712 Macos Jobs - Page 3

Summary Position Summary Software Engineer ( Api Developer ) Do you have a passion for technology and solving problems ? Do you want to help teams deliver the best software solutions ? Do you enjoy working with a diverse team of professionals ? Our Platform Engineering team unleashes state of the art tools and technologies to enable multiple teams to deliver high quality solutions to our customers . Work y ou’ll d o Deloitte Innovations & Platforms is looking for a Software Engineer with a focus on Platform Engineering to help our teams to build cloud-based applications that excite our customers . You will shape and deliver on our asset strategy by performing the following tasks: Work with diverse teams of software developers to understand their software development challenges & & explore options to improve their process and meet their goals Evaluate new technology options and continually improve our DevOps toolset Participate in the development of software accelerators to enhance our DevOps toolset Promote and advise teams on best coding practices, development tools, and deployment options Constantly strive to acquire new skills Ensure SDLC best practices and standards are followed The T eam Offering customer-tailored services and deep industry insights, at Deloitte Consulting LLP we help clients tackle their most complex challenges enabling them to seize new growth opportunities, reduce costs, improve efficiencies and stay ahead of customer demand . Developing and executing our clients’ strategic vision, we help them dramatically improve their business performance across a broad range of specialties – enterprise model design, global business services, outsourcing, real estate, and location strategy. Our Deloitte Innovations and Platform s teams are working on delivering innovate cloud-based solutions across a range of domains and industries ( e.g. supply chain management, banking/insurance, CPG, retail, etc.) . It is a fast-paced, innovative and exciting environment . Our teams are following an agile development approach and work with the latest technologies across a wide range of cloud technologies, commercial options and open source . We are building and bringing solutions to ma rket which we are hosting and operating for our clients. Learn more about our Business Model Transformation practice . Qualifications Required: 5+ years of technology experience in an enterprise or web scale product company 2 + years of Software Development, Configuration Management, Implementation, and/or support of cloud technologies and platforms Excellent communication skills Hands on Experience with one or more object-oriented programming languages ( API Design , Python ) Comfortable with programmatically consuming RESTful APIs Hands on experience working with deployment and orchestration technologies (Docker, Kubernetes) Hands on experience with CI/CD tools (Concourse CI, Argo CD, Bamboo, Azure DevOps) Expert knowledge of Git DVCS Preferred: Bachelors in Computer Science or Information Technology or similar field Agile Learner with a passion for technology Hands on e xperience with Python scripting Working knowledge of Linux, Windows and MacOS Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef Hands on experience with one or more leading cloud providers ( GCP, AWS & Azure ) Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305474

Summary Position Summary Software Engineer ( Api Developer ) Do you have a passion for technology and solving problems ? Do you want to help teams deliver the best software solutions ? Do you enjoy working with a diverse team of professionals ? Our Platform Engineering team unleashes state of the art tools and technologies to enable multiple teams to deliver high quality solutions to our customers . Work y ou’ll d o Deloitte Innovations & Platforms is looking for a Software Engineer with a focus on Platform Engineering to help our teams to build cloud-based applications that excite our customers . You will shape and deliver on our asset strategy by performing the following tasks: Work with diverse teams of software developers to understand their software development challenges & & explore options to improve their process and meet their goals Evaluate new technology options and continually improve our DevOps toolset Participate in the development of software accelerators to enhance our DevOps toolset Promote and advise teams on best coding practices, development tools, and deployment options Constantly strive to acquire new skills Ensure SDLC best practices and standards are followed The T eam Offering customer-tailored services and deep industry insights, at Deloitte Consulting LLP we help clients tackle their most complex challenges enabling them to seize new growth opportunities, reduce costs, improve efficiencies and stay ahead of customer demand . Developing and executing our clients’ strategic vision, we help them dramatically improve their business performance across a broad range of specialties – enterprise model design, global business services, outsourcing, real estate, and location strategy. Our Deloitte Innovations and Platform s teams are working on delivering innovate cloud-based solutions across a range of domains and industries ( e.g. supply chain management, banking/insurance, CPG, retail, etc.) . It is a fast-paced, innovative and exciting environment . Our teams are following an agile development approach and work with the latest technologies across a wide range of cloud technologies, commercial options and open source . We are building and bringing solutions to ma rket which we are hosting and operating for our clients. Learn more about our Business Model Transformation practice . Qualifications Required: 5+ years of technology experience in an enterprise or web scale product company 2 + years of Software Development, Configuration Management, Implementation, and/or support of cloud technologies and platforms Excellent communication skills Hands on Experience with one or more object-oriented programming languages ( API Design , Python ) Comfortable with programmatically consuming RESTful APIs Hands on experience working with deployment and orchestration technologies (Docker, Kubernetes) Hands on experience with CI/CD tools (Concourse CI, Argo CD, Bamboo, Azure DevOps) Expert knowledge of Git DVCS Preferred: Bachelors in Computer Science or Information Technology or similar field Agile Learner with a passion for technology Hands on e xperience with Python scripting Working knowledge of Linux, Windows and MacOS Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef Hands on experience with one or more leading cloud providers ( GCP, AWS & Azure ) Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305475

Job Title: Deskside Support Engineer Experience: Minimum 1 Year Location: Bengaluru Job Summary: We are looking for a proactive and skilled Deskside Support Engineer to join our IT team in Bangalore. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support. Key Responsibilities: • Install, configure, and maintain Windows and macOS operating systems. • Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals. • Install, update, and patch software applications and security tools. • Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. • Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required). • Manage user accounts, groups, and permissions using Active Directory. • Assist with system upgrades, data migrations, and routine backups. • Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems. • Perform basic configuration and support of network devices such as routers, switches, and firewalls. • Assist in IP address configuration and network printer setup. • Monitor and maintain network performance at the location. • Respond to IT support tickets, ensuring timely and effective resolution. • Document technical issues, solutions, and IT processes accurately. • Ensure compliance with IT security policies and industry best practices. • Manage IT assets and maintain inventory for your designated location. Preferred Skills: • Strong troubleshooting and problem-solving abilities. • Basic understanding of Firewalls and Layer 2 Switches. • Familiarity with ITSM tools for ticket management. • Ability to work independently and prioritize tasks.

The ICT Helpdesk Support engineer will be responsible for providing first-line support to all users within the organization, ensuring the resolution of technical issues related to hardware, software, network, and accounts. The role involves assisting users with ticket resolution, troubleshooting IT-related issues, and offering proactive support for a range of technologies including M365, VPNs, mobile device management, email, WiFi and access control systems and other day to day requirements JOB RESPONSIBILITY: • Install, configure, and troubleshoot desktop computers, laptops, printers, and other IT devices. • Manage and maintain hardware inventories, performing regular assessments to ensure optimal performance. • Assist with hardware upgrades, replacements, and repairs. • Install, configure, and support software applications, including operating systems (Windows, macOS), office productivity suites (Microsoft 365, Adobe, etc.), and proprietary software. • Ensure software updates, patches, and security fixes are applied regularly. • Provide technical assistance for software-related issues and provide solutions or escalate issues when necessary. • Respond to user support requests, resolving technical issues via phone, email, and in-person. • Provide training and documentation for end users on how to use software and hardware effectively. • Ensure users have access to the systems, tools, and resources they need to perform their jobs efficiently. • Troubleshoot and resolve problems related to network connectivity, printers, devices, and user accounts. • Provide support for M365 applications such as Outlook, Teams, SharePoint, OneDrive, and Exchange. • Assist in configuring M365 security features, such as multi-factor authentication (MFA) and data loss prevention (DLP). • Support and troubleshoot local area networks (LAN) and wide area networks (WAN) for internal systems. • Assist with network configuration, connectivity, and performance monitoring. • Install, configure, and maintain antivirus software on all endpoints. • Monitor for malware, viruses, and other threats, responding swiftly to incidents and ensuring system integrity. • Ensure compliance with organizational security protocols and best practices. • Maintain records of IT incidents, problems, and resolutions. • Document all system configurations, installations, and upgrades. TECHNICAL/FUNCTIONAL SKILLS REQUIRED: • Proven experience in IT support, preferably in a similar role. • Strong knowledge of hardware troubleshooting, operating systems, and software support. • Experience with Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive). • Familiarity with LAN/WAN network setup, troubleshooting, and configuration. • Understanding of security principles, including antivirus software, firewalls, and access control systems. • Familiarity with compliance requirements such as ISO, PCI, GDPR or similar regulations. SOFT SKILLS REQUIRED: • Good analytical skills and communication skills. Ability to identify the problems and find creative solution within in the timeline. • Ability to manage multiple tasks, prioritize effectively, and meet deadlines. • Effective hardware and software problem solving abilities • Display empathy and positive regard for others in written, verbal and non-verbal Communications. • Work effectively with colleagues by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication. • Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.

Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: End User Support Engineer Department: IT Support Experience: 1 to 2 Years Job Location: Hyderabad/ Bangalore / Pune Mode of Work: Work from office. Job Summary: The End User Support Engineer is responsible for delivering first and second-level technical support to end users across the organization. This role includes managing and resolving incidents and service requests related to desktops, laptops, mobile devices, printers, and other peripheral hardware, as well as standard software and operating systems. The role demands strong technical troubleshooting skills, excellent customer service, presentability and the ability to work both independently and collaboratively within a dynamic IT environment. Key Responsibilities: Provide Level 1 and Level 2 support for desktops, laptops, printers, mobile devices, and peripherals, ensuring minimal downtime for users. Install, configure, and maintain Windows and macOS operating systems and standard business applications (e.g., MS Office, Zoom, VPN, antivirus, etc.). Diagnose and resolve hardware and software issues in-person and through remote support tools. Handle incident and service request tickets via the ITSM/ticketing system, emails, or calls with prompt and professional communication. Assist with employee onboarding and offboarding processes, including user account setup, access provisioning, and device assignment/collection. Ensure all support activities are well-documented, with accurate logging of issues and resolution steps in the ticketing system. Monitor and maintain system health, ensuring compliance with IT security policies and best practices. Understanding of IT Security Policies or Procedures. Perform basic troubleshooting for network connectivity issues, including LAN, Wi-Fi, and VPN access. Collaborate with IT team members for escalation and resolution of complex or high-priority issues. Maintain and update the inventory of IT assets, and coordinate replacements, upgrades, or repairs as needed. Support periodic IT audits by ensuring systems and assets are properly tagged, documented, and compliant. Educate end users on best practices and promote self-service resources where appropriate. Participate in IT projects, rollouts, and system upgrades as required. Prepare Reports as needed. Keep Assets Management updated to keep IT Stock Accurate & perform physical verification. Qualifications : Diploma or bachelor’s degree in information technology, Computer Science, or related field. Min 4 years of experience in a similar end-user support Proficiency with Windows, macOS, Microsoft 365 suite, and common enterprise tools. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, SCCM, etc.). Strong understanding of ITIL processes (Incident, Request, Asset Management). Basic understanding of networking concepts (TCP/IP, DHCP, DNS, VPN). Excellent problem-solving, communication, and interpersonal skills. Presentable and ability to communicate well with Managers. Ability to manage multiple tasks and priorities in a fast-paced environment. Preferred Certifications (Nice to Have): ITIL Foundation Certification

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview IT Department maintains and manages internal and hosted hardware, software, and systems. This position is an IT Helpdesk Technician for internal systems, primarily focused on the Bangalore office. Key Responsibilities Update tickets (cases) by gathering information and defining the ticket urgency. Complete assigned tasks and tickets by following documented procedures, including Staging, Installation, Configuration, Upgrades and Maintenance of software and physical workstations. Communicate with professionalism and succinctly include relevant information when handing off tickets to the appropriate Line of Business, NOC Systems Administrators, Infrastructure Engineering and Systems Engineering teams. Troubleshoot ticketed problems, including coordinating with Vendor support teams. Qualifications 3+ Years of It Technical Support experience required Skills Technical interest and ability desired Familiarity with Windows and MacOS systems desired Detail oriented - strong organizational skills Exceptional verbal and written communication skills in English Ability to communicate with internal customers (employees) with courtesy and professionalism Ability to work independently and be comfortable in an environment of rapid growth and consistent change Must be able to maintain and handle shared documentation confidentially Ability to thrive in an open, collaborative, and team-based culture Ability to work cross-functionally to meet the needs of our internal customers. Behavioral Competencies Ensures Accountability Manages Complexity Communicates Effectively Balances Stakeholders Collaborates Effectively PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview IT Department maintains and manages internal and hosted hardware, software, and systems. This position is an IT Helpdesk Technician for internal systems, primarily focused on the Bangalore office. Key Responsibilities Update tickets (cases) by gathering information and defining the ticket urgency. Complete assigned tasks and tickets by following documented procedures, including Staging, Installation, Configuration, Upgrades and Maintenance of software and physical workstations. Communicate with professionalism and succinctly include relevant information when handing off tickets to the appropriate Line of Business, NOC Systems Administrators, Infrastructure Engineering and Systems Engineering teams. Troubleshoot ticketed problems, including coordinating with Vendor support teams. Qualifications 3+ Years of It Technical Support experience required Skills Technical interest and ability desired Familiarity with Windows and MacOS systems desired Detail oriented - strong organizational skills Exceptional verbal and written communication skills in English Ability to communicate with internal customers (employees) with courtesy and professionalism Ability to work independently and be comfortable in an environment of rapid growth and consistent change Must be able to maintain and handle shared documentation confidentially Ability to thrive in an open, collaborative, and team-based culture Ability to work cross-functionally to meet the needs of our internal customers. Behavioral Competencies Ensures Accountability Manages Complexity Communicates Effectively Balances Stakeholders Collaborates Effectively PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview IT Department maintains and manages internal and hosted hardware, software, and systems. This position is an IT Helpdesk Technician for internal systems, primarily focused on the Bangalore office. Key Responsibilities Update tickets (cases) by gathering information and defining the ticket urgency. Complete assigned tasks and tickets by following documented procedures, including Staging, Installation, Configuration, Upgrades and Maintenance of software and physical workstations. Communicate with professionalism and succinctly include relevant information when handing off tickets to the appropriate Line of Business, NOC Systems Administrators, Infrastructure Engineering and Systems Engineering teams. Troubleshoot ticketed problems, including coordinating with Vendor support teams. Qualifications 3+ Years of It Technical Support experience required Skills Technical interest and ability desired Familiarity with Windows and MacOS systems desired Detail oriented - strong organizational skills Exceptional verbal and written communication skills in English Ability to communicate with internal customers (employees) with courtesy and professionalism Ability to work independently and be comfortable in an environment of rapid growth and consistent change Must be able to maintain and handle shared documentation confidentially Ability to thrive in an open, collaborative, and team-based culture Ability to work cross-functionally to meet the needs of our internal customers. Behavioral Competencies Ensures Accountability Manages Complexity Communicates Effectively Balances Stakeholders Collaborates Effectively PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

Role- Technical Support -L2/L3 Support (WFH) Technical Support, LAN/WAN troubleshooting #Networking fundamentals (IP, DNS, DHCP) Required Technical Skills: Windows OS / macOS troubleshooting LAN/WAN troubleshooting Microsoft 365, Outlook, Teams support Active Directory and Group Policy basics Networking fundamentals (IP, DNS, DHCP) Remote support tools (e.g., TeamViewer, Remote Desktop) Ticketing systems (e.g., ServiceNow, Jira) DHCP server Operating systems (Windows 2000, 2003, XP, Vista, Win 7) VPN, Router Incident Resolution: Troubleshoot and resolve moderately complex hardware, software, and network issues. Handle tickets escalated from L1/L2 support for global market. Use remote support tools to assist users. Shift Timings 5:00 pm – 5:00 am (9 Hours Shift Between this window) Weekly Offs- Roster Based Work from Home Budget-9 LPA

Job Title: Technical Support Engineer Experience: 5-8 Years Location: Bengaluru, Gurugram, Pune Notice Period: Immediate to 30 Days Job Purpose The Application Support Engineer plays a key role in ensuring the stability and availability of critical applications. This includes monitoring, troubleshooting, and resolving issues in alignment with defined SLAs and processes. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health Identify and resolve application issues proactively Investigate and resolve incidents and service requests within agreed SLAs Escalate complex issues to the Service Manager or senior teams Document support activities, troubleshooting steps, and resolutions Participate in shift handovers and knowledge-sharing sessions Perform routine maintenance tasks for optimal performance Collaborate with cross-functional support teams Maintain and update technical documentation and knowledge base Assist in implementing new applications and updates Mentor and provide support to junior team members Required Skills and Experience 2 to 4 years in application or technical support roles Strong troubleshooting, problem-solving, and analytical skills Ability to work independently in a fast-paced environment Experience with either C# or Java for application troubleshooting Knowledge of Windows, Linux, and macOS operating systems Proficiency in Python, and scripting languages like Bash or PowerShell Hands-on experience with MySQL, Oracle, SQL Server, and SQL query optimization Understanding of network protocols, configurations, and troubleshooting Experience with server management and configuration (web/application servers - desirable) Familiarity with ITIL incident management processes Experience using monitoring/logging tools (Nagios, Splunk, ELK stack) Knowledge of version control systems like Git (desirable) Exposure to cloud platforms (AWS, Azure, Google Cloud - desirable) Experience in Fixed Income Markets or financial application support is a plus Strong attention to detail and adherence to processes Good verbal and written communication skills Adaptability to shifting priorities and client needs

Job Title: Service Engineer Job Location: Angamaly, Kerala (PIN: 683572) Key Responsibilities: Assemble and install computer systems as per company and client requirements. Troubleshoot and resolve hardware and software issues. Perform operating system installations and upgrades. Handle basic and intermediate-level networking tasks (LAN/WAN setup, IP configuration, etc.). Visit client locations (if needed) for on-site service and maintenance. Ensure systems meet performance and quality standards post servicing. Requirements & Qualifications: Minimum 2 years of experience in a similar role ( preferred ). Proven expertise in system assembling and hardware configuration. Strong networking knowledge , including troubleshooting and setup. Proficiency in OS installation (Windows/Linux/macOS preferred). Good understanding of general technical concepts in IT hardware and software. Excellent diagnostic and problem-solving skills. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Willingness to travel: 25% (Preferred) Work Location: In person Application Deadline: 30/07/2025

Job Summary: We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance for desktop systems, hardware, and software. This role ensures smooth operation and user satisfaction by resolving technical issues efficiently and professionally. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, printers, and mobile devices (Windows/macOS). Install, configure, and maintain hardware, software, and peripherals. Respond to support tickets, emails, and calls in a timely manner. Troubleshoot system issues, network connectivity problems, and application errors. Support user account management in Active Directory, Exchange, and other enterprise systems. Perform system updates, patches, and antivirus tasks regularly. Maintain accurate records of hardware inventory and user issues via ticketing systems (e.g., ServiceNow, Jira). Collaborate with other IT teams to support infrastructure and systems. Set up and maintain IT equipment for new hires and existing employees. Provide basic user training and support documentation as needed. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2+ years of experience in desktop or technical support roles. Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, Office 365, and basic networking (TCP/IP, DNS, DHCP). Experience with remote desktop tools (e.g., TeamViewer, AnyDesk, RDP). Excellent communication and customer service skills. Ability to prioritize tasks and manage time efficiently. Preferred Skills: IT certifications such as CompTIA A+, Microsoft MCP, or similar. Experience with ticketing systems and ITSM frameworks. Knowledge of IT security best practices. Familiarity with SCCM, Intune, or MDM platforms is a plus. Job Types: Full-time, Internship Pay: ₹15,000.10 - ₹25,000.00 per month Shift: Day shift Education: Bachelor's (Required) Experience: total work: 1 year (Required) Desktop support: 1 year (Required) Windows Remote Desktop: 1 year (Required) Work Location: In person

Job Title: IT Support Technician (IT System Assistant) We are seeking a motivated and tech-savvy individual to join our IT team as an IT Support Technician. This entry-level role is ideal for someone with a basic understanding of IT systems, strong problem-solving skills, and a willingness to learn and grow within the organization. Key Responsibilities: Assist with the setup, maintenance, and troubleshooting of computer hardware, software, and network systems. Provide first-level technical support to end-users (in person, by phone, or via email). Monitor and maintain IT inventory, including hardware, software licenses, and accessories. Install and configure new workstations, printers, and other peripherals. Support regular data backups and system updates. Document IT issues and resolutions in the help desk system. Assist with system upgrades, patch management, and cybersecurity best practices. Maintain cleanliness and organization of IT workspaces and storage. Qualifications: High school diploma or equivalent; a diploma or certification in IT is a plus (e.g., CompTIA A+, Microsoft Certified Fundamentals). Basic knowledge of Windows/Linux and/or macOS environments. Familiarity with common office applications (Microsoft Office, Google Workspace). Good communication skills and a helpful attitude. Ability to follow instructions and work independently when needed. Eagerness to learn and adapt in a fast-paced IT environment. Exp: 6 to 2 years. Job type: Full-time/Part-time and freelancer. Location: Mahape, Navi Mumbai. Job Types: Full-time, Part-time, Freelance Shift: Day shift Work Location: In person

We are Hiring!!! Job Details : Desktop Support Engineer (Field Work) Salary Range : 15k - 16k Qualification : Degree/ Diploma / ITI Experience : 6 Months - 1 Year Day shift & 6 day's working Two wheeler must ( Fuel Allowances will be provided) Skills Needed : OS installation and Trouble shooting Opening the Desktop and Replacing the parts Good Communication skills Location : Saidapet,Chennai. Roles & Responsibilities : Provide first-level support for hardware, software, and networking issues. Troubleshoot and resolve issues related to desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating systems and applications (Windows, macOS, Linux, etc.). Assist employees with IT-related problems via phone, email, or in-person. Provide guidance on using software applications and IT equipment. Train users on new software and system updates. Interested candidates can contact HR - 7200585293 (Blessy Charles) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Shift: Day shift Work Days: Weekend availability Application Question(s): Do you experience in Desktop Support? Work Location: In person

Job Title: Senior Desktop Support Engineer Experience: 3 – 5+ Years Location: Madurai, Tamil Nadu Employment Type: Full-Time Job Overview: We are seeking a Senior Desktop Support Engineer with 3 to 5+ years of hands-on experience in providing advanced technical support, managing end-user devices, and ensuring seamless desktop operations across the organization. The ideal candidate will possess in-depth troubleshooting expertise, the ability to lead small IT support initiatives, and strong communication skills to interact with end users and cross-functional teams. This role is perfect for an experienced professional looking to take ownership of IT desktop support processes and mentor junior technicians. Key Responsibilities: Provide advanced desktop support to resolve hardware, software, printer, and peripheral-related issues across Windows/macOS/Linux environments. Lead the deployment, configuration, and maintenance of desktops, laptops, monitors, printers, scanners, and mobile devices. Troubleshoot network connectivity issues including DNS, DHCP, IP conflicts, VPN access, and LAN/Wi-Fi troubleshooting. Manage user accounts, permissions, and group policies using Active Directory , Microsoft 365 , and Exchange platforms. Perform OS imaging, patch management, and system updates using endpoint management tools (e.g., SCCM, Intune, or PDQ Deploy). Coordinate escalations and communicate effectively with internal teams and external vendors to resolve issues promptly. Maintain accurate records of IT assets, incidents, solutions, and routine maintenance logs. Support on-site and remote users, ensuring SLAs are met and user satisfaction is maintained. Assist in IT infrastructure audits, cybersecurity monitoring, and compliance with IT policies. Mentor and support junior support engineers in troubleshooting techniques and documentation best practices. Participate in planning and implementation of IT support strategies for new system rollouts and office expansions. Required Skills & Qualifications: 3 to 5+ years of proven experience in desktop or IT support roles. Strong knowledge of Windows 10/11, macOS, and Linux-based systems. Hands-on experience with system administration tasks (AD, DNS, DHCP, Group Policy, remote tools). Proficiency with hardware troubleshooting, system imaging, device drivers, and software installation. Familiarity with endpoint security, firewalls, antivirus tools, and backup solutions. Experience with ticketing systems such as ServiceNow , Freshdesk , or JIRA Service Management . Solid understanding of basic networking concepts (IP, routing, switching, Wi-Fi standards, VLANs). Excellent diagnostic, problem-solving, and documentation skills. Strong verbal and written communication with a customer-first mindset. Ability to work independently, manage priorities, and handle escalated technical issues. Preferred Certifications (not mandatory): CompTIA A+ / Network+ / Security+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Certification CCNA (Cisco Certified Network Associate) Why Join EGC (Elysium Groups Company)? Be part of a rapidly evolving and diversified organization with multiple verticals. Gain exposure to a wide array of IT support tools, technologies, and enterprise environments. Enjoy a collaborative work culture that encourages learning, creativity, and technical growth. Competitive compensation, employee wellness initiatives, and career advancement opportunities. Work on impactful projects that improve business efficiency and digital infrastructure. Job Types: Full-time, Permanent Pay: ₹12,086.00 - ₹25,162.74 per month Shift: Day shift Work Location: In person

Our technology services client is seeking multiple Network Security Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Job Title: Network Security Engineer Location: Noida Years of Experience: 4-8 Years Rotational Shifts. Notice Period: 15 Days Work Model Location Noida Hybrid Model 3 days from office 2 days remote Flexibility in work hours depending on migration or support windows Key Responsibilities Lead and manage the enterprise migration from Ivanti SSL VPN to Netskope Private Access ZTNA Review and document existing Ivanti SSL VPN configurations across corporate desktops mobile devices and contractor endpoints Design and implement Netskope ZTNA configurations using Private Applications App Definitions Netskope Publisher deployment and configuration Steering Configuration and Traffic Forwarding rules Netskope Client Agent deployment Collaborate with cross functional teams to plan test and implement changes in accordance with change management processes Provide Tier 23 support for ongoing issues related to Netskope Web Proxy including real time analysis of policy enforcement SSL inspection real time coaching and anomaly detection Monitor logs via Netskope Cloud Security Console and use tools like Security Diagnostics and Advanced Analytics for troubleshooting Document and maintain SOPs user guides and implementation runbooks Organize knowledge transfer session for network team for 24/7 support on Netskope ZTNA Proxy Solution Ensure endpoint compliance and secure access for all user groups postmigration Required Skills Experience 5 years of experience in network security access management or cloud security roles Deep hands on expertise in Netskope ZTNA Private Access and Web Proxy configurations Solid experience with App Definitions and Private Access Policy creation Publisher deployments for data centre cloud application access Netskope Client installation steering rules Working knowledge of Ivanti SSL VPN systems with experience in largescale enterprise migrations Familiarity with proxy chaining SSL decryption bypass lists real time policy enforcement Proficient in network protocols TCPIP DNS HTTPS and endpoint configuration across Windows macOS and mobile platforms Strong troubleshooting skills and comfort working in a high availability production environment Excellent communication documentation and stakeholder coordination skills If you are interested, share the updated resume to vinod@s3staff.com

Job Title: IT Administrator – macOS,ubuntu,windows Infrastructure Location: Mumbai Department: Information Technology Reporting To: IT Manager / CTO Employment Type: Full-Time Salary: 3-4 Lacs Working Hours: 9.30 to 6.30 Job Summary: We are looking for an experienced IT Administrator with hands-on expertise in managing macOS and iOS devices, implementing firewall and security policies, and overseeing the overall IT compliance and infrastructure. The ideal candidate will support and secure our Apple device ecosystem while maintaining a seamless, secure, and efficient IT environment. Key Responsibilities: Manage, configure, and support macOS laptops and desktops, and iOS devices (iPhones/iPads) across the organization. Administer and enforce Mobile Device Management (MDM) tools (e.g., Jamf, Kandji, Intune) for Apple devices. Implement and maintain firewalls, VPNs, and endpoint protection solutions. Define and enforce IT policies, including device encryption, password protocols, patching, and access control. Manage application deployment, software licensing, and asset inventory for Apple hardware and software. Monitor network performance, resolve connectivity issues, and ensure secure access across office and remote environments. Collaborate with security and compliance teams to align IT practices with industry standards (e.g., ISO 27001, SOC2). Provide Level 1/2 technical support to end-users, resolving issues related to Apple hardware, email, and software. Conduct regular system health checks and audits. Maintain IT documentation, change logs, and SOPs. Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field. 2–5 years of experience in IT administration with a focus on Apple environments (macOS,ubuntu,windows). Experience with Jamf Pro, Apple Business Manager, or other Apple MDM platforms. Solid understanding of firewall configurations, VPN management, and network security. Knowledge of scripting languages (e.g., Bash, Python, AppleScript) is a plus. Familiarity with identity and access management (IAM) and cloud platforms (e.g., Okta, Google Workspace, Azure AD). Strong analytical, troubleshooting, and communication skills. Preferred Certifications: Jamf Certified Admin / Tech Apple Certified Support Professional (ACSP) CompTIA Security+ or Network+ Any firewall or network security certifications (e.g., Fortinet, Palo Alto, Cisco) Kumari Nanhi 7505229019 Kumari@Zyvka.com

Job Title: Deskside Support Engineer Experience: Minimum 1 Year Location: Pune Job Summary: We are looking for a proactive and skilled Deskside Support Engineer to join our IT team in Bangalore. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support. Key Responsibilities: • Install, configure, and maintain Windows and macOS operating systems. • Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals. • Install, update, and patch software applications and security tools. • Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. • Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required). • Manage user accounts, groups, and permissions using Active Directory. • Assist with system upgrades, data migrations, and routine backups. • Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems. • Perform basic configuration and support of network devices such as routers, switches, and firewalls. • Assist in IP address configuration and network printer setup. • Monitor and maintain network performance at the location. • Respond to IT support tickets, ensuring timely and effective resolution. • Document technical issues, solutions, and IT processes accurately. • Ensure compliance with IT security policies and industry best practices. • Manage IT assets and maintain inventory for your designated location. Preferred Skills: • Strong troubleshooting and problem-solving abilities. • Basic understanding of Firewalls and Layer 2 Switches. • Familiarity with ITSM tools for ticket management. • Ability to work independently and prioritize tasks.

Opportunities: Pay ranges from 1,00,000 to 1,60,000 INR / Month Full-time remote or work-from-home Sydney Australian Time Zone (Day shift) Health Insurance Career Growth About this Role: We are seeking a Senior Business Analyst who can drive data-led strategy, not just uncover insights. This role goes beyond analytics; you will lead the development of strategic initiatives grounded in evidence, enabling smarter investment decisions and operational improvements. This is a high-impact role designed for an analytical thinker with business acumen, strong communication skills, and the confidence to work directly with senior executives. If you enjoy shaping strategy, interpreting data, and influencing decision-making at scale, this opportunity is for you. Responsibilities: Strategic Insight & Business Decision Support Lead the translation of complex datasets into clear, actionable business strategies across investment, finance, and operations. Develop and own financial models, market frameworks, and decision-support tools to shape growth and investment priorities. Provide commercial insights and strategic recommendations to executive leadership based on your data analysis. Advanced Analytics & Data Visualisation Build advanced dashboards and reports using Excel, SQL (BigQuery), and BI tools to monitor key metrics and trends. Leverage structured and unstructured data to conduct deep-dive analysis across property valuations, market trends, and performance benchmarks. Cross-Functional Influence Collaborate with senior stakeholders across investment, operations, and finance to ensure alignment between strategy and execution. Present findings and strategic options clearly and confidently to both technical and non-technical audiences. Mentor and lead junior analysts to elevate the analytical capabilities of the broader team. Process Optimisation & Innovation Recommend improvements to existing workflows, systems, and reporting mechanisms that enable faster, more strategic decision-making. Champion data governance and adoption of modern data tools within the organisation. Essential requirements: Minimum 5 years of experience as a Business Analyst, Strategic Analyst, or similar role in high-growth, data-rich environments. Strong academic background—Bachelor’s or Master’s degree from a top-tier university in Business, Economics, Finance, Engineering, Data Science, or a related field. Advanced proficiency in Excel and SQL (BigQuery preferred). Experience with financial modelling, forecasting, and market analysis. Strong grasp of data visualisation tools such as Tableau, Power BI, or Google Data Studio. Proven ability to convert insights into commercial strategy and business recommendations. Excellent communication, problem-solving, and stakeholder engagement skills. Experience in real estate, finance, consulting, or high-growth industries is highly desirable. Note: Please ensure you meet the essential requirements before applying. Technical Requirements: Windows 11 operating system or macOS 13+ 256GB storage space - minimum 16GB RAM - minimum Dual Core CPU - minimum Camera: HD Webcam (720p) Headset: Noise-cancelling (preferably) Internet Speed: 50 Mbps - minimum About The Company Freedom Property Investors is the largest and number one property investment company in Australia, with our main offices in the Sydney and Melbourne CBDs. We were awarded the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review. We are privileged to have served over 10,000 of our valued members and are home to over 300 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders. It is our mission to provide the highest level of service to our valued members, earning over 2,077 positive Google reviews and a 4.8-star rating, which is unheard of in our industry. We are in need of people who share the same values as we do. This opportunity is open to all driven individuals who are committed to helping people and earning life-changing income. Join Australia’s largest and number 1 property investment team and contribute to our mission of helping everyday Australians achieve their goals of financial freedom. Apply now!!! #LI-DNI

Key Responsibilities: Design, develop, and maintain cross-platform desktop applications for macOS and Windows. Work with frameworks like SwiftUI/AppKit (macOS), WPF/UWP/WinUI/Electron (Windows). Ensure desktop app consistency and high performance across platforms. Implement APIs, authentication, analytics, and business logic on desktop clients. Optimize UI/UX for desktop environments. Participate in architectural decisions and guide team members. Stay up to date with the latest OS SDKs and desktop publishing requirements. Required Skills: Strong hands-on experience with: SwiftUI/AppKit (macOS) WPF, UWP, WinUI, or Electron (Windows) Experience with Flutter Desktop or Electron is a plus. Integration of APIs, SDKs, and desktop authentication protocols. Familiarity with Mac App Store and Microsoft Store submission workflows. Solid grasp of UI design principles for desktop platforms. Git, CI/CD workflows, and Agile methodologies. Bonus: Experience in SaaS or productivity tools on desktop. Knowledge of Docker, DevOps, or app packaging and deployment. Familiarity with cross-platform frameworks like Flutter Desktop or Electron.

Designation: Senior IT Associate Exp - 4+ Years Location: Noida Qualification: Any Graduate, preferably B.Sc./BCA/B.Tech or Diploma in Hardware & Networking, Computer Science, or related field. Relevant industry certifications (e.g., CCNA, CompTIA A+, MCSE, Apple Certified Support Professional) will be an added advantage. Experience: Minimum 4+ years of relevant experience in IT Support, Systems Administration, or a similar role. Key Responsibilities: Provide technical support and troubleshooting for desktops, laptops (including Windows and Mac devices), printers, networking equipment, and CCTV systems. Install, configure, and maintain operating systems, including Windows and macOS . Perform routine system upgrades, patches, backups, restores, and data migration activities on both Windows and Mac platforms. Conduct fault diagnosis and advanced troubleshooting of hardware and software issues across different operating systems. Handle on-site and remote support for end-users, ensuring timely resolution and customer satisfaction. Install, configure, and manage software applications and security updates on Windows and Mac devices. Support and troubleshoot issues related to Microsoft SharePoint, OneDrive, and Microsoft Teams . Monitor and maintain IT infrastructure, including network devices, printers, and CCTV systems. Escalate unresolved issues to senior technical teams or vendors as per the escalation matrix. Maintain inventory and documentation of IT assets and support activities. Follow best practices for IT security, data privacy, and compliance. Assist in IT-related projects and the implementation of new technologies. Identify root causes of issues and suggest corrective and preventive measures. Required Skills: Strong hands-on experience in operating, troubleshooting, and supporting macOS devices (MacBook, iMac, Mac Mini, etc.). Good knowledge of macOS installation, configuration, user management, system updates, and software installations. Ability to resolve common macOS hardware and software issues, including performance, connectivity, and compatibility problems. Familiarity with macOS system preferences, Time Machine backups, disk management, and security features. In-depth knowledge and experience in supporting and troubleshooting Microsoft SharePoint, OneDrive, and MS Teams for end users, including file sharing, permissions, sync issues, and integrations. Strong understanding of networking concepts (LAN/WAN, DHCP, DNS, etc.). Proficient in operating system installation, configuration, and troubleshooting (Windows & MacOS). Experience in MS Office Suite troubleshooting and support (including Office for Mac). Hands-on knowledge of hardware components—upgrades, replacements, and repairs (e.g., RAM, motherboard, disks, peripherals). Basic to intermediate knowledge of CCTV setup, configuration, and monitoring. Ability to provide remote and on-site technical support. Good communication and interpersonal skills to interact with internal users and vendors. Ability to document processes, incidents, and solutions clearly. Preferred/Good-to-Have Skills: Exposure to ITIL processes and service management tools. Experience with Active Directory and user management. Knowledge of cloud platforms (Google Workspace, Microsoft 365, etc.). AI/Automation enthusiast—interest in emerging technologies. Self-motivated and eager to learn new technologies. Ready to tackle on-ground challenges and work in a fast-paced environment. Additional Information: Should be flexible to work in rotational shifts if required. Up-to-date with current IT trends and industry best practices.

Job Title: Software Developer – macOS & Device Integration Experience: 6 to 10 Years Location: Chennai Job Summary: We are looking for a skilled and experienced Software Developer with strong expertise in C/C++ and macOS development , along with hands-on experience in scanner/device integration . The ideal candidate will also have a working knowledge of SQL Server 2019 and ASP.NET Web Forms/C# . You will play a key role in developing, integrating, and maintaining high-performance applications and device-level functionalities. Key Responsibilities: Develop and maintain applications using C/C++ on macOS platforms. Work on scanner/device integrations , ensuring seamless hardware-software communication. Collaborate with cross-functional teams to understand business and technical requirements. Design and optimize database interactions using SQL Server 2019 . Support and enhance existing solutions built on ASP.NET Web Forms with C# . Debug, test, and document software components with high code quality standards. Participate in code reviews and follow best practices for software engineering. Required Skills: Strong programming experience in C/C++ . Hands-on experience in macOS application development . Experience with hardware/device integration (scanners or similar devices). Knowledge of SQL Server 2019 – writing queries, stored procedures, optimization. Proficiency in ASP.NET Web Forms and C# . Understanding of application architecture, performance tuning, and memory management. Preferred Qualifications: Exposure to cross-platform development tools. Familiarity with device SDKs, drivers, and APIs. Strong problem-solving and analytical skills. Good communication and collaboration abilities.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Overview The Senior Product Support Engineer is a subject matter expert who leads the resolution of complex technical issues, ensures customer satisfaction, and drives continuous improvement in support processes. This role involves significant cross-functional collaboration and influence to enhance product support capabilities. Primary Responsibilities Lead the resolution of critical escalations and provide expert-level support to customers. Work closely with engineering and product teams to identify and resolve systemic issues. Mentor and coach junior and mid-level engineers, fostering a culture of learning and excellence. Develop and implement best practices for escalation management and problem resolution. Contribute to product improvement initiatives based on customer feedback and support trends. Required Qualifications Bachelor’s degree in computer science, Engineering, or related field; advanced degree preferred. 8 years of experience in technical support, with a focus on escalation management. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge – Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. Network: OSI Model, Network & routing protocols, WAN operations Security: SSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. In-depth knowledge of F5 products and enterprise-level support processes. Proven leadership and mentoring abilities. Strong analytical, communication, and project management skills. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Job Title: Senior Desktop Support Engineer Experience: 3 – 5+ Years Location: Madurai, Tamil Nadu Employment Type: Full-Time Job Overview: We are seeking a Senior Desktop Support Engineer with 3 to 5+ years of hands-on experience in providing advanced technical support, managing end-user devices, and ensuring seamless desktop operations across the organization. The ideal candidate will possess in-depth troubleshooting expertise, the ability to lead small IT support initiatives, and strong communication skills to interact with end users and cross-functional teams. This role is perfect for an experienced professional looking to take ownership of IT desktop support processes and mentor junior technicians. Key Responsibilities: Provide advanced desktop support to resolve hardware, software, printer, and peripheral-related issues across Windows/macOS/Linux environments. Lead the deployment, configuration, and maintenance of desktops, laptops, monitors, printers, scanners, and mobile devices. Troubleshoot network connectivity issues including DNS, DHCP, IP conflicts, VPN access, and LAN/Wi-Fi troubleshooting. Manage user accounts, permissions, and group policies using Active Directory , Microsoft 365 , and Exchange platforms. Perform OS imaging, patch management, and system updates using endpoint management tools (e.g., SCCM, Intune, or PDQ Deploy). Coordinate escalations and communicate effectively with internal teams and external vendors to resolve issues promptly. Maintain accurate records of IT assets, incidents, solutions, and routine maintenance logs. Support on-site and remote users, ensuring SLAs are met and user satisfaction is maintained. Assist in IT infrastructure audits, cybersecurity monitoring, and compliance with IT policies. Mentor and support junior support engineers in troubleshooting techniques and documentation best practices. Participate in planning and implementation of IT support strategies for new system rollouts and office expansions. Required Skills & Qualifications: 3 to 5+ years of proven experience in desktop or IT support roles. Strong knowledge of Windows 10/11, macOS, and Linux-based systems. Hands-on experience with system administration tasks (AD, DNS, DHCP, Group Policy, remote tools). Proficiency with hardware troubleshooting, system imaging, device drivers, and software installation. Familiarity with endpoint security, firewalls, antivirus tools, and backup solutions. Experience with ticketing systems such as ServiceNow , Freshdesk , or JIRA Service Management . Solid understanding of basic networking concepts (IP, routing, switching, Wi-Fi standards, VLANs). Excellent diagnostic, problem-solving, and documentation skills. Strong verbal and written communication with a customer-first mindset. Ability to work independently, manage priorities, and handle escalated technical issues. Preferred Certifications (not mandatory): CompTIA A+ / Network+ / Security+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Certification CCNA (Cisco Certified Network Associate) Why Join EGC (Elysium Groups Company)? Be part of a rapidly evolving and diversified organization with multiple verticals. Gain exposure to a wide array of IT support tools, technologies, and enterprise environments. Enjoy a collaborative work culture that encourages learning, creativity, and technical growth. Competitive compensation, employee wellness initiatives, and career advancement opportunities. Work on impactful projects that improve business efficiency and digital infrastructure. Job Types: Full-time, Permanent Pay: ₹12,086.00 - ₹25,162.74 per month Shift: Day shift Work Location: In person