ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. What we're looking for: We're looking for a data-driven Senior Product Operations Analysr, ideally with experience in Consulting, Operations, Finance, or Technology. In this role you'll become a key member of Tide's Savings & Investment Operations and work with teams from across the company - including Product, Tech, Member Support, Financial Crime, Finance - as well as our partners and Tide Members. As a Senior Product Operations Analyst at Tide you'll join an ambitious team of highly motivated, talented Tideans who love to collaborate, and are driven by helping people achieve their business ambitions. We live and breathe our values, which are to put our members first, work as one team and be data driven. As a Senior Product Operations Analyst you'll be: Supporting Product Owners to manage cross functional technical projects Engaging with external partners to agree on SLAs and performance Interacting with VP/SVP level and presenting research to internal and external audiences Acting as the voice of the customer and providing Level 3 support to member support. Providing support to the rest of Operations worldwide. Guiding the operations community towards constant improvement What makes you a great fit: You have at least 3 years of work experience in finance, consulting, technology or operations You have work experience in the Payments landscape and know the financial market in India. You have knowledge around payments settlements and various regulatory guidelines involved in transactional flow You are organised – can deliver complex projects spanning multiple work streams and functional areas You are experienced with Jira and Confluence, and familiar with customer ticketing systems. You have basic understanding on how Card Manufacturing partners and Card Logistics providers. You are responsible – we need to be able to trust you to own projects with minimal oversight, but to bring in help when needed You are proactive – you'll need to enjoy the challenge of continuously improving processes and always be on the hunt for the next problem that needs to be fixed! You have to have a strong attention to detail – you need a sixth sense for when things don't look right and the conviction to investigate whether it's a larger problem! You have excellent written and verbal communication skills in English – you'll be explaining the root causes of problems to management and working with providers to get to the bottom of problems You are resilient – you're willing to spend the time it takes to discover where a problem lies and not stop until it's solved You are customer-focused and a team player What you'll get in return: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Share Options TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE As a Member Success Executive, you will be: A part of the "account farming" team, responsible for nurturing member relationships post-sale. Focused on achieving targets related to Tide account activations as the primary objective of the farming team. Engaging with existing members through calls, building rapport, understanding their businesses, and upselling relevant products or services to help them thrive. Collaborating cross-functionally with other departments to understand upcoming product launches and effectively pitch them to our members. Independently sourcing leads that you identify as having potential to generate revenue. Getting to know leads/prospective members and their business plans, recommending relevant products and services to support their growth. Comfortable with cold calls, emails, and outreach, requiring minimal coaching in these areas. Spending time coaching members through the setup process and providing support wherever needed, offering a 5-star service as you welcome them to Tide. WHAT WE ARE LOOKING FOR Tide is seeking a Member Success Executive (Tele-Sales Executive) who is target-oriented and passionate about aiding small businesses. Thriving in a fast-paced, ever-changing environment excites you, along with a keen interest in the fintech industry and its efforts to save small business owners time and money. You'll be focused on targets and confident in handling objections to achieve revenue goals. Additionally, you'll possess an excellent telephone manner, be outgoing, and thrive in a close-knit team environment. With excellent commercial awareness, you'll continually seek new revenue-generating opportunities. Passion, drive, and enthusiasm are a must. You will also be: Passionate, driven, with a can-do attitude and a positive outlook. Possessing 1-3 years' experience in tele-sales roles, focusing on revenue generation, preferably within the FinTech or digital banking sector. Demonstrating excellent written and spoken English and Hindi language skills. Having previous customer service or tele-sales experience. Focused on revenue and capable of up-selling to prospective members. Target-driven. Comfortable with constant change and shifting priorities. A troubleshooter with a member-first mentality. A team player able to complete ad-hoc tasks. Incredibly self-motivated and conscientious, aiming to make a real difference to the business. Able to listen, learn, and adapt to feedback. Having knowledge of compliance, KYC, AML, and associated regulations. Possibly having previous experience working with a Fintech or digital bank. WHAT YOU WILL GET IN RETURN Competitive Salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE As a Member Success Executive, you will be: A part of the "account farming" team, responsible for nurturing member relationships post-sale. Focused on achieving targets related to Tide account activations as the primary objective of the farming team. Engaging with existing members through calls, building rapport, understanding their businesses, and upselling relevant products or services to help them thrive. Collaborating cross-functionally with other departments to understand upcoming product launches and effectively pitch them to our members. Independently sourcing leads that you identify as having potential to generate revenue. Getting to know leads/prospective members and their business plans, recommending relevant products and services to support their growth. Comfortable with cold calls, emails, and outreach, requiring minimal coaching in these areas. Spending time coaching members through the setup process and providing support wherever needed, offering a 5-star service as you welcome them to Tide. WHAT WE ARE LOOKING FOR Tide is seeking a Member Success Executive (Tele-Sales Executive) who is target-oriented and passionate about aiding small businesses. Thriving in a fast-paced, ever-changing environment excites you, along with a keen interest in the fintech industry and its efforts to save small business owners time and money. You'll be focused on targets and confident in handling objections to achieve revenue goals. Additionally, you'll possess an excellent telephone manner, be outgoing, and thrive in a close-knit team environment. With excellent commercial awareness, you'll continually seek new revenue-generating opportunities. Passion, drive, and enthusiasm are a must. You will also be: Passionate, driven, with a can-do attitude and a positive outlook. Possessing 1-3 years' experience in tele-sales roles, focusing on revenue generation, preferably within the FinTech or digital banking sector. Demonstrating excellent written and spoken English and Hindi language skills. Having previous customer service or tele-sales experience. Focused on revenue and capable of up-selling to prospective members. Target-driven. Comfortable with constant change and shifting priorities. A troubleshooter with a member-first mentality. A team player able to complete ad-hoc tasks. Incredibly self-motivated and conscientious, aiming to make a real difference to the business. Able to listen, learn, and adapt to feedback. Having knowledge of compliance, KYC, AML, and associated regulations. Possibly having previous experience working with a Fintech or digital bank. WHAT YOU WILL GET IN RETURN Competitive Salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: The Threat Detection & Response team in Tide focuses on protecting the company by building a robust detection and automation platform. We're proactive in our defense, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape. ABOUT THE ROLE: As a Threat Detection Engineer, you'll be: Implementing the strategic vision for threat detection, taking ownership of the detection and response life cycle. Hands-on with the SIEM; from creating log parsers for in-house web apps to visualizing data Looker dashboards. Creating security automations and playbooks to automate mundane tasks; from data enrichment to automatically removing phishing emails from employee mailboxes. We want you to run with the "anything is possible" mantra. Continuously hunting for sophisticated threats across our infrastructure, leveraging threat intelligence and innovative detection techniques to stay ahead of attackers. You'll monitor and respond to threats across AWS, GCP, internal applications, and employee endpoints (Windows, macOS). Responsible for ensuring good quality detections which align with our standards and best practices . Identifying opportunities to build or enhance internal tools that streamline threat detection processes, improve data visibility, and increase response efficiency. WHAT WE ARE LOOKING FOR: Strong knowledge with one of the following: Splunk, Chronicle, Panther. Strong understanding of modern attack and defense techniques which apply to Cloud (AWS, GCP), SaaS (such as Google Workspace and Okta) and desktop (Windows and macOS) environments. Passion for passing on knowledge to fellow colleagues. Hands-on attitude and the ability to drive solutions to completion. Strong experience in security automation, from writing scripts to creating end-to-end automated workflows. Familiarity with SOAR platforms and automating threat detection and response tasks. Excellent spoken and written communication skills. Experience with writing automation and scripts; bonus points if you have a repository to show-case your work. WHAT YOU'LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NN1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM Tide is seeking an exceptional Senior Visual Designer to join our team Experience Foundations. Experience Foundations, focused on evolving our global platform's end-to-end user experiences to drive greater member value and a clear differentiated experience focused on solving the most important problems for micro, small & medium enterprises. As a senior designer in the design system team, you get to work on building a world class connected experience across the organisation. We want someone who is excited to join a rapidly growing scale up, reimagining our visual look and feel of the app and leading the future of our brand. ABOUT THE ROLE Develop high-quality visual assets such as illustrations, animations, and graphics to enhance the user interface. Create visually stunning and cohesive design systems, including style guides, typography, iconography, and color palettes. Ensure all digital assets are aligned with the brand's identity, tone, and style. Design user interfaces for web and mobile applications, ensuring they are intuitive, user-friendly, and visually appealing. Create wireframes, mockups, prototypes, and final design assets to communicate design ideas effectively. Optimize UI designs for responsiveness and usability across various screen sizes and devices. WHAT WE ARE LOOKING FOR We're looking for a bright, talented Visual Designer who is passionate about brilliant customer and brand experiences, and knows how to make them happen. The impact and scope of this role are huge, and you'll be a key contributor to our continued success as we shape the future of our financial platform for Small & Medium-sized Enterprises. Technical Skills: 5+ years of experience in visual design, graphic design, UI design, or a related field, with a strong portfolio demonstrating expertise in designing digital products. Proficiency in design tools such as Adobe Creative Suite, Figma, and/or other industry-standard software. Good understanding of HTML/CSS and front-end frameworks (a plus). Experience with motion design and prototyping tools (e.g., After Effects, Principle) is preferred. Experience working in/with design systems Core Competencies: Exceptional visual design skills with a keen eye for detail, composition, and aesthetics. Strong problem-solving abilities and an analytical mindset. Excellent communication skills, with the ability to articulate design concepts and decisions to stakeholders. Soft Skills: Leadership qualities with the ability to mentor and guide team members. A proactive, self-motivated attitude with a focus on collaboration and teamwork. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM The Information Security Risk team is a 2nd line of defence (2LOD) team that manages Tide's information security governance, risk & compliance programme. As part of the wider Risk & Compliance team, the Infosec Risk team works closely with 1LOD control owners such as the Infosec, IT and Cloud teams, in order to ensure continued compliance and risk management. ABOUT THE ROLE As Information Security Risk Manager you'll be: Managing information security risk in accordance with Tide's global Risk Management Framework. Managing Tide's Information Security Management System (ISMS). Working with 1LOD stakeholders across the business in order to deliver risk mitigation initiatives Ensuring alignment with industry recognised information security control frameworks and standards, such as ISO 27001, PCI DSS, NIST CSF. Conducting information security risk assessments and control oversight. Defining and measuring key risk indicators and ISMS performance metrics. Creating data driven GRC reporting and delivering to senior management. Facilitating external audit requirements, and working with stakeholders across 1LOD and 3LOD to close information security audit findings. Reinforcing a strong security culture throughout the business. Ensuring Tide's compliance with applicable regulatory requirements, and keeping abreast of new regulatory and compliance developments. WHAT WE ARE LOOKING FOR We are looking for an information security expert with a great eye for information security risk reduction and continual improvement opportunities. You'll join an ambitious team of highly motivated GRC specialists, who interface with all areas of the business in order to identify and manage risk at Tidel. The ideal candidate will have: At least 7 years experience in an information security GRC role . Experience managing and leading cross-functional projects. Excellent communication and stakeholder management skills. Experience in a financially regulated environment – preferably in technology-driven & scale-up environments or consulting & audit environments. Good technical knowledge in the field of information security. Experience oversighting information security controls in a modern corporate environment (cloud-based, infrastructure-as-code, zero trust). Experience implementing and/or managing an ISMS in accordance with ISO 27001:2022. Familiarity with common security and GRC tooling. WHAT YOU'LL GET IN RETURN Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-AC1 #LI-Hybrid TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE: As part of the team, you will be responsible for building and running the data pipelines and services that are required to support business functions/reports/dashboard.. We are heavily dependent on BigQuery/Snowflake, Airflow, Stitch/ Fivetran, DBT, Tableau/Looker for our business intelligence and embrace AWS with some GCP. As a Data Engineer you'll be: Developing end to end ETL/ELT Pipeline working with Data Analysts of business Function. Designing, developing, and implementing scalable, automated processes for data extraction, processing, and analysis in a Data Mesh architecture Mentoring Fother Junior Engineers in the Team Be a "go-to" expert for data technologies and solutions Ability to provide on the ground troubleshooting and diagnosis to architecture and design challenges Troubleshooting and resolving technical issues as they arise Looking for ways of improving both what and how data pipelines are delivered by the department Translating business requirements into technical requirements, such as entities that need to be modelled, DBT models that need to be build, timings, tests and reports Owning the delivery of data models and reports end to end Perform exploratory data analysis in order to identify data quality issues early in the process and implement tests to ensure prevent them in the future Working with Data Analysts to ensure that all data feeds are optimised and available at the required times. This can include Change Capture, Change Data Control and other "delta loading" approaches Discovering, transforming, testing, deploying and documenting data sources Applying, help defining, and championing data warehouse governance: data quality, testing, coding best practices, and peer review Building Looker Dashboard for use cases if required WHAT WE ARE LOOKING FOR: You have 3+ years of extensive development experience using snowflake or similar data warehouse technology You have working experience with DBT and other technologies of the modern data stack, such as Snowflake, Apache Airflow, Fivetran, AWS, Git ,Looker You have experience in agile processes, such as SCRUM You have extensive experience in writing advanced SQL statements and performance tuning them You have experience in Data Ingestion techniques using custom or SAAS tool like Fivetran You have experience in data modelling and can optimize existing/new data models You have experience in data mining, data warehouse solutions, and ETL, and using databases in a business environment with large-scale, complex datasets You have experience architecting analytical databases (in Data Mesh architecture) is added advantage You have experience working in agile cross-functional delivery team You have high development standards, especially for code quality, code reviews, unit testing, continuous integration and deployment You have strong technical documentation skills and the ability to be clear and precise with business users You have business-level of English and good communication skills You have basic understanding of various systems across the AWS platform ( Good to have ) Preferably, you have worked in a digitally native company, ideally fintech Experience with python, governance tool (e.g. Atlan, Alation, Collibra) or data quality tool (e.g. Great Expectations, Monte Carlo, Soda) will be added advantage Our Tech Stack: DBT Snowflake Airflow Fivetran SQL Looker WHAT YOU'LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you'll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NN1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. What we're looking for: As a Senior Reconciliations Control Manager , you'll play a pivotal role in building and enhancing our reconciliation framework. This is a high-impact individual contributor role that demands strategic thinking, regulatory alignment, and a deep understanding of global payment flows and reconciliation practices. You'll lead and own key reconciliation initiatives—designing scalable processes, driving automation, and ensuring our systems meet regulatory and safeguarding standards. Your focus will be on building for the future: solving complex reconciliation challenges, embedding risk mitigation strategies, and partnering cross-functionally to support new product launches and infrastructure enhancements. Your day-to-day responsibilities would include: Designing and enhancing strategic reconciliation processes to support new and existing products, ensuring alignment with regulatory and safeguarding requirements across the UK, EU, and India. Driving reconciliation transformation initiatives—from gap assessments and root cause analysis to full implementation of new workflows, system improvements, and automation strategies. Owning the reconciliation impact of change—collaborating with cross-functional teams to support system migrations, payment flow updates, and regulatory shifts (e.g., ISO 20022 migration). Identifying and mitigating reconciliation risks by proactively assessing new product flows, transaction types, and operational changes. Implementing sustainable solutions to known reconciliation issues, embedding improvements that increase accuracy, efficiency, and control. Leading strategic investigations into recurring or complex breaks, proposing and executing long-term resolutions that reduce operational overhead. Ensuring regulatory and internal policy compliance, validating reconciliation coverage and controls across safeguarding, e-money, and payment services. Creating clear documentation, dashboards, and materials to support stakeholder visibility, audit readiness, and cross-team understanding. Partnering with Product, Engineering, Operations, and Compliance to embed reconciliation requirements into end-to-end journeys and upcoming launches. Championing best practices in reconciliation design, helping define what "excellent" looks like in process integrity, automation, and exception handling. What makes you a great fit: 7–10 years of experience in Reconciliation, Risk, or Control roles within a FinTech or financial services environment. Strong understanding of global payment flows (SEPA, FPS, BACS, SWIFT, UPI etc.) and how they translate into reconciliation and settlement logic. Proven experience designing reconciliation processes aligned with regulatory frameworks (including safeguarding and e-money). Excellent analytical and problem-solving skills with the ability to translate complex issues into actionable plans. Demonstrated success in process improvement, automation, or system implementation within the reconciliation space. Familiarity with reconciliation tools (e.g. AutoRek) and working with APIs, data structures, or custom integrations. Strong written and verbal communication skills, with confidence in influencing stakeholders and documenting key processes. Highly organised, detail-oriented, and capable of managing strategic projects independently in a fast-paced environment. Comfortable working across teams and functions with minimal oversight—proactive, curious, and execution-focused. Track record of successful process redesign, automation, system change management and stakeholder enablement through tools or training. Our Tech Stack (You don't have to excel in all, but willing to learn them): Excel AutoRek or another Reconciliation tool Familiar with Google applications e.g G-Drive, G-sheets, G-meet etc. Jira What you'll get in return: Competitive Salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE: As part of the team, you will be responsible for building and running the data pipelines and services that are required to support business functions/reports/dashboard.. We are heavily dependent on BigQuery/Snowflake, Airflow, Stitch/ Fivetran, DBT, Tableau/Looker for our business intelligence and embrace AWS with some GCP. As a Data Engineer you'll be: Developing end to end ETL/ELT Pipeline working with Data Analysts of business Function. Designing, developing, and implementing scalable, automated processes for data extraction, processing, and analysis in a Data Mesh architecture Mentoring Fother Junior Engineers in the Team Be a "go-to" expert for data technologies and solutions Ability to provide on the ground troubleshooting and diagnosis to architecture and design challenges Troubleshooting and resolving technical issues as they arise Looking for ways of improving both what and how data pipelines are delivered by the department Translating business requirements into technical requirements, such as entities that need to be modelled, DBT models that need to be build, timings, tests and reports Owning the delivery of data models and reports end to end Perform exploratory data analysis in order to identify data quality issues early in the process and implement tests to ensure prevent them in the future Working with Data Analysts to ensure that all data feeds are optimised and available at the required times. This can include Change Capture, Change Data Control and other "delta loading" approaches Discovering, transforming, testing, deploying and documenting data sources Applying, help defining, and championing data warehouse governance: data quality, testing, coding best practices, and peer review Building Looker Dashboard for use cases if required WHAT WE ARE LOOKING FOR: You have 3+ years of extensive development experience using snowflake or similar data warehouse technology You have working experience with DBT and other technologies of the modern data stack, such as Snowflake, Apache Airflow, Fivetran, AWS, Git ,Looker You have experience in agile processes, such as SCRUM You have extensive experience in writing advanced SQL statements and performance tuning them You have experience in Data Ingestion techniques using custom or SAAS tool like Fivetran You have experience in data modelling and can optimize existing/new data models You have experience in data mining, data warehouse solutions, and ETL, and using databases in a business environment with large-scale, complex datasets You have experience architecting analytical databases (in Data Mesh architecture) is added advantage You have experience working in agile cross-functional delivery team You have high development standards, especially for code quality, code reviews, unit testing, continuous integration and deployment You have strong technical documentation skills and the ability to be clear and precise with business users You have business-level of English and good communication skills You have basic understanding of various systems across the AWS platform ( Good to have ) Preferably, you have worked in a digitally native company, ideally fintech Experience with python, governance tool (e.g. Atlan, Alation, Collibra) or data quality tool (e.g. Great Expectations, Monte Carlo, Soda) will be added advantage Our Tech Stack: DBT Snowflake Airflow Fivetran SQL Looker WHAT YOU'LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you'll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NN1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM Tide is seeking an exceptional Senior Visual Designer to join our team Experience Foundations. Experience Foundations, focused on evolving our global platform's end-to-end user experiences to drive greater member value and a clear differentiated experience focused on solving the most important problems for micro, small & medium enterprises. As a senior designer in the design system team, you get to work on building a world class connected experience across the organisation. We want someone who is excited to join a rapidly growing scale up, reimagining our visual look and feel of the app and leading the future of our brand. ABOUT THE ROLE Develop high-quality visual assets such as illustrations, animations, and graphics to enhance the user interface. Create visually stunning and cohesive design systems, including style guides, typography, iconography, and color palettes. Ensure all digital assets are aligned with the brand's identity, tone, and style. Design user interfaces for web and mobile applications, ensuring they are intuitive, user-friendly, and visually appealing. Create wireframes, mockups, prototypes, and final design assets to communicate design ideas effectively. Optimize UI designs for responsiveness and usability across various screen sizes and devices. WHAT WE ARE LOOKING FOR We're looking for a bright, talented Visual Designer who is passionate about brilliant customer and brand experiences, and knows how to make them happen. The impact and scope of this role are huge, and you'll be a key contributor to our continued success as we shape the future of our financial platform for Small & Medium-sized Enterprises. Technical Skills: 5+ years of experience in visual design, graphic design, UI design, or a related field, with a strong portfolio demonstrating expertise in designing digital products. Proficiency in design tools such as Adobe Creative Suite, Figma, and/or other industry-standard software. Good understanding of HTML/CSS and front-end frameworks (a plus). Experience with motion design and prototyping tools (e.g., After Effects, Principle) is preferred. Experience working in/with design systems Core Competencies: Exceptional visual design skills with a keen eye for detail, composition, and aesthetics. Strong problem-solving abilities and an analytical mindset. Excellent communication skills, with the ability to articulate design concepts and decisions to stakeholders. Soft Skills: Leadership qualities with the ability to mentor and guide team members. A proactive, self-motivated attitude with a focus on collaboration and teamwork. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE: As part of the team, you will be responsible for building and running the data pipelines and services that are required to support business functions/reports/dashboard.. We are heavily dependent on BigQuery/Snowflake, Airflow, Stitch/ Fivetran, DBT, Tableau/Looker for our business intelligence and embrace AWS with some GCP. As a Data Engineer you'll be: Developing end to end ETL/ELT Pipeline working with Data Analysts of business Function. Designing, developing, and implementing scalable, automated processes for data extraction, processing, and analysis in a Data Mesh architecture Mentoring Fother Junior Engineers in the Team Be a "go-to" expert for data technologies and solutions Ability to provide on the ground troubleshooting and diagnosis to architecture and design challenges Troubleshooting and resolving technical issues as they arise Looking for ways of improving both what and how data pipelines are delivered by the department Translating business requirements into technical requirements, such as entities that need to be modelled, DBT models that need to be build, timings, tests and reports Owning the delivery of data models and reports end to end Perform exploratory data analysis in order to identify data quality issues early in the process and implement tests to ensure prevent them in the future Working with Data Analysts to ensure that all data feeds are optimised and available at the required times. This can include Change Capture, Change Data Control and other "delta loading" approaches Discovering, transforming, testing, deploying and documenting data sources Applying, help defining, and championing data warehouse governance: data quality, testing, coding best practices, and peer review Building Looker Dashboard for use cases if required WHAT WE ARE LOOKING FOR: You have 3+ years of extensive development experience using snowflake or similar data warehouse technology You have working experience with DBT and other technologies of the modern data stack, such as Snowflake, Apache Airflow, Fivetran, AWS, Git ,Looker You have experience in agile processes, such as SCRUM You have extensive experience in writing advanced SQL statements and performance tuning them You have experience in Data Ingestion techniques using custom or SAAS tool like Fivetran You have experience in data modelling and can optimize existing/new data models You have experience in data mining, data warehouse solutions, and ETL, and using databases in a business environment with large-scale, complex datasets You have experience architecting analytical databases (in Data Mesh architecture) is added advantage You have experience working in agile cross-functional delivery team You have high development standards, especially for code quality, code reviews, unit testing, continuous integration and deployment You have strong technical documentation skills and the ability to be clear and precise with business users You have business-level of English and good communication skills You have basic understanding of various systems across the AWS platform ( Good to have ) Preferably, you have worked in a digitally native company, ideally fintech Experience with python, governance tool (e.g. Atlan, Alation, Collibra) or data quality tool (e.g. Great Expectations, Monte Carlo, Soda) will be added advantage Our Tech Stack: DBT Snowflake Airflow Fivetran SQL Looker WHAT YOU'LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you'll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NN1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About Tide At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About the team The Tide design team is integrated into a number of internal mission teams called Speedboats that aim to solve the most critical member problems. These speedboats are made up of Product managers, Engineers, UX Writers, UX Researchers, Data analysts and Marketing. Working in a collaborative way to discover, define and deliver value to our members in a continuous delivery process. Cross collaboration between speedboats is essential to ensure member journeys are seamless and well connected experiences. About the role You'll work collaboratively with a number of Product Managers, Technical Owners and senior stakeholders of a domain area to define strategic objectives and goals, in order to: Identify & prioritise product roadmap initiatives within a business area to define the biggest opportunities for Tide and its members De-risk these initiatives by working closely with research, product and engineering to best understand the problem to solve, building significant customer value Define how outcomes will be measured, success metrics and expected impact You'll drive the implementation of strategic initiatives, in order to: Deliver well considered, tested and validated outcomes that can be delivered in incremental ways, constantly bringing value to members Partnering with Product Engineering to ensure delivery is aligned with the vision Promote and continuously improve the ways of working to ensure quality experiences are deliver to our members Monitor customer impact and operational success, pivoting where needed in order to achieve desired outcomes You'll champion Design practices effectively to stakeholders at all levels at Tide, which will: Promote the value of Design thinking across Tide Encourage all members of your speedboat to engage and adopt a member-centric approach Showcase the talent, capabilities and achievements of the team in meeting Tide's strategic objectives You'll lead and mentor a small team of Product designers in different geographies across the globe, in order to: Create and grow a high-performing team that can use a variety of design methods to achieve brilliant results Lead and mentor the team to provide inspiration, and support Provide clear career development that have actionable goals to develop talent Maintain and promote a culture of continuous improvement and collaboration across the team What we are looking for Minimum 7 years of relevant experience in a comparable UX Design or Product Design role, ideally with scale up / start up experience in a SaaS company Led a small Product Design Squad or played a key role in the design of world-class product design and launch in a fast-growing company before In-depth knowledge of Product Design methodologies - esp. Design Thinking - across the full range of user-centred design activities Ability to simplify objectives and projects to deliver in the most efficient and high quality way, working closely with Product Management and Engineering to define product strategy and OKRs Proficiency in leading design reviews and the use of design tools such as Figma Experience in user testing and research methodologies Experience of working in an agile scale-up environment and comfortable with ambiguity Being data-driven in your approach, with experience of using tools like Looker, Heap, GA, Hotjar or similar to inform your design What you'll get in return: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves Tidean Ways of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: You'll be joining a passionate and agile quality engineering team dedicated to delivering reliable and seamless software experiences. We thrive on collaboration, continuous learning, and innovation to help drive the success of our products and delight our users. ABOUT THE ROLE: As QA Engineer you will: Design, develop, and execute robust automated and manual test cases to ensure software quality and reliability. Collaborate closely with developers, product managers, and QA teams to define test strategies and acceptance criteria. Develop and maintain automation frameworks using JavaScript - Cypress and Flutter using Patrol for both web and mobile applications. Drive end-to-end (E2E) testing efforts to validate complex user workflows and system integrations. Integrate automated tests into CI/CD pipelines to support continuous delivery and rapid releases. Participate actively in Agile ceremonies, providing quality insights and feedback. Contribute to improving team testing practices and standards. Identify areas for process improvement and implement best practices in automation and quality assurance. WHAT WE ARE LOOKING FOR: The ideal candidate will have: Strong experience in both manual and automated testing with a proven track record of delivering high-quality software. Proficiency in JavaScript - Cypress for building and maintaining automation test suites. Solid experience with Flutter automation testing or any other mobile automation frameworks. Deep understanding of end-to-end (E2E) testing strategies and best practices. Familiarity working in Agile environments with active participation in sprint planning and retrospectives. Experience integrating automated tests into CI/CD pipelines. Skilled in identifying, analyzing, and troubleshooting complex defects. Excellent communication skills to collaborate effectively with cross-functional teams. Knowledge like Patrol mobile automation testing framework is a plus. Passion for continuous learning and process improvement in quality assurance. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: You'll be joining a passionate and agile quality engineering team dedicated to delivering reliable and seamless software experiences. We thrive on collaboration, continuous learning, and innovation to help drive the success of our products and delight our users. ABOUT THE ROLE: As QA Engineer you will: Design, develop, and execute robust automated and manual test cases to ensure software quality and reliability. Collaborate closely with developers, product managers, and QA teams to define test strategies and acceptance criteria. Develop and maintain automation frameworks using JavaScript - Cypress and Flutter using Patrol for both web and mobile applications. Drive end-to-end (E2E) testing efforts to validate complex user workflows and system integrations. Integrate automated tests into CI/CD pipelines to support continuous delivery and rapid releases. Participate actively in Agile ceremonies, providing quality insights and feedback. Contribute to improving team testing practices and standards. Identify areas for process improvement and implement best practices in automation and quality assurance. WHAT WE ARE LOOKING FOR: The ideal candidate will have: Strong experience in both manual and automated testing with a proven track record of delivering high-quality software. Proficiency in JavaScript - Cypress for building and maintaining automation test suites. Solid experience with Flutter automation testing or any other mobile automation frameworks. Deep understanding of end-to-end (E2E) testing strategies and best practices. Familiarity working in Agile environments with active participation in sprint planning and retrospectives. Experience integrating automated tests into CI/CD pipelines. Skilled in identifying, analyzing, and troubleshooting complex defects. Excellent communication skills to collaborate effectively with cross-functional teams. Knowledge like Patrol mobile automation testing framework is a plus. Passion for continuous learning and process improvement in quality assurance. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: You'll be joining a passionate and agile quality engineering team dedicated to delivering reliable and seamless software experiences. We thrive on collaboration, continuous learning, and innovation to help drive the success of our products and delight our users. ABOUT THE ROLE: As QA Engineer you will: Design, develop, and execute robust automated and manual test cases to ensure software quality and reliability. Collaborate closely with developers, product managers, and QA teams to define test strategies and acceptance criteria. Develop and maintain automation frameworks using JavaScript - Cypress and Flutter using Patrol for both web and mobile applications. Drive end-to-end (E2E) testing efforts to validate complex user workflows and system integrations. Integrate automated tests into CI/CD pipelines to support continuous delivery and rapid releases. Participate actively in Agile ceremonies, providing quality insights and feedback. Contribute to improving team testing practices and standards. Identify areas for process improvement and implement best practices in automation and quality assurance. WHAT WE ARE LOOKING FOR: The ideal candidate will have: Strong experience in both manual and automated testing with a proven track record of delivering high-quality software. Proficiency in JavaScript - Cypress for building and maintaining automation test suites. Solid experience with Flutter automation testing or any other mobile automation frameworks. Deep understanding of end-to-end (E2E) testing strategies and best practices. Familiarity working in Agile environments with active participation in sprint planning and retrospectives. Experience integrating automated tests into CI/CD pipelines. Skilled in identifying, analyzing, and troubleshooting complex defects. Excellent communication skills to collaborate effectively with cross-functional teams. Knowledge like Patrol mobile automation testing framework is a plus. Passion for continuous learning and process improvement in quality assurance. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: You'll be joining a passionate and agile quality engineering team dedicated to delivering reliable and seamless software experiences. We thrive on collaboration, continuous learning, and innovation to help drive the success of our products and delight our users. ABOUT THE ROLE: As QA Engineer you will: Design, develop, and execute manual and automated test cases to ensure software quality. Collaborate with developers, product owners, and QA team members to identify, report, and resolve defects. Monitor test execution results and help improve test coverage and reliability. WHAT WE ARE LOOKING FOR: The ideal candidate will have: Experience with manual testing and writing detailed test cases. Hands-on experience in test automation using JavaScript and Cypress. Experience or interest in mobile automation testing is desirable. Basic knowledge or exposure to Flutter automation testing is a plus. Understanding of end-to-end (E2E) testing methodologies. Familiarity with Agile development processes and working in cross-functional teams. Strong problem-solving skills and attention to detail. Ability to communicate effectively and collaborate with developers and product owners. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM We are seeking a dedicated and detail-oriented analyst to join our growing and evolving Perpetual KYX team that sits within our First Line of Defence. In this role, you would be assisting in our battle against financial crime - to prevent money laundering, terrorist financing and other illicit financial activities. This would be achieved through the continual review and updating of member data in near real-time in order to provide ongoing data integrity and accurate risk management. This continuous CDD model involves dynamic monitoring of changes to member profiles by reviewing 'triggers' or 'alerts' that need verifying or updating due to discrepancies in the member profile based on numerous data sources. These triggers may be initiated by suspicious behaviour, a new entity designation, or a member amending identifying information. Through cross-platform research (e.g. Company's House, social media footprint, and transaction analysis), you'll complete a multitude of member-specific KYX-related analysis, perform Periodic and trigger alert reviews, wrongful type of entities reviews, nature of business analysis, along with close cooperation with different departments of the business. ABOUT THE ROLE Full account reviews (periodic and event-driven) Performing transactional reviews Maintaining the most up-to-date information for all existing members Communicating with members (written communication only) Operating with diverse data and documentation as part of the company's CDD and EDD processes Identifying areas of improvement that can result in an increase of efficiency and better member experience WHAT WE ARE LOOKING FOR You are good in taking initiative and be naturally inquisitive about KYX principles and processes You have 1+ year's work experience working in KYC/compliance, preferably in a highly regulated environment You have a clear understanding and application of the UK regulatory landscape You have strong understanding and experience of CDD and EDD processes You have similar work experience, preferably in the financial services You have previous experience working on Google sheets You have an analytical mind–able to digest large data sets and spot patterns and trends with ease You have exceptional English communication skills – written and verbal You have the ability to work well as part of a team; decisive; goal-oriented; proactive; able to adapt to different people and styles WHAT YOU WILL GET IN RETURN Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM The Recoveries Team works closely with internal investigation teams and all UK based financial institutions to ensure we make every effort to recover the proceeds of fraud and return them to victims. The team forms part of a newly established Reporting, Enforcement and Recoveries function, which is part of Tide's strategy to prevent and detect financial crime. ABOUT THE ROLE As a Recoveries Analyst, you will manage your own case load whilst meeting productivity and quality performance targets Maintain a high level of organisational skills and composure under pressure to efficiently handle tasks . You will be responsible for directly communicating with financial institutions to recover fraudulent funds. Review fraud reports received from external banks to ensure that the correct actions have been taken. You'll develop an in-depth understanding of different types of fraud" Work closely with internal and external stakeholders to coordinate recovery efforts. WHAT WE ARE LOOKING FOR A Minimum of 1+ Year of fraud / Investigation experience in the banking industry is a plus . Excellent communication and Interpersonal skills. Strong interest in fighting financial crime and recovering funds from other financial institutions in cases of fraud. Willing to work on weekends Problem solving skills and a willingness to share the solutions. WHAT YOU'LL GET IN RETURN Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About the role We're growing our Design System team at Tide, and so we're looking for a strong UX Designer/Product Designer to join a small team, and report to the Design Systems Lead. Flexing your full range of interaction, visual, and prototyping skills, you will create & lead initiatives that help elevate the overall experience for Tide members and improve how our product teams build day-to-day. You will be part of a team that ensures design quality across all facets of UI, illustration, motion, etc. You are a strong cross-functional partner having worked closely with Engineers & Product Managers, a great communicator, and above all, you approach problems holistically as a unified system. You are able to precisely articulate design rationale and present to diverse stakeholders from all across the company. You are able to foster partnerships and support broader product teams in applying the system around individual product constraints. As a Design System Designer you'll be involved in: Creating & maintaining the library components (primarily in Figma) and maintaining our documentation website Establish design standards and principles accompanying the design system for scalability, efficiency, and consistency Work with and support product designers by providing clear feedback on usage, conventions, and patterns and help create new components, and promote best practices Support development teams by ensuring components are built according to design and interaction specifications Work closely with brand teams to ensure brand vision is conveyed in the design system Evaluate and improve usability and accessibility of components, and be a champion for the user Occasionally conduct/participate in user research where relevant to the design system Bring new ideas to the table and define next-generation interfaces raising the bar of design at Tide What we are looking for 5+ years of experience working in Product teams as a Design System specialist You have a portfolio that shows design systems you have created or largely contributed to and 2+ years of experience working on design systems. Experience designing on multiple platforms (Web, iOS, Android, etc). You are a Figma power-user Excellent presentation and documentation skills Keen eye for visual design / Brand craft You enjoy socialising a design system across an internal organisation. You care about partnering and collaborating through documentation, office hours, and pairing up with fellow designers. You're passionate about creating inclusive & accessible products and have a good understanding of designing for accessibility Able to work independently as well as collaborate with diverse teams in a dynamic, rapid-growth environment. Comfortable working with virtual teams across multiple time zones and geographies You are an open communicator, able to accept and deliver feedback. You leave no stone unturned in your quest for delivery. Early adopter who enjoys staying current on technology, design, and keenly aware of trends What you'll get in return: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance Stock Options #LI-RJ1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .