1068 Macos Jobs - Page 32

Job description Location: Bhilai Job Type: Full time {Fresher} About Us: At Globussoft Technology, we provide innovative software solutions to help our clients succeed. Were looking for a motivated Software Support Services Fresher to join our team and assist users with software-related issues. Responsibilities: - Provide technical support , training via phone, email, and chat for software-related issues. - have completed testing course and have sound knowledge of web and mobile application functionality, strong knowledge of functional testing, performance testing,API testing and quality testing. - Preparation of test plans, test cases, check lists and execution, bug tracking reporting. - Troubleshoot and resolve issues with software applications and systems. - Assist with installation, configuration, and software updates. - Document user queries and solutions. - Collaborate with teams to resolve complex issues. - Continuously learn about new software features to support users effectively. Requirements: - Recent graduate in Computer Science, IT, Engineering, or related field. - Basic understanding of software applications and operating systems (Windows, macOS, Linux). - Strong communication skills, both verbal and written. - Customer service-oriented with a professional attitude. - Problem-solving skills and attention to detail. - Eagerness to learn and grow in the software support field. Desirable Skills: - Basic knowledge of programming languages (e.g., Python, Java) and databases (SQL). - Previous internships or experience in technical support is a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Key Responsibilities: Provide second-line technical support for hardware, software, network, and peripheral issues. Diagnose and troubleshoot operating system issues (Windows, macOS, Linux – depending on environment). Manage and resolve escalated tickets from L1 support, ensuring timely resolution. Install, configure, and maintain desktops, laptops, printers, and scanners. Support Active Directory, user account management, group policies, and file/folder permissions. Perform software installations, upgrades, patches, and routine maintenance tasks. Assist in deployment of operating system images via tools like SCCM, MDT, or Intune. Troubleshoot and support VPN, Wi-Fi, LAN/WAN connectivity issues. Coordinate with vendors for warranty replacements and hardware repairs. Maintain asset inventory and update documentation regularly. Provide remote desktop support using tools such as AnyDesk, TeamViewer, or RDP. Support Microsoft Office 365, Exchange, and enterprise communication tools (Outlook, Teams). Assist in IT audits, data backup procedures, and antivirus management. Required Skills and Qualifications: Bachelor's Degree or Diploma in Computer Science, Information Technology, or related field. 2-4 years of hands-on experience in desktop support or IT helpdesk. Strong knowledge of Windows 10/11, Office 365, and common enterprise applications. Experience with Active Directory, DNS, DHCP, SCCM, or similar systems. Basic understanding of networking concepts – TCP/IP, VPN, VLAN, etc. HR CONTACT : 7708110473 / 7845764900 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Leave encashment Shift: Day shift Work Days: Weekend only Work Location: In person

Experience Required : 1–3 Years Salary : Best in Industry Hey Tech Enthusiast! Ready to power up our IT infrastructure and be the tech backbone of a fast-growing digital innovationcompany? If you’re someone who loves resolving technical hiccups and ensuring seamless IToperations,then we’re excited to have you on board. Join us on a journey to build secure, reliable, andefficientsystems—your skills matter here. We Are Your Destination At OptiSol, we believe in a balance of passion and purpose. Recognized as a Great Place toWorkforfourconsecutive years, we foster a culture built on openness, collaboration, and innovation. We value your personal well-being as much as your professional growth. With flexible policies and an inclusive environment, we ensure you thrive both at work and in life. What We Like to See in You Core Competencies: Windows OS, macOS, Ubuntu System Administration Server Management & Network Troubleshooting Active Directory, Office 365 Administration Firewall Configuration & Endpoint Security Helpdesk & Remote IT Support Ticket Management Tools (e.g., Jira, ServiceNow) Soft Skills: Strong problem-solving and quick decision-making abilities Clear communication with technical and non-technical stakeholders Time management across multiple requests and tasks Team collaboration across departments (HR, Dev, Ops) Eagerness to learn and adapt to evolving technologies What You’ll Be Doing: Manage and maintain internal systems across Windows, macOS, and Ubuntu environments Administer Active Directory, user accounts, and permissions Coordinate Office 365 migrations and account setup Ensure network security through proper firewall management Handle hardware/software installation, configuration, and upgrades Provide remote IT support and resolve technical issues via ticketing systems Monitor system reliability and perform regular backups Ensure security compliance through endpoint protection and cybersecurity measures Collaborate with various teams to support their IT needs and ensure smooth operations What You’ll Gain Master system administration across diverse environments Build problem-solving and communication skills in real-time support Learn and implement the best practices in IT security Gain exposure to infrastructure scaling in a digital transformation environment Be part of a team that values initiative, innovation, and integrity Are You Ready to Power Up with Us? Join OptiSol and be a part of a company that values people over processes and culture over convenience. If this sounds like your playground, send your resume to talent@optisolbusiness.com Apply and take your seat with us as an OptiSolite! Explore and find out why we are made for each other: Life at OptiSol Read and discover: Life at OptiSol – Medium Learn more about our culture. OptiSol’s Insta Page

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune, ensuring alignment with organizational security standards Endpoint Management Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Technical Expertise Required Skills & Experience 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook Show more Show less

JOB DESCRIPTION About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. QUALIFICATIONS Strong hands-on experience with one or more EDR platforms (e.g., CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, Sophos Intercept X, Trend Micro Apex One). Knowledge of MITRE ATT&CK framework and threat detection techniques. Familiarity with malware analysis, endpoint forensics, and log analysis. Experience with SIEM platforms (e.g., Splunk, QRadar, LogRhythm) for correlation and alerting. Scripting knowledge (PowerShell, Python, Bash) for automation and custom detection. Understanding of endpoint operating systems (Windows, macOS, Linux) and their security internals. Familiarity with enterprise IT infrastructure, Active Directory, and networking basics. Experience with ticketing and incident management tools (e.g., ServiceNow, JIRA). Understanding of compliance standards Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.

Fast-Frogward Your Career to Years From Now Be part of a team where your work takes center stage, shaping the future of software development. At JFrog, as an IT Specialist, you’ll solve critical challenges for leaders like Amazon, Google, and Netflix. Every day brings opportunities to innovate and push boundaries in a fast-moving, frogward-thinking culture. It’s more than writing code—it’s driving the technology that powers the world. If you want your work to matter and thrive on nonstop innovation, JFrog is your place. We’re looking for a responsive, highly productive IT Specialist to work closely with the global IT team to ensure best-in-class support to our frogs worldwide on high security and IT standards. We’re looking for someone willing to Work Hard, in a super dynamic and fast-evolving environment to join our growing swamp and make software liquid with us! To succeed, you must be proactive, a fast learner, a great executor, and most importantly, a team player at heart! Here’s what our employees have to say about working at JFrog: "I wanted to work in a company that takes technology forward." "As a developer, seeing your products on the biggest Tech event stages twice a year is WOW." “For developers who work here, they have everything that they can wish for to learn and develop new things, including AI and cyber.” What you’ll be doing as an IT Specialist: Provide end-user technical support, and manage the core systems and network. Handle the day-to-day IT operations, from hardware setups to account troubleshooting, and provide best-in-class client-side support. Hands-on experience across a wide IT scope including Mac and PC hardware, software applications, and OS support experience including installation, configuration, and troubleshooting. What you bring to the table: 4+ years experience in an IT Support role. Experience in supporting MacOS & Windows operating systems. Experience with Okta and SSO applications. Experience with Windows server technologies like AD and Google Workspace Apps. Experience with Conference rooms (Zoom Rooms). Knowledge of TCP/IP, subnetting, DNS, and DHCP - Plus! A desire to learn and grow with the team as our needs and mission evolve - Must! Possess excellent verbal and written communication skills in English. About JFrog: JFrog is the only end-to-end software supply chain platform that provides complete visibility, security, and control for automating the delivery of trusted releases from code to production. Our platform enables organizations to manage, secure, and automate their software delivery process, fueling innovation without worry. We empower companies to build and release software faster and more securely than ever before. With over 7,500 customers worldwide, including many Fortune 100 companies, JFrog is at the forefront of global innovation. Join us in shaping the future of software delivery and contributing to solutions that empower some of the world's most influential industries. Show more Show less

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. Show more Show less

Job Title: AI Developer Working Hours: 10 AM – 4 PM UTC+3) About Us: Headquartered in Sunnyvale, with offices in Dallas & Hyderabad, Fission Labs is a leading software development company, specializing in crafting flexible, agile, and scalable solutions that propel businesses forward. With a comprehensive range of services, including product development, cloud engineering, big data analytics, QA, DevOps consulting, and AI/ML solutions, we empower clients to achieve sustainable digital transformation that aligns seamlessly with their business goals. About the Role: We are seeking a highly skilled AI Developer to join our specialized team focused on developing and benchmarking on-device AI solutions for MacOS and Windows platforms. The ideal candidate will have deep technical expertise in local inference, AI model optimization, and device-level benchmarking, particularly on Apple Silicon using CoreML and MLX. You will work on creating benchmarks for local LLMs and computer vision models, optimize them across a range of hardware accelerators, and contribute to the development of robust performance evaluation frameworks for future hardware platforms. Responsibilities: Develop and maintain on-device AI benchmarks for MacOS using the MLX framework. Port existing LLM benchmarks (phi, Mistral, LLaMA2/3) from Windows to MacOS. Create CoreML versions of selected computer vision models and perform quantization for various data types and hardware targets (CPU, GPU, Neural Engine). Design and prototype local fine-tuning benchmarks, including data preparation, parameter selection, and training strategy evaluation. Work with on-device AI accelerators (e.g., Apple CoreML, ONNX Runtime, TensorRT, OpenVINO, SNPE). Maintain, extend, and optimize benchmarks for future and unreleased hardware platforms across Windows, Mac, mobile, and embedded devices. Collaborate with hardware and software teams to refine benchmark design and test coverage. Analyze model performance, document findings, and suggest optimization strategies. Communicate progress and findings effectively in English to internal stakeholders. Required Skills & Experience: Strong coding expertise in Python, C++, and C. Deep understanding of deep learning frameworks: TensorFlow, PyTorch. Experience working with local/on-device inference engines such as: Apple CoreML (preferred) ONNX Runtime NVIDIA TensorRT Intel OpenVINO Qualcomm SNPE Familiarity with open-source model repositories like Hugging Face. Proven experience in all stages of the software development lifecycle – from prototyping to optimization. Solid debugging and problem-solving skills. Excellent communication skills in English. Qualifications: Bachelor’s degree in computer science or related field. Minimum of 5 years' experience in software design and development. Demonstrated experience in AI model development and deployment. We Offer: Opportunity to work on impact-full technical challenges with global reach. Vast opportunities for self-development, including online university access and knowledge sharing opportunities. Sponsored Tech Talks & Hackathons to foster innovation and learning. Generous benefits package including health insurance, retirement benefits, flexible work hours, and more. Supportive work environment with forums to explore passions-beyond work. This role presents unique opportunity to contribute to the future of impact-full business solutions while advancing your career in a collaborative and innovative environment. Show more Show less

Must have skills : Azure Sentinel L2/L3 SOC Analyst Preferred : HYD Exp : Minimum 6 yrs in security domain, and atleast 3 yrs as L2/L3 JD : .Develop and maintain playbooks runbooks and incident response procedures .Collaborate with threat intelligence teams to enrich alerts and improve detection capabilities .Conduct post incident reviews and root cause analysis .Mentor and train L1 and L2 SOC analysts .Recommend and implement improvements to SOC tools processes and detection rules .Stay current with emerging threats vulnerabilities and security technologies .The expectations from the graders would be .To evaluate the tasks that are being fed into the agent for their real world applicability .To evaluate the agent output to come up with a ground truth and rate the agent output in a .Predefined rubric based on the inputs provided by us .To have very deep SOC analyst experience and insights This also includes any other skills needed .T.o evaluate the agent output The ability to scale to around min 2030 evaluations per day per grader based on the complexity of the task. Core Technical Skills:- .SIEM Tools eg Splunk QRadar Microsoft Sentinel .Endpoint Detection and Response EDR eg CrowdStrike SentinelOne .Firewall and IDSIPS eg Palo Alto Snort Suricata .Log Analysis and Packet Capture Analysis eg Wireshark .Threat Intelligence Platforms eg MISP Recorded Future .Incident Response and Forensics .Scripting Automation Python PowerShell Bash .Operating Systems Windows Linux macOS .Networking Fundamentals TCPIP DNS HTTP VPNs Kindly share your CV at Ranjana.singh1@ltimindtree.com Regards Ranjana Singh Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description CrowdStrike Falcon EDR, XDR, Identity Protection, Next Gen AV, File Integrity and Monitoring, Host management across various platforms, SLA management, MIS Reporting, Weekly Operational Cadence across functional teams, Basic understanding of Windows, Linux, MacOS, Workflows, Active Directory Zero Trust Platforms, PAM would be an added advantage. Qualifications Basic Graduation and Professional Certifications Additional Information work from office Mumbai location 24*7 shift Show more Show less

Job Title: Repair Engineer - Laptops, Desktops, Workstations, and Servers Location: Sola, Science City, Ahmedabad-380060 Employment Type: Full-Time About Us: We specialize in the sales and service of refurbished laptops, desktops, workstations, servers, and peripherals. We are committed to delivering high-quality products and services to our customers. We’re seeking a skilled Repair Engineer to join our team and support our growing business. Job Summary: The Repair Engineer will be responsible for diagnosing, troubleshooting, and repairing laptops, desktops, workstations, and servers. This role requires in-depth technical knowledge and the ability to work efficiently with various hardware and software components. You will play a critical role in ensuring our customers receive top-quality devices. Key Responsibilities • Diagnose and repair hardware and software issues for laptops, desktops, workstations, and servers. • Perform component-level repairs, including replacement of parts such as motherboards, CPUs, RAM, hard drives, and power supplies. • Troubleshoot system issues and recommend effective solutions to resolve them. • Conduct quality assurance tests to ensure repairs meet company standards. • Maintain accurate documentation of all repairs, including parts used, repair steps, and outcome. • Stay updated with the latest hardware technologies and repair techniques. • Manage inventory of spare parts and request stock replenishment as necessary. • Provide technical support to customers and answer queries related to device performance. Qualifications • Proven experience in repairing laptops, desktops, workstations, and servers. • Proficiency in hardware and software diagnostics and troubleshooting. • Strong knowledge of operating systems (Windows, macOS, Linux) and hardware configurations. • Experience with tools for testing and repairing components. • Ability to read and interpret technical manuals and schematics. • Strong attention to detail and excellent problem-solving skills. Skills and Attributes • Good communication skills for customer interactions and team collaboration. • Ability to work independently and manage time effectively. • Proactive in keeping up with new repair techniques and technology updates. Benefits: • Competitive salary based on experience. • Opportunity for skill development and certifications. • Employee discounts on refurbished products.

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role : End User – Macintosh Administrator Level : Senior Associate Experience : 3-5 years Description : This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments. Responsibilities : Lead Mac administrator responsible for macOS support It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users Hands-on experience managing and supporting Intune, Jamf or other MDM solutions. Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices. Familiarity with device security protocols (e.g., MDM, VPN, Wi-Fi) and security standards for Apple devices Create and manage user accounts; configure new user accounts, handle password resets, and troubleshoot login issues Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions. Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution Understand and provide user permissions, profiles, and access controls Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide assistance to end-users, addressing their queries, and resolving technical problems Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis Create and update troubleshooting documentation and other written guides to ensure consistency Perform other duties as assigned Strong ITIL process knowledge. Strong analytical, troubleshooting and problem-solving skills. Strong communication and collaboration skills. Qualifications : Bachelor’s degree in computer science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities. Role : End User – Macintosh Administrator Level : Senior Associate Experience : 3-5 years Qualifications : Bachelor’s degree in computer science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities. Show more Show less

About Pazago Pazago transforms the export experience, making each export order faster, more efficient, and stress-free. With streamlined processes and complete visibility, exporters save time, cut costs, and gain control over their processes—all while strengthening trust with their clients. Pazago enables exporters to focus on growth with a platform that simplifies every step of the journey. Responsibilities: System Administration: Manage, maintain, and troubleshoot hardware, software, and network systems. IT Support: Provide timely technical support to team members, ensuring minimal downtime and operational disruptions. Infrastructure Management: Oversee and optimize IT infrastructure, including servers, cloud platforms, and communication tools. Data Security: Implement and maintain robust security protocols to protect company and customer data. Software Deployment: Assist with the installation, configuration, and updates of business-critical applications. Vendor Management: Collaborate with third-party IT service providers and hardware/software vendors. Process Improvement: Identify opportunities to improve IT processes, automate repetitive tasks, and ensure system efficiency. Documentation: Maintain accurate documentation of IT assets, configurations, and procedures. Project Support: Contribute to IT-related projects, including system upgrades, new tool integrations, and scaling infrastructure for business growth. Qualification: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 2+ years of experience in an IT support or infrastructure management role, preferably in a startup environment. Proficiency in operating systems (Windows, MacOS, Linux) and cloud platforms (e.g., AWS, Azure, Google Cloud). Strong understanding of networking concepts, including LAN/WAN, firewalls, and VPNs. Familiarity with cybersecurity best practices and data protection standards. Experience with productivity tools (e.g., Office 365, Google Workspace) and collaboration platforms (e.g., Slack, Zoom). Excellent troubleshooting and problem-solving skills. Ability to manage multiple tasks and work effectively under pressure. Strong communication and interpersonal skills. Location - Mumbai Show more Show less

Job Overview An exciting opportunity awaits skilled C++ developers passionate about systems-level programming! We are seeking a motivated and curious C++ Developer with a strong background in OS-level development. If you thrive on solving complex technical challenges, enjoy deep integration with operating systems, and have a keen eye for optimizing performance, this role is perfect for you. Join a forward-thinking technology company that values innovation, continuous learning, and technical excellence. Key Responsibilities Design, develop, and optimize high-performance C++ applications and libraries. Integrate software deeply with operating system components like memory management, I/O subsystems, process scheduling, and threading. Debug and resolve complex systems-level issues, including race conditions, memory leaks, and performance bottlenecks. Collaborate with cross-functional teams to ensure seamless interaction between software and operating systems. Write clean, maintainable, and efficient code with a focus on scalability and performance. Stay current with the latest advancements in C++ development and operating system internals. Required Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience). Hands-on experience with OS-level programming (Linux, Windows, macOS, or similar), including knowledge of kernel architecture and system calls. Strong proficiency in C++ and object-oriented programming principles. Excellent problem-solving skills with the ability to debug and analyse complex systems at the OS and hardware levels. Preferred Qualifications Experience with multi-threaded programming and performance tuning. Familiarity with low-level debugging tools and techniques. Exposure to modern C++ standards is a plus. Why Apply? Work on cutting-edge projects that push the boundaries of software performance. Collaborate with a team of passionate and skilled engineers. Opportunities for continuous learning and professional growth. Ready to take on challenging systems-level problems? Apply now and join a team where your expertise makes an impact! Skills: object-oriented programming,debugging,software,system calls,multi-threaded programming,process scheduling,memory management,operating systems,low-level debugging,modern c++ standards,i/o subsystems,macos,kernel architecture,threading,c++,windows,low-level debugging tools,os-level programming,linux,complex systems,performance tuning Show more Show less

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: The Threat Detection & Response team in Tide focuses on protecting the company by building a robust detection and automation platform. We're proactive in our defense, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape. ABOUT THE ROLE: As a Threat Detection Engineer, you'll be: Implementing the strategic vision for threat detection, taking ownership of the detection and response life cycle. Hands-on with the SIEM; from creating log parsers for in-house web apps to visualizing data Looker dashboards. Creating security automations and playbooks to automate mundane tasks; from data enrichment to automatically removing phishing emails from employee mailboxes. We want you to run with the "anything is possible" mantra. Continuously hunting for sophisticated threats across our infrastructure, leveraging threat intelligence and innovative detection techniques to stay ahead of attackers. You'll monitor and respond to threats across AWS, GCP, internal applications, and employee endpoints (Windows, macOS). Responsible for ensuring good quality detections which align with our standards and best practices . Identifying opportunities to build or enhance internal tools that streamline threat detection processes, improve data visibility, and increase response efficiency. WHAT WE ARE LOOKING FOR: Strong knowledge with one of the following: Splunk, Chronicle, Panther. Strong understanding of modern attack and defense techniques which apply to Cloud (AWS, GCP), SaaS (such as Google Workspace and Okta) and desktop (Windows and macOS) environments. Passion for passing on knowledge to fellow colleagues. Hands-on attitude and the ability to drive solutions to completion. Strong experience in security automation, from writing scripts to creating end-to-end automated workflows. Familiarity with SOAR platforms and automating threat detection and response tasks. Excellent spoken and written communication skills. Experience with writing automation and scripts; bonus points if you have a repository to show-case your work. WHAT YOU'LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NN1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Job Summary: We are seeking a highly skilled and motivated Mid-Level IT Support Engineer to join our growing IT support team. The ideal candidate will be responsible for providing effective IT assistance to internal staff, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. This role requires strong technical knowledge, problem-solving abilities, and excellent communication skills to support a dynamic IT environment. Key Responsibilities: Provide technical support to staff and assist with troubleshooting hardware, software, network, and system issues. Manage and resolve service desk tickets in a timely and efficient manner, ensuring high user satisfaction. Install, configure, and maintain IT equipment such as computers, printers, network devices, and peripherals. Ensure the timely setup and maintenance of software applications, updates, and patches. Collaborate with the IT team to maintain the company’s network infrastructure, servers, and systems. Diagnose and resolve issues related to networking, operating systems, software applications, and email systems. Monitor system performance and implement measures to improve efficiency, security, and uptime. Assist with the onboarding and offboarding processes for employees, including setting up user accounts and access rights. Perform routine backups and maintain data integrity. Support remote work solutions and assist with VPN configurations and remote troubleshooting. Assist in the evaluation, installation, and deployment of new IT technologies. Skills & Qualifications: Proven experience (6-8 years) in an IT support role, ideally within a mid-level capacity. Strong knowledge of operating systems (Windows, macOS) and software applications. Hands-on experience with network troubleshooting, including LAN/WAN, VPNs, and firewalls. Familiarity with Active Directory, Office 365, and Microsoft Exchange. Experience with server management (Windows Server) Proficiency in diagnosing hardware and software issues, both remotely and onsite. Knowledge of IT security best practices and data protection regulations. Strong problem-solving skills and the ability to manage multiple support tickets effectively. Excellent communication skills, both written and verbal, with the ability to explain technical issues to non-technical staff. A proactive attitude towards continuous learning and staying updated with the latest IT trends. Education & Experience: Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience. IT certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), or similar certifications are a plus.

General information Country India State Telangana City Hyderabad Job ID 44919 Department Information Technology Description & Requirements We are seeking a highly skilled and experienced IT Support Specialist to join our IT team. The ideal candidate will have strong hands-on expertise in supporting Windows, Linux, and macOS environments, troubleshooting laptop hardware issues, and mentoring junior team members. You will serve as a technical escalation point for the team, drive knowledge sharing, and ensure high-quality end-user support. Key Responsibilities: Provide Level 2/3 support for laptop hardware issues (diagnostics, replacements, vendor coordination). Troubleshoot and resolve OS-related issues across Windows, Linux (Ubuntu), and macOS. Assist users with issues related to applications, VPNs, printers, email, and network connectivity. Mentor and coach junior IT support engineers; lead knowledge-sharing sessions. Maintain detailed documentation, SOPs, and troubleshooting playbooks. Collaborate with IT Infrastructure, AV, and Security teams to address cross-functional issues. Manage incident tickets and service requests using ticketing systems. Ensure timely resolution of issues within defined SLAs. Participate in IT asset lifecycle activities including deployment, refresh, and return. Support remote and in-office users Required Qualifications: 2–4 years of experience in IT support with multi-OS exposure. Strong knowledge of Windows 10/11, Linux (Ubuntu), and macOS support. Hands-on experience with laptop diagnostics, repairs, and warranty handling (Dell, HP) Experience mentoring junior team members or acting as a team lead/escalation point. Familiarity with Active Directory, remote support tools, and endpoint security practices. Strong communication and interpersonal skills. Excellent analytical and problem-solving abilities. Preferred Qualifications: Certifications: CompTIA A+/N+, Microsoft (MCSA/MCP), Apple ACSP, ITIL Foundation. Familiarity with scripting (PowerShell, Bash) for automation is a plus. Experience supporting hybrid workforce (remote + on-site) setups. Exposure to asset management tools and ITIL frameworks. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

ROLE OVERVIEW : NMG Technologies is expanding its system team and is looking for a proactive and detail-oriented AWS Engineer + Linux Administrator with 2+ years of experience in managing cloud-based infrastructure and Linux systems. The ideal candidate will be responsible for setting up and maintaining Linux environments, assisting users, managing Git access, and handling day-to-day AWS operations such as EC2 instance setup and infrastructure support. This is a hybrid role that bridges system administration with cloud DevOps practices, offering opportunities to work closely with development, QA, and operations teams. Key Responsibilities: Provision, configure, and maintain EC2 instances and other core AWS services (S3, IAM, CloudWatch, etc.). Set up and manage Linux-based environments (Ubuntu, CentOS, Debian) across development and production systems. Handle user account creation, SSH key management, and system-level troubleshooting. Monitor system and cloud resource health; set up alerts and resolve issues proactively. Administer Git repositories and control access and permissions for developers. Support basic CI/CD pipeline operations (execution, error troubleshooting, integration support). Coordinate with DevOps teams to align infrastructure setups with application deployment needs. Mange windows user systems application installation, windows OS installation and configuration. Troubleshoot windows OS and macOS user systems. Required Skills : Proficiency with Linux system administration, Bash scripting, and CLI tools. Working knowledge of AWS services – especially EC2, S3, IAM, and monitoring tools. Familiarity with Git operations and access control. Understanding of DevOps workflows, CI/CD fundamentals, and deployment processes. Familiarity with CI/CD tools like Jenkins and GitHub Actions. Setup user Linux systems for new Joinees and troubleshoot. Preferred Skills : Exposure to infrastructure such as code tools like Terraform or Cloud Formation. Scripting experience in Shell, for automation tasks. Awareness of security best practices in Linux and AWS environments. Location : Golf Course Road, Sector -43, Gurugram (Work from Office) Experience: 2+ years as an AWS Engineer + Linux Administrator ABOUT NMG TECHNOLOGIES NMG Technologies www.nmgtechnologies.com is a global full-cycle software development company building advanced websites, software applications, and mobile apps using the latest technologies since 2008. We are proud to build strategies and processes that help our clients achieve their goals. We are also pioneers in Digital Marketing and offer Advanced SEO, Social media, and PPC marketing services to businesses looking to improve their online marketing and ROI. We have offices in Gurgaon, India and Chicago and sales centers in Dubai, Los Angeles, Miami, and New York Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹400,000.00 per year Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9818814064

Hardware Repairs: Diagnose and replace faulty components such as screens, keyboards, hard drives, and batteries. Software Troubleshooting: Install, update, and reinstall operating systems (e.g., Windows, macOS, Linux) and software applications. Data Backup and Recovery: Perform data backups and restore data in case of system failures. System Maintenance: Maintain and upgrade systems, including hardware and software. Technical Support: Provide technical support to users, addressing their queries and resolving problems. Troubleshooting: Identify and resolve hardware and software issues using diagnostic tools. Record Keeping: Maintain records of repairs and fixes for future reference. Inventory Management: Monitor parts inventories and inform management of stock levels. Customer Interaction: Interact with customers, providing clear communication and explaining technical issues. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Location : Madurai/Bangalore Experience : 2+ years Required Skills 2+ years of hands-on Linux administration (command-line proficiency required). Experience in Windows/macOS troubleshooting and support. Familiarity with networking (TCP/IP, VPN, DNS, DHCP). Knowledge of Git, Docker, and virtualization tools. Scripting skills (Bash/Python) for automation. Certifications like RHCSA, CompTIA Linux+, Microsoft, or Apple are a plus. Key Responsibilities Linux Systems Administration Install, configure, and maintain Linux servers/workstations (Ubuntu, CentOS, Debian). Manage user access, permissions, and security policies. Monitor system performance, troubleshoot issues, and optimize resources. Automate repetitive tasks using Bash/Python scripting. Manage Git repositories and Docker containers. Windows & macOS Support Provide Level 1/2 technical support for Windows/macOS (software, hardware, network issues). Deploy updates, patches, and security compliance measures. Integrate Windows/macOS devices with Linux systems (file sharing, authentication). Networking & Security Configure and maintain routers, switches, firewalls, and VPNs. Manage DNS, DHCP, and network monitoring tools. Implement security measures (firewalls, intrusion detection, audits). Documentation & User Support Maintain system documentation, IT policies, and procedures. Resolve employee IT issues via helpdesk tickets, email, or in-person support. Backup & Recovery Design and test backup strategies (local/cloud). Ensure data integrity and rapid disaster recovery.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities: Incident Logging and Troubleshooting: Serve as the first point of contact for users experiencing technical issues. Log incidents, categorize issues, and provide basic troubleshooting to resolve hardware, software, network, and application problems. Problem Resolution: Troubleshoot and resolve common technical problems, including issues with operating systems, email, network connectivity, printers, and other IT services. Provide step-by-step assistance to end-users via phone, email, or chat. Escalation Management: Identify issues that cannot be resolved at the L1 level and escalate them to higher support levels (L2/L3) as needed, ensuring timely and efficient escalation with proper documentation. User Communication: Maintain effective communication with end-users throughout the resolution process, providing updates on the status of incidents and ensuring customer satisfaction. Documentation: Maintain accurate records of incidents, resolutions, and troubleshooting steps in the incident management system (e.g., ServiceNow, JIRA). Update knowledge base articles and troubleshooting guides as needed. Software and Hardware Support: Assist with the installation, configuration, and basic maintenance of software and hardware, including workstations, laptops, printers, and peripherals. Account Management: Help manage user accounts, including password resets, account unlocks, and permissions, in accordance with organizational policies and procedures. User Training: Provide basic user training and guidance on software, tools, and processes as needed, helping users understand how to utilize IT resources effectively. Monitoring and Alerts: Monitor system alerts and notifications to proactively address potential issues before they impact end-users, following established protocols. Service Improvement: Identify recurring issues or common requests and provide feedback to the team to improve processes, user experience, and efficiency. Qualifications: Bachelor’s degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience). Basic understanding of IT systems, hardware, software, and network technologies. Familiarity with service management tools (e.g., ServiceNow, JIRA, Zendesk) and ticketing systems is a plus. Strong problem-solving skills with the ability to diagnose and resolve basic technical issues. Excellent verbal and written communication skills, with a customer-centric approach to service delivery. Ability to work effectively in a team environment and interact with users of varying technical proficiency. Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple requests. Eagerness to learn new technologies and grow within the IT support field. Preferred: Previous experience in an IT support or customer service role is a plus. Basic knowledge of operating systems (Windows, macOS, Linux), office productivity tools (e.g., Microsoft Office, Google Workspace), and remote support tools. Familiarity with networking basics, including TCP/IP, VPN, DNS, and DHCP. IT certifications (e.g., CompTIA A+, Microsoft Certified: Windows, or equivalent) are a plus but not required. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Netoyed is a CMMI Maturity Level 5 digital technology company specializing in digital transformation and product engineering services, with locations in Australia, New Zealand, the US, and India. Our expertise cuts across a number of sectors, including telecommunications, healthcare, banking and finance, and education, and our team is made up of professionals with a wide range of skills, from development and entrepreneurship to analytics and business agility. At Netoyed, we pride ourselves on delivering cutting-edge digital platforms and products that help to supercharge businesses wherever they may b. Company Link: https://www.netoyed.com/ LinkedIn Link: https://www.linkedin.com/company/netoyed/posts/?feedView=all Headquartered: Sydney, NSW Founded : 2015 Location - Noida, Sec 63 Shift - EST business hours (US) Overview: We are looking for a Senior MAC Support Engineer who has experience using JAMF and has completed multiple, moderately complex technical tasks. Good to have experience in the Windows Desktop support process as well. Requirements: Proficient in one or more modern scripting languages (Ex: Python, Bash, Shell, PowerShell) Provide automated software deployment to user workstations via JAMF management solution. Provide tier 2 and tier 3 support for all related technical questions for the Mac OS platform. Support and management of the Macintosh environment, knowledge of the following Mac infrastructure -Mac OS Security and Policy Compliance to include patching, encryption, configuration management, energy management, remote device management, and reporting/visibility, image creation and compatibility that support desktop/laptops. Expertise with MacOS: Sentinel One, JamfPro, Advanced knowledge of JAMF Pro management platform Advanced knowledge of patch management concepts and methodologies Advanced knowledge of macOS OS and Apple hardware Show more Show less

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How You Will Contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished. What You Will Bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in : Managing staff and line responsibilities Managing large-scale software and application services Service delivery, support and excellence Program/Project management with experience managing multiple projects for budgets, resources, schedules and quality General technical background Understanding of integration and how different applications talk to each other Process and service orientation Business processes An End User Computing (EUC) Transformation Lead is responsible for guiding and executing the strategic transformation in the EUC space in digital workplace, ensuring it aligns with business goals and leverages technology effectively. This role involves developing and implementing digital strategies, managing projects, collaborating with stakeholders, and ensuring the successful adoption of new technologies and processes within Mondelez. The role has a strong engagement focus and is responsible for leading the development and management of digital working groups. This role requires a blend of technical expertise, business acumen, and a proven ability to lead change in complex, multinational environments. Role & Responsibilities Develop and maintain EUC strategic plans and roadmaps, aligning with business goals and emerging technologies, considering cost, security, and scalability. Develop and execute a multiyear EUC Strategy and roadmap in alignment with IT business goals. Lead the end-to-end transformation of EUC services, including virtual desktop infrastructure, modern device management, User Experience Platforms and solutions. Analyze Data and Trends and utilize data-driven insights and industry trends to recommend and prioritize digital transformation initiatives. Deploy cutting-edge technologies such as RPA, workflow automation, and data analytics to optimize operations. Integrate and optimize existing digital solutions for robust performance. Oversee the transformations to cloud enabled solutions and ensure Integration of various tools to achieve optimum benefit of solutions. Collaborate with IT Security, network and business stakeholder to ensure scalable and compliant EUC environments. Design, develop, and implement integrations between ServiceNow and Microsoft based technology on business requirements. Design, develop, and implement integrations leveraging the Microsoft Graph API to connect various systems with Microsoft 365 services. Define and track KPI for EUC transformations and End User satisfaction. Develop insightful dashboards and reports to communicate progress and results effectively. Develop and implement change management plans to support the successful adoption of new technologies and processes. Manage EUC transformation projects, ensuring they are delivered on time, within budget, and meet business requirements. Collaborate with cross-functional teams globally to drive transformation initiatives. Manage stakeholder expectations through effective communication and advanced presentation skills. Promote a culture of change readiness and continuous improvement. Actively participate in POC, UAT of solutions and provide valuable feedback to enhance productivity. Collaborate with IT leadership and other stakeholders to align EUC initiatives with business goals and objectives. Apply the project management methodologies, tools, and best practices for the EUC transformation projects. Report the status, progress, and outcomes of the EUC projects to Global EUC Lead, IT leadership and business stakeholders. Foster a culture of collaboration, innovation, and excellence within the EUC team, promoting a positive and inclusive work environment. Drive continuous improvement initiatives to enhance the quality, efficiency, and effectiveness of end-user support services, implementing best practices and industry standards. Qualifications Bachelor's degree in computer science, information systems, or related field. At least 10 years of experience in Digital Workplace management and support. At least 5 years of experience in large Transformation Projects, project management, preferably in the digital workplace domain. Strong knowledge and skills in EUC technologies, such as Windows, MacOS, iOS, Android, Application Packaging BigFix, MDM, Intune, JAMF, Citrix etc. Sound knowledge in Service Now, Azure AD, Nexthink. Proved track record in managing complex transformation projects, preferably in large enterprises. Excellent Spoken and written English communication skills. Knowing Spanish would also be preferred. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex technical concepts to non-technical stakeholders. Proven leadership experience, with a track record of successfully managing teams and delivering projects on time and within budget. Knowledge of ITIL framework and experience in service management. Proficient in process mapping, optimization software, and automation tools (e.g., RPA). Strong understanding of data analytics and visualization tools. Good analytical thinking. Familiarity with global business operations and standards. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Software & Applications Technology & Digital Show more Show less

Job Title/Role : Senior System Engineer Location : Chennai, Thoraipakkam Experience : 10+ Years Position Summary Executes day-to-day maintenance tasks including problem determination and resolution and root- cause analysis. Plans and coordinates the design, installation, administration, and usage of server, storage, virtualization, and other distributed technologies. Conducts system analysis and development to keep systems current with changing technologies. Coordinates communication and support between user-community and the technical/operations functions of IT in relationship with all Windows/Linux functions. Provides recommendations and technology roadmaps to management in the research, design, and development of effective operating programs, systems, procedures, and practices. Ensures the use of performance data and historical metrics and provides and maintains related technology documentation. Job Duties Executes day-to-day maintenance tasks including problem determination and resolution and root-cause analysis. Responds to live site issues, and executes software, platform, and configuration changes. Ensures the use of performance data and historical metrics to plan effectively for growth needs including plan upgrades and optimizations, migrations, and new implementations; identifies and resolves efficiency issues, and improves functionality. Provides and maintains documentation of systems architecture, troubleshooting and support guidelines, system metrics, project information and plans, and training information. Participates in the development of best practice standards including capacity planning, monitoring, configuration, security, historical metrics, recovery strategies, and migration strategies. Validates and adheres to these defined best-practice standards. Works with Associate manager/ manager to set direction regarding authorized software (operating system and application) installed on servers and workstations. Oversee applications running and identifies and resolves problems; continues performance enhancements with measurable benchmarks. Research software updates and patches to supported applications and various operating systems; assists system engineers with installation and testing, as necessary. Interfaces with various areas of IT staff to support ongoing efforts, and works with external resources and vendors, giving and receiving information. Assists software engineers with complex or more difficult technical support inquiries related to hardware maintenance and/or repairs, as necessary. Provides technology stewardship for distributed technologies such as DNS, SMTP, DHCP domain controllers, active directory applications, printing, mail, web servers and FTP services for the Enterprise. Ensures that the SDLC environments (Development, QA, Production) are properly configured and synchronized. Recognizes and addresses potential areas where existing policies and procedures require change, or where new ones need to be developed; this is especially important when guiding and supporting future business lines and expansion. Education An undergraduate degree from an accredited college or university with a focus in Business Information Systems, Computer Science, Information Technology, or related discipline; or in the absence of a degree, directly-related job experience in planning, and coordinating the design, installation, administration, and usage of server, storage, virtualization, and other distributed technologies, where a number of years and proven knowledge may offset the degree requirement. Experience In addition to the education outlined above, at least 10 years of experience in troubleshooting hardware/software for servers and workstations; at least 3 years of systems engineering experience, designing and implementing VMWare and Microsoft server/workstation technologies. Thorough knowledge of and experience with Windows, VMware Virtualization software* (Lab Manager, ESX) Microsoft Active Directory; TCP/IP / DHCP / WINS / DNS, SharePoint, Email and SAN Technology. A proven track record of executing day-to-day maintenance tasks including problem determination/ resolution, and root-cause analysis. Requires broad technical capabilities to distinguish between hardware/software-related problems as well as effective communication skills with the ability work both independently ad as a member of a team as needed. Prefer a Microsoft Certified Systems Administrator (MCSA); Microsoft Certified Information Technology Professional (MCITP) Enterprise Administrator; however related experience may be substituted for the certification providing with intent and ultimate action to achieve certification. Ability to utilize performance data and historical metrics to plan for future Enterprise growth and to provide and maintain related technology documentation. Travel & Other Considerations Travel is rare; however this position must be available for 24-hour “on-call” service to respond to system emergencies. Discipline Addendum for OEConnection Senior System Engineer Configuration Management Disciplines - Required/Preferred Experience & Skills Management, configuration, and troubleshooting of Windows Server, Windows Desktop, 365 (Exchange, SharePoint, Entra AD, Intune),Active Directory (GPO, ADUC), telephony platform, MDM (Intune, SCCM, Jamf), patch management (SCCM, Azure ARC), mail flow (Exchange, Mimecast), file services (SharePoint, DFS), managing virtual servers using a hypervisor such as VMware or Hyper-V, and SSO/IDP. Writing and modifying PowerShell scripts and batch files, especially as it pertains to managing the 365 platform. Technical documentation, performing self-lead work, recording work in a ticketing platform and project management systems, training team members across regions. Internal Operations Disciplines - Required/Preferred Experience & Skills Linux and/or MacOS experience Microsoft Power Platform experience (PowerApps, Power Automate) creating apps and writing advanced flows. Advanced experience (5+ years) configuring everything above, especially Intune. Previous experience with rolling out RBAC, JITA ,and PIM Experience creating and managing a disaster recovery plan beyond just performing backups. Experience managing servers on a cloud platform such as Azure or AWS. Must-have skillset for the role: Windows Server 365 (Exchange, SharePoint, Entra AD, Intune) Active Directory Hyper-V/VMWare Perks and Benefits: Competitive salary and benefits Group Medical Insurance ICICI Bank Multi Wallet Collaborative workspace Flexible working hours Hybrid working model What Makes Working at OEC Awesome? We have a new OEC Technology Centre of Excellence in Chennai, India! Our team is beyond thrilled to work with the new office, but we’re even more excited for the innovation and creativity that this living space will certainly inspire! We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. OEC India has been selected as one of the ‘Top 25 Safest Workplaces in India’ by KelpHR. OEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state and local law. 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Job Description Manager, Cybersecurity Engineering. The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview We are looking for a self-motivated result focused Cybersecurity Engineer to become a part of our expanding team. This position will be a hybrid position located in Hyderabad, India. This role will focus on engineering, deployment, and support of endpoint security solutions. The successful candidate will work closely with global stakeholders to safeguard our company’s assets worldwide. The ideal applicant should possess at least 5 years of experience in cybersecurity, with a background in an engineering role within a global environment. What Will You Do In This Role Implement endpoint security solutions across Cloud, Enterprise, and Manufacturing IT / OT environments. Operate and maintain endpoint security controls, including installation, configuration, tuning, and ongoing maintenance. Research and assess new endpoint security technologies. Conduct user acceptance testing. Provide level 3 engineering support What Should You Have Basic understanding of the NIST & MiTRE Cybersecurity framework including Zero Trust. Strong analytical and problem-solving skills. Familiarity with developing endpoint security controls and security policies Experience with Windows Desktop/Server, MacOS and Linux operating systems. Solid collaboration skills, able to collaborate with colleagues in both domestic and international locations. Previous experience developing SDLC documentation and change control processes. Minimum 5 years’ experience working with Trellix/Mcafee suite including TIE server and Solid Core. Minimum 5 years’ experience working with Microsoft Defender (deployment and support) Minimum 3 years’ experience working with CrowdStrike. Experience 3- 7 yrs. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Job Posting End Date 05/21/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R342310 Show more Show less