ServiceNow, or similar platforms. Proven experience providing remote IT support across different time zones. Excellent customer service and problem-solving skills with the ability to diagnose and resolve technical issues quickly and efficiently. Ability to manage multiple service desk tickets simultaneously in a fast-paced environment. Willingness to work flexible hours to support global IT operations. Preferred Qualifications: Experience in a global or multi-regional IT support environment. Familiarity with ITIL best practices for incident, problem, and service request management. Awareness of data privacy and security compliance in IT operations. Experience with Atlassian products (Jira Service Management). Experience with Windows 10/11 and MacOS. Key Competencies: Customer Focus: Ability to provide user-centric support that meets business needs globally. Collaboration: Team-oriented with the ability to work across different IT teams and regions. Proactivity: Forward-thinking and able to identify opportunities for improving IT support processes. Time Management: Capable of prioritizing tasks effectively in a fast-paced environment. Technical Aptitude: Quick learner with an ability to adapt to evolving IT tools and systems. AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Show more Show less
Posted 1 month ago
2.0 years
0 - 0 Lacs
Karol Bāgh
On-site
Key Responsibilities : IT Support : Provide technical support to staff, troubleshoot hardware/software issues, and ensure timely resolution of IT-related problems. System Maintenance : Monitor and maintain the performance of computer systems, servers, and networks to ensure operational efficiency. Software Management : Assist with the installation, configuration, and maintenance of software applications and tools. Network Management : Support network infrastructure (wired and wireless), including routers, switches, and firewalls, ensuring connectivity and security. Security Management : Implement and maintain cybersecurity protocols, including firewalls, antivirus software, and data encryption methods. Backup & Recovery : Regularly monitor and ensure data backups are completed, as well as assist in data recovery processes as required. Hardware Maintenance : Install, upgrade, and maintain hardware components, including PCs, servers, printers, and peripherals. Documentation : Create and maintain accurate documentation for IT systems, processes, and troubleshooting guides. User Training : Provide training to employees on software, systems, and IT security best practices. Collaboration : Work closely with the IT Manager to identify system upgrades, resolve network issues, and contribute to IT projects. Skills & Qualifications : Experience : Minimum 2-3 years of experience in IT support or related roles. Technical Skills : Proficiency in operating systems such as Windows, macOS, and Linux. Hands-on experience with networking, routers, switches, and firewalls. Experience in troubleshooting hardware/software issues and resolving them efficiently. Familiarity with cloud computing platforms and virtual environments (e.g., AWS, Azure). Knowledge of cybersecurity principles and data protection regulations. Certifications (preferred but not required): CompTIA A+, Network+, or Security+. Microsoft Certified Professional (MCP) or Cisco Certified Network Associate (CCNA). Soft Skills : Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage multiple projects. Detail-oriented with the ability to work under pressure. Benefits : Competitive salary. Health insurance (medical, dental, and vision). Paid time off and holidays. Professional development and training opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Leave encashment Provident Fund Shift: Day shift Work Days: Weekend only Work Location: In person
Posted 1 month ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience. Our mission is simple: End Cyber Risk. We’re looking for an End User Service Administrator - IT Operations to be part of making this happen. Position Overview And Objective The End User Services Administrator is a hands-on, internal customer focused role, providing day to day support to Arctic Wolf employees. The Administrator’s primary accountability will be to the End User, ensuring that Arctic Wolf’s employees are equipped and able to perform their roles. Primary Responsibilities And Duties Provide first-level office-wide support, with accountability for resolving end-user technical queries and incidents. Respond to incoming calls, emails, service requests, and incidents related to technical issues or requests. Prioritise incoming request and incidents by problem severity and business impact. Collaborate with other IT teams to troubleshoot incidents. Troubleshoot complex issues for numerous internal applications, identify appropriate solutions, and execute solutions based on unique applications knowledge. Create, implement, and distribute knowledge base articles to assist our user base’s day- to-day use of our applications. Diagnosing and resolving hardware and software issues; escalates to other IT groups as necessary. Knowledge of when to escalate to team senior or other teams. Support Arctic Wolf’s core SaaS application stack (Egnyte, O365, Slack, Okta, etc.) as well as maintaining a strong, current, knowledge of these applications through training, certification, and self-paced education. Key Skills Strong and confident communicator with outstanding written and verbal communication skills. Exceptional team player who can work with a wide variety of stakeholders. Friendly and approachable customer facing disposition. A collaborative mindset and ability to find common ground when working with other internal teams. Excellent organisational skills and attention to detail, with the ability to pivot and change direction as needed. Problem solving mindset with the ability to use good judgment when balancing competing priorities. Ability to think logically and work well under pressure. Ability to manage and prioritise multiple competing priorities. Ability to lift computer equipment weighing up to 25 lbs. Ability to adjust to changing workload demands and schedules. Key Competencies Drive For Results Communication Creativity Minimum Qualifications 2+ years of experience in providing technical service desk support in a professional services environment. Bachelor's Degree or College Diploma in Information Technology or a related field is an asset. Excellent understanding of MacOS, Windows, and/or Linux. Understanding of Networking Fundamentals (TCP/IP, DNS, DHCP, etc.) Experienced with setting up computer workstations with devices such as docking stations, printers, monitors, and cabling. Experience with ServiceNow, Jira, Confluence, Okta, Slack, O365 suite About Arctic Wolf At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company . This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022). Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
India
Remote
Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara Technologies India Private Limited is looking for you to join our Security Operations Team were you will collaborate with a global team of engineers to proactively identify and mitigate risks, monitor and respond to security events, respond to and assist in security incidents as a security incident responder, and protect Samsara Technologies India Private Limited’s corporate infrastructure and operations. You will also be responsible for creating and maintaining runbooks, assisting in creating automated workflows, and assisting in process refinement and implementation. You will collaborate with a diverse team of analysts, engineers and key stakeholders on security initiatives across the company. Above all, your focus is bringing Security expertise to the table in a collaborative, humble, and practical manner. This would be a remote job - Bangalore based. This role requires working 2 PM – 11 PM IST. Relocation assistance will not be provided. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Monitor security events and provide technical analysis on alerts Respond to cyber security incidents by executing the incident response strategy through incident closure, while providing incident updates to the incident commander throughout the incident Protect Samsara while partnering across the organization to drive remediation and ensure Samsara infrastructure is sufficiently protected Manage post-incident activity such as POMO and Corrective Action assignments Manage security event analysis Assist with developing and maintaining security policies, processes and incident response procedures Deliver security guidance clearly and concisely for cloud and enterprise infrastructure initiatives Coordinate the building of services, capabilities, integrations, and implementations of technologies to support security operations and incident response Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 3+ years of relevant experience in security incident response Programming experience in Python Strong reasoning skills and the ability to accurately document procedures and findings during analysis Practical experience assisting in security incident response, including triage, and coordinating across teams to drive incidents to closure Concise verbal and written communication skills in english Strong problem-solving skills, adaptable, proactive, and willing to take ownership Understanding of analysis and forensics techniques on macOS, Windows, and Linux Ability to work flexible hours and be on call for potential security incidents Experience utilizing SIEM tools to perform log reviews An ideal candidate also has: Bachelor’s degree in Information Technology, Risk Management or a related field Familiarity with common security frameworks and standards, including NIST Cybersecurity Framework, ISO 27001, FedRAMP Experience in cloud architecture and security (AWS, GCP) and cloud-based services Experience conducting security investigations across clouds, user endpoints, and servers Familiarity with data privacy regulations and compliance Technical knowledge of network fundamentals and common Internet protocols Relevant information security certifications At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Career Family:Tech Ops Role Type Support Engineer - MAC Position Summary: Skilled MacBook Engineer with expertise in managing macOS devices using Microsoft Intune and JAMF Pro. Engineer will be responsible for ensuring the efficient and secure deployment, configuration, and management of MacBook devices within our organization. This role involves collaborating with IT teams, providing technical support, and staying updated on industry best practices. Specific Responsibilities MacBook Management: Deploy, configure, and maintain MacBook devices across the organization. Ensure macOS devices are up-to-date with the latest operating system and software patches. Troubleshoot and resolve hardware and software issues on MacBook devices. Microsoft Intune Management: Implement and manage Microsoft Intune for macOS devices to enforce security policies, software deployment, and remote device management. Create and maintain device profiles, compliance policies, and conditional access rules. JAMF Pro Administration: Administer the JAMF Pro platform for macOS device management, including policy creation, package deployment, and inventory management. Develop and maintain automated workflows and scripts using JAMF Pro's scripting capabilities. Security and Compliance: Enforce security best practices for macOS devices, including encryption, firewall configurations, and application whitelisting. Ensure compliance with organizational policies and industry regulations. Documentation and Training: Create and maintain documentation related to MacBook management processes and procedures. Train end-users and IT staff on macOS device usage and best practices. Vendor and Software Management: Collaborate with vendors to evaluate and procure hardware and software solutions for macOS devices. Manage software licenses and subscriptions related to macOS applications. Stay Informed: Keep up-to-date with industry trends and emerging technologies related to macOS device management, security, and productivity tools. Leadership Competencies for this level include Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals. Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions. Communication: Articulates information clearly and presents information effectively and confidently when working with others. Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas. Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in managing and supporting MacBook devices within an enterprise environment. Strong proficiency in macOS, including configuration, troubleshooting, and scripting. In-depth knowledge of Microsoft Intune and its application to macOS device management. Proficiency in administering JAMF Pro for macOS device management. Familiarity with cybersecurity best practices for macOS devices. Excellent problem-solving and communication skills. Certifications in macOS, Microsoft Intune, and JAMF are a plus. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position Summary We are seeking a talented and experienced tvOS Developer to join our growing engineering team. As a tvOS Developer, you will be instrumental in designing, developing, and maintaining high-quality, performant, and user-friendly streaming applications for the Apple tvOS platform. You will work closely with cross-functional teams including Product Managers, UI/UX Designers, Backend Engineers, and Quality Assurance to deliver exceptional video experiences to our audience. Key Responsibilities tvOS Application Development : Design, develop, and implement robust and scalable tvOS applications using Swift/Objective-C and Xcode. UI/UX Implementation : Create engaging and intuitive user interfaces optimized for the tvOS environment, utilizing UIKit, SwiftUI, and adhering to Apple's Human Interface Guidelines for tvOS. Video Playback & Streaming : Implement and optimize video and audio playback functionality using AVFoundation, including integration with various streaming protocols (e.g., HLS, DASH) and video ad insertion. API Integration : Integrate tvOS applications with RESTful APIs and other backend services to fetch and display dynamic content, user data, and analytics. Performance Optimization : Continuously monitor, analyze, and optimize application performance, memory usage, and loading times across various tvOS devices to ensure a seamless streaming experience. Debugging & Troubleshooting : Conduct thorough testing, identify, debug, and resolve complex issues and bugs within tvOS applications, utilizing Xcode's debugging tools. Collaboration : Work effectively with product managers to understand requirements, designers to translate visual concepts into functional applications, and backend engineers for seamless data integration. Maintenance & Updates : Maintain and update existing tvOS applications, incorporating new features, addressing bug fixes, and ensuring compatibility with the latest tvOS versions and Apple's App Store submission requirements. Code Quality : Participate in code reviews, contribute to architectural discussions, and adhere to best practices for clean, maintainable, and well-documented code. Industry Trends : Stay up-to-date with the latest tvOS development trends, Apple technologies, and best practices in the OTT and streaming media landscape. Deployment : Manage the packaging, submission, and release processes for tvOS applications to the Apple App Store. Required Qualifications Experience : 3+ years of professional experience in tvOS application development. Programming Languages : Strong proficiency in Swift and/or Objective-C. tvOS SDK & Xcode : In-depth understanding and hands-on experience with the tvOS SDK, UIKit, SwiftUI, and Xcode. Streaming Technologies : Solid understanding of video streaming concepts, protocols (HLS, DASH), and media playback frameworks (AVFoundation). API Integration : Proven experience integrating tvOS applications with RESTful APIs and handling JSON/XML data. Debugging Skills : Excellent debugging, troubleshooting, and performance tuning skills specific to the tvOS platform. Version Control : Proficiency with version control systems, particularly Git. Problem-Solving : Strong analytical and problem-solving abilities with attention to detail. Communication : Excellent written and verbal communication skills, with the ability to articulate technical concepts clearly to technical and non-technical stakeholders. Teamwork : Ability to work effectively in a collaborative, fast-paced team environment. Education : Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience. Preferred Qualifications Experience developing Video-on-Demand (VOD) or live streaming applications on tvOS. Familiarity with Apple's advertising frameworks (e.g., AdSupport) and in-app purchase mechanisms (StoreKit). Knowledge of automated testing frameworks and CI/CD pipelines for tvOS applications. Experience with other Apple platforms (iOS, macOS) (ref:hirist.tech) Show more Show less
Posted 1 month ago
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