1111 Macos Jobs - Page 15

About xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As a Software Engineering Specialist on the Human Data team, you will be responsible for creating cutting-edge data to facilitate the training of large language models. Collaborating closely with technical staff, you will contribute to datasets for model training, benchmarking, and overall advancement. The Software Engineering Specialist - Human Data role is a full-time remote position. Part-time may be offered on a case-by-case basis but full-time is strongly preferred (please see the bottom of this job description for more details). Responsibilities AI model training initiatives by curating code examples, offering precise solutions, and meticulous corrections in Python, JavaScript (including ReactJS), C/C++, and Java. Evaluate and refine AI-generated code, ensuring it adheres to industry standards for efficiency, scalability, and reliability. Collaborate with cross-functional teams to enhance AI-driven coding solutions, ensuring they meet enterprise-level quality and performance benchmarks. Key Qualifications Advanced proficiency in English, both verbal and written. Strong experience in either Python or JavaScript, with a solid foundation in software development practices. Please note that for those with experience in only JavaScript, experience with ReactJS is preferred but not required. Knowledge of other languages is a strong plus.Strong grasp of computer science fundamentals like data structures, algorithms, and debugging skills. A minimum of 2 years of hands-on industry experience with a proven track record in software development and/or public proof of work (such as on GitHub). Extensive experience with a wide array of tools and systems such as Databases, SQL, Kubernetes, Spark, Kafka, gRPC, and AWS. Preferred Qualifications The ideal candidate for this role is adaptable, possesses strong logical reasoning skills, is detail-oriented, and thrives in a fast-paced work environment. Evidence of meaningful contributions to open source projects or high reputation on platforms like Stack Overflow or evidence of strong performance in programming competitions. Enthusiasm to collaboratively build the best truth-seeking AI out there! Additional Requirements Demonstrates a strong capacity to quickly adapt by learning new skills and unlearning outdated ones, thriving in dynamic and changing environments. For those who will be working from a personal device, please note your computer must be capable of running Windows 10 or macOS BigSur 11.0 or later. Location, Hourly, and Other Expectations This position is fully remote. We are unable to provide visa sponsorship. If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time. You must own and have reliable access to a smartphone. Please indicate your interest in either full-time, part-time, or either in the application. Note that: Full-Time (40 hours per week): Full-time schedules are 9-5:30pm in your local time zone. The first week will be 9-5:30pm PST for onboarding. Part-Time (20-29 hours per week): While hours are flexible around your schedule, you must be committed to working at least 20 hours per week (with at least 10 of these hours worked on weekdays) and no more than 29 hours per week. Compensation and Benefits The pay for this role may range from $55/hour - $65/hour. Your actual pay will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. For full-time roles, specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles. xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For Los Angeles County (unincorporated) Candidates: xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data; Interacting with internal and/or external clients and colleagues; and Exercising sound judgment. California Consumer Privacy Act (CCPA) Notice

Job Title: Desktop Support (DL2) Location: Vijayawada, Andhra Pradesh, India Job Type: [Full-Time] Department: IT/Technical Support Experience : 2–5years Job Summary: We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. In this role, you will provide technical assistance to end-users, support hardware and software systems, and ensure smooth IT operations across the organization. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, printers, mobile devices, and other peripherals. Troubleshoot and resolve hardware and software issues for Windows and macOS environments. Install, configure, and upgrade operating systems and software applications. Manage user accounts, permissions, and access in Active Directory and Office 365. Support video conferencing systems and assist with meeting room setups. Perform routine maintenance, updates, and patch management on end-user systems. Log all incidents and service requests in the IT ticketing system (e.g., ServiceNow, Jira, Freshservice). Maintain inventory of IT assets and ensure proper documentation. Collaborate with network and systems teams for escalated issues. Educate users on best practices, security protocols, and self-help resources. Requirements: Education & Experience: Three Polytechnic Diploma or bachelor’s degree (Regular / Full Time) 2–5years of experience in desktop or technical support (entry-level roles may require less). Technical Skills: Proficiency in Windows 10/11, macOS, Microsoft Office 365. Basic networking knowledge (TCP/IP, DNS, DHCP). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, RDP). Experience with IT asset management and ticketing systems. Knowledge of Active Directory and user provisioning. Soft Skills: Strong customer service orientation. Good communication and troubleshooting skills. Ability to multitask and prioritize in a fast-paced environment. Working Conditions: On-site support may be required. Contact Detail: Suman Sharma Hrdhelpdesk1@raspl.com

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe Illustrator is the industry-leading graphic design tool for people who love art, illustration and designing. It offers creative tools to design anything you can imagine – from logos and icons to graphics, typography and illustrations – and customize it with professional-level precision across desktop, mobile and web. The Adobe Illustrator team is looking for a passionate, hardworking and highly motivated engineer and technical problem solver to help build scalable, responsive, next-generation vector editing application that makes vector drawing ubiquitous. Responsibilities Desired Skills and Experience As a developer for Adobe Creative Cloud – Illustrator, you will work with a team of hardworking developers. You and your team will add features in products that are strategic to Adobe’s growth. Partner with Product Manager, fellow engineers, and other partners in defining the roadmap, scope, and work for releases. Lead your features end-to-end starting from gathering requirements, design, implementation, and instrumenting unit and automation test cases. Maintain existing features and constantly strive toward optimizing memory and processing footprint. Should be a proactive self-starter who can develop methods, techniques and evaluation criterion for obtaining results. You would be an expert on one or more platforms and knowledgeable of cross-platform issues, competitive products, and customer requirements. You would contribute significantly towards the development and application of advanced concepts, technologies and expertise within the team. This role involves addressing architecture and design issues for future products, providing strategic direction in evaluating new technologies. Must have Bachelors or Master’s degree in Computer Science or related from a premier institute 6+ years of hands on design / development experience Deep experience in modern C++, object-oriented programming, debugging, and profiling Expertise in writing highly performant native code on platforms like macOS, Windows, Web. Should have excellent computer science fundamentals and a good understanding of architecture, design and performance. Exceptional problem-solving skills Excellent interpersonal skills, written and verbal communication skills Must be familiar with working in a fast paced global environment Good to have Experience in C++/React programming language. Experience with GenAI, ML, Diffusion, LLM, LoRa models. Experience working with SQL database, In-memory cache. Experience with GPU, WebGL, Skia rendering. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Area(s) of responsibility About Us: Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

Area(s) of responsibility About Us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

We are looking for a proactive and skilled Desktop Support Engineer to join our IT team in Bangalore & Kolkata. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support. Key Responsibilities: Install, configure, and maintain Windows and macOS operating systems. Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals. Install, update, and patch software applications and security tools. Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required). Manage user accounts, groups, and permissions using Active Directory. Assist with system upgrades, data migrations, and routine backups. Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems. Perform basic configuration and support of network devices such as routers, switches, and firewalls. Assist in IP address configuration and network printer setup. Monitor and maintain network performance at the location. Respond to IT support tickets, ensuring timely and effective resolution. Document technical issues, solutions, and IT processes accurately. Ensure compliance with IT security policies and industry best practices. Manage IT assets and maintain inventory for your designated location. Preferred Skills: Strong troubleshooting and problem-solving abilities. Basic understanding of Firewalls and Layer 2 Switches. Familiarity with ITSM tools for ticket management. Ability to work independently and prioritize tasks.

Requisition Number: 101174 Cloud Infra Engineer III Location: Delhi NCR, Hyderabad, Bangalore, Pune, Mumbai, Chennai, this is a hybrid work opportunity. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As a Cloud Infra Engineer III , you will play a pivotal role in driving the adoption and management of modern workplace technologies. We will count on you to design, implement, and maintain innovative solutions that meet the evolving needs of the modern workplace. Along the way, you will get to: Engage with clients to understand their business objectives and technical requirements. Provide strategic consulting on cloud migration, optimization, and best practices. Strong understanding of cloud security frameworks and architectures. Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for Bachelor’s degree in computer science, Information Technology, or a related field. Minimum of 5-8 years of experience in cloud engineering and consulting, with a strong focus on Microsoft 365, Microsoft Entra, Intune, and Defender. Demonstrated expertise in designing and implementing Intune environments Skilled with Microsoft Entra ID, Entra Connect, Azure AD DS, and related technologies. Experience with designing and implementing IDAM policies to ensure secure and efficient user access management. Proficiency in Entra ID, including advanced configurations for conditional access, identity protection, and single sign-on (SSO). Strong knowledge of Microsoft 365 services, including Teams, OneDrive, SharePoint, and their integration with other Microsoft and third-party tools. Expertise in co-management strategies integrating Intune with Configuration Manager (SCCM). Hands-on experience with Microsoft Defender for Endpoint for security threat detection and remediation. Knowledge of monitoring and reporting tools within Intune and Endpoint Manager to track device compliance and health. Experience implementing mobile application management (MAM) policies for BYOD environments. Familiarity with managing macOS and Linux devices in enterprise environments using Intune or equivalent tools. Experience with Apple Device Enrollment (ADE), Apple Business Manager (ABM), Android Enterprise, and Android Enrollment Exceptional problem-solving skills and strategic thinking abilities. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences. Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Enterprise Administrator Expert, or Azure Solutions Architect Expert are highly desirable What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads tomorrow's success. Learn more about Insight: https://www.linkedin.com/company/insight/ Insight | LinkedIn Insight | 430,002 followers on LinkedIn. Thriving in a digital-first world takes Insight. | Insight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their di... Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be the first point of contact for technical support requests and will play a critical role in delivering excellent customer service. Key Responsibilities: INTERNATIONAL VOICE / NON-VOICE IS MUST Technical Support: Provide first-level support for IT issues including hardware, software, network, and operating system problems. Respond to incoming service requests via phone, email, or ticketing system, logging them and prioritizing them appropriately. Troubleshoot and resolve technical issues related to desktops, laptops, printers, and other end-user devices. Assist with password resets, account lockouts, and other user access issues. Incident Management: Log, categorize, and prioritize incidents and service requests based on severity and urgency. Escalate unresolved issues to second-line support or other relevant teams. Track, monitor, and provide status updates on open service requests and incidents. Software & Hardware Installation and Configuration: Install, configure, and maintain software applications and hardware devices for users. Assist in setting up new users’ accounts and workstations. Knowledge Base & Documentation: Document troubleshooting steps, solutions, and procedures in the knowledge base for future reference. Provide end-users with self-help guides and FAQs to resolve common issues independently. Customer Service: Provide excellent customer service by maintaining a professional and courteous demeanor while interacting with end-users. Ensure issues are resolved within agreed-upon Service Level Agreements (SLAs). System Monitoring and Maintenance: Assist in monitoring system performance and help prevent potential issues by conducting routine maintenance tasks. Support software updates, patches, and system upgrades as directed by the IT team. Required Qualifications: Education: High school diploma, Associate’s degree, or relevant certifications (e.g., CompTIA A+, ITIL Foundation, or equivalent). Experience: Proven experience (1-2 years) in a technical support or service desk role. Technical Skills: Familiarity with common operating systems (Windows, macOS, Linux). Basic knowledge of networking concepts (DNS, TCP/IP, VPN, etc.). Experience with Active Directory, email clients, and remote desktop tools. Familiarity with ITSM tools (e.g., ServiceNow, Jira, or similar). Basic understanding of hardware troubleshooting (PCs, laptops, printers). Key Competencies: Strong problem-solving and troubleshooting skills. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Strong time management and multitasking abilities. Attention to detail and ability to maintain accurate records.

Job Description: Desktop Support Engineer L2 Position: Desktop Support Engineer L2 Location: CBD Belapur Experience: 2–4 years Employment Type: Full-time Job Summary: We are seeking a skilled and experienced Desktop Support Engineer L2 to join our team in CBD Belapur. The successful candidate will possess a robust technical background and demonstrated expertise in troubleshooting, managing, and supporting IT hardware and software environments. Key Responsibilities: Hardware and Software Support: Diagnose and resolve technical issues related to desktops, laptops, and MacBooks. Perform installations, upgrades, and routine maintenance of operating systems and software applications. Network and Connectivity: Manage and troubleshoot access points and switches to ensure optimal network performance. Resolve network connectivity issues promptly and effectively. Audio-Video Conferencing Support: Configure, maintain, and support audio-video conferencing systems. Provide real-time technical support during meetings to address any technical challenges. Maintenance and Monitoring: Conduct regular inspections of IT equipment to ensure consistent and reliable operation. Maintain accurate records of IT assets and ensure adherence to company policies and procedures. User Support and Training: Provide comprehensive technical support to end-users, addressing technical inquiries and delivering training as needed. Document common technical issues and their corresponding solutions for future reference and knowledge sharing. Qualifications and Skills: Education: Bachelor’s degree in computer science, IT, or a related field preferred. Experience: 2–4 years of relevant experience in a similar role. In-depth knowledge of Windows, macOS, and other operating systems. Proven proficiency in troubleshooting hardware, network devices, and software applications. Familiarity with network configurations and device management (access points, switches). Hands-on experience with audio-video conferencing tools (e.g., Zoom, MS Teams). Excellent communication, interpersonal, and customer service skills. Demonstrated ability to prioritize tasks effectively and perform well under pressure. Why Join Us? Opportunity to collaborate with a dynamic and supportive team of IT professionals. Exposure to a diverse range of IT environments and cutting-edge technologies. Opportunities for professional growth and advancement within the organization. How to Apply: Interested candidates are invited to submit their updated resume to hr@modgensolutions.com, using the subject line "Application for Desktop Support Engineer L2". Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹28,898.28 per month Benefits: Health insurance Paid sick time Paid time off Shift: Day shift Fixed shift Ability to commute/relocate: Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: IT: 2 years (Preferred) Desktop support: 1 year (Preferred) Work Location: In person

About The Role We are looking for a Systems Administrator based in India to join our globally distributed IT infrastructure team. This individual will play a key role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms. The role requires technical hands-on experience, a problem-solving mindset, and the ability to work collaboratively with teams across time zones. You’ll work in a modern, cloud-first environment using platforms such as AWS, Azure, GCP, and support a diverse endpoint environment of Windows, macOS, and Chrome OS. The ideal candidate brings attention to detail, ownership, and willingness to learn and grow with emerging technologies. Key Responsibilities Cloud & Server Operations: Support provisioning and maintenance of resources in AWS, Azure, and GCP. Manage Windows Server and Linux-based systems in both cloud and on-premise environments. Assist with scripting and automation of infrastructure tasks using PowerShell, Bash, or Python. Endpoint Management Configure and support end-user devices running Windows, macOS, and Chrome OS. Utilize tools like Microsoft Intune, Jamf, WorkspaceOne, Automox, and Google Admin Console to enforce policies, deploy applications, and manage compliance. SaaS & Identity Access Management Administer SaaS platforms, including Google Workspace, Zoom, Slack, and internal tools. Support user access management using Entra ID, Okta, and Active Directory. Implement and support Single Sign-On (SSO), MFA, and access controls. Security & Patch Management Apply patches and updates across endpoints and servers to ensure compliance and maintain system stability. Work closely with InfoSec to remediate vulnerabilities and establish secure configuration baselines. Maintain detailed system documentation and standard operating procedures. Incident Response & Support Provide Level 2 and Level 3 support, resolving escalated issues related to infrastructure and systems. Participate in on-call rotation for global support coverage, including triage and incident response for critical systems. Follow defined SLAs and contribute to post-incident reviews and process improvements. Team Collaboration Work closely with infrastructure teams in other regions (US, EMEA) and support cross-functional initiatives. Participate in global projects involving Networking, Security, and DevOps teams. Contribute to knowledge-sharing sessions and process standardization across regions. Qualifications 3–5 years of experience in Systems Administration or IT Infrastructure roles. Strong experience in public cloud environments (Azure, AWS, or GCP). Hands-on with Windows/Linux servers, identity platforms, and enterprise endpoint management. Familiarity with scripting (PowerShell, Python, or Bash) and automation tools. Ability to troubleshoot complex technical issues across multiple platforms. Comfortable working in a remote and global team environment, with flexibility in work hours. Preferred (Not Mandatory) Experience with international enterprise environments. Exposure to security frameworks and compliance (ISO 27001, SOC 2, etc.). Certifications such as Microsoft Certified: Azure Administrator, AWS SysOps, or Google Associate Cloud Engineer. We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about having secure technology. You have a chance to be part of a company that is changing how people think about IT and security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it.

About the Role We are seeking a passionate and detail-oriented UI/UX Developer to join our team and contribute to QGroundControl (QGC) —an open-source Ground Control Station used globally in drone operations. This is an exciting opportunity to work at the intersection of cutting-edge aerospace technology and user experience design. You’ll collaborate with experienced developers to enhance the QGC user interface, ensuring an intuitive and high-performing experience for drone operators across multiple platforms. Responsibilities Collaborate with developers to refine and customize the UI/UX of QGroundControl. Learn the QGC codebase and contribute to both QML and C++ components. Design and implement new interface elements, layouts, and visual improvements. Adapt UI designs for various platforms (Windows, Linux, macOS, Android). Participate in user testing and integrate feedback to improve usability. Maintain performance and safety standards in all UI-related changes, ensuring reliable drone operation. What You’ll Learn (with Support) The unique challenges of mission-critical drone UI versus general-purpose apps. QGroundControl's architectural structure (QML/C++). Cross-platform deployment using the Qt framework. Real-time telemetry, map integration, and MAVLink communication protocols. Required Skills 0–3 years of experience in UI/UX design or front-end development. Experience with (or strong interest in learning) Qt/QML. Basic understanding of C/C++, Python, or JavaScript. Familiarity with design tools like Figma, Adobe XD, or similar. Strong sense of layout, spacing, responsiveness, and UI clarity. Excellent communication and teamwork skills. Bonus Skills (Nice to Have, but Not Required) Familiarity with QGroundControl or similar drone-related applications. Knowledge of MAVLink, ArduPilot, or PX4 ecosystems. Experience with embedded systems, real-time environments, or GIS/mapping UIs. Contributions to open-source projects or developer communities. Why Join Us Work on real-world software used by global drone operators. Accelerate your Qt/QML and C++ skills with mentoring from senior developers. Dive into the world of UAVs, robotics, and mission-critical software systems. Make a tangible impact in a fast-paced, innovative drone tech company. Upskilling opportunities (courses and certifications). Health insurance & wellness support. Ideal For Developers with a strong UI foundation eager to break into aerospace/UAV software. Qt/QML enthusiasts looking to move from desktop/mobile apps to advanced systems. Curious minds ready to go beyond the screen and interact with real-world machines. Job Type: Full-time Pay: ₹90,000.00 - ₹150,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for end-users. Installation and Configuration: Installing , configuring, and upgrading operating systems, software applications, and hardware components. Technical Support: Providing remote and on-site support to users via phone, email, or in-person. Documentation: Maintaining records of support requests, solutions, and system configurations in a ticketing system. Hardware and Software Maintenance: Ensuring the proper functioning and maintenance of hardware and software, including updates and security patches. Inventory Management: Managing technology inventory and placing orders for new equipment as needed. Collaboration: Working with other IT teams and vendors to resolve issues and implement solutions. Skills and Qualifications: Technical Skills: Strong knowledge of operating systems (Windows, macOS), software applications, hardware components, and networking principles. Troubleshooting Skills: Proven ability to diagnose and resolve technical problems efficiently. Communication Skills: Excellent written and verbal communication skills to effectively communicate with users and other team members. Problem-Solving Skills: Strong analytical and problem-solving skills. Customer Service Skills: Ability to provide excellent customer service and support. Patience and Adaptability: Ability to remain calm and patient while assisting users with technical issues. Education: A bachelor's degree Technical: Computer Hardware and Networking Course Relevant Experience: Minimum 2 Yr. Job Type: Full-time Pay: ₹20,000.00 - ₹25,475.78 per month Benefits: Cell phone reimbursement Paid time off Provident Fund Schedule: Day shift Work Location: In person

Desktop Support Intern – Hiring Now! Location: Vimannagar, Pune Experience: Freshers can apply too! We’re looking for a skilled Desktop Support Intern to join our IT team and provide hands-on technical assistance to our users. If you're passionate about troubleshooting, system support, and solving real-time tech issues, we’d love to hear from you! Key Responsibilities: Technical Support: Troubleshoot and resolve hardware, software, and network issues on desktop systems efficiently. Operating Systems: Work with common desktop OS platforms such as Windows, macOS, and Linux . Hardware Expertise: Understand and manage components like CPUs, memory, storage devices, and peripherals . Software Applications: Install, configure, and troubleshoot commonly used applications, including Microsoft Office Suite and other productivity tools. Networking Knowledge: Apply basic networking concepts (TCP/IP, DHCP, DNS, Wi-Fi) to identify and fix connectivity issues. Problem Solving: Diagnose root causes of technical problems and implement timely and effective solutions. Certifications: Relevant certifications such as CCNA, CCNP (or equivalent) are preferred. What We’re Looking For? Strong technical and communication skills A proactive and customer-focused mindset The ability to work independently and in a team 📩 Interested? Apply now or reach out to us at sweedel.lee@coledab2b.com Let’s build a better IT experience together!

Hiring : iOS Developer | Glocify Technologies Pvt. Ltd. Exp: 3-5 Years Location : IT Park, Chandigarh (WFO only) We're looking for 3-5 years experienced iOS Developer passionate about building high-performance apps for iOS and macOS. The candidate must have strong knowledge in Swift / SwiftUIwith experience in In-AppPurchases, PaymentIntegration, and macOS app development. You should have a solid understanding of Maps & Location Services, along with hands-on experience using CoreData or Realm for local data storage. Experience with BLE (Bluetooth Low Energy) and Apple Watch integration, along with other hardware connectivity, would be a valuable plus. If interested or got any reference, then kindly share CV at hr@glocify.com or manya@glocify.com Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹65,000.00 per month Benefits: Flexible schedule Health insurance Schedule: Day shift Monday to Friday Morning shift Rotational shift Work Location: In person Expected Start Date: 02/07/2025

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Technical Support Engineer, you will engage directly with our valued customers to address intricate post-sales concerns. Your role involves in-depth evaluation of multifaceted scenarios, employing critical thinking to understand methods, techniques, and evaluation criteria for obtaining results. Networking with key contacts beyond your domain of expertise will be routine, and your knack for explaining complex technical issues to both technical and non-technical professionals will be a strong asset. You will actively contribute to technical discussions within cross-functional teams, fostering transparency that drives product improvement, enriches work environments, and enhances cybersecurity. Your prompt support for our clients ensures swift resolution to keep their environments secure. This requires you to move swiftly and thoughtfully, providing technical assistance even in high-pressure situations. Your Impact Offer technical support to customers and partners Effectively manage support cases from recording to resolution, including timely follow-ups Conduct fault isolation and root cause analysis for technical issues Author Technical Support Bulletins and other technical documentation in the Knowledge Base Review technical content for training, marketing, manuals, and troubleshooting guides Travel to customer sites for critical situations, expediting resolutions as needed Provide configurations, troubleshooting, and best practices to customers Collaborate with the Engineering team to influence product operability Participate in weekend on-call rotation and provide after-hours support as required Communicate complex technical issues effectively to internal and external stakeholders Qualifications Your Experience A bachelor's degree in computer science or related discipline or equivalent military experience 5 - 8 years or relevant work experience Proficiency with Windows OS, Linux OS, iOS, Android OS, and macOS applications (Installation, troubleshooting, debugging), along with deployment tools (SCCM, GPO, AD, JAMF) Analytical troubleshooting skills in Linux, displaying problem-solving abilities Strong proficiency in software and infrastructure troubleshooting, testing, and debugging Independent troubleshooting ability in diverse, complex environments with mixed applications and protocols Familiarity with Internet-based technologies including DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS, Email Routing Knowledge of IP network technologies and performance monitoring/troubleshooting software tools (Datadog, Cloud Watch - advantageous) Intermediate knowledge of SIEM tools for parsing, correlation, data modeling, and dashboards Exposure to SIEM, vulnerability management tools, and firewalls Experience working in a collaborative, 24x7 uptime environment with on-call responsibilities Comfortable collaborating across diverse cross-functional teams with open communication Previous experience in a customer-facing technical support role (Support Engineer) - advantageous Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it just evolves. Our technical team provides behind-the-scenes support to meet our customer’s needs. As threats and technology evolve, we stay in step to accomplish our mission. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

We’re looking for a proactive IT Generalist with 2+ years of experience to manage and support our internal technology ecosystem. From hardware and networking to software provisioning and system security, you’ll be the go-to person for keeping our people, devices, and tools running smoothly. If you're hands-on with infrastructure but also comfortable managing SaaS tools, user accounts, and software setups, this role is built for you. Key Responsibilities Set up and maintain laptops, desktops, docking stations, and peripherals for all team members across the organization. Configure and troubleshoot internal network setups, including Wi-Fi, LAN, VPN, firewalls, and basic router/switch operations. Manage IT assets and hardware inventory—from procurement to warranty tracking and documentation. Provide Tier 1 & Tier 2 support for hardware, OS, and software issues across Windows, macOS, and Linux environments. Provision and manage SaaS tools and user accounts (Google Workspace, Slack, Zoom, Notion, etc.) with clear access protocols. Monitor endpoint security, system performance, and compliance, ensuring safe and reliable operations across all devices. Document IT processes and explore automation or scripting (Bash, Python, or PowerShell) to streamline workflows. Qualifications Minimum 2 years of hands-on experience in IT support, infrastructure, or system administration. Strong understanding of hardware setup, desktop troubleshooting, and network configurations. Comfortable working across multiple operating systems (Windows, macOS, Linux). Familiar with SaaS tool management, access control, and basic security protocols. Experience in handling endpoint compliance, software patching, and performance monitoring. Bonus: Exposure to IT automation, scripting, or workflow optimization is a plus. Excellent communication skills and a proactive approach to problem-solving.

Job Summary: We are seeking an experienced and detail-oriented IT Support Specialist to join our team. The ideal candidate will be responsible for managing software and hardware assets, ensuring compliance with license requirements, and efficiently handling support tickets. This role requires strong technical skills, a proactive attitude, and a customer-focused mindset. Key Responsibilities: 1. Hardware & Software Management Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment. Ensure timely provisioning and decommissioning of hardware and software assets. Maintain up-to-date inventory of all IT hardware and software. Assist with upgrades, patch management, and regular system maintenance. 2. License Management Maintain accurate records of software licenses and renewals. Monitor software usage to ensure compliance with licensing agreements. Coordinate with vendors for new purchases, renewals, and audits. Provide reports and documentation for internal and external compliance reviews. 3. Ticket Management Respond to and resolve IT support tickets in a timely and professional manner. Document issues, resolutions, and workarounds using the internal ticketing system (e.g., Jira, ServiceNow, Zendesk). Escalate unresolved issues to the appropriate teams while maintaining communication with end users. Analyze recurring issues to suggest improvements in processes or infrastructure. 4. User Support & Training Provide technical support to end users via phone, email, chat, or in person. Assist in onboarding/offboarding processes by preparing and revoking access as needed. Educate users on IT policies and best practices. Requirements: Education: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Experience: 1 –2 years of IT support experience with hands-on involvement in hardware/software and license/ticket management. Skills: Proficient in Windows and macOS environments. Familiar with ITSM tools like ServiceNow, Freshdesk, Jira, etc. Experience with Active Directory, Office 365, and basic networking. Knowledge of asset tracking tools and software license compliance. Strong troubleshooting and documentation skills. Preferred Qualifications: ITIL certification or familiarity with ITIL framework. Experience with remote support tools (e.g., TeamViewer, AnyDesk). Understanding of cybersecurity best practices.

Job Description : Sr. Desktop Support Engineer Position : Sr. Desktop Support Engineer Location : CBD Belapur (Navi Mumbai) Experience : 2–3 years (preferred) Employment Type: Full-time Job Summary: We are looking for an experienced Desktop Support Engineer L2 to join our team in Colaba, Fort (Mumbai). The ideal candidate will have a strong technical background and excellent troubleshooting skills to manage and support IT hardware and software environments effectively. Key Responsibilities: 1. Hardware and Software Support: Troubleshoot and resolve issues on desktops, laptops, and MacBooks. Perform installations, upgrades, and maintenance of operating systems and applications. 2. Network and Connectivity: Manage and troubleshoot Access Points and Switches. Ensure optimal network performance and resolve connectivity issues. 3. Audio-Video Conferencing Support: Set up and maintain audio-video conferencing systems. Provide real-time support during meetings to address technical challenges. 4. Maintenance and Monitoring: Conduct regular checks on IT equipment to ensure smooth operation. Maintain an inventory of IT assets and ensure compliance with company policies. 5. User Support and Training: Assist end-users with technical queries and provide training when necessary. Document common issues and solutions for future reference. Qualifications and Skills: Education : Bachelor’s degree in computer science, IT, or a related field (preferred). Experience : 2–4 years in a similar role. Strong knowledge of Windows, macOS, and other operating systems. Proficiency in troubleshooting hardware, network devices, and software applications. Familiarity with network configurations and device management (Access Points, Switches). Experience with audio-video conferencing tools (Zoom, MS Teams, etc.). Excellent communication and interpersonal skills. Ability to prioritize tasks and work under pressure. How to Apply: Send your updated resume to hr@modgensolutions.com with the subject line Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Shift: Fixed shift Ability to commute/relocate: Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Desktop support: 2 years (Preferred) Language: English (Preferred) Work Location: In person

Bengaluru, Karnataka, India Customer Success & Support Full-time Ref ID: JR-008319 Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career As a Senior Technical Support Engineer, you will engage directly with our valued customers to address intricate post-sales concerns. Your role involves in-depth evaluation of multifaceted scenarios, employing critical thinking to understand methods, techniques, and evaluation criteria for obtaining results. Networking with key contacts beyond your domain of expertise will be routine, and your knack for explaining complex technical issues to both technical and non-technical professionals will be a strong asset. You will actively contribute to technical discussions within cross-functional teams, fostering transparency that drives product improvement, enriches work environments, and enhances cybersecurity. Your prompt support for our clients ensures swift resolution to keep their environments secure. This requires you to move swiftly and thoughtfully, providing technical assistance even in high-pressure situations. Your Impact Offer technical support to customers and partners Effectively manage support cases from recording to resolution, including timely follow-ups Conduct fault isolation and root cause analysis for technical issues Author Technical Support Bulletins and other technical documentation in the Knowledge Base Review technical content for training, marketing, manuals, and troubleshooting guides Travel to customer sites for critical situations, expediting resolutions as needed Provide configurations, troubleshooting, and best practices to customers Collaborate with the Engineering team to influence product operability Participate in weekend on-call rotation and provide after-hours support as required Communicate complex technical issues effectively to internal and external stakeholders Your Experience A bachelor's degree in computer science or related discipline or equivalent military experience 5 - 8 years or relevant work experience Proficiency with Windows OS, Linux OS, iOS, Android OS, and macOS applications (Installation, troubleshooting, debugging), along with deployment tools (SCCM, GPO, AD, JAMF) Analytical troubleshooting skills in Linux, displaying problem-solving abilities Strong proficiency in software and infrastructure troubleshooting, testing, and debugging Independent troubleshooting ability in diverse, complex environments with mixed applications and protocols Familiarity with Internet-based technologies including DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS, Email Routing Knowledge of IP network technologies and performance monitoring/troubleshooting software tools (Datadog, Cloud Watch - advantageous) Intermediate knowledge of SIEM tools for parsing, correlation, data modeling, and dashboards Exposure to SIEM, vulnerability management tools, and firewalls Experience working in a collaborative, 24x7 uptime environment with on-call responsibilities Comfortable collaborating across diverse cross-functional teams with open communication Previous experience in a customer-facing technical support role (Support Engineer) - advantageous The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it just evolves. Our technical team provides behind-the-scenes support to meet our customer’s needs. As threats and technology evolve, we stay in step to accomplish our mission. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Technical Support Engineering Bangalore, Karnataka, India Date posted Jul 01, 2025 Job number 1840074 Work site Up to 50% work from home Travel None Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification: English Language: fluent in reading, writing and speaking. Technical Skills Knowledge of Microsoft Intune, Azure Active Directory, and other cloud-based services and platforms. Ability to troubleshoot and resolve common Intune issues such as enrollment, policy deployment, app management, device compliance, and reporting. Experience with Windows 10, iOS, Android, and MacOS devices and operating systems, as well as their configuration and management options. Familiarity with networking concepts and protocols, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Experience with Mobile Device Management and Mobile Application Management, including Intune or third-party solutions (Airwatch, Mobile Iron) Understanding of HTTP/HTTPS, including the ability to capture and interpret Fiddler traces. Knowledge of System Center Configuration manager or system management Cloud knowledge Windows networking Proficiency in using remote support tools, such as Microsoft Teams, Skype, or Zoom, to assist customers and provide guidance and demonstrations. Communication and collaboration skills, including the ability to explain technical concepts in simple terms, listen actively, and work effectively with diverse and global teams. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. What is Intune? Intune is a cloud-based service that provides mobile device management (MDM) and mobile application management (MAM) for enterprises. Intune helps organizations to secure and manage their devices, apps, and data across various platforms, such as Windows, iOS, Android, and macOS. Intune also integrates with other Microsoft services, such as Azure Active Directory, Microsoft 365, and Microsoft Endpoint Manager. Responsibilities: An Intune support engineer is responsible for the following tasks: Responding to customer inquiries and requests via phone, email, chat, or web portal. Diagnosing and resolving technical issues related to Intune, such as enrollment, policy, compliance, app protection, app deployment, reporting, and troubleshooting. Escalating complex or unresolved issues to the appropriate team or vendor. Documenting and updating customer cases and interactions in the support system. Providing feedback and suggestions to improve Intune service quality and customer satisfaction. Staying updated on Intune product updates, changes, and new features. Participating in training and certification programs to enhance Intune knowledge and skills. Collaborating with other Intune support engineers and teams to share knowledge and best practices. Providing technical support and troubleshooting for Intune customers via phone, email, or chat. Identifying, diagnosing, and resolving complex Intune issues in a timely and professional manner. Escalating unresolved cases to higher-level Intune support engineers or managers as needed. Documenting customer interactions, feedback, and solutions in the Intune support database. Following up with customers to ensure their satisfaction and Intune functionality. Participate in communities with peer delivery roles and develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness. Product/Process Improvement: Identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities: - Provide technical support , training via phone, email, and chat for software-related issues. - have completed testing course and have sound knowledge of web and mobile application functionality, strong knowledge of functional testing, performance testing,API testing and quality testing. - Preparation of test plans, test cases, check lists and execution, bug tracking reporting. - Troubleshoot and resolve issues with software applications and systems. - Assist with installation, configuration, and software updates. - Document user queries and solutions. - Collaborate with teams to resolve complex issues. - Continuously learn about new software features to support users effectively. Requirements: - Recent graduate in Computer Science, IT, Engineering, or related field. - Basic understanding of software applications and operating systems (Windows, macOS, Linux). - Strong communication skills, both verbal and written. - Customer service-oriented with a professional attitude. - Problem-solving skills and attention to detail. - Eagerness to learn and grow in the software support field. Desirable Skills: - Basic knowledge of programming languages (e.g., Python, Java) and databases (SQL). - Previous internships or experience in technical support is a plus. Why Join Us: - Kick-start your career in software support. - Collaborative work environment with learning opportunities.

Requisition Number: 101174 Cloud Infra Engineer III Location: Delhi NCR, Hyderabad, Bangalore, Pune, Mumbai, Chennai, this is a hybrid work opportunity. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About The Role As a Cloud Infra Engineer III , you will play a pivotal role in driving the adoption and management of modern workplace technologies. We will count on you to design, implement, and maintain innovative solutions that meet the evolving needs of the modern workplace. Along the way, you will get to: Engage with clients to understand their business objectives and technical requirements. Provide strategic consulting on cloud migration, optimization, and best practices. Strong understanding of cloud security frameworks and architectures. Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What We’re Looking For Bachelor’s degree in computer science, Information Technology, or a related field. Minimum of 5-8 years of experience in cloud engineering and consulting, with a strong focus on Microsoft 365, Microsoft Entra, Intune, and Defender. Demonstrated expertise in designing and implementing Intune environments Skilled with Microsoft Entra ID, Entra Connect, Azure AD DS, and related technologies. Experience with designing and implementing IDAM policies to ensure secure and efficient user access management. Proficiency in Entra ID, including advanced configurations for conditional access, identity protection, and single sign-on (SSO). Strong knowledge of Microsoft 365 services, including Teams, OneDrive, SharePoint, and their integration with other Microsoft and third-party tools. Expertise in co-management strategies integrating Intune with Configuration Manager (SCCM). Hands-on experience with Microsoft Defender for Endpoint for security threat detection and remediation. Knowledge of monitoring and reporting tools within Intune and Endpoint Manager to track device compliance and health. Experience implementing mobile application management (MAM) policies for BYOD environments. Familiarity with managing macOS and Linux devices in enterprise environments using Intune or equivalent tools. Experience with Apple Device Enrollment (ADE), Apple Business Manager (ABM), Android Enterprise, and Android Enrollment Exceptional problem-solving skills and strategic thinking abilities. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences. Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Enterprise Administrator Expert, or Azure Solutions Architect Expert are highly desirable What You Can Expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads tomorrow's success. Learn more about Insight: https://www.linkedin.com/company/insight/ Insight | LinkedIn Insight | 430,002 followers on LinkedIn. Thriving in a digital-first world takes Insight. | Insight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their di... Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

Key Responsibilities: Lead IT support with a focus on Apple (macOS, iOS), Microsoft O365, and Intune for cross-platform device management. Provision and troubleshoot Apple devices via JAMF Pro and/or Intune. Administer JAMF and Intune: ensure policy enforcement, security, and lifecycle management. Manage Microsoft 365 tools: Exchange Online, Teams, OneDrive, SharePoint, Azure AD, Defender, and Purview. Enforce security policies (MFA, DLP, Conditional Access, Data Retention). Support hybrid ecosystems (macOS, Windows, iOS) including VPN, networking, and SSO. Troubleshoot incidents, conduct RCA, and implement long-term resolutions. Mentor junior IT staff across platforms and tools. Handle IT asset management, patching, software distribution, and compliance. Provide expertise for IT projects involving infrastructure, compliance, and security. Required Skills & Qualifications: Bachelor's degree in IT/Computer Science or relevant field. 7+ years of IT experience with strong macOS and Microsoft 365 exposure. Proficient in JAMF Pro and Microsoft Intune. Hands-on with Exchange Online, Azure AD, AD Connect, Teams, and Microsoft security tools. Knowledge of compliance tools like Microsoft Purview. Skilled in Bash/Powershell scripting. Understanding of hybrid environments and security frameworks (GDPR, HIPAA). Strong communication and mentoring skills. Preferred Certifications: JAMF Certified Expert Microsoft 365 Certified: Security/Endpoint/Modern Desktop Administrator MS-900, MS-203, MS-500, MS-100

We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. We are hiring for the below: Position: JamF SME (Subject Matter Expert) Location: Hyderabad Mode: Contract minimum 1 Year and the possibility to extend Experience: 5+ Yrs Job Description: Manage macOS and iOS devices using Jamf Pro. Deploy and configure Apple device security policies. Package and distribute applications for macOS. Implement Apple compliance and security best practices. Troubleshoot and support Jamf-related issues. Optimize Jamf for automation and efficiency. If interested please share your updated resume, monthly rate, Yrs of Experience and Notice period with Subject line as "JamF SME (Subject Matter Expert)-Hyderabad" for further process to visalakshi.s@eilglobal.com Job Type: Full-time Schedule: Day shift Monday to Friday Application Question(s): Current Location Notice Period Experience: JamF: 4 years (Required) Work Location: In person

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. A Hybrid working model Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information. What does a QA Engineer does at Hogarth We are seeking an experienced Quality Assurance Engineer to test websites, platforms, and other deliverables. Primary responsibilities include executing test plans, updating test reports, debugging and writing defect reports, verifying fixes, developing test automation scripts, and building automation solutions. Key Responsibilities: Design, develop and execute tests for testing web and mobile applications Maintain and improve existing automation frameworks Review technical requirements, author detailed test plan, and test case documentation Identify, isolate and replicate software defects, research root causes, and debug issues Write detailed and easy to understand bug reports and verify fixes Communicate projects risks based on test execution Conduct visual tests on desktop and mobile devices along with execution of automation tests and analyzing of bugs from automated reports. Requirements: 4+ years of professional development experience Strong problem solving, troubleshooting, and diagnostic skills Experience with UI testing Review functional and design specifications to ensure full understanding of individual deliverables Collaborate with cross-functional teams to escalate any QA issues and push for a suitable resolution in a timely manner Experience with planning, scheduling, and performing QA activities Coding experience with object oriented programming languages, preferably JavaScript Experience with automation scripts using tools like, Selenium WebDriver, Appium, Protractor, Mocha, Jasmine, TestNG Good understanding of web technologies including HTML, CSS, XML, JSON and REST APIs Good understanding of modern front-end frameworks such as React Experience with databases, API, backend systems, and mobile testing (iOS/Android) Experience with GitLab and continuous integration build system such as Jenkins Exceptional written and verbal communication skills Bachelor's degree in computer science or equivalent experience Required Skills: Expert in Manual and UI testing Understanding of Web Technologies - HTML & CSS Mobile Testing Understanding of Git and continuous integration build system such as Jenkins Preferred Skills: Coding experience with object-oriented programming languages Familiarity with macOS, iOS, iPadOS Shift Flexibility Requirement : The incumbent must be available and open to working flexible hours, with the potential for night shifts being required a few times per year during peak periods. Compensation (Night Shift Allowance) NSA : The company will provide a night shift allowance on top of regular pay for any period worked during night shift per the terms of company policy. This provision is aimed at ensuring balanced work conditions and fair compensation. #LI-KV1 Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please contact careers@hogarth.com if you need the job advert or form in another format. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.