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0.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Job Summary: We are seeking a seasoned Microsoft Intune Architect to lead the design, implementation, and management of enterprise mobility and endpoint management solutions using Microsoft Intune. The ideal candidate will have a deep understanding of Microsoft Endpoint Manager, Azure AD, security policies, and modern workplace strategies. Key Responsibilities: Lead the architecture and deployment of Microsoft Intune-based solutions for device lifecycle management across Windows, macOS, iOS, and Android platforms. Design and implement modern management policies including Autopilot, MDM, MAM, compliance policies, conditional access, and configuration profiles. Integrate Intune with Azure Active Directory, Microsoft Defender, and other security solutions. Collaborate with IT Security to ensure endpoint security policies meet compliance and regulatory standards. Create and maintain technical documentation including high-level and low-level designs. Provide technical leadership and mentoring to engineering and support teams. Troubleshoot and resolve complex Intune-related issues, acting as a Tier 3 escalation point. Evaluate and recommend emerging technologies to improve enterprise device management capabilities. Required Skills & Experience: 8+ years of IT experience with 3+ years specifically as an Intune Architect or Engineer. Strong hands-on experience with Microsoft Intune / Microsoft Endpoint Manager. Expertise in Windows Autopilot, configuration profiles, compliance policies, application deployment, and patch management. Experience with Azure Active Directory, Conditional Access, and MFA. Knowledge of PowerShell scripting for automation and reporting. Familiarity with Microsoft Defender for Endpoint and Windows 365 is a plus. Deep understanding of enterprise security, compliance, and mobility standards. Experience with Co-Management (Intune + Configuration Manager) is preferred. Excellent communication and stakeholder engagement skills. Job Type: Full-time Schedule: Day shift Application Question(s): What is your expected CTC? What is your notice period? Are you available to join immediately, or is early joining negotiable? What is your total work experience? Experience: Intune Architect or Engineer: 5 years (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
: When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing... The Threat Management Center (TMC) serves as the initial point of defense for Verizon's networks and information systems, safeguarding them against internal misconduct and cyber-attacks. The TMC Advanced Cyber Defense (TMC-ACD) team is tasked with responding to, investigating, hunting and managing all incidents. Collectively, the teams strive to protect Verizon's employees, customers, brand reputation, and revenue streams through proactive identification, response, and mitigation of potential threats that could adversely affect Verizon or its business partners. What Were Looking For... Verizon is looking for an innovative and motivated professional who will be responsible for safeguarding the Verizon enterprise. This individual will work on identified threats and will neutralize them through proactive hunting and detection, incident response and mitigation strategies, and ensure continuous operation of Verizons on-prem and cloud environments. The Digital Forensics & Incident Response role is an opportunity to work in a fast paced collaborative environment defending Verizon from current and future cyber threats. This position plays a critical role in Verizons enterprise computing defense. Executing the Incident Response Lifecycle to drive threat remediation and identify strategic countermeasures improving future defenses. Operating as a trusted advisor on threat analysis during incidents for incident management teams and other stakeholders by following cybersecurity response methodologies such as the NIST CyberSecurity Framework. Serving as a primary point of contact during assigned on-call shifts, responding promptly to incidents, escalations, and critical alerts to minimize downtime and mitigate risks to the enterprise. Deploying security tools and leveraging logs and endpoint forensic analysis in order to complete a detailed and accurate assessment of security alerts and threats affecting the Verizon enterprise and cloud infrastructure. Assisting with the development of security controls for multiple platforms via automated capabilities by using advanced analysis and forensic techniques. Driving identification, analysis, and remediation activities to ensure compliance with relevant regulatory requirements, industry standards, and best practices related to security and data privacy. Providing assistance and analytical evaluations for high-priority and significant security incidents, including composing extensive and comprehensive analysis summaries and facilitating incident-related discussions. Identifying gaps in detections and collaborating with teams across Cyber Security to mitigate threats and improve the overall security posture. Recommending ways to mature and advance the preventive and defensive capabilities of the TMC. This includes leveraging data and knowledge to clearly communicate the use case for alert creation. Collaborating with cross-functional teams to respond, identify, and analyze the root cause of a cybersecurity incident. Conducting risk assessments, in-depth analysis, and forensic investigations to determine the root cause and impact of incidents. Enhancing, and/or implementing DFIR playbooks to ensure cohesive response repeatability. Assisting with producing operational read-outs and case reviews for peers and leadership that accurately capture the effectiveness of the DFIR organization. Continuously honing to build and maintain knowledge, skills, and abilities needed to maintain proficiency in producing thorough and accurate digital forensic analysis. Enhancing techniques, workflows and processes of security controls, compliance assessments, and DFIR procedures to drive the TMC operational and strategic growth (continuous improvement). Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Youll Need To Have Bachelor's degree or four or more years of work experience. Four or more years of relevant experience required, demonstrated through work experience and/or military experience. Experience working in Digital Forensic, Incident Response, and/or a Security Operations Center (SOC) environment(s). Even better if you have one or more of the following: Awareness of cyber based adversarial frameworks including MITRE ATT&CK and Lockheed Martins Cyber Kill Chain. Proficient knowledge of the cyber threat landscape including types of adversaries, campaigns, and the motivations that drive them. Experience working with analysis techniques, identifying indicators of compromise, threat hunting, and identification of intrusions and potential incidents. Programming and Scripting Experience to enhance automations, ad-hoc forensic analysis and speed-up response times. Previous experience with log aggregation platforms such as Splunk, Elastic, Snowflake, LogRhythm, etc. Proficient in understanding Operating Systems and their architectures: Windows, Unix/Linux, and MacOS Operating Systems. Demonstrates leadership and mentoring skills to help advance the overall capabilities of the TMC organization. Ability to work in a highly collaborative environment needing strong communication, presentation, and leadership-like skills. Exhibits initiative, follow-up and follow through with commitments. Certifications like: Network , Security , CISSP, EnCE, CFCE, C|EH, C|HFI, GCFA, GCFE, GCIH and/or cloud-specific security certifications (e.g. AWS Certified Security - Specialty, Microsoft Certified: Azure Security Engineer Associate, Google Cloud Certified Professional Cloud Security Engineer). If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above. #CISO Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations Hyderabad, India Chennai, India
Posted 3 weeks ago
1.0 years
1 - 1 Lacs
Pune
On-site
Location: Little Italy, Corporate Office Pune Salary : 14,000/- to 16,000/- Key Responsibilities: Installation & Maintenance: Set up desktops, laptops, servers, printers, scanners, biometric devices, CCTV systems (DVR/NVR), routers, switches, and other peripheral devices as per company requirements. System Configuration: Assemble and configure hardware components, including system BIOS and peripheral device settings. Troubleshooting: Diagnose and repair hardware malfunctions in computers, printers, biometric systems, POS machines, and network devices. Preventive Maintenance: Conduct regular health checks and maintenance of hardware to prevent unexpected failures. Network Infrastructure: Install and manage LAN cables, patch panels, routers, access points, switches, and SonicWall firewalls for secure and stable connectivity. Asset Management: Track and maintain inventory of all IT hardware, ensuring optimal performance and timely upgrades or replacements. Server Management: Maintain physical and virtual servers (e.g., VMware ESXi), ensuring uptime, performance, and security. Compliance & Quality: Ensure all hardware complies with company standards and security protocols. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field (fresh graduates are encouraged to apply). 1-2 years of relevant experience in IT system administration or a similar role (preferred but not required). Strong knowledge of network protocols, server management, and system monitoring tools. Experience with operating systems (Windows, Linux, macOS) and server management. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work in a team environment. Preferred Skills: Certification in systems administration (e.g., Microsoft Certified System Administrator, CompTIA Network+) is a plus. Familiarity with database management and SQL queries. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Health insurance Shift: Day shift Work Location: In person
Posted 3 weeks ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Description About CloudBees CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook Position Description Cloudbees, the leader in CI/CD (Continuous Integration and Delivery) and the company behind Jenkins, is seeking an experienced QE Engineer. CloudBees Flow and CloudBees Core are complex products which span technologies ranging from distributed systems, clustering, databases, multi-thread processing, complex scheduling and much more. CloudBees Build Acceleration is a build and test acceleration platform for Make-based, Ninja-based, and Visual Studio build environments that intelligently and automatically parallelizes software tasks across clusters of physical or cloud CPUs to dramatically lower build and test cycle times. CloudBees Build Acceleration reduces software build times by distributing the build over a large cluster of inexpensive servers. By using a dependency management system, CloudBees Build Acceleration identifies and fixes problems in real time that would break traditional parallel builds. CloudBees Build Acceleration seamlessly plugs into existing software development environments and includes web-based management and reporting tools. In this role, the individual is expected to develop and maintain automated tests using Playwright, Selenide & other test frameworks to ensure comprehensive test coverage. Executing various types of testing of the CD-RO and Accelerator products to ensure the scalability and performance requirements of our customers, while collaborating in Agile environments. Perform both automated (50%) and manual (20%) testing, as well as various other DevOps activities to supporting QA process (10%) Load/Stress testing of the Web applications and backend Create and update test scripts, reports and other test documentation Collaborate with product management, support and engineering teams in order to establish priorities, understand requirements, formulate test plans and execute them accordingly Work with customer support teams to debug customer trouble tickets and reproduce them when necessary. Additional responsibilities include debugging test failures, tracking issues in Jira, and integrating tests into CI/CD pipelines The Cloudbees Flow team places high value on quality with the expectation that the QE team serves as the ultimate gatekeeper for certifying the Release Readiness of the software. The ideal candidate is expected to think outside the box in terms of striking the right balance between automation, test coverage (functionality as well as performance of the software) and the speed of testing. Essential Skills Desired Skills and Experience Bachelor’s degree in Computer Science, Engineering or related field 8+ years of experience with automation testing frameworks 2+ years of experience with performance testing tool as JMeter or Gatling Experience with CI/CD processes and tools such as: Jenkins, GitLab, TeamCity Experience with Java, Groovy or Kotlin Experience with at least one of the ?loud computing services: Google Cloud Platform, Amazon Web Services or Microsoft Azure Experience with command line interfaces on Linux Experience with Kubernetes and Helm Experience with UI & API test automation tools, particularly in Java stack (e.g. RoadRunner, JMeter, Gatling, Selenium, Playwright, API testing). Working experience with databases setup and managing such as Oracle, MySQL, MS SQL, MariaDB, PostgreSQL Nice to haves Previous experience with Test Management/ Reporting Tools. Previous experience with bash scripting and other command line interfaces on Linux, MacOS and Windows. Responsibilities Be part of a 2 week Sprint executing payloads in lockstep with Developers. Develop a germane understanding of the plugin assembly line process, starting from design to delivery and follow them. Where necessary improve existing processes and become advocates for delivering top quality software. Work as an independent contributor collaborating with a team of developers and other test engineers. Collaborate with product management, support and engineering teams in order to establish priorities. What You’ll Get Highly competitive benefits and vacation package Ability to work for one of the fastest growing companies with some of the most talented people in the industry Team outings Fun, Hardworking, and Casual Environment Endless Growth Opportunities At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com. We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/. In Europe, please contact the European Anti-Fraud Office at: https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en Signs of a Recruitment Scam Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com” Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work. If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact. You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”. You are asked for cell phone account information.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Experience in providing Desktop & Help Desk Support, troubleshooting and resolving technical issues. Know Windows OS, iOS, macOS and Android environments. Know Active Directory, Group Policy, and other enterprise-level IT systems.
Posted 3 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Security Researcher - EDR About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/. Role Overview: We are looking for a skilled EDR Security Researcher. Your primary responsibility will be to evaluate and improve our EDR product's detection capabilities by identifying detection coverage gaps and developing signatures to address these gaps effectively. About the role: Reverse engineer malware to identify malicious code, obfuscation techniques, and communication protocols. Author detection rules for behavior-based detection engines. Conduct deep research on attacker campaigns and techniques to support detection investments and improve customer experience. Write generic threat detections based on static and dynamic detection engines. Demonstrate a strong understanding of cybersecurity threats, attack techniques, and the MITRE ATT&CK framework. Conduct proactive and reactive threat hunting and identify detection issues such as misses or misclassifications from a large-scale dataset. Respond to escalations to resolve detection effectiveness issues (misclassifications, false positives, and false negatives). Engage and collaborate with diverse partner teams to drive great customer experiences and ensure holistic protection. Develop alerting, reporting, and automated detection solutions. Build tools and automation to improve productivity. About you: 3+ years of experience writing detection using Snort, Yara, Sandbox, or proprietary detection engines. 2+ years of experience performing threat hunting or deep familiarity with incident response procedures, processes, and tools. 2+ years of experience querying and analyzing (for malware/TTPs) large datasets. Experience in programming or scripting languages (e.g., Python, PowerShell). Experience in utilizing various malware analysis tools and frameworks (e.g., IDA Pro). Experience performing detection engineering across multiple operating systems, including Windows, Linux, and macOS. Excellent verbal and written communication skills in English. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Posted 3 weeks ago
0 years
1 - 2 Lacs
Kollam
On-site
The Amrita Vishwa Vidyapeetham, Amaravati Campus is inviting applications from qualified candidates for the post of a Lab Assistant. For details contact : n_nagasai@av.amrita.edu Job Title Lab Assistant Location Amaravati, Andhra Pradesh Qualification Any Degree related to computer science Job Description Candidate should have bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field. Skills Strong programming skills in languages such as Python, Java, C++, or scripting languages. Key Responsible Experience with operating systems (Windows, Linux, macOS) and software installation/configuration. Knowledge of networking basics and lab hardware management. Ability to troubleshoot technical problems effectively and efficiently. Good communication skills and ability to assist students and faculty. Strong organizational skills and attention to detail. Job Category Teaching Last date to apply July 31, 2025
Posted 3 weeks ago
3.0 years
7 - 10 Lacs
Gurgaon
On-site
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Desired Skills: Automation Testing, Manual testing, and Mobile Application Testing Experience: 3-6 Years Location: Gurgaon (Work from Office) Job Description We are seeking to hire a dynamic, highly customer-centric personality who has technical expertise in microservice architecture and can run a diverse development pod. The role will serve on the technology team and report to the Tech Lead. To be successful as an SDET Engineer, you should be able to collaborate with team members and cross-functional stakeholders. Ultimately, a top-notch SDET Engineer should be to designing testing procedures for our software applications and responsible for analyzing the functionality of applications and designing automated tests to validate their performance. What will you do? Work with front-end and back-end developers to deliver end-to-end tests Database and API testing Perform automated and manual testing as required for the project Contribute to all phases of the development lifecycle Write and implement test cases within the test framework Participate in all Agile/Scrum ceremonies, including discussing and writing stories and tests to prepare for upcoming sprints Developing and executing the Cross Browser and Cross platform (browsers like Safari, Chrome, and Mobile browsers, platforms like windows, mobile, macos) testing automation Collaborating with the business to understand the requirements and connect regularly with developers and quality assurance teams to deliver a stable platform Design the CI/CD pipelines and oversee the DevOps Hands-on debugging of critical issues What makes you a great match for us? Bachelor's degree in computer science, information science, or similar 3+ years of hands-on software testing and quality assurance activities with fluency in one or more of these- Python, Java Strong knowledge of software QA methodologies, tools, and processes Experience in writing clear, concise, and comprehensive test plans and test cases Hands-on experience with both white box and black box testing with automation testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Hands-on experience with setting up and using Selenium and other UI testing frameworks Good understanding of MongoDB or other No-SQL data storage, Graphql APIs, Request tracing in microservices Object Oriented automation framework design Hands-on with Linux systems to be able to trace backend issues Excellent Debugging skills The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Continuously improve Always striving for a higher standard than our last. Do it. Own it. Being fearlessly accountable in everything we do. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply now. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Posted 3 weeks ago
7.0 years
0 Lacs
Bengaluru
Remote
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, innovative ideas quickly transform into powerful applications that drive efficiency and unlock insights for our business. By joining our Solutions team, you'll work on AI/ML-powered tools and data-driven solutions that directly support the GSSM organization, helping them streamline operations and enhance decision-making. Our team focuses on creating custom applications that tackle complex challenges, optimize workflows, and enable smarter business decisions. We build machine learning models to extract actionable insights, automate processes, and improve predictions using deep learning techniques, all aimed at making our team more efficient and effective. We’re looking for a passionate Software Engineer. In this fast-paced environment, you'll collaborate closely with business teams to design and implement solutions that drive business outcomes. Description We are looking for an experienced software engineer to design and architect a flagship internal software application. This application is key to enabling in-app experiences for creating unique, customized content and deliver real-time visualizations and insights about the Apple supply chain that delivers products our customers love. The right candidate will collaborate with users, management, and technical peers (across the company) and develop solutions to solve increasingly complex problems. This is an amazing opportunity for an engineer with several years of development experience who is passionate about highly intuitive user interface design, outstanding user experiences, and wants to directly impact Apple business operations. Minimum Qualifications Bachelor’s degree in Computer Science Engineering 7+ years development experience with iOS/macOS Expert with Swift, Xcode, writing tests, debugging and code signing Versed in iOS/macOS Human Interface Guidelines Experience developing user-friendly and intuitive iOS/macOS client-server applications Ability to write clean, modular, robust code to implement features in a fast paced, iterative environment Preferred Qualifications Excellent software design, problem solving, debugging and communication skills Collaborative mindset; experience with Git and Github Experience with relational databases, RESTful services, UNIX tools, basic scripting Experience with Continuous Integration and Continuous Deployment solutions Ensure robust security and access control in software applications Passion for new and emerging technologies Able to communicate technical issues with a non-technical audience Familiarity with the Lean Startup software development methodology Maniacal attention to detail Experience with ML models a plus Comfortable working with remote employees or international teams Submit CV
Posted 3 weeks ago
5.0 years
0 Lacs
Bengaluru
On-site
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world and enriching people’s lives, driven by developers dedicated to creating extraordinary experiences that delight customers. Apple’s Worldwide Developer Relations team (WWDR) provides the services, resources and guidance that empowers the world’s most dynamic developer community to push the boundaries of innovation and bring the next big app ideas to Apple’s platforms for customers worldwide. WWDR also offers programs to help developers connect with experts, learn about the latest Apple tools and technologies, and adopt best practices to supercharge app development. Apple’s Design and Technology Evangelists inspire and help developers create innovative, intuitive, beautiful, platform-native apps and games through design and technical videos, in-person and online events, workshops, and one-on-one consultations. As part of Apple’s Worldwide Developer Relations team, Evangelism help to plan and deliver WWDC and Developer Center events by leading the presentation production process, coaching speakers, giving detailed slide design feedback, and managing and staffing design and technology labs. Evangelism drives the Apple Design Awards, briefs and supports developers for third party Keynote demos, produces and publishes the Apple Design Resources, helps design and write the Human Interface Guidelines, designs and builds the Apple Developer app, and works closely with developers making cutting-edge experiences for new hardware like Apple Vision Pro, and more. We are seeking a Design Evangelist to join our WWDR team for India. As a Design Evangelist, you’ll work closely with third party developers to help make their apps better and adopt the latest Apple technologies by providing insightful, relevant, and actionable design and technology feedback. This role is all about helping app developers understand how to design and build best-in-class apps and solutions. Applying your experience, creativity, and ability to communicate clearly and persuasively, you’ll help developers design apps that are intuitive and delightful. We invite you to join us and help us leave the world better than we found it! Description - A typical day in the life of an Evangelist here at Apple involves meeting the creators (designers, developers and product managers) and offering them suggestions that enhance the overall user experience of their apps - Suggest paradigms and frameworks that are well established on Apple Platforms and are best fitted to the problem the app is trying to solve - Work directly with third party developers to create outstanding apps for macOS, iOS, iPadOS, watchOS, and tvOS that exhibit intuitive and compelling design and use key Apple hardware features and frameworks - Provide sound advice on a wide range of design matters including layout, typography, information architecture, iconography, gestural behaviors, animation, UX writing, accessibility and more - Produce design content/presentations as part of our workshop events and outreach efforts - Help lead ideation exercises, prototype new concepts for larger Evangelism wide in-house products - Understand and explain Apple’s design system to a broad audience including engineers, business leads, executives, and designers with varying degrees of experience working on Apple platforms Minimum Qualifications 5+ years of work experience in the field of technology, of which 3+ years in the field of interaction, visual and/or product design Highly proficient with modern design, prototyping and presentation tools such as Sketch, Figma, XD, Keynote, Principle, After Effects or similar tools In-depth understanding of the Human interface guidelines and app development process Hands-on experience designing for Apple platforms - iOS, iPadOS, macOS, watchOS and/or tvOS Preferred Qualifications Bachelors degree in Computer Science, Software Engineering or a related technical field Hands-on experience in software engineering/app development; being able to code is a plus An understanding of Apple’s technology frameworks for developers is a plus Effective and influential communicator to engage all levels of partners, ranging from designers, software engineers, product managers to business decision-makers Exceptional collaboration, organizational and interpersonal skills with a proven ability to influence and collaborate effectively across all levels, both internally and externally Discipline to focus in a dynamic, creative and fast paced environment Submit CV
Posted 3 weeks ago
0 years
1 - 2 Lacs
Anekal
Remote
We are seeking a skilled and customer-focused IT Support Specialist / Help Desk Technician to join our IT team. This role is responsible for providing technical support to internal users, troubleshooting hardware and software issues, and ensuring optimal functioning of IT systems and tools. Responsibilities: Respond to user requests for technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain desktop/laptop systems, printers, and mobile devices. Provide support for Windows, macOS, Office 365, and common business applications. Escalate more complex issues to senior IT staff or appropriate teams. Maintain accurate documentation of issues and solutions. Train users on new technologies and tools as needed. Ensure data security and backup procedures are followed. Qualifications: Proven experience in IT support or help desk role. Strong knowledge of Windows and/or Mac operating systems. Familiarity with remote support tools and ticketing systems (e.g., Zendesk, Freshdesk). Basic understanding of networking concepts (IP, DNS, DHCP). Excellent communication and problem-solving skills. Associate degree or higher in Information Technology, Computer Science, or related field (or equivalent experience). Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, ITIL) are a plus. Preferred Skills (Not Required): Experience with Active Directory, Office 365 administration. Familiarity with cloud platforms (e.g., Azure, Google Workspace). Previous experience in a fast-paced or enterprise environment. Benefits: Food & stay will be provided by the company How to Apply: Send us your resume in our whatsapp : + 9 1 9 8 8 6 2 8 0 4 0 0 Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Schedule: Day shift Evening shift Monday to Friday Night shift Weekend availability Weekend only Work Location: In person
Posted 3 weeks ago
0 years
4 - 5 Lacs
India
Remote
✅ Operating Systems Windows (7, 10, 11) installation, configuration, troubleshooting MacOS (basic support) Linux (optional but good to know) ✅ Hardware Assembling, disassembling, and upgrading desktops/laptops Troubleshooting hardware components (RAM, HDD/SSD, motherboard, peripherals) ✅ Software Installing, updating, and troubleshooting applications MS Office Suite support Antivirus and security software deployment ✅ Networking (Basic) IP addressing, subnetting basics Understanding DHCP & DNS Configuring and troubleshooting LAN connectivity Printer sharing and network printer configuration ✅ Active Directory User account creation and permissions Password resets and group policy basics ✅ Remote Tools Experience with tools like TeamViewer, AnyDesk, Remote Desktop Supporting users remotely Network Support Engineer – Key Technical Skills ✅ Networking Fundamentals OSI/TCP-IP model IP addressing, subnetting, VLANs Routing basics and protocols (static, RIP, OSPF, EIGRP) ✅ Switching & Routing Configuring and troubleshooting Cisco/Juniper/HPE switches and routers VLAN configuration Trunking & port security ✅ Wireless Networking Access point configuration WLAN security protocols (WPA2, WPA3) ✅ Firewalls & Security Basics of firewall policies NAT, ACL configuration VPN setup and troubleshooting ✅ Network Monitoring Tools like SolarWinds, PRTG, Nagios Network health checks ✅ Cabling UTP, fiber basics Patch panel, crimping, cable testing ✅ Certifications (recommended) CompTIA Network+ Cisco CCNA Fortinet NSE 4 (optional) Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person
Posted 3 weeks ago
8.0 years
6 - 7 Lacs
Calcutta
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are looking for a seasoned JAVA Backend Developer Responsibilities: Must Have: - Bachelor’s degree or higher in computer science or related field. - Must have 8+ years of industry experience in related technologies · - Strong Computer Science foundation (data structures, algorithms, databases, · distributed systems). - Expertise in Java software development is a must have. Minimum Java 8 & Java 11 is preferred. - Strong in spring boot - Ability to develop REST APIs. - General understanding of SQL is needed - General understanding of MongoDB is needed - Experience with AWS · - Understanding of container technologies (e.g., Docker, Kubernetes, Cloud Foundry, or · Hashicorp Nomad/Consul/Vault). · - Practice of modern software engineering including agile methodologies, coding · standards, code reviews, source control management, build processes, test automation, and CI/CD pipelines. - Knowledge of moving code from Dev/ Test to Staging and Production. Troubleshoot issues along the CI/CD pipeline. - Working knowledge in Solid project & client - Must have excellent client communication skills Mandatory skill sets: 1. Should have: 2. - Should have experience in Kafka 3. - Should have experience in Elastic Search 4. - Expertise with one or more programming languages (e.g., Golang, Python or the like), 5. understanding of the concepts, as well as the willingness to share and grow this 6. knowledge is welcomed. 7. - Should have understanding in framework design and modeling, understand the impact 8. of object model design in a large-scale multitenant OnDemand environment. 9. - Proficiency in working with Linux or macOS environments. 10. - Candidate should know basics of react, need not have project experience 11. - Should be able to do minimal bug fixes in the UIExperience in custom plugin creation and maintenance in private npm proxy server. 12. Good to have knowledge of RESTful APIs and Graph QL 13. Good to have knowledge for Api development with Node JS or Spring Boot framework and any relational database management system. 14. Good to have knowledge of Native Mobile Platform (Android/iOS). Preferred skill sets: JAVA Backend Years of experience required: 4+ Education qualification: BE/B.Tech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Java Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Documentation Development, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Optimism, Performance Assessment, Performance Management Software, Problem Solving, Product Management, Product Operations, Project Delivery {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 3 weeks ago
0.0 - 4.0 years
4 - 5 Lacs
Wakad, Pune, Maharashtra
On-site
Job Opening: Research and Development Engineer Location: Pune (Wakad) Experience: 4 + years Qualification: BE/B.Tech Department of Electronics and Communication Engineering, Compensation: 4-5 LPA Key Responsibilities: Conduct electronics hardware testing and support R&D efforts. Perform product quality checks and provide actionable feedback. Work with microcontroller peripheral modules including I/O ports, timers, interrupts, ADCs, memory techniques, serial communication, and RTCs. Operate and troubleshoot using lab equipment such as analog/digital oscilloscopes, multimeters, frequency generators, and power supplies. Test and troubleshoot analog circuit designs and resolve hardware issues. Develop design documentation, application notes, and performance optimization strategies. Support 8-bit, 16-bit, and 32-bit microcontroller-based systems. Provide technical support and training to clients, including consulting, sales, and service-related tasks. Troubleshoot both hardware and software issues; deliver training in Microsoft Office applications. Contribute to digital initiatives including affiliate marketing, digital marketing, SEO, and web design using WordPress. Preferred Experience: Proficiency with operating systems including Windows, Linux, and macOS (including virtual machines and jump clients). Familiarity with Active Directory, Adobe Creative Cloud, and Microsoft Office Suite. Exposure to OS concepts and performance tuning. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Research & development: 4 years (Required) engineering: 4 years (Required) Manufacturing: 4 years (Required) Location: Wakad, Pune, Maharashtra (Preferred) Work Location: In person
Posted 3 weeks ago
8.0 years
0 Lacs
Greater Kolkata Area
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are looking for a seasoned JAVA Backend Developer Responsibilities: · Must Have: · - Bachelor’s degree or higher in computer science or related field. · - Must have 8+ years of industry experience in related technologies · - Strong Computer Science foundation (data structures, algorithms, databases, · distributed systems). · - Expertise in Java software development is a must have. Minimum Java 8 & Java 11 is · preferred. · - Strong in spring boot · - Ability to develop REST APIs. · - General understanding of SQL is needed · - General understanding of MongoDB is needed · - Experience with AWS · - Understanding of container technologies (e.g., Docker, Kubernetes, Cloud Foundry, or · Hashicorp Nomad/Consul/Vault). · - Practice of modern software engineering including agile methodologies, coding · standards, code reviews, source control management, build processes, test automation, · and CI/CD pipelines. · - Knowledge of moving code from Dev/ Test to Staging and Production. Troubleshoot · issues along the CI/CD pipeline. · - Working knowledge in Solid project & client · - Must have excellent client communication skills Mandatory skill sets: 1. Should have: 2. - Should have experience in Kafka 3. - Should have experience in Elastic Search 4. - Expertise with one or more programming languages (e.g., Golang, Python or the like), 5. understanding of the concepts, as well as the willingness to share and grow this 6. knowledge is welcomed. 7. - Should have understanding in framework design and modeling, understand the impact 8. of object model design in a large-scale multitenant OnDemand environment. 9. - Proficiency in working with Linux or macOS environments. 10. - Candidate should know basics of react, need not have project experience 11. - Should be able to do minimal bug fixes in the UIExperience in custom plugin creation and maintenance in private npm proxy server. 12. Good to have knowledge of RESTful APIs and Graph QL 13. Good to have knowledge for Api development with Node JS or Spring Boot framework and any relational database management system. 14. Good to have knowledge of Native Mobile Platform (Android/iOS). Preferred skill sets: JAVA Backend Years of experience required: 4+ Education qualification: BE/B.Tech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Java Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Documentation Development, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Optimism, Performance Assessment, Performance Management Software, Problem Solving, Product Management, Product Operations, Project Delivery {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: macOS Desktop Support . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT India! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. Requirements What You Need: 18 months+ IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience supporting printers, AV systems, executive users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking, and documentation skills. Ability to lift 50 lbs; valid driver’s license and personal vehicle required. Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments. Why Join Us?: At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Posted 3 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
Noida
Work from Office
We are seeking a highly skilled and experienced Hardware and Network Engineer to join our dynamic IT team. The ideal candidate will possess comprehensive knowledge and hands-on experience in managing and troubleshooting hardware, software, networking, server management, and cloud computing solutions. This is a full-time, on-site position. Key Responsibilities: Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and other network devices. Install, configure, and manage servers and associated hardware components. Implement and manage security measures, including firewalls, intrusion detection systems, and access controls. Troubleshoot hardware and network issues and provide timely resolutions. Collaborate with other IT professionals to ensure seamless integration of hardware and network systems. Monitor system performance and make recommendations for improvements. Stay updated on emerging technologies and industry best practices to enhance network and hardware infrastructure. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum of 6 years of experience in a similar role. Proficiency in networking protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs. Strong knowledge of firewall technologies and security best practices. Experience with hardware installation, configuration, and maintenance. Familiarity with server management tools and techniques. Working knowledge of cloud computing platforms Expertise in operating systems including Windows, Linux, and macOS. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills.
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Summary An IT Architect with a deep understanding of Microsoft Security stack with ability to build demo and consult with cognizant customer on Microsoft security stack Deep Engineering consulting architectural and experience on below Microsoft security products and services Microsoft Entra Identities management. Active Directory and Microsoft Endpoint Manager for Windows 10 iOS Android and MacOS Microsoft Defender for Endpoint EDR AIR Microsoft Defender for Office 365 Exchange Responsibilities As a Microsoft security Engineer Architect monitor identify investigate and respond to threats in multiload environments by using Microsoft Sentinel Microsoft Defender for Cloud Microsoft 365 Defender and third party security solutions. Microsoft security Engineer Architect collaborate with business stakeholders architects identity administrators Azure administrators and endpoint administrators to secure IT systems for the organization. Experience in Azure Monitor Log Analytics and other Azure tools to monitor the secure operation of your Azure solutions. Good Experience in implementing Azure security solutions Key Vault Application Gateway Azure Firewall DDoS Protection Landing zone Azure Load Manager Disk Encryption Traffic Manager.. Microsoft Entra Identity and Access Management Azure Active Directory AAD B2B B2C Verified IDs RBAC PIM Conditional access policies JIT Zero trust principles Password Protection Identity protection Microsoft Defender Suite Defender for Cloud Antivirus Office 365 Identity Endpoint IoT Vulnerability management Threat Protection Advanced Threat Analytics Windows Defender Advanced Threat Protection Office 365 Threat Protection and Defender Threat Intelligence Microsoft purview Information Protection Data Loss Prevention eDiscovery Record Management Rights Management Message Encryption Legal hold Audit Microsoft Purview Customer Key Security Management Azure Security Centre Office 365 Security and Compliance Centre Windows Defender Advanced Security Centre Identity Management Active Directory ADFS MIM Deep understanding of Authentication Protocols Data Synchronization and security aspects of Identity Management. Experience in Exchange online protection SMTP authentications Content Filtering ZAP Implementing Email and M365 Data security. Experience in Implementing Teams Sensitivity labels retention labels Communication Compliance. Apply restrictions to SharePoint Online and OneDrive for Business for advance security. Experience on Developing enterprise strategic implementation of Sentinel. Knowledge on Sentinel Automation SOAR capabilities. SIEM SOC operations exp and Security Analytics skills. Monitor and analyze security logs to identify potential security breaches. Work with the security operations team to investigate and respond to security incidents. Perform vulnerability assessments and recommend security improvements. Develop and maintain security policies and procedures. Experience in Core Defender Vulnerability Management Attack surface reduction Next generation protection Endpoint detection and response Automated investigation and remediation Microsoft Secure and Compliance score
Posted 3 weeks ago
20.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description About LegalZoom We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further. With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions. Where We work This hybrid role requires working from our Bangalore office at least 2 days a week, with flexibility to be present on additional days based on business needs. Overview We’re looking for a ServiceDesk analyst to assist with internal IT infrastructure, including but not limited to access management, local and network connectivity, and workstation support. Someone can research and resolve incident tickets for our Windows infrastructure, VPN, and cloud-based tools. Must have good communication skills and compassion for every LegalZoom employee needing our assistance. You will Record, track, and document the service desk request problem-solving process, including actions taken through to the final resolution Assists staff with the installation, configuration, and ongoing usability of desktops &, laptop computers, printers, peripheral equipment, and software within established standards and guidelines Configure, install, and troubleshoot Windows OS and supported applications Configure, install, and troubleshoot macOS and supported applications Configure and troubleshoot mobile devices such as smartphone-Android; iPad/iPhone, including mobile security software Ability to provide consistent, excellent customer service support to management levels and all end-users Work with infrastructure, boarding, and site ops teams as appropriate to determine and resolve end-user problems Work on incoming helpdesk tickets regularly Administer and Troubleshoot VPN Access, including multi-factor authentication Maintain and troubleshoot network printers, industrial mail scanners, and barcode devices Administer user access to Active Directory and Single Sign-On Facilitate IT help tickets to closure promptly and assist other technicians in resolving larger issues Track internal assets to ensure accurate inventory records Configure and relocate computer equipment as required Work with vendor support contacts to resolve technical problems with desktop computing equipment and software Work on recording, tracking, and documenting the service desk request problem-solving process, including actions taken through to the final resolution You have 5+ years of overall IT application and tool experience Experience in a corporate helpdesk environment Experience with Azure, Google Workspace, Microsoft 365, Slack, ServiceNow, Atlassian Tools, and Zoom preferred Experience with Windows On-premise Active Directory Experience supporting PC, MAC, and Mobile devices Experience working with cross-functional teams for On/Offboarding and Asset Management Knowledge of Anit-virus solutions, Encryption, and Mobile Device Security Experience working with external vendors to report and resolve issues
Posted 3 weeks ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: IT Support Engineer Location: Noida, India (Hybrid) Department: IT Employment Type: Full-time About The Role We are looking for a skilled and service-oriented IT Support Engineer to join our IT team in Noida . The ideal candidate will provide technical support to end-users, manage identity and endpoint tools, and ensure the smooth operation of workplace systems and services, with a strong focus on quality of service, user satisfaction, and collaboration. Key Responsibilities Provide first and second-level end-user support (hardware, software, connectivity) Manage and troubleshoot devices running Windows 10/11 and macOS Administer and support Active Directory, Microsoft Entra ID, Intune, and Office 365 Support Microsoft 365 applications: Outlook, Word, Excel, PowerPoint, SharePoint, OneDrive, OneNote, Teams Work with Entra ID for device join/hybrid join issues, user/device group membership, and role-based access control (RBAC). Manage mailbox permissions, shared mailboxes, distribution lists, resource mailboxes, and email flow issues. Assist with user provisioning and deprovisioning, including Azure AD-based user identity management. Enroll, configure, and support mobile devices (Android/iOS) using Intune and Jamf Handle support tickets via Jira, ensuring timely resolution and communication Troubleshoot basic network issues (TCP/IP, DNS, DHCP, Wi-Fi) Support and maintain printers and printing services Manage video conferencing rooms and equipment (Teams/Cisco RoomBar, Yealink) Deliver high-quality and responsive support to VIP and Executive users Maintain up-to-date technical documentation and contribute to internal knowledge base Technical Requirements At least 3 years of experience in an IT Support or Desktop Support role Solid knowledge of Microsoft Entra ID (Azure AD), Intune, and Office 365 Comfortable supporting Windows and macOS platforms Experience with mobile devices and MDM tools Familiarity with basic networking concepts and troubleshooting Working knowledge of ticketing tools (Jira preferred) Fluent in spoken and written English Soft Skills Customer-oriented mindset: You enjoy helping people and delivering a positive user experience Problem-solving approach: You analyze issues methodically and propose effective, lasting solutions Strong communication: You can explain technical issues in clear, simple terms to non-technical users Adaptability: You stay calm and effective in a fast-paced or changing environment Autonomy and ownership: You take initiative, follow through on issues, and escalate when needed Team spirit: You collaborate constructively with peers and contribute to a positive team culture Attention to detail: You follow processes and keep clear records of your work Preferred Qualifications Bachelor’s degree in IT, Computer Science, or related field Certifications such as MS-900, SC-900, or MD-102 are a plus Experience in multinational or tech-driven environments is appreciated If you are passionate about IT support and want to grow in a collaborative, international environment, we’d love to hear from you!
Posted 3 weeks ago
5.0 years
0 Lacs
India
On-site
About Adaptiva Adaptiva, the Autonomous Endpoint Management Company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. IT and cybersecurity leaders use OneSite to gain a hands-free, fully automated approach to speeding the continuous delivery of software, patches, and vulnerability remediations. Hundreds of today’s largest global organizations choose Adaptiva to increase operational efficiency, reduce risk, and maximize patching velocity across millions of endpoints. Learn more at https://adaptiva.com/, and follow the company at LinkedIn, Facebook and Twitter. About this role Adaptiva is looking for a QA Engineer with enterprise software experience. In this role, you will be responsible for functional testing efforts, leveraging strong manual and automation testing experience. The role involves close collaboration with the development team. This position requires a self-motivated and dynamic individual with strong technical and communication skills who can contribute to a team environment. You will be responsible for building and executing test plans, sharing results, and serve as an advocate for quality. Responsibilities Identify software defects using manual and automation testing. Report and track defects in bug tracking software. Document issues and work with cross functional teams to ensure software meets the highest degree of quality and reliability. Experience in interacting and coordinating test activities amongst multiple teams. Comfortable working in a fast paced, highly collaborative, dynamic work environment. Requirements 5+ years of experience in quality assurance, with a solid understanding of QA and SDLC methodologies, including experience with scripting automated tests (in any programming language). Proficiency in writing test plans and developing both manual and automated test cases. Skilled in writing high quality bug reports and using issue tracking software. Expertise in cloud technologies, including experience with Kubernetes clusters and cloud-based CI/CD pipelines to enable scalable and efficient deployments. Basic SQL experience. Strong written and verbal communication skills. Ability to work independently and adapt to changing priorities. Experience working with Java and scripting languages. Experience with basic networking protocols like TCP, UDP, HTTP, HTTPS. Experience with UI test automation frameworks like Selenium or Playwright. Experience with REST APIs and API testing frameworks. Experience in Performance and/or Security testing. Experience working in an Agile environment. Proficient in working within a Windows environment and using CLI commands. Experience with SCCM/MEM, Intune, VMWare Workspace One, etc. Experience with testing Enterprise software on multiple operating system environments including macOS, Linux and Windows.
Posted 3 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
We are seeking an experienced IT Support Engineer who began their career with a hands-on technical foundation and has since developed strong problem-solving and communication skills to support complex IT environments. Location: Chennai Key Responsibilities: Advanced Technical Support & Troubleshooting: - Provide expert-level, timely, and efficient technical support to end-users and internal stakeholders for all IT-related issues via various channels (in-person, phone, email, remote tools). - Diagnose and resolve complex hardware problems (desktops, laptops, printers, mobile devices, servers), software applications, operating systems (Windows, macOS, Linux), and network connectivity issues. - Perform root cause analysis for recurring issues and implement preventative solutions to reduce future incidents. System Administration & Maintenance: - Administer and maintain user accounts, permissions, and groups in Active Directory, Azure AD, Gsuite or similar identity management systems. - Manage and configure common business applications (e.g., Microsoft 365/Google Workspace, Zoom). - Assist with the setup, configuration, and basic troubleshooting of network devices (routers, switches, Wi-Fi access points). - Participate in the deployment, configuration, and ongoing maintenance of corporate hardware and software assets. - AV setup managment Process Improvement & Documentation: - Identify opportunities to streamline IT support processes, improve efficiency, and enhance the user experience. - Develop and maintain comprehensive technical documentation, knowledge base articles, and user guides for common issues and procedures. - Contribute to the creation and refinement of IT policies, standards, and best practices. - Utilize IT Service Management (ITSM) tools (e.g., Jira Service Desk,) for efficient ticket management, tracking, and reporting. Project Involvement & Collaboration: - Lead or contribute to IT projects such as system upgrades, software rollouts, hardware refreshes, and office moves. - Collaborate closely with other IT teams (e.g., Network, Systems, Security) to resolve cross-functional issues and ensure seamless service delivery. - Train and onboard new employees on IT systems and best practices. Security & Compliance: - Enforce IT security policies and procedures, including antivirus management, patch management, and data protection guidelines. - Educate users on security best practices and phishing awareness. - Assist in maintaining IT asset inventory and lifecycle management. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5 years of progressive experience in an IT Support, Desktop Support, Help Desk Tier 2/3, or similar role. Demonstrated expertise in supporting and troubleshooting: - Microsoft Windows operating systems (Windows 10/11) and macOS. - Microsoft Office 365 suite (Outlook, Word, Excel, SharePoint, Teams) and Google Workspace. - Active Directory and/or Azure Active Directory user and group management. - Network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi connectivity). - Hardware diagnostics and repair for desktops, laptops, and peripherals. - Remote support tools and techniques. Experience with IT Service Management (ITSM) platforms and ticketing systems (e.g., Jira Service Desk, ServiceNow). Experience with scripting (e.g., PowerShell, Python) for automation of routine tasks is highly desirable. Relevant certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar are a significant advantage. Skills: Exceptional problem-solving and analytical skills with a methodical approach to technical challenges. Excellent communication skills (verbal and written), with the ability to explain technical concepts clearly to non-technical users. Strong customer service orientation with a patient, empathetic, and professional demeanor. Ability to work independently, prioritize tasks effectively, and manage multiple requests simultaneously in a fast-paced environment. A strong desire for continuous learning and staying updated with new technologies.
Posted 3 weeks ago
0 years
2 - 2 Lacs
Karīmnagar
Remote
Procuring, maintaining, and administering computers and office equipment. Administering corporate software systems. Deploying and enforcing security policies and procedures. Providing IT support and resolving problems for colleagues. Assisting with onboarding of new colleagues. Suggesting and implementing improvements in procedures and equipment. Maintaining knowledge of IT support, help desk procedures, products, and services. Managing an issues tracking system and reporting on issue resolution SLAs. Skills Required: Qualification – B. Tech ( Computer) or related qualification in IT Excellent communication skills, both oral and written. Knowledge of help desk software and remote control tools. Good knowledge of Apple MacOS administration and basic networking. Excellent troubleshooting skills. Ability to work independently and maintain customer satisfaction. Bonus: Experience as a service desk agent or IT administrator, and understanding of the SaaS or technology industry. Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Posted 3 weeks ago
2.0 - 5.0 years
3 - 3 Lacs
Gurgaon
On-site
Job Description: Title: Customer Support Specialist, Digital Products Location: Gurugram, Haryana, India Experience: 2-5 years in customer support, technical support, or a related role, preferably in a digital product or SaaS environment. About the Role: We are seeking a dedicated and customer-focused Customer Support Specialist to be the frontline for our users, providing exceptional technical assistance and problem resolution for our portfolio of digital products and applications. You will be responsible for understanding customer issues, guiding them through solutions, and ensuring a positive experience that contributes to customer retention and satisfaction. This role requires a blend of technical aptitude, strong communication skills, and a genuine desire to help users succeed with our products. Key Responsibilities: Customer Issue Resolution: Provide timely and effective technical support to customers via multiple channels (e.g., email, chat, phone, support tickets). Troubleshooting & Diagnosis: Accurately identify, diagnose, and troubleshoot technical issues related to digital products, applications, and their features. Product Expertise: Develop and maintain a deep understanding of our digital products, their functionalities, common use cases, and underlying technologies. Guidance & Education: Guide customers through steps to resolve issues, explain product features, and help them maximize their use of our applications. Documentation & Knowledge Base: Contribute to and update our internal knowledge base and customer-facing FAQs to empower self-service and streamline support processes. Issue Escalation: Escalate complex technical issues to higher-tier support, engineering, or product teams when necessary, ensuring all relevant information is captured. Feedback Collection: Gather customer feedback and insights, feeding them back to product development and engineering teams for continuous improvement. CRM & Ticketing System Management: Accurately log, track, and manage all customer interactions and issues within our CRM or ticketing system (e.g., Zendesk, Salesforce Service Cloud, or custom solutions). Customer Relationship Building: Foster positive relationships with customers, acting as a friendly and knowledgeable advocate for their needs. SLA Adherence: Ensure adherence to service level agreements (SLAs) for response and resolution times. Required Qualifications: Bachelor's degree in a relevant field (e.g., Computer Applications, IT, Business, or equivalent practical experience). 2-5 years of experience in a customer support, technical support, or helpdesk role. Proven experience supporting digital products, web applications, mobile apps, or SaaS solutions. Excellent written and verbal communication skills in English, with the ability to explain technical concepts clearly and patiently to non-technical users. Strong problem-solving and analytical abilities, with a methodical approach to troubleshooting. Familiarity with common operating systems (Windows, macOS, Linux basics), web browsers, and mobile platforms (iOS, Android). Experience using CRM software and ticketing systems for managing customer interactions. Ability to work independently and as part of a team in a fast-paced environment. High degree of empathy and a customer-centric mindset. Preferred Qualifications: Experience with SQL queries or basic API testing for troubleshooting. Familiarity with Agile development methodologies. Experience with live chat or phone support. Knowledge of basic networking concepts. Any additional language proficiency relevant to your customer base.
Posted 3 weeks ago
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