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2.0 years

4 - 5 Lacs

India

On-site

About the Role We are looking for a skilled Electron Developer to join our team in building a desktop-based Retail Point of Sale (POS) system . You’ll work closely with our React front-end developers and backend team to create a seamless, cross-platform POS application. This role focuses on the desktop application layer , hardware integration, and bridging frontend and backend communication. Key Responsibilities Build and maintain the desktop POS application using Electron JS . Collaborate with React developers on the frontend and backend engineers on APIs and data flows. Implement features like receipt printing, barcode scanning , and other hardware integrations . Handle local storage (e.g., SQLite , IndexedDB ) and manage offline capabilities. Ensure smooth communication between the UI and backend services via Electron’s main and renderer processes. Package and deploy the desktop app for Windows/macOS/Linux as required. Contribute to code quality, structure, and performance optimizations. Skills Required Strong experience with Electron JS for desktop app development. Proficient in JavaScript/TypeScript , Node.js , and Electron's main/renderer process structure. Understanding of how to bridge web UIs (e.g., React) with desktop app functionality. Experience working with local storage solutions like SQLite . Knowledge of hardware integration (printers, scanners) is a big plus. Familiar with desktop app packaging and deployment tools (e.g., Electron Forge, Electron Builder). Bonus Skills Exposure to React (for collaboration) Experience with offline-first apps or local-sync mechanisms. Familiarity with retail workflows or POS systems. What You’ll Work With A collaborative team of React developers for UI. A dedicated backend team managing business logic and APIs. A project manager/product owner to coordinate features and requirements. Why Join Us? Work on a high-impact, real-world application used by retailers. Supportive team environment that encourages learning and growth . A chance to build a product from the ground up, with input into architecture and implementation. Focused role – no need to handle everything; just contribute your Electron expertise. Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Experience: POS: 2 years (Required) Work Location: In person Application Deadline: 13/06/2025

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3.0 years

0 - 0 Lacs

Allahabad

Remote

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

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3.0 years

0 - 0 Lacs

Nadiad

Remote

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

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2.0 years

0 - 0 Lacs

India

Remote

Provide front-line technical support to end-users, addressing and resolving IT-related issues promptly and professionally. Troubleshoot hardware and software problems, offering remote or on-site assistance as required. Assist in maintaining and upgrading computer systems, servers, and network infrastructure. Monitor and perform routine maintenance tasks to ensure system stability and security. Install, configure, and update software applications, including operating systems and business software. Ensure software licenses are properly managed and adhered to. · Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent workProficiency in common operating systems (Windows, macOS) and office software. · Familiarity with network and security concepts. · Ability to work independently and as part of a team. · Adept at multitasking and managing priorities in a dynamic environment. experience Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Shift: Day shift Ability to commute/relocate: Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Engineer: 2 years (Preferred) Work Location: In person

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3.0 years

0 - 0 Lacs

Bhopal

Remote

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support Engineer Mandatory Skills : Phishing, Threat Attack, Cyber Security Experience: 3 to 5 Years Location : Hyderabad Notice Period : Immediate to 15 Days Job Description: Key Responsibilities Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with cross-functional teams to improve detection capabilities and response. Develop and implement incident response plans and coordinate incident investigations. Classify, Maintain and update real-time block lists and URL block lists. Write and review regular expressions for phish, spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Conduct threat hunting to proactively identify and address potential detection gaps. Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analyzing email-borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to sushmitha.r@s3staff.com Show more Show less

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7.0 - 9.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Role Description Job Title: Specialist I - Information Security | Vulnerability Management - Subject Matter Expert (SME) Location:, Hyderabad,Chennai,Bangalore,Trivandrum,Cochin Experience: 7-9 years Company: CyberProof, A UST Company About CyberProof CyberProof is a leading cyber security services and platform company dedicated to helping customers react faster and smarter to security threats. We enable enterprises to create and maintain secure digital ecosystems through automation, threat detection, and rapid incident response. As part of the UST family, we are trusted by some of the world’s largest enterprises. Our Security Operations Group is composed of a global team of highly skilled cyber security professionals, with our tier 3-4 expertise rooted in Israeli Intelligence. Job Summary We are seeking a highly experienced and knowledgeable Subject Matter Expert (SME) to join our Vulnerability Management team. The ideal candidate will possess deep expertise in cybersecurity, particularly in vulnerability management processes, tools, and best practices. This role demands strong analytical skills, excellent communication, and a proactive approach to security risk mitigation. Key Responsibilities Lead and manage the vulnerability management program end-to-end. Conduct vulnerability assessments and penetration testing. Use tools like Qualys VMDR, MS Defender, and CrowdStrike to detect, analyze, and report vulnerabilities. Create dashboards and detailed reports with actionable recommendations. Prioritize vulnerabilities based on business risk and exploitability. Collaborate with technical teams for remediation planning and execution. Stay current with emerging threats, trends, and technologies. Deliver training on vulnerability management processes and tools. Support incident response efforts with expertise in vulnerability exploitation and mitigation. Ensure compliance with security frameworks and regulatory standards. Skills Must-Have Skills: Minimum 7 years of experience in Cybersecurity with a focus on Vulnerability Management. Hands-on experience with Rapid7, Tenable . In-depth understanding of cybersecurity threats, vulnerabilities, and risk prioritization. Strong knowledge of operating systems: Windows, Linux, macOS. Excellent communication and reporting skills. Knowledge of network protocols, architectures, and security configurations. Familiarity with patch management and risk assessment methodologies. Good-to-Have Skills Experience with MS Defender, and CrowdStrike , or cloud security tools. Scripting and automation experience (e.g., Python, PowerShell). Relevant certifications such as CISSP, CEH, OSCP, etc. Knowledge of compliance standards (e.g., NIST, ISO 27001, GDPR). Show more Show less

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0.0 - 2.0 years

0 Lacs

Piplod, Surat, Gujarat

Remote

Provide front-line technical support to end-users, addressing and resolving IT-related issues promptly and professionally. Troubleshoot hardware and software problems, offering remote or on-site assistance as required. Assist in maintaining and upgrading computer systems, servers, and network infrastructure. Monitor and perform routine maintenance tasks to ensure system stability and security. Install, configure, and update software applications, including operating systems and business software. Ensure software licenses are properly managed and adhered to. · Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent workProficiency in common operating systems (Windows, macOS) and office software. · Familiarity with network and security concepts. · Ability to work independently and as part of a team. · Adept at multitasking and managing priorities in a dynamic environment. experience Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Shift: Day shift Ability to commute/relocate: Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Engineer: 2 years (Preferred) Work Location: In person

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

JOB DESCRIPTION The L2 Desktop Support Engineer is responsible for delivering advanced technical support for desktop and end-user computing environments. This role involves both local and remote support, handling escalated issues from L1 support, responding to inbound requests, and documenting all actions and resolutions within the ticketing system. The engineer will work closely with end-users to resolve complex hardware, software, and application issues, and will liaise with supervisors to ensure consistent operations across shifts. The role includes break/fix services, advanced fault diagnosis and resolution, and the ability to troubleshoot across a variety of platforms and applications. The engineer should be capable of performing desktop repairs, component upgrades, and software reinstallation in accordance with client standards. Key Responsibilities: Provide L2-level technical support for hardware, software, and application-related issues. Troubleshoot and resolve advanced technical problems using diagnostic tools and software. Perform hardware replacements, upgrades, and warranty repairs for HP, Dell, and Lenovo devices. Utilize and update ticketing systems to track and document issue resolution steps. Support and resolve issues with Windows, macOS, iOS, and Android platforms. Provide best-effort support for client-specific and standard applications including Microsoft Office and antivirus tools. Follow detailed technical documentation and knowledge articles to ensure accurate resolutions. Collaborate with L1 support and other technical teams to escalate and resolve complex issues. Assist with IT asset and inventory management, including daily, weekly, and monthly reporting on IT stock. Maintain strong customer service skills through effective verbal and written communication. Provide input into process improvement and contribute to team knowledge sharing. REQUIREMENTS Experience: 3+ years in desktop or end-user IT support, with progressive experience in L2 support roles. Certifications: CompTIA A+ or equivalent experience; OEM certifications for HP, Dell, and Lenovo are preferred. Technical Skills: Proficient in Windows OS installation, configuration, and troubleshooting. Familiar with macOS, iOS, and Android support. Strong knowledge of Microsoft Office and enterprise software troubleshooting. Familiarity with warranty hardware repair processes including parts ordering and returns. Understanding of common inventory management principles and asset tracking tools. Soft Skills: Strong analytical and problem-solving abilities. Excellent verbal and written communication skills in English. Conversational proficiency in the local language. High attention to detail and ability to prioritize tasks in a dynamic environment. Strong sense of customer service and professionalism. Show more Show less

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2.0 years

0 Lacs

India

Remote

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in SF and Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact. We are seeking an experienced IT Support Specialist to provide technical support and ensure the smooth functioning of our IT infrastructure. You will troubleshoot hardware/software issues and assist our teams with technical queries. Key Responsibilities: Provide technical support to internal teams and resolve IT issues promptly. Install, configure, and maintain hardware and software systems. Monitor and maintain system performance and security. Required Qualifications: 2+ years of experience in IT support or a similar role. Strong knowledge of operating systems (Windows, macOS, Linux) and networking. Familiarity with troubleshooting hardware and software issues. Why Join Us? Competitive pay (₹1200/hour). Flexible hours. Remote opportunity. NOTE: Pay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day - that could be as high as Rs. 108K per month) once you clear our screening process. Shape the future of AI with Soul AI! Show more Show less

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8.0 - 12.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support Engineer Mandatory Skills : Phishing, Threat Attack, Cyber Security Experience: 8-12 Years Location : Hyderabad Notice Period : Immediate to 15 Days Job Description: Key Responsibilities Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with cross-functional teams to improve detection capabilities and response. Develop and implement incident response plans and coordinate incident investigations. Classify, Maintain and update real-time block lists and URL block lists. Write and review regular expressions for phish, spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Conduct threat hunting to proactively identify and address potential detection gaps. Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analyzing email-borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to mukesh.s@s3staff.com Show more Show less

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30.0 years

0 Lacs

Durgapur, West Bengal, India

Remote

Company Overview Pinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive swift career growth with Pinnaclites! Website: https://pinnacleinfotech.com/ Job Title: IT Help Desk Analyst Location: Durgapur Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 1-2 years of experience in IT help desk or technical support role. Department: IT Support / IT Services Reports To: IT Manager / IT Head Employment Type: Full-time Job Summary: We are looking for a skilled IT Help Desk Analyst to provide technical support and ensure the smooth operation of IT systems across the organization. This role involves troubleshooting complex issues and assisting users with IT-related challenges. Key Responsibilities: Provide Level 1 and Level 2 technical support to end-users. Troubleshoot and resolve advanced hardware and software issues. Manage user accounts, permissions, and Active Directory configurations. Support IT infrastructure, including networks, servers, and cloud applications. Assist with system upgrades, patches, and security updates. Document incidents, solutions, and standard operating procedures. Train end-users on software tools and best practices. Collaborate with IT teams on projects and system improvements. Requirements: 1-2 years of experience in an IT help desk or technical support role. Strong knowledge of Windows and macOS environments, Office 365, and remote support tools. Experience with networking (DNS, DHCP, TCP/IP) and troubleshooting VPNs. Familiarity with ticketing systems (e.g., Jira,ServiceNow, Zendesk). Strong analytical and troubleshooting skills. Interested candidates, please share your resume at sunitas@pinnacleinfotech.com Show more Show less

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5.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: - Design and implement enterprisewide Intune solutions. - Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. - Lead Windows Autopilot deployment strategies. - Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. - Troubleshoot complex Intune and securityrelated issues. - Develop compliance reports and align policies with regulatory frameworks. - Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: - Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. - Strong experience in security hardening, compliance, and enterpriselevel endpoint management. - Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. - Strong understanding of Zero Trust security frameworks and IAM integration. - Leadership and mentorship abilities. - Strategic thinking and decisionmaking. - Strong communication and stakeholder management. - Ability to align technical solutions with business objectives. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Intune - This position is based at our Gurugram office - A 15 years full-time education is required - MD102 + Microsoft Certified: enterprise Administrator Expert (Must) - ITIL v4 15 years full time education Show more Show less

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Position Summary Technology Support Analyst(French)-Deloitte Support Services India Private Limited Deloitte believes in its diverse talent. That is why only the BEST choose to be at Deloitte. Technology Team differentiates itself from other Call Centers. The work culture encourages high performance in delivering distinctive service, and the Rewards and Recognition programs encourage taking initiative. Technology Team expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be ready for change. Work you’ll do To assist Deloitte employees with technology problems over the phone in a timely manner so that they can perform their job and be productive for the firm. It might involve either direct resolution of the problem or escalation to another team as the case may be. Our customers have a high expectation that you will be able to resolve their issue on the call, but they recognize that there are some issues that can only be resolved by teams outside the CallCenter. Our customers are very computer literate, and accuracy of information is a high priority. Should have basic knowledge about computer software and hardware. Good to have knowledge on Microsoft Technologies such Outlook 2016, Office 365 and Office 2016, working and troubleshooting experience of Hybrid Environment of On Prem and Exchange Online. Good to have knowledge on Active Directory such password reset, Account management, Mailbox and DL management. Good to have experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage Should have Knowledge on Microsoft Skype for Business technologies to setup Skype meeting Ad-hoc or planned. Exceptional knowledge of performance optimization of Windows laptops, including reconfiguration, maintenance and/or upgrades Should possess most updated Knowledge Smartphone OS such as Android and iOS, Email sync on PDA, Hotspot configuration and troubleshooting Should provide technical resolution or troubleshooting to the Customers for laptop, printer, MFD and other hardware peripherals Good Knowledge of Networking and Internet connectivity issues for desktop & portable systems is a must All applicants must be flexible to work in a 24/7 schedule with split shifts, split week offs and weekend working Should be extremely flexible to support our customers from multiple time zones Excellent verbal and written communication. Analyze and resolve incidents and service requests regarding use of application software or hardware. Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate. Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels regularly. Create a positive customer support experience and build strong relationships through deep problem understanding with a consummately professional attitude. Should be a self-motivated achiever who gains satisfaction from providing excellent customer service. Should be a quick learner and team player. Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, and Schedule Adherence and participate in individual/group coaching sessions. Adheres to Code of Ethics, Vision, Mission and Core Values. The team Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our professionals are committed to excellence and to enhancing the trust of our clients. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients . Qualifications Required: Any Graduate Excellent written, verbal, listening, analytical skills. Easily grasp and communicate complex ideas. Excellent problem-solving skills. Knowledge of MS Office 2010, 2013 including Outlook. Knowledge of computer hardware and software. Knowledge of Operating Systems like Windows 10 and MacOS. Knowledge of network and internet. Location : HYD & BLR How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #EAG-Core Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302284 Show more Show less

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0 years

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Bengaluru, Karnataka, India

On-site

Strong Java developer with below mandatory skills 5+ yrs experience as a developer working on large, distributed systems 10+ yrs development in any language, 4 most recent years in Java developing server-side applications Expert level understanding of core Java Demonstrable expertise with Spring, Spring Boot and development of RESTful/JSON web services in a micro-service architecture Demonstrable expertise with JUnit, Mockito, Assert-J Expert level experience with messaging frameworks such as JMS and ActiveMQ Demonstrable expertise with Agile and Test Driven Development Expert level experience with Relational and NoSQL databases Expert level experience with database access using Spring JDBC template, JPA, Hibernate (against SQL Server, preferred but not required) Proficient understanding of in-memory distributed data storage systems like memcache, ehcache, Hazelcast Proficient in MacOS, Unix, and Linux Show more Show less

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. A Hybrid working model Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information. What Does a QA Engineer Does At Hogarth We are seeking an experienced Quality Assurance Engineer to test websites, platforms, and other deliverables. Primary responsibilities include executing test plans, updating test reports, debugging and writing defect reports, verifying fixes, developing test automation scripts, and building automation solutions. Key Responsibilities: Design, develop and execute tests for testing web and mobile applications Maintain and improve existing automation frameworks Review technical requirements, author detailed test plan, and test case documentation Identify, isolate and replicate software defects, research root causes, and debug issues Write detailed and easy to understand bug reports and verify fixes Communicate projects risks based on test execution Conduct visual tests on desktop and mobile devices along with execution of automation tests and analyzing of bugs from automated reports. Requirements: 4+ years of professional development experience Strong problem solving, troubleshooting, and diagnostic skills Experience with UI testing Review functional and design specifications to ensure full understanding of individual deliverables Collaborate with cross-functional teams to escalate any QA issues and push for a suitable resolution in a timely manner Experience with planning, scheduling, and performing QA activities Coding experience with object oriented programming languages, preferably JavaScript Experience with automation scripts using tools like, Selenium WebDriver, Appium, Protractor, Mocha, Jasmine, TestNG Good understanding of web technologies including HTML, CSS, XML, JSON and REST APIs Good understanding of modern front-end frameworks such as React Experience with databases, API, backend systems, and mobile testing (iOS/Android) Experience with GitLab and continuous integration build system such as Jenkins Exceptional written and verbal communication skills Bachelor’s degree in computer science or equivalent experience Required Skills: Expert in Manual and UI testing Understanding of Web Technologies - HTML & CSS Mobile Testing Understanding of Git and continuous integration build system such as Jenkins Preferred Skills: Coding experience with object-oriented programming languages Familiarity with macOS, iOS, iPadOS Shift Flexibility Requirement : The incumbent must be available and open to working flexible hours, with the potential for night shifts being required a few times per year during peak periods. Compensation (Night Shift Allowance) NSA : The company will provide a night shift allowance on top of regular pay for any period worked during night shift per the terms of company policy. This provision is aimed at ensuring balanced work conditions and fair compensation. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please contact careers@hogarth.com if you need the job advert or form in another format. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

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5.0 years

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Mumbai, Maharashtra, India

On-site

Key Responsibilities Supervise an outsourced team dedicated to the remediation of incident requests. Coordinate the assignment of tickets and track request lifecycle to deliver optimal customer satisfaction. Conduct regular reviews of performance against defined SLA metrics and provide feedback to vendor and DV IT leadership. Oversee daily operations, ensuring efficient resolution of support tickets and meeting performance targets. Act as an escalation point for complex technical issues and resolve them promptly. Monitor ticketing systems, analyze trends, and generate reports to identify areas for improvement. Identify recurring issues and recommend long-term solutions to reduce support Ensure a customer-centric approach in all support activities, maintaining high levels of satisfaction. Develop and enforce service desk policies, procedures, and best practices. Collaborate with IT and other business units to address cross-functional support needs. Communicate updates and best practices to team members and stakeholders. Qualifications Education and Experience: Bachelor’s degree in Information Technology, Computer Science, or a related field. 5+ years of experience in IT support, with 1-2 years in a supervisory role. Skills And Knowledge Strong understanding of IT support processes, systems, hardware, and software. Strong attention to detail Proficient in using Helpdesk tools and ticketing systems (e.g., Jira Service Management, Freshservice, ServiceNow). Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Excellent troubleshooting skills in Windows, macOS, and basic networking. ITIL certification or equivalent a plus Experience working with global teams Why Join Us? Be a part of a global team delivering innovative IT solutions. Enjoy a collaborative and inclusive workplace. Develop your leadership skills while contributing to a high-performing team. Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

On-site

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Access Management Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Access Management team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Access Management service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. Passwordless is the future of identity and authentication, which is why we, at Okta, have made it our goal to redefine how users authenticate to services. Devices are central to our mission. The Okta Verify app that facilitates passwordless authentication is available for iOS, Android, MacOS and Windows. Join our team! We’re building a world where Identity belongs to you. About The Role We’re looking for an Engineering Manager to lead the Client Foundations team. Operating under the larger Access Management group, the Client Foundations team supports our mission by building libraries, tooling, security and infrastructure for iOS, Android, MacOS and Windows platforms. The Client Foundation team is central to our success in this mission and ensures that we can ship innovation in a fast, reliable and secure manner. The Engineering Manager will be responsible for managing a team of software engineers that are domain experts in individual device platforms. What You’ll Be Doing At a high level, you’ll be managing your team’s goals, contributing to product strategy and helping to develop your employees. More specifically, you will - Collaborate cross-functionally and across teams, with responsibility for the product, team health, and customer satisfaction. Contribute to defining the strategic direction (product & technical) and roadmap for the team. Ensure technical leadership is being provided to the engineers on the team in terms of scalable and maintainable systems. Ensure a high-quality bar through testing and testing automation. Participate in and enable key team processes to organize & deliver key projects with high business impact. Build a team for the long term, including creating a collaborative working environment, recruitment, and developing existing talent. Drive career management discussions, including setting expectations and removing blockers, and feedback and coaching opportunities. Required Skills, Attitude and Knowledge: 3+ years managing engineering teams, balancing new feature/product development and maintaining existing features. Experience in stakeholder management, including alignment, prioritization, communication, and receiving and incorporating feedback. Demonstrated focus on delivering outcomes, balancing constraints and tight deadlines. 7-10 years of prior development experience with at least 4 years as Windows, iOS, or Android engineer. While this role is a people management one, you’ll still need to bring relevant technical experience to ensure sound technical decision-making. Experience and strong opinions on SDLC with testing automation & release orchestration using gating feature flags & configuration mgmt, and CI / CD platforms. Demonstrable knowledge of secure web development fundamentals, fault-tolerant systems, and knowledge of cloud technologies. Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies: Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Develops Talent: Developing people to meet both their career goals and the organization’s goals. Drives Results: Consistently achieving results, even under tough circumstances. Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. #BI-1 What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

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12.0 years

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Uttar Pradesh, India

On-site

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! A forward-thinking and experienced Senior Manager, ICX to lead a high-performing Tech support team focused on delivering world-class service for Adobe’s Products & solutions. This role blends technical support excellence with strategic sales alignment, creating a support culture that not only resolves issues but also drives customer value through education, engagement, and tailored solution recommendations. Key Responsibilities: Lead and develop a team of technical support staff driving exceptional customer experience for Individual & Business level for creative and digital experience products. Drive customer satisfaction by ensuring high-quality, timely, and effective resolution of customer issues. Champion a sales-aware attitude within the support culture—training teams to spot opportunities for product adoption, upsell, and cross-sell during technical interactions. Collaborate with GTM and Customer Success teams to uncover customer needs and provide valuable recommendations during the support touchpoint. Develop frameworks and playbooks for identifying and routing potential leads and expansion conversations to the appropriate teams. Defining and implementing support processes, workflows, and standard methodologies to improve operational efficiency. Establish and monitor critical metrics/service level agreements, using analytics to identify trends and areas for improvement. Act as a main contact for critical or sensitive customer issues, working alongside engineering and product teams for resolution. Collaborate cross-functionally with Product, Engineering to influence roadmap priorities - Champion voice-of-the-customer insights to drive product and service improvements. Recruit, mentor, and develop a high-performing team, fostering a culture of innovation, accountability, and continuous learning. Drive initiatives to scale support operations, including knowledge management, self-service tools, and automation. Define a long-term vision for intelligent, data-driven support, balancing human and AI-delivered service models. What You’ll Need to Succeed: Education: India: Graduate from a reputed UGC-recognized university or an equivalent global standard, preferably in Computer Science or related technical fields. Bachelor's degree or MBA or equivalent experience preferred. ITIL, Six Sigma, or support process certifications. Understanding of customer journey mapping and lifecycle engagement strategy Experience: +12 years proven experience in technical support, customer success & sales in service within a SaaS environment, including 5+ years in a leadership capacity leading in-house & outsourced Partners. Experience driving business impact through support—leveraging upsell, cross-sell, and product adoption strategies. Collaboration skills and experience working cross-functionally with Go to market, Product, and Engineering teams. Excellent leadership, coaching, and change management skills. Outstanding leadership, critical thinking, and organisational change skills. Ø Technical Skills: Familiarity with Adobe product suites (Adobe Experience Cloud, Creative Cloud, or Document Cloud) is a plus. Familiarity with Windows, iOS, Android, and MacOS environments. Ø Soft Skills: Comfortable navigating ambiguity, prioritizing initiatives, and aligning support with long-term business goals. Proficient in communicating complex information clearly and confidently to both technical and non-technical collaborators. Adept at establishing relationships across departments and influencing outcomes without direct authority. Adopts change and drives adoption through effective change management practices. Deeply invested in delivering exceptional customer experiences that build trust and loyalty. Success Measures - Critical Metrics Unified Satisfaction (Inline Survey) ICX Transfer Rate Conversation Time Conversion rate Revenue\ ARR CPH Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

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0 years

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Hyderabad, Telangana, India

On-site

Please find the Job Description for EDR : 1. -Good working knowledge of EDR solutions such as MDATP, FireEye, CrowdStrike Falcon, Carbon Black. 2. -Must be well-versed with Operating System concepts i.e. Windows/Linux/MacOS 3. -Ability to distinguish between False Positives and False Negatives detections with respect to logs available. 4. -Good Exposure to OSINT tools, sandboxing, encoding-decoding techniques for independent investigation. 5. -Must be able to Investigate and Triage EDR related alerts with an ability to share detailed investigation reports to clients within SLA. 6. -Knowledge of Cyber kill chain and MITRE ATT&CK techniques and tactics used by adversary to evade detection. 7. -Awareness of various stages of Incident Response which involves in-depth analysis and RCA submission on security incidents. 8. -Good understanding of Malware Analysis i.e. static and dynamic and its variants. 9. -Exposure to adversary simulation and red teaming tools such as Caldera, PowerShell Empire, Cactus Torch 10. -Understanding of Database language i.e. KQL is a Plus. 11. -Understanding of Network Security concepts and popular encryption standards. 12. -Excellent communication skills for cross-group and interpersonal skills with ability to articulate business need for detection improvements. 13. -Exposure to reverse engineering of malware samples is a plus. 14. -Certification in OSCP, OSCE, GREM, GCIH, GCFA will be highly preferred. ***Willing to work in rotational shift timings.// To be added if required. Show more Show less

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2.0 - 5.0 years

3 - 6 Lacs

Mumbai, Pinnacle House 604

Hybrid

About the Role: We are looking for a proactive and detail-oriented Systems Administrator IT Operations to join our team in Mumbai. In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end-user devices, and maintaining a secure and efficient IT environment. Key Responsibilities: Work Mode: Hybrid (Minimum 3 days/week from office) Were looking for a skilled IT System Admin with a strong hands-on approach to: Laptop/Desktop Support Troubleshooting on Mac & Windows systems Expertise with macOS, device setup, and system-level support Support for Microsoft Office and general application issues Basic Network Support Diagnosing connectivity and system access issues Handling basic networking tasks Bonus: Basic understanding of DevOps concepts is a plus! Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks. Manage laptop provisioning, software installation, upgrades, and maintenance. Handle user access management onboarding, offboarding, and role-based access control across systems and tools. Provide support for both Mumbai and Bangalore offices (~1000 users across locations). Support remote teams as well.. Review IT infrastructure and provide improvement recommendations following best practices. Administer both Mac & Windows systems. Perform network administration and troubleshooting. Manage basic email and endpoint security administration. Handle laptop/ desktop/printer setup and maintenance. Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes. Support end-user requests for application installation and issue resolution. Maintain and update service desk tickets and incident logs. Conduct quarterly checkpoint reviews to assess work and adjust scope of work as needed. Maintain accurate IT asset inventory including hardware and software licenses. Work with vendors for hardware procurement, licensing, and support. Ensure compliance with IT policies, audits, and data security protocols. Requirements: Bachelors degree in Computer Science, IT, or related field. Minimum 2 years of experience in IT operations or system administration. Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security. Experience with network configuration, firewalls, VPNs, and IT security. Familiarity with IT ticketing and asset management platforms. Excellent communication and multitasking abilities. Devops is Plus Good to Have: Experience with identity and access management tools (e.g., Okta, Azure AD, Google Workspace Admin). Familiarity with scripting (e.g., PowerShell, Bash) for automation and system management. Exposure to cloud environments such as AWS, GCP, or Azure.

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3.0 years

0 - 0 Lacs

Hyderābād

Remote

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

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0 years

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Hyderābād

On-site

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job; there's no telling what you could accomplish. As a security engineer in Retail Engineering, you'll be responsible for securing the Apple Online Store and flagship retail stores, through to business-critical backend customer and payment systems. Along the way you'll be expected to grasp the security implications of emerging technologies such as machine learning and cloud. Description - Perform threat models and architecture reviews of complex projects - Conduct penetration testing against a wide variety of technologies. Ability to communicate these findings in high-quality reports and presentations - Provide guidance and education to partnering teams - Build relationships, influence and improve security culture via various initiatives (presentations, training, etc) - Participate in, or lead Red Team operations against large organizations within Apple - Support partnering blue teams in responding to threats and enhancing detections - Develop tooling to support primary responsibilities - Deliver security campaigns and initiatives to improve the security posture of the organization Minimum Qualifications Experience performing threat models or architecture reviews Strong ability to penetration test application, infrastructure and cloud environments. Strong understanding of fundamental networking and security concepts Programming/scripting skills, and ability to read and audit various programming languages, (Go, Java, JavaScript, Python etc) Proficiency in MacOS and other Unix based systems Knowledge of cloud architecture and security Preferred Qualifications BSc in Computer Science or equivalent OSCP or OSWE certification Experience with CTFs or hacking labs Experience securing and pentesting mobile applications Experience participating in or leading red teams or similar offensive security engagements Publications, security research, bug bounties or CVEs are highly regarded Experience presenting to technical and non technical audiences Passion for information security Ability and motivation to learn new skills, concepts and technologies Excellent written and verbal communication skills Ability to take ownership of security problems, and drive remediation to competition Self-motivated, able to work individually and as part of a global team Ability to grasp large sophisticated systems and context-switch when needed Ability and willingness to work both from the office and from home Some international travel may be required Submit CV

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3.0 years

0 - 0 Lacs

Farīdābād

Remote

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

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12.0 years

0 - 2 Lacs

Gurgaon

On-site

Job ID: 1162 Location: Fully On-Site, Gurgaon, Haryana, IN Job Family: Digital and Information Technology Job Type: Permanent Employment Type: Full Time About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose IT India EUS Lead will join a highly skilled IND IT EUS team in managing India EUS team. IT EUS leads oversees IT hardware management, implementation, and maintenance of all end user support devices like AV, laptops, consumables etc. They manage and direct a team of skilled professionals who plan, implement, and maintain the organization’s IT India EUS devices. An IT EUS lead for end-user devices is responsible for the overall management and support of the devices and peripherals used by employees. This includes everything from desktop computers and laptops to mobile devices and printers. The role involves designing, implementing, and managing the end-user computing platform, as well as providing ongoing support and troubleshooting Key Responsibilities Primary and Secondary duties: Managing end-user devices and peripheral equipment, including deployment, configuration, and maintenance. Analyze IT EUS business needs and opportunities for improvement. Providing technical support to end-users, including troubleshooting, problem resolution, and training. Collaboration: Working with other IT teams, such as infrastructure and application development, to ensure a seamless end-user experience. Communication: Keeping end-users informed about technology changes and updates. Managing the budget for end-user computing equipment and services. Develop new user-facing features Ensuring that end-user computing services are cost-effective and provide a high return on investment. Capability to identify new technology led to solutions to deliver business benefits. Continuously scan the external environment to identify suitable technology trends, best in class IT led solutions in the industry Collaborate with other team members and stakeholders Adhere to prescribed development systems, processes procedures and ensure efficient, effective, high-quality delivery Contribute to growing team members, building a strong cohesive team; provide guidance, mentorship Communicate effectively with all stakeholders Perform tasks as specified by the Delivery Lead/Engineering Lead Other related duties as required Experience Required Essential experience and skills 12-15 years of experience including the following Key Skills: Proficiency in managing various devices, including desktops, laptops, mobile devices (iOS, Android), and related EUS team with 8+ years of experience. In-depth knowledge of Windows, macOS, and sometimes Linux Deep understanding of Active Directory and Azure AD to maintain security policies. Basic understanding of troubleshooting connectivity issues (LAN/WAN/Wi-Fi/VPN). Knowledge of endpoint protection, MFA, encryption, and data privacy compliance. Management & Leadership Skills Team Leadership: Ability to lead and develop a team of IT support professionals. Global Management- Should have experience working with global teams and work on global projects. Vendor Management: Managing third-party support contracts and vendor SLAs. Project Management: Planning and executing IT projects, such as hardware refreshes or system rollouts. Budget Management: Understanding of budgets and expense management. Preferred Qualifications Education/Qualifications: B.E. / B. Tech. / MCA / M.Sc – Computer Science or Equivalent MBA / PGDM will be an add-on What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off

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