995 Macos Jobs - Page 12

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience. We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base. The ideal candidate has experience in a customer support role in a multi-channel contact center environment. You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email. This is a hybrid position that will require you to assist our Bengaluru City office every now and then for operational purposes. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Help Customers with a wide range of general inquiries on billing issues and questions Handle customer questions about contract renewals and cancellations Solve customer issues and escalations about Samsara products and services Experience in multi-channel servicing including excellent phone skills and good writing skills for Web, email, and channel requests Ability to prioritize work queue and backlog in addition to incoming customer requests Provide excellent customer service throughout the service cycle from initial request to final close out of the transaction Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 2-3 years of experience in a customer-facing role within a contact center environment English and French /German Fluency is a must Demonstrated ability to increase productivity through daily task completion, personal development, and guided trainings Experience in a fast-paced environment handling escalated customers and able to follow up on customer requests in a timely manner Strong problem-solving skills and a proven ability to deliver a positive customer experience Exceptional communication skills to effectively communicate with a wide range of customers Experience in a fast-paced environment managing 20+ cases per day via phone, chat, and email channels Experience working with ticketing systems (e.g. Zendesk, Salesforce, ServiceCloud) Ability to work flexible hours (morning, nights and weekends) - Schedules are assigned based on the needs of the business, you must be willing to work the assigned schedule (5 days a week, 8-hour shift with 2 continuous days off) Proficient with macOS An ideal candidate also has: Experience supporting service requests in billing, RMA, cancellations, and renewals Experience supporting telematics systems, ELDs, and hours of service compliance is a plus At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

hackajob is collaborating with Verisk to connect them with exceptional tech professionals for this role. We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Responsibilities Key Responsibilities: ServiceNow & ITSM Use ServiceNow to manage IT tickets, incident resolution, service requests, and asset lifecycle tracking Maintain accurate and up-to-date inventory using ServiceNow Asset Management AV & Conference Room Support Manage conference rooms and ensure seamless AV functionality using Crestron systems Support executive meetings and virtual events, resolving audiovisual and IT issues proactively Integrate AV tools with Microsoft Teams, Zoom, and other communication platforms Endpoint & Device Management Enrol, manage, and support Windows, macOS, iOS, and Android devices using Microsoft Intune and Jamf Monitor device compliance and health; address non-compliant endpoints Perform remote actions such as device wipe, lock, or reset in the event of loss or compromise Deploy and update enterprise applications across devices Identity & Access Management Create, manage, and de-provision user accounts and groups using Office 365 Admin Center, Exchange, Okta, and SailPoint Configure and manage mailboxes (user, shared, room, resource), including delegation and access permissions Manage guest access and external sharing in collaboration platforms Troubleshoot and escalate Zscaler access issues and device tracing in coordination with security teams Additional IT Support Duties Oversee printer environments, VOIP systems, and CCTV infrastructure Lead IT onboarding and offboarding processes, including hardware, access, and account provisioning Provide Tier 2/3 escalation support for global end-users, ensuring timely and professional resolution Qualifications Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise In Cloud services (Azure, AWS) Microsoft Intune, Jamf, Office 365 Admin Center, Exchange Okta, SailPoint, Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV, VOIP, LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft Course MCSA/MCSE Required Skills Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification: Any Graduation. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. What You’ll Do Join our dynamic team at Kaseya as a Technical Support Expert and become the driving force behind exceptional customer satisfaction. In this role, you will be at the forefront of innovation, collaborating with cutting-edge technologies and diverse clientele to ensure seamless operations and transformative user experiences. In this fast-paced environment, you will solve problems and propel Kaseya forward. You will play a critical role in assisting customers with any technical issues they encounter and ensure their success with our Kaseya 365 Endpoint, multi-software solution. What We Are Looking For An experienced technical support engineer working on the Kaseya 365 Endpoint team. You will report directly to the Technical Support Supervisor. The Schedule Shift times to be discussed. This position is 100% in office, based in our Bangalore, India office. Essential Duties And Responsibilities Respond to customer inquiries, troubleshooting requests, and technical issues across various communication channels, such as phone, chat, and ticketing systems. Diagnose and resolve technical problems by investigating issues related to product installation, configuration, usage, and compatibility. Work with internal teams to escalate and resolve complex technical issues that require further investigation. Create clear and concise documentation to help customers resolve issues and improve self-service resources. Engage in remote troubleshooting sessions, analyzing logs and diagnosing issues to identify potential technical challenges. Assist customers in configuring and optimizing the product to meet their specific needs and environments. Stay informed about product updates, industry trends, and best practices to provide relevant and effective support. Participate in on-call rotations to provide after-hours technical support for urgent customer issues. Contribute to the knowledge base by documenting common issues, solutions, and best practices to enhance team efficiency and customer satisfaction. Provide feedback to internal teams based on customer interactions to help improve the product. What You’ll Bring Preferred bachelor's degree in computer science, Information Technology, cybersecurity, a related field, or equivalent work experience. Proven experience in technical support or customer-facing roles, preferably in a cybersecurity or software company. Strong understanding of diagnosing and troubleshooting issues on Windows, and proficiency with macOS and Linux operating systems. Strong understanding of cybersecurity principles, antivirus, EDR software, and the modern threat landscape. Familiarity with networking protocols, security configurations, and system administration. Excellent problem-solving skills, with the ability to analyze complex technical problems and provide effective solutions. Exceptional communication skills, both written and verbal, with the ability to convey technical information to both technical and non-technical audiences. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Exciting Opportunity Alert! 🌟 HTC Global Services is hiring Endpoint / Vulnerability Management L3 Engineer for our premium project. HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA. Key Responsibilities: Architect and optimize SCCM task sequences, distribution point scale-out, PXE boot services, Autopilot, and Jamf configuration pipelines. Design Intune security baselines, Conditional Access policies, and Defender ATP integration; develop macOS compliance workflows in Jamf. Implement third-party patching (SCUP/Ivanti) within SCCM and automate macOS patching via Jamf. Build CI/CD pipelines for golden image creation and configuration drift remediation. Lead root-cause analyses for compliance gaps and cross-platform performance issues. Mentor L2 engineers on advanced troubleshooting and maintain detailed runbooks in Confluence and ServiceNow. Required Skills & Experience: 7–10 years of experience with Endpoint Configuration Manager, Intune, and Jamf Pro at scale. Advanced PowerShell, ARM template, and Jamf API scripting skills. Expertise in Zero-Touch provisioning and multi-platform application packaging. Excellent documentation and leadership capabilities. Interested candidates please do share your updated CV to mubeenakamal.basha@htcinc.com mentioning your Current CTC, expected CTC and notice period details. #HTCGlobalServices #ITJobs #hiring #lookingforjob #careers #jobs #immediatejoiner #recruitment #technology #jobseekers #interview #lookingforjobchange #newjob #SCCM #Intune #Jamf #Jamfpro #MECM #MacOS

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by providing the best services for homebuyers led by advantaged underwriting in insurance to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: IT Helpdesk Technician Location: India Workplace Type: Remote based in Delhi/NCR As the IT Helpdesk Technician at Porch, you will be responsible for analyzing, troubleshooting and evaluating end-user and technology issues for the Porch Group’s Information Technology department. This role will provide support for Porch Group employees. Additionally, the role will provide assistance via the telephone, chat and standard remote tools giving instructions and best practices on how to use business-specific programs. The candidate should be familiar with troubleshooting IT products such as Microsoft Windows, Office 365, MacOS, MS Teams, Slack, Zoom, Ring Central and other business-related hardware or software. IT Helpdesk Technician Responsibilities Set up and ship equipment for employee use. Monitor all work orders and requests and troubleshoot tickets for status and compliance with established timeframes for work performance. Maintain help desk requests, ticket updates and status, general data entry, data gathering from emails and phone calls for user support. Re-image laptops and desktops for re-deployments. Ensuring proper installation of IT Standards (operating systems and standard software). Answer user inquiries regarding computer software or hardware operation to resolve problems. Document and maintain an I.T. knowledge base and maintain inventory of assets and equipment. Develop and maintain technical documentation and procedures, or train users in the proper use of hardware or software. Install, maintain, support, troubleshoot operating systems and a wide variety of software applications, peripheral devices and network connectivity issues. Answer questions in a friendly professional manner to resolve computer problems for employees remotely via email, chat, or telephone, or in person. Create, change and delete user accounts. Scripting and automation to help employees eliminate repetitive work. Maintaining security standards and patch management supported endpoints. Collaborate with others to resolve information technology issues. Resolve computer software issues, questions and problems. Perform other IT related duties or projects, as assigned. Required Knowledge, Skills, and Abilities Must have strong communication skills both verbal and written (English), attention to detail, dependability, cooperation, integrity and analytical skills. Bachelors IT related degree or 3+ years of experience in a related on-the-job experience. Knowledge of MS Windows and Mac OS X operating systems Excellent organizational and prioritization skills; able to assess prioritization by gauging business impact in consideration of competing priorities. Strong interpersonal and influencing skills, with the ability to build credible relationships with multiple business functions. Ability to work on multiple concurrent projects and tasks and switch focus as necessary Ability to adapt to rapidly changing priorities. 3-4 years of relevant corporate IT support operations work experience; preferably in a high-growth, dynamic SaaS environment. Familiarity with regulatory compliance standards such as SOX (Sarbanes-Oxley Act), PCI (Payment Card Industry Data Security Standard), and other relevant frameworks to ensure adherence to legal and security requirements. Familiarity with the fundamentals of IP Addressing, DHCP, DNS, and basic routing skills A quiet space to work Reliable internet connection of at least 30 Mbps IT certifications are a plus This role is remote by default, with occasional in-presence required at our Delhi Office for tasks that require physical access to systems or hardware. The application window for this position is anticipated to close in 2 weeks (10 business days) from June 27,2024. Please know this may change based on business and interviewing needs. What You Will Get As A Porch Group Team Member Our benefits package will provide you with comprehensive coverage for your health, life, and financial well-being. Our benefits include medical insurance, accident insurance and retiral benefits. Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity Leaves, and weekly wellness events. What’s next? Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have! Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work. Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

The Experience plus Devices (E+D) Growth team is seeking engineers to help accelerate the adoption of Copilot and Microsoft 365. Our team is uniquely positioned at the strategic epicenter of E+D for revolutionizing the productivity business by delivering embedded experiences across the Microsoft 365 suite (Teams, Outlook, Word, PowerPoint, Excel, etc.) that drive the growth of our company’s cutting-edge generative AI solutions across the commercial and consumer spectrum. Our team tackles technical challenges across a diverse tech stack, with the solutions we deliver having a direct impact on the bottom line of the business. This role requires strategic and creative thinking, as well as a passion for building technical solutions that address customer needs. We are a modern engineering organization that embodies industry best practices in Product-Led Growth (PLG). We are data-informed, hypothesis-driven, and rigorous in measuring outcomes to ensure undeniable customer and business impact. We collaborate closely with industry-leading PMs, designers, data scientists, user researchers, and marketers to build deep customer insights that inform the design of experiences used by hundreds of millions of people every day. We partner with teams across the company to deliver world-class services, and we create experiences that connect with customers across Microsoft products. We play a direct role in driving business growth and framing our business value to end users and our vibrant community of fans. We are looking for a Software Engineer to join us. Building a successful team involves creating an inclusive workplace where all people and ideas are welcome. We invest in the health of our team and take "how we work" as seriously as the impact we have on customers and the business. You don’t need to know everything when you join our team; just bring your growth mindset and willingness to learn, and we will provide mentorship and career growth to help you succeed. The Team's Focus Is On Following 3 Main Areas Full-Stack: Develop end-to-end features using React/TypeScript frontends paired with C#/.NET REST or GraphQL APIs and scalable data models—built to support millions of daily users. Backend: Design and scale Azure-hosted services in C#/.NET that handle hundreds of millions of requests daily, with opportunities to lead the adoption of event-driven architectures. Client: Deliver high-performance native Android/iOS/Windows/macOS experiences using modern C++, Java, Kotlin, Objective-C, Swift and platform-specific frameworks, enabling contextual Product-Led Growth motions within Microsoft 365 apps. As a Software Engineer 2 you will play a critical role in driving the adoption and monetization of Microsoft 365 Copilot through Product-Led Growth methodologies. The position require building new experiences, running experimentation and making data driven decision to make a ship candidates. The role will provide opportunities for impact in a high growth area for E+D. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. We are builders, explorers, and connectors and we are looking for a like-minded Software Engineers who thrives on driving big ideas from spark to scale. We are looking for candidates with a growth mindset, and someone who fosters collaboration with teammates and partners. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Works with appropriate stakeholders to determine user requirements for a set of features. Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight. Creates and implements code for a product, service, or feature, reusing code as applicable. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python Solid understanding of software design principles and best practices. Excellent problem-solving and analytical skills. Good design, coding, debugging, teamwork, partnership and communication skills. #DPG #ExDGrowth #IDCMicrosoft Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Must-Have Skills: Swift / SwiftUI In-App Purchases & Payment Gateway Integration macOS Application Development Maps & Location Services Databases (CoreData, Realm, etc.) Job Types: Full-time, Permanent Pay: ₹11,332.59 - ₹60,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: total work: 2 years (Required) iOS development: 2 years (Required) Work Location: In person

This position is primarily responsible for providing on-site computer and network support to office staff. You should have good problem-solving skills to troubleshoot computer, network, software, and hardware issues. The person should also have good communication skills and a willingness to learn. Responsibilities: IT Helpdesk Investigate, diagnose and solve all computer hardware, software, and network faults in a timely and professional manner Resolve all Helpdesk tickets within stipulated time Record events and problems and their resolution in logs Assign and install appropriate hardware / peripherals / license Set up and configure new laptops and desktops Work with vendors to resolve any IT related issues independently Identify users' requirements and provide peripherals like keyboard, mouse, etc. Perform preventive maintenance on devices (primarily laptops and desktops), including tasks such as OS updates, BIOS updates, antivirus updates, firmware updates, disk clean-ups, and defragmentation where applicable User Administration, Monitoring and Equipment provisioning Create users and give appropriate rights independently Install and update Windows software on user machines Install and configure web servers on user machines like but not limited to IIS, MySQL MSSQL. Configure/troubleshoot VPN connections on user machines Monitor status of internal servers and service using tools and consoles Monitor backups regularly and alert relevant team member when automatic backups fail Keep the asset and inventory updated. Assign license as needed by the user Technical Qualifications: Experience in software, hardware, and network troubleshooting Experience in configuring and troubleshooting Microsoft Windows operating systems Understanding of macOS operating system and its environment Basic understanding of Microsoft Windows Server and Linux Server will be an added advantage Knowledge of fundamental concepts including DNS, networking basics, TCP/UDP protocols, IP routing, and containerization Personal Skills: Ability to remain calm and professional when troubleshooting and resolving support issues Ability to adjust tasks and schedules to adapt to changing priorities Enjoys working with people Strong work ethic, personal accountability, and dependability Capable of working well under pressure Education and Work Experience: This individual should possess a graduate degree in computer-related field with over 2 years of experience in User Administration and Helpdesk Hardware and networking certification is preferred but not required

About The Role Abnormal AI is seeking a IT Manager for APAC to enhance our IT team. As a rapidly expanding cybersecurity firm, our focus is on scaling technology support processes while ensuring a secure environment that optimally balances superior security practices with user experience and productivity. In this pivotal role, you will manage our IT support team in India, driving efficiency in technical issue resolution and maintaining our high standards of customer service. You will leverage trend analysis and data-driven dashboards to monitor performance metrics, enabling informed decision-making that enhances user support and satisfaction in a remote work setting. Key Responsibilities Trend Analysis & Dashboard Development: Utilize data-driven dashboards to analyze support trends, identify patterns, and report insights that inform service improvements and strategic decisions. Team Leadership: Lead and motivate a remote technical support team, fostering a culture of excellence and accountability while ensuring effective use of tools like ServiceNow, Google Workspaces, MacOS, Windows, JAMF, Intune, Slack, and Zoom. Process Optimization: Drive continuous improvement by analyzing current processes and implementing optimized workflows that enhance efficiency and support quality. KPI Definition & Monitoring: Define, implement, and track key performance indicators (KPIs) to measure the effectiveness, efficiency, and satisfaction of end-user services, continuously identifying areas for enhancement and corrective actions. Cross-Functional Collaboration: Work closely with IT engineering, Security, and HR to ensure seamless delivery of solutions that support the entire employee lifecycle, from onboarding to offboarding. Vendor Management: Manage relationships and contracts with vendors related to end-user support tools and services, ensuring alignment with organizational goals. Forecasting & Resource Management: Oversee computer inventory management, including resource allocation and procurement, while forecasting hardware and software expenditures based on current and future needs. Who You Are Strong communicator with excellent documentation and reporting skills. Collaborative team player capable of motivating and developing a diverse team. Results-oriented, adaptable, and thrives in a fast-paced environment. Intellectually curious and committed to continuous improvement, always seeking to enhance service quality through innovative solutions. Must Haves 7+ years of experience in IT support or end-user services. Bachelor’s degree in Computer Engineering, Information Technology, Business Administration, or a related field. Proven experience in a global and remote-first work environment. Nice to Have ITIL Certification. Familiarity with hardware as a service (HaaS) partnerships. Experience with Apple Business Manager and Automated Device Enrollment. Join us at Abnormal AI to make a meaningful impact on our user support processes and contribute to our mission of delivering exceptional cybersecurity solutions! Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .

The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse. What Makes Our Team Special We develop native SDKs that allow developers to integrate sophisticated security measures with simple function calls Our solutions leverage platform-specific capabilities to enhance fraud detection while maintaining a smooth user experience Our SDKs serve over 1 million daily active users (DAU) across various B2C applications We maintain feature parity across platforms while optimizing for platform-specific advantages on iOS (including macOS and VisionOS), Android, and FireOS We're launching initiatives to engage with the developer community through speaking opportunities at events like droidcon and writing developer blog posts. As a small, highly-skilled team, each engineer has a significant impact on our product direction and the opportunity to drive innovation across multiple platforms. We're looking to expand our team with experienced engineers who are passionate about creating secure, high-performance mobile solutions at scale. Role Overview As a Staff iOS Engineer, you will: Play a crucial role in designing, developing, and maintaining our secure SDK solutions across Apple platforms Work on products that impact over 1 million daily active users, requiring a focus on performance, reliability, and scalability Leverage your expertise in both UIKit and SwiftUI to create separate SDK implementations that cater to different developer preferences and application requirements Collaborate with security experts, product managers, and other engineers to deliver SDKs that meet the highest standards of security, performance, and usability Key Responsibilities Lead the architecture, design, and implementation of secure SDK components for iOS, macOS, and VisionOS platforms Develop and maintain separate UIKit and SwiftUI SDK implementations with feature parity Establish best practices for secure coding, API design, and SDK integration Collaborate with security teams to implement robust encryption and data protection measures Drive performance optimization initiatives to minimize SDK latency and resource usage Create comprehensive documentation and sample applications to facilitate SDK adoption Provide technical leadership across SDK development initiatives Break down complex epics into manageable features and drive the full development lifecycle from planning to release Stay current with Apple platform updates, security standards, and best practices Participate in code reviews, architectural discussions, and technical planning Work closely with QA to ensure SDK reliability across various device configurations and OS versions Engage directly with customers to gather feedback, provide technical guidance, and improve SDK usability and integration experience Write clean, testable code following modern architectural patterns such as MVI (Model-View-Intent) Qualifications Required 8+ years of professional iOS development experience Deep understanding of UIKit, SwiftUI, and the differences between them Proven experience with iOS performance optimization techniques Expertise in writing testable code and implementing modern architectural patterns (such as MVI) Strong knowledge of iOS security concepts (keychain, secure enclave, encryption, etc.) Extensive experience with WebView implementation and optimization Experience with modern Swift programming techniques and patterns Proficiency with dependency management, modularization, and API design Understanding of binary compatibility, semantic versioning, and SDK lifecycle management Experience integrating with RESTful APIs and implementing network security best practices Excellent debugging and performance optimization skills Excellent communication skills for effective customer interaction and ability to document complex technical concepts clearly Preferred Experience with VisionOS development Knowledge of cryptography principles and implementations Familiarity with mobile security standards (OWASP, NIST, etc.) Experience with CI/CD pipelines for SDK deployment and ability to automate release processes Experience with backend API development and deployment Extensive experience building and maintaining SDK libraries Contributions to open-source projects or published technical content Experience with cross-platform development (React Native, Flutter, etc.) integration JavaScript knowledge and experience with WebView-native bridge implementations Understanding of Apple's App Store guidelines and submission process Experience with automated testing strategies for SDKs Technologies Swift, Objective-C UIKit, SwiftUI Xcode, Swift Package Manager, CocoaPods Git, CI/CD tools Security frameworks (CryptoKit, CommonCrypto) Networking (URLSession, Combine) WebView, WKWebView, JavaScript Testing frameworks (XCTest, Quick/Nimble) Why Arkose Labs? At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, OpenAI, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe. Why do top tech professionals choose Arkose Labs? Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients. Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment. Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events. Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas. Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change The most recognizable brands in the world select Arkose Labs, including OpenAI, Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir. We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education. We Value People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do. Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another Customer Focus. We empathize with our customers and obsess about solving their problems Execution with precision, professionalism and urgency Security. It’s the lens through which we implement our processes, procedures, and programs Benefits Competitive salary + Equity Beautiful office space with many perks Robust benefits package Provident Fund Accident Insurance Flexible working hours and work from home days to support personal well-being and mental health Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.

ROLES & RESPONSIBILITIES Key Responsibilities: Technical Troubleshooting & Resolution: Diagnose and resolve technical issues related to macOS operating systems, Apple hardware (MacBooks, iMacs, Mac Pros, etc.), peripherals, and common software applications. Provide support for network connectivity issues (Wi-Fi, VPN, wired connections) specific to macOS devices. Troubleshoot printing, scanning, and other peripheral-related problems. Address user account issues, password resets, and access problems. Perform remote and in-person troubleshooting as needed. System Installation, Configuration & Maintenance: Install, configure, and upgrade macOS, software applications, and drivers. Deploy and manage Mac desktops and laptops using Mobile Device Management (MDM) solutions (e.g., JAMF). Perform routine maintenance tasks such as system updates, patch management, antivirus scans, and backups. Ensure compliance with security protocols and best practices on Mac devices. Conduct hardware diagnostics and coordinate repairs or replacements when necessary. User Support & Training: Provide timely and effective technical assistance to end-users via various channels (phone, email, chat, ticketing system, in-person). Guide users with clear, step-by-step instructions on how to use macOS features, applications, and devices. Develop and maintain user guides, FAQs, and knowledge base articles to facilitate self-service and enhance user productivity. Educate users on new services, applications, and security best practices. Device Management & Inventory: Administer and manage MDM solutions for Mac device enrollment, policy enforcement, security compliance, and application deployment. Maintain accurate records of hardware and software inventory, including deployment, refresh, and retirement. Coordinate equipment procurement and replacement processes to meet user requirements. Collaboration & Documentation: Escalate complex or unresolved issues to higher-tier support teams or vendors as necessary, ensuring timely resolution. Collaborate with other IT teams (e.g., network administrators, system administrators, cybersecurity specialists) to address complex technical issues and implement IT projects. Document all support interactions, troubleshooting steps, and resolutions in a ticketing system. Contribute to the continuous improvement of support processes and procedures. EXPERIENCE 3-4.5 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Mac Desktop, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-L1 Support, Computer Fundamentals ABOUT THE COMPANY Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

Provide 1st and 2nd line support for desktops, laptops, printers, and peripheral devices. Install, configure, and maintain operating systems (Windows/macOS) and standard software packages. Troubleshoot and resolve hardware, software, and network-related issues. Respond to support requests via phone, email, or ticketing system and track through resolution. Set up and support new user workstations, including user accounts, profiles, and permissions. Maintain IT asset inventory and documentation. Coordinate with other IT teams to escalate unresolved issues. Ensure all systems are up to date with security patches and antivirus definitions. Assist in deploying updates, imaging systems, and migrating user data. Job Type: Full-time Pay: ₹10,090.17 - ₹15,849.74 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Location: 100% remote in India/Pakistan, in German business hours Compensation: At or above local market level at international companies. This roles offers equity and various benefits. Let's start with why Secfix exists 🧬 Today over 1.78 million of small and medium-sized businesses in Europe alone need to be compliant with information security frameworks to be able to sell their products and services to enterprise customers. Secfix automates security compliance for SMBs in Europe. We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 in weeks instead of months. Our platform integrates with a company’s tech stack (like AWS, Azure AD, Jira, etc.), automatically extracts the data needed for compliance, and creates a checklist to become and remain compliant. We grew from 0 revenue to >1M$ ARR within two years and are looking for skilled engineers to help us improve and scale our product. Check our culture guide. Why you should join Secfix Secfix is an early-stage fully remote startup in the best sense of the word. We’re a fun, close-knit team on a mission to automate security and compliance for modern companies and become the European compliance automation leader. We rapidly grew from just three founders to 20 people in less than 2 years after founding. Your work will significantly impact our tech product used by CTOs, engineering teams, COOs and the whole team will celebrate your wins. In comparison to many startups we are growing the team at a healthy rate and there is a balance between fast growth and maintaining our runway as we scale. Most of our costs are already covered by revenue. With new challenges (we're looking to 2x the team next year), you're assured of growth and progress. Our trajectory is fueled by top investors, including Octopus Ventures, Neosfer (Commerzbank), founders of Signavio and many more angels. Who are we looking for? At Secfix, we're offering the most unconventional role we’ve ever hired for—a unique opportunity for an ambitious, independent engineer to own a new product area. You’ll build cross‑platform (macOS, Windows, Linux) security monitoring desktop apps and their backend infrastructure, where rapid learning and exceptional problem-solving skills are valued far more than years of experience. In this role, you’ll shape a product from scratch, experiment boldly with the latest technologies, and tackle deep OS-level challenges. Bring your commitment and drive, and we’ll provide an environment that keeps you happy, ambitious, and empowered to do your best work. You should apply if: You’re ambitious, independent, and growth-oriented—an extraordinary problem solver who wants ownership of a quickly growing product. Learning new things quickly and applying them to ship real solutions end-to-end is your superpower; you have side projects or academic achievement that prove it. You enjoy digging into OS-level details, whether building custom tools, debugging kernel modules, or working with device-management APIs. You have great written and oral communication skills, especially in English and are excited to talk to users to solve real problems. You have strong engineering fundamentals, code efficiently, and you know what you're great at and what you're less great at. You thrive when you have autonomy, own as many of the details as possible, and project manage your own work. You’re comfortable collaborating and communicating in a remote environment, especially in writing and on video calls. You understand that working remotely doesn't mean working alone. Remember, it requires more pro-active communication than working in the office. What you’ll do day-to-day: You’ll pioneer building a next generation security monitoring desktop apps from scratch alongside our Senior Software Engineers who built the initial osquery product that served us last 2 years. You’ll own cross-platform desktop app development for Windows, macOS, Linux in Go and TypeScript. You’ll shape the product roadmap alongside our CTO and Tech Lead. You’ll quickly learn and become the expert in all-things-MDM and operating systems at Secfix. You’ll tackle deep technical OS-level troubleshooting for device management like an owner and solve real customer-impacting issues in our production environment, ensuring a smooth experience for our users. You’ll be first one to dig into system logs, find solution to cross-platform issues, and respond to technical customer questions. You’ll collaborate across teams: Work closely with product managers, designers, and other engineers to ensure that each feature truly empowers users. You’ll occasionally contribute to a React UI or wrap apps in Electron or Tauri — though deep Electron expertise isn’t required. Experience that you will bring: 1+ years of experience in Backend Engineering through first full-time job and internships. Solid foundation in programming with Go. Professional production experience in Go and SQL with demonstrated ownership. Familiarity with 3rd-party APIs and interest in learning monitoring and troubleshooting. 0.5-1 year of software engineering experience in top tier tech companies (FAANG, Uber, Atlassian or similar), hedge funds (Towers Research, DE Shaw or similar) and VC-funded startups. Internships also count. Willingness to take ownership of tasks, collaborate, and adapt to feedback. Nice-to-have: You can demonstrate exceptional drive - you were top 5% of your class academically or built notable side projects—looking to prove yourself in a high-impact role. Experience in SaaS companies. Experience in TypeScript with Node.js Experience building, deploying, and operating production APIs. Our Technology Stack MDM Product (your focus): Golang, SQL. Occasional Node.js with TypeScript, React.js. Core Product Backend: Java SpringBoot, Postgresql, Hibernate Infrastructure: AWS with ECS Tools: Gitlab CI/CD, Figma, Slack, Notion, Gather.town, ClickUp Interview Process We aim to invite successful applicants to interview within a week and provide feedback after the take-home task stage. Applicants can expect the following: Intro call with a Secfix team member ~ 15-30 min Technical assessment ~ 1h Technical interview and take home task Virtual on-site with the Tech Lead and co-founders on Gather.town (approx. 2h) Upon successful onsite, applicants will receive an offer. After sending us your application in, please keep an eye out for an email from Grigory (CTO) or Chiara (People Ops). We will respond and move as quickly as possible. What We Offer Remote Work: 100% remote work with a virtual office in Gather. Competitive Salary: Industry-competitive local salaries.We pay local rates that are at or above the market. We share this philosophy with GitLab. Equity: Generous equity package – we’re all owners of Secfix and beneficiaries of our collective success. Holidays: 20 days holiday + local public holidays. Health Insurance: Comprehensive health coverage. Development Budget: €1,000 annual personal development budget. Workspace Budget: Remote workspace budget and access to co-working spaces. Annual Retreat: Annual retreat to build connections and inspire ideas (this year we’re headed to Milan!). Tech Equipment: Latest tech equipment (MacBook, monitors, headphones). Company Events: Company-wide events to build relationships and have some fun! Mentorship: We are backed by top VCs and accelerators and have direct access to world-class mentors.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... We are seeking a seasoned and strategic leader to spearhead our AI Security Governance initiatives, including Verizon’s AI inventory and validation program. This is a “hands on” leadership role for someone who can design effective governance solutions to ensure the effectiveness of Verizon’s AI security solutions across the solution stack and lifecycle. This role will work closely with technology partners, business stakeholders and other parts of the CyberSecurity organization to ensure that AI practices align with regulatory standards and industry best practice. The selected candidate will serve as a trusted SME, translating often-complicated principles to non-technical and executive audiences. The Sr. Manager will have a critical role in the establishment of a framework, security policy and effective cyber risk governance solutions that incorporate the involvement of relevant cybersecurity teams from the early stages of AI development, ensure that cybersecurity considerations are embedded throughout the process and enforce centralized cyber oversight across the AI lifecycle. This includes rapid identification and mitigation of shadow AI and security gaps across various technology platforms with embedded AI. The ideal candidate will focus on alignment and execution to build exceptional cyber defense solutions, incorporating best in class processes and technologies that enable the business to rapidly deploy secure AI solutions that are then continually monitored for emerging security risks or threats. In addition, the Sr. Manager will be responsible for the oversight, mentorship, and continued development of the programs and teams within AI Security. The successful candidate will possess and develop strong technical and interpersonal skills and will have the ability to handle high-profile matters and to work under pressure with minimal supervision. Designing and implementing a robust AI inventory solution that federates data across existing systems of record and ensures that the cybersecurity organization has the information required to implement effective security in compliance with all appropriate regulatory considerations. Leading the development of a solution to detect “shadow AI” that may be in place across Verizon. Ensuring that the AI security framework aligns with industry standards (NIST AI RMF, etc). Providing guidance, development and support for direct reports working on AI security. Assessing risks associated with AI systems, including the development of mitigation strategies. Oversee the implementation to ensure that identified risks are managed effectively. Partnering with technical and non-technical teams to integrate security and governance considerations into the I development lifecycle. Serving as the liaison between technical teams and executive leadership to communicate risks and governance strategies. Developing and deliver training programs to educate stakeholders on AI security Serving as a trusted advisor to the business and technology stakeholders across the enterprise to partner on AI security concerns. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What We’re Looking For... You'll need to have: Bachelors degree and six or more years of work experience Eight or more years of experience in cybersecurity, with at least two years focused on AI technologies. Excellent leadership, communication and interpersonal skills. Strong technical knowledge of AI / ML technologies. Experience performing comprehensive risk assessments. Experience with security policy creation. Experience working with third party risk processes. Advanced degrees or certifications (CISSP, CRISC, etc.) are highly desirable Demonstrated knowledge of AI related risks and mitigation strategies in particular for Generative AI solutions. Comprehensive understanding of cyber based frameworks including NIST AI Risk Management Framework, MITRE ATLAS, and OWASP Top 10 LLM. Knowledge of large enterprise environments, cloud infrastructure and services, network protocols, network devices, multiple operating systems (Windows, macOS, Linux, etc.), and secure architectures. Strong analytical and critical thinking skills, excellent written and oral communication skills, and presentation skills. Highly collaborative with ability to articulate ideas and influence peers and senior leaders. Experience working on cross-functional teams including engineering, products teams, legal and security. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #CISOIndia Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... We are seeking a seasoned and strategic leader to spearhead our AI Security Governance initiatives, including Verizon’s AI inventory and validation program. This is a “hands on” leadership role for someone who can design effective governance solutions to ensure the effectiveness of Verizon’s AI security solutions across the solution stack and lifecycle. This role will work closely with technology partners, business stakeholders and other parts of the CyberSecurity organization to ensure that AI practices align with regulatory standards and industry best practice. The selected candidate will serve as a trusted SME, translating often-complicated principles to non-technical and executive audiences. The Sr. Manager will have a critical role in the establishment of a framework, security policy and effective cyber risk governance solutions that incorporate the involvement of relevant cybersecurity teams from the early stages of AI development, ensure that cybersecurity considerations are embedded throughout the process and enforce centralized cyber oversight across the AI lifecycle. This includes rapid identification and mitigation of shadow AI and security gaps across various technology platforms with embedded AI. The ideal candidate will focus on alignment and execution to build exceptional cyber defense solutions, incorporating best in class processes and technologies that enable the business to rapidly deploy secure AI solutions that are then continually monitored for emerging security risks or threats. In addition, the Sr. Manager will be responsible for the oversight, mentorship, and continued development of the programs and teams within AI Security. The successful candidate will possess and develop strong technical and interpersonal skills and will have the ability to handle high-profile matters and to work under pressure with minimal supervision. Designing and implementing a robust AI inventory solution that federates data across existing systems of record and ensures that the cybersecurity organization has the information required to implement effective security in compliance with all appropriate regulatory considerations. Leading the development of a solution to detect “shadow AI” that may be in place across Verizon. Ensuring that the AI security framework aligns with industry standards (NIST AI RMF, etc). Providing guidance, development and support for direct reports working on AI security. Assessing risks associated with AI systems, including the development of mitigation strategies. Oversee the implementation to ensure that identified risks are managed effectively. Partnering with technical and non-technical teams to integrate security and governance considerations into the I development lifecycle. Serving as the liaison between technical teams and executive leadership to communicate risks and governance strategies. Developing and deliver training programs to educate stakeholders on AI security Serving as a trusted advisor to the business and technology stakeholders across the enterprise to partner on AI security concerns. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What We’re Looking For... You'll need to have: Bachelors degree and six or more years of work experience Eight or more years of experience in cybersecurity, with at least two years focused on AI technologies. Excellent leadership, communication and interpersonal skills. Strong technical knowledge of AI / ML technologies. Experience performing comprehensive risk assessments. Experience with security policy creation. Experience working with third party risk processes. Advanced degrees or certifications (CISSP, CRISC, etc.) are highly desirable Demonstrated knowledge of AI related risks and mitigation strategies in particular for Generative AI solutions. Comprehensive understanding of cyber based frameworks including NIST AI Risk Management Framework, MITRE ATLAS, and OWASP Top 10 LLM. Knowledge of large enterprise environments, cloud infrastructure and services, network protocols, network devices, multiple operating systems (Windows, macOS, Linux, etc.), and secure architectures. Strong analytical and critical thinking skills, excellent written and oral communication skills, and presentation skills. Highly collaborative with ability to articulate ideas and influence peers and senior leaders. Experience working on cross-functional teams including engineering, products teams, legal and security. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #CISOIndia Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

About Groww We are a strong and enthusiastic team focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Got the keeda in you to defy conventions and embrace the extraordinary? Chat with us. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Responsibilities: Assist in the installation, configuration, and maintenance of hardware, software, and network systems. Provide technical support to end-users by troubleshooting hardware and software issues and resolving them in a timely manner. Monitor and manage IT systems, networks, and servers to ensure optimal performance and reliability. Collaborate with team members to identify and implement IT solutions that enhance efficiency and productivity. Perform routine maintenance tasks, such as system updates, backups, and security patches. Assist in the management of user accounts, permissions, and access rights. Respond to and resolve help desk tickets, maintaining accurate records of incidents and solutions. Assist in the setup and maintenance of audiovisual equipment for presentations and meetings. Contribute to the development and documentation of IT policies, procedures, and guidelines. Participate in the evaluation and recommendation of new hardware and software solutions. Stay up-to-date with emerging technologies and industry trends to provide informed recommendations. Support cybersecurity efforts by implementing and maintaining security protocols and practices. Provide training and guidance to employees on the effective use of IT systems and tools. Assist in the procurement of IT equipment and supplies as needed. Maintain inventory records of hardware, software licenses, and other IT assets. Qualifications: Bachelor degree or equivalent in Information Technology, Computer Science, or a related field. Strong understanding of computer systems, networks, hardware, and software applications. Proficiency in operating systems such as Windows, MacOS, and Linux. Familiarity with troubleshooting and technical problem-solving methodologies. Basic knowledge of network protocols, configuration, and troubleshooting. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Detail-oriented with strong organizational and multitasking abilities. Customer service-oriented mindset and a willingness to assist end-users. Certifications such as MCP, JamF or Google or similar are a plus. Previous experience in a technical support or IT help desk role.

We are seeking a skilled System Administrator to join our IT team. The ideal candidate will be responsible for configuring and maintaining Outlook email systems, along with installing, configuring, and troubleshooting operating systems across a variety of devices. This role will play a crucial part in ensuring the smooth and efficient operation of the company’s IT infrastructure. Key Responsibilities: Configure and maintain Microsoft Outlook profiles and ensure seamless integration with Exchange or Office 365 mail servers. Troubleshoot and resolve issues related to Outlook, including connectivity, performance, and email synchronization problems. Install, configure, and maintain operating systems (Windows/Linux/MacOS) on workstations and servers. Perform system upgrades, patches, and updates to ensure systems are secure and up-to-date. Collaborate with end-users to troubleshoot and resolve OS and software-related issues. Provide technical support and guidance for employees on Outlook and OS-related queries. Maintain system backups and ensure data integrity and security. Document configurations, procedures, and resolutions to improve team efficiency. Requirements: Proven experience as a System Administrator, IT Support, or similar role. Strong knowledge of Microsoft Outlook configuration, troubleshooting, and administration. Expertise in OS installation, configuration, and troubleshooting (Windows, Linux, or MacOS). Familiarity with Active Directory, Exchange, and Office 365. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and as part of a team.

About Us: We’re a cutting-edge HR IT-Recruitment Agency connecting Microsoft experts with forward-thinking organizations. We embrace innovation, AI, and automation to simplify the hiring process for both professionals and companies. Join us and become part of an exciting journey shaping the future of IT recruitment. Job Description: We are looking for a skilled Microsoft Mobile Device Manager with expertise in Intune to oversee mobile device and application management for enterprise clients. This role requires deep knowledge of Intune’s features and functionalities and the ability to implement secure and efficient mobile solutions for organizations. Key Responsibilities: Configure and manage Microsoft Intune for device and application management. Develop and enforce mobile device management (MDM) policies. Secure corporate data on mobile devices using Intune’s security and compliance features. Manage Azure AD joined devices, including BYOD (Bring Your Own Device) setups, ensuring secure access while allowing users to download necessary data on their local devices. Implement and enforce advanced attack surface reduction strategies to minimize potential vulnerabilities. Utilize Intune’s capabilities to monitor and restrict data sharing, prevent data loss, and enhance overall device compliance. Ensure seamless integration of device management with existing security and identity solutions for comprehensive protection. Troubleshoot and resolve issues related to device enrolment, compliance, and app deployment. Integrate Intune with other Microsoft 365 and Azure services. Provide end-user training and documentation. Stay updated on the latest Intune capabilities and MDM best practices. Qualifications: Hands-on experience with Microsoft Intune for mobile device and application management. Strong understanding of MDM and Mobile Application Management (MAM) principles. Knowledge of compliance policies, configuration profiles, and conditional access. Familiarity with platforms like Windows, iOS, Android, and macOS in an enterprise setting. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate). Benefits: Competitive pay and flexible work arrangements. Opportunities to work with leading-edge Microsoft technologies. Access to training and certifications to enhance your skills. A collaborative and innovative team environment. How to Apply: Send your CV along with a cover letter detailing your experience in Entra Identity Engineering or Microsoft Intune projects, highlighting specific achievements and challenges you’ve tackled.

Roles & Responsibilities Key Responsibilities: Technical Troubleshooting & Resolution: Diagnose and resolve technical issues related to macOS operating systems, Apple hardware (MacBooks, iMacs, Mac Pros, etc.), peripherals, and common software applications. Provide support for network connectivity issues (Wi-Fi, VPN, wired connections) specific to macOS devices. Troubleshoot printing, scanning, and other peripheral-related problems. Address user account issues, password resets, and access problems. Perform remote and in-person troubleshooting as needed. System Installation, Configuration & Maintenance: Install, configure, and upgrade macOS, software applications, and drivers. Deploy and manage Mac desktops and laptops using Mobile Device Management (MDM) solutions (e.g., JAMF). Perform routine maintenance tasks such as system updates, patch management, antivirus scans, and backups. Ensure compliance with security protocols and best practices on Mac devices. Conduct hardware diagnostics and coordinate repairs or replacements when necessary. User Support & Training: Provide timely and effective technical assistance to end-users via various channels (phone, email, chat, ticketing system, in-person). Guide users with clear, step-by-step instructions on how to use macOS features, applications, and devices. Develop and maintain user guides, FAQs, and knowledge base articles to facilitate self-service and enhance user productivity. Educate users on new services, applications, and security best practices. Device Management & Inventory: Administer and manage MDM solutions for Mac device enrollment, policy enforcement, security compliance, and application deployment. Maintain accurate records of hardware and software inventory, including deployment, refresh, and retirement. Coordinate equipment procurement and replacement processes to meet user requirements. Collaboration & Documentation: Escalate complex or unresolved issues to higher-tier support teams or vendors as necessary, ensuring timely resolution. Collaborate with other IT teams (e.g., network administrators, system administrators, cybersecurity specialists) to address complex technical issues and implement IT projects. Document all support interactions, troubleshooting steps, and resolutions in a ticketing system. Contribute to the continuous improvement of support processes and procedures. Experience 3-4.5 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Mac Desktop, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-L1 Support, Computer Fundamentals About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust. Learn more or request a demo at opengov.com Job Summary The Senior Systems Administrator will oversee the design, implementation, and maintenance of OpenGov’s corporate IT infrastructure, ensuring high performance, security, and scalability. This role will serve as a senior technical resource responsible for managing enterprise systems, supporting critical IT operations, and providing escalation support to the IT Support team. The ideal candidate will combine deep technical expertise with a proactive approach to system administration, security, automation, and user enablement. Responsibilities Administer and maintain IT infrastructure including endpoints, directory services, MDM, and SaaS platforms. Serve as an escalation point for complex technical issues from the IT Support team, providing in-depth troubleshooting and resolution. Ensure uptime and performance of systems including video conferencing, network hardware, VPN, authentication systems, and cloud applications. Drive automation and process improvements across IT systems using scripting and configuration management tools. Design and maintain identity and access management policies using Okta, and support integrations with enterprise SaaS platforms. Maintain endpoint security policies, configurations, and updates across MacOS & Windows devices Manage IT asset lifecycle processes for both hardware and software, ensuring compliance and efficiency. Collaborate cross-functionally with Security, People Ops, and Engineering to support IT goals and ensure a positive employee experience. Provide white-glove support for executives and key stakeholders as needed. Create and maintain documentation for IT systems, architecture, and SOPs. Oversee IT aspects of onboarding/offboarding processes to ensure seamless transitions for employees. Participate in audits and maintain compliance with security and operational standards. Requirements And Preferred Experience Minimum of 5 years of progressive experience in IT systems administration in a cloud-first or SaaS-centric environment. Deep knowledge of macOS and Windows environments, including device management via Jamf and Intune. Experience with IT help desk ticketing systems such as Zendesk or Jira Service management. Familiarity with some or all of the following APIs, MDM, AWS, Okta, Workato, Github, Atlassian Suite, Google Workspaces, Windows, and macOS. Experience administering networking infrastructure, video conferencing systems, and office IT equipment. Scripting experience (e.g., Bash, PowerShell, or Python) for automation and operational efficiency. Demonstrated experience supporting distributed and hybrid teams. Excellent troubleshooting, documentation, and communication skills. Proven ability to manage IT projects and contribute to team roadmaps. Strong understanding of cybersecurity principles and IT compliance requirements. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work For You Enjoy an award-winning workplace with the benefits to match, including: Comprehensive healthcare options for individuals and families. Flexible vacation policy and paid company holidays 401(k) with company match (USA only) Paid parental leave, wellness stipends, and HSA contributions Professional development and growth opportunities A collaborative office environment with weekly catered lunches

About xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As a Software Engineering Specialist on the Human Data team, you will be responsible for creating cutting-edge data to facilitate the training of large language models. Collaborating closely with technical staff, you will contribute to datasets for model training, benchmarking, and overall advancement. The Software Engineering Specialist - Human Data role is a full-time remote position. Part-time may be offered on a case-by-case basis but full-time is strongly preferred (please see the bottom of this job description for more details). Responsibilities AI model training initiatives by curating code examples, offering precise solutions, and meticulous corrections in Python, JavaScript (including ReactJS), C/C++, and Java. Evaluate and refine AI-generated code, ensuring it adheres to industry standards for efficiency, scalability, and reliability. Collaborate with cross-functional teams to enhance AI-driven coding solutions, ensuring they meet enterprise-level quality and performance benchmarks. Key Qualifications Advanced proficiency in English, both verbal and written. Strong experience in either Python or JavaScript, with a solid foundation in software development practices. Please note that for those with experience in only JavaScript, experience with ReactJS is preferred but not required. Knowledge of other languages is a strong plus.Strong grasp of computer science fundamentals like data structures, algorithms, and debugging skills. A minimum of 2 years of hands-on industry experience with a proven track record in software development and/or public proof of work (such as on GitHub). Extensive experience with a wide array of tools and systems such as Databases, SQL, Kubernetes, Spark, Kafka, gRPC, and AWS. Preferred Qualifications The ideal candidate for this role is adaptable, possesses strong logical reasoning skills, is detail-oriented, and thrives in a fast-paced work environment. Evidence of meaningful contributions to open source projects or high reputation on platforms like Stack Overflow or evidence of strong performance in programming competitions. Enthusiasm to collaboratively build the best truth-seeking AI out there! Additional Requirements Demonstrates a strong capacity to quickly adapt by learning new skills and unlearning outdated ones, thriving in dynamic and changing environments. For those who will be working from a personal device, please note your computer must be capable of running Windows 10 or macOS BigSur 11.0 or later. Location, Hourly, and Other Expectations This position is fully remote. We are unable to provide visa sponsorship. If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time. You must own and have reliable access to a smartphone. Please indicate your interest in either full-time, part-time, or either in the application. Note that: Full-Time (40 hours per week): Full-time schedules are 9-5:30pm in your local time zone. The first week will be 9-5:30pm PST for onboarding. Part-Time (20-29 hours per week): While hours are flexible around your schedule, you must be committed to working at least 20 hours per week (with at least 10 of these hours worked on weekdays) and no more than 29 hours per week. Compensation and Benefits The pay for this role may range from $55/hour - $65/hour. Your actual pay will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. For full-time roles, specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles. xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For Los Angeles County (unincorporated) Candidates: xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data; Interacting with internal and/or external clients and colleagues; and Exercising sound judgment. California Consumer Privacy Act (CCPA) Notice

Care Infotech, a leading name in IT Services and IT Consulting, is seeking a skilled Mac Engineer to join our dynamic team. As a Mac Engineer, you will be responsible for the deployment, configuration, and maintenance of Mac systems within our organization. Your expertise will be crucial in ensuring seamless integration, optimal performance, and security of all Mac-related infrastructure. You will collaborate with cross-functional teams to troubleshoot and resolve technical issues, deliver exceptional user support, and contribute to continuous improvement initiatives. If you have a strong background in Mac OS environments, a passion for technology, and a commitment to excellence, we invite you to apply for this exciting opportunity at Care Infotech. Tasks Provide technical support and troubleshooting for macOS systems, ensuring minimal downtime and high efficiency. Manage software installations, updates, and configurations on Mac devices to maintain optimal performance and security. Collaborate with IT teams to integrate Mac systems with other network resources and ensure seamless interoperability. Develop and implement automated processes for device management, including patch management, backups, and system monitoring. Educate and train end-users on best practices for using Mac systems and applications, enhancing their productivity and technical proficiency. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3 years of experience in macOS support and troubleshooting. Proficiency in Mac hardware and software, including macOS, iOS, and related applications. Experience with MDM solutions for macOS devices, such as Jamf or similar. Strong communication and interpersonal skills to effectively collaborate with team members and clients. Join Care Infotech as a Mac Engineer and elevate your career in IT Services and Consulting. Be part of our innovative team today!

Role- Technical Support -L1 | WFO | Day Shift | L2/L3 Support (WFH) Technical Support, LAN/WAN troubleshooting #Networking fundamentals (IP, DNS, DHCP) Required Technical Skills: Windows OS / macOS troubleshooting LAN/WAN troubleshooting Microsoft 365, Outlook, Teams support Active Directory and Group Policy basics Networking fundamentals (IP, DNS, DHCP) Remote support tools (e.g., TeamViewer, Remote Desktop) Ticketing systems (e.g., ServiceNow, Jira) DHCP server Operating systems (Windows 2000, 2003, XP, Vista, Win 7) VPN, Router Incident Resolution: Troubleshoot and resolve moderately complex hardware, software, and network issues. Handle tickets escalated from L1/L2 support for global market. Use remote support tools to assist users. Shift Timings 5:00 pm – 5:00 am (9 Hours Shift Between this window) Weekly Offs- Roster Based Work from Home Budget-5LPA-9 LPA

Company Description Wise Tech Labs Private Limited designs and develops products for Windows, Mac, iOS, and Android Platforms. The company also assists technology manufacturers in marketing their solutions globally. Wise Tech Labs offers white label applications and clones of System utilities for Windows or Mac. Role Description This is a full-time on-site role located in Jaipur for .NET Developers, iOS / macOS Developers, React JS and React Native Developers at Wise Tech Labs. The role involves day-to-day tasks associated with software development for Windows, Mac, iOS, and Android platforms. Qualifications Object-Oriented Programming (OOP) and Software Development skills .NET Core and ASP.NET MVC programming skills Experience in software development for Windows, Mac, iOS, and Android platforms Experience in working with SWIFT / SWIFT UI / Objective C Strong problem-solving and analytical skills Bachelor's degree in Computer Science or related field Ability to work well in a team environment

Location: Gurgaon/ Bangalore Experience: 7+ years Employment Type: Full-time Key Responsibilities: Lead and manage IT support functions with a focus on Apple device ecosystems (macOS, iOS) , Microsoft O365 , and Microsoft Intune for cross-platform device management. Provide end-to-end support for Apple devices, including provisioning, onboarding, and troubleshooting using JAMF Pro and/or Intune for macOS . Administer and maintain JAMF and Intune platforms, ensuring consistent policy enforcement, security compliance, and efficient lifecycle management across all endpoints. Manage the Microsoft 365 environment including Exchange Online, Teams, OneDrive, SharePoint, Azure AD, Microsoft Defender for Endpoint, and Purview for compliance. Configure and enforce security policies, conditional access, MFA, DLP, and data retention across all user and device types. Collaborate with IT teams to support hybrid ecosystems (macOS, Windows, iOS), including configuration of VPNs, networking, and SSO integrations. Troubleshoot complex incidents across device, application, and cloud environments, conduct root cause analysis, and ensure permanent resolutions. Mentor junior IT staff on macOS/iOS support, Office 365 administration, Intune configurations, and general IT troubleshooting. Oversee IT asset management , software distribution, patch management, and license compliance across platforms. Participate in and provide subject matter expertise for cross-functional projects involving endpoint security, infrastructure upgrades, and compliance readiness. Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or a related field. 7+ years of experience in IT support roles with a strong focus on Apple/macOS environments and Microsoft 365 administration. Proven expertise in JAMF Pro administration and Microsoft Intune for endpoint provisioning, policy configuration, and secure device management. Strong hands-on experience with Microsoft 365 suite , Azure AD, Exchange Online, AD Connect, Teams, and security configurations. Experience with Microsoft Purview , compliance center, and email/data security. Good understanding of macOS/iOS internals , device enrollment programs (DEP/ABM), and scripting for automation (Bash/Powershell). Strong knowledge of hybrid environments, security frameworks (e.g. GDPR, HIPAA), and identity/access management. Excellent communication, documentation, and mentorship skills. Preferred Certifications: JAMF Certified Expert or equivalent. Microsoft 365 Certified : Security Administrator Associate, Endpoint Administrator Associate, or Modern Desktop Administrator. Certifications such as MS-900 , MS-203 , MS-500 , MS-100 are highly preferred.